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Rapid Response Monitoring jobs - 24 jobs

  • Manager, Project Management Office

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Rapid Response is passionate about creating cutting-edge solutions that make a positive impact on protecting life and property. The Project Management Office (PMO) plays a critical role in ensuring the successful delivery of our projects. We are dedicated to providing best-in-class project management methodologies, standards, and tools that drive efficiency and effectiveness-whether in traditional or Agile environments. We are a team of dedicated individuals who are committed to exceeding customer expectations. We are seeking a motivated and experienced PMO Manager to lead our team and ensure the successful execution of all projects. This role is responsible for building and maturing PMO practices, leading cross-functional projects, and managing projects hands-on. The ideal candidate has a proven track record of delivery excellence, a PMP certification, and strong experience applying Agile principles. Salary Range $120,000 - $140,000 per year, based on experience Responsibilities Lead, manage, and develop a team of 10+ Project Managers providing guidance, coaching, and performance feedback to ensure individual and team success. Develop and implement PMO standard operating procedures (SOPs) aligned with PMI guidelines Manage defined projects to meet expectations, achieve business outcomes, and adhere to quality standards Collaborate with stakeholders to identify and address project risks and challenges Proactively identify opportunities for improvement and implement changes to enhance project management practices Stay abreast of trends and best practices in project management Contribute to the development and implementation of training programs for project teams Basic Qualifications Ten (10) years of experience managing people PMP Certification Four (4) year degree or equivalent military experience Excellent verbal and written communication skills Ability to work on multiple projects concurrently Highly organized with demonstrated attention to detail and a sense of urgency Preferred Qualifications Bachelor's Degree in Information Technology, Computer Science, or Engineering Eight plus (8+) years of hands-on experience managing projects PMI DASM (Disciplined Agile Scrum Master), GAQM CPD (Certified Project Director) What awaits you at Rapid Response Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
    $120k-140k yearly 6d ago
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  • Customer Service Account Coordinator ($21/hour - 2nd Shift)

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description Hours: Evening As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer's property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. That's where you come in! See the “Responsibilities” section below to learn more. The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone. Starting Pay Rate: $21.00 Per Hour (not including shift differentials) Shift Differentials: Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between Monday - Friday 6:01am 4:59pm, $21 per hour (standard pay rate) For hours worked between 5:00pm and 9:00pm, +$0.50 per hour For hours worked between 9:01pm and 6:00am, +$1.00 per hour For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour Start dates Available: Start your 4-week training on one of the dates below: January 26, 2026 (8:00am - 4:30pm) February 23, 2026 (8:00am - 4:30pm) Responsibilities Include: Receive inquiries from clients via phone, email, and fax Triage and field questions from clients Input contract information in our database Implement client account transfers and verify changes Ensure all client account entries adhere to jurisdictional regulations Provide team members with proofreading, scanning, mailing, and other administrative support Summary: Each day, you'll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients' needs are met with accuracy and efficiency. Qualifications: High School diploma required, Associate's or equivalent military experience preferred Attention to detail, with an ability to stay focused on assigned tasks Basic computer and typing skills Good communication - written and verbal, particularly on the phone Many of our positions require an extra level of screening to obtain Department of Defense security clearance Successfully clear drug screen and background check to meet industry and security licensing requirements Data Entry experience is preferred. What awaits you at Rapid Response: Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid vacation and sick time Wellness program and wellness days off Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Us: Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Additional Information: Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR2
    $21 hourly 1d ago
  • Human Resources Generalist

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description The Human Resources Generalist is responsible for supporting day-to-day HR operations across multiple functional areas and offices, including but not limited to employee relations, onboarding, benefits administration, compliance, performance management, and HR policy implementation. This role serves as a trusted resource for employees and managers while ensuring HR practices align with company goals and legal requirements. Salary Range $60,000 per year - $80,000 per year Hours Various; this position supports an organization operating 24/7, 365 days a year Responsibilities Employee Leave of Absence Management: - Assess employee's eligibility for leave and assist in applying for said leave such as: FMLA/CFRA, PFL, DBL, and Workers Comp. - Maintain up-to-date records regarding employees on leave and their return-to-work status - Approve/deny disability and FMLA leave requests under the guidance of the HR Manager - Report Worker's Compensation claims to insurance agency and COVID-19 cases to the DOH in a timely manner Assist managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics Manage onboarding for company, including inputting accurate information into HRIS/payroll system Provide support with benefits overview and open enrollment Assess training, development and employee relations needs through surveys, interviews, focus groups, and communication with managers Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements Maintain up-to-date records in HRIS regarding employee training, skills, education, etc Counsel employees (and potential employees/applicants) on health plan provisions and assist in benefits enrollment Basic Qualifications Associate Degree or advanced certificate in HR 3-4 years of progressive experience in Human Resources positions 1-2 years of leave management experience Considerable knowledge of HR principles and practices Ability to adapt to a fast-paced work environment and prioritize workload according Preferred Qualifications Bachelor's degree or equivalent in Human Resources, Business or Organization Development or related field SHRM or PHR Certification Advanced knowledge of various employment laws Strong understanding of state and federal requirements and regulations What awaits you at Rapid Response Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ********************* Rapid Response is an Equal Opportunity Employer.
    $60k-80k yearly 29d ago
  • Healthcare Specialist

    Stericycle 4.5company rating

    Buffalo, NY job

    Starting Salary $60,000-$67,000 (BOE), Great Benefits: Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s). Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner. Key Job Activities: • Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy. Identifies and executes ways to reduce costs while still fulfilling contractual obligations • Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner. Serve as the primary liaison in managing all contracted waste streams • Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations) • Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application • Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers. Develop and deliver customized training for the implementation and maintenance of the contract • Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability • Perform other duties and responsibilities, as assigned Education: Preferred Education: in BachelorsExperience : • Bachelor's Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards • 3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers. Candidate is confident with public speaking duties • Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally • Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations • Demonstrates the ability to present ideas/information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listen to others to respond effectively to ideas and questions. Presents prepared information to groups in a manner that is clear & concise, holds their interest, and addresses their needs or concerns. • Always demonstrates a professional work ethic and professional appearance • Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team. Demonstrates time management skills, working in an autonomous environment Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
    $60k-67k yearly 17d ago
  • Armed Security Guard

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description We are seeking vigilant and dedicated Armed Security Guards to join our team at the Syracuse Headquarters. In this role, you will be responsible for maintaining the safety and security of our facilities, employees, and visitors through proactive surveillance and incident prevention. Key responsibilities include monitoring assigned areas to identify and report suspicious or unusual activity, deterring unauthorized behavior such as vandalism and theft, and responding swiftly and appropriately to potential security threats or emergencies in alignment with established protocols. Ideal candidates will be well-versed in security procedures, possess strong observational skills, and maintain a calm, authoritative presence. We are looking for individuals who take pride in fostering a safe and secure environment and who contribute to a productive, problem-free workplace. Salary Range $26.00 to $30.00 per hour, based on experience Hours Various Full-Time & Part-Time hours Responsibilities Ensure the facility is provided with high-quality services to protect people and property Maintain a security presence by patrolling both inside and outside of the facility Monitoring security cameras Detect and report safety concerns and potential risks Responds within minutes to reports of suspicious activity. Responds promptly to emergency calls for assistance. Qualifications High School Degree Ability to proactively identify problems, creatively develop and execute solutions Excellent interpersonal skills; able to interact with others in a friendly, professional manner Excellent verbal communication skills Required Licenses & Certifications: Successfully clear drug screen and background check to meet industry and security licensing requirements Must possess an active NYS Security Guard License and complete the 8-Hour pre-assignment Training Must possess the ability to receive a valid New York State pistol permit Training & Skills: 47-Hour Armed Guard Training (armed positions only) Working Conditions Moderate lifting 15-30 pounds regularly. Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds. Be physically active, able to frequently sit, stand, or walk for observing patrols, for long periods, and comfortable climbing stairs and walking up inclines and uneven terrain. Conduct frequent and random on-foot patrols of the building and campus perimeter. Effectively demonstrates the ability to use proper techniques in controlling disorderly or combative visitors, personnel, or trespassers when necessary. Working in extreme conditions, heat\sun, cold, wet, and temperature changes while fulfilling patrol duties. What awaits you at Rapid Response Annual salary increases Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR6
    $26-30 hourly 8d ago
  • Part Time Entry Level Hospital Services Technician

    Stericycle 4.5company rating

    Buffalo, NY job

    $22.50 per hour! Part-Time! Early Start Time! No Weekends! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: Hospital Services Technicians travel between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Key Job Activities: • Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. • Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. • Maintains a rigid collection and service schedule. • Communicates duty status on a defined scheduled. • Perform other duties and responsibilities, as assigned. • Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds. Experience: • 2+ years' work experience or Highschool diploma or equivalent. • Demonstrate strong communication skills and tact in providing superior. customer service in a variety of settings and situations. • May require mandatory immunizations and credentialing based on customer requirements. • Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities. • Ability to work independently and with little supervision. • Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's. Schedule: Start Time: 5:30 am Monday and Thursday Millard Fillmore Suburban Hospital, Williamsville, NY Schedule is subject to change to meet business needs. Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
    $22.5 hourly 35d ago
  • Staff Accountant

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    We are seeking a highly skilled and detail-oriented Staff Accountant to join our accounting team. As an integral part of our organization, the successful candidate will be responsible for coordinating various tasks, ensuring the accuracy and efficiency of accounting operations. To thrive in this role, you must be extremely organized, detail oriented, and able to work at a fast pace. Our ideal candidate will be driven and eager to learn in order to develop a deep understanding of the company and its processes. You will be successful in your position if you have a desire to advance yourself by seeking out new skills and applying them to your work here at Rapid. Salary Range $60,000 to $80,000 per year, based on experience Hours Monday to Friday, 8:00am to 5:00pm Responsibilities * Analysis and reconciliation for general ledger account. * Prepare financial information and financial reports for monthly internal financial reporting package. * Analyze activity in accounts reported on the balance sheet. * Analyze Profit and Loss statements compared to past trends and expected results. * Identify monthly adjustment entries as needed from the review and report findings to Controller. * Prepare internal reports including budgets, cash forecasts, and sales summaries. * Prepare job cost analysis for completed projects and work in process. * Develop an in-depth knowledge of functions, processes, and reporting for the organization. * Perform analysis on key segments of information and provide recommendations on plan of action. * Collaborate on engagements within the organization to improve efficiency and accuracy in reporting. * Provide effective insight into current and future projects. * Assist in the creation, maintenance, and updating of processes to ensure efficiency and accuracy of reporting. * Contribute to department and organization special projects as assigned. Qualifications Basic Qualifications * Bachelors Degree in Accounting required * Candidate should have zero (0) to five (5) years of accounting experience. * Ability to adapt to a changing environment and handle multiple priorities. * Knowledge of general accepted accounting and auditing practices and principles. * Outstanding organization and planning abilities. * Excellent oral and written communication skills. * Proficiency in Microsoft Office suite. (Word, Excel, Outlook) * Successfully clear drug screen and background check to meet industry and security licensing requirements. Preferred Qualifications * Candidate should have one (1) to three (3) years of accounting experience. * Strong organizational and analytic abilities. * Proficient understanding of laws, codes, and regulations. * Experience utilizing Power BI for financial and accounting analysis. What awaits you at Rapid Response * Annual salary increases and performance bonuses * Medical, Dental, Vision, and 401k * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF * Internal advancement opportunities * The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $60k-80k yearly 2d ago
  • Guest Relations Porter

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    303 Litho is seeking a Guest Relations Porter for our upscale residential building in Franklin Square. The ideal candidate is well-presented, friendly, organized, and service-oriented, with a strong hospitality mindset and a genuine passion for helping others and creating positive experiences. As the first point of contact for our residents, you will be responsible for various administrative tasks, including answering telephones, responding to resident inquiries, and ensuring smooth daily operations within our resort-style community. You must demonstrate dependability through consistent attendance and task completion, attention to detail by identifying and resolving issues that may impact resident satisfaction, and strong critical thinking skills to handle concerns diplomatically. Outstanding interpersonal communication skills are essential, as the right candidate will play a key role in delivering the elevated lifestyle our residents deserve. Salary Range $20.00 to $23.00 per hour, based on experience. Hours * Various Full-Time Hours * Weekends Required. Responsibilities * Greet residents, visitors, and vendors with a warm, professional demeanor. * Manage packages by receiving, logging, and retrieving them for residents. * Manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution. * Assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events. * Coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction. * Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property. * Develop a network of local contacts, service providers, and businesses to serve guests. * Notify Security of any issues that you cannot resolve immediately. Qualifications Basic Qualifications * High school diploma or GED equivalent * Proficient in Microsoft Office and computer literate * Flexible schedule with availability on weekends * Highly organized and detail-oriented * Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor * Excellent people skills and diplomacy, with the ability to interact effectively across all levels * Ability to remain calm, polite, and patient in high-pressure or stressful situations * Must successfully pass a drug screening and background check to meet industry and security licensing requirements Preferred Qualifications * Minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry Working Conditions * Moderate lifting 15-30 pounds regularly. * Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds. * Maintain physical activity by frequently sitting, standing, or walking for extended periods, and be comfortable navigating stairs, inclines, and uneven terrain. What awaits you at 303 Litho * Annual salary increases and performance bonuses * Medical, Dental, Vision, and 401k * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF About 303 Litho Located in Franklin Square, 303 Litho offers twenty-eight luxury residencies with all the benefits of city living without the hassles. Residents love the modern finishes and all-inclusive utilities. Additional Information 303 Litho offers competitive compensation and benefits package and dynamic and professional work environments. For more information, view our website at
    $20-23 hourly 10d ago
  • Overnight Customer Service Representative

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Salary Range: * $22.00 per hour * Second Shift, Third Shift, & Weekend Shift Differentials * Full-time: $500 hiring bonus after 6 months of employment! * Part-time: $250 hiring bonus after 6 months of employment! What Youll Do: * Be the first line of defense Monitor security systems, fire alarms, and many different types of emergency signals from residential and commercial properties across North America * Act fast Verify alarm events and contact appropriate emergency services, clients, or responders within seconds. * Stay cool under pressure Assess complex situations quickly and remain calm during high priority situations. * Keep accurate records Document alarm activity, calls, and actions taken with precision and professionalism. * Support the team Work independently and collaboratively in a state-of-the-art call center facility to ensure coverage and maintain high service level goals. * Versatile Prepared and ready to handle inbound and outbound calls and alarms * Be adaptable Answer inbound phone calls pertaining to alarm events and account information from customers, authorities, and responding parties. Who You Are: * Cool-headed and calm Youre the person others turn to in a crisis. * Detail- oriented You notice what others miss. * Tech-savvy Youre comfortable navigating computer systems and multi-tasking * Reliable You show up, stay alert, and handle your shift like a professional * Great communicator You can deliver critical information clearly and quickly, both verbally and in documentation. What Youll Need: * Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service * Proficient computer, written, and verbal skills * Successfully clear drug screen and background check to meet industry and security licensing requirements What awaits you at Rapid Response * Paid new hire training * Shift flexibility (night owls and weekend warriors welcome) * Annual salary increases and performance bonuses * Medical, Dental, Vision, and 401k * Additional compensation for special skills, particularly: bilingual in Spanish * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF * Internal advancement opportunities * The opportunity to make an impact on communities across the country every day Join Our Team If you are still reading this, then this IS the position for you. Every alarm has a story, and every second matters. Be the steady voice on the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today! Additional Information Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $22 hourly 4d ago
  • Summer 2026 Accounting Internship

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    As an Accounting Intern, you will support the accounting and finance team by performing daily clerical tasks, assisting with financial record-keeping, and gaining hands on experience with accounting procedures. Pay Range $22.50 per hour Hours: Summer Full-Time * Monday-Friday, 8:00am-5:00pm Responsibilities Primary duties and responsibilities include, but are not limited to: * Assisting the Accounts Payable, Accounts Receivable, Financial or Tax teams various tasks. * Provide support to the financial team for month end and year end closing activities. * Prepare supporting documentation for audits and financial reporting. * Organize and file financial documents (digital and physical). * Update accounting database and reconciliations with current information. * Perform account reconciliations and identify and report discrepancies. * Support the Tax team in gathering and organizing financial data for compliance and audit purposes. * Perform tax research on regulatory updates and summarize findings for management. * Help prepare supporting schedules and documentation for tax filings and financial audits. * Maintain accurate and confidential tax records. * Assist with sales tax, property tax, and payroll tax compliance as needed. * Participate in special projects related to tax planning or process improvement. Qualifications * Currently pursuing a Bachelors degree in Accounting. * Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). * Fundamental understanding of accounting principles. * Ability to work in a fast-paced corporate environment and meet deadlines. * Ability to maintain confidentiality and work with sensitive information. * Demonstrates strong analytical and problem-solving skills with keen attention to detail. * Successfully clear drug screen and background check to meet industry and security licensing requirements About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $22.5 hourly 18d ago
  • Billing Support Specialist

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. Salary Range $23.00 to $30.00 per hour, based on experience Hours Monday-Friday, 8:00am-5:00pm Responsibilities * Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans. * Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval. * Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors. * Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues. * Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements. * Assist with audits as directed by the Accounts Receivable Supervisory team. * Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates. * Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable. * Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors. * Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary. * Assist in developing and implementing new billing procedures. * Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team. * Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner. * Provide general administrative support to the department. Qualifications Basic Qualifications * Associates degree in business or related field. * Proven experience as a data entry clerk. * Proven ability to adapt to new software and changing office environment. * Solid understanding of basic accounting principles, fair credit practices and collection regulations. * Successfully clear drug screen and background check to meet industry and security licensing requirements Preferred Qualifications * Bachelors Degree * Ability to effectively communicate verbally and in writing. * Experience with customer service and have ability to negotiate. * Strong organizational skills with the aptitude to pay attention to detail. * Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). What awaits you at Rapid Response * Annual salary increases * Medical, Dental, Vision, and 401k * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF * Internal advancement opportunities * The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $23-30 hourly 2d ago
  • Manager, Project Management Office

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description Rapid Response is passionate about creating cutting-edge solutions that make a positive impact on protecting life and property. The Project Management Office (PMO) plays a critical role in ensuring the successful delivery of our projects. We are dedicated to providing best-in-class project management methodologies, standards, and tools that drive efficiency and effectiveness-whether in traditional or Agile environments. We are a team of dedicated individuals who are committed to exceeding customer expectations. We are seeking a motivated and experienced PMO Manager to lead our team and ensure the successful execution of all projects. This role is responsible for building and maturing PMO practices, leading cross-functional projects, and managing projects hands-on. The ideal candidate has a proven track record of delivery excellence, a PMP certification, and strong experience applying Agile principles. Salary Range $120,000 - $140,000 per year, based on experience Responsibilities Lead, manage, and develop a team of 10+ Project Managers providing guidance, coaching, and performance feedback to ensure individual and team success. Develop and implement PMO standard operating procedures (SOPs) aligned with PMI guidelines Manage defined projects to meet expectations, achieve business outcomes, and adhere to quality standards Collaborate with stakeholders to identify and address project risks and challenges Proactively identify opportunities for improvement and implement changes to enhance project management practices Stay abreast of trends and best practices in project management Contribute to the development and implementation of training programs for project teams Basic Qualifications Ten (10) years of experience managing people PMP Certification Four (4) year degree or equivalent military experience Excellent verbal and written communication skills Ability to work on multiple projects concurrently Highly organized with demonstrated attention to detail and a sense of urgency Preferred Qualifications Bachelor's Degree in Information Technology, Computer Science, or Engineering Eight plus (8+) years of hands-on experience managing projects PMI DASM (Disciplined Agile Scrum Master), GAQM CPD (Certified Project Director) What awaits you at Rapid Response Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
    $120k-140k yearly 15d ago
  • Armed Security Guard

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    We are seeking vigilant and dedicated Armed Security Guards to join our team at the Syracuse Headquarters. In this role, you will be responsible for maintaining the safety and security of our facilities, employees, and visitors through proactive surveillance and incident prevention. Key responsibilities include monitoring assigned areas to identify and report suspicious or unusual activity, deterring unauthorized behavior such as vandalism and theft, and responding swiftly and appropriately to potential security threats or emergencies in alignment with established protocols. Ideal candidates will be well-versed in security procedures, possess strong observational skills, and maintain a calm, authoritative presence. We are looking for individuals who take pride in fostering a safe and secure environment and who contribute to a productive, problem-free workplace. Salary Range $26.00 to $30.00 per hour, based on experience Hours Various Full-Time & Part-Time hours Responsibilities * Ensure the facility is provided with high-quality services to protect people and property * Maintain a security presence by patrolling both inside and outside of the facility * Monitoring security cameras * Detect and report safety concerns and potential risks * Responds within minutes to reports of suspicious activity. * Responds promptly to emergency calls for assistance. Qualifications * High School Degree * Ability to proactively identify problems, creatively develop and execute solutions * Excellent interpersonal skills; able to interact with others in a friendly, professional manner * Excellent verbal communication skills * Required Licenses & Certifications: * Successfully clear drug screen and background check to meet industry and security licensing requirements * Must possess the ability to receive a NYS Security Guard License and complete the 8-Hour pre-assignment Training * Must possess the ability to receive a valid New York State pistol permit * Training & Skills: * 47-Hour Armed Guard Training (armed positions only) Working Conditions * Moderate lifting 15-30 pounds regularly. * Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds. * Be physically active, able to frequently sit, stand, or walk for observing patrols, for long periods, and comfortable climbing stairs and walking up inclines and uneven terrain. * Conduct frequent and random on-foot patrols of the building and campus perimeter. * Effectively demonstrates the ability to use proper techniques in controlling disorderly or combative visitors, personnel, or trespassers when necessary. * Working in extreme conditions, heat\sun, cold, wet, and temperature changes while fulfilling patrol duties. What awaits you at Rapid Response * Annual salary increases * Medical, Dental, Vision, and 401k * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF * The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $26-30 hourly 10d ago
  • Part Time Entry Level Hospital Services Technician

    Stericycle Inc. 4.5company rating

    Buffalo, NY job

    Title: Part Time Entry Level Hospital Services Technician Job Function: Field Services Operations Career Area: Operations $22.50 per hour! Part-Time! Early Start Time! No Weekends! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: Hospital Services Technicians travel between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Key Job Activities: * Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. * Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. * Maintains a rigid collection and service schedule. * Communicates duty status on a defined scheduled. * Perform other duties and responsibilities, as assigned. * Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds. Experience: * 2+ years' work experience or Highschool diploma or equivalent. * Demonstrate strong communication skills and tact in providing superior. customer service in a variety of settings and situations. * May require mandatory immunizations and credentialing based on customer requirements. * Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities. * Ability to work independently and with little supervision. * Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's. Schedule: Start Time: 5:30 am Monday and Thursday Millard Fillmore Suburban Hospital, Williamsville, NY Schedule is subject to change to meet business needs. Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice. Nearest Major Market: Buffalo
    $22.5 hourly 37d ago
  • Human Resources Generalist

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    The Human Resources Generalist is responsible for supporting day-to-day HR operations across multiple functional areas and offices, including but not limited to employee relations, onboarding, benefits administration, compliance, performance management, and HR policy implementation. This role serves as a trusted resource for employees and managers while ensuring HR practices align with company goals and legal requirements. Salary Range $60,000 per year - $80,000 per year Hours Various; this position supports an organization operating 24/7, 365 days a year Responsibilities * Employee Leave of Absence Management: * Assess employee's eligibility for leave and assist in applying for said leave such as: FMLA/CFRA, PFL, DBL, and Workers Comp. * Maintain up-to-date records regarding employees on leave and their return-to-work status * Approve/deny disability and FMLA leave requests under the guidance of the HR Manager * Report Workers Compensation claims to insurance agency and COVID-19 cases to the DOH in a timely manner * Assist managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics * Manage onboarding for company, including inputting accurate information into HRIS/payroll system * Provide support with benefits overview and open enrollment * Assess training, development and employee relations needs through surveys, interviews, focus groups, and communication with managers * Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees * Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements * Maintain up-to-date records in HRIS regarding employee training, skills, education, etc * Counsel employees (and potential employees/applicants) on health plan provisions and assist in benefits enrollment Basic Qualifications * Associate Degree or advanced certificate in HR * 3-4 years of progressive experience in Human Resources positions * 1-2 years of leave management experience * Considerable knowledge of HR principles and practices * Ability to adapt to a fast-paced work environment and prioritize workload according Preferred Qualifications * Bachelors degree or equivalent in Human Resources, Business or Organization Development or related field * SHRM or PHR Certification * Advanced knowledge of various employment laws * Strong understanding of state and federal requirements and regulations What awaits you at Rapid Response * Annual salary increases and performance bonuses * Medical, Dental, Vision, and 401k * Paid Vacation and Sick Time * Wellness Program + Wellness DAYS OFF * Internal advancement opportunities * The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $60k-80k yearly 25d ago
  • Staff Accountant

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description We are seeking a highly skilled and detail-oriented Staff Accountant to join our accounting team. As an integral part of our organization, the successful candidate will be responsible for coordinating various tasks, ensuring the accuracy and efficiency of accounting operations. To thrive in this role, you must be extremely organized, detail oriented, and able to work at a fast pace. Our ideal candidate will be driven and eager to learn in order to develop a deep understanding of the company and its processes. You will be successful in your position if you have a desire to advance yourself by seeking out new skills and applying them to your work here at Rapid. Salary Range $60,000 to $80,000 per year, based on experience Hours Monday to Friday, 8:00am to 5:00pm Responsibilities Analysis and reconciliation for general ledger account. Prepare financial information and financial reports for monthly internal financial reporting package. Analyze activity in accounts reported on the balance sheet. Analyze Profit and Loss statements compared to past trends and expected results. Identify monthly adjustment entries as needed from the review and report findings to Controller. Prepare internal reports including budgets, cash forecasts, and sales summaries. Prepare job cost analysis for completed projects and work in process. Develop an in-depth knowledge of functions, processes, and reporting for the organization. Perform analysis on key segments of information and provide recommendations on plan of action. Collaborate on engagements within the organization to improve efficiency and accuracy in reporting. Provide effective insight into current and future projects. Assist in the creation, maintenance, and updating of processes to ensure efficiency and accuracy of reporting. Contribute to department and organization special projects as assigned. Qualifications Basic Qualifications Bachelor's Degree in Accounting required Candidate should have zero (0) to five (5) years of accounting experience. Ability to adapt to a changing environment and handle multiple priorities. Knowledge of general accepted accounting and auditing practices and principles. Outstanding organization and planning abilities. Excellent oral and written communication skills. Proficiency in Microsoft Office suite. (Word, Excel, Outlook) Successfully clear drug screen and background check to meet industry and security licensing requirements. Preferred Qualifications Candidate should have one (1) to three (3) years of accounting experience. Strong organizational and analytic abilities. Proficient understanding of laws, codes, and regulations. Experience utilizing Power BI for financial and accounting analysis. What awaits you at Rapid Response Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR10
    $60k-80k yearly 1d ago
  • Customer Service Account Coordinator ($21/hour - 2nd Shift)

    Rapid Response Monitoring, Inc. 4.2company rating

    Rapid Response Monitoring, Inc. job in Syracuse, NY

    Hours: Evening As a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customers property and their families. Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything. Thats where you come in! See the Responsibilities section below to learn more. The ideal candidate will have exceptional attention to detail, the ability to provide quality customer service, think on their feet, and be friendly but efficient on the phone. Starting Pay Rate: $21.00 Per Hour (not including shift differentials) Shift Differentials: Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. * For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate) * For hours worked between 5:00pm and 9:00pm, +$0.50 per hour * For hours worked between 9:01pm and 6:00am, +$1.00 per hour * For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour Start dates Available: Start your 4-week training on one of the dates below: * January 26, 2026 (8:00am - 4:30pm) * February 23, 2026 (8:00am - 4:30pm) Responsibilities Include: * Receive inquiries from clients via phone, email, and fax * Triage and field questions from clients * Input contract information in our database * Implement client account transfers and verify changes * Ensure all client account entries adhere to jurisdictional regulations * Provide team members with proofreading, scanning, mailing, and other administrative support Summary: Each day, youll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency. Qualifications: * High School diploma required, Associates or equivalent military experience preferred * Attention to detail, with an ability to stay focused on assigned tasks * Basic computer and typing skills * Good communication - written and verbal, particularly on the phone * Many of our positions require an extra level of screening to obtain Department of Defense security clearance * Successfully clear drug screen and background check to meet industry and security licensing requirements * Data Entry experience is preferred. What awaits you at Rapid Response: * Annual salary increases and performance bonuses * Medical, Dental, Vision, and 401k * Paid vacation and sick time * Wellness program and wellness days off * Internal advancement opportunities * The opportunity to make an impact on communities across the country every day About Us: Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether its a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country. Additional Information: Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at
    $21 hourly 4d ago
  • Guest Relations Porter

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description 303 Litho is seeking a Guest Relations Porter for our upscale residential building in Franklin Square. The ideal candidate is well-presented, friendly, organized, and service-oriented, with a strong hospitality mindset and a genuine passion for helping others and creating positive experiences. As the first point of contact for our residents, you will be responsible for various administrative tasks, including answering telephones, responding to resident inquiries, and ensuring smooth daily operations within our resort-style community. You must demonstrate dependability through consistent attendance and task completion, attention to detail by identifying and resolving issues that may impact resident satisfaction, and strong critical thinking skills to handle concerns diplomatically. Outstanding interpersonal communication skills are essential, as the right candidate will play a key role in delivering the elevated lifestyle our residents deserve. Salary Range $20.00 to $23.00 per hour, based on experience. Hours Various Full-Time Hours Weekends Required. Responsibilities Greet residents, visitors, and vendors with a warm, professional demeanor. Manage packages by receiving, logging, and retrieving them for residents. Manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution. Assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events. Coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction. Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property. Develop a network of local contacts, service providers, and businesses to serve guests. Notify Security of any issues that you cannot resolve immediately. Qualifications Basic Qualifications High school diploma or GED equivalent Proficient in Microsoft Office and computer literate Flexible schedule with availability on weekends Highly organized and detail-oriented Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor Excellent people skills and diplomacy, with the ability to interact effectively across all levels Ability to remain calm, polite, and patient in high-pressure or stressful situations Must successfully pass a drug screening and background check to meet industry and security licensing requirements Preferred Qualifications Minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry Working Conditions Moderate lifting 15-30 pounds regularly. Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds. Maintain physical activity by frequently sitting, standing, or walking for extended periods, and be comfortable navigating stairs, inclines, and uneven terrain. What awaits you at 303 Litho Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF About 303 Litho Located in Franklin Square, 303 Litho offers twenty-eight luxury residencies with all the benefits of city living without the hassles. Residents love the modern finishes and all-inclusive utilities. Additional Information 303 Litho offers competitive compensation and benefits package and dynamic and professional work environments. For more information, view our website at ************************* 303Litho is an Equal Opportunity Employer. INDRR6
    $20-23 hourly 6d ago
  • Healthcare Specialist

    Stericycle Inc. 4.5company rating

    Buffalo, NY job

    Title: Healthcare Specialist Job Function: Field Services Operations Career Area: Operations Starting Salary $60,000-$67,000 (BOE), Great Benefits: Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s). Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner. Key Job Activities: * Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy. Identifies and executes ways to reduce costs while still fulfilling contractual obligations * Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner. Serve as the primary liaison in managing all contracted waste streams * Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations) * Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application * Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers. Develop and deliver customized training for the implementation and maintenance of the contract * Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability * Perform other duties and responsibilities, as assigned Education: Preferred Education: in Bachelors Experience : * Bachelor's Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards * 3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers. Candidate is confident with public speaking duties * Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally * Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations * Demonstrates the ability to present ideas/information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listen to others to respond effectively to ideas and questions. Presents prepared information to groups in a manner that is clear & concise, holds their interest, and addresses their needs or concerns. * Always demonstrates a professional work ethic and professional appearance * Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team. Demonstrates time management skills, working in an autonomous environment Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice. Nearest Major Market: Buffalo
    $60k-67k yearly 34d ago
  • Project Manager

    Rapid Response Monitoring 4.2company rating

    Rapid Response Monitoring job in Syracuse, NY

    Job Description As our Project Manager, you'll be the driving force behind our most critical projects. From concept to completion, you'll ensure everything runs smoothly, stays on budget, and meets our high standards. Your strategic mind and problem-solving skills will be key to overcoming challenges and delivering outstanding results. We thrive on innovation, creativity, and strategic thinking. We tackle complex projects head-on and deliver results that exceed expectations. Salary Range $80,000 - $100,000 per year, based on experience Why You'll Love Working Here Impactful Work: Lead projects that make a real difference in protecting people and property. We tackle complex projects head-on and deliver results that exceed expectations. Creative Freedom: We value out-of-the-box thinking. Your innovative ideas are not just welcomed but essential to our growth. Collaborative Culture: Work with a team of dynamic professionals who support each other and celebrate successes together. Growth Opportunities: Your career development is important to us. We offer continuous learning and advancement opportunities. What We're Looking For Education: Bachelor's degree in a relevant field Experience: At least five (5) years of project management experience handling diverse stakeholders, competing priorities, and tight deadlines Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Exceptional writing and communication skills. Ability to read, analyze, and interpret technical requirements Mindset: A strategic thinker with a knack for problem-solving and innovation Bonus For Certification: Project Management Professional (PMP) and other project management certification Industry Experience: Background in technology or engineering projects Tech Savvy: Familiarity with project management software and tools What awaits you at Rapid Response Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
    $80k-100k yearly 15d ago

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Rapid Response Monitoring may also be known as or be related to RRMS, Rapid Response Monitoring, Rapid Response Monitoring Services Inc and Rapid Response Monitoring Services, Inc.