Rasa Floors jobs - 41 jobs

Salary Description $18-$20 an hour

What if you could use your people skills to support a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it's also one of the world's least digitized and least served industries. That's why we're looking for a talented Customer Support Representative (CSR) to join Procore's journey to revolutionize construction. As a CSR, you'll utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform. As a member of Procore's CSR team, you'll be provided with the resources to master your craft and clarity of purpose through a shared vision-to improve the lives of everyone in construction. With encouragement from nurturing team leaders, you'll have access to programs and equitable opportunities to help you grow and thrive, both personally and professionally. For strong CSRs, this position is a great launching point to careers on our Custom Solutions, Documentations, Learning & Development teams, and more! If you're excited by the opportunity to work with a dynamic, diverse team in a fast-paced, fast-growing environment-Procore is the place for you! This position will report to the Manager of Customer Support and is based remotely. We provide our customers with 24/7, around-the-clock support. We are looking for folks who are interested in learning more about starting a support career at Procore now or in the future if/when a position becomes available. What you'll do: * Acquire and maintain a thorough understanding of Procore's business model, system, and the tools needed to optimize system use and maximize impact * Work in an exciting, fast-paced contact center environment that requires adherence to assigned schedules to ensure adequate coverage for customer needs * Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems * Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide our customers through the process of achieving their goals with Procore's software * Diligent, consistent attention to detail and management of administrative aspects of the job * Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike * Proactively seek guidance and direction from manager and co-workers when appropriate * Convey Procore's culture, values of Openness, Optimism, and Ownership to our clients, adhere to established ethical standards What we're looking for: * 6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED * A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully * Strong curiosity and persistence while researching and troubleshooting problems to find answers to consumer questions * A hungry learner with the ability to learn quickly and adapt to a changing product * Self-starter who is excellent at problem-solving * A solution-focused mindset that proactively detects issues and provides timely solutions * Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player * Prior experience or even interest in the construction industry is a plus Additional Information Base Pay Range: 19.20 - 26.40 USD Hourly For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: 114,400.00 - 157,300.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for a Mid-Market Account Executive, Healthcare to join Procore's Sales Team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic healthcare accounts. You'll focus on healthcare companies and organizations that can benefit from Procore's world-class project management tool for the construction industry. This position's primary function is new account acquisition and you will also be responsible for growing revenue within your existing customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation, and closing. This position will report to a Director, Healthcare Sales and can be based remotely in the western/central U.S. You will primarily be targeting West Coast prospects and customers. This role is fully remote. We're looking for someone to join us immediately! What you'll do: * Timely follow-up and qualification of new prospects from either inbound leads or customer requests generated by marketing * Develop prospecting plans for territory development to build rapport and create opportunities * Research accounts, identify key players, generate interest, and obtain business requirements * Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested * Pursue an increased knowledge of key competitors to communicate our value proposition to customers effectively * Manage and maintain accurate leads, opportunities, and account information within Salesforce.com * Achieve or exceed monthly and quarterly targets * Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers * Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements What we're looking for: * BA/BS or equivalent experience preferred * 5+ years of demonstrated successful software sales, preferably B2B * Public Sector sales experience with an emphasis on healthcare customers required * Experience using a consultative, solution-based sales methodology desired * Proven record of success in an inside sales and or outside sales-based selling model * Proven ability to communicate effectively via telephone and email with customers * Ability and resilience to work in a fast-paced sales environment * Ability to develop trusted relationships * Proficiency in Microsoft Office products and online collaboration tools * Experience with CRM and opportunity management systems, preferably Salesforce.com * Proven ability to build and manage pipeline and forecasting Additional Information Base Pay Range: On Target Earning Range: This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do * Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. * Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. * Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. * Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. * Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. * Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. * Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. * Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For * 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. * Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. * Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. * Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. * Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. * Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. * Strong customer support and client relation skills, prioritizing a customer-focused approach. * Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We are hiring a Beneficiary Verification Analyst for the Payment Operations team to support compliance, risk management, and operational efficiency goals. This position focuses on confirming the validity and ownership of bank accounts for new and existing customers, ensuring all digital transactions are legitimate and secure against evolving fraud tactics. This position reports into the Director of Payment Operations and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Complete all bank account verification tasks in accordance with regulations, ensuring proper authorization is received. * Utilize various verification methods, including document review and automated systems, to confirm account ownership. * Research and resolve complex account issues, escalating to management or legal counsel when necessary. * Maintain accurate and detailed records of all verification activities for auditing purposes. * Collaborate with other internal departments, such as risk management and compliance, to address potential fraud indicators. * Provide superior customer service to internal and external parties related to account verification. * Efficiently manage and resolve returned payment exceptions and inquiries What we're looking for: * Proven experience in financial services, banking operations, or risk/compliance. * Familiarity with risk and compliance software and Know Your Customer (KYC), Know Your Business ( KYB), and Anti-Money Laundering (AML) regulations. * Understand and apply knowledge of various payment rails, especially ACH (Automated Clearing House) and wire transfers, to ensure compliance with NACHA rules and other relevant standards during the verification process. * Experience with AI-powered systems for identity or document verification. * Working knowledge of fraud detection software and anomaly detection. * Ability to handle sensitive and confidential information with discretion. Additional Information Base Pay Range: 63,232.00 - 86,944.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Procore is looking for a Senior Manager, Design to help us transform the construction industry by inspiring future-facing solutions that simplify complex business processes and drive richer collaboration across stakeholders on a construction project. As Senior Manager, Design, you will lead a team of talented UX designers toward designing customer-centric solutions that radically improve existing functionality and propose design solutions for filling in gaps in our current product. As a member of the leadership team, you will be a fierce advocate for quality design and a bold voice that drives commitment towards creating elegant solutions for our customers. You'll also partner with Product, Engineering, and UX leaders to develop and execute our strategy. You'll be deeply connected with and motivated by our vision to improve the lives of everyone in construction. If you're interested in helping put Procore at the center of all things construction-apply today! This position will report to our Sr. Director of Design for Financials and Preconstruction and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Drive a systems-mindset to build and integrate consistent, efficient components across the product portfolio including mobile experiences * Contribute to a world-class Design Systems UX team through leading, developing, and hiring highly talented designers * Serve as an internal thought leader and key facilitator of a design system-centered approach to building experiences * Present the system's mission, library, and process to other groups, including product managers, content specialists, engineering, and other design and development teams throughout the enterprise * Enable cross-functional product teams to achieve the company's prioritized business objectives and key results * Gather and analyze qualitative and quantitative insights to inform design decisions * As a mentor and coach to designers, you will give and receive feedback that improves design outcomes and fosters learning. You will create the right circumstances and conditions for the design to deliver value, and for individuals to create meaningful, career-defining work What we're looking for: * 7+ years of experience building and delivering successful, complex B2B Enterprise/SaaS products. * 7+ years of experience building and leading UX teams of 10+ * A collaborator who can partner with Product and Technology to take industry insights and business goals to direct teams * Expertise in designing for web and mobile experiences * Ability to seamlessly flip between the language of business and design, setting meaningful goals and objectives for your team, while advocating for important design decisions to company leadership * History of driving decisions through qualitative and quantitative research & analysis * You have the ability to recognize great design work and inspire others to achieve higher levels of excellence * A strong example of a servant leader, deploying your team in a way that shares decision-making, encourages ownership and autonomy, and drives engagement * Must have experience with modern interface design tooling Additional Information Base Pay Range: 198,240.00 - 272,580.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We are looking for a talented Senior Manager, Support and Services Tools to join Procore's GTM Tech, Data & Process team. In this pivotal role, you will be directly responsible for developing and executing the Business Applications systems roadmap for our Global Professional Services, and Customer Support functions. You will lead a cross-functional team of Business Analysts, Developers, and Quality Engineers to drive the delivery and continuous improvement of our core platforms. Your technical scope spans Salesforce Sales & Service Cloud and Certinia PSA, as well as critical integrations with financial systems including Zuora, Concur, Coupa, and NetSuite. Your focus will be on strategic alignment, technical thought leadership, and ensuring the efficient, scalable use of these technologies to achieve exceptional business results. What You'll Do: * Roadmap Development & Execution: Define and execute the long-term technical strategy for Global Professional Services, Customer Success, and Customer Support applications. You will collaborate with business leaders to align the roadmap with corporate objectives, ensuring that technical deliverables support company growth, scalability, and customer satisfaction goals. * Business Process Analysis, Development & Optimization: Lead the effort to analyze complex business challenges and translate them into efficient workflows. You will guide your team of Business Analysts in documenting requirements and optimizing end-to-end business processes. Champion continuous improvement by identifying operational inefficiencies and driving the development of streamlined, automated solutions. * Technical Leadership - Solution Design, Tech Platforms & Integrations Expertise: Serve as the primary technical architect for the GTM ecosystem. You will oversee high-level solution design for Salesforce Sales & Service Cloud and Certinia PSA, ensuring architectural integrity and security. You will also manage the complex enterprise integrations with financial back-office systems (Zuora, Concur, Coupa, NetSuite). * People Leadership (Hire, Mentor/Coach, and Development of Talent): Build, manage, and scale a high-performing, cross-functional team of Business Analysts, Developers, and Quality Engineers. You will be responsible for recruiting top talent, setting clear performance goals, and conducting compensation reviews. A key focus will be mentoring team members and defining career paths to foster professional growth and retention within the organization. What We're Looking For: * Experience: 12+ years of experience leading cross-functional application delivery teams-specifically managing Business Analysts and Developers-with a strong focus on GTM and Financial systems * Domain Expertise: Deep understanding of Salesforce Sales & Service Cloud and Certinia (PSA) capabilities and architecture. * Integration Knowledge: Experience managing enterprise integrations with financial back-office systems such as Zuora, Concur, Coupa, and NetSuite. * Technical Implementation: Proven track record implementing advanced functionalities and leveraging platform capabilities to solve business problems. * People Leadership: Strong history of building and developing high-performing teams, including managing performance improvement plans and compensation reviews. Education: Bachelor's degree in Computer Science, Information Technology, or a related technical field. Additional Information Base Pay Range: 163,040.00 - 224,180.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for an Enterprise Project Manager to join Procore's Professional Services team. In this role, you'll manage internal and external resources to ensure professional service engagements are delivered successfully, on time, and within budget. The primary goal of this role is to help clients onboard, adopt, and grow with Procore while delivering exceptional value and ensuring high client satisfaction. As an Enterprise Project Manager, you'll partner with Professional Services Consultants, Delivery teams, Sales, Product, and Customer Success team members to execute client onboarding and service engagements. Use your consultative mindset, project management expertise, and resource coordination skills to plan, execute, and monitor projects while providing strategic guidance and thought leadership. This is an exciting opportunity to work closely with clients, help them achieve business outcomes, and contribute to Procore's growth and impact-apply today and join a team dedicated to excellence and client success. This position reports into the Manager of Project Management, Professional Services and can be based in our Carpinteria, CA, Tampa, FL, Austin, TX offices, or remotely from a US location. We're looking for candidates to join our team immediately! What you'll do: * Work with clients to define execution strategies that ensure delivery of all agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management strategies. * Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies. * Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally. * Develop and implement repeatable processes and templates to create efficiencies and standardization. * Manage custom service delivery timelines and project plans to ensure on-time delivery of services and deliverables. * Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives. * Prepare accurate and insightful reports on project progress, budget, and risks using Procore's internal systems. * Provide proactive and high-level service to Procore clients through consistent and clear communication. * Maintain working knowledge of Procore's products, business model, emerging technologies, and service best practices. What we're looking for: * 8+ years of experience managing or supporting large-scale services delivery. * Strong skills in creating and managing Gantt project schedules, documenting business outcomes, managing and forecasting resources, and maintaining RAID logs. * Experience managing complex projects across web and mobile applications for documentation management, project management, or similar platforms. * Prefer experience in construction and/or financial SaaS industries and Organizational Change Management consulting. * Innovative, persuasive, creative, goal-oriented, optimistic, proactive, and adaptable. * Deep understanding of value drivers and establishing standard operating procedures. * Proven success managing professional services projects delivering $100K+ and effectively managing scope. * Willingness to travel for client on-sites and company events (up to 30-40% of time). * PMP and/or CAPM certification strongly preferred. Note: While this role works closely with all levels of our organization, including Sales, it is not a selling role. The focus is on ensuring clients are well supported, educated, and fully adopted on Procore's platform. Additional Information Base Pay Range: On Target Earning Range: This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Procore is looking for an inspiring and accomplished Sales Development Representative, to join one of the highest-performing sales teams in the software industry. Our Sales Development team is an essential component of our sales model and has helped fuel our incredible growth for the past several years. As a Sales Development Representative, you'll develop an understanding of the construction industry and Procore's product to help improve one of the world's largest industries. We pride ourselves on setting challenging goals and having fun achieving them together. We value our culture and are looking for optimistic and motivated people to join our team. Are you up for the challenge? This position will report to the Manager, Sales Development and can be based in our Tampa, FL, Austin, TX or Carpinteria, CA office. What you'll do: * Create new business opportunities to fuel Procore's growth * Partner with an Account Executive to achieve mutually aligned sales quotas each month * Engage construction professionals through phone, email, and other channels to understand their challenges and identify opportunities to solve them * Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business * Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business * Conduct daily activities including * Pre-call research and planning * Make a high volume of calls per day * Follow-up with previous contacts (nurturing leads) * Maintain Salesforce records Depending on staffing requirement SDRs may start in our Flex team for a time before moving into an assigned territory. Flex responsibilities and expectations are as follows * Learn the role by calling into dedicated accounts * Prioritize learning and development and progress quickly through our Procore certification process * Shadows sales teams across Procore * Prepare to enter an assigned territory and make an immediate impact * Learn systems and processes associated with role What we're looking for: * Desire to pursue a career in Sales * Will to achieve results-the curiosity and perseverance to push harder when the going gets tough * Enjoy working in a collaborative ambitious environment-inspire your team to be better while achieving your goals * Commitment to lifelong learning and continuous development * Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges * Demonstrate our core values of Ownership, Optimism, and Openness. * Friendly, enthusiastic and demonstrate empathy and thoughtfulness in your work Bonus Points For: * 1+ years of experience in SaaS, especially software sales * Entrepreneurship * Construction industry experience, especially with a general contractor or subcontractor * Bachelor's degree preferred but not required Additional Information Base Pay Range: 22.88 - 31.50 USD Annual On Target Earning Range: 68,000.00 - 93,500.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're seeking a Senior User Experience Researcher to join Procore's Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security, and business systems. In this Senior User Experience Researcher role, you'll support research initiatives that guide the development of intuitive, effective product experiences. You'll partner with product designers, product managers, and engineers to conduct research that informs decisions across the product development lifecycle. Use your analytical mindset, communication skills, and curiosity to generate actionable insights that improve outcomes for users and the business. This position reports to the Sr. Manager of UX Research and will be based in our Austin, TX office. We're looking for someone to join us immediately. Apply today to join our team of Groundbreakers! What you'll do: ● Conduct evaluative and generative user research using a variety of qualitative and quantitative methods ● Collaborate with product teams to identify research opportunities and align on goals and timelines ● Plan, recruit for, and execute research studies such as usability tests, interviews, concept testing, and surveys ● Analyze and synthesize findings to identify patterns, user needs, and pain points ● Present insights and recommendations in a clear and engaging manner to cross-functional teams ● Contribute to the continuous improvement of research practices and team resources ● Support the democratization of research by advising and empowering non-researchers to use research methods responsibly ● Work under the guidance of more senior researchers to build your skills and domain knowledge What we're looking for: ● 5 + years of experience conducting user research in a product development context, including internships or academic work ● Familiarity with core research methods such as usability testing, user interviews, and surveys ● Basic proficiency with research tools like UserTesting, Qualtrics, or Figma ● Strong communication and collaboration skills ● A growth mindset, willingness to learn, and ability to receive and incorporate feedback ● Ability to manage multiple tasks and prioritize effectively in a fast-paced environment Additional Information Base Pay Range: 140,960.00 - 193,820.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for an Enterprise Solution Specialist, Project Execution to help expand our Enterprise customers' Procore platform to include our entire Project Execution Package and supporting products, and to ensure they drive the maximum value from them. In this role, you'll be the product champion for all of Procore's Project Execution products (Project Management, Quality & Safety, Bid Management, BIM, Prequalification, and Analytics) and serve as a subject matter expert. You will succeed in this role when the customer purchases and realizes business performance gains from their investment. You will literally be helping improve the lives of our construction customers by connecting them on a global platform. As a successful Solution Specialist, you'll help organizations understand best practices around Project Execution solutions and the many business benefits they can provide. You'll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you'll leverage your consultative-mindset and knowledge of the construction industry and Procore's software platform to provide clients with important recommendations on how Preconstruction products will benefit their business performance. You'll partner closely cross-functionally with Sales, Customer Engineering, PS, Support, Product, and Marketing. Successful candidates are passionate about construction and technology. This position can be based at our headquarters in Carpinteria, CA, or Austin, TX office, but can also be remote. We're looking for candidates to join us immediately. What you'll do: * Function as the Project Execution Subject Matter Expert for the account management teams you align with. Work with the Account team to identify PE cross-sell opportunities within our existing enterprise customer base. * Partner with primary Account Manager and CSE on account strategy and product enablement to effectively position and sell our PE product suite, ultimately driving customer attaches to achieve product-specific ARR targets. * Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value. * Master the product roadmap of our PE product suite and act as an expert in the evolving state of our platform * Provide visibility into PE performance, forecasts, and attach rates to help sales leadership build a plan for their ARR targets. * Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers. * Act as an owner of your book of business, driving revenue growth and customer expansion What we're looking for: * BA/BS or equivalent experience preferred * 8+ years of demonstrated successful software sales, preferably B2B * Background in the construction industry (can be through selling into it), and understanding of construction jobsite activities and process * Experience using a consultative, solution-based sales methodology desired. Selling based on the outcomes of a platform is preferable to transactional based sales * Proven record of success in an inside sales and or outside sales-based selling model and capacity to work in a fast-paced sales environment * Proven ability to communicate effectively via telephone and email with customers and ability to develop trusted relationships * Ability to work cross functionally and sell as a team * Proficiency with Microsoft Office products and online collaboration tools, as well as Experience with CRM and opportunity management systems, preferably Salesforce.com * Proven ability to develop and manage pipeline and forecasting Additional Information Base Pay Range: 131,040.00 - 180,180.00 USD Annual On Target Earning Range: 218,400.00 - 300,300.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

What if you could use your operational and technical leadership skills to operate and manage a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it's also one of the world's least digitized industries, not to mention one of the most dangerous. That's why we're looking for an experienced Director, Engineering Operations to join Procore's journey to revolutionize a historically underserved industry. About this Position As a Director, Engineering Operations, you will oversee global engineering operations. This includes global engineering response of all production systems and leadership of our Site Reliability and Engineering teams. You will oversee the response, resolution, and coordination of on-call teams to maximize the availability and reliability of all Procore production systems. You will lead weekly operational reviews detailing major incidents, oversee incident retrospectives, and ensure timely remediation plans are completed with high quality to avoid future incident repeats. You will work closely with our internal product teams to influence opportunities that improve Procore products and services from an operational lens. You will deliver and execute well-designed and strategically aligned operational policies and procedures to minimize downtime for Procore's customers as well as preparing and approving customer facing incident reports. You will leverage your previous operational experience to facilitate world-class operational runbooks, disaster recovery procedures, and compliance policies. You will work with customer support, external comms, and legal representatives as appropriate. You will regularly present executive leadership summaries concerning Procore state of operations. This position reports to the VP, Runtime Platform & Architecture based in the Greater Austin, TX metropolitan area. We're looking for someone to join us immediately. What you'll do: * Develop and execute Procore's global operations strategy while regularly communicating with executive leadership. * Deliver and operate an effective incident management framework. This means you will lead and coordinate incident response efforts globally, ensuring minimal downtime while establishing world class operation standards and communication protocols during incidents. * Identify and mitigate operational risks. * Build and manage a high-performance SRE team, troubleshoot complex problems, setting performance goals and metrics, ensuring systems meet or exceed established benchmarks. * Develop and maintain contingency plans to address potential disruptions. * Versed in various compliance policies and procedures including, but not limited to, disaster recovery, change management, security protocols, audit compliance, and support. * Manage teams responsible for Maintenance and Operations of Procore FedRAMP authorized systems and environments. * Collaborate, where appropriate, with various internal teams such as customer relations, legal, quality, product and engineering, as well as senior leadership. * Develop and manage the operations budget, ensuring cost-effectiveness. What we're looking for: * 10+ years of enterprise-grade production operations experience with world class 24x7 incident management policies and procedures. Relevant operational experience in SaaS or high volume transactional environments serving millions of global users. * 7+ years of leadership experience in governing and managing engineering toolchains to drive engineering excellence and standards across a diverse tech landscape. * Experience with global follow-the-sun engineering response procedures as well as handling customer communications at an executive level. * Proven data-driven leadership with creating frameworks, templates, processes, and cadences that facilitate decision-making, including metrics, dashboards, and organizational comms that optimize ITIL best practices such as reducing MTTD and MTTR. * Experience in building and facilitating enterprise-grade disaster recovery policies and procedures. * Licenses/Certificates/Designations - based on the field of technical expertise. * A deep understanding of software development lifecycles (SDLC) and product management best practices, such as lean product management, Agile Scrum, Kanban, CI/CD, etc. About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law. Perks & Benefits You are a person with dreams, goals, and ambitions-both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events. Additional Information Base Pay Range: This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. This position requires access to technology, software, and data that is controlled or restricted under U.S. law, regulation, executive order, or government contract. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for an SEO Specialist to join Procore's Digital Marketing Team. In this role, you'll be responsible for conducting audits, keyword research, performance analysis, identifying opportunities to optimize Procore's web presence and to support the growth of Procore's organic search program. As an SEO Specialist, you'll partner with the Web and Content teams to execute on SEO strategies across our global domains. Use your technical SEO proficiency, data-driven storytelling, and cross-functional collaboration skills to accelerate organic growth, capture high-intent market share, and solidify Procore as the undisputed digital authority in the construction management industry. Join a team where your insights directly influence the digital roadmap of a market-leading platform and where your professional growth is fueled by a culture of innovation and transparency-apply today! This position reports into the Director of SEO and Marketing Performance. This person can work from one of our offices or remotely. We're looking for someone to join us immediately. What you'll do: * Partner cross-functionally on all aspects of SEO, including keyword research, content strategy, and technical SEO implementation * Contribute to the execution of Procore's holistic SEO roadmap to expand organic visibility * Monitor keyword rankings, traffic trends, and SERP features to identify opportunities for improvement * Collaborate with writers to ensure content is optimized for target keywords, featured snippets, and internal linking pathways * Categorize keywords and search themes into logical topic groups that align with user intent and content strategy * Conduct monthly technical audits and collaborate with SEO managers and engineering partners to resolve issues * Track, report, and analyze traffic patterns and user behavior across the website to support data-driven decisions What we're looking for: * 2+ years of SEO experience in keyword research, content ideation, technical audits, and content review * Proficiency with tools such as Ahrefs, Semrush, Screaming Frog, or comparable SEO platforms * Experience partnering with cross-functional teams (web development, content, UX, SEM, Social) * Expert-level ability to conduct high-impact keyword research that identifies high-intent opportunities and maps them effectively to the user journey. * Experience collaborating with content teams to optimize headers, meta tags, and internal linking structures while ensuring copy remains natural and engaging for humans. * Excellent communication, organization, and project-management skills with high attention to detail. * A proactive learner who stays ahead of search engine algorithm updates (e.g., Core AI updates, SGE) and can pivot strategies quickly in a changing digital landscape. Additional Information Base Pay Range: 71,552.00 - 98,384.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Requirements Required Skills/Abilities: Communication skills: able to effectively communicate in both written and verbal form. Proficient in effectively engaging with cross-functional teams and stakeholders. Reasoning/challenge-solving ability: able to analyze situations fully to arrive at accurate, logical, and appropriate resolutions; able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; able to deal with challenges involving several concrete variables in standardized situations. Safety Leadership: Skilled in analyzing safety issues, developing solutions, and making informed decisions. Leadership and Team Building: Proven ability to lead, coach, mentor, and motivate a diverse team, fostering a collaborative and high-performance environment. Financial Acumen: strong understanding of budgeting, forecasting, and financial management to drive profitability and manage expenses effectively. Time Management and Organization: Effective time management and organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines. Technology/Software: Demonstrates advanced expertise in Windows, Microsoft Office applications, and CRM software. Mathematical Skills: Strong proficiency in numerical analysis and mathematical calculations. This includes the ability to work with large sets of financial data, perform complex calculations, and accurately interpret numerical information. Driving Skills and Knowledge of Traffic Laws: Demonstrates the ability to safely operate a vehicle in a business context, with a thorough understanding of traffic laws and regulations. Education/Experience: Bachelor's degree in business management or a related field (preferred) with a minimum of two (2) years of branch management experience or, Minimum of four (4) years experience in a branch management Certifications, Licenses, Registrations: Maintain Forklift Certification Valid Driver's License and clean driving record Supervisory Responsibility: This position will directly supervise the overall direction, coordination, and evaluation of all branch employees. Will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and managing work; appraising performance; rewarding and disciplining employees; managing time and attendance; addressing complaints and resolving challenges. Travel: This role involves regular travel to visit client sites and attend client and association events. Flexibility in scheduling is necessary to accommodate meetings, events, and other business activities, which may include evenings and weekends. The position requires the use of a personal vehicle for travel, therefore must have reliable transportation, a valid driver's license, and maintain personal liability coverage. Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Strength: employee able to lift and move 1-10 lbs. frequently and 11-25 lbs. occasionally Movement: frequently required to stand, walk, sit, use hands to finger, handle, and grip, feel, reach with hands and arms. and climb or balance, manual dexterity. Audio: employee able to hear, understand, and distinguish speech and/or other sounds; able to express or exchange ideas, to impart oral information to clients or the public, and to convey detailed, accurate spoken instructions to other workers Vision: Position requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Work Environment: The position will primarily be based in the branch/warehouse environment but will also involve working in various settings, including client offices, trade shows, and public events. This position requires regular driving to client sites, and attending business-related events as required. You will spend time on the road, encountering various weather and traffic conditions, so comfort with extended driving is essential. The work environment is fast-paced, characterized by a high volume of emails, phone calls, and site visits. The noise level is typically moderate but can vary depending on location and event type. Exposure to outside weather conditions is expected. Occasionally, you may encounter fumes, airborne particles, moving mechanical parts, and vibrations. The role may occasionally use standard warehouse equipment such as forklifts, box cutters, and cutting machines and frequent use of standard office equipment such as a computer, and phone. EEO Statement: RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances Salary Description $80k-$100k

We're looking for a Commercial Account Executive to join Procore's Owners Sales Team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and prospecting techniques to acquire new strategic mid-sized customers that can benefit from Procore's world-class project management tool for the construction industry. This position's primary function is new account acquisition, where you'll grow revenue with new product sales to our prospective leads. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation, and closing. This position can be based remotely from a US location. We're looking for someone to join us immediately! What you'll do: * Develop prospecting and account plans for prospect development to build rapport and create opportunities * Research accounts, identify key players, generate interest, and obtain business requirements * Work cross-functionally with SDRs and Solutions Engineers (SEs) to show Procore's position as the leading construction software solution to prospects * Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested * Work collaboratively with Account Managers to communicate customer goals, pain points, and all relevant customer information to ensure a smooth hand-off to post-enrollment activities (product adoption, cross-selling) * Pursue an increased knowledge of key competitors to communicate our value proposition to customers effectively * Manage and maintain accurate leads, opportunities, and account information within Salesforce.com * Achieve or exceed quarterly and annual targets * Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers * Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements What we're looking for: * BA/BS or equivalent experience preferred * 5+ years of demonstrated successful software sales, preferably B2B * Experience using a consultative, solution-based sales methodology desired * Proven record of success in an inside sales and or outside sales based selling model * Proven ability to communicate effectively via telephone and email with customers * Ability and resilience to work in a fast-paced sales environment * Ability to develop trusted relationships * Proficiency in Microsoft Office products and online collaboration tools * Experience with CRM and opportunity management systems, preferably Salesforce.com * Proven ability to build and manage a pipeline and forecasting Additional Information Base Pay Range: On Target Earning Range: This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for an Office Operations Generalist to join Procore's Building Operations team and support employees and day-to-day operations at our Austin office. In this role, you'll help create a welcoming, organized, and well-functioning workplace by managing office services, supporting facilities needs, and providing exceptional internal customer service. The primary goal of this role is to ensure a smooth, positive office experience for employees, guests, and partners. As an Office Operations Generalist, you'll partner closely with the Building Operations team and internal stakeholders across Procore to support office operations, events, and facilities needs. You'll use your organizational skills, proactive mindset, and customer-first approach to keep the office running efficiently. If you enjoy variety, thrive in a fast-paced environment, and take pride in creating great workplace experiences, this is a great opportunity to make an immediate impact. This position reports into the Building Operations team and will be based in our Austin office. What you'll do * Maintain appropriate levels of food, kitchen, and office supply inventory for the Austin office. * Perform daily cleaning and upkeep of kitchens, conference rooms, and shared spaces. * Support internal events through setup and teardown. * Register, greet, and assist visitors, ensuring a positive first impression. * Manage the office ticketing system by responding to, prioritizing, and routing incoming requests. * Stay informed on team activities, meetings, visitors, and deliveries. * Assist with facilities-related tasks and requests as needed. * Communicate regularly with Office Operations team members via email and Slack. * Partner with other departments on operations-related projects as needed. What we're looking for * Previous experience working in a professional office or operations environment. * Strong written and verbal communication skills across email, phone, and in person. * Proven ability to multitask, prioritize, and stay organized in a dynamic environment. * Customer service mindset with the ability to interact professionally with guests, employees, and executives. * Proficiency in Microsoft Office and Google Workspace applications. * High level of discretion and respect for confidential information. * Strong commitment to customer service, employee experience, and company growth. * Ability to lift up to 50 lbs as required. Additional Information Base Pay Range: 19.20 - 26.40 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for a Principal Software Engineer to join Procore's Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security and business systems. In this Principal Software Engineer role, you will be primarily responsible for establishing the technical direction, creating reference patterns, and driving the effective execution of that strategy for Quality, Safety, and Media, one of Procore's core product areas. You'll partner with Engineering, Product Management, Design, and Architects to lead development of software that helps improve quality and safety and media on the jobsite. You'll utilize your deep experience in web, UI/UX, and Micro Frontend development to build highly effective systems and practices, foster collaborative relationships, and measure value delivered to our customers. This position reports to the Director of Software Engineering and will be based in our Austin, TX office. We're looking for someone to join us immediately. Apply today to join our team of Groundbreakers. What you'll do: * Plan and implement scalable user interface systems that delight users for very complex construction workflows * Lead code reviews and documentation, and take ownership of complex bug fixes and architectural improvements * Drive the success of projects, from the technical design, implementation, and launch to operation while mentoring other engineers * Hands-on development and architecture of systems that meet the test of time for a variety of web modalities * Build awareness, increase knowledge, and drive adoption of modern technologies, industry innovations, trends, and architecture patterns, while sharing customer and engineering benefits to gain buy-in * Collaborate with leaders across engineering, product management, UX and business stakeholders to understand strategic objectives and align technology solutions to business goals * Establishing and maintaining our overall technology strategy which supports and enables our multi-year corporate and product strategies, and which embodies our P&T and Engineering Principles What we're looking for: * Degree in Computer Science, a related field, or comparable work experience * 12+ years experience in Software Engineering, Test Driven Development, and Design principles for web and full stack applications at scale with distributed architectures * Experience with Javascript (ES6), HTML5, CSS, and experience with modern Javascript frameworks (e.g., React, Angular, Vue). * 8+ years experience working on full-stack modern applications and frameworks (Java, Ruby on Rails, Nest.js, React, Typescript, Angular) * 8+ years experience in Object-Oriented Program fundamentals, Test Driven Development, and Design principles (Ruby, Java, Go, NodeJS, Python) * Extensive experience with modern testing frameworks (e.g., Jest, Cypress, Enzyme, Mocha, Chai). * Time-honed expertise with medium-to-large scope modern web development projects across the entire spectrum of development, testing, staging, deploying, and monitoring * Ability to effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization, and promote a culture of engineering excellence, while being comfortable with the overall responsibility and accountability to create and maintain technical strategies and execution plans Additional Information Base Pay Range: This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. This position requires access to technology, software, and data that is controlled or restricted under U.S. law, regulation, executive order, or government contract. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for a Product Design Lead to join Procore's Product & Technology Team-a customer-centric group encompassing engineering, product, design, data, security, and business systems. Procore software aims to improve the lives of everyone in construction, and our people are the driving force behind this innovative, top-rated global platform. In this role, you will be the "design captain" for one of our key product areas, owning design outcomes end-to-end. You'll serve as a strategic partner to Product and Engineering, directly shaping priorities and tradeoffs to ensure user value drives the roadmap. This is a player-coach role: you are an experienced designer deeply embedded in the work, anchored to craft leadership rather than hands-off administration. Reporting to the senior Product Leader for your area, you will place Design at the center of strategy and execution. This role is based in our Austin, TX office, and we're looking for someone to join us immediately. Apply today to join our team of Groundbreakers. What You'll Do 1. Design Ownership & Strategic Partnership * Own the "Why": Partner with Product and Engineering leaders to translate business objectives into clear, user-centered design direction. You are accountable for the quality, coherence, and impact of your product area over time. * Drive Insight-Led Decisions: Develop a deep understanding of real customer workflows by engaging directly with users. You do not delegate insight; you use evidence from the field to clarify tradeoffs and represent the customer reality in every decision. * Navigate Complexity: Oversee the design strategy for strategic areas such as Pay, Owners, or Quality and Safety. You will make the hard calls to ensure the direction is sound, cohesive, and grounded in evidence. 2. Hands-On Craft & Decision Making * Lead Through the Work: Stay "in the files" and in discovery. You step in directly when problems are ambiguous, quality is at risk, or the team needs strong direction. * Rapid Validation: Treat design as a series of testable hypotheses. Use high-fidelity prototyping and modern tooling-including AI-to explore, validate, and increase velocity without sacrificing quality. * Balance Progress and Precision: Guide the team through tradeoffs between speed and quality, ensuring we ship to learn while protecting the integrity of the experience. 3. Team Leadership as Leverage * Manage to Raise the Bar: Manage a small group of IC designers primarily to improve the quality of thinking and craft. You teach through critique, pairing, and direct involvement. * Direct the Effort: Collaborate closely with designers to clarify how their work connects to business outcomes. This includes maximizing the "Flex" team by onboarding them and directing them toward the thorniest challenges. What We're Looking For * A Designer First: You bring 10+ years of experience in Product Design, with a track record of shipping high-quality B2B or enterprise products. You have the "design savvy" to move work forward and know when to invite debate versus when to decide. * Customer-Obsessed & Pragmatic: You are relentless about making the user's life easier, but you value impact over dogma. You know when to push for excellence and when to move forward in service of outcomes. * Business Fluent: You understand how SaaS products succeed and can articulate design decisions in terms of customer value, retention, and ROI. * Technically Proficient: You are an expert in Figma and are comfortable using AI and modern design tools to accelerate discovery and validation. * Accountable Partner: You optimize for collective success and are comfortable standing behind the work as part of a cross-functional leadership team. This role is well-suited for principal-level designers who want deeper ownership and are open to people management as a way to amplify their impact. Why Join This Team? At Procore, Design is a core driver of product and business success. In this role, you will own a meaningful area of the product, work closely with senior leaders, and have the authority to shape real outcomes. You will operate in an environment that values customer-centricity, judgment, craft, and pragmatism, and where design leadership means making things better. Additional Information Base Pay Range: 198,240.00 - 272,580.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.