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  • Workers' Compensation Specialist

    DGA Careers USA Inc. 4.3company rating

    Remote rating specialist job

    Workers' Compensation Claims Representative (Mid West) Are you a seasoned workers' compensation professional ready to tackle the most complex and challenging claims? We're seeking an experienced Senior Workers Compensation Claims Adjuster to independently manage high-risk, catastrophic, and litigated workers' compensation claims across multiple jurisdictions. In this role, you'll use your expertise to make critical compensability decisions, develop litigation strategies with legal counsel, and manage everything from Medicare Set Asides to subrogation recovery. You'll work autonomously while demonstrating claims advocacy through empathetic communication with injured workers, employers, and medical professionals. This position offers the opportunity to mentor junior staff, lead special projects, and truly make an impact by bringing early resolutions to complex claims while ensuring fair, prompt, and good faith handling practices. The ideal candidate brings 4+ years of workers' compensation indemnity claims experience, including proven success with high-risk and litigated claims. You'll need comprehensive knowledge of workers' compensation statutes across multiple jurisdictions, medical and legal terminology, and litigation processes. This remote position requires residence in the Mid West States, along with strong analytical skills, the ability to work independently, and a valid driver's license. If you're looking to leverage your expertise while enjoying autonomy and the chance to mentor others, this senior-level role offers the challenge and growth you've been seeking. Interested candidates, please contact Melissa Colley at melissacolley@dgacareers.com or 929-295-7390. If you are in contact with another DGA Recruiter please connect with them directly regarding this opportunity.
    $34k-52k yearly est. 5d ago
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  • Onboarding Specialist

    Heitmeyer Consulting

    Rating specialist job in Columbus, OH

    Contract to Hire Onsite 4 days a week in Columbus, OH The Broker Dealer Operations Specialist 2 supports in the day-to-day execution of institutional client onboarding, account maintenance, and asset movement activities. This role is ideal for a detail-oriented professional with experience in broker-dealer operations who thrives in a fast-paced, regulated environment. Key Responsibilities Review and process institutional client onboarding requests, ensuring proper documentation for various client types (Corporation, LLC, Partnership, etc.). Perform AML, CIP, KYC, and OFAC screenings for new and existing clients. Review and approve asset movements, including ACH and Fedwire transactions. Process and maintain client account updates, ensuring accuracy and compliance. Support settlement and reconciliation activities for institutional trading products, including ICS/CDARs and Money Market Funds. Prepare and update operational procedures, job aids, and ad hoc reports. Collaborate with audit and risk teams to provide documentation and validate controls. Assist in training and quality assurance for new team members. Participate in special projects to enhance process efficiency and client experience. Basic Qualifications High School Diploma or equivalent. 1+ year of experience in brokerage, investment operations, or institutional onboarding. Preferred Qualifications Working knowledge of AML, CIP, KYC, and OFAC compliance requirements. Experience with wire and ACH processing and approvals. Familiarity with institutional or foreign client onboarding processes. FINRA SIE and Series 99 licenses preferred; Series 6 or 7 a plus. Strong organizational skills and attention to detail. Proficiency in Microsoft Office (Excel, Outlook, Word). Ability to manage multiple priorities and collaborate effectively across teams.
    $35k-68k yearly est. 5d ago
  • Coatings and Restoration Specialist

    Polyglass USA, Inc./Mapei Group

    Rating specialist job in Columbus, OH

    Polyglass USA, Inc ., a premier roofing materials manufacturer, has an opening for a Coatings and Restoration Specialist located in the Midwest. This role is primarily responsible for providing a defined territory sales and field technical support, product knowledge/training, and project support to consultants, architects, engineers, contractors, and distributors with the goal of educating/training customers and achieving a target revenue goal for that territory and driving repeat business. What You Get to Do: Attain/exceed territory revenue goals by providing sales support to customers in a defined territory Sales support responsibilities include but are not limited to providing job leads to contractors, processing substitution requests, developing contacts/repeat customers in the contractor, architectural, consultant, engineering, and distribution community within the defined territory Develop sales strategy and execute for the defined territory, including developing the appropriate product and customer mix to attain the defined revenue Support the Technical Services Manager with waterproofing and air and vapor barrier installation and design needs Represent the entire BES portfolio by seeking out both waterproofing and roofing opportunities, and work with the roofing group to develop and communicate leads Design and develop technical content upon request, including but not limited to guide specifications, installation instructions, CAD drawings/system details, etc.) Provides project support to contractors, specifiers, consultants, architects, and building owners on the job site, in person or via conference calls, to ensure successful project completions Provide voice of customer from the field to product management and R&D for new product development projects Support the BES training initiatives for both internal and external parties upon request Manage relationships and promote Polyglass image/goals within requested industry associations (for example, IIBEC, CSI, SWRI, etc.) What You Bring: 7+ years of related industry experience in a technical and or sales role Ability to travel up to 30% Join the Polyglass family today. ************************
    $35k-68k yearly est. 3d ago
  • Verification Specialist: 1099

    Kentech Consulting 3.9company rating

    Remote rating specialist job

    Responsive recruiter Benefits: Flex- Time Opportunity for advancement Training & development KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We are on a mission to help the world make clear and informed hiring decisions. VALUE To achieve our mission, our team embodies the core values aligned with it: Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who appreciate that their efforts will directly impact our customers and help shape the next evolution of background investigations. KENTECH Consulting Inc. is seeking a detail-oriented, hardworking, and team-focused Verification Specialist / Call Center Representative to support accurate and timely background verifications. This role requires strong communication skills, professionalism, and the ability to manage a high volume of outreach efficiently. Key Responsibilities • Verification and Outreach, contact employers, educational institutions, and references to verify candidate information. • High-Volume Calls, conduct 70 or more clear and professional phone calls each day to collect required verification details. • Multi-Channel Communication, gather and confirm information by phone, fax, and email while ensuring accuracy. • Data Research and Accuracy, retrieve and verify data from various websites and databases to support background checks. • Client Updates and Reporting, provide timely updates on verification progress and maintain detailed records. • Team Collaboration, support team goals by assisting with additional tasks as assigned. Qualifications and Experience • Two or more years of experience in call center or customer service roles and one or more years in an office environment. • College Degree (preferred), Criminal Justice, Pre-Law, Paralegal, Journalism, or Political Science, or three or more years of relevant work experience. • Fast and Accurate Typing, minimum 50 words per minute with strong accuracy. • Security Clearance Requirement, must be able to pass background checks to obtain a Permanent Employee Registration Card (PERC). Soft Skills • Strong Communication, professional, clear, and client-focused verbal and written communication. • Organized and Detail-Oriented, able to manage multiple verifications and meet deadlines. • Quick Problem Solver, adaptable and resourceful when resolving verification challenges. • Team Player, comfortable working in a fast-paced, team-oriented environment with a customer-first approach. Why Join KENTECH? • Remote and Flexible, work from anywhere while supporting a global team. • Professional Growth, gain valuable experience in background verification and compliance. • Impactful Work, play a key role in helping organizations make informed hiring decisions. Apply Now If you are a detail-driven professional with strong communication and research skills, we would love to hear from you. KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 🌐 WHO WE ARE KENTECH Consulting, Inc. is a premier U.S.-based background investigation solutions firm and licensed Private Detective Agency. Our team of investigative experts blends cutting-edge technology with industry insight to deliver fast, accurate, and comprehensive reports. With deep cross-industry experience, we provide fully compliant investigative services that meet the high demands of today's business environment. 🔎 WHAT WE DO We offer customized background screening solutions tailored to meet the needs of diverse industries. Our advanced tools and digital platforms allow us to conduct background and security checks up to 75% faster than traditional methods. With real-time access to over 500 million records, KENTECH is a trusted authority in background checking technology across the U.S. 🌟 OUR VISION To help the world make clear and informed decisions. 🎯 OUR MISSION To deliver fast, accurate, and secure background investigations on a global scale-supporting safer hiring decisions and stronger communities. 🚀 CAREERS AT KENTECH We're building a team of remarkable individuals who are: ✅ Critical thinkers and problem solvers who see challenges as opportunities ✅ Driven professionals who create meaningful impact through their ideas and results ✅ Mission-driven collaborators who believe in the power of digital identity to create safer environments ✅ Naturally curious and eager to innovate in an ever-changing landscape ✅ Team players who believe in the value of camaraderie, laughter, and high standards 💼 WHO THRIVES HERE? People who never back down from a tough challenge Professionals who bring their best every day-and uplift others around them Individuals who value purpose, performance, and a good laugh Teammates who want to shape the future of digital security and identification You, if you're reading this and thinking: “This sounds like my kind of place.” 🎉 YOUR NEXT CHAPTER STARTS HERE Ready to do work that matters with people who care? Explore our current openings-your future team is waiting.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Retirement Plan Specialist

    Mercer Advisors 4.3company rating

    Remote rating specialist job

    Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. * Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics - including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Retirement Plan Specialist provides support to Wealth Advisors, plan sponsors, administrators, and participants. The Retirement Plan Specialist reports to the Retirement Plan Manager and is responsible for supporting Wealth Advisors with plan design, preparing meeting materials, and serving as a liaison to plan providers. The Retirement Plan Specialist collaborates with plan providers, including recordkeepers, third-party administrators (TPAs), and custodians, to facilitate plan needs. Essential Job Functions for this role include: Service Plan Execution: Prepare Fiduciary Investment Reviews (FIRs) for meetings and delivery. Prepare Fiduciary Plan (Design) Review for meetings and delivery. Prepare Provider Review for meetings and delivery. Advisor Support: Plan design and proposal preparation. Facilitate and navigate plan changes, including plan design, fund changes, etc. Onboarding new clients - collaborate with sales team to ensure a seamless onboarding process. Transitioning clients - collaborate with advisors to ensure a seamless transition process. Client Support: Answer inquiries regarding the plan from plan administrators/sponsors and participants. Ensure strong client satisfaction and retention from plan administrators/sponsors. Provider Collaboration: Communicate with recordkeepers, Third-Party Administrators (TPAs), and custodians. Knowledge, Skills, and Abilities: Education: Bachelor's degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: Minimum 3 years of financial industry related experience Experience with interacting with individuals at all income levels in a professional and confidential manner Certifications: Notary designation a plus Job Skills: Self-motivated, well-organized individual with demonstrated ability to work independently and in a team environment to follow through on details to completion Excellent verbal, written, analytical, and organization skills Technical and analytical training and ability to multi-task and manage multiple projects at once Ability to simplify complex issues and communicate them to advisors and clients clearly and concisely. Results-oriented individual with proven ability to thrive in a fast-paced environment High attention to detail and the ability to see things through from concept to implementation Proficiency with RPAG, Salesforce and MS Office Suite Flexible, Reliable, Trustworthy, and Confidential with all matters Work Schedule: This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal clients across multiple time zones. All roles classified as non-exempt are required to record working time into the timekeeping system daily at the start and end of each workday plus a 30-minute unpaid lunch period. Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: Company Paid Basic Life & AD&D Insurance Company Paid Short-Term and Long-Term Disability Insurance Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan. Two comprehensive Dental Plans Vision Insurance Plan Dependent Care Savings Account for child and dependent care. 14 Company Paid Holidays with a full week off at Thanksgiving. Generous paid time off program for vacation and sick days Employee Assistance Plan Family Medical Leave Paid Parental Leave (6 weeks) Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time. Adoption Assistance Reimbursement Program Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more. 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email *****************************. This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) Equal Employment Opportunity (EEO) U.S. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Mercer Advisors participate in E-Verify to confirm work authorization. E-Verify Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection
    $41k-62k yearly est. Auto-Apply 27d ago
  • Retirement Plan Specialist-Financial Counselor (Remote)

    Aegon 4.4company rating

    Remote rating specialist job

    Job Family Internal Sales About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary This role provides foundational experience in client engagement, financial planning support and operational excellence while preparing team members for licensing and long-term career growth. Provide customers with education, guidance, and transparency around retirement product solutions, such as account rollovers and retirement options. Job Description Responsibilities * Provide general product information to customers making inquiries via phone and email. * Meet production goals as outlined in the training program, including monthly activity, client appointments, and new accounts. * Explain and ensure customers understand product options for routine inquiries; educate and make recommendations when appropriate for Brokerage Individual Retirement Accounts (IRA). * Learn all systems and products, including applicable regulations and compliance guidelines. * Complete training and development programs to prepare for licensing * Learn financial planning concepts, tools, and compliance requirements. * Document activities in Salesforce and other customer relationship management (CRM) systems as required. * Engage in skill-building activities and mentorship aimed at progressing into fully licensed advisor roles. * Provide operational and administrative support to the Advice Center sales team. Qualifications * Bachelor's degree in a business related field or equivalent experience * One year of experience in the financial services industry * Basic knowledge of financial products * Customer service, interpersonal and listening skills to effectively communicate and earn trust * Excellent written and oral communication and presentation skills * Proficiency using MS Office * FINRA Series 6 or 7, and 63 (required to be approved to do business in all states) * Life license or obtain within 60 days * FINRA Series 65 or obtain within six to 12 months Preferred Qualifications * Life license * Knowledge of CRM (Salesforce.com) and digital financial advice platforms Working Conditions * Remote (Field/Travel) Environment Compensation Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. Total Compensation for this role is estimated to be $55,350 - $60,750 per year. Base Compensation: The salary for this position ranges from $40,000 to $45,000 annually. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 5%. Commissions: This position may be eligible to earn commissions based on applicable sales incentive plan(s). All details pertaining to the calculation and payment of those commissions are available in the individual provisions of the sales incentive plan that applies. This role provides a guaranteed floor of $1000 each month for the first 6 months. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $55.4k-60.8k yearly Auto-Apply 39d ago
  • Retirement Plan Support Specialist-TPA/DPS

    Nbtbancorp

    Remote rating specialist job

    Pay Range: $19.45 - $25.93Provide daily support to Retirement Plan Client and Technical consultants to administrate retirement plans and trust accounts for clients. Communicate directly with, internal teams in the above capacity. Education and Experience: Associate degree and one (1) year related experience or an equivalent combination of education and experience. Skills and Abilities: Ability to read and interpret documents such as procedure manuals and technical procedures. Ability to write routine reports and correspondence. Ability to communicate effectively with both internal and external contacts. Ability to prepare excel spreadsheets, reconcile numbers, and analyze financial data. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must have knowledge of advanced Microsoft Office applications, especially Word, Excel, Access and the ability to develop application software skills provided by internal training, within a reasonable time as determined by the Manager. Tasks Performed: 30% Prepare Trust Accountings, Reconcile Financial Data, and Import Data 25% Publish Form 5500 for client signature, and 8955-SSA. Complete of Form 1099R and 5558. Assist Retirement Plan Compliance Consultant in preparation of Form 5330 for client signature. 20% Coordination of annual compliance needs to include: generate & import Employee Census Files, prepare and review output to ensure information provided meets the need of each individual retirement plan. 20% Administrative Processing Distributions, Hardships, Loans etc. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
    $19.5-25.9 hourly Auto-Apply 14d ago
  • Patient Enrollment Specialist (Korean Bilingual)

    Clover Health

    Remote rating specialist job

    The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. The Patient Enrollment Specialist serves as a trusted advocate for patients considering in-home care services. This role plays a critical part in educating patients and caregivers, building trust, and guiding them toward saying “yes” to care that can improve their quality of life at home. The Patient Enrollment Specialist demonstrates strong communication skills, empathy, and a deep understanding of the value of home-based care. As a Patient Enrollment Specialist, you will be the bridge between uncertainty and understanding, ensuring that patients are fully informed, supported, and ready to receive care in the setting that often helps them most: home. We're prioritizing candidates in the Central or Eastern time zones for real-time collaboration. As a Patient Enrollment Specialist, you will: Initiate outreach to patients and caregivers to explain the benefits of home-based care services-including clinical, emotional, and logistical advantages. Leverage bilingual English-Korean fluency to educate patients, answer questions, collect consent, and document interactions in the patient's preferred language-serving as a language bridge for care teams. Build rapport and guide decision-making using motivational interviewing; confidently handle objections and navigate sensitive conversations. Manage referrals end-to-end: review inbound referrals, conduct timely proactive outreach to eligible patients, and follow up with undecided patients to maintain momentum. Own the enrollment workflow from eligibility verification through paperwork and consent, coordinating with care teams, discharge planners, physicians, and social workers for continuity of care. Maintain accurate EMR documentation of outreach, patient concerns, and enrollment status (Athena preferred). You should get in touch if: You're bilingual in English and Korean (reading, writing, speaking) and bring strong communication skills with a persuasive, empathetic approach. You thrive in a fully remote environment and are based in the U.S. Central or Eastern time zones (working primarily on ET hours). You have 1-3 years in healthcare outreach, patient education, or other patient-facing roles, ideally within home health, hospice, managed care, or chronic condition programs. You're skilled at translating medical information into patient-friendly language, handling objections, and navigating sensitive conversations with confidence and compassion. You're comfortable using EMR systems (Athena preferred) and familiar with motivational interviewing or patient-centered communication techniques. You hold at least a high school diploma or equivalent; an associate or bachelor's in healthcare, communications, or social work is preferred. You're mission-driven to help vulnerable or underserved populations access quality care. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy. Full-time hourly employees accrue up to 18 days of vacation per year. Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Reimbursement for office setup expenses Monthly internet stipend Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $47,000 to $64,400. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
    $47k-64.4k yearly Auto-Apply 21d ago
  • Enrollment Specialist (US Remote)

    QT Communications Technology 3.9company rating

    Remote rating specialist job

    Hourly Paid Job ( US Remote) We are looking for a responsible and organized enrollment specialist to advise and guide candidates in the enrollment process. The enrollment specialist will be responsible for assessing applications, handling documentation, collecting information, entering data and providing customer service. To be successful as an enrollment specialist you should be able to assess the eligibility of candidates for specific programs, make recommendations and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy. Enrollment Specialist Responsibilities: Handling questions, issues and providing detailed information on requirements, processes, and policies. Collecting information and qualifying candidates for programs, services or courses. Ensuring that applications are completed correctly and that the required supporting materials have been provided. Entering, updating and reviewing data and records. Providing guidance and recommendations to applicants and prospective candidates. Corresponding with applicants and prospective candidates. Processing enrollments and dis-enrollments. Assisting with billing and payment processing. Conducting information sessions. Enrollment Specialist Requirements: High school diploma/GED required. Degree preferred. Experience in the relevant field. Customer service experience is beneficial. Excellent communication skills, both verbal and written. Strong organizational and time management skills. High level of accuracy and attention to detail. Ability to multitask and prioritize. Excellent administrative skills. Strong computer skills and knowledge of database and relevant software programs. Required Skills: GED Eligibility Records Materials Time Management Documentation Software Customer Service Communication Management
    $61k-85k yearly est. 60d+ ago
  • Workers Compensation Authorization and Verification Specialist

    Miravistarehab

    Remote rating specialist job

    State of Location: At Ivy Rehab, we're "All About the People"! As a Workers Compensation (WC) Authorization and Verification Specialist, you will play a crucial role in our mission to help enable people to live their lives to the fullest. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: The Workers Compensation (WC) Authorization and Verification Specialist will report to the WC Authorization and Verification Team Lead and will work in combination with front office teammates and any external authorization and verification vendors to ensure Ivy's authorization and verification processes and workflows are executed successfully, set goals and best practices are achieved, and the risk of lost revenue is minimized. In this role, you will be driving both internal and external customer satisfaction through a focus on faster and more efficient reimbursement. The ideal candidate will not only ensure a positive experience for patients, providers, and fellow teammates but will also be a key contributor in optimizing and standardizing authorization and verification workflows within Ivy. Please note: This position falls under the Workers' Compensation Department and is dedicated to supporting functions related to work-related injury claims, compliance, and case management. Your responsibilities will include: Submit authorization requests timely within EMR, following payer and state specific guidelines Specialize in Workers Compensation Financial Class and fluidity within different state and payer specifics Partner with Front Desk teammates and/or Workers Compensation Centralized Scheduling (WCCS) teammates within clinics to ensure appropriate and accurate documentation for authorization submission is completed and uploaded for submission Provide regular feedback to front desk and/or WCCS regarding areas of opportunity in authorization or verification timeline or process Address and respond to authorization or verification related queries from Ivy teammates and WC Payers Ensure all authorization and verification related denials are addressed timely and accurately, providing denial prevention feedback to WC Team Lead Accurately complete verifications for same day or walk-in patients by contacting the provided insurance via phone, fax, or online portal to obtain outpatient therapy benefits, eligibility, and authorization information Request, follow-up, and secure authorizations prior to and during treatment episode for Workers Compensation patients Assist with training and education for new A&V teammates as well as ongoing training and education for established team members Maintain a professional and collaborative relationship with all teammates and vendors to resolve issues, increase knowledge of insurance requirements, and create standardized workflows Run EMR or BI reports as needed to monitor maximum benefits, missing authorization, or other areas of focus as determined by the A&V Team Lead Attend and participate in Department and Organizational meetings to discuss departmental goals and progress Perform other duties as assigned by leadership staff To excel in this role, you should possess: 1 year+ of experience with Workers Compensation insurance in a healthcare environment required; experience with outpatient therapy preferred Demonstrates flexibility in responding to priorities and organizational change Demonstrates ability to work under pressure and follow through on assignments 2-3 years previous experience in pre-auth verification; experience with obtaining authorizations, referral coordination and patient services preferred Ability to multi-task, prioritize needs to meet required timelines. Customer service experience Effective written and verbal communication skills. Solution oriented mindset and ability to use critical thinking and analytical skills Ability to use standard office equipment to include copiers, fax machines, and other methods of electronic communications. Open availability Monday through Friday from 8am-5pm EST Ability to self-motivate and focus in a remote position Proficient in Microsoft applications Why choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Compensation ranges up to an hourly rate of $23.00 based on experience. #LI-remote #LI-ST1 We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $23 hourly Auto-Apply 60d+ ago
  • Work From Home - Enrollment Specialist

    Ao Garcia Agency

    Remote rating specialist job

    Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We're seeking dedicated individuals to join our team in a financial services position aimed at protecting families. Why Join Us?1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trust worthiness. Qualifications:• Genuine desire to help others and make a positive impact on their lives.• Strong communication and interpersonal skills.• Ability to work independently and as part of a team.• Integrity and ethical conduct in all professional dealings. If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of our mission to protect and support families and children in need! *All interviews will be conducted via Zoom video conferencing.
    $29k-43k yearly est. Auto-Apply 1d ago
  • Medicare Enrollment Specialist

    Circle Medical

    Remote rating specialist job

    ABOUT USCircle Medical is a venture-backed Y-Combinator healthcare startup on a mission to make high quality healthcare accessible through technology that empowers providers and elevates the patient experience. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care. More about us can be found on our website. DESCRIPTION The Medicare Enrollment Specialist is responsible for managing the full cycle of Medicare enrollment for both individuals and group entities. This role ensures timely and accurate submission of enrollments though PECOS, manages surrogacy access requests, updates provider data in NPPES, and communicates enrollment statuses to internal stakeholders. The ideal candidate will bring strong attention to detail, organizational skills, and a deep understanding of Medicare enrollment processes and compliance requirements. KEY RESPONSIBILITIES• End-to-End Enrollment Management: Prepare and submit complex initial, reassignment, and change of information enrollments in the PECOS system for both individuals and the organization, including sensitive ownership changes and new location additions, ensuring 100% data accuracy.• Provider Engagement & Support: Act as a trusted point of contact for providers, assisting with pending surrogacy requests, signing pending enrollments, I&A system login issues, and providing expert-level support via phone, email, or online platforms.• Regulatory Compliance & Auditing: Proactively ensure all enrollment activities strictly adhere to federal regulations, including CMS and HIPAA requirements. Participate in internal audits to maintain a high standard of compliance.• Inquiry & Escalation Resolution: Respond promptly and professionally to internal and external inquiries related to enrollment, eligibility, application status, or complex payer issues, serving as the subject matter expert.• Data Integrity & Maintenance: Maintain impeccably accurate and up-to-date provider enrollment data across NPPES and internal credentialing softwares, identifying and correcting discrepancies immediately.• Status Tracking & Communication: Meticulously record and track all enrollment approvals, denials, reconsiderations, and appeals within Credentialing systems, providing clear, timely, and actionable updates to Revenue Cycle, Credentialing, and Operations teams.• Process Improvement & Documentation: Maintain and proactively update Standard Operating Procedures (SOPs) to reflect current processes, regulatory changes, and updated CMS guidance, contributing to team efficiency and knowledge sharing. Soft Skills & Core Competencies• Exceptional Attention to Detail & Accuracy: Possesses a meticulous, error-averse work ethic with an unwavering focus on data accuracy and completeness across all systems (PECOS, NPPES, internal software).• Consultative Communication: Demonstrates clear, professional, and empathetic verbal and written communication, capable of translating complex regulatory requirements into understandable guidance for providers and internal teams.• Analytical Problem-Solving: Ability to analyze, troubleshoot, and resolve complex enrollment discrepancies, denials, or system issues with minimal supervision, exercising sound judgment in decision-making.• Organizational Mastery & Time Management: Proven ability to prioritize and manage a high-volume pipeline of enrollment cases simultaneously, effectively meeting strict regulatory and internal deadlines in a remote environment.• Accountability & Adaptability: Exhibits a high degree of self-motivation, ownership, and accountability for enrollment outcomes, and demonstrates flexibility to adapt to frequent and critical regulatory changes from CMS.• Confidentiality & Discretion: Handles all provider data and Protected Health Information (PHI) with the utmost confidentiality in strict adherence to HIPAA guidelines. Education & ExperienceRequired Education: • High School Diploma or GEDRequired Experience:• Minimum of 5 years of dedicated experience in payer enrollment and/or credentialing or equivalent demonstrated competency.• Minimum of 3 years of hands-on, expert experience using the PECOS system with a strong, current knowledge of CMS enrollment requirements and processes.Preferred Qualifications:• Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field.• Experience with a major credentialing software (e.g., Modio, Cactus, Symplr, MedTrainer).• Experience supporting enrollment for a multi-state organization. COMPENSATIONIn alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock. This is a full-time, non-exempt position with an hourly range of $22 to $27 plus, generous benefits. Benefits• Flexible vacation & sick leave (eligibility after 90-days)• 10 paid holidays• $500 annual education and development reimbursement• Medical, Dental, Vision benefits, Life & additional supplemental coverage options• 401K + Company Matching Program per eligibility
    $22-27 hourly Auto-Apply 11d ago
  • Patient Enrollment Specialist

    Diverge Health

    Remote rating specialist job

    At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives. At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives. We are seeking a Patient Enrollment Specialist to join our team! In this role , you'll be responsible for engaging patients referred by primary care providers or health plans to educate them on Diverge Health's programs and enroll them in care management services. This is an opportunity for someone who is sociable, empathetic, and passionate about making a difference in patients' lives through proactive healthcare solutions. What you'll do As the Patient Enrollment Specialist, you will play a key role in connecting patients with resources to manage chronic health conditions such as diabetes, hypertension, COPD, CHF, asthma, and mild to moderate depression & anxiety. You'll need to demonstrate strong communication skills, the ability to overcome objections, and an understanding of the healthcare system. Reporting to the Director of Central Care Operations, you will work closely with Health Coaches and internal teams to ensure patients are successfully onboarded into Diverge Health's programs. Key areas you'll add value: Conduct a high volume of outbound calls to patients referred by primary care providers or health plans. Educate patients about the benefits of participating in Diverge Health's care management programs. Address patient concerns and overcome objections to program participation. Build trust with patients and tailor conversations to meet their individual needs. Schedule follow-up appointments and coordinate patient onboarding with Health Coaches and internal teams. Ensure a seamless transition for patients entering Diverge Health's programs. Maintain accurate and organized records of patient interactions using CRM systems (e.g., Salesforce). Track outreach metrics and contribute to team performance goals. What you'll bring 1-2 years of experience doing a high volume of cold outreach via phone calls (healthcare experience preferred) Exceptional communication and interpersonal skills with a high level of empathy. Familiarity with CRM systems (e.g. Salesforce) and call management tools, including basic administration of these tools. General knowledge of healthcare system functions (e.g., payers, Medicaid vs. Medicare, FFS). Experience in chronic disease management or health care best practices for common chronic illnesses (e.g. asthma) is a plus. Strong organizational skills and the ability to manage multiple tasks simultaneously. Personal Characteristics: Empathetic and objective, humble yet highly conscientious. Comfortable navigating uncertainty and thriving in a dynamic, evolving environment. A proactive problem solver with strong critical thinking and execution skills. A team player who inspires and motivates others with a commitment to Diverge Health's mission and values. Skilled at connecting authentically with people from all walks of life. This is a full-time, non-exempt, hourly range position of $24-$26 per hour with commission. Our Investors Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare. At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. Our Investors Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare. At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones .
    $24-26 hourly Auto-Apply 60d+ ago
  • Enrollment Specialist

    Nabi 4.2company rating

    Remote rating specialist job

    About Us Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately. We're hiring a Patient Enrollment Specialist who is warm, organized, and proactive with follow-ups. This role has a direct impact on helping patients access care during a vulnerable moment. Role Overview As a Patient Enrollment Specialist, you will speak with prospective patients, answer questions, guide them through scheduling, and ensure they feel supported throughout the process. Experience in enrollment, intake, scheduling, customer support, or other phone-heavy roles is helpful. What You'll Do Call and text patients to schedule their first appointment Handle a steady volume of outreach each day Follow up consistently and document touchpoints Explain our program clearly and compassionately Navigate common questions or concerns Coordinate closely with the care team for smooth handoff What We're Looking For Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.) Strong communicator with warm and confident energy Reliable, organized, and proactive with follow-ups Comfortable using scripts and following clear processes Available across morning/afternoon/evening shifts (some weekend availability is a bonus) Compensation Competitive base pay Additional commission-based incentives tied to performance Total compensation increases meaningfully with strong results Why Join Us Mission-driven company helping people access eating disorder care Supportive team and clear, structured processes Opportunity to make a meaningful impact on patients' lives Fast-moving environment with room to grow
    $36k-47k yearly est. Auto-Apply 21d ago
  • Enrollment Specialist

    Public Partnerships, LLC

    Remote rating specialist job

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at ****************** Work schedule requires availability during Pacific Standard Time (PST) hours. Job Summary The Enrollment Specialist guides individuals through the participant-directed services enrollment process, ensuring timely documentation, coordination, and education. This role provides person-centered support, resolves barriers, and trains participants on program requirements, financial management systems, and fraud prevention to promote successful self-direction. Duties & Responsibilities Enrollment Coordination Follows up on referrals for participant-directed services Supports the individual/employer and their provider(s) in completing all necessary documentation required for enrollment Performs all functions necessary to support the enrollment of the individual/employer/authorized representative and provider(s) including processing enrollment documentation, obtaining employer identification numbers, completing criminal background checks, and other enrollment related requirements Communicates referral corrections, as needed, to entities providing case management or service/support coordination entities services to the individual Updates enrollment status of individual participants and providers through portal and records in systems. In collaboration with the enrollment supervisor, supports workforce management delegation to ensure service levels are met Participant Education and Support Educates the individual/employer on interacting with Public Partnerships as their fiscal intermediary, with emphasis on their authorized services, timesheet completion, enrolling subsequent providers and keys to successful self-direction Provides person-centered, need-based program education and guidance to Participants and authorized representatives specific to individual choices, goals and desired outcomes Explains and educates on Participant/authorized representative and provider roles and responsibilities for participation in self-directed services, including processing payroll, vendor payments, tax withholding and reporting Provides direct, including train-the-trainer, instruction on how to navigate program rules, expectations and Financial Management Systems, including online enrollment, service time capture, portal and emerging technologies Provides train-the-trainer instruction on identification and reporting of suspected fraud, abuse, neglect and exploitation Problem-Solving and Barrier Resolution Identifies potential barriers and bottlenecks to timely enrollment and takes necessary steps to triage and resolve Engages the entity providing case management or service/support coordination services to the individual to ensure timely coordination of service approval and authorization Collaborates with internal and external stakeholders as necessary to ensure enrollment cycle times are minimized and the first payment to the provider(s) is received on time and in full Compliance and Risk Management Identifies, reports and appropriately follows up on allegations or reports of suspected fraud Assesses for participant abuse, neglect, and exploitation, following the appropriate reporting protocol where necessary Maintains documentation of services provided and time committed in accordance with applicable policies and procedures Documents and reports evidence of individual's inability to self-direct appropriately Participant Assessment Assesses Participant's and/or authorized representative's ability to communicate, acquire new information, act as an employer and otherwise successfully participate in a self-directed employer and/or budget authority service model Communicates with Participant or authorized representative about additional supports or accommodations necessary for successful program participation Performs in-home visits of Individuals as applicable by program Required Skills: Strong customer service and support experience Proficient in Microsoft Office Suite, CRM, Five 9, My Account platforms and web-based applications High aptitude for process assessment, improvement, and recommendations Exceptional verbal and written communication skills Ability to develop strong working relationships with external and internal stakeholders Qualifications: Education: Related Bachelor's Degree Preferred; can be substituted with 1+ years of related experience. Additional education and experience requirements as indicated by state contract requirements Experience: Minimum of one (1) year of experience serving individuals with disabilities and/ or aging adults preferred. Other Requirements: Criminal Background Check Compensation & Benefits: 401k Retirement Plan Medical, Dental and Vision insurance on first day of employment Generous Paid Time Off Compensation Range: $21.63/hour - $23.13/hour The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $21.6-23.1 hourly Auto-Apply 20d ago
  • Outbound Patient Enrollment Specialist

    Cadence Health

    Remote rating specialist job

    In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team seeks a remote Patient Enrollment Specialist to act as an Outbound Call Agent, to call and enroll patients who are referred to Cadence by our partner physicians. You will be the patient's first point of contact and experience with Cadence and will interact with patients via phone call and text. This role will be Monday - Friday, 9am to 6pm on Mountain, Pacific, Alaska, or Hawaii-Aleutian time zone. WHAT YOU'LL DO: Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients. Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team. Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding. Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients. Maintain a balance between delivering high-quality patient interactions and achieving productivity targets. WHAT YOU'LL NEED: Experience working in a healthcare services organization with accountability for performance metrics. Prior experience conducting a high volume of outbound calls. Strong communication and problem-solving skills, with the ability to address concerns and guide patients toward informed decisions. Prior experience working in a fast-paced work environment. Ability to maintain the highest degree of patient confidentiality. Comfort using CRM platforms. Excellent verbal and written communication skills. Passion for providing an outstanding patient experience. Skilled in building strong patient relationships and overcoming objections in a phone-based environment. Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback. WHO WE ARE: Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and vision insurance TelaDoc (virtual primary care) Competitive PTO 401K and 401K match National and local discounts powered by TriNet Onboarding stipend for remote equipment and home office setup Paid Parental Leave Charitable Donation Match program Expected compensation range: up to $20-$23 per hour plus incentive ($60,000-$70,000 OTE) Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
    $20-23 hourly Auto-Apply 4d ago
  • Patient Enrollment Specialist - Contractor

    Recora, Inc.

    Remote rating specialist job

    Job Title: Patient Enrollment Specialist Classification: Full Time/1099 Contractor Hours/Schedule: Mon-Fri; 10am-6pm ET OR 11am-7pm ET Work Structure: Fully Remote Team: Clinical Operations Reporting to: Manager, Enrollment Operations Location: United States Compensation: $20-$22 per hour + potential for an additional $200/week bonus About Us: One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients. Job Summary: As a Patient Enrollment Specialist in our dynamic team, you will play a pivotal role in enrolling patients in our healthcare service and ensuring patient satisfaction. The primary responsibility of this role is engaging potential patients over the phone, provide information about our healthcare service, address their questions, and ultimately sign them up for our program. You will provide potential patients and family members with information regarding the program, offer technical support, and schedule the patients for their sessions with our care team. Responsibilities: Educate potential patients and family members on the program, answer any questions they might have, emphasizing program benefits and features, objection handle, and enroll patients in the program Assist patient in navigating the program app and/or website and address any technical issues Initiate outbound calls to potential patients and respond to inbound calls promptly. Assess patient eligibility with provided documentation and address patient inquiries and concerns. Record and maintain accurate information and call notes in our system including insurance, provider, and clinical updates regarding patient health Achieve weekly targets as a productivity measure Ensure timely follow-up response for patients expressing interest in the program and provide excellent customer service to build trust. Stay informed about the latest developments in cardiac rehabilitation and attend training sessions to enhance knowledge of the program Send educational material to interested patients through email and other communication channels Communicate insurance or other information as needed with relevant parties Qualifications: Ability to thrive in a fast-paced start-up environment Experience working in a quota driven environment Passionate about making healthcare more effective and efficient. You believe technology has the power to improve clinical outcomes and you want to make that a reality. Prior healthcare experience is nice to have but not required. Experience engaging with customers / patients in a sales capacity Experience with outbound calling and high EQ / IQ when navigating different types of situations Experience leveraging technology in a professional setting *Note: This is a 1099 contractor position
    $20-22 hourly Auto-Apply 7d ago
  • Entry Level Benefits Enrollment Specialist

    Spade Recruiting

    Remote rating specialist job

    We are seeking motivated, service-oriented individuals who enjoy communicating with people and providing clear, helpful guidance. This role blends customer support and client interaction, ideal for individuals who are dependable, organized, and comfortable working in a structured, professional environment. Multiple openings are available for individuals looking to grow within a people-focused organization. About the Organization Our organization has a long-standing history of serving working professionals and member-based groups across North America. We support millions of individuals through partnerships with large associations and organizations, providing long-term protection solutions designed to remain in place throughout different life stages. The company is recognized for stability, ethical practices, and a strong commitment to both clients and team members, earning consistent recognition as a top workplace. Key Responsibilities Handle inbound and outbound calls with individuals who have requested information Schedule and conduct virtual or phone-based appointments Present information clearly and professionally using provided materials Assist individuals with completing required digital forms and documentation Maintain accurate records and ensure quality standards are met Utilize basic computer systems and follow established workflows Participate in ongoing training and professional development opportunities What We Provide Structured onboarding and hands-on training One-on-one mentorship and team support Flexible scheduling options Remote work-from-home capability Clear pathways for long-term career development A collaborative, professional team environment Recognition programs and company-sponsored events Minimum Qualifications Strong verbal and written communication skills Good time management and organizational ability High school diploma or equivalent (post-secondary education an asset but not required) Customer service, retail, or client-facing experience is helpful but not mandatory Interview Process To support accessibility and community wellness, all interviews are conducted via secure video conferencing.
    $29k-44k yearly est. Auto-Apply 12d ago
  • Enrollment Specialist.. (Work From Home)

    Pro Talent HR

    Remote rating specialist job

    (United States Remote only) We are looking for a responsible and organized enrollment specialist to advise and guide candidates in the enrollment process. The enrollment specialist will be responsible for assessing applications, handling documentation, collecting information, entering data and providing customer service. To be successful as an enrollment specialist you should be able to assess the eligibility of candidates for specific programs, make recommendations and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy. Enrollment Specialist Responsibilities: Handling questions, issues and providing detailed information on requirements, processes, and policies. Collecting information and qualifying candidates for programs, services or courses. Ensuring that applications are completed correctly and that the required supporting materials have been provided. Entering, updating and reviewing data and records. Providing guidance and recommendations to applicants and prospective candidates. Corresponding with applicants and prospective candidates. Processing enrollments and dis-enrollments. Assisting with billing and payment processing. Conducting information sessions. Enrollment Specialist Requirements: High school diploma/GED required. Degree preferred. Experience in the relevant field. Customer service experience is beneficial. Excellent communication skills, both verbal and written. Strong organizational and time management skills. High level of accuracy and attention to detail. Ability to multitask and prioritize. Excellent administrative skills. Strong computer skills and knowledge of database and relevant software programs. ******************************************
    $27k-42k yearly est. 60d+ ago
  • Entry-Level Data Verification Specialist (Work-at-Home)

    Focusgrouppanel

    Remote rating specialist job

    We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service rep Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time This is a remote work from home position perfect for those with any type of work background such as administrative assistant, data entry clerk, typing, customer service representative, drivers etc. We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields. Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position. JOB PAY up to $250hr. (single session research studies) up to $3,000 (multi-session research studies) JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn You must apply on our website as well so please look out for an email from us once you apply. Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory We look forward to working with you! Connect with us via email by applying to this posting! Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from residence. No minimum hours. You can do this part-time or full-time Enjoy cost-free samples from our sponsors and partners for your feedback on their products. Click the 'Apply' button to make an application for this position now. This position is open to anyone looking for short-term, work at home, part-time or full-time job. The hrs are adaptable and no previous experience is required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, call facility representative, and so on. If you are seeking a versatile part-time remote work from home job, this is a wonderful position for making a good side revenue.s or drivers. Unleash your skillset within an accommodating role that can be managed from any location! Are you searching for a new way to make money? Look no further - we are seeking individuals now who can work remotely from their own homes! Whether it's part-time or full-time, discover an opportunity that works best with your schedule. You will find both full-time and part-time remote opportunities in a variety of career fields. To secure a legitimate work from home data entry position, expertise in that field isn't an absolute must. Companies providing these jobs offer comprehensive training to the successful applicant so they can excel at their role! JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn JOB PAY up to $250hr. (single session research studies) up to $3,000 (multi-session research studies) Applying on our website is necessary to ensure you receive important updates from us. Keep an eye out for emails with further instructions! To get started, these are the essential elements you'll need! LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory We're eager to collaborate with you! Take the next step and reach out via email--apply now for a position today! Take control of your work schedule with our flexible position that allows for remote or in-person participation. With no minimum hours, you can choose to tackle this role part time or full time from the comfort of home. Plus, gain exclusive access to complimentary samples from sponsors and partners as a reward for offering valuable feedback on their products! Act now by clicking 'Apply' and launch into an exciting new work at home job today! This position is open to anyone looking for short-term, work at home, part-time or full-time job. Do you want to add an extra stream of income? Let us help! By participating in our paid market survey, people from all walks of life can earn some money. No prior experience is needed and the hours are flexible-perfect for those looking for a part-time job they can do remotely. Roles include data entry clerk, customer service agent, nurse or medical assistant - just choose what suits your skills best and start earning!
    $22k-30k yearly est. 25d ago

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