Technical Support Specialist jobs at RAND - 528 jobs

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job Description ***Please Note: Applicants must be legally authorized to work in the United States. Aspira is unable to sponsor or take over sponsorship of employment visas, now or in the future.*** The Company Who We Are: For more than 40 years, Aspira has been the market-leading provider of hardware, software, and services that help public agencies protect natural outdoor recreation resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. Aspira is transforming its technology and service model to give agencies more capacity and insight-streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. The Role What We Do: Within Client Support, the Technical Support team specializes in guiding clients through installations, configurations, upgrades, and the resolution of any issues with their hardware and software products. We collaborate closely with internal teams and third-party vendors to deliver seamless support using clear, simplified communication. Together, we ensure the reliable and efficient operation of our clients' point-of-sale systems while maintaining strong relationships and meeting service-level commitments. Who You Are: You are a problem-solver with people skills! You're a talented technical support professional with experience supporting hardware, software, and network products (such as PCs, tablets, printers, scanners, card swipes, cash drawers, switches, routers, modems, etc). You know how to balance your service-oriented nature with adherence to established SLAs. What You Do: In this role, you'll support our external clients (B2B) with any inbound technical support needs via phone, email, chat, and ticketing systems. You're the ultimate expert in our hardware-as-a-service products (both off the shelf and custom) and drive the analysis and troubleshooting of hardware, network, and software issues on behalf of our clients. You contribute to high client satisfaction scores by partnering closely with them all the way through resolution. Qualifications Certifications: IT certification(s) such as CompTIA (A+, Network+), Microsoft Role-Based Certification are preferred but not required Degree in IT, Computer Science, or a related technology field is preferred but not required Experience: 2+ years of experience providing virtual technical support to external customers experiencing hardware issues. 2+ years of experience providing virtual technical support to external customers experiencing software issues. 2+ years of experience with small office networks Proven track record of consistently meeting or exceeding expectations RE: Service Level Agreements (SLAs) Skills: Excellent interpersonal skills, with both internal and external parties Strong virtual troubleshooting skills Superior customer service and case management/issue management skills Tools: Ticketing: Jira, ServiceNow, vendor portals Communication: Slack, Amazon Connect Knowledge Base: Confluence Endpoint Management: ManageEngine, TeamViewer MS Office: Microsoft Word, Excel, Outlook Additional Information Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc: Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager Virtual Interview: Technical Screen w/ Hiring Manager Team Interview: A handful of virtual Interviews with the team Final Round/Executive Interview

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Reports to: Director of Technology Systems & Operations Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team! We are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC's Technology Team. The ideal candidate will be responsible for providing technical support to our employees, and users, troubleshooting hardware and software issues. Reporting to the Director of Technology Systems and Operations, the IT Help Desk Support Specialist will support AMC Employees and Volunteers, desktop and laptop computers, onboarding and offboarding, Microsoft Entra and M365, and other software applications. This role requires strong problem-solving abilities, excellent communication skills, and a passion for customer support excellence. This position is hybrid - Massachusetts or New Hampshire. Occasional travel to AMC's other locations in Maine, New Hampshire New York, Massachusetts, and elsewhere may be required. Occasional weekend and after-hours work is required. WHAT YOU'LL BE DOING AT AMC Provide first-level technical support to internal staff via phone, email, and in-person. Onboard new employees. Setup user accounts, new laptops, role-based permissions, instructions, and training. Employee offboarding. Disable accounts, email forwards, collect returned AMC assets. Entra user accounts and security, Windows, M365 application support (Outlook, Teams, SharePoint), In-Tune, Defender Identify and resolve technical issues related to operating systems, applications, and system access. Support user printing needs. Xerox, HP, Brother. In-Tune experience deploying new laptops, updating inventory, redeploying, and retiring old laptops. Strong experience supporting remote employees. Participate in IT projects and system upgrades. Collaborate with the IT team to improve and innovate IT services and support. Implement and maintain cybersecurity measures to protect company data and systems. Offer guidance and training to end-users on software applications and IT procedures. Create and maintain documentation for IT support processes and user guides. Other duties, as assigned. Qualifications WHAT AMC IS LOOKING FOR BS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience. Proven IT Help Desk and customer support experience. Ability to communicate technical information to non-technical personnel. Ability to install, configure, and maintain personal computers, networks, and related hardware and software. Strong knowledge of Microsoft Entra and M365 product deployment and support. Experience with IT service management tools (e.g., Zendesk, Jira - JSM). Excellent problem-solving and multitasking skills. Strong communication and interpersonal skills. Ability to work independently and as a part of a team. Ability to learn and support new systems and applications. Passion for AMC's mission. Energized by collaborating across the organization. WHAT AMC CAN OFFER YOU Salary range: $57,528 - $77,622 We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Health Plan: Generous employer contributions with optional vision and dental. Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability. Career Progression: The potential to have annual compensation reviews commensurate with performance and effort. Retirement: Mandatory 403(b) with 4% matching employer contributions and a vesting schedule. Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays. Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 10 Free nights at AMC locations Educational Assistance Prodeals discounts on equipment & gear and more! HOW TO APPLY AT AMC Please include a resume and cover letter. No phone calls or agencies please. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.

ABOUT THE CENTER FOR HEALTH INFORMATION SHARING AND INNOVATION (CHISI) The Center for Health Information Sharing and Innovation (CHISI) supports the meaningful sharing of data to address social drivers of health, center community power, and promote systems change. We plan, incubate, and implement data-driven, multi-sector policy and program initiatives that improve public health, healthcare, and social sector systems. A signature CHISI project funded by the Cook County Bureau of Economic Development, IPHI serves as the backbone organization for the community-centered Chicago Regionwide Community Information Exchange (CIE). A Community Information Exchange, or CIE, is a network of health and social service organizations and agencies that develop shared governance to support the health-related social needs of community members who face multiple, often related, challenges (e.g., food insecurity, unstable housing, and access to health care). JOB SUMMARY: The Training & Education Coordinator + Help Desk Support plays a key role in equipping CIE partners with the knowledge, tools, and guidance needed to effectively engage in data sharing and coordinated care. This position supports the design, delivery, and continuous improvement of partner learning experiences, ensuring high-quality onboarding and system adoption across diverse sectors. In addition to supporting training and education, this role shares responsibility for providing Help Desk support alongside the Data Steward and Community Partnerships Coordinator-serving as a first point of contact for partner inquiries, troubleshooting, and ticket resolution. The ideal candidate combines organizational strength, attention to detail, and a collaborative spirit with a strong interest in public health and adult learning. This position is full-time, exempt, and reports to the [title/role]. IPHI's standard work week is 37.5 hours. The IPHI operates in a dynamic funding environment, and the availability of specific program funding may evolve over time. While the position you are applying for is currently supported by existing funding, future changes in funding sources could impact the associated program. IPHI is committed to supporting our staff and will work to transition employees into other programs within the organization should program funding shift. We value transparency and open communication and will keep employees informed of any significant funding developments that may affect their positions. To apply: Click the Apply Button above. Complete applications must include a resume, cover letter, and completion of an online questionnaire. Only complete applications will be reviewed. The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled. DUTIES AND RESPONSIBILITIES: General Collaborate with team members and partners by contributing to planning, research, and admin activities for assigned projects Support facilitations, conduct basic analyses, and contribute to the development of reports to inform program decisions and progress Support development and maintenance of e-learning content; upload and manage materials within the learning management system (LMS) Maintain shared folders, version control, and documentation for all training and educational resources Manage task lists and progress tracking in project management platforms such as Asana or Trello Help Desk Support Serve as one of three primary contacts for the CIE Help Desk, responding to partner inquiries in a timely and courteous manner Triage tickets, track responses, and escalate issues to the appropriate internal or technical team members when necessary Document questions, issues, and resolutions to support continuous learning and improvement in system usability Contribute to weekly or biweekly Help Desk huddles to identify patterns, share updates, and ensure alignment on partner support needs Assist in creating and updating Help Desk knowledge base articles, FAQs, and support documentation Provide light troubleshooting support for partners related to login, data entry, training platform access, or other common system issues Public Health Knowledge & Skill Application Assists in the preparation of program reports and presentations, effectively summarizing findings and recommendations Meeting Planning & Facilitation Assist with scheduling internal and cross-functional team meetings related to training, education, and partner onboarding Coordinate logistics and materials for live and virtual training sessions, including slide decks, registration, Zoom links, participant access, and follow-up communication Track agendas, notes, next steps, and follow-up actions to ensure accountability across the training workstream Support meeting outcomes by proactively preparing materials, organizing resources and following up to ensure items are completed Communication & Writing Communicate clearly and professionally with partners and team members about training opportunities, logistics, and follow-up actions Support partner preparation by providing materials, agendas, and guidance prior to CIE sessions Collaborate across internal teams to align messaging and ensure consistency in training and communication materials External Relationships Represent the training team and the CIE project with professionalism and respect during partner interactions Grant, Resource, & Finance Development Conducts research on grant opportunities and background research to inform proposals, drafts proposal components Prepares materials for contract and grant submission (e.g., formatting, assembling, organizing within platforms) Other duties as assigned.

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Who You Are: You are someone who people can rely on, and you are always there when they need a helping hand. You embrace new technology and seek unique challenges every day. You're also a “people person” and enjoy making coworkers feel comfortable around technology. You are looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team. People often comment how you are personable, calm under pressure, and a real problem solver. You know in your heart it is time to find an opportunity to be part of something larger; more impactful. If this sounds like you, please allow us to introduce ourselves. Who We Are: Habitat for Humanity of Metro Denver (Habitat Metro Denver) is part of a global, nonprofit housing organization that seeks to bring people together to build homes, communities, and hope. Habitat for Humanity was founded on the conviction that everyone needs an affordable, healthy, and stable place to live in dignity and safety, and that affordable housing should be a matter of conscience and action for all. To achieve our vision of a world where everyone has a decent place to live, Habitat Metro Denver builds, renovates and sells homes in partnership with low- and moderate-income families. Habitat Metro Denver is also an advocate for policies that create and preserve affordable housing. We work in neighborhoods across five counties in Metro Denver to not only build, renovate and sell new homes, but also to do critical home repairs to help families stay in their homes longer. Since being founded in 1979, Habitat Metro Denver has served more than 2,500 households and is one of the top ten producers in the Habitat U.S. network nationwide. How We Succeed Together: Habitat Metro Denver's Cultural Blueprint highlights the specific behaviors and mindsets that support our core values and guide day-to-day decisions, behaviors, and interactions of every person within our organization. Solid Foundations - Our mission is at the heart of everything we do. We are passionate about our work, our teams, and our relationships. Innovative Design - We are curious. We embrace change. We take risks and initiative to address a complex social issue - housing. We exemplify grit and determination in our relentless pursuit to ensure everyone has a safe and affordable place to call home. Open Doors - We welcome everyone. We aspire to be an inclusive organization that celebrates one humanity - where equity, diversity and inclusion are at the core of every facet of our work. Clear Windows - We approach everyone with kindness, clarity, and transparency. We champion authenticity, illuminate our strengths, and hold ourselves and others accountable. Supportive Structures - We have each other's backs. We collaborate. Becoming better at what we do takes all of us. By building homes and life-changing careers, we make a transformational difference in our lives and the lives of others. GENERAL DESCRIPTION The Help Desk Support Technician is an entry level position providing customer service and support for desktop and SaaS platforms, networking devices, software applications and communication systems. Responsibilities include requirements gathering, configuration, installation, upgrades and day-to-day support. The team member in this position must be able to adapt to changes in work environment and schedule with a positive attitude. They are able to handle several tasks at one time and maintain poise under stressful situations. The Help Desk Support Technician seeks to ensure that the employees and volunteers of Habitat Metro Denver have reliable technology systems and applications, and support them in their day-to-day use of those systems. This team member must show a familiarity and expertise in current technologies, cloud-based applications, collaboration tools and information sharing applications. The organization currently has systems in five locations across the metro area, and this position will require travel between those locations often. The following reflects the organization's definition of essential functions for the job but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. CORE RESPONSIBILITIES: Customer Support Serve as the first point of contact for employees and volunteers seeking assistance with technical issues via phone, email or in person. Provide positive customer service to end users by actively troubleshooting, responding timely, and providing accurate resolutions to hardware and software issues across all Habitat Metro Denver business systems, including but not limited to; Office 365, Teams, Shopify, Acumatica, Encompass, Raiser's Edge, Windows, printers, workstations, and networking equipment. Provide ongoing support during software rollouts and migrations. Document all support requests and resolutions in the Help Desk ticketing system. Gather feedback from users to improve training effectiveness and system usability. System Maintenance Maintain Habitat Metro Denver's systems and software as well as cell phone, printer, and network copier/scanners. Install new software releases and system upgrades, evaluate and install patches, and resolve software and hardware related problems. Communicate system changes and updates clearly to all end-users in a clear and understandable format. Maintain inventory of IT equipment and ensure proper asset tracking. Place and track hardware and software orders, ensure that they arrive in a timely manner to meet the needs of the organization and team members. Resolve order/delivery issues and supplier disagreements in a timely manner. Onboarding & Training Conduct onboarding sessions for new employees on hardware, software tools, and platforms. Provide one-on-one or group training for hardware and software usage. Ensure all required software and hardware is ready for new employees on Day One. Collect and document all software and hardware received on employees' last day. Other Responsibilities Support the Facilities Manager with the operation and maintenance of Habitat facilities as needed; triage staff maintenance requests, set up and rearrange offices, and coordinate vendor maintenance visits. Other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values. WORK ENVIRONMENT & CONDITIONS, PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB In-person / in-office work model with most work done indoors in a shared office environment or meeting setting. Ability to talk on the phone and work at a computer for extended periods of time. Ability to adequately traverse a retail store; lifting /carrying up to 50 pounds when necessary; plus, bending, twisting, reaching or other similar activities as required. The ability to type. This position will provide support to administrative offices, retail stores and a production warehouse. Ability to travel to different work sites to provide on-site systems and technology support is required at locations and times when public transportation is unavailable. Valid driver's license and ability to be insured under the company's insurance policy is prerequisite; driving is required. A Motor Vehicle Report (MVR) will be run for insurance purposes. The Starting Pay Range for this position is $21.70 - $24.30/hour. New hires are typically brought into the organization between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role. The full range for this position is $21.70 - $26.90/hour. Benefits available include medical, dental and vision insurance options; 401k with employer match; Paid time off for vacation, sick, holidays, floating holidays; and parental leave; short and long-term disability; Healthy Families and Workplaces Act (HFWA) Leave; Paid Parental Leave (PFML); and paid time to volunteer. At Habitat for Humanity of Metro Denver, we value diversity and strive to ensure that our practices and policies are equitable and inclusive. We do not tolerate harassment or discrimination of any kind. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), sex, sexual orientation (including transgender status and gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, race, national origin (including ancestry), disability, creed, religion, genetic information, HIV status, military or veteran status, or any other status protected by federal, state, or local laws. Habitat Metro Denver is dedicated to the fulfillment of this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, dismissal, and all other terms, conditions, and privileges of employment. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Familiarity with current technologies, and the ongoing desire to learn new technology quickly. Demonstrated ability to be a team player and willingness to lend a hand with any project. Strong communications skills to interact with all levels of the organization. Ability to represent oneself and the organization to vendors, partners and volunteers in a professional and respectful manner. Ability to work under pressure and meet deadlines. Ability to independently seek solutions, but also work well in a team-based environment. Able to comfortably speak and present in front of a large group in person and virtually. Ability to organize, prioritize and budget time to meet commitment. EXPERIENCE Proficiency in Microsoft products and operating systems. Computer Science training or related field; or equivalent work experience is required. Training or experience in one or more of the following areas: Desktop hardware and software support; application accommodation; network design, installation and support; server hardware and software support. Training or experience in one or more of the following areas: Office 365; Microsoft Windows desktop; Microsoft Azure Active Directory; switched Ethernet topologies; Network technologies such as firewalls and VPNs; network routing and TCP/IP.

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.

Technology Support Specialist - Help Desk & Training Department: Information Technology Reports to: IT Help Desk Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Provides technical support to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times. Duties and Responsibilities * Provides excellent support for workstations including troubleshooting problems, upgrades, software and hardware maintenance and security. Assists in supporting firewalls, routers, hubs and telecommunication equipment at all locations. Assists with IT help-desk to support end users. * Assists in the maintenance of network performance by performing network monitoring and analysis including troubleshooting of network problems. Reports escalating problems to IT Help Desk Manager. * Provides support to users at all Goodwill Keystone Area locations. Diagnoses issues and provides step-by-step instructions to end users to resolve issues. Assists with maintaining a help-desk system and works with IT Help Desk Manager to identify trends and works to establish long-term solutions along with identifying needed training areas. Works with IT Help Desk Manager on connectivity issues and system outages. * Assists with preparing computer equipment for deployment to store locations. Assists with testing equipment prior to openings and goes on-site if needed to ensure computer system operations and resolves issues with functionality. * Travels regularly to Goodwill Keystone Area sites to complete both site audits for compliance requirements and training events for Goodwill Keystone Area employees. * Assists in continually updating the IT System Manuals and Training Manuals to ensure that information is current. Communicates changes in a timely manner. Creates additional "Tips" emails for users. * Provides technical computer training to new users as well as providing re-training as required or necessary. Identifies and establishes training needs with supervisor and proactively initiates participation in appropriate training opportunities. * Technology Support Specialist - Help Desk & Training - continued * Maintains the IT system user identification database and updates on a scheduled basis to ensure terminations and new hires are updated in the system. Ensures the security of the system. Assists end-users with user ID issues. * Works with Loss Prevention to setup new computers for IP based camera systems. Supports the Loss Prevention team in troubleshooting computers for IP based camera systems. * Assists with daily monitoring for compliance with HIPAA, PCI and Hi-Tech compliance. * Conducts user surveys to ensure ongoing and excellent customer service to all users. * Identifies and establishes IT training needs with supervisor and proactively initiates participation in appropriate training opportunities. Maintains personal/professional networks, reads professional publications and participates in educational opportunities to maintain level of knowledge. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the IT Help Desk Manager.

Technology Support Specialist - Help Desk & Training Department: Information Technology Reports to: IT Help Desk Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Provides technical support to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times. Duties and Responsibilities Provides excellent support for workstations including troubleshooting problems, upgrades, software and hardware maintenance and security. Assists in supporting firewalls, routers, hubs and telecommunication equipment at all locations. Assists with IT help-desk to support end users. Assists in the maintenance of network performance by performing network monitoring and analysis including troubleshooting of network problems. Reports escalating problems to IT Help Desk Manager. Provides support to users at all Goodwill Keystone Area locations. Diagnoses issues and provides step-by-step instructions to end users to resolve issues. Assists with maintaining a help-desk system and works with IT Help Desk Manager to identify trends and works to establish long-term solutions along with identifying needed training areas. Works with IT Help Desk Manager on connectivity issues and system outages. Assists with preparing computer equipment for deployment to store locations. Assists with testing equipment prior to openings and goes on-site if needed to ensure computer system operations and resolves issues with functionality. Travels regularly to Goodwill Keystone Area sites to complete both site audits for compliance requirements and training events for Goodwill Keystone Area employees. Assists in continually updating the IT System Manuals and Training Manuals to ensure that information is current. Communicates changes in a timely manner. Creates additional “Tips” emails for users. Provides technical computer training to new users as well as providing re-training as required or necessary. Identifies and establishes training needs with supervisor and proactively initiates participation in appropriate training opportunities. Technology Support Specialist - Help Desk & Training - continued Maintains the IT system user identification database and updates on a scheduled basis to ensure terminations and new hires are updated in the system. Ensures the security of the system. Assists end-users with user ID issues. Works with Loss Prevention to setup new computers for IP based camera systems. Supports the Loss Prevention team in troubleshooting computers for IP based camera systems. Assists with daily monitoring for compliance with HIPAA, PCI and Hi-Tech compliance. Conducts user surveys to ensure ongoing and excellent customer service to all users. Identifies and establishes IT training needs with supervisor and proactively initiates participation in appropriate training opportunities. Maintains personal/professional networks, reads professional publications and participates in educational opportunities to maintain level of knowledge. Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. Communicates progress, problems, and concerns to the IT Help Desk Manager. Qualifications Education and Experience Bachelor's Degree in Networks/Communications/Computer Information Systems (preferred) or relevant field; or Associates Degree in Networks/Communications/Computer Information Systems (preferred) with two (2) years' experience in the relevant field; or HSD/GED and four (4) years' relevant experience which enables the individual to meet the standards and expectations of the position. Prior experience with end user computer training including hands-on preferred. Prior experience with IP based camera systems a plus. Prior experience troubleshooting and providing hardware and desktop support to end-users. Skills/Abilities/Qualifications Must demonstrate excellent knowledge of networking. Must demonstrate excellent working knowledge of computer hardware and software applications. Must demonstrate above average interpersonal skills and ability to work across the organization and levels of employees. Must possess excellent verbal and written communication skills. Prior experience troubleshooting and providing hardware and desktop support to end-users. Must be detail oriented and have the ability to multitask. Must be able to work flexible day/evening weekend hours and be on-call as needed. Must possess a valid driver's license and reliable vehicle or reliable transportation. Ability to travel Goodwill Keystone Area territory. Must have a cell phone. Physical Requirements Must demonstrate excellent knowledge of networking. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC. Our Approach and Values: * We celebrate people's strengths and acknowledge the impact of trauma on people's lives. * We embrace diversity, welcome all voices, and treat everyone with respect and compassion. * We lead and advocate for changes to make systems more equitable. * We strive for excellence and value integrity in all that we do. What You'll Do * Responds to requests for technical assistance in person or via phone or email as quickly as possible, at least within 1 business day. * Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention . * Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner. * Immediately manages IT issues related to termination of staff, including removing access when notified by HR. * Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption. * Provides proactive maintenance on workstations as directed. * Performs hardware and software installations as needed or refers to IT service contractor. * Travels to Community of Hope sites as needed to support users or assist on IT projects. Requirements Must-Haves * Bachelor's degree in computer science or information technology or equivalent experience. * 1-2 years' experience in IT support. * Excellent troubleshooting techniques. * Excellent analytical and creative problem solving skills. * Superior customer service skills * Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines. * Effective verbal and written communication skills. * Ability to travel to other sites. * Ability to work evenings and weekends as needed. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits: * 8 x Washington Post 150 Top Workplaces winner * 8-hour workdays with paid lunch * 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis. * Annual performance-based raises, up to 5% of your annual pay. * Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding. * Medical, dental, vision, life & disability insurance + 403(b) retirement. * Leadership development, internal promotions and career growth opportunities. * A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided: * 50,000+ medical visits * 6,300+ dental visits * 17,000+ emotional wellness visits * 1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer. Salary Description $26.44 - $29.80 per hour

Full-time Description Information Technology Support Specialist Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC. Our Approach and Values: We celebrate people's strengths and acknowledge the impact of trauma on people's lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do. What You'll Do Responds to requests for technical assistance in person or via phone or email as quickly as possible, at least within 1 business day. Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention . Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner. Immediately manages IT issues related to termination of staff, including removing access when notified by HR. Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption. Provides proactive maintenance on workstations as directed. Performs hardware and software installations as needed or refers to IT service contractor. Travels to Community of Hope sites as needed to support users or assist on IT projects. Requirements Must-Haves Bachelor's degree in computer science or information technology or equivalent experience. 1-2 years' experience in IT support. Excellent troubleshooting techniques. Excellent analytical and creative problem solving skills. Superior customer service skills Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines. Effective verbal and written communication skills. Ability to travel to other sites. Ability to work evenings and weekends as needed. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits: 8 x Washington Post 150 Top Workplaces winner 8-hour workdays with paid lunch 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis. Annual performance-based raises, up to 5% of your annual pay. Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding. Medical, dental, vision, life & disability insurance + 403(b) retirement. Leadership development, internal promotions and career growth opportunities. A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided: 50,000+ medical visits 6,300+ dental visits 17,000+ emotional wellness visits 1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer. Salary Description $26.44 - $29.80 per hour

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Description & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options. Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days. The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements A High School Diploma or the equivalent is required. At least one (1) year experience in an advocacy, crisis or shelter support position is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Bilingualism is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs. Friday & Saturday 11:00 PM - 7:00 AM (16 Hours/week) $16.82 per hour