Randolph Community College jobs - 117 jobs

General Job Description The Food Services Operations Manager (FSOM) is an active management position that provides leadership, supervision, and training for staff while overseeing all operational activities of Food Services at Randolph Community College. This includes the day-to-day operations of the Armadillo Café, the Armadillo Market (coffee shop), and all catering and campus event food services. The FSOM is responsible for ensuring high-quality food products, exceptional customer service aligned with RCC's standard of Radical Hospitality, sound financial practices, and strict compliance with Health Department and OSHA standards. Responsibilities include menu development, procurement, inventory management, cost analysis, technology systems oversight, vendor relations, and staff development. This position requires someone who is self-starting, highly organized, knowledgeable about current food trends, and able to manage a fast-paced, multi-unit operation while maintaining both detail awareness and a broad view of long-term food service strategy. The Food Services Operations Manager will work under the supervision of the Senior Director of College Services (SDCS) Duties * Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers. * Maintain consistent, high-quality standards in all food products while keeping expenses within reason. * Complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations. Ensure required food handling processes are in place and practiced by all employees. Maintain an "A" sanitation grade from the Department of Environmental Health. * Oversee the operational activities of the Armadillo Café, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas. * Develop and maintain operational procedures, policies, and standards for all Food Services units. Responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss. * Ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures. * Responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness. Prepare weekly waste reports and submit to the SDCS. * Provide leadership, supervision, and development to all Food Services staff. * Work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety. * Fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training. Be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed. * Research food trends related to college food services and maintain up-to-date knowledge of the food service industry. Attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations. * Evaluate and implement new products and menu offerings across all Food Services areas. Employ effective marketing techniques to ensure strong sales. Prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu. * Work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies. Ensure purchasing practices comply with RCC and State procurement requirements. * Electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price. Submit to the SDCS by June 1 of each year. * Administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services. * Provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions. * Perform other tasks, including those not readily foreseen or anticipated. Required and Preferred Qualifications Required: * High School or GED graduate. * Successful management and supervision experience. * Minimum of two years directly related food service experience. * Knowledge of current food trends. * Proficient in Microsoft Word, Excel, POS systems, and office skills. * Knowledge of proper operation of commercial equipment in a kitchen setting. * Ability to manage multiple work sites within Food Services. Preferred: * Associate degree from a regionally accredited institution. * Course work and/or training in business and accounting principles. * ServSafe certification. * Experience in a higher education or multi-unit food service setting. College Requirements of all Employees * A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others. * A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students. * Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders. * Serve on institutional committees as appointed by the President. * Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations. * Perform other duties and responsibilities as needed or assigned. Randolph Community College does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, pregnancy, political affiliation, veteran status, sexual orientation, gender, gender identity or expression, or any other protected class under applicable law.The following positions have beendesignated to handle inquiries regardingnon-discrimination policies:Assistant Director of Student Success or Director of Human Resources |629 Industrial Park Ave, Asheboro, NC 27205|**************.