Ramp supervisor job description

Summary: Directs the work of ramp agents as they unload and load luggage, freight, and cargo on and off commercial aircraft. Drive and operate small specialized commercial vehicles. Physical demands include heavy lifting, pushing, pulling, bending, and stretching.
Essential Duties and Responsibilities:

+ Supervise lead agents; allocating ramp agent resources as needed.

+ Complete shift reports and clear all exceptions from the T&A system in a timely manner

+ Ensure that ramp personnel adhere to established company safety regulations.

+ Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifest, and baggage and cargo routing tags.

+ Assist in the baggage handling area.

+ May occasionally operate various pieces of ground support equipment.

+ Other duties as assigned.

Required Skills:

+ Must be at least 18 years of age;

+ Must have a High school diploma, GED or equivalent work experience;

+ Must be able to pass all pre-employment testing including a drug test;

+ Must be able to speak, read, and write in English;

+ Valid driver's license with good driving record;

+ Capable of lifting comfortably 70 lbs;

+ At least one year of prior ramp experience required;

+ Must be available and flexible to work variable shifts including weekends and holidays;

+ Work is done indoors and outdoors. Must be comfortable working in all weather conditions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $47,000-$57,000/Annually+Quarterly Bonuses!

Air Fayre offers benefits including!

• An excellent compensation package that includes a quarterly performance bonus program.
• Medical, Dental, and Vision for employees & dependents at 80% premium sponsorship.
• Free short- and long-term disability insurance and life insurance
• 2-4 weeks of paid vacation
• 401K with a match

The opportunity

We have an exciting opportunity available for a full-time Airfield Ramp Supervisor to lead a team of Catering Service Representatives (CSR’s) catering aircraft at bustling LAX.

The Airfield Ramp Supervisor is responsible for managing people and performance on the airfield while maintaining great account relations with the airline. This includes ensuring Catering Service Representatives (CSR’s) and trucks are positioned to cater flights on time, that protocols are adhered to, and irregular operations are managed to get flights out on time.

Specific Accountabilities

• Ensure people and trucks in positioned to cater flights on time
• Monitor CSR adherence to work and safety protocols and provide instruction
• Deal with issues and assist when irregular operations require extra support
• Manage CSR performance for improvement and high morale
• Help figure out ways to improve ways of working

The person

Experience

• With airline catering or airport operations role.
• Team leader or supervisor in a transportation/assembly/or logistics operation.

Values

• Gets satisfaction monitoring completion of work to safety or procedural standards and improving performance through positive, trusting relationships with direct reports and clients.
• Likes to, can, and does engage with people. Willing to explain and instruct fellow team members and to make improvements stick
• Highly responsive to obstacles, customer-focused, positive, and can-do
• Willing to adapt to varying shifts and working hours

**Department:** Ramp

**Hours per Week:** 27.5

**Work Environment:** Fast pace environment.

**Job Summary:**

This position supervises and trains union ramp employees, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.

Responsibilities:

+ Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and OSHA requirements.

+ Manages department resources to ensure maximum output, accuracy, and efficiency at all times.

+ Establishes and promote a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.

+ Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.

+ Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.

+ Ensures all employees adhere to safety policies and procedures at all time

+ Provide feedback and support

+ Conduct performance evaluations and resolve individual and group performance issues

Qualifications:

+ Ability to lift 70 lbs./32 kgs.

+ Availability to work flexible shift hours, up to 5 days per week

+ Strong oral and written communication skills

+ Working knowledge of Microsoft Office

+ Ability to work in a fast-paced environment

**Additional Skills:**

+ Willing to learn.

+ Be a team player.

**Interpersonal Skills:** Must have good communication skills and be willing to help out in other areas of the Ramp.

**Applicant must complete a Pymetrics assessment in order to be considered for this position. An email from "UPS Recruitment" containing instructions will be sent to the email address associated with the application within 24-48 hours of supervisor approval. Applicant will have 3 business days to complete the assessment.**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

**Company:** UNITED PARCEL SERVICE

**Category:** Operations


**Location:** Denver,Colorado