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Ramp supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical ramp supervisor skills. We ranked the top skills for ramp supervisors based on the percentage of resumes they appeared on. For example, 24.4% of ramp supervisor resumes contained safety procedures as a skill. Continue reading to find out what skills a ramp supervisor needs to be successful in the workplace.

15 ramp supervisor skills for your resume and career

1. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how ramp supervisors use safety procedures:
  • Oversee daily ramp operations and ensure safety procedures are followed according to company policies.
  • Assured all safety procedures, material handling requirements were followed.

2. OSHA

Here's how ramp supervisors use osha:
  • Complete audits regulated by governmental agencies such as FAA, TSA, and OSHA.
  • Trained, coached and mentored staff on Standard Operating Procedure and OSHA regulation adherence.

3. Employee Training

Here's how ramp supervisors use employee training:
  • Maintained a safe, productive and positive work environment by providing employee training on job skills and safety methods.

4. Safety Regulations

Here's how ramp supervisors use safety regulations:
  • Interpret, administer, and monitor company rules, policies and procedures to employees and enforces safety regulations.
  • Maintained and recorded incident reports dealing with safety compliance issues based on UPS and FAA safety regulations.

5. TSA

Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.

Here's how ramp supervisors use tsa:
  • Trained subordinate employees on aircraft security in accordance with TSA requirements and Homeland Security criteria.
  • Worked with strict procedures and security measures for both Spirit Airlines and the TSA.

6. USPS

Here's how ramp supervisors use usps:
  • Loaded and unloaded luggage, USPS mail, and cargo from aircrafts.
  • Warehouse work as subcontractors for USPS.

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7. Hazardous Materials

Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.

Here's how ramp supervisors use hazardous materials:
  • Receive training on emergency procedures and handling of hazardous materials.
  • Confirm weights/balance, proper load, hazardous materials, shipping papers, payroll, employee attendance.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ramp supervisors use customer service:
  • Reduced Airport Operations delays for all departures by implementing and executing routines for ramp and customer service operations.
  • Worked cross functionally with Customer Service personal in identifying and locating possible security issues with baggage handling.

9. Ground Support Equipment

Ground support equipment provides passenger and baggage handling, aircraft handling, and docking at an airport.

Here's how ramp supervisors use ground support equipment:
  • Direct the safe and proper operation of all ground support equipment.
  • Coordinated the operation of ground support equipment and delegated job assignments to subordinate employees.

10. Aircraft Weight

Here's how ramp supervisors use aircraft weight:
  • Read and interpret aircraft weight and balance load instructions.
  • Certified Aircraft Weight and Balance Load Planner.

11. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how ramp supervisors use faa:
  • Directed ground personnel in efficient aircraft loading operations; ensured Federal Aviation Administration (FAA) safety regulation compliance.
  • Negotiated station lease with the City of Denver Airport Authority, FAA, and the DOT on behalf of the company.

12. Air Cargo

Air cargo pertains to products or properties in an aircraft.

Here's how ramp supervisors use air cargo:
  • Hired on as a heavy freight tug driver to process the receiving and shipping of packages from the air cargo bay.
  • Prepare loading plans for each departing flight and ensure workers and equipment is available for air cargo and baggage loading.

13. Aircraft Cargo

Here's how ramp supervisors use aircraft cargo:
  • Implemented policies, procedures, and safety measures relative to aircraft cargo loading, unloading and handling.
  • Unload passenger baggage, cargo and mail from aircraft cargo bins and onto bag carts.

14. Bag Room

Here's how ramp supervisors use bag room:
  • Ensured the necessary ground equipment is available on the ramp area and bag room for upcoming flights.
  • Evaluated Bag Room processes and installed firm departure pulls improving flow to ramp.

15. On-Time Performance

Here's how ramp supervisors use on-time performance:
  • Maintained the highest level of service to ensure on-time performance and customer satisfaction.
  • Achieved on-time performance and employee safety.
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List of ramp supervisor skills to add to your resume

The most important skills for a ramp supervisor resume and required skills for a ramp supervisor to have include:

  • Safety Procedures
  • OSHA
  • Employee Training
  • Safety Regulations
  • TSA
  • USPS
  • Hazardous Materials
  • Customer Service
  • Ground Support Equipment
  • Aircraft Weight
  • FAA
  • Air Cargo
  • Aircraft Cargo
  • Bag Room
  • On-Time Performance
  • On-Time Departures
  • Safety Audits
  • Good Management
  • Disciplinary Actions
  • Belt Loaders
  • Ramp Operations
  • Load Planning
  • De-icing
  • Hazmat
  • Ground Operations
  • Safety Policies
  • Dangerous Goods
  • Safety Standards
  • Load Weights
  • Flight Operations
  • Flight Schedules
  • Equipment Checks
  • Maintenance Procedures
  • Irregular Operations
  • Outbound Aircraft
  • Safety Guidelines
  • Performance Evaluations
  • Potable Water
  • Ground Service Equipment
  • GSC
  • Safety Training
  • Outbound Flights
  • Ground Crews
  • Employee Scheduling
  • Recurrent Training

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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