Rancho Valencia jobs - 184 jobs

Full-time Description The Human Resources Coordinator and Staff Ambassador is the primary contact for new employee onboarding and general employee communications. The person is this role will be well versed on the generalities and basics of our Health Benefits plans, 401k offerings, employee discounts and will always have Human Resources leadership support for more complex related matters. Another key focus for this role is the Employee Program beginning with New Hire welcome communications, preparing the new employee with first day expectations, later offering the property tour and test and will always urge and encourage the adherence to FORBES Five Star standards. The person in this role leads the administrative and clerical support for the HR department including but not limited to creating documents, basic spreadsheets, presentations and flyers. The person in this role maintains personnel, compliance and medical files in accordance with specific legal guidelines and is a liaison for staff assisting sharing of messages and offering employees assistance with basic paperwork such as change of address, direct deposit and similar. The best candidate is proficient with all basic Microsoft Office applications, has a polished demeanor and professional phone manner. The person in this role takes direction well, is motivated to learn, appreciates being in a support role and has a “service heart”. Bilingual: Spanish - English communication skills and Experience in a hotel or resort environment REQUIRED Essential Functions Warmly and professionally serves as the employee Staff Ambassador and first impression for the Human Resources Office both in person and by telephone. Guides Corporate center visitors following Five star standards Assists in greeting candidates, conveys job opening information and shares application instructions to candidates, both in-person, via email and by phone. As directed by HR leadership, contacts email applicants by phone to invite for in-person interviews. Schedules interviews as directed. Monitors candidate wait times and escalates to HR leadership when needed. Informs newly hired individuals of grooming and uniform requirements, sends welcome emails to new guest facing employees prior to arrival of first day Responsible for first day On-boarding of non-exempt employees including new hire employee tour. Serves as the lead for the RV 101 program including but not limited to leading tour, administering tests, tracks employee attendance, and tests scores. Uploads new hire and “qualifying event” data into Navigator, electron benefits system Assists with new and updated health enrollment as requested by employees Performs quality checks of benefits-related data and runs Navigator reports by weekly deadline Follows up on employee incomplete or incorrect enrollments. Serves a liaison between employee and broker regarding benefits claim challenges or service-specific question. Escalate to HR leadership as appropriate Responds to general benefits inquiries from managers and employees explaining basic plan offerings and restrictions. Escalates high level questions to HR leadership. Following directive from HR leadership, produces confirmation letters to employees for all Leaves of Absence; completes related forms including but not limited to State disability applications Assists with the open enrollment process. Uses USPS and FedEx as need to mail applicant notifications, employee communications and other business materials as requested Maintains personnel files, medical files and other records in compliance with labor laws. Maintains, tracks and logs information for both internal and legal compliance Updates employee communication boards; distributes internal communications; checks department mailbox at least twice daily. Maintains confidentiality and discretion at all times and uses good judgment when matters must be escalated to a superior. Responsible for coordinating employee birthday cards, sympathy and celebratory gestures, in precise timing and within established financial budget Prepares and maintains proper supply of operating materials including but not limited to new hire packets, health benefit booklets, 401k plan materials Maintains and updates all resort documents such as phone lists, organizational charts, green schedule, parking map and hours of operation. Prepares flyers, announcements and printed communications as directed Tracks employee responses to meetings and events Creates basic spreadsheets, PowerPoint presentations and other Word documents as directed. Monitors office supplies, checking periodically and submitting a purchase request to the Director on a monthly basis. Assists employees with basic forms such as change of address, vacation requests and similar Maintains “take one” pockets throughout property and adds new documents and forms to the electronic database. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements Qualifications Required: Associate degree in HR or related field, but a minimum of 2-year recent work experience and/or other training/certification may be substituted for the education. Ability to communicate in English with staff, vendors and guests, to their understanding Desired Experience in a hotel or resort environment SKILLS Required Bilingual - Spanish - English communication skills Strong written and verbal communication skills Must have polished communication and good judgment on matters requiring confidentiality and discretion. Basic ability using Word, Power Point, Outlook and Excel Strong organizational and planning skills Ability to remain calm under pressure, and resolves problems using good judgment. Ability to handle several projects simultaneously while maintaining detailed and accurate work. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Must be able to sit for long periods of time. Must be able to view computer screen and utilize keyboard for majority of shift. Lifting/carrying up to 15 lbs. frequently and 25 lbs. occasionally. Ability to move about the property on foot, in order to interact with other departments and visit employee work areas Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary: $24.00 - $26.00 per hour based on experience. Salary Description $24 to $26, Medical, Dental, 401K, Vacation.

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort. Responsibilities Enjoy working in a fast pace environment while having an impeccable eye for detail Share your passion and knowledge to ensure completion of all cleaning responsibilities Responsible for safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping linen and storage closets and public areas Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun! Experience. Previous experience passionately providing service to others preferred People Person. The best part of serving others is creating experiences for them that go beyond the expected Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail Compensation: Base Pay Start Rate: $21.63/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-DNP

The Engineering Painter 3 is responsible for the repair, maintenance, upkeep and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with resort standards and will also assist in other areas of Engineering as assigned. Responsibilities Maintain complete knowledge of and comply with all departmental policies/services procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain positive guest relations at all times. Anticipate guests' needs, respond promptly and acknowledge all guest, however busy and whatever time of day Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organize of assigned work areas. Receive daily work assignments from Paint Supervisor and review priorities and special projects. Organize materials, tools and equipment to perform daily assignments. Maintain time lines and work schedule in accordance with the preventive maintenance programs. Check work orders and “Night Report Log” for any problems. Make rounds checking these problem area; note any touch-up needs or/and safety concerns in the resort Supervise the work schedule in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Desk Office Manager. Supervise and maintain par stock levels of standard paint, brushes, wallpapers, stains, sign lettering and other supplies. Communicate requisition needs to Director of Engineering/ Operations Manager. Assist with selection, training, supervision, development, discipline and counseling of staff in accordance with departmental and company policies and procedures. Assist in utilization of on-line work order systems and distribute work flow in the most efficient manner. Maintain inventory of parts, supplies, tools, and materials for the department Support and assure compliance with all company and departmental policies and procedures. Support and assure compliance of all local, state, and federal regulations, Assist with the implementation of Destination Earth Policies and practices. Assist with the implementation of safety programs Attend staff meetings if/when requested. Perform any necessary repairs or maintenance as required or assigned. Execute Performance Evaluations for associates Perform Risk Management duties as assigned or required Conduct self as a resource for all departments of the resort Maintain a professional image at all times. Maintain cleanliness and integrity of mechanical areas, shops, tool carts and tools Perform special projects as assigned by the Paint Supervisor and the Chief Engineer Available for emergency contact. Available to work any shift as deemed necessary by the Paint Supervisor and the Chief Engineer Perform other duties and responsibilities as assigned or required Maintain cleanliness and organization of the work areas to include: Inventories Requisitions (receipt and storage) Trash Removal and clean up Ensure Security of any assigned keys and beeper. Initiate cost estimates of labor and material required for specific projects. Complete all paperwork and closing duties before leaving and review status of assignments and any follow-up actions with the Manager. Additional Duties & Responsibilities: Exert physical effort in transporting equipment (30lbs to 60lbs). Endure various physical movements throughout the work areas. Qualifications 1 years' experience as a commercial / residential painter Knowledge of at least 2 professions within the trade Working knowledge of different types of paint and their application Knowledge of stucco repair Knowledge of the use and application of wall covering (wallpaper, vinyl coverings, etc.) Knowledge of drywall and taping Knowledge of tile Assist with stain and finishes projects Knowledge of all tools and equipment respective to job functions. Ability to interpret manufacturer's literature for installations preparation, use and upkeep of various materials and products used throughout the property. Knowledge of proper chemical handling and disposal. Compensation: Base Pay Start Rate: $25/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

JOB DESCRIPTION: The primary duties of the Front Office Manager in successfully running the Front Office Department by ensuring guest satisfaction and employee productivity by enforcing and monitoring company policy and procedures. Will be responsible for the management of staff during assigned shift and ensure that all reporting, guest requests and other hotel matters are completed in a timely manner. The Front Office Manager is also expected to oversee the day-to-day activities at the front desk, PBX, bell desk, concierge, and garage with indirect responsibility to the other department operations. THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Act as Manager on Duty when and where necessary. • Ensures the smooth and efficient operation of the Front Office, including Front Desk/Concierge/Guest Services/Porters/Garage. • Respond to all guest requests, problems, complaints and/or accidents arising in person. Ensure swift follow up to ensure completed guest satisfaction. • Responsible for departmental staffing including interviewing, hiring, training, scheduling, supervision, development, motivation, recognition, counseling, discipline and maintaining capable and qualified personnel. • Assists the Director of Rooms with preparing and completing bi-monthly payroll for processing. • Assists with registering and settling guest accounts; valet and luggage assistance; and make and/or modifying reservations; hotel operator functions. • Inspire, engage, and motivate Rooms Division personnel according to hotel standards. • Coordinates with the Housekeeping Department to confirm that all room inspections have been completed to the Portola Hotel & Spa's standards. • Ensures that staff is knowledgeable of all hotel features, room types, layouts, and overall services provided. • Maintains complete knowledge of daily house count and expected arrivals/departures, and room availability. • Ensures that all Portola Hotel & Spa's Standard Operating Procedures (SOPs) are followed by staff. • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. • Maintain quality database of guest preferences, habits, special dates through Opera PMS. • Collaborate with the Reservations and Sales department to maximize occupancy and room revenue. Monitor fluctuations in business levels. • Complete the daily, weekly, and monthly reforecast as requested. • Support and promote hotel and company programs, policies and procedures. Review schedule daily to ensure staffing levels meet the needs of the business. • Regularly conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. • Monitor labor expenses daily and weekly through schedule approval process and ensure budgeted or forecasted approved productivity. • Prepare supervisors and employees for succession through development of their need areas. • Operate all aspects of the Front Office and related computer systems, including software maintenance, report generation and analysis, and simple programming. • Monitor proper operation of the P.B.X. console and ensure that employees maintain S.O.P.'s in its use. • Coordinate all aspects of the ongoing implementation of the Portola Hotel & Spa's philosophy of service and ensure Portola Hotel & Spa's culture is being lived, trained, and practiced every day. • Monitor all V.I.P.'s, special guest requests and ensure systems are in place to monitor and deliver outstanding service. • Develop and maintain relationships with guests, patrons, clients, group contacts and service providers to ensure superior personalized service. Respond to guest comments effectively and promptly and follow through to ensure resolution is reached. • Responds to and resolves any guest issues or emergency situations. Supervises all Front Office staff and delegates tasks as necessary. Promotes, supports and enforces hotel programs, policies and procedures. Projects a professional, friendly and courteous image to guest, patrons and staff. • Complete projects and other duties in a timely manner as requested or required by the Director of Rooms. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. The Ideal Candidate will: • Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality. • Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers. • Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. • Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by employees and guests alike. • Must be able to maintain confidentiality of information. • Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. • Have the ability to perform various physical tasks during the work shift; strong and quick problem-solving ability. • Have strong communication skills, written and verbal. • Possess excellent technical, conceptual, and financial skills. • Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs. ADDITIONAL RESPONSIBILITES: Knowledge of the entire hotel safety procedures to ensure the safety and security of our guests and employees. Qualifications EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS: High School Diploma or equivalent - Required Four (4) College Degree - Preferred - Hospitality Degree a plus REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: • Proficiency in using various computer software programs, Microsoft Work, Excel, Outlook, and PowerPoint, and general office equipment • Detail oriented and comfortable working in a fast-paced environment • Excellent time management and organizational skills • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. PREVIOUS EXPERIENCED REQUIRED: Minimum five (5) years related working experience in Hospitality; two (2) years of management experience required.

The Senior Leisure Sales Manager is entrusted with cultivating and sustaining robust relationships with key stakeholders, including travel advisors, agency owners, consortia program managers, and influencers. This role plays a pivotal part in shaping the strategic vision and ensuring the successful execution of leisure room sales for a portfolio encompassing 582 guest rooms, suites, casitas, villas, and bungalows. The manager will focus on a diverse range of primary market segments, including Retail, Consortia, Wholesale/FIT, and emerging discount channels such as online travel agencies, private auction platforms, and other evolving digital sales outlets. This position required an on-property presence, where the Sr. Leisure Sales Manager will engage directly with clients and VIPs, conducting property tours and overseeing every aspect of the guest experience. Additionally, the role involves extensive travel and entertainment responsibilities, reflecting the dynamic and hands-on nature of the position. Responsibilities Develop and maintain positive relationships with travel advisors, agency owners, consortia program managers and influencers. Identify opportunities to grow business and expand market share or RevPar Index growth. Must be available to travel 1 - 2 time per month, or as required by business demands both on a domestic and international basis. Must be able to give presentations to large groups in-person and virtually. Attend industry networking events to cultivate relationships and gather market insights, providing detailed reports and strategic recommendations to senior leadership. Represent the property at high-profile industry conferences, trade shows, and luxury events, showcasing leadership in the market. Draft newsletters, e-blasts as well as organize direct mail and other marketing pieces. Conduct property tours and exhibit property knowledge. Respond promptly to all client inquiries with personalized communications, including customized proposals and itineraries, while ensuring consistent follow-up to nurture relationships and move opportunities through the sales pipeline Leverage in-house reporting tools to monitor and analyze travel agent and wholesale booking performance, identifying trends, opportunities, and areas for strategic improvement Proactively conduct outbound sales calls and maintain detailed tracking of all sales activities to support pipeline development and revenue generation Ensure alignment between sales efforts and operational capabilities to exceed client expectations and deliver exceptional experiences. Must have current knowledge of competitive set and product knowledge of surrounding area and activities, and destinations throughout North America. Additional Duties & Responsibilities: Forward all potential resort sales leads to relevant departments such as Group and Catering leads. Maintain logs for arrivals and sites. Maintain leisure database. Attend meetings as a representative of the Leisure Sales department. Develop both short and long terms goals relating to interpersonal development and departmental improvement. Train, coach, and develop leisure coordinators and managers. Provide timely guest feedback to revenue leaders and operations. Receive and handle guest complaints and ensure corrective action is taken. Collaborate cross-functionally with departments such as Accounting, Front Desk, Concierge, and Housekeeping to resolve billing and commission matters and to ensure seamless, personalized service for clients and guests. Promptly answer incoming calls within three rings, delivering a polished, service-oriented experience that aligns with resort quality standards; maximize conversion by securing bookings and driving ancillary revenue through strategic upselling. Ensure proper booking information is recorded for each reservation and according to resort standards. Conduct pre-arrival calls and assist guests with any pre-arrival requests and anticipate needs for ancillary bookings. Greet guests upon arrival if appropriate. Keep current with all communication and departmental changes. Support various departmental operations as needed, including room preparations, deliveries, luggage assistance, lobby support, associate events, and off-property functions to ensure seamless guest and team experiences. Maintain a neat, clean, and safe work environment. Qualifications Speak English clearly with poise and confidence using correct English with a well-modulated voice. Write professionally with correct grammar and punctuation to correspond with clients and colleagues. Be fair to all team members. Read, interpret, and create business records and statistical reports. Use mathematical skills to interpret financial information. Understand the government regulations covering business operation. Make business decisions based on production reports and similar facts. Plan and organize the work of others. Knowledge of the luxury travel trade industry is essential. Experience in strategic account management methods, as well as, advanced business planning acumen. Possesses an extensive network of travel industry contacts. Ability to work under stressful conditions and balance multiple commitments simultaneously. Strong customer service aptitude. Understanding of budgetary and fiscal responsibility within the department. Familiarity with all operational areas of the resort. Excellent written and verbal communication skills and the ability to utilize them effectively in English with guests, peers and associates. Experience, Education, & Licensure: College graduate or equivalent industry experience. Minimum 5 years of progressive experience in luxury leisure sales, with a demonstrated track record of cultivating high-value client relationships, leading strategic sales initiatives, and consistently exceeding revenue targets across key market segments such as Consortia, Wholesale/FIT, and Luxury Retail at a 4 or 5 star property. Maintain a professional appearance in accordance with resort standards to uphold the brand image and guest expectations. Must be proficient in Microsoft Word, Excel, Outlook and PowerPoint. Experience with Opera PMS and Agency360 is desirable. Compensation Base Pay Start Rate: $95,000/Yr. - $115,000/Yr We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1 #LI-Onsite

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Embark on a rewarding journey with our team as a Bartender, a key player in our vibrant establishment, you will not just serve drinks; you will be the curator of heartfelt moments, an alchemist of flavors, and the heartbeat of our social haven. * Assisting guests in beverage and drink preparation, servicing of the bar area and the restaurant in an efficient and timely manner * Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service * Be knowledgeable about the drink offerings mentioned in the menu as well as all standard drinks to assist guest in choosing their beverage based on likes/dislikes * Comply with Bishop's Lodge / Forbes standards in use within the Bar and Restaurant outlets. * Contribute to improving the F&B sales revenues by being knowledgeable about drinks, cocktails, spirits and other menu items, specials and prices * Accurately and quickly, take and place orders and input them into the Micros system ensuring correct timing and billing * Prepare the guest check accurately and collect payment or signature, as required * Operate, maintain and properly clean all bar equipment and fittings * Ensure that the bar is well-stocked at all times * Use safe food handling procedures and maintain a safe working environment by using proper food-handling skills and food safety guidelines The starting range for this position is $30.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * Current Food Handler's Card * RBS Training Required * Must be of minimum age to serve alcohol * One year experience in the foodservice/hospitality industry as a Bartender preferred. * Good knowledge of spirits, beer, and wine. Experience at a luxury hospitality property preferred. * Superior professional appearance and manner, good character to work in a fast-paced team. * Ability to work a flexible schedule, including weekends and holidays, according to department needs. * Must be available to work weekends; Friday, Saturday, & Sunday. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

To provide tennis clinics and other assigned activities for 5 to 12 years old for the tennis after school program. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience. ESSENTIAL FUNCTIONS Available to teach 5 to 13 years old ages. Able to teach clinics and coordinate fun activities for the students after tennis clinic. Keep accurate records of clinics. Communicate with camp students and parents concerning special needs or concerns. Maintain, set-up and clean courts before and after every lesson and clinic. Organize games and different activities after tennis clinics together with the Head Pro Be completely familiar with what is offered within our tennis program and the Resort as a whole Promptly report any issues or problems to the Head Pro. Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. Follow safe job practices at all times. Directly promote good interdepartmental relationships between all resort departments. Attend all meetings as scheduled. Promote excellent personal rapport with guests, providing a high degree of effective guest recognition Wear appropriate tennis uniform. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required Must have experience working with kids. Ability to engage the guest and offer a fun and meaningful experience A minimum of 4.00 level. Experience with Red, Orange and green dot ball systems. Certified USTA, USPTA or PTR member. Desirable Able to fill in for tennis matches and clinics. Court washing experience. SKILLS Required Able to stand for long periods of time. Ability to work flexible shifts. Ability to teach 5 to 13 years old. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary Description $30/hour

To provide tennis clinics and other assigned activities for 5 to 12 years old tennis camp guests. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience. ESSENTIAL FUNCTIONS Available to teach 5 to 13 years old ages. Able to teach clinics and coordinate fun activities for the students after tennis clinic. Keep accurate records of clinics. Communicate with camp students and parents concerning special needs or concerns. Maintain, set-up and clean courts before and after every lesson and clinic. Organize games and different activities after tennis clinics together with the Head Pro Be completely familiar with what is offered within our tennis program and the Resort as a whole Promptly report any issues or problems to the Head Pro. Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. Follow safe job practices at all times. Directly promote good interdepartmental relationships between all resort departments. Attend all meetings as scheduled. Promote excellent personal rapport with guests, providing a high degree of effective guest recognition Wear appropriate tennis uniform. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required Ability to engage the guest and offer a fun and meaningful experience A minimum of 4.00 level Certified USTA, USPTA or PTR member. Desirable Able to fill in for tennis matches and clinics. Court washing experience. SKILLS Required Able to stand for long periods of time. Ability to work flexible shifts. Ability to teach 5 to 13 years old. TRAVEL REQUIRMENTS None. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor. Salary Description $20.00 hour

Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses. For more information: auberge.com/matteis-tavern Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. $24.40/hour based on experience Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Role Summary Join our team as Director of Engineering and become one of the authors of our story. As part of the Auberge family, we are looking for a dynamic facilities leader, who can manage budgets and capital funds, expenditure projects, preventative maintenance and energy conservation and have an eye for maintaining the highest of luxury standards in product finishes, timely and efficient remediations, standards and regulatory requirements, Key Responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are: Engineering Operations & Systems Supervises the performance, operations, and maintenance of all mechanical, electrical, HVAC, plumbing, fire life safety, light, power and additional critical systems of the property. Reviews financial reports and statements to determine how Engineering is performing against the annual Budget. Makes on-going recommendations for efficiencies, cost savings, and operational improvements. Understands the impact of the department's operation on the overall property financial goals; educates staff on details as appropriate. Establishes and implements safety procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures. Building Maintenance Develops an engineering operating strategy that is aligned with the property/brand's business strategy. Maintains complete knowledge of the fire system, well water system, septic system, onsite water treatment system, and irrigation system; maintain knowledge of temporary power systems. Oversees the strategic direction of general projects related to the enhancement of the property including planning, administration, implementation, and evaluation of the financial results of the project. Preventive Maintenance Implements and monitors an effective and accountable Preventative Maintenance system tailored to the property that achieves proper environmental conditions. Ensures ongoing preventive maintenance programs are scheduled for equipment, systems, and public areas. Personally, conducts inspections, troubleshooting, supervision, and repair work for all areas of the property. Maintain disaster preparedness by identifying potential problems, developing response plans, and managing crises. Respond to all emergency situations. Third Party Vendors Monitor and supervise subcontractors when it is not practical for the job to be performed in-house, or as may be requested. Assess repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair). Administer service contracts to support property needs. If/when outsourcing third party vendors is necessary, monitor the functions of service contractors, building repair, and maintenance contractors. Administration Complete all administrative tasks, to include, reporting, budgeting, project management, etc. in a timely manner. Research and prepare capital requests for approval and subsequent implementation. Ensures building and equipment licenses, permits and certifications are current. Ensures property policies are administered fairly and consistently. Ensure completion of work tickets in a timely manner. Regularly educate team members on preventive maintenance and equipment use. Maintain written standards of department performance expectations. Implement cross training to build skill levels and competency within the department. Counsel team members on work performance and recommend disciplinary actions as needed. Schedule, complete various labor reports, make assignments for work orders, manage department payroll. The expected salary range for this position is $150,000.00 - $175,000.00 annually. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and certifications. Qualifications Required Qualifications Certified in Electrical or Mechanical Engineering preferred. Must have proven experience and a solid understanding of plumbing, HVAC, electric, spa and pool utilities (when applicable), and carpentry. Ten years' operating experience in a hotel/residential engineering department (with experience at an Executive Level position preferred) Must be familiar with the operations and priorities of all operating departments. Experience in maintaining state and federal health and safety regulations Valid Drivers License & acceptable driving record Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

A Central Coast legend reborn. From its earliest incarnation in 1886 as a popular stagecoach stop during California's Gold Rush, to its years as a surreptitious hangout through Prohibition, The Inn at Mattei's Tavern has long held a fabled place in Central Coast lore. Revered and raucously enjoyed for generations, the beloved landmark is the definitive luxury destination in the Santa Ynez Valley. Job Description Join us on the journey of crafting exquisite moments as a Barista, where every cup tells a story and each pour is a masterpiece. Where the aroma of freshly brewed inspiration mingles with the joy of creating delightful coffee experiences in our hotel outlets. * Greet the guest in a prompt, courteous manner and explain available items in detail. * Record the details of the order from the guest, repeating the order back to the guest to check for accuracy. * Promptly and accurately input the order into the Point of Sale (POS) system to inform the kitchen/bar on the particulars of the orders being placed. * Ensure all dietary restrictions and/or allergies are noted on the ticket and communicated with culinary. * Prepares beverage orders to accuracy. * Serve each guest using the proper utensils which require manual dexterity of hands and fingers. * Assist with collecting and situating food orders from the kitchen. * Ensure order forms are filled out daily for next day service and delivered to proper departments. * Process cash, credit card, and charge sales for all retail and food and beverage orders. * Balance tip slips for each server. Run financial reports, cashier reports, and end of day revenue reports. * Prepare the cashier end of shift reports and ensure that your bank is balanced. * Check station before, during and after shift for proper set-up and cleanliness. * Wipe and sanitize all work surfaces, door knobs, equipment, pens, etc periodically during your shift. * Perform side duties such as; restocking condiments, utensils, retail items, beverages, ect. * Put away requisition/supplies from the storeroom as required. * Assist with monthly inventory of retail items, liquor and beverages. * Familiar with hotel layout and hours of operations for each outlet. * Perform any cleaning tasks that pertain to the outlet. $16.90/ hour + tips Qualifications * Any combination of education that provides the required knowledge, skills and abilities. * Minimum of one year experience as a barista preferred. * High school diploma preferred. * Previous hospitality experience preferred. * Superior professional appearance and manner, good character to work in a fast-paced team. * Ability to work a flexible schedule, including weekends and holidays, according to department needs. * Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. * Indoor environment, sometimes humid or hot conditions. * Ability to lift/carry 30 pounds. * Flexible in performance of all duties. * Food Handlers card or equivalent Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Part-time Description Spa Concierge Department: Spa FLSA Status: Non-Exempt Reports To: Assistant Spa Manager, Spa Director The Spa Concierge is responsible for the guest's over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings. ESSENTIAL FUNCTIONS Schedules spa services using Spa Soft booking software and follows all procedures as outlined in the Spa Concierge training manual. Explain and promote all spa and fitness facilities, services and activities in a positive manner Follow all resort procedures as dictated by Rancho Valencia Spa and Rancho Valencia Resort and Spa. Detect and prevent any problems with spa scheduling. Review following day's appointment schedule. Confirm spa services for following business day with confirmation calls and/or email confirmations. Consistently check and follow up with email inquiries on Spa Reservations email Complete online, phone, or walk-in retail purchase orders via UPS or Fed Ex. Must be able to demonstrate initiative and make decisions in the best interest of our guests and overall operation Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times Proactively working to increase revenues and booking Spa potentials by increasing room utilization and shift coverage to maximize revenues per room Daily walk-through of the spa to ensure a clean, organized, safe, and well-maintained facility, paying special attention to cleanliness, service delivery, and member interaction Reconcile treatments, billing discrepancies, gift card inquires and purchases accurately and timely which occur during shift Follow-up with Director of the Spa and/or the Spa Manager on all comments, concerns and suggestions made by Rancho Valencia guests, members and staff members. Able to address complaints and resolve guest problems in the absence of the Director of the Spa and/or the Spa Manager. Supports all aspects of retail including guest assistance, product education, suggestive up-selling, monthly inventory, receiving, pricing and display of merchandise as needed. Continually strives to improve the procedures at the spa reception desk. Maintains helpful, cooperative relationships with co-workers. Maintains standards of excellence in a professional image and service. Monitors all front desk supplies and equipment and advises appropriate personnel if stock is low. Attend all spa meetings and training sessions as scheduled Able to work holidays, weekends, mornings and evenings as needed. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives Performs other duties as directed, developed or assigned Requirements QUALIFICATIONS One to two years experience in a customer service-related field. High School Diploma or GED equivalent Intermediate level skills with Microsoft Office including Word and Excel. Excellent eye for detail, ability to multi-task and work in a fast-paced environment. Experience in retail preferred Able to work holidays, weekends, mornings and evenings as needed. Ability to communicate in English with vendors, guests and staff to their understanding Essential: Maintain a professional appearance & demeanor Ability to maintain discretion and confidentiality of all guests and hotel information Good in math and able to process cash and bill for transactions. Able to make decisions and is solution oriented Strong client/guest service skills Excellent writing, speaking, and organizational skills Ability to remain calm under pressure. Ability to work as a team or work independently. Desirable: Knowledge of Spa Soft Previous spa or hotel experience Previous experience in a 5-star environment PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequently needs to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor. Salary Description $22.00 /hour

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on a creative adventure as an Itinerary Designer, where your passion for travel and meticulous planning will shape unforgettable journeys for our guests. With your keen understanding of local excursions and a flair for crafting seamless experiences, you'll be the architect of personalized itineraries that turn travel dreams into extraordinary realities. Collaborate with guests to understand their visit preferences, interests, and budgets, tailoring itineraries to meet their unique expectations. Stay informed about various local destinations, including cultural, historical, and recreational aspects, to design well-informed and captivating itineraries. Coordinate transportation, accommodations, activities, and other travel logistics to create comprehensive and seamless itineraries. Develop and manage guests' travel budgets, providing options and ensuring alignment with clients' preferences. Create detailed and visually appealing itineraries, including relevant information such as reservations, contact details, and essential travel documents, while maintaining clear and effective communication with clients. The starting pay rate for this position is $25.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications Minimum two years as a Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel. Excellent service, etiquette, and protocol skills and knowledge in all facets of communication. Familiarity with local area and local geography, recreation opportunities, restaurants, events, sights, and other places of interest. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment. Responsibilities Assist with inventories as scheduled. Assist in plating up Banquet hot meals as assigned. Follow maintenance program and cleaning schedule. Perform duties in other areas of Kitchen as assigned. Work at off premise functions. Research new menu items. Attend designated meetings; Demonstrate leadership qualities. Additional Duties & Responsibilities: Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates. Continuous evaluation and improvement of the operations. To be an integral part of the development of future company projects. To provide an exceptional guest experience. Qualifications Ability to work all stations on the line Fluency in English in verbal and non-verbal Compute basic arithmetic Provide legible communication Comprehend and follow recipes Expand/Condense recipes The Ability to: Perform job functions with attention to detail, speed and accuracy. prioritize and organize Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly Follow directions thoroughly. Understand guest's service needs. work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent Hotel data direct performance of staff and follow up with corrections when needed Previous supervisory experience Previously worked with all products and food ingredients involved. Artistic talent Ability to input and access information in the property management system/computers/point of sales system Previous guest relations training Exert physical effort in transporting 50 pounds Endure various physical movements throughout the work areas. Remain in stationary position for 4 to 6 hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. Experience, Education, & Licensure: 5 years' experience as a Line Cook at a quality style Hotel or Restaurant. Food handlers certificate High school diploma or equivalent vocational training certificate Certification of Culinary training or apprenticeship Compensation: Base Pay Start Rate: $25.88/Hour We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description As an Esthetician, you will focus on welcoming our guests into our spa facility while providing exceptional spa services that focus on the service standards of Halehouse - Stanly Ranch's Wellness Center. Ensure guest comfort and safety throughout the treatment Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met Prepare treatment room to client specifications Perform prep work and properly clean and restock room as required Provide massage for the neck, hands, and feet when appropriate in accordance with the service provided Maintain a work area with necessary supplies. Ensure the room is immaculate at all times (tables draped, counters and products clean) as well as cleanliness of all other spa areas including locker rooms. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures Communicate to management any and all occurrences involving staff or guests in the spa that require attention including guest complaints or misconduct Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available Follow all protocols and procedures of treatments Regularly attend, participate in and support training and staff meetings for the spa The starting range for this position is $20.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications Valid and current Esthetician License in the state / location of the hotel Two years of professional esthetic experience preferred Additional certificates for specialty treatments and modalities preferred and appreciate Willingness to learn new skills and be adaptable Ability to work a flexible schedule, including weekends and some holidays, according to department needs Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. The starting pay rate for this position is $22.36 per hour plus tips. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests in guest rooms, suites and hospitalities suites. Cleanliness of the entire Room Service area and Hotel tower. Responsibilities Displays a congenial appearance. Adhere to departmental policies and procedures Attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Effectively communicate with peers, management, line and front of the house employees Practice effective listening: (seek to understand) Be responsible for the cleanliness of the immediate work area as well as the general property Answer the telephone and have professional and courteous conversations with guests. Answering telephone orders from hotel guests in accordance with Room Service Standards of Service Manual. Suggests additional services. Up sell. Utilize proper procedures and documentation for transactions. Handle all guest checks according to Hotel policy. Ensure Amenities are properly logged in the computer Complete cash turn-in sheets, etc., and distribute accordingly. Assist guests in a friendly, professional manner. Follow directions from Manager at all times. Maintain proper uniform, nametag at all times. Other job related duties as assigned. Assists in maintaining a high degree of sanitation in room service area. Assists staff in any requests and maintains inventory as specified. Assists Servers in set up and side work Additional Duties & Responsibilities To create a personable and extraordinary experience for the guests on the phone To execute and manage the flow of amenities on a daily basis. To leave a lasting impression to each guest on the telephone Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates. To provide an exceptional guest experience Qualifications Well-spoken and well-dressed with the ability to work well with others Language and ability to read and write with a high degree of effectiveness in English. Ability to perform basic math. Ability to understand the concept of cash handling, making change and counting it back to staff. Prior cash register and cash handling experience preferred but will train. Can multitasks and complete a variety of duties at the same time. Has basic Computer skills to operate the P.O.S. system and Microsoft office products Experience, Education, & Licensure Food Handlers Card High School Education or equivalent. Has minimum 1 yr. of food and beverage experience. Have basic food, wine and liquor knowledge. Compensation Base Pay Start Rate: $17.85/Hr

Primary responsibility is to assist the Spa Director in providing leadership, direction and supervision of staff in the daily operations of the Spa, including, but not limited to, massage therapists, aestheticians, and salon. They will assist in overseeing the coordination of all providers, be directly involved in scheduling, as well as product inventory and ordering. The position will directly supervise: massage therapists and aestheticians, while also assisting in providing consistent leadership to the Salon, Spa coordinator and Attendant team. Responsibilities Full working knowledge of spa, wellness and fitness treatments/programs. Be aware of advancements in the field and be involved in making decisions on new treatments and products that will continue to make the Spa a showcase feature. Understand and be well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests. Maintain base knowledge of financial planning, forecast, labor, and payroll for areas of responsibility. An understanding and ability to assist and help in each department of the Spa. Be an active member of the spa management team. Effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Provide leadership to all spa coordinators, spa and pool attendants, and salon service providers, including hair stylists and nail technicians. Staffing: Ability to interview and select excellent staff to create a leading service and treatment presentation. Motivation of staff to perform at their highest abilities. Responsible for performance evaluations and disciplinary procedures. Disseminate daily information regarding VIP's, group activities, operational issues and general news to appropriate staff. Responsible for scheduling, timesaver edits, and payroll for all direct reports including spa coordinators, spa and pool attendants and salon providers. Hold Spa meetings and trainings as necessary. Orientation and training of new staff members. Budget: Daily/weekly and monthly budget management. Maintain guidelines of budget and forecast. Develop and uphold retail sales process and goals for at- home care for all service providers. Assist spa retail coordinator with retail products needed to order to ensure a never-out philosophy. Utilize systems in place to check retail sales for each salon provider to ensure they are meeting targets. Manage ordering and inventory process for salon professional supplies/products, guest supplies, and linen to capture full revenue potentials and ensure a successful spa operation. Must be able to develop and maintain a relationship with vendors and various individuals/groups to ensure maximum success of the spa and resort. Ability to answer phones and assist guests at desk holding a desk shift if needed. In addition, ability to troubleshoot any scheduling issues on the spot. Ability to give a tour to a guest or to a VIP. Oversee and understand the spa reservations pickup on an ongoing basis as well as communicate directly and regularly with the spa group sales coordinator in order to maintain proper staffing levels in SpaSoft. Changing provider schedules as necessary to maximize daily revenues in accordance with the budgetary guidelines. Maintain operating standards as outlined in divisions SOP guidelines as well as following Five Star/Diamond standards. Read and write SOP's and follow guidelines. Update as needed. Ensure staff understanding and compliance. Maintain all standards such as uniform, retail, protocols, and all other with the highest integrity not only in the spa but around the resort and to/from your car. Be an example to the staff. Ensure staff compliance. Do daily walkthrough paying attention to the "details" and assuring impeccable cleanliness. Immediately notify Engineering of any maintenance or repair needs. Notify night cleaners of any cleanliness issues. Ability to execute all services on the menu where a license to perform is possessed. Uphold integrity of all salon services with staff. Attend the following meetings as required, but not limited to: Daily line-ups, Departmental, Pre-cons, Division, Weekly staff meeting. Perform Special projects or assignments as assigned by Spa Director or Hotel Management. A spirit of teamwork. Willingly accepts additional responsibilities and tasks. Communicate needs and ideas to upper management. Instill a sense of safety and awareness within staff. Oversee the upkeep of the safety and MSDS binders for massage and esthetics. Qualifications Ability to multi-task, prioritize, and organize work assignments and special projects. Ability to compute basic mathematical calculations. Ability to decipher various reports. May need to create reports upon request. Weekend availability. Schedule for this position is not set. Must be able to flex schedule based on business demands. Strong communication skills and proven leadership qualities. Ability to evaluate performance of staff and follow up with corrections where needed. Must have strong customer service skills. Ability to deal with problems involving clients and operational issues maintaining a positive attitude. Must have ability to prioritize and organize work assignments. Must be able to work effectively in stressful, high-pressure situations. Experience, Education, & Licensure Minimum two years' experience in a Spa environment and cumulative experience with different services performed in a salon/spa. Minimum two years' experience in a management or leadership position. Combination of education equivalent to graduation from high school (High school diploma/GED) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. College education preferred. C.P.R. certification, Management training program and computer training preferred. Cosmetology License or Massage therapist license from the State of California preferred, but not mandatory. Compensation Base Pay Start Rate: $70,304 - $77,500/Yr + Bonus Incentive We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1