Ramp service agent job description

$ 1,000 Sign On Bonus

• Starting wage $22.00 per hour
• 15-20 hours per week
• Paid Time Off
• Must have a valid driver's license
• Must pass a 10-year background check and pre-employment drug test
• Available to work nights, weekends, and holidays
• Must be able to complete required training

Ramp Service Agent

General Purpose of Job:

The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.

Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.

Load and unload baggage, luggage, and comail.

Operate ground equipment, including tugs and belt loaders.

Marshal aircraft to and from gates.

Provide proper handling of baggage requiring special care.

Service aircraft lavatories.

Perform aircraft interior cleaning.

Responsible for aircraft security searches and commissary security searches.

Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.

Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.

Able to communicate using a two-way radio.

Physical Demands :

Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

MUST be able to work a flexible schedule including nights, weekends and holidays.

**details of sign on bonus discussed at interview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

+ Amazing employee flight privileges within the American Airlines global network

+ Training and development programs to take your career to the next level

+ Comprehensive health and life benefits (subject to location)

New Pay Rate $21.75

** Local Candidates Preferred **

How will you make an impact?

Responsibilities

+ Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.

+ Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.

+ Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight

+ Collaborate with the internal team to ensure a safe and on-time departure

+ May clean the interior of the aircraft, clean and service aircraft lavatories

Who are we looking for?

Requirements

+ Minimum age: 18

+ High school diploma, GED, or international equivalent

+ Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role

+ Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off

+ Flexible to work additional hours with short notice when operationally necessary

+ Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.

+ Must be willing and able to work outside in variable weather conditions

+ Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry

+ Abe to communicate in a clear, polite, and friendly manner

+ Must be able to read, write, fluently speak, and understand the English language

+ Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.


Street: 3493 S Roosevelt Blvd

Additional Locations: New York, NY


This job will continue to be posted until at least 11/1/22. If interested, please apply prior to this date.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

* Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
* The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement.

What you'll do

These are the essential functions of the job

* Move baggage and cargo of various weights to and from aircraft
* Drive and operate belt loaders
* Service aircraft at gates with ground power and air conditioning
* Tow and pushback aircraft from gates
* Service aircraft lavatories and water ports
* Clean interior of aircraft when needed
* Position beverage and luggage carts around the ramp area
* Works outdoors in various weather conditions
* Work shifts that include irregular and/or extended hours, weekends and holidays.

Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!

All you'll need for success

* High school diploma or GED or international equivalent
* Must be 18 years of age or older
* Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
* Must have knowledge of and ability to use basic computer skills
* People-oriented and highly motivated, with a positive and cooperative attitude
* Good communication skills
* Applicable valid driver's license as required by local authorities
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
* Ability to obtain jet bridge certification
* Must have the ability to pass the US Postal Service background check

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Additional Locations: New York, NY

Job Level:


Nearest Major Market: Manhattan

Nearest Secondary Market: New York City

Job Segment: Transportation, Aviation, Operations