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The Vice President of Sales Operations is responsible for designing, scaling, and operating a high-performance revenue operations engine that enables predictable growth, improved retention, and disciplined execution across the go-to-market organization. Reporting directly to the CRO, this leader will oversee Sales Operations, Retention Operations, and Sales Enablement, managing a team of approximately 20 professionals. The role is highly analytical and execution-oriented, with a mandate to improve data integrity, reporting accuracy, sales productivity, rep ramp time, and operational automation within Salesforce and the broader revenue tech stack. This position requires a proven operator who has successfully built and run sales operations in a PE-backed, metrics-driven SaaS or DaaS business, and who is comfortable partnering closely with Sales Leadership, Finance, Marketing, Product, and IT. Key Responsibilities Revenue & Sales Operations Leadership * Own the end-to-end sales operations function, supporting new-business, expansion, and retention motions * Partner with the CRO to translate revenue strategy into operational plans, targets, and execution frameworks * Establish scalable operating rhythms for pipeline reviews, forecast calls, QBRs, and board-level reporting * Ensure alignment across Sales, Customer Success, Marketing, and Finance on definitions, metrics, and data sources Salesforce & Revenue Systems Excellence * Own Salesforce (SFDC) as the single source of truth for revenue data * Lead initiatives to: * Improve CPQ fidelity across products * Improve dashboard quality, usability, and executive visibility * Standardize and simplify sales reporting across roles and segments * Eliminate duplicate data and redundant objects * Increase data accuracy, hygiene, and field compliance * Drive system automation to reduce manual rep effort and administrative burden * Partner with IT and external vendors on roadmap, integrations, and system enhancements Sales Metrics, Reporting & Analytics * Define and maintain a clear, consistent sales metrics framework, including: * Pipeline coverage and conversion rates * Win rates, ASP, sales cycle length * Quota attainment and productivity * Retention, churn, and expansion metrics * Deliver high-confidence forecasting with clear visibility into risks and gaps * Produce executive-ready reporting for CRO, CEO, and Board of Directors * Continuously improve insight quality to support faster, better decision-making Sales Enablement & Rep Productivity * Own global sales enablement strategy, with a strong focus on: * Reducing time to productivity for new reps * Standardizing onboarding, training, and certification programs * Ensuring consistent execution of messaging, ICP, and sales methodology * Partner with Sales Leadership to operationalize playbooks, tools, and best practices * Measure enablement effectiveness using performance and ramp metrics Retention Operations * Lead Retention Operations to support renewal and expansion motions * Implement operational rigor around: * Renewal forecasting * Contract and pricing workflows * Churn and retention analytics * Ensure tight coordination between Sales, Customer Success, and Finance Team Leadership & Organizational Scale * Lead, develop, and retain a high-performing team of ~20 across: * Sales Operations * Retention Operations * Sales Enablement * Build clear roles, accountability, and career paths * Instill a culture of operational excellence, data discipline, and continuous improvement Qualifications & Experience Required Experience * 10+ years of progressive experience in Sales Operations / Revenue Operations * Prior experience as a VP or senior leader managing multi-function ops teams * Strong background in SaaS or Data-as-a-Service business models * Demonstrated success in private-equity-backed, metrics-driven environments * Deep expertise with Salesforce (SFDC), including dashboards, reporting, automation, and data architecture * Proven ability to scale operations in support of growth targets and sales team expansion Preferred Experience * Experience supporting both new-business and retention motions * Familiarity with common sales methodologies (e.g., MEDDICC, Challenger, SPIN) * Experience working with global or distributed sales teams * Exposure to board-level reporting and investor scrutiny Key Attributes * Highly analytical and data-driven; comfortable operating in ambiguity * Strong executive presence with the ability to influence senior leaders * Process-oriented, but pragmatic-focused on outcomes, not bureaucracy * Comfortable balancing speed, rigor, and scalability * Natural partner to CROs and Sales Leaders; trusted operator, not a gatekeeper Success Metrics (First 12 Months) * Improved forecast accuracy and pipeline visibility * Measurable reduction in rep ramp time * Increased data accuracy and SFDC adoption * Reduced manual effort through automation * Clear, consistent sales and retention reporting used by leadership and the board * High engagement and retention within the Sales Ops organization Above all, the individual must be a fast-paced problem solver who is committed to excellence and integrity. Energy and enthusiasm are essential. This position is ideally suited to an individual who enjoys complex problem solving, loves a challenge, and is committed to continuous improvement. Company Background Fusable provides data, insights and complementary digital marketing services to the construction, trucking, agriculture, and insurance & financial services industries. Fusable's proprietary data and analytics, delivered via a recurring subscription model, drives customer decision-making throughout the equipment workflow in its served markets. Sample use cases include sales & marketing strategy, asset valuation, asset operations & cost management, insurance risk selection & loss control, and data-driven digital marketing. Key investment highlights include: * Clear market leader with significant barriers to entry in a large, growing TAM * Mission-critical, quantifiable value proposition with a cyclical demand drivers * Diverse, stable revenue base with blue-chip, long-tenured customers Key Fusable Facts * 350+ employees * Headquarters: Charlotte, NC with offices in AL, and NJ (note: C-team operates remotely) For more information, please visit: ******************** Fusable participates in the E-Verify program. View the Participant & Right to Work Poster in English | Español ***************************************************************** Equal Opportunity Employer