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Become A Ramp Service Agent

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Working As A Ramp Service Agent

  • Getting Information
  • Making Decisions and Solving Problems
  • Processing Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $23,878

    Average Salary

What Does A Ramp Service Agent Do At Hawaiian Airlines

* Under direct supervision of a higher classification or Supervisor, performs any one or combination of ramp operationsto ensure the safe and timely delivery of guest baggage,while maintaining the safety and security of the ramp at all times.
* Ramp personnel perform duties and activities relating to the following:
* The safe handling, loading and unloading of baggage, cargo, mail and company materials (COMAT) on all aircraft types
* Load planning
* Ramp control
* Safe operation of ground service equipment in connection with above duties and only after proper training.
* Contract Serviceman Duties:
* Contract Servicemen are Hawaiian Airlines employees who assist other airlines with their ramp and cleaner duties.
* The other airlines contract Hawaiian Airlines to provide services for their flights.
* Loading, stowing and unloading of all cargo and baggage in accordance with flight loading plans.
* Pickup and delivery of all cargo, including mail, express, baggage, freight Company material, commissary supplies.
* Preparation, reporting and accounting of necessary documents relating to work performed.
* Cleaning of aircraft baggage pits and immediate work areas.
* Operation of automotive equipment in connection with the above duties, and only after proper training.
* Insert and remove chocks and safety lines.
* When mechanical personnel are not immediately available for the assignment, receive and dispatch aircraft.
* May also be required to perform the duties of Cleaners: limited to cleaning of offices in surrounding areas and aircraft

What Does A Ramp Service Agent Do At Alaska Airlines

* Load and offload luggage and cargo with the use of conveyor belts or forklifts
* Transport luggage and cargo to various airport locations
* Maintaining ramp and warehouse areas
* Marshaling and pushing back aircraft
* Other duties as assigned
* Embody the Alaska Spirit and conducts oneself with Professionalism, Integrity, Resourcefulness, and Caring

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Ramp Service Agent Demographics

Gender

Male

77.4%

Female

20.0%

Unknown

2.5%
Ethnicity

White

74.2%

Hispanic or Latino

14.0%

Asian

8.5%

Unknown

2.0%

Black or African American

1.3%
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Languages Spoken

Spanish

45.2%

French

12.9%

Portuguese

9.7%

Tagalog

6.5%

Arabic

6.5%

Irish

3.2%

Chinese

3.2%

Korean

3.2%

Japanese

3.2%

Russian

3.2%

Thai

3.2%
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Ramp Service Agent Education

Schools

University of Phoenix

10.9%

Bates Technical College

7.8%

Essex County College

6.3%

University of Alaska Fairbanks

6.3%

Eastern Michigan University

4.7%

University of Washington

4.7%

Highline Community College

4.7%

Embry-Riddle Aeronautical University - Daytona Beach

4.7%

Central Piedmont Community College

4.7%

Broward College

4.7%

Universal Technical Institute

4.7%

Florida International University

4.7%

Metropolitan State University of Denver

4.7%

The Academy

4.7%

Northern Virginia Community College

4.7%

University of Nevada - Las Vegas

4.7%

Central Washington University

3.1%

Saint Louis Community College

3.1%

University of Maryland - University College

3.1%

Wayne County Community College District

3.1%
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Majors

Business

17.1%

Criminal Justice

15.8%

Aviation

11.5%

General Studies

9.0%

Liberal Arts

4.7%

Accounting

4.3%

Automotive Technology

3.4%

Education

3.4%

Psychology

3.4%

Fire Science And Protection

3.0%

Kinesiology

3.0%

Communication

3.0%

Medical Assisting Services

3.0%

Computer Information Systems

3.0%

Computer Science

2.6%

Information Technology

2.1%

General Education, Specific Areas

2.1%

Marketing

2.1%

Photography

1.7%

Nursing

1.7%
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Degrees

Other

40.3%

Bachelors

29.2%

Associate

16.7%

Certificate

4.9%

Masters

4.1%

Diploma

3.3%

License

1.3%

Doctorate

0.3%
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Top Skills for A Ramp Service Agent

CustomerBaggageUnloadCargoPassengerLuggageSafetyProceduresCustomerServiceWater/LavatoryServiceTrucksFlightCrewPersonnelAirCargoFacilitiesGroundSupportEquipmentHazardousMaterialBagCartsPassengerBagsPotableWaterUnloadBaggageCompanyMaterialFAACustomerLuggageGroundPersonnelAircraftWeightServiceAircraft

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Top Ramp Service Agent Skills

  1. Customer Baggage
  2. Unload Cargo
  3. Passenger Luggage
You can check out examples of real life uses of top skills on resumes here:
  • Receive and record customer baggage, freight, mail, and company material.
  • Load and unload cargo, mail, baggage and service supplies from aircraft.
  • Ensured passenger luggage reached intended destination and proper positioning in aircraft's cargo holding area.
  • Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.
  • Cooked and served to customer and provide excellent customer service.

Top Ramp Service Agent Employers

Ramp Service Agent Videos

GoPro - Singapore Airlines Cargo Ramp Agent POV at Chicago O'Hare Int'l Airport [01.27.2014]

Ramp Agent.. A" Team!"

A Day in the Life | Ramp Agent at SLC

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