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Director Global Operations jobs at RAND - 527 jobs

  • Senior Director, PGA

    Aipac 4.4company rating

    Washington, DC jobs

    The Senior Director for Policy and Government Affairs will serve as one of AIPAC's registered lobbyists. The individual will be responsible for building and maintaining relationships on Capitol Hill, in the Executive Branch and with the broader Washington, D.C. policy community to support and promote AIPAC's legislative and policy agenda. S/he will also manage an issue-specific portfolio under the supervision and guidance of PGA leadership. Job Duties & Responsibilities: Build and maintain strong relationships with members of Congress, congressional staff, Executive Branch officials and other policy professionals in Washington, D.C. in support and promotion of AIPAC's comprehensive legislative and policy agenda; Independently identify opportunities and develop key initiatives to strengthen U.S.-Israel cooperation in assigned areas. Such areas could include national security/foreign policy, defense, cyber, energy or economics; Independently devise and promote policy campaigns in the above areas under the guidance of PGA leadership; Prepare written materials for use with internal and external audiences; Speak at AIPAC events, as required; Other duties as assigned. Qualifications/Skills: Bachelor's degree in relevant field; Advanced degree preferred; 6+ years of policy, government relations, advocacy or other relevant experience; Prior work on Capitol Hill or in the Executive Branch strongly preferred. Understanding of the legislative process and the intersection between policy and politics; Familiarity with Israeli history and politics and American policy in the Middle East; Strong analytic and communications skills, able to articulate complex concepts in a concise and compelling manner; Demonstrated ability to take initiative, think creatively and execute successfully; Ability to work both independently and collaboratively; Ability to multi-task and work in a fast-paced, team environment with tight deadlines; Demonstrated ability to work with senior AIPAC professional and lay leadership or with their equivalents in other settings; Attention to detail. AIPAC is offering a competitive market base salary between $131,000.00 and $150,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees' overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer. Posting Instructions: Please provide cover letter with resume to be considered. Incomplete applications with missing documentation will not be considered. If applying for more than one position, please use the 'Attachments' function to attach a position-specific cover letter. Please use your legal name when completing the employment application (no nicknames). #LI-hybrid Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $131k-150k yearly 2d ago
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  • Regional Wealth Director (Alternatives) - West Coast

    CFA Institute 4.7company rating

    San Francisco, CA jobs

    A global asset management firm is seeking a Wealth Management professional to drive investment sales across Northern California and the Pacific Northwest. Ideal candidates will have a Bachelor's degree and significant experience in sales with financial advisors. Responsibilities include marketing investment strategies and building client relationships. The role offers a salary range of USD 100,000 - 225,000, part-time remote work flexibility, and extensive benefits including health coverage and retirement plans. #J-18808-Ljbffr
    $142k-207k yearly est. 5d ago
  • Regional Director - Wealth (Wholesaler)

    CFA Institute 4.7company rating

    San Francisco, CA jobs

    About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long‑term view that aligns our perspectives with those of our clients. About the Role We are seeking a talented, driven individual to fill a Wealth Management, Alternatives distribution role in the West Coast region. This sales professional will be responsible for generating investment/alternatives sales to financial advisors across wire houses, independent and regional broker dealer and other large wealth platforms. The primary focus will be marketing Wellington's public and private investment strategies to both new and existing clients across the wealth ecosystem. The successful candidate will bring broad asset management expertise and a keen understanding of the wealth distribution process. We're looking for someone who can be a thought partner as we build a world‑class distribution and servicing model. The candidate will be entrepreneurial, team oriented, collaborative and will actively participate in prospecting, territory management, finals presentations, and investment reviews. He or she will travel extensively to meet with Northern California/Pacific Northwestern financial advisors and will also participate in national and regional focused meetings. Ideally, this Regional Director will live within the territory. QUALIFICATIONS Bachelors degree 7-10 years of demonstrated success in external sales with financial advisors and wire houses Proven background in asset management and alternative investments Expertise in managing a large territory including optimizing time allocation to maximize sales Excellent communication & presentation skills with an ability to influence others Strong ability to easily establish and maintain relationships Ability and desire to learn Series 7 & 63 Proficient in Salesforce, Excel, and Outlook CFA or CAIA additive but not required Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law . If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ********************************** . At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is: USD 100,000 - 225,000. This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process. Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back‑up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time) We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. #J-18808-Ljbffr
    $142k-207k yearly est. 5d ago
  • Director of Operations, Middle Office

    Acap 4.3company rating

    Miami Springs, FL jobs

    JOB TITLE: Director of Operations, Middle Office EMPLOYER: A-CAP Management LLC DEPARTMENT: Asset Management REPORTS TO: Director of Investment Reporting ABOUT THE COMPANY The A-CAP (************* group consists of five life insurance/reinsurance companies/captives, an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs, CMBS, ABS and collateralized lending, direct real estate lending, private credit, and equity for both internal and external clients. A-CAP's management team and operational professionals have diverse experience and proven success across the insurance, reinsurance, and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million, annually. A-CAP's offices are in New York, Salt Lake City, and Miami. A-CAP Management "ACM" is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21, ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance company's financial position and support their long-term stability and growth through: Maintaining credit quality and matching asset liability profiles Strengthening the insurance company balance sheet Maintaining or improving return on capital Supporting long term stability and growth with acute sensitivity to insurance regulatory, accounting, and capital issues Spreading cost-of-team across other similarly situated insurance companies ABOUT THE ROLE ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm's investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset. WHAT YOU WILL DO: Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems Lead and manage position and cash reconciliation processes Develop and maintain data integrity controls and exception management frameworks Manage trade catch-up workflows for historical booking accuracy Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems Identify and drive operational efficiency initiatives and lead system enhancements WHAT YOU WILL NEED: Strong academic performance with 5+ years of experience in fixed income operations. Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows Advanced Excel skills; experience working with large data sets and producing analytical reports Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders Strong leadership and problem-solving skills; ability to drive initiatives independently Demonstrated ability to build scalable processes in a high-growth or complex environment BENEFITS: A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes: Competitive salary/base pay Employer-sponsored medical, dental, and vision insurance Paid Life & AD&D Insurance (for employees and families) Paid Disability Insurance (STD + LTD) Paid Parental Leave Paid Vacation and Sick Leave Paid Holidays (13 scheduled in 2025) Voluntary Supplemental Insurance policies Safe Harbor 401(k) plan with employer match And other benefits and perks! POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department. US work authorization is required. Who We Are: ******************** EEO Statement A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact *********** and we will make every effort to respond to your request within 48 business hours to work towards a positive solution. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $43k-73k yearly est. 2d ago
  • Senior Director, Accounting & Tax

    Alzheimer's Association 3.8company rating

    Chicago, IL jobs

    The Senior Director, Accounting & Tax provides strategic leadership and oversight of the organization's accounting, tax compliance, and financial reporting functions. This role ensures adherence to U.S. GAAP, IRS regulations for tax-exempt entities, and federal, state, and local compliance requirements. The position plays a critical role in maintaining financial integrity, supporting organizational growth, and advising senior leadership on complex accounting and tax matters. Responsibilities Accounting Prepare and review schedules for the annual audit and liaise with external auditors. Oversee accounting for investments, charitable gift annuities (CGAs), fixed assets, leases, research grants, pledges and receivables, donor restricted net assets, contract liability, contributed services, etc. Ensure compliance with U.S. GAAP and implement new accounting standards as required. Tax Lead the preparation and review of annual IRS Form 990 and all related filings for the Alzheimer's Association and all other entities. Develop and execute tax strategies for the organization and its affiliates. Ensure compliance with federal, state, and local tax regulations, including unrelated business income tax (UBIT) and sales/use tax. Monitor changes in tax laws affecting nonprofit organizations and advise leadership accordingly. Review required sales and use tax filings and other tax filings. Other Review CGA registration and filings. Supervise and mentor accounting and tax staff, fostering professional development. Collaborate with internal teams to provide support and ensure accurate financial reporting. Identify opportunities for automation and efficiency in accounting and tax processes. Implement best practices for internal controls and risk management. Qualifications Bachelor's degree in accounting, Finance, or related field; CPA required. Minimum 10 years of progressive experience in accounting and tax, with at least 5 years in a leadership role. Nonprofit experience is strongly preferred. Deep knowledge of nonprofit tax law and GAAP. Experience preparing/reviewing Forms 990 and 990-T. Strong analytical, problem-solving, and communication skills. Proficiency with accounting systems, preferably Workday, and Microsoft Excel. Strong ability to lead and manage teams, with a focus on developing talent and driving performance. Familiarity with restricted fund accounting preferred. Excellent verbal and written communication skills for effective interaction with executive leadership, boards of directors, and external stakeholders. Ability to handle multiple priorities and meet deadlines. This may require some evenings or weekend work. Knowledge, Skills and Abilities Knowledge of theory and application of U.S. Generally Accepted Accounting Principles, internal controls and segregation of duties. Advanced understanding of nonprofit tax law. Specific accounting experience in general ledger including cash, investments, leases, fixed assets, and restricted net assets. Works independently but also exercises good judgment in identifying and then escalating unusual accounting items to the proper staff member. Determine tasks priority for self and staff. Ability to work with a diverse group on site and off site. Title: Senior Director, Accounting & Tax Position Location: Chicago, IL - Hybrid Full time or Part time: Full Time Position Grade & Compensation: Grade 513 The Alzheimer's Association's good faith expectation for the salary range for this role is between $156,000 to $185,000. Reports To: VP, Accounting & Financial Reporting Who We Are: The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer's Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research - our investments today will lead to breakthroughs tomorrow. At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website **************** to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia. The Alzheimer's Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
    $156k-185k yearly 2d ago
  • Nonprofit Deputy Director/Manager of Operations - Must be bilingual and have nonprofit experience

    Centro Hispano de Frederick 3.7company rating

    Frederick, MD jobs

    Organizational Description: Centro Hispano de Frederick addresses the needs of immigrants, especially Hispanic individuals, and people from more than 20 countries around the world. Centro Hispano de Frederick provides services that facilitate their adjustment, integration, and friendship with the wider society, nurtures their sense of community, and fosters an appreciation for the diversity of culture and heritage. Position Summary: Centro Hispano de Frederick seeks an office manager with experience in managing staff as well as fiscal governance, including budget and grant management. Core Job Responsibilities: · Partner with the executive director to contribute to maintenance of organization-wide internal policy and procedure · Structure and lead internal teams to maximize quality of service delivery metrics to reach organizational goals · Primary point of contact for HR governance, including staff reviews, workload balance, training and development and day-to-day office management · Ongoing fiscal management in consultation with executive director and board · Manage the organization in the absence of the executive director · Work with the executive director to oversee grant and budget management · Assist the executive director in preparing financial and other reports for grant management and for the board of directors · Conduct program evaluations and support future strategy and program-development initiatives Knowledge, Skills, & Abilities: Thorough knowledge of QuickBooks Experience managing staff Highly organized and detail-oriented Able to manage multiple projects and tasks at the same time Strong technology and digital literacy skills Strong interpersonal, communication, and cross-cultural skills Self-starter with strong initiative and follow-through Flexible and collaborative Requirements: Prior experience with related coordination tasks and responsibilities Fully Bilingual in Spanish and English Ability to flex hours to work evenings when needed Benefits: The salary range is $65,000-$70,000 depending upon qualifications Health coverage and 401K will be provided. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally Monday through Friday, 9:00 p.m. to 5:00 p.m. Some weekend work will be required, as well as offsite work. Required Education and Experience: Bachelor's degree and work experience with the Hispanic community. Computer Literacy: Excellent knowledge of Quickbooks and Microsoft Office Suite - especially Word, Outlook, Excel, and PowerPoint. Knowledge of various social media platforms and Mail Chimp is a plus. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Pre-Employment background check required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To find out more about Centro Hispano de Frederick, please visit our website at ****************************************** Centro Hispano de Frederick is an Equal Opportunity Employer and has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to race, color, religion, sex, sexual orientation, age, national origin (ancestry), or disability.
    $65k-70k yearly 1d ago
  • Operations Manager, UOVO Wine Pompano Beach, FL

    UOVO Wine 3.7company rating

    Pompano Beach, FL jobs

    UOVO Wine Operations Manager, Pompano Beach, FL The Operations Manager is responsible for the effective leadership and continuous growth of UOVO Wine's Pompano, FL location, while also providing operational oversight for two additional Florida facilities in West Palm Beach and Jupiter. Responsibilities include leading all aspects of UOVO Wine Florida's continuous growth, including the maintenance and security of the facilities, equipment and property; compliance, including safety standards; vendor relations; inbound and outbound distribution; staffing and employee relations; storage of client collections; and spearheading all client relations and requests. The Operations Manager ensures alignment, consistency, and operational excellence across all three Florida locations while training and developing operations staff for positions of increased accountability and responsibility. Required Skills/Abilities: Superior ability to lead and develop a team Superior attention to detail Advanced experience working with computer software, especially Microsoft Office 365 Experience with warehouse management and/or inventory management software Experience with implementing and enforcing safety procedures, particularly OSHA compliance Excellent interpersonal and customer service skills Strong verbal and written communication skills Strong organizational skills Strong ability to prioritize tasks Strong time management skills, with proven ability to meet deadlines Strong analytical and problem-solving skills Commitment to confidentiality Ability to work with minimal supervision Ability to be flexible and calm in a fast-moving environment Ability to develop solid working relationships within all levels of the organization Ability to pitch in to help other departments in response to client needs and requests Physical Requirements: Prolonged periods of walking, standing, squatting, climbing, pushing, pulling, and lifting. Ability to tolerate extended periods in an environment refrigerated to 55 degrees Fahrenheit Ability to lift 50 pounds repeatedly Travel occasionally, both locally and to other UOVO Wine locations, as necessary Education, Experience and/or Certifications: Required 8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility Bachelor's degree or equivalent professional experience Experience managing safety standards, including OSHA compliance Experience with creating and maintaining spreadsheets and reports Experience managing a profit and loss statement Preferred Wine industry knowledge or experience Forklift certification Talent acquisition experience Responsibilities: Leadership Oversee and support three UOVO Wine facilities across Florida, ensuring alignment with company standards, consistency in daily operations, and effective communication between locations. Develop and support a team that is aligned with UOVO Wine's culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset. Model professionalism at all times, providing first class customer service to clients and fellow team members in a manner that is in line with UOVO Wine's values. Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections. Reinforce safety standards by communicating expectations with team Ensure safety of employees in warehouse equipment traffic areas Ensure warehouse is safe during inclement weather Keep exterior and pathways inside clear of debris or other hazardous items. Conduct interviews and train new employees as needed. Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. Meet regularly with team leads to review, analyze, and develop actionable plans for productivity. Communicate clear expectations to your team regarding: Prioritization of work (daily tasks and larger projects) Brand standards (Cleanliness of inbound area, inventory space, and common areas) Professional interactions with your team, clients, and vendors Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly. Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered take action to repair or bring attention to the appropriate person. Assist in managing Site and Departmental budget. Prepare and present reports as directed by the Leadership Team Perform other tasks or actions as needed under direction of the UOVO Leadership Team. Client Services Communicate with high-net-worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely. Greet guests that enter from the office door and manage schedule for answering warehouse door(s). Respond to or redirect client inquiries (email & phone); resolve in a timely manner. Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers. Maintain brand standards at all times, including standards for appearance, cleanliness and organization. Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits. Facilities Under direction from Facilities Team, serve as on-site contact for vendors, contractors and related items (including but not limited to: cleaning, machinery and security vendors). Monitor all warehouse equipment for daily performance readiness and maintenance needs. Coordinate preventative maintenance on schedule outlined by Facilities Team. Compensation Details: Salary commensurate with experience. This position includes generous paid time off; health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.
    $40k-62k yearly est. 4d ago
  • Manager, Certification Operations & Projects

    American Osteopathic Association 4.2company rating

    Chicago, IL jobs

    Hybrid work model requiring Tuesday and Wednesday in office located in in the Streeterville/Magnificent Mile area of downtown Chicago, IL. In collaboration with the American Osteopathic Association's Certifying Board Services (CBS) Leadership Team, the new Manager, Certification Operations and Projects is responsible for managing the day-to-day operations and activities of AOA member boards and their respective certification products, services and experiences. This role involves evaluating, codifying, and improving the candidate and diplomate experiences. Additionally, the Manager will facilitate and collaborate with the CBS Leadership Team on select strategic projects, and in specific instances, lead the deployment and optimization of enduring programs under CBS purview. ESSENTIAL FUNCTIONS In collaboration with CBS Leadership, the Manager, CBS Operations and Projects will: Operations Management: Manage and streamline daily operations of all CBS activities. Develop, implement, and periodically evaluate all CBS operational policies and procedures to continuously support and enhance efficiency and effectiveness. Develop, deploy, and periodically evaluate proactive and pre-emptive mitigation strategies to protect operations and maintain and optimize the candidate/diplomate experience. Ensure compliance with 3rd-party certification accreditation standards (e.g., National Commission for Certifying Agencies (NCCA), ISO/IEC: 17024, etc.), certification/credentialing industry best practices, and regulatory requirements, when applicable and appropriate. Program Management: Oversee the planning, implementation, and administration of CBS and relevant board certification programs' policies and procedures, such as longitudinal assessment (LA): Serve as the primary program manager for the AOA's LA program, including managing vendor communications and deliverables, coordinating staff and volunteer SME activities, monitoring and managing LA development activities from conceptualization through to administration and evaluation, and assists, as needed, with diplomate troubleshooting, platform issues and resolutions, and data retrieval, analysis, storage, and technical reporting. Ensure all CBS projects and programs are delivered on time, within scope, within budget, and in accordance with any/all delineated key performance indicators, as applicable and appropriate. Monitor and evaluate the effectiveness, efficiency, and quality of all CBS projects, programs, and activities on an ongoing basis. Candidate/Diplomate/Stakeholder Experience: Consider, design, and propose scalable and sustainable solutions to any operational issues, gaps, limitations, or concerns that can enhance the candidate/diplomate/stakeholder experience. Foster and facilitate strong relationships with external vendors and stakeholder organizations as required. Quality Management: Develop, implement, and periodically evaluate CBS quality measures to ensure the integrity, validity, and reliability of all certification processes. Conduct regular audits and assessments to identify areas for improvement. Lead continuous improvement initiatives to enhance program quality and candidate, diplomate, and stakeholder satisfaction. Teamwork: Provide training and development opportunities for CBS team members in quality, program, and project management. Foster a collaborative and positive work environment. Data Management, Analytics, and Reporting: Prepare and present regular reports on operational performance and key metrics. Utilize data insights to inform strategic decision-making. MINIMUM QUALIFICATIONS OR EXPERIENCE: Education: A bachelor's degree in Health Care Administration, Business Administration, or a related field, or ability to demonstrate equivalent related experience is required. Experience: Minimum of 3 - 5 years of experience in operations management, preferably in health care, certification, professional member associations, or physician board certification settings. SPECIAL SKILLS/EQUIPMENT The ideal candidate demonstrates: Strong organizational and critical thinking skills Excellent communication and people skills Proficiency in data analytics/visualization and project management software software such as MS Power BI, Tableau, MS Project, Monday.com Ability to work independently and as part of a team Knowledge/familiarity of professional member associations (particularly those in health care, and/or physician board certifications) 3rd-party certification accreditation standards is a plus. PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT PHYSICAL Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds. MENTAL Work is performed in a dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders. ENVIRONMENT Work is performed in an office environment or other approved location. This is an exempt full-time position. Hybrid work model requiring Tuesday and Wednesday in office located in downtown Chicago, IL Salary Range: $73,000.00 - $78,000.00 Annually We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $73k-78k yearly 4d ago
  • Director, Customer Experience

    Alma International 4.4company rating

    Remote

    Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Director, Customer Experience As Alma's Director, Customer Experience, you'll lead our team through our next stage of growth, as we scale and evolve into a best-in-class service for our network of providers and their clients. Leading our frontline teams, you will equip and empower them to deliver customer-centric support at every touchpoint and elevate their insights cross-functionally-across Product, Design, and Marketing-to drive continuous improvement of our products and services. A successful candidate should have extensive experience leading high-quality support teams at scale, demonstrated ability to design and operationalize teams for organizational effectiveness, and be extremely customer-focused. What you'll do: Define, own, and drive strong CX team performance and quality standards-including productivity, reliability, and customer satisfaction- while managing operational efficiency and costs Design, build, and execute on an organizational strategy that drives operational efficiency, team performance, business outcomes, and high-quality customer experiences at scale Define our talent management strategy, partnering with our Learning & Development team, to define and maintain competency frameworks, career paths, and succession plans Partner with Workforce Management to ensure staffing models, schedules, and capacity plans support service levels and business priorities Partner with key stakeholders to staff across channels and equip the team to resolve a variety of complex issue types while navigating ambiguous external dependencies Influence across the business, elevating the team's insights through clear data stories and customer-centric narratives, partnering cross-functionally to improve our product and services Lead customer retention and engagement strategies-designing proactive support programs, escalation protocols, and high-touch interventions that drive LTV and reduce churn Who you are: You have 8-12+ years in customer support and 5-7+ years of people leadership, with experience scaling operations and driving organizational transformation across a multi-layer team. Demonstrated ability to develop managers of managers, leading teams effectively, and cultivating intentional customer-centric team cultures. Demonstrated experience in diagnosing organizational capabilities, addressing gaps, and leading organizational redesigns to improve business performance. Thrive in a scaling, fast-paced, ambiguous environment, and have demonstrated success in transformational leadership by bringing your team along during periods of rapid change and complexity. A data-driven customer-centric mindset- you advocate for customers through data, know your way around basic to intermediate SQL queries, and can translate CX data into clear insights, decisions, and performance actions for leaders and teams. You have cultural humility, can build relationships across differences, and have excellent interpersonal communication skills. Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $150,000 - $180,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
    $150k-180k yearly Auto-Apply 7d ago
  • Program Management Director

    AARP 4.7company rating

    Washington, DC jobs

    AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. The Program Management Director will contribute to advancing AARP's mission and delivering social impact by leading the development, execution, and implementation of a new AARP program that provides trusted and vetted product and service recommendation guides for 50+ consumers. The Director will lead a cross-functional team to deliver measurable outcomes, achieve program goals, and provide value for 50+ consumers. The Director will be the primary relationship manager for key strategic partners and ensure alignment across partnership activities and AARP's organizational objectives. The Director will collaborate with senior leadership to develop strategic plans to ensure continued program growth and profitability. Responsibilities * Establishes and applies measurement and adjustment framework to monitor progress against the goals outlined in the strategic plan. Orchestrates monthly and quarterly updates to assess progress towards goals. Identifies gaps, risks, and potential opportunities. Designs and executes adjustments and/or risk mitigation strategies, as needed. * Guides and orchestrates the development of an integrated plan comprised of objectives, goals, and strategies. * Manages collaboration with others to ensure understanding and alignment of strategies and evaluates new initiatives, as agreed upon. * Owns and applies prioritization frameworks that inform resources (people, time, and money) allocation across teams for business-as-usual requests, as well as new opportunities. * Oversees execution of strategic and high-level testing roadmaps across teams and facilitates sharing of learnings through in-person meetings and use of collaboration tools. Coordinates with internal and external sources to identify and communicate key market developments and assesses impact and implications to goals and strategies. Performs strategic planning and directs and coordinates development, maintenance, and planning of program systems. Provides strategic and innovative direction related to industry and technology trends and streamlines organizational processes. Qualifications * Bachelor's degree in Business, Marketing, Communications, Public Policy, or a related field. * 7+ years of experience in partnership management, business development, or strategic alliances. * 3+ years in digital marketing with strong understanding of strategy and execution. * Proven success managing and scaling complex, multi-stakeholder programs, with measurable outcomes. * Strong project management skills and ability to handle multiple initiatives simultaneously. * Excellent communication skills, including presenting to senior executives. * Experience working cross-functionally in matrixed or mission-driven organizations. * Analytical skills with performance measurement expertise; proficiency in Microsoft Office and project tools; PMP certification preferred. AARP will not sponsor an employment visa for this position at this time. Additional Requirements * Regular and reliable job attendance * Effective verbal and written communication skills * Exhibit respect and understanding of others to maintain professional relationships * Independent judgement in evaluation options to make sound decisions * In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
    $140k-172k yearly est. Auto-Apply 15d ago
  • Senior Director, Data Strategy and Program Management

    National Audubon Society 4.1company rating

    Washington, DC jobs

    About Audubon The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet's health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, bipartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With 800 staff and over 1.9 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at *************** and on Facebook, Twitter and Instagram @audubonsociety. Position Summary: In pursuit of Audubon's conservation mission, the Data & Technology team partners with programmatic and business teams across the organization to develop and deploy enterprise data systems and data-driven practices at the scale needed to achieve our ambitious goals. The Senior Director, Data Strategy and Program Management will play a key role in maturing the data and technology program at Audubon, collaborating with other data and technology leaders and cross-functional teams to design and implement enterprise data strategies, processes and strategic data products to align and strengthen how data assets and resources are utilized and managed across the organization. This role will partner with and support programmatic and business teams to identify and advance operational and strategic goals and build data maturity to enable efficient and effective data operations and strategically deploy data resources to enable robust, data-driven approaches to advancing Audubon's mission and impact toward hemispheric level bird conservation. A successful candidate will have comfort and familiarity with a broad range of technical subject matter, as well as strengths in project management, change management, and communication among technical and non-technical stakeholders. The role requires excellence in relationship and people management, technical leadership to drive the design and implementation of a robust and maintainable data program including project and product management and planning processes, and vision for how to advance data maturity at Audubon across operational and programmatic needs including leveraging emerging data sources and technologies to bring efficiencies and drive greater impact toward Audubon's mission and goals. This role does not directly manage day-to-day analytics delivery or data pipeline engineering; instead, it ensures those functions are aligned to an enterprise strategy, governed for long-term impact, and are properly leveraged for delivery of enterprise-level data products. This position reports to the Vice President of Data and Technology within the Audubon Technology team. This is a hybrid position based in Audubon's New York City or Washington, DC offices. We will also consider remote candidates within the United States. Only applications submitted with a cover letter will be considered. Examples of initiatives that the position will support are: * Track and report the scale and depth of Audubon's hemispheric conservation efforts; share results and insights to support internal program management and external storytelling about our work and impact. * Modernization of Audubon's data and digital science products, such as the Christmas Bird Count, that engage with tens of thousands of supporters, bird lovers, and activists across the hemisphere. * Collaborate with teams across Audubon to identify and act on opportunities to improve the quality, integrity and utility of our data and tools, and to collect, utilize and manage programmatic and operational data in new, innovative, and robust ways to achieve our ambitious goals. Compensation: Salary range based on geo-differentials: * $165,000 - $186,000 / year = National * $186,000 - $209,000 / year = Alaska, CA (not San Francisco), Connecticut, D.C., Chicago, Oyster Bay, NY * $207,000 - $233,000 / year = NYC (not Oyster Bay), San Francisco, Seattle Additional Job Description Essential Functions * Define and lead Audubon's data strategy and program management approach, in alignment with Audubon's Strategic Plan and organizational priorities. Develop and maintain data strategy and maturity roadmaps, capacity planning tools and standard operating procedures, ensuring alignment with organizational needs and priorities and technology best practices. * Act as the product owner of key strategic data products, working in collaboration with colleagues from across the Audubon data teams to ensure selection of appropriate technological approaches and tools and overseeing the product lifecycle in order to deliver high quality and efficient solutions to user-driven requirements and strategic priorities. Lead end-to-end technical program and product lifecycles on complex multi-year, multi-stakeholder initiatives. * Advance organizational effectiveness through designing and implementing processes to enable strong and proactive management of data team resources, including work planning, project management and product management, balancing development and support requirements across Audubon's data ecosystem and user communities including programmatic and business teams. * Lead Audubon's data governance efforts, ensuring that Audubon's data practices adhere to security, privacy, and compliance standards, including data governance policies, regulatory requirements, and industry best practices; Implement and maintain safeguards to protect sensitive information, mitigate risks, and support a culture of data security awareness across the organization. * Support and collaborate with business data analysts and users across stakeholder teams toward broader adoption and continuous improvement of data tools and products to advance team level and organizational data maturity * Supervise and support data strategy team staff, providing mentorship, performance management, and professional development opportunities. * Proactively manage and facilitate strong, collaborative partnerships among technical teams and non-technical stakeholders across the Audubon network, as well as external partners, vendors and professional networks in the conservation and social impact space. * Manage contractors and vendors including software and professional services providers; participate in budget planning and tracking; collaborate with administrative staff and IT department to administer data analysis, analytics engineering, business intelligence and reporting tools and applications. * Prepare and deliver written and oral reports, visualizations, and presentations to executives, technical and non-technical staff, and external audiences. * Represent Audubon in professional forums, conferences, and external engagements to elevate the organization's profile and thought leadership. * Foster a culture of innovation, collaboration, and inclusion within the data team and across the organization. * Maintain and foster culture of safety. * Other job-related duties as assigned. Qualifications and Experience: * Master's degree in Data Analytics/Data Science, Engineering, Computer Science, Information Technology, or similar discipline. 10+ years of directly relevant work experience and 3+ years of leadership experience developing and managing data programs and strategies. An equivalent combination of education and experience will be considered. * Proven success as a data and technology leader. Strong detail-oriented execution skills, including direct experience as an individual contributor and experience leading teams to move projects from conception to completion. Demonstrated ability to manage teams of technical practitioners in a workplace environment is required. * Success in leading/sponsoring large data strategy, governance, and programmatic maturity initiatives in matrixed organizations. Experience transforming how data delivers business value and impact value in large, federated non-profit, government, or other environmental or social impact organization strongly preferred. * Experience in designing and deploying strategic data products or systems including knowledge management systems, impact measurement and management systems, decision support, or similar applications in conservation or other environmental or social issue spaces strongly preferred. * Demonstrated experience applying technical coordination and project management best practices using tools such as Asana and Jira required. PMP or other relevant certification strongly preferred. * Demonstrated experience working directly with data and product engineering teams and possessing a strong grasp of technical concepts such as system architecture, cloud technologies (e.g., AWS, Azure, GCP), ETL processes including use of data integrations and data services, and DevOps best practices. * Demonstrated experience utilizing modern data infrastructure tools such as cloud data warehouses (Snowflake, BigQuery, etc), data integration and orchestration tools (Fivetran, Airflow, dbt, etc), business intelligence tools (PowerBI, Sigma, etc), CRM systems (Salesforce, Everyaction, etc), and other enterprise data tools (such as Airtable) strongly preferred. * Coding ability in SQL, Python, R, and/or other programming languages for data analytics, data science and/or data engineering preferred. * Experience with geographic information systems (GIS), spatial data applications and data visualization preferred. * Experience in impact design, impact measurement, and evaluation methodologies and best practices in conservation or other related environmental or social impact sector preferred. * Experience with marketing and engagement technologies and approaches, including omnichannel marketing platforms, social media analytics tools, web analytics solutions, customer data platforms, voter files and other person level data acquisition and targeting tools, policy and advocacy tracking tools, or similar preferred. * Demonstrated ability to communicate technical information to non-technical audiences. * Excellent collaboration skills, with the ability to understand and apply product needs and requirements from a diverse set of organizational stakeholders, and to communicate effectively with non-technical collaborators. * The ability to manage and maintain healthy vendor relationships, and the ability to seek and evaluate new high-quality vendors to supplement internal staff on a project-by-project basis. * Clear track record of success taking product ideas from concept to design to execution and linking objectives and outcomes to strategic goals. * Demonstrated experience preparing effective written materials, presentations, and other documentation and communication materials for internal and external audiences required. * Curiosity to stay on the cusp of software and product trends in non-profits and the greater tech industry. * Commitment to Audubon's organizational values of care, collaboration, change, integrity, impact, and innovation. * Experience fostering inclusive and collaborative work environments is valued. National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies. Building Trust: Take actions that give others confidence in your intentions and see you as a truthful and reliable person who follows through on promises and commitments. Coaching: Guide and develop individuals within the organization, nurturing their professional growth and enhancing performance for the future. Decision Making: Make decisions based on comparative data and input from various sources, incorporating diverse viewpoints and insights for a holistic understanding. Leading and Facilitating Change: Be effective in guiding, managing, and supporting organizational or systemic transformations, including considering diverse needs and perspectives. Strategic Leadership: Demonstrate creative problem-solving skills and articulate strategic vision to help team members and the organization achieve long-term goals. EEO Statement We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates. Accessibility Statement The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $207k-233k yearly Auto-Apply 42d ago
  • VP Operations - Environmental Services

    Spur One Inc. 4.0company rating

    Cresson, TX jobs

    Job DescriptionSalary: TBD Job title VP Environmental Operations Haz Waste/Environmental Cleanup Reports to VP Operations Environmental The VP Operatons - Environmental Operations is responsible for the direction and oversight of the Environmental Services Business overseeing multiple locations and meeting the profitable growth criteria established by Company Owners for a quickly growing, dynamic business. The VP Operations will lead and grow the operations team to drive the success of the business, improve processes, employee retention & customer satisfaction. Meet profitable growth requirements in multiple locations Manage General Managers at multiple locations Ensure all processes are developed or achieved Establish the company direction for expedited growth Evaluate sales and costs to ensure profit margins are met Advanced understanding of financial reports Strategize and Lead new business development opportunities, both national and international in conjunction with Sales/Business Development Develop and Present business plans for expanded growth Preparation of the annual operating budget and capital investments Lead/Develop team that can achieve all established goals Ensure/Develop/Implement successful project and group process Long and Short-Term Planning Maintain personnel as to meet requirements on Multiple shifts Ensure all Contracts are delivered and installed on-time and on-budget Qualifications Bachelors Degree in related field At least 5 years upper-level management experience in Environmental Services, field operations and service Must have experience in Hazardous Waste or Industrial Environmental Services Proficient with MS Office tools Excellent communication, problem-solving and organizational skills Ability to excel in a fast-paced environment Ability to develop effective working relationships with clients, staff and employees Regular working hours are 7 AM to 5 PM. Working conditions Ability to travel to job locations to evaluate performance and meet with customers Physical requirements Direct reports Company Owners
    $128k-205k yearly est. 1d ago
  • Vice President Veterinary & Breeding Operations

    Canine Companions for Independence 4.1company rating

    Santa Rosa, CA jobs

    At Canine Companions, we're dedicated to making a difference in the lives of people with disabilities. As an employee, you'll help provide independence to individuals, while also giving a dog a meaningful job. Our commitment to our mission is reflected in our equally strong dedication to our employees. Our Employee Benefits We believe in offering a comprehensive benefits package to ensure the well-being and growth of our team: Employer-Paid Health Coverage: Medical, dental, and vision benefits for staff Paid Time Off: 14 paid holidays annually, including an Inclusion Holiday, plus 17 paid days off (PTO) during your first year Retirement Savings: Employer-matched 403(b) retirement plan Community Engagement: Additional paid hours to volunteer within your community Employee Assistance & Wellness Programs: Support for both professional and personal well-being Inclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress Employee Testimonial "I love working at a non-profit human services organization that supports people with disabilities- and we get to fulfill our mission through the amazing dogs that we breed, raise and train!" - Senior Management Team Member Qualifications The Vice President Veterinary and Breeding Operations is responsible for overseeing the operational efficiency and logistical execution of the organization's veterinary hospital, breeding program and canine early development program. This role provides strategic oversight and operational leadership to ensure the supply, health and readiness of service dogs through streamlined processes, effective staffing and robust pipeline management, while ensuring compliance with regulatory requirements. Key Responsibilities Operational Leadership: Lead and optimize daily operations across veterinary hospital, breeding and canine early development facilities to ensure efficiency, quality and alignment with organizational goals. Develop and implement protocols for live animal logistics, including safe and compliant shipping, intake and transfers. Manage facility workflows, resource allocation and scheduling to support high-volume service dog breeding and care, while creating forward-looking strategic and operational plans to support growth and readiness. Pipeline & Logistics Management: Oversee the end-to-end pipeline of service dogs from birth through placement into training, ensuring smooth transitions across breeding, canine early development, transportation, veterinary care and training teams. Collaborate with internal departments to forecast needs and manage capacity planning. Staffing & Volunteer Oversight: Supervise director canine early care operations and manager veterinary operations, ensuring appropriate training, performance management and engagement. Develop staffing models and volunteer programs that support operational needs and enhance organizational culture. Coach and develop direct reports to support growth, engagement and successful execution of responsibilities. Veterinary Oversight & Coordination: Provide operational support to veterinary teams to ensure delivery of high-quality care. Coordinate with veterinary leadership to align operational practices with clinical priorities and animal welfare standards. Ensure nationwide compliance with veterinary regulations and implement a veterinary network that optimizes in-house and outsourced care. Organizational Accountability: Serve fellow staff and organizational partners with professionalism and integrity, ensuring actions and communications align with Canine Companions' core values. Qualifications To be successful in this role, candidates should possess the following: Must Have: Deep understanding of regulatory compliance requirements Strong leadership and organizational skills with experience managing teams, complex logistics and staffing models Familiarity with live animal shipping protocols and pipeline management in a veterinary or breeding context Excellent interpersonal, verbal and written communication skills Strong problem-solving abilities Minimum of 5 years' experience in veterinary practice management, healthcare administration, animal care or health system operations, ideally in a breeding or hospital setting Bachelor's degree in animal science, veterinary technology, business administration, a related field, or equivalent combination of education and experience Compensation Salary Range: $145,000-$155,000 annually Inclusion and Diversity Commitment We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. The base salary range above represents the low and high of the range for this position. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records. Accommodation Request If you need accommodations during the interview process, please let us know. We are committed to ensuring all applicants have equal access to the opportunity to succeed.
    $145k-155k yearly 7d ago
  • Operations Director

    Southwest Church 3.6company rating

    Indian Wells, CA jobs

    Full-time Description WHO WE ARE OUR FOCUS Southwest Church is focused on discipling people to become committed followers of Jesus Christ. We desire all members of Southwest to be: PLANTED - The Call to Salvation ROOTED - The Call to Foundation GROWING - The Call to Maturation GOING - The Call to Multiplication OUR VALUES We are FAITHFUL - We love Jesus! Our gospel-centered church will be driven by our gospel- centered team. We will aim for faithfulness to Jesus, Jesus' Word, and Jesus' will above all else. (1 JOHN 4) We are FAMILY - Our families are our first ministry not the church. Our families will love the church and never feel like they have to compete with the church. So we'll honor the Sabbath, honor time away from work to invest in our families, and encourage our people to do the same. (1 TIMOTHY 3) We are FUN - Laughing, enjoyment, and celebration is gonna be normal here. Our calling is a serious one, but it is not one that is without amazing fun! (ECCLESIASTES 8) We are FREE - We are a team on a mission. And you're free to make that mission happen! We let thoroughbreds run. We'll give you the play and make sure you're free to run it. Our team is free to lead. Free to speak. Free to innovate. Free to fail. All for the purpose of achieving the mission God has given us. (GALATIANS 2) We are FORGIVING - Sin is serious and we won't let it remain in the camp. We will constantly forgive one another because we've been forgiven. When conflict happens, we'll address it quickly, respond graciously, and move forward by keeping short accounts with each other. (MATTHEW 18) We are FLEXIBLE - We embrace change! There are no sacred cows here, just a sacred goal to make Jesus famous! We'll be geared to the times but anchored to the rock. (MARK 2) We are FORTHRIGHT - We want to bear much fruit! And because ministry is hard to measure we'll allow iron to sharpen iron to make one another better! So we're gonna be forthright. Because fearless feedback yields fruit! (PROVERBS 27) Requirements SUMMARY The Operations Pastor provides strategic leadership and oversight for the operational ministries of Southwest Church, including HR, Facilities, Finance, IT, and the church's business arms-Preschool, Counseling Center, Thrift Store, and Immigrant Hope. This role ensures that systems, resources, and staff are managed with excellence, integrity, and alignment to the mission and values of Southwest. By leading operations well, the Operations Pastor creates the foundation that allows ministry to flourish. KEY RESPONSIBILITIES As a senior leader at Southwest Church. Your responsibilities include, but are not limited to: Leadership & Oversight Provide vision, leadership, and strategic direction for all operational areas of Southwest Church, including HR, Finance, Facilities, and IT. Lead, mentor, and develop staff and volunteer leaders within the operations department, fostering a culture of collaboration, excellence, and Gospel-centered service. Ensure that operational policies and procedures are effective, compliant, and aligned with church mission and values. Financial Stewardship Oversee annual budgeting processes in partnership with the Executive Pastor and Finance team, ensuring wise stewardship of church resources. Monitor and review cash flow, income, and expenditures, authorizing purchases and contracts within approved budgets. Provide oversight for accurate and confidential financial reporting systems and ensure compliance with legal and regulatory requirements. Facilities & IT Management Ensure facilities are maintained to provide safe, welcoming, and functional spaces for ministry, events, and community use. Oversee IT systems, infrastructure, and data security to support ministry effectiveness and operational efficiency. Provide leadership for capital projects, including forecasting, vendor relationships, and project management. Pastoral Responsibilities Function as a member of the pastoral staff, performing baptisms, weddings, funerals, and other pastoral duties as assigned. Model integrity, accountability, and servant leadership in all aspects of the role. Perform other duties as assigned to support the mission of Southwest. JOB SCOPE The Operations Director leads and directs the church's operational functions to ensure organizational health, financial strength, and effective support of Southwest's ministry and business initiatives. This role oversees the HR, Finance, Facilities, and IT departments, providing policies, processes, and accountability that sustain excellence across all operations. Reporting to the Executive Pastor, the Operations Director collaborates with ministry leaders to align resources with vision, steward finances wisely, and maintain environments that support the mission of Southwest. QUALIFICATIONS Must be aligned with the Mission, Vision, and Leadership model of Southwest Church. A growing and mature relationship with Jesus Christ, with a clear calling to pastoral ministry. Demonstrated leadership experience overseeing multiple operational areas (HR, Finance, Facilities, IT, or business operations). Recommended to have 3-5 years of formal or informal ministerial or pastoral training. Strong financial acumen, with proven ability in budgeting, forecasting, and policy development. Experience leading and scaling teams, with a track record of developing staff and volunteers into reproducing leaders. Knowledge of nonprofit and church operations, including compliance, legal, and regulatory requirements. Excellent communication and interpersonal skills, with the ability to collaborate across ministry and operational teams. Bachelor's degree required; advanced degree in business, leadership, or related field preferred. Physical requirements: must be able to communicate clearly; frequently sit, stand, walk, and stoop; occasionally lift up to 15 lbs. Salary Description $119,284.47
    $119.3k yearly 60d+ ago
  • Vice President, Resident Services & Operations

    Mercy Housing 3.8company rating

    Denver, CO jobs

    At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The VP of Resident Services & Operations plays a key role in coordinating Mercy Housing's work across the Mountain Plains region, under the direction of the President/Senior Vice President. They will lead and support Resident Services Directors, Managers, and the Regional Director of Operations, and partner closely with Property Management to maintain strong relationships. This position is responsible for all financial matters in the region, and works with the Mountain Plains President to build and manage the region's annual budget. The VP also oversees the staffing, structures, and activities of their assigned areas, which can include supervision of external third-party organizations that provide services to Mercy Housing. Qualified candidates will have extensive social services and program management experience, as well as strong budgeting and financial oversight skills. This is a hybrid role based in Denver, CO. Travel required up to 30%. Pay: $135k-150k annually, dependent on experience. Benefits * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays * 403b + match * Early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours) * Paid time off between Christmas and New Year's Holiday * Paid time off to volunteer * Paid Parental Leave and Care Giver Leave * Employer-paid life insurance * Free Employee Assistance Plan * Pet Insurance options Duties * Oversee the development of three-year and annual plans and budgets (operating and capital) for the region; including real estate development, property management, resident initiatives, and resource development. * Monitor actual budget performance and develop monthly and quarterly forecasts. * Responsible for all financial reporting, annual budgeting process, regional contracts and grants. Align cost control efficiencies with Mercy Housing Strategic Plan. * Oversee implementation of core program/service components. * Develop new programs that are congruent with existing models, evidence-based results oriented, and geared for national implementation. * Provide programmatic leadership to support new business areas. * Use program data reported through services databases as a tool for program supervision and improvement. * Provides leadership and oversight to regional and site teams in the formation and implementation of resident programs and services as outlined in the Mercy program model. * Manage local training resources and efforts. Partner with national Resident Service training staff on national training efforts. * Lead and maintain the search and development of networks and partnerships with relevant service providers, community and religious organizations, and business and educational institutions. * Represent the organization at industry meetings, conferences, and public meetings. * Oversee the facilitation of effective working relationships between Real Estate Development, Resident Services, Asset Management, and Property Management staff. * Support the regional governance body (Board of Directors), provide regular meeting reports and staff applicable committees. * Special projects as assigned. Minimum Qualifications * Ten (10) years of experience in supportive housing, affordable housing, human development, and addressing issues influencing poverty. * Ten (10) years of experience working with unhoused, youth, and aging populations across diverse service needs. * Government contract applications and management experience. * Ten (10) years of program and staff management experience. * Demonstrated experience in budgeting, financial reporting, forecasting, and cost-control strategies. Preferred Qualifications * Bachelor's degree in public administration, Social Work, or related field. * Master's degree in public administration, Social Work, or related field. Knowledge and Skills * Demonstrate a high level of verbal, writing, and listening skills. * Proficiency in Microsoft Office (Word, Excel, and Outlook). * Demonstrate knowledge of data collection and analysis. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
    $135k-150k yearly 57d ago
  • Director of Operations

    Indian Pueblo Cultural Center 3.8company rating

    Albuquerque, NM jobs

    The Director of Operations provides leadership and sound strategic direction to ensure the efficient and cost-effective operation of the Indian Pueblo Entrepreneur Complex (IPEC). Under general supervision, acting as a key role, provides consistent leadership to meet established financial and operational benchmarks, coordinating the successful completion of projects, and advancing the Complex in accordance with the established organization strategic plan. Essential Duties & Responsibilities: • Leads and provides strategic direction for the Complex to accomplish budgeted revenue and expense goals, management of operations, and other projects driven by strategic initiatives. • Analyzes cost and resources needs of various innovative plans to determine overall impact and feasibility while making recommendations for obtaining additional resources to support activity. • Provide direction and oversight for the operation of the physical complex to include all current and future facilities. • Monitors the use of, tracks, and ensures all facilities and equipment, ensuring safety measures are followed and preventative maintenance occurs to allow regular and frequent use of equipment when needed, in compliance with applicable laws and regulations. • Act as the main contact for compliance-related questions and communications. • Oversees the recruitment, training, and management of all Complex personnel, who will in turn oversee the day-to-day operations of the Complex, to include office space, commercial kitchen, garden, etc. • Mentor and develop direct reports to promote leadership succession, redundancy, and readiness, and effectively meet essential functions of their positions and related job activities and directives. • Create, plan, and implement programming and curriculum to encourage creative entrepreneurial innovation. Programming and curriculum for entrepreneurs include but are not limited to accounting/bookkeeping, financials, operations, pitch assistance, funding sources, and guidance on market opportunities. • Develops, grows, and sustains multi-stakeholder relationships with community-based organizations to further collaborative initiatives. • Determines IPEC types and levels of services to be provided and standards by which delivery will be evaluated. • Monitors and measures the overall successes of program and program participants, ensuring ROI initiatives/goals are met. • Cultivate relationships with funders related to program objectives and develop and manage programmatic budgets; develop new relationships and assess new partnership opportunities. • Provides timely reports in accordance with funding and organization parameters. • Works with IPEC clients to diagnose specific challenges and provide support and assistance, tools, and connections that meet client needs in terms of content and delivery method. • Identify metrics to quantify IPEC impact in the community to assess effectiveness of programs and interventions. • When needed, assists in the creation of policies, practices and procedures for staff to ensure consistency and adherence to department goals. • Oversees the development and implementation of Food Hub initiatives. • Monitors Food Hub operations, reviewing food chain partnerships, procurement strategies, and customer feedback. • Performs other duties as required. Required Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the experience, education/certification, knowledge, skills and/or ability needed. Reasonable adjustments or substitutions may be made to assist with performing the essential functions. An equivalent combination of training, education and experience may be considered. • Bachelor's degree in business administration or related field required. Master's degree in business administration related field preferred. • A minimum of four years' experience in a business operations and/or economic development role required. • A minimum of four years' experience in community building and relationship management required. • A minimum of one-year experience in an entrepreneurial environment and a minimum of one-year experience in grant writing and/or contract administration required. • Experience in culinary/restaurant and retail management and innovation is highly preferred. • Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation. Native American preference will be given. • Knowledgeable in federal, state, and local entrepreneurial community programs and supporting legislation. • Knowledge of contracting process and associated local, state, federal, and other regulations. • Strong knowledge of financial planning, analysis and budget preparation and grant/proposal writing. • Proven track record of successful management of complex projects. • Strong skills in problem solving, human relations, and time management. • Strong skills in utilizing critical thinking skills and emotional intelligence with the ability to troubleshoot and problem solve. • Skill in utilizing positive customer service approach to meet objectives while supporting the customer. • Ability to demonstrate a high-level of sensitivity to community/cultural issues and concerns. • Ability to communicate efficiently and effectively both verbally and in writing. • Ability to lead a team and manage employee performance while striving to reach goals, control costs all while ensuring policies and procedures are followed and customers' expectations are met. • Ability to prioritize, multi-task, and adapt to changing priorities in a fast-paced environment.
    $56k-91k yearly est. 5d ago
  • Field Operations Director II - Western Region (Graduate and Faculty Ministry)

    Intervarsity USA 4.4company rating

    California jobs

    Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments.This position supports the Supervisor (Regional Ministry Director), mid-level managers (Area Ministry Directors) and Campus Ministry Staff working with graduate students and faculty at universities in the western US. Living within the region is a plus. We are looking for 20 hours of work per week. $1,300/month in financial support is required for this position. We will provide training and coaching in fund-raising. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $21.16 - $28.21 per hour Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
    $21.2-28.2 hourly Auto-Apply 60d+ ago
  • Center Director/Operational Education Administrator

    Sylvan Learning Center 4.1company rating

    Greenwood, IN jobs

    Sylvan Learning - Center Director Join the Sylvan Learning team, where education is everything, learning is personal, great teachers inspire, technology accelerates, and results are achieved. Sylvan Learning is a globally recognized education franchise. Sylvan Learning provides personalized academic tutoring for students from kindergarten through 12th grade to help students get ahead or simply get caught up! SALARY $50,000 -$55,000 BENEFITS Health Insurance Dental Insurance Sylvan Tuition Incentives Up to 100 hours of PTO per year (start date dependent) WE ARE LOOKING FOR SOMEONE WHO: · Has a passion for education and a deep understanding of the importance of academic success. · Thrives in a fast-paced environment and is comfortable wearing many hats. · Is a natural relationship builder and has a passion for making, setting, and achieving goals. · Possesses exceptional communication and interpersonal skills to build strong relationships with parents, students, colleagues, and the local community. · Is committed to continuously improving performance metrics to ensure center and revenue growth as well as students' educational growth. At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact. JOB DESCRIPTION-CENTER DIRECTOR The Center Director keeps the Center running smoothly by managing essential operational activities, such as teacher payroll, customer billing, account maintenance and monitoring, teacher scheduling and labor management. The CD is the friendly face of Sylvan, providing top-notch customer service and ensures all phone calls and walk-ins are answered promptly during business hours. The CD will work closely with the Director of Student Advancement to ensure that our instruction is top-notch. The CD assesses and observes students, followed by meeting with the parents to deliver results and observations along with setting goals and plans for success. The CD meets with parents to discuss enrollment options & opportunities, as well as ongoing support. The CD consistently maintains the KPI system of expectations in sales and operations. SKILLS/REQUIREMENTS Thrives in a fast-paced environment and is comfortable wearing many hats. A natural relationship builder, with parents, students, colleagues and local community. Driven to make, set and achieve goals. Exceptional communication & interpersonal skills. Can define your "win" - we need someone that is hungry, and no, we don't mean for pizza! Multitask like it is going out of style- we do work with kids after all! Have a memory like Rain Man. Know how to control and manage your time-Ferris Bueller should not be your role model. Must love working with people and find kids fun! -Need we say more? Can handle a group text- Communication is key! You're a leader who pulls not pushes. Believes in the power of Radical Honesty . Can embrace the phrase- “it always works out”- because it always works out. Loves to learn and values feedback as an opportunity to grow. Believes education is valuable and important! Know about Simon Sinek--or at least watched his Ted Talk before deciding to apply. Bachelor's degree A passion for education and academic success. Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Paid training Employee discount
    $50k-55k yearly 60d+ ago
  • Vice President of Operations

    Chesapeake Conservancy 3.4company rating

    Annapolis, MD jobs

    Chesapeake Conservancy is a non-profit organization based in Annapolis, Maryland. We are a team of conservation entrepreneurs. As the only watershed-wide organization focused on land conservation, we believe that the Chesapeake is a national treasure that should be accessible for everyone and a place where wildlife can thrive. We use the latest data and technology to enhance the pace and effectiveness of conservation and restoration investments. The Chesapeake Conservancy seeks an experienced Vice President of Operations to lead and strengthen the organization's internal operations enhancing organization efficiency, stability and effectiveness. This senior leader will help to build and nurture a positive culture focused on efficiency and accountability overseeing all aspects of internal operations including human resources, Board and building management, interfacing with Finance, Development and Programmatic Teams. Vice President of Operations Location: Annapolis, Maryland Reports To: Chief Executive Officer Salary Range: $115,000-$125,000 Position Summary The Vice President of Operations provides strategic and hands-on leadership for Chesapeake Conservancy's internal operations, including human resources, Board relations, administrative services, facilities, and organizational effectiveness. Reporting to the CEO and partnering closely with the CFO and senior leadership team, this role ensures that the organization's people, processes, and infrastructure are aligned with mission delivery, financial stewardship, and long-term strategy. Key Responsibilities Lead internal operations and administrative functions ensuring effective and efficient running of the organization, team and office. Oversee and implement core human resources functions including: recruiting, benefits management, compensation, performance management, training and employee assistance. Foster positive staff morale and an inclusive and collaborative environment. Work with supervisors to foster a culture of performance management with clear goals and performance metrics that are aligned with the organization's strategy, financial plan, and business model for each team member, ensuring they have the resources and guidance to meet and exceed targets Serves as a Board liaison and ensures clear communication and scheduling with the Board of Directors including the preparation of Board meeting materials and minutes. Responsible for all matters related to facilities and serves as building manager liaising with building tenants, anticipating and responding to needs and overseeing scheduling and proactive communication. Create and monitor annual budgets for operations and administration ensuring appropriate allocation of resources to support organizational goals. Oversee procurement and contract review in coordination with Development and Programmatic teams to ensure that the organization's interests are protected, that the Procurement Policy is reviewed and revised regularly and followed. Serve as a key member of the senior leadership team, contributing to organizational strategy, governance, and cross-functional collaboration. Proactively support team development through coaching, mentorship, and succession planning initiatives. Qualifications Minimum of 10 years of progressive leadership experience in organizational management including finance and HR functions, ideally within conservation, nonprofit, or mission-driven sectors. Proven leadership experience in organizational management and team leadership, with a track record of compliance, efficiency and collaboration. Deep understanding of HR, and nonprofit finance policies and practices Experience developing a culture of performance management and accountability helping employees and managers to set, meet and exceed individual, department and organization-wide goals. Strong strategic and business acumen, with experience developing and executing budgets and tracking progress and changes throughout the year. Exceptional relationship-building, communication skills and attention to detail, with the ability to engage with and support both staff and Board members Experience leading and developing high-performing teams, fostering collaboration and professional growth Positive mindset and demeanor in an agile and evolving work environment Passion for the Chesapeake Bay, environmental conservation, and advancing the Conservancy's mission. Core Competencies Strategic Leadership; Vision Establishes and articulates a clear long-term vision for organizational operations and administration needs that aligns with mission and strategic priorities. Anticipates emerging opportunities and risks, demonstrating foresight and adaptability. Champions innovation in operations and administrative practices to advance organizational growth. Human Resources and Nonprofit Finance Acumen Applies deep knowledge of human resources, non profit management and finance Excels at clear communication and building trust with colleagues Assesses and takes calculated risks that expand organizational reach and sustainability. Adapts strategies rapidly to changing circumstances and leverages resources for maximum impact. Develops and manages accurate expense forecasts Tracks and communicates return on investment and impact of operation and administrative activities. Relationship Building Builds and sustains trust-based relationships with staff, board members, and tenants Demonstrates diplomacy, cultural competence, and emotional intelligence in all interactions. Possesses a positive and adaptive mindset Team Leadership & Talent Development Inspires and leads diverse teams toward high performance and shared success. Fosters a culture of collaboration, accountability, and innovation. Mentors and develops staff, enhancing individual and team capabilities. Communication & Influence Communicates persuasively and effectively across diverse audiences. Communicates professionally with staff, Board and tenants Mission & Values Alignment Embodies passion for land conservation, environmental stewardship, and community impact. Demonstrates commitment to equity, inclusivity, and sustainability in all strategies and partnerships. Acts with integrity and accountability
    $115k-125k yearly 4d ago
  • Center Director/ Educational Operations Administrator

    Sylvan Learning Center 4.1company rating

    Mishawaka, IN jobs

    Urgent Opportunity: Center Director / Educational Operations Administrator Do you love working with kids of all ages? Do you thrive in a high paced environment? Are you highly detail oriented? Is building relationships and interacting with new people something that makes you come alive? In this high performing, fast paced environment, you're meeting new faces and tackling new challenges everyday. No day and no solution looks the same at Sylvan-and you've got to love that to be Director of Operations If this is you, Sylvan Learning is the perfect place for you! At Sylvan Learning, we are dedicated to building academic confidence and igniting intellectual curiosity in our students. As a Director of Operations, you will play a crucial role in providing personalized academic tutoring for students from Pre-K through 12th grade. Join us and enjoy a competitive salary of $53,000 - $56,000 along with fantastic benefits! BENEFITS Health Insurance Dental Insurance Sylvan Tuition Incentives Up to 100 hours of PTO (start date dependent) Who We Are Looking For An analytical thinker who thrives on consistent processes A motivated individual committed to improving performance metrics A talented multitasker who excels in a fast-paced environment A natural relationship builder who enjoys setting and achieving goals Exceptional communication skills to connect with parents, students, and the community At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact. ESSENTIAL JOB FUNCTIONS: Maintain KPI expectations in sales and operations Keep the business running like a well-oiled machine by managing essential operational activities, such as teacher payroll, customer billing, account maintenance and monitoring, teacher scheduling, and labor management Monitor scheduling of students, teachers, and director teams Be a champion for student safety and well-being by ensuring that our center adheres to all policies and safety standards. Assess and observe students, discuss results and observations with parents, and set goals that accompany a plan for success Work closely with the Center Director of New Family Engagement and the Director of Student Advancement to ensure excellent instruction is delivered Build strong relationships with teachers and other key players in education SKILLS/REQUIREMENTS Can define your "win" - we need someone that is hungry, and no, we don't mean for pizza! Multitask like it is going out of style- we do work with kids after all! Have a memory like Rain Man Know how to control and manage your time-Ferris Bueller should not be your role model Must love working with people and find kids fun! - Need we say more? Can handle a group text- Communication is key! Believes in the power of Radical Honesty Can embrace the phrase- “it always works out” Believes education is valuable and important! Know about Simon Sinek--or at least watched his Ted Talk before deciding to apply Hold a bachelor's degree. If you are ready to take on this rewarding role and make an impact, apply now to join our passionate team at Sylvan Learning ! Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount Paid training
    $53k-56k yearly 60d+ ago

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