What does a ramp service agent do?
Radiology assistants help with administering tests and checking results. There are many important tasks that await those who sign on, such as protecting patients from the dangers of unnecessary exposure to radiation, the keeping of detailed medical records, properly positioning patients and equipment for procedures, and making decisions as to whether more radiology images will need to be taken.
Ramp service agent responsibilities
Here are examples of responsibilities from real ramp service agent resumes:
- Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
- Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies.
- Load and unload cargo for American eagle.
- Operate cargoveyors, industrial tractors, forklifts, motor scooters.
- Clean and service cabin interiors, lavatories, overhead storage bins and buffets.
- Utilize ramp tugs, nose loaders, bobtails and container loaders to complete daily duties.
- Work in Sacramento as a lead station agent and transfer to dfw as a regular.
- Function powered equipment, such as cargoveyors, industrial tractors, forklifts and motor scooters, in addition to manually operate equipment
- Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
- Sell tickets, processes ticket changes, creates and book reservation in Amadeus system.
- Offload & load aircraft's and load containers.
- Offload and load luggage and cargo from airplanes.
- Inspect and verify passenger documentation with system Amadeus.
- Verify Medicare beneficiary eligibility and assist pharmacists and doctors with prescription claims, billing, and payment options.
Ramp service agent skills and personality traits
We calculated that 34% of Ramp Service Agents are proficient in De-icing, Hand Signals, and Belt Loaders. They’re also known for soft skills such as Integrity, Organizational skills, and Communication skills.
We break down the percentage of Ramp Service Agents that have these skills listed on their resume here:
- De-icing, 34%
Station Agents are also responsible for de-icing aircrafts and for pushing out/towing aircraft and related guide man functions.
- Hand Signals, 14%
Use lighted hand wands and various forms of aviation hand signals for aircraft positioning.
- Belt Loaders, 13%
Operated and fuel motorized equipment including cargo and belt loaders, lift trucks, ramp tractors and aircraft loading systems.
- Reservations, 9%
Guided airplanes to gates * Loaded aircraft with baggage, freight & mail * Made reservations and ticketing
- Safety Procedures, 7%
Maintain safety and security of the ramp at all times and comply with safety procedures and station policies.
- Loaders, 7%
Operate Materials Handling Equipment to include forklifts, baggage loaders, staircase trucks and 60K/25K aircraft loaders.
Common skills that a ramp service agent uses to do their job include "de-icing," "hand signals," and "belt loaders." You can find details on the most important ramp service agent responsibilities below.
Integrity. One of the key soft skills for a ramp service agent to have is integrity. You can see how this relates to what ramp service agents do because "information clerks, particularly human resources assistants, have access to confidential information." Additionally, a ramp service agent resume shows how ramp service agents use integrity: "entrusted to supervise new hires on evening and morning shifts during ramp operations. "
Organizational skills. Many ramp service agent duties rely on organizational skills. "information clerks must be able to retrieve files and other important information quickly and efficiently.," so a ramp service agent will need this skill often in their role. This resume example is just one of many ways ramp service agent responsibilities rely on organizational skills: "zap mail specialist utilized planning, organizational, and time management skills ensured customer satisfaction executive desk administrator"
Communication skills. This is an important skill for ramp service agents to perform their duties. For an example of how ramp service agent responsibilities depend on this skill, consider that "information clerks must be able to explain policies and procedures clearly to customers and the public." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a ramp service agent: "service the aircraft, and remain in communication with flight operations, among other duties. ".
The three companies that hire the most ramp service agents are:
- Envoy Air94 ramp service agents jobs
- dnata23 ramp service agents jobs
- Jet Aviation15 ramp service agents jobs
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Compare different ramp service agents
Ramp service agent vs. Transportation clerk
As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.
These skill sets are where the common ground ends though. The responsibilities of a ramp service agent are more likely to require skills like "de-icing," "hand signals," "belt loaders," and "reservations." On the other hand, a job as a transportation clerk requires skills like "data entry," "patients," "phone calls," and "driver logs." As you can see, what employees do in each career varies considerably.
Transportation clerks tend to make the most money working in the transportation industry, where they earn an average salary of $29,926. In contrast, ramp service agents make the biggest average salary, $29,134, in the technology industry.transportation clerks tend to reach similar levels of education than ramp service agents. In fact, transportation clerks are 1.2% more likely to graduate with a Master's Degree and 0.5% less likely to have a Doctoral Degree.Ramp service agent vs. Travel clerk
In addition to the difference in salary, there are some other key differences worth noting. For example, ramp service agent responsibilities are more likely to require skills like "de-icing," "hand signals," "belt loaders," and "safety procedures." Meanwhile, a travel clerk has duties that require skills in areas such as "defense travel system," "travel arrangements," "dod," and "travel orders." These differences highlight just how different the day-to-day in each role looks.
In general, travel clerks achieve similar levels of education than ramp service agents. They're 3.3% more likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.Ramp service agent vs. Train clerk
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from ramp service agent resumes include skills like "de-icing," "hand signals," "belt loaders," and "reservations," whereas a train clerk is more likely to list skills in "customer service," "learning management system," "safety issues," and "access database. "
Train clerks typically earn similar educational levels compared to ramp service agents. Specifically, they're 5.0% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Ramp service agent vs. Reservation clerk
Types of ramp service agent
Updated January 8, 2025
