HRM Enterprises, Inc. is a local, family-owned company established in 1939. With businesses ranging from the largest independent hardware store in the country to a Tripadvisor top-rated restaurant and a dynamic Marketplace, HRM Enterprises has become a popular destination for customers from near and far. With 700 dedicated employees, we focus on exceeding customers' expectations and creating a supportive work environment with Sundays off, no late evenings, great benefits, and fun perks like company picnics and Christmas banquets. Our commitment to internal and external development helps team members grow professionally and find opportunities within the company.
Role Description
This is a full-time hybrid role for a Performance Marketing Manager - Paid Advertising located in Hartville, OH with some work-from-home flexibility. The Performance Marketing Manager will be responsible for managing, executing and optimizing digital marketing campaigns, conducting data analysis, identifying key performance indicators, and developing strategies to improve marketing performance. Additionally, the role involves working closely with cross-functional teams to ensure alignment with business goals and objectives.
Qualifications
Digital marketing skills including managing and optimizing campaigns in Google Ads, Meta, Amazon Ads and other paid channels
Proficiency in data analysis and identifying key performance indicators
Experience in developing and implementing marketing strategies
Excellent communication and collaboration skills
Ability to work independently and in a team environment
Bachelor's degree in Marketing, Business, or a related field
Associate Principal, Patient Experience Consulting page is loaded## Associate Principal, Patient Experience Consultinglocations: Remote, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: R25\_0000000855**Company Description**PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.**Our Mission:**We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.**Our Values:**To put Human Experience at the heart of organizations so every person can be seen and understood.* **Energize the customer relationship:** Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.* **Success starts with me:** Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.* **Commit to learning:** Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.* **Dare to innovate:** We challenge the status quo with creativity and innovation as our true north.* **Better together:** We check our egos at the door. We work together, so we win together.At Press Ganey, we partner with health systems and health plans to address their most pressing challenges. Our Strategic Consulting team combines deep healthcare expertise with advanced technology to deliver customized, data-driven solutions that improve performance and elevate the human experience-across nursing, safety, patient experience (PX), and employee experience (EX).Our **Patient Experience (PX) consultants** understand how culture, processes, and service behaviors shape the care experience. We bring leading best practices and rich insights to help organizations build and implement first-class PX strategies that drive meaningful change.### **About the Role**As an **Associate Principal**, you'll lead integrated consulting engagements, drive new business development, and serve as a trusted advisor to client executives. You'll guide strategy, manage complex projects, and expand Press Ganey's footprint within client organizations-all while mentoring team members and contributing to thought leadership across the healthcare industry.### **Key Responsibilities*** Lead strategic consulting engagements with a focus on patient experience transformation* Influence and advise client C-suite leaders, facilitating resolutions and driving innovation* Develop and execute engagement strategies, ensuring alignment with client goals and expectations* Manage multiple priorities and fast-paced deliverables across client projects* Oversee development of client-facing reports, presentations, and recommendations* Connect and align Press Ganey products and methodologies across service lines* Expand relationships within client organizations and identify opportunities for future work* Mentor and delegate to team members, fostering growth and collaboration* Lead scope development and pricing for new engagements* Present at industry events and contribute to external content development### **What You Bring*** **Experience**: 10+ years in healthcare, with direct oversight of patient experience initiatives; consulting experience preferred* **Education**: Bachelor's degree required; Master's degree preferred* **Skills**: + Strong conceptual, quantitative, and qualitative analytical abilities + Advanced proficiency in Microsoft Office (especially PowerPoint and Excel) + Exceptional communication, facilitation, and presentation skills + Proven ability to influence executive stakeholders and drive strategic outcomes + Deep understanding of healthcare industry trends and market dynamics This role can be **remote (work from home)** in the U.S. or based in our **Chicago, Boston or South Bend hubs**. For those in-office, we follow a hybrid model-Tuesdays through Thursdays in-office, with flexibility to work from home on other days and adjusted when traveling.* Be part of a mission-driven team transforming healthcare* Work remotely with flexible travel (up to 75%)* Lead high-impact projects with top-tier health systems and plans* Grow your career in a collaborative, innovative environment* Make a measurable difference in the lives of patients and caregivers Apply now and help us reimagine the human experience in healthcare-one strategy at a time.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.**Additional Information for US based jobs:**Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.The expected base salary for this position ranges from $145,000 - $230,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.Our privacy
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$145k-230k yearly 5d ago
Head of Consumer Marketing, Link: Growth & Brand
Stripe 4.5
Chicago, IL jobs
A leading financial infrastructure platform is seeking a Head of Consumer Marketing to drive the strategy for their first consumer product, Link. This role involves leading a team to develop multi-channel marketing campaigns and managing the associated budget. Candidates should have extensive experience in tech marketing, ideally with B2C focus, and strong leadership skills. The position offers flexibility with remote work options. Salary range is $224,000 - $336,000, complemented by benefits including equity and health coverage.
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$224k-336k yearly 1d ago
Graphic Designer (Hybrid)
Cella Inc. 3.7
Bolingbrook, IL jobs
Location: Bolingbrook, IllinoisJob Type: ContractCompensation Range: $35 - 40 per hour We're looking for a Graphic Designer to support in-store and print creative, delivering cohesive, elevated design solutions at scale. This role sits within the In-Store & Print team and partners closely with designers, production designers, writers, photographers, stylists, and cross-functional partners including Merchandising, Integrated Marketing, and Member Marketing.The ideal candidate brings retail experience, strong visual judgment, and the ability to translate complex information into clear, impactful design. This role requires both conceptual thinking and hands-on execution-balancing creativity with speed, precision, and consistency across multiple touchpoints.This is a great opportunity for a designer who enjoys working in a fast-paced, highly collaborative environment and wants to see their work come to life in physical retail spaces.Responsibilities:
Design and execute creative for in-store and print channels, ensuring brand consistency across all assets.
Apply brand identity and design systems across signage, displays, campaigns, and communications.
Create large-scale retail design solutions that deliver clarity, hierarchy, and visual impact.
Translate complex information into clean, well-organized layouts with refined typography.
Partner closely with Studio, Creative Ops, and the broader Creative Design team to ensure cohesive execution.
Provide clear creative direction to Studio partners for each page or store asset.
Build press-ready files quickly and accurately, maintaining high standards under tight timelines.
Manage multiple workstreams and shifting priorities while delivering high-quality design.
Collaborate effectively with creative and business partners across the organization.
Adapt to evolving business needs while supporting overall brand objectives.
Qualifications:
Bachelor's degree in Graphic Design or related field, or equivalent professional experience.
2-5 years of professional graphic design experience (retail and/or beauty strongly preferred).
Strong portfolio demonstrating photo art direction, typography, layout, and brand design.
Experience designing for in-store and print environments.
Intermediate proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator).
Excellent attention to detail with a strong eye for design and consistency.
Strong written and verbal communication skills.
Ability to think strategically and creatively while executing efficiently.
Highly organized, self-motivated, and comfortable managing multiple projects independently.
Passion for retail, beauty, and creating meaningful guest experiences.
JOBID: 012026-121151#LI-CELLA#LI-CN1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
$35-40 hourly 2d ago
Client Service Associate
Business Talent Group 4.0
Chicago, IL jobs
Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com
Job Description:
Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com.
Kindly be aware that we are currently conducting interviews for individuals with anticipated start dates in the summer of 2024. At this time, there are no immediate openings available.
Role & Responsibilities:
As our national Client Service (CS) team expands, we invite recent graduates or early professionals (with 0-2 years of experience) to become integral members of our team. We are seeking candidates who are inherently curious about business, self-motivated, and demonstrate an interest in talent vetting/sourcing and client service, thriving in a fast-paced environment.
As a CS Associate, you will contribute to a team dedicated to delivering on-demand solutions and addressing client needs on a project-by-project basis. Collaborating both independently and with your team, you will play a crucial role in sourcing and assessing senior talent and cultivating relationships with industry experts and top-tier consultants to meet our clients' requirements.
Your journey with us includes training and professional development opportunities, fostering your growth within the role. Our hybrid work model offers a flexible blend of in-office and remote work from your home office environment. Take the first step toward an exciting career with us as we shape the future of our Client Service team.
Opportunities in Client Service at BTG:
Commercial Collaboration: Join a blended Client Development and Management (CDM) and Client Service commercial team, collaborating across functions with members of the account team to deliver talent for client needs
End-to-End Talent Success: Support the fulfillment of client opportunities, from talent identification to vetting, proposal drafting, contracting and preparing talent for project success; thereby ensuring a positive end-to-end talent and client experience
Cross-Functional Collaboration: Partner with internal teams (sales, finance, legal) to facilitate the fulfillment of client opportunities
Relationship Building: Cultivate positive relationships with consultants and clients, gaining exposure to various industries and forming connections with high-end consulting talent
Career Growth: Gain exposure to the consulting world and seize opportunities for career growth, increased responsibility, exposure to complex client challenges and opportunities for industry specialization
Preferred Qualifications:
Attributes: Self-starter, high intellectual curiosity, professional communication skills, attention to detail, organized, team player. Confidence and maturity interacting with senior executives and talent across various corporations/industries
Flexibility: Adaptability to a fast-paced environment, proven time management, and ability to manage multiple projects with competing deadlines
Education: BA/BS degree (required) from a leading university with a minimum 3.0 GPA; business-oriented internship experience preferred
Skills: Proficient in Microsoft Office Suite; experience with Salesforce a plus
Compensation:
Competitive Salary: Base salary of $64,500
Bonus Opportunities: Incentive-based bonuses
Comprehensive Benefits: medical, dental, vision, flexible spending account, 401K savings plan with company match, flexible time off (FTO), commuter and parking benefits, and paid disability and parental leave
Join us on the forefront of talent innovation and business solutions. Apply today to embark on a rewarding career with Business Talent Group.
Pay Range Guidelines for this Position:
The salary range for this position is $64,500 USD to $64,500 USD. Compensation is based on several factors including but not limited to education, work experience and skills. In addition to your salary, BTG offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location based compensation structure; there may be a different range for candidates in other locations.
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
BTG is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.
$64.5k yearly Auto-Apply 23d ago
Sr. Field Applications Specialist (REMOTE)
Cleveland Diagnostics 3.8
Cleveland, OH jobs
Sr. Field Applications Specialist (REMOTE) Position Title Sr. Field Applications Specialist Reports To Chief Operating Officer Job Overview The Senior Field Applications Specialist will play a critical role in leading the successful technical implementation of Cleveland Diagnostics' IsoPSA IVD assay at customer laboratories. This senior-level role will serve as the technical lead during pre- and post-sale engagement, develop and refine implementation protocols, and provide best-in-class training and support across our expanding customer base. As the first hire in this function, this individual will be instrumental in developing foundational processes, documentation, and training modules for future application specialists. This position requires substantial travel (up to 80%) and close collaboration with CDx customers, as well as third-party diagnostic manufacturers (e.g., Roche), to troubleshoot and resolve implementation challenges.
Essential Responsibilities and Duties
Design and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reporting
Lead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teams
Schedule and execute IsoPSA implementations, serving as the primary technical lead on-site
Develop training materials and programs for customer staff and internal team members
Provide post-implementation technical support, including issue resolution and system optimization
Partner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvement
Build internal documentation and resources to support the scaling of the applications team
Represent CDx at customer meetings, industry events, and product evaluations as needed
Document and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce)
As team grows, may be responsible for managing other Application Specialists
Other duties as assigned
Qualifications
Bachelor's degree in chemical, biological, or clinical laboratory science required
7+ years of clinical lab or field applications experience, ideally in molecular diagnostics or IVD
MT(ASCP), MLS(ASCP), or equivalent certification strongly preferred
Proven experience leading technical implementation projects in regulated laboratory settings
Exceptional customer-facing skills with a strong ability to manage sensitive conversations and complex troubleshooting in high-stakes environments
Demonstrated ability to build technical programs from the ground up and support cross-functional teams
Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements
Excellent aptitude for troubleshooting laboratory equipment
Ability to travel extensively (up to 80%) including overnight stays and out-of-state visits
Highly proficient in LIS/LIMS systems, EMRs, Salesforce, and standard productivity software
Work Environment / Physical Requirements
Position requires extensive employee travel; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit
Work will be varied between laboratory and office environments; ability to operate a computer and multitask across many software and telephonic communication channels several hours a day
Primary activities are performed in the laboratory. Some activities are performed at a desk and include use of standard office equipment (computer, phone, photocopier, filing cabinets, etc.)
Ability to frequently walk, stand, sit, kneel, climb stairs, and ability to lift up to 50# intermittently
Requires use of personal protective equipment (PPE) when working laboratories
Requires Hepatitis B vaccination or appropriate waiver (working with blood-based samples)
------------------ Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes:
100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
100% Employer-paid Dental & Vision for entire family
No cost for employee coverage for Group Term Life, Short & Long Term Disability
4% retirement contribution Employer match
Incentive Performance Plan & Stock Option Program & Commission (Sales Account Execs)
Paid Family Leave Program
Generous PTO plan & holiday program
Flexible work schedule & lucrative employee referral program
Salary range may vary by work state/geographical region/territory
Easy to get to office location with newly built-out office space
Free coffee, snacks and other goodies all day long
Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.
$66k-96k yearly est. 60d+ ago
Medical Biller
Workit Health 4.4
Holland, OH jobs
Description Location: Albany, NY (hybrid) or Holland, OH (hybrid) Compensation: $22.50 per hour Schedule: 8:00AM-4:30PM MST M-W onsite, Th-F remote Why Workit:Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We're excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.Job Summary: Workit Health is seeking a full-time Medical Biller to work rejections and denials as they come in and escalate any denial or rejection trends as they are identified. Candidate ideally has experience billing for addiction medicine and/or outpatient medication-assisted treatment OR experience in billing for telemedicine services. Experience in both is a plus but is not required. Experience with calling health insurance plans a must. Excellent customer service skills. Candidates will demonstrate patient and empathetic communication to our members, be able to work accounts promptly and be open to workflow changes. Workit Health is a fast-paced, fluid environment where changes are frequent and employee input is highly valued.Core Responsibilities:
Have a working knowledge of medical software, insurance websites, and EHR
Ability to identify and solve claims processing issues
Contact third-party insurance payers for resolution of claims
Generate appeals or reprocess claims as necessary for problem resolution
Communicate effectively with patients, physicians, management, employees, and third-party representatives
Adhere to professional standards, company policies and procedures, federal, state, and local requirements, and HIPAA standards
Ability to manage a high volume of claims and meet productivity levels
Qualifications:
2-3 years previous Medical Billing experience
Payment Posting is a plus but not required
Must be able to work independently and rely on personal knowledge/experience for problem-solving.
Must have experience with MS Word and Google Sheets
Must be detail-oriented and have excellent organizational and time management skills
Candidates must excel at providing a high level of customer service and be able to work in a team environment
Requires strong analytical skills and attention to detail, including writing and verbal communication skills and a professional positive attitude
Preferred - Coding/Billing certification from AAPC, Practice Management Institute or AHIMA (CPC, CMC preferred) with current maintenance of continuing education/membership.
Benefits & Rewards:
5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
11 paid holidays
Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
Company contributions to dependent premiums at higher than market rates (65%)
12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
401k + 4% discretionary matching
Healthcare & dependent care Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee assistance program, complete with financial coaching and counseling sessions
Professional development allowance for healthcare providers
Opportunities for professional development and growth within the company
Fully remote roles company-wide
Vibrant, employee-driven cultural initiatives including multiple ERG groups
Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations
As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.#LI-RM1
$22.5 hourly Auto-Apply 60d+ ago
Senior Federal AI Product Manager (RAG Platform) Remote
Medium 4.0
Chicago, IL jobs
A technology firm is seeking a Product Manager to support the development of an AI application. This role involves managing the product roadmap, collaborating with cross-functional teams, and leading Agile ceremonies. Candidates should have over 4 years of experience in product management, especially in AI and ML sectors. The position offers a competitive salary of $160,000 - $180,000 and comprehensive benefits including remote work options.
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$160k-180k yearly 1d ago
Technical Account Manager
Gong.Io Inc. 4.3
Chicago, IL jobs
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************
Gong's Technical Account Managers are pivotal in driving customer value by providing advanced technical and strategic guidance to ensure customers maximize the value of Gong's platform. TAMs connect high-level business goals to the sophisticated solutions within Gong, offering expertise and insights that drive impactful results. Collaborating with enterprise, strategic, and at-risk customers, they work cross-functionally with CSMs, Account Executives, and other internal teams to accelerate return on investment.
RESPONSIBILITIES
* Manage a portfolio of Enterprise customers, ensuring they receive exceptional value from Gong's solutions.
* Serve as a strategic technical advisor, helping customers plan and manage the technical aspects of key initiatives and integrations, such as rolling out initiatives or CRM enhancements.
* Provide proactive guidance on best practices, potential risks, and solution design to ensure successful execution and long-term scalability.
* Offer advanced technical and strategic consultation on Gong products to deliver superior customer outcomes.
* Establish strong, influential relationships with customer stakeholders and internal teams.
* Proactively identify opportunities to enhance the ROI for assigned customers through tailored solutions and strategic initiatives.
* Demonstrate and articulate the value of Gong's platform, helping customers to leverage its capabilities fully.
* Maintain oversight of customer-filed support tickets, collaborating closely with Technical Support Engineers and R&D to ensure timely investigation, prioritization, and resolution of product issues.
* Identify product limitations, advocate for workarounds or long-term solutions, and manage the lifecycle of feature requests in partnership with internal teams.
* Guide customers through the technical aspects of adopting new features, with tailored recommendations based on their unique business needs and use cases.
* Provide high-level guidance and troubleshooting for third-party integrations and assist with post-implementation CRM configuration and issue resolution.
* Serve as a powerful internal advocate for customer needs, working closely with product and engineering teams to influence product direction and improvements.
* Travel occasionally to visit customers on-site.
QUALIFICATIONS
* A minimum of 2.5 years of experience in technical account management or a similar customer-facing technical role within a SaaS organization.
* Functional understanding of API integrations, database concepts, and software configurations;
* Proven track record of managing multiple concurrent technical projects and customer engagements.
* Excellent communication and presentation skills for conveying complex technical information to nontechnical stakeholders and senior executives.
* Experience working cross-functionally with Product, Engineering, and go-to-market teams (Sales and Customer Success).
* Proven ability to project manage and strategize complex customer relationships and demonstrate technical guidance to accomplish business outcomes.
PERKS & BENEFITS
* We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
* Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
* Mental Health benefits with covered therapy and coaching.
* 401(k) program to help you invest in your future.
* Education & learning stipend for personal growth and development.
* Flexible vacation time to promote a healthy work-life blend.
* Paid parental leave to support you and your family.
* Company-wide recharge days each quarter.
* Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $95,000 - $135,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit ********************************************************** for more details.
$95k-135k yearly Auto-Apply 39d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Oak Brook, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 12d ago
Revenue Operations Director
Gong.Io 4.3
Chicago, IL jobs
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
As the Revenue Operations Director focused on Territory Strategy, you'll play a critical role in driving go-to-market efficiency and sales productivity by designing and managing scalable territory models. You'll partner cross-functionally with Sales, Marketing, and Strategy teams to align coverage with market opportunity, optimize segmentation, and ensure equitable, high-potential sales territories across global regions.
RESPONSIBILITIES
Lead the design, deployment, and ongoing optimization of global territory models across Sales segments.
Analyze historical performance, market potential, and account data to inform segmentation and coverage plans.
Partner with Sales leadership, Strategy, and Finance to align territories with business goals and headcount plans.
Drive territory balancing efforts to ensure fairness and performance opportunity across reps and regions.
Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations.
Maintain accurate territory mapping in CRM systems (e.g., Salesforce), ensuring data integrity and change management.
Monitor coverage effectiveness, identifying and resolving gaps proactively.
Enable Sales and RevOps teams with territory dashboards, reports, and insights.
Lead special projects such as market expansion, vertical alignment, or rep capacity modeling.
QUALIFICATIONS
You are within commuting distance of one of our listed hub locations and can be in-office 2x per week
5-8+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function.
Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies.
Strong analytical skills with experience in Excel, SQL, and BI tools (e.g., Tableau, Looker).
Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus.
Excellent cross-functional collaboration and stakeholder management skills.
Comfortable navigating ambiguity in a fast-paced, high-growth environment.
PERKS & BENEFITS
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $153,000 - $227,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit ********************************************************** for more details.
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$153k-227k yearly Auto-Apply 60d+ ago
Business Development Associate (Intern to Hire)
Insightsoftware 3.9
Warrenville, IL jobs
insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com.
Job Description
We're looking for a highly motivated Business Development Associate interested in kick-starting their career in software sales! As a BDA, you will learn the necessary skills and tools to become successful in the business world. From prospecting to data cleaning and reporting, you will understand the day-to-day aspects of working at an industry-leading technology company. This is a fully remote position and will report to the Manager of Business Development.
Research and generate leads for sales team.
Update CRM with accurate data.
Find new business through job boards.
Assist marketing in growing campaigns.
Achievements/ Goals
Comprehensive one-week onboarding program
Qualifications
Previous successful sales experience OR a strong desire to begin a sales career
A disciplined approach to daily activity planning, setting goals, and achieving results
The desire to meet and exceed measurable performance goals
Excellent written and verbal communication skills
Excitement about a fast-paced, challenging environment with a culture of winning
How will you get it done?
Discipline and Perseverance - Focus and commitment to solving issues through to completion
Drive & Grit - Operate in a fast-paced environment with a focus and determination to achieve high-quality results
Team Orientation - Perform well both independently and as part of a team
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
Learn more about our high-energy, high-performance global team. Work With Us »
insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)
Background checks are required for employment with insightsoftware, where permitted by country, state/province.
At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
$33k-44k yearly est. 60d+ ago
Product Designer
Quantifind 4.3
Chicago, IL jobs
Who You Are You are a product designer with a strong foundation in UI/UX and a passion for turning complex ideas into clean, intuitive product experiences. You have experience designing digital interfaces - ideally for enterprise or data-heavy applications - and you enjoy collaborating with product managers, engineers, and other designers to bring features to life.
You thrive in Figma and care about visual clarity, hierarchy, and consistency. You have experience designing and building UI with components of a design system. You have opinions about typography, layout, and interaction patterns, but you're just as motivated by iterative problem-solving as you are by craft. You enjoy participating in design critiques, asking thoughtful questions, and using real customer feedback to inform and refine your work.
You are organized, curious, and comfortable working in a fast-paced environment where products evolve quickly. You're looking for an opportunity where you'll have ownership of real product surfaces, contribute to a growing design system, and learn from experienced teammates. Most importantly, you care about building software that helps real people do their jobs better - and take pride in designing experiences that feel clear, efficient, and purposeful.
Who We Are
Quantifind is the Risk Intelligence Company. We help some of the world's biggest banks identify money laundering and fraud. Quantifind also works with government agencies, using the same platform, to uncover criminal networks and support national security. Quantifind delivers results through an AI-driven software-as-a-service (SaaS) solution with consumer-grade user experiences.
Quantifind's Graphyte platform uncovers signals of risk across disparate and unstructured text sources using artificial intelligence and natural language processing techniques. In financial crimes risk management, Quantifind's solution uniquely combines internal financial institution data with public data to assess risk in the context of Know Your Customer (KYC), Customer Due Diligence (CDD), Fraud Risk Management, and Anti-Money Laundering (AML) processes. Today these compliance processes are burdened by ever-increasing regulatory responsibilities and an expectation of frictionless transactions. Quantifind's solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously. Demand for this solution is fueling our rapid growth.
To help you succeed, we provide a supportive environment that fosters collaboration between teams and team members, where learning and professional growth are considered a key part of your success, and of ours. We offer a flexible work environment with a family-friendly work-life balance.
What a Great Candidate Looks Like
* Bachelor's degree or higher in a related design discipline
* Minimum 2-4 years of professional experience in UI/UX design
* Highly proficient in Figma for high-fidelity UI design, prototyping, and component-based workflows
* Strong understanding of visual design principles - layout, hierarchy, typography, spacing, and interaction patterns
* Comfortable translating product requirements, user needs, and wireframes into prototypes and clean, scalable UI specifications
* Familiarity with design systems and an interest in contributing to shared components and design standards
* Collaborative mindset with experience working alongside design leaders, product managers, and frontend engineers through build and delivery phases
* Open to feedback and skilled at incorporating input from customers, stakeholders, and design critiques
* Clear communicator who can explain design decisions and ask thoughtful questions
* Experience with workflow-heavy interfaces, data visualization, and Atlassian/Jira tools
The Opportunity We Offer
In this role, you will play a key part in shaping how users interact with Quantifind's products. You'll work closely with other designers, product managers, and frontend engineers to translate complex workflows and data into intuitive, efficient, and visually cohesive experiences. You will create detailed UI designs, build prototypes, write specifications, and assure production quality-all in support of creating user-driven features that are clear and easy to use.
You'll have the opportunity to work within and contribute to Quantifind's design system - helping maintain visual consistency across the platform while expanding components as new product needs arise. You will learn how our users work, what challenges they face, and how thoughtful design can help them work faster and with more confidence. Over time, you'll take ownership of entire features, including the research, design, and design-specification stages. You'll collaborate directly with experienced teammates who will help you deepen your craft, expand your design thinking, and take on increasing responsibility. You'll join a team that values curiosity, rigor, and learning - where questions are encouraged, ideas are valued, and designs are iterated with care.
Quantifind operates a flexible remote-first model with hubs in Palo Alto, California; New York City, New York; Washington, DC; and Boston, Massachusetts. We work from home, meet in shared workspaces, and stay connected through regular check-ins, collaboration sessions, and product reviews.
A highlight of our benefits:
* Competitive salary
* Company Equity
* Exceptional benefits package
* Flexible Vacation & Paid Time Off
* Employer-matched 401(k) plan
* A fun environment where work-life balance is valued
The base salary range for this full-time position is $95,000 to $120,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.
We are an equal-opportunity employer, committed to a fun, collaborative, and inclusive workplace where we succeed together.
$95k-120k yearly Auto-Apply 31d ago
Customer Experience Associate - Remote
Crash Champions 4.3
Westmont, IL jobs
**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
**JOB PURPOSE:** The Customer Experience Associate I is responsible for scheduling customer appointments for collision repair and estimates while adhering to all internal and external Standard Operating Procedures (SOPs). This role supports the delivery of a consistent, best-in-class customer experience throughout the vehicle repair process.
This position operates in a high-volume, performance-driven call center environment and requires the ability to manage a large volume of inbound and outbound customer interactions while maintaining professionalism, empathy, and accuracy. The role is fully remote and requires a quiet, distraction-free workspace and reliable high-speed internet.
**SCHEDULE AND COMPENSATION:**
Shift: Monday-Friday, 10:30 AM-7:00 PM CST
Saturday: 8:00 AM-12:00 PM CST (rotating; subject to business needs)
Base Compensation: $17.50 per hour + Performance Incentives:This role includes eligibility formonthly performance-based bonuses of up to $400, tied to key operational and customer experience metrics.
**ESSENTIAL DUTIES AND RESPONSIBLITIES:**
+ Schedule customer appointments for collision repair and estimates in accordance with established Standard Operating Procedures
+ Professionally manage a high volume of inbound and outbound customer communications
+ Assist customers with rental car reservations and tow scheduling
+ Demonstrate a strong sense of urgency while effectively managing daily workload
+ Communicate with empathy, confidence, and professionalism in all customer interactions
+ Respond to customer inquiries by clarifying needs, researching information, and executing appropriate next steps
+ Resolve customer concerns through active listening and effective use of internal resources
+ Multitask across multiple systems and communication channels to ensure accuracy and efficiency
+ Follow departmental processes and procedures to maintain assignment accuracy and data integrity
+ Safeguard customer and company information and maintain confidentiality at all times
+ Maintain company-issued equipment in proper working conditions and promptly report issues
+ Consistently act in a manner that supports positive outcomes and high-quality customer experience
Perform other duties as assigned
**Qualifications**
**QUALIFICATIONS:**
+ High school diploma or GED required
+ Minimum of 1 year of experience in a high-volume call center environment
+ Strong verbal and written communication skills
+ Demonstrated empathy and active listening skills
+ Ability to multitask and manage competing priorities in a fast-paced environment
+ Strong attention to detail and accuracy
+ Excellent time management and organizational skills
+ Self-motivated with a strong work ethic and ability to learn quickly
+ Reliable modem and high-speed internet meeting minimum requirements
+ Ability to navigate and multitask across multiple systems, including CRM software
_This is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this , as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time._
**Crash Champions** **is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.**
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $17.50/Hr.
**Posted Max Pay Rate** USD $17.50/Hr.
**ID** _2026-18005_
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Remote** _Yes_
**Posted Min Pay Rate** _USD $17.50/Hr._
**Posted Max Pay Rate** _USD $17.50/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
$17.5 hourly 5d ago
Sales Account Manager
The Bazaar 3.7
River Grove, IL jobs
Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit.
Job Type: Full-Time
Compensation: Total On Target Earnings is 105K.
75K base +1% of sales (uncapped commission)
About The Bazaar:
The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace.
Who this Job is perfect for:
A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world.
A gritty and high energy salesperson who builds relationships very well.
Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily!
You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people.
Position Overview:
We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers.
Key Responsibilities:
In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams.
Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts.
Actively seek new business opportunities at the national and regional levels.
Build and maintain strong relationships with key decision-makers (C-Level) at retail partners.
Negotiate pricing, terms, and contracts to maximize profitability.
Stay ahead of industry trends, market conditions, and competitor activities.
Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals.
Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement.
Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts.
Qualifications & Skills:
Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution.
Strong negotiation, communication, presentation and interpersonal skills.
Ability to manage complex sales cycles and close high-value deals.
Proven ability to meet or exceed sales targets and revenue goals.
Proficiency in CRM and ERP systems for tracking sales performance.
Excellent analytical and problem-solving skills (Big deal these days)
Detail-oriented and research-driven individual
Outstanding time management and organizational skills. Ability to prioritize daily work flow well.
Ability to travel as needed to meet with customers and attend industry events.
Why Join Us?
Competitive salary with performance-based incentives. No cap on earnings.
Opportunity to work with a Family-owned company in a fast-paced industry.
Collaborative team environment with opportunities for career growth.
Exposure to a diverse portfolio of products and customers.
You will build and run your own book of business. You will "eat what you kill", so to speak.
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Regional Operations Manager (Cincinnati, Raleigh, Indianapolis) Full-Time | Shine of Cincinnati, Raleigh & Indianapolis
Compensation: $60,000-$70,000 + performance bonuses
Location: Cincinnati (preferred) or Raleigh/Indy with travel
About Shine
Shine is a fast-growing, premium home-services company specializing in window cleaning, pressure washing, gutter cleaning, landscape lighting, and holiday lighting. We operate three expanding locations: Cincinnati (HQ), Raleigh, and Indianapolis. We are looking for a highly organized, operations-driven leader to take over day-to-day execution across all markets.
If you thrive in logistics, scheduling, fleet coordination, crew leadership, and solving problems quickly-this is your role.
Position SummaryThe Regional Operations Manager is responsible for daily operations across all Shine locations. This role oversees scheduling, dispatch, fleet management, crew management, quality control, and job-day execution.
This person ensures:
Crews leave on time
Jobs are scheduled accurately
Equipment and vehicles are ready
Customers receive high-quality service
Operations run smoothly without owner involvement
Key Responsibilities Scheduling & Dispatch
Own the 7-day master schedule for all locations
Assign crews based on skills, locations, and job requirements
Oversee daily dispatch and ensure crews leave prepared
Manage customer reminders, arrival windows, and reschedules
Prioritize Shine+ and high-value customers
Crew Management
Lead daily morning operations across locations
Ensure crews have equipment, notes, and job details
Hold crews accountable to Shine standards
Manage timesheets, performance, and training needs
Run weekly operations meeting
Fleet & Equipment
Oversee vehicles, trailers, ladders, and tools in all markets
Coordinate repairs, maintenance, and winterization
Track equipment issues and manage downed vehicles
Maintain inventory of pressure washing, window cleaning, and lighting equipment
Quality Control
Review job photos and notes daily
Conduct weekly in-person or remote job audits
Reduce callbacks and ensure customer satisfaction
Support crew leads with coaching & feedback
Daily Operations
Solve day-of issues (weather, water access, equipment problems)
Communicate with customers for any escalations
Provide end-of-day recap to the owner
Maintain strong alignment with Sales and Ops teams
Systems, Processes & Organization
Maintain SOPs for all operational functions
Ensure consistent use of HouseCall Pro, Podium, Typeform, and Shine systems
Improve workflow efficiency and job accuracy
Support integration of ShineGPT tools
Qualifications
3+ years of operations or team leadership experience (home services preferred)
Strong scheduling, dispatch, logistics, or field operations background
Experience managing technicians or crews
Comfortable with technology and systems (HouseCall Pro experience a plus)
Strong communicator who handles pressure well
Highly organized problem-solver with leadership maturity
Clean driving record
What Success Looks Like
Jobs scheduled accurately 7 days out
Crews dispatched on time with fewer than 5% daily issues
Fleet uptime above 90%
Callbacks under 5%
Holiday lighting season executed smoothly
Owner fully removed from day-to-day operations
Compensation & Benefits
$70,000-$90,000 base salary
Quarterly performance bonuses
Mileage reimbursement (if applicable)
Paid time off
Career growth within a multi-location organization
Schedule
Monday-Friday full days
Occasional Saturdays during peak seasons
Increased hours during October-December (holiday lighting season)
How to ApplyApply directly through this posting. Candidates moving forward will receive a brief assessment and scheduling request for a first-round interview.
Flexible work from home options available.
Compensation: $60,000.00 - $80,000.00 per year
Do you like people? Do people like you? Then...
It's a great time to shine!
This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living.
Let your light shine!
You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion.
Shine Window Care specializes in the following services:
Window Cleaning
Pressure Washing
Gutter Cleaning
Holiday Lighting
THE SHINE STORY: What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams.
Our Franchises Need People Like YOU!
Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve.
Our hope and intention is that our communities will see something different in us - something inspiring - something attracting.
Let your light shine!
$70k-90k yearly Auto-Apply 38d ago
Field Applications Specialist (REMOTE)
Cleveland Diagnostics 3.8
Cleveland, OH jobs
Reports To The Field Applications Specialist will report to the Chief Operations Officer The Field Applications Specialist is responsible for developing and executing the process for implementing IsoPSA (IVD) in CDx customer labs. Their duties include workflow / lab planning, training, accessioning plan, assay validation, QC plan, LIS integration and result reporting, and ongoing technical support post assay implementation. This role must be prepared to work with CDx customers (and 3rd party Diagnostic Manufacturers such as Roche) to solve any problem that stands in the way of successful IsoPSA implementation. This position requires a significant amount of travel (80%) as they will need to be on site with the customer when implementing IsoPSA IVD.
Essential Responsibilities and Duties
Design plan to implement IsoPSA at CDx customer labs
Execute IsoPSA IVD implementations at CDx customer labs
Provide ongoing Technical Support to CDx IVD customers post customer implementation
Other duties as assigned
Qualifications
BA/BS in Chemical, biological or clinical laboratory science
MT (ASCP) or MLS (ASCP) certification preferred
Five years of experience working in clinical or CLIA lab environment
Must have the technical expertise and experience to implement IsoPSA in a Clinical Laboratory
Must possess a positive customer attitude
Must be able to handle customer conflict appropriately
Must be able to travel extensively, up to 80%
Has to have the skills to build this program, execute it, and teach other application specialists to execute
Must be able to work quickly and cohesively with the commercial CDx team
Must be savvy in handling delicate customer situations
Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements
Requires critical thinking skills & decisive judgement skills
Must be a self-starter with high motivation level & eagerness to learn
Detail oriented and able to work in a fast paced environment
Excellent aptitude for troubleshooting laboratory equipment
Effective interpersonal, organizational and communication skills required
Excellent computer skills with proven proficiency in software products including Word, Excel, Powerpoint, and Salesforce.com. Knowledge of industry EMR and LIS systems a plus.
Physical Requirements
Ability to: sit, stand and/or walk throughout course of day; operate a computer and multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit.
Other Requirements
This is a remote traveling position
Valid driver's license
Frequent use of personal vehicle, including out of state visits
This position requires involvement outside of standard business hours
COVID-19 vaccination is highly recommended
Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer.
We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics.
Cleveland Diagnostics offers an extremely robust benefits package which includes:
100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
100% Employer-paid Dental & Vision for entire family
No cost for employee coverage for Group Term Life, Short & Long Term Disability
4% retirement contribution Employer match
Incentive Performance Plan & Stock Option Program & Commission program
Generous PTO plan & holiday program
Flexible work schedule & lucrative employee referral program
Salary may vary by work state/geographical region/territory
Easy to get to office location with newly built-out office space
Free coffee, snacks and other goodies all day long
Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.
$66k-96k yearly est. 60d+ ago
Medical Biller
Workit Health 4.4
Holland, OH jobs
Compensation: $22.50 per hour Schedule: 8:00AM-4:30PM MST M-W onsite, Th-F remote Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.
We're excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.
We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.
Job Summary:
Workit Health is seeking a full-time Medical Biller to work rejections and denials as they come in and escalate any denial or rejection trends as they are identified. Candidate ideally has experience billing for addiction medicine and/or outpatient medication-assisted treatment OR experience in billing for telemedicine services. Experience in both is a plus but is not required. Experience with calling health insurance plans a must. Excellent customer service skills. Candidates will demonstrate patient and empathetic communication to our members, be able to work accounts promptly and be open to workflow changes. Workit Health is a fast-paced, fluid environment where changes are frequent and employee input is highly valued.
Core Responsibilities:
* Have a working knowledge of medical software, insurance websites, and EHR
* Ability to identify and solve claims processing issues
* Contact third-party insurance payers for resolution of claims
* Generate appeals or reprocess claims as necessary for problem resolution
* Communicate effectively with patients, physicians, management, employees, and third-party representatives
* Adhere to professional standards, company policies and procedures, federal, state, and local requirements, and HIPAA standards
* Ability to manage a high volume of claims and meet productivity levels
Qualifications:
* 2-3 years previous Medical Billing experience
* Payment Posting is a plus but not required
* Must be able to work independently and rely on personal knowledge/experience for problem-solving.
* Must have experience with MS Word and Google Sheets
* Must be detail-oriented and have excellent organizational and time management skills
* Candidates must excel at providing a high level of customer service and be able to work in a team environment
* Requires strong analytical skills and attention to detail, including writing and verbal communication skills and a professional positive attitude
* Preferred - Coding/Billing certification from AAPC, Practice Management Institute or AHIMA (CPC, CMC preferred) with current maintenance of continuing education/membership.
Benefits & Rewards:
* 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
* 11 paid holidays
* Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
* Company contributions to dependent premiums at higher than market rates (65%)
* 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
* 401k + 4% discretionary matching
* Healthcare & dependent care Flexible Spending Accounts (FSA)
* Health Savings Accounts (HSA)
* Employee assistance program, complete with financial coaching and counseling sessions
* Professional development allowance for healthcare providers
* Opportunities for professional development and growth within the company
* Fully remote roles company-wide
* Vibrant, employee-driven cultural initiatives, including multiple ERG groups
* Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations
As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
AI Interview Policy:
At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure fair and genuine experiences for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We're most interested in your unique ideas, problem-solving approach, and communication style; qualities that help us understand how you'll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential.
#LI-MM1
$22.5 hourly Auto-Apply 19d ago
Client Partner | Enterprise Platform Sales
Aera Technology 4.4
Columbus, OH jobs
Aera Technology is a pioneer in the growing category of Decision Intelligence - the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud, we are helping the best-known brands in the world make smarter, faster decisions.
Privately-held and VC-funded, we have a global team of over 400 Aeranauts - and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.
As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table.
The ideal candidate will be based out of Columbus, OH or nearby in Cleveland, Cincinnati or Pittsburg
Responsibilities
* Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities
* Meet and exceed quarterly and annual sales ACV bookings targets
* Develop and maintain strong relationships with key decision makers
* Actively seek out new business opportunities to develop pipeline
* Stay current on industry trends and market developments
* Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation
About You
* A player with 5+ years experience serving large enterprise customers
* Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics
* Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales
* Excellent communication, presentation, negotiation, and interpersonal skills
* Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines
* Bachelor's degree in Business or a related field
Nice to Have
* Strong understanding of the chemicals and/or manufacturing industries
* Network of contacts in the field
* Background in Data Analytics / Planning / ML/AI a definite plus
* Supply Chain or Finance experience a plus
$180,000 - $200,000 a year
Compensation for this position consists of $200,000 salary + 10-12% commission on all NNARR (uncapped) + Meaningful equity.
Actual compensation offered will vary based on a number of factors including prior experience and location. Commission is based on sales performance and is not guaranteed. Equity value is subject to company valuation and vesting requirements.
If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this!
Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.
Benefits Summary
At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$180k-200k yearly 56d ago
Director, Client Development
Business Talent Group 4.0
Chicago, IL jobs
Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com
Job Description:
Who We Are:
Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time. Additional information on the firm can be found at *****************
Position Overview:
Business Talent Group (BTG), as a subsidiary of Heidrick & Struggles, is seeking a Director to advance our commercial efforts in key target accounts .This individual will be working with a mix of current and future clients to surface and manage individual project opportunities and cultivate and establish enterprise and long-term relationship-based revenue growth. The successful candidate will develop and manage account-based strategies for client engagement, lead and build senior client relationships, cultivate and manage project evaluations, partner with client service teams on talent placements and active projects, and contribute to best practice sharing across the client development team. This role requires surfacing and exploring key issues of relevance to target account companies, planning and overseeing the execution of projects with clients, and supporting the development of and guiding internal strategy to better serve clients. This leader may also be called on to lead high-priority initiatives and collaborate with colleagues across the firm to explore and uncover business needs to deliver and grow the firm's client base.
Position Responsibilities
This role will have three primary job responsibilities, including new client/business development, ongoing client management, and internal collaboration.
Business Development
* Creates a targeted business plan that includes account-based client engagement strategy and market intelligence gathering that aligns to key functional areas / buying centers in target accounts
* Continuously hones sales techniques, deepens understanding and practice of the full sales cycle, and learns and utilizes sales enablement tools
* Proactively prospects to identify and target potential leads through various channels, and effectively assessing and qualifying new leads to ensure they meet our criteria
* Executes a high volume of outbound top of funnel activity to engage prospects in discovery calls, drive new business development, opportunity creation and follow-up
* Through call prep, tailor's demonstrations of BTG services to specific accounts and relationships, considering past and existing work streams. Prepares and manages the customization and development of new business development materials and collateral
* Manages quarterly, half, and annual revenue goals, along with other key commercial metrics (meetings, new opportunities, etc.)
Ongoing Client Management
* Proactively anticipates customer needs based on market activity and guiding firm investment in new areas; conducts market intelligence to understand and position against key competitors
* Establishes and maintains contact with top decision makers at key clients that facilitates buy-in on proposed solutions from top management levels at assigned accounts
* Serves as a senior advocate for client/prospective client needs - working as trusted advisor to help clients navigate our industry and support solution development in collaboration with experts across BTG
* Partners with client success and delivery team, advising and directing project scoping and talent search processes, supporting the proposal development process, the pricing, and contracting strategy, and managing project economics and risk
* Maintains 100% project and talent oversight on active projects to ensure client satisfaction and engagement, supporting extension and expansion of BTG project opportunities with existing clients and new referrals
Internal Collaboration
* Maintains open communication with all departments, regularly updates and shares information, and leverages departmental strengths through teamwork and cooperation to achieve common goals
* Promotes a positive and supportive work culture by encouraging colleagues, recognizing their contributions, and ensuring everyone feels valued
* Demonstrates a mindset of focus on achieving better outcomes by working harmoniously with all departments i.e. "solution oriented"
Qualifications
* A BA/BS Degree is required
* Ideally a mix of business development, commercial relationship management, or related experience, experience with large, complex, multi-site accounts preferred
* Experience selling into the Industrial industry
* Experience building and broadening client relationships across all key influencers and serve as a trusted advisor and consultant.
* Superior verbal, written and presentation skills; comfort with engaging with and presenting to board-level and C-level executives
* Ability to spend significant time (60%+) "in market" with clients - mostly virtual with some amount of in-person as relevant
* Proven contract negotiation and management skills, able to work collaboratively with both client and internal teams (e.g., procurement, legal, finance) to balance needs of BTG and client
* Familiar with developing and maintaining sales plans, managing multiple initiatives/work streams simultaneously
* Ethical, confident, and creative, with a persistent "can do" attitude
* Proven ability to navigate an often ambiguous and complex organization to resolve customer issues and internal roadblocks
* Ability to multi-task and prioritize with relative ease
* Ability to collaborate without ego, preference for working in a team environment, commitment to building and maintaining positive relationship with colleagues across departments
* Tendency to pick up a wrench. Proactive mindset and approach: able to think several steps ahead anticipate teammates' needs, and suggest improvements to existing processes
* Runs to criticism, continually seeking feedback and making improvements
* Approaches work with a spirit of generosity. Endeavors to serve everyone-colleagues, clients, partners-beyond expectation, and with appreciation
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
BTG is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.