Raya Holding jobs

This role sits at the intersection of Trust & Safety (T&S) enforcement and policy creation, content moderation, privacy and Community Support operations. As the primary subject-matter expert for T&S within our Community Support organization, you'll oversee the daily review and enforcement of safety policies, Community Guidelines and Terms & Conditions. You will be heavily involved in privacy regulations, including data requests and all GDPR-related cases. Your core areas of responsibility will include incident response, safety monitoring, quality assurance, along with policy enforcement across the entirety of our community. Key Responsibilities Serve as the primary escalation point for all Trust & Safety incidents across Raya's community. Draft all T&S communications, ensuring all responses are timely, appropriate, and brand-consistent. Oversee the full lifecycle of reports, ensuring they are handled discreetly, thoughtfully, and in alignment with brand policies and values. Own and update moderation-related macros and templates, keeping them relevant, on-brand, and current. Develop and maintain safety policies, playbooks, and documentation across Zendesk, Notion, and internal tools. Define and track key Trust & Safety metrics and reporting in partnership with the Head of Community Support. Deliver training and guidance to Community Support and internal teams on best practices. Conduct QA and drive continuous improvement. Monitor incoming reports and profile moderation, to uphold a safe and authentic community experience. Research emerging risks, trends, and best practices within the Raya community and the broader dating industry. Stay current on global privacy and safety regulations and personally handle all issues related to the above as they arise. Qualifications 5+ years of experience in Trust & Safety, moderation, or a closely related field Exceptional written and verbal communication skills, with an emphasis on empathy, privacy and discretion Strong analytical skills, with experience using data to identify trends, risks, and opportunities Demonstrated ability to think broadly and offer balanced recommendations on operations and strategy Calm, professional approach to handling sensitive or high-stakes safety issues Proven track record in drafting and enforcing Trust & Safety policies and training programs Experience working independently and cross-functionally across regions and various time zones

We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is an opportunity to work from home with the flexibility to create your own schedule and manage your weekly hours. Positions offered are full time, part time and seasonal. We're looking for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities Manage large amounts of inbound and outbound calls with efficiency and courtesy Follow conversation prompts and scripts when handling different topics Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by going the extra mile when you can Keep accessible, comprehensive records of all conversations in our call center database Attend educational seminars to improve knowledge and performance level Meet or exceed personal/team qualitative and quantitative targets Call Center Representative Requirements Strong phone and verbal communication skills, plus active listening skills Comfortability with CRM systems and best practices Empathetic customer focus, flexibility to manage many different personality types Ability to multi-task, set priorities, and manage time effectively High school degree

Operations Team Member - West Coast Pet Memorial 📍 Paso Robles, CA | M-F 7AM-4:30PM | FT (40 hrs + overtime as needed)💲 Pay Range: $18.00-$22.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $18.00-$22.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Operations Team Member Animal Memorial Services - 8860 Muraoka Dr, Gilroy, CA 95020 Work Hours: Full Time One weekend day required Pay Rate $23 - $25 hour Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. #INDOTM

The successful candidate will join our dynamic and inclusive team, bringing enthusiasm, innovation, and a commitment to excellence that aligns with our collaborative and high-energy culture. Handle claims nationwide reported under primary and excess Miscellaneous Professional E&O, including coverage analysis, investigation, liability and potential exposure analysis, and the development and implementation of resolution strategies. Effectively and promptly communicate with insureds, agents, brokers and underwriters regarding claim status and handling. Analyze coverage and prepare coverage letters on complex matters with the guidance of in-house coverage counsel. Manage claims in litigation, including strategizing with defense counsel and experts on defending such. Set timely and accurate indemnity and expense reserves and reevaluate/update reserves appropriately based upon claim development. Negotiate settlements and attend mediations, arbitrations and trials as appropriate Manage and control Loss Adjusting Expenses incurred by counsel, experts and vendors. Present, analyze and make recommendations on reserves, coverage and strategy. Comply with state guidelines for Good Faith Claims Handling. Prepare required Large Loss Reports and Trial Alerts. Participate in professional liability industry organizations and instructional seminars for CE and CLE credits. Effectively communicate and interact with all internal and external stakeholders to promote a professional and positive business environment so that Skyward's goals and objectives are being achieved. Other duties as may be required due to change, growth, and continuous improvement. Qualifications 5+ plus years of claims experience as an adjuster in Professional Liability, Miscellaneous E&O, Allied Health, Architects and Engineers policies and/or professional liability insurance defense or coverage at a law firm A candidate with a JD is preferred, but not required Superior written and verbal communication skills Experience in effectively managing a high-volume workload of primary and excess professional liability claims Highly organized and efficient in a fast-paced multi-tasked environment; able to prioritize effectively to accomplish objectives with creativity and enthusiasm, and with minimal supervision Has demonstrated high level of understanding of individual state and civil laws, claims practices and regulatory requirements Proven ability to handle litigated files in multiple jurisdictions Proven ability to direct and maintain a high level of claims management performance, quality, and compliance Proven ability to analyze coverage and draft coverage letters on complex matters Strong analytical and organizational skills Excellent influencing and negotiation skills; proven ability to collaborate and build relationships across teams' stakeholders and providers Experience attending and participating in ADR's/Mediations leading to successful and timely claim resolutions Flexibility to travel periodically Exercises initiative, demonstrates accountability, adaptability, service motivation, respects the differences of others, and accepts personal responsibility Compensation & Benefits The applicable base salary for this opportunity is $110,000 - $140,000 (Claims Adjuster - Sr. Claims Adjuster). The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs.

Operations Team Member - Bubbling Well Pet Memorial Park 📍 Napa, CA | M-F 8AM-5PM | FT (40 hrs + overtime as needed)💲 Pay Range: $18.00-$22.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $18.00-$22.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

Job DescriptionThe Graphic Artist will support the development of visual content for technical manuals, training materials, and logistics documentation; this includes creating illustrations, schematics, and interactive graphics for Navy Combat Systems. Key Responsibilities: Create high-quality technical illustrations, diagrams, and schematics for use in: Interactive Electronic Technical Manuals (IETMs) Training materials Maintenance and operational documentation Collaborate with technical writers, engineers, and subject matter experts to ensure visual accuracy and clarity. Use industry-standard software such as Adobe Illustrator, Photoshop, and AutoCAD. Format and integrate graphics into XML-based documentation systems. Ensure all graphics meet Navy and DoD standards (e.g., MIL-STD-38784, S1000D). Support updates and revisions to existing graphics as systems evolve. Required Qualifications: U.S. Citizenship Active Secret Clearance Associate's or Bachelor's degree in Graphic Design, Visual Communications, or related field (or equivalent experience) 2+ years of experience in technical illustration or graphic design, preferably in a defense or government contracting environment Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) Familiarity with technical drawing standards and tools (e.g., AutoCAD, SolidWorks) Preferred Qualifications: Experience supporting Navy or DoD programs Knowledge of S1000D and IETM development Ability to interpret engineering drawings and convert them into user-friendly visuals Experience with 3D modeling or animation tools (e.g., Blender, Maya) is a plus Compensation: $64,480 - $89,440 per year Compensation for positions at Centurum vary depending on a wide range of factors including, but not limited to, location, responsibilities, skill set, and level of experience. EOE M/F/Disability/Veteran ***When responding to this posting please reference job # SD25-127, Graphic Artist (Contingent)*** Benefits Full-time employees are eligible for the following benefits enrollment from their date of hire: Health Insurance - Centurum provides insurance for employee and dependent in a comprehensive package. Coverage for vision care is included. This option is available on a cost-sharing basis. Dental Insurance - Available in conjunction with Health Insurance for an additional cost. Provides oral maintenance care for employee and dependent. Basic Life Insurance - Company provided benefit for all full-time employees. Supplemental Life Insurance - Optional life insurance coverage to employees at group rates. Dependant Life Insurance - Optional coverage for dependents at a group rate. Long Term Disability Insurance - Optional coverage available to employees at group rates. Vacation and Sick Leave - Leave accrual is determined by length of service. Holidays - The company observes ten paid holidays each year. Retirement 401(k) Plan - Centurum's corporate benefits package includes 401K with a company bi-weekly match and a year-end profit sharing company match for all eligible employees. Investments can be made into selected funds under this plan. Centurum is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Centurum makes reasonable accommodations for persons with disabilities. Powered by JazzHR RtegVFFKAy

Job DescriptionDUTIES AND RESPONSIBILITIES The Navy Multiband Terminal (NMT) Radio Frequency (RF) Engineer One (I) will conduct systems / system of systems (SoS) architecture design, testing, implementation, integration, review, and certification activities. They may also perform the following duties: • Conduct data analyses, to include interpreting and summarizing results • Design, develop, test, evaluate, and sustain various Radio Frequency (RF) and SATCOM communication systems • Develop technical documentation such as test plans and reports • Apply a full range of discipline pertinent to communication systems capabilities such as requirements analysis, systems engineering, interface design, logistics, training, reliability and maintainability, human factors, and T&E to complete assigned duties • Leverage principles such as communications theory, modulation systems, engineering design, testing, and system-level communications (e.g. link modulation schemes and end-to-end RF product development) to complete assigned duties • Capable of developing written instructions, procedures, schematics and other technical documentation • Perform all duties unsupervised, as a RF Engineer I, to include providing the status of their assigned tasks via both prepared and ad hoc oral briefings to senior Navy personnel. REQUIRED SKILLS/YEARS OF EXPERIENCE • Experience working on RF Design and/or systems • Knowledge of electronic test equipment such as Spectrum Analyzer, Network Analyzers, Signal Generators, Oscilloscopes, Amplifiers, and other Radio Frequency components • Knowledge of RF Communications systems engineering and/or integration • Experience working with Navy Multi-band Terminal (NMT) and/or Commercial Broadband Satellite Program (CBSP) systems Education: High School Diploma or equivalent Travel Required: 25% Work Location: San Diego, CA This position is required to have and maintain a Secret US DoD security clearance. PREFERRED SKILLS Bachelor's Degree in a quantitative field such as engineering or mathematics (e.g. Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or Information Systems) REMARKS Must be able to communicate effectively in English, both verbally and in writing. Must be able to interface effectively with all levels of technical and management personnel. Compensation: $34 - $44 an hour. Compensation for positions at Centurum vary depending on a wide range of factors including, but not limited to, location, responsibilities, skill set, and level of experience. EOE M/F/Disability/Veteran ***When responding to this posting please reference job # SD25-95 NMT RF Engineer I (SATCOM)*** Benefits Full-time employees are eligible for the following benefits enrollment from their date of hire: Health Insurance - Centurum provides insurance for employee and dependent in a comprehensive package. Coverage for vision care is included. This option is available on a cost-sharing basis. Dental Insurance - Available in conjunction with Health Insurance for an additional cost. Provides oral maintenance care for employee and dependent. Basic Life Insurance - Company provided benefit for all full-time employees. Supplemental Life Insurance - Optional life insurance coverage to employees at group rates. Dependant Life Insurance - Optional coverage for dependents at a group rate. Long Term Disability Insurance - Optional coverage available to employees at group rates. Vacation and Sick Leave - Leave accrual is determined by length of service. Holidays - The company observes ten paid holidays each year. Retirement 401(k) Plan - Centurum's corporate benefits package includes 401K with a company bi-weekly match and a year-end profit sharing company match for all eligible employees. Investments can be made into selected funds under this plan. Centurum is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Centurum makes reasonable accommodations for persons with disabilities. Powered by JazzHR 31t0AXTYzJ

Operations Team Member - West Coast Pet Memorial 📍 Paso Robles, CA | M-F 7AM-4:30PM | FT (40 hrs + overtime as needed) 💲 Pay Range: $18.00-$22.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range: $18.00-$22.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov M-F 7a-4:30p 40 hours full time; overtime as business needs

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!As an Automotive Tire Technician for Big O Tires, you will be responsible for servicing and performing maintenance of tires and wheels in an accurate and timely manner. You are honest, have a solid work ethic and high motivation. ESSENTIAL DUTIES AND RESPONSIBILITIES Mounting and dismounting automotive tires Installing new wheels Attaching and re-balancing wheels Repairing, rotating, and inflating tires Performing oil changes or any type of flushes and maintenance Calibrating TPMS Inventory stocking Participating in training & follows safety procedures Testing and installing batteries Test-driving vehicles after maintenance QUALIFICATIONS Valid driver's license Must be at least 18+ years old Availability to work holidays, weekends, and after regular business hours as needed Reliable transportation to work Ability to learn new concepts and use technical materials Capability to safely operate automatic and manual transmission vehicles Willingness to work with hazardous materials and in outdoor weather conditions Complies with Personal Protection Equipment (PPE) regulations Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift Ability to move and lift up to 75 pounds Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. Compensation: $15.00 per hour From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what is the role all about? The Strategic Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying the latest sales opportunities, and building market share within the Financial Services and Insurance verticals in their regions. This position is required to increase revenue streams within business, commercial, government, and contact centers. How will you make an impact? Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. Coordinate and lead all sales activities to achieve business goals. Ensure the proposed sales and solutions capitalize on NiCE CxOne's strengths and can be implemented successfully. Establishing new strategic relationships while maintaining existing relationships and analyzing customer business situations to identify constraints and new opportunities due to technological advances. Develop and maintain high-level relations with C-levels Executives. Initiate, support, develop, and monitor purchasing agreements between NiCE CxOne and the customer. Have you got what it takes? 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. 2+ years selling AI and Digital Transformation solutions into enterprise accounts. Superior relationship and client management skills that effectively build trust and manage customer escalations. Collaborative approach to sales that includes working with multiple groups both internally and externally. Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. Inherent self-sufficiency, flexibility, and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational Ai solutions. Experience/knowledge selling a full suite of SaaS products. What is in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisite ID: 9163 Reporting into: RVP of Sales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer's priorities and NICE's business objectives. The TAM is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. The TAM is required to be a subject matter expert in the NICE Solutions deployed at their designated clients and ensure maximum value is achieved from the NICE solution. You will be the primary interface between the Customers and NICE's support organizations while managing critical issues, problems and requests related to escalations and missed expectations. The TAM is an extension on the Support Management Team focused on escalation management, Technical Communication, driving resolution and technical best practices. How will you make an impact? Understand the full solution NICE & 3 rd party integrations for designated accounts Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide recommendations to close gaps- Facilitate Meetings First point of escalation for designated accounts for support process issues not resolved by the standard process Facilitate problem resolution across NICE internal teams, driving actions, communication and RCA/Best Practices Establish relationships and effectively communicate with key members of Customer's technical team including management personnel. Identify barriers to product adoption and partner with appropriate NICE and Customer teams to optimize Customer success. Develop, implement and maintain standard practices for designated accounts aligned with the Global TAM operating model Oversee transition phase from Client Services to Customer Support (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure Day 2 readiness and Success Act as Back up for Support Managers as directed Mentor and coach Engineers from a technical perspective Communicate and advocate customer requirements and concerns to product management team R&D and other internal stakeholders Lead Root Cause/Best Practice sessions with Customers and internally as required As a 24x7x365 organization, on-call responsibilities may be required as well as occasional travel to customer sites. Have you got what it takes? Possess excellent organizational and communication skills. Strong ability to use facts and data to influence decisions Ability to prioritize and make appropriate decisions. Proven ability to meet deadlines and maintain quality standards. Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates. Ability to interact effectively with all levels of management and customers. Ability to work with minimal guidance or supervision in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

We are seeking a results-driven Senior Underwriter to join our growing Renewable Energy practice, focused on complex and emerging risks across solar, wind, biomass, geothermal/COGEN, and battery energy storage systems (BESS). This role is ideal for a strategic thinker with deep technical expertise and a passion for partnering with brokers to support the renewable sector's rapid evolution. Key Responsibilities: Analyze and underwrite new and renewal commercial submissions for renewable energy accounts by assessing exposure, historical performance, and risk acceptability. Structure and price deals using sophisticated rating models, underwriting guidelines, and industry data. Develop and communicate customized coverage terms and conditions in line with underwriting authority and profitability objectives. Maintain a strong understanding of market conditions, competitive intelligence, and industry trends specific to renewable energy operations. Collaborate with retail and wholesale distribution partners to strengthen broker relationships and drive targeted growth. Deliver account-specific and portfolio-level insights to internal stakeholders, including Actuarial, Claims, and Product Development. Manage renewal processes, including outreach for updated risk information, policy terms, and client needs. Mentor junior underwriters and contribute to knowledge-sharing across the team. Represent the company at broker meetings, industry events, and internal presentations as a subject matter expert. Uphold underwriting discipline, compliance, and best practices while promoting a culture of integrity, collaboration, and performance. Qualifications 5+ years of commercial underwriting experience in renewable energy classes (solar, wind, biomass, geothermal/COGEN, BESS). Proven proficiency in underwriting across GL, Auto, Excess Casualty, Property, Inland Marine, and Workers' Compensation. Strong broker relationships and marketplace visibility within renewable or clean energy sectors. Strategic mindset with a detail-oriented approach to risk analysis and portfolio impact. Bachelor's degree required; professional designations (CPCU, ARM, AU, ASLI) strongly preferred. Ability to work independently in a fast-paced, remote-first environment. Compensation & Benefits The applicable base salary for this opportunity is $100,000 - $150,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs. #LI-Remote

This position is responsible for building strong relationships with our internal customers by being a thought leader supporting various segments and divisions. Excellent communication, customer service and organizational skills are required for success in this position. This role involves approaching problems with a holistic perspective, focusing not just on resolving the immediate issue but also on identifying sustainable and innovative ways to achieve long-term success. The candidate will have excellent analytical skills, and the ability to communicate effectively with technical and non-technical stakeholders. Principal Duties and Responsibilities Responsible for developing and maintaining trusted business relationships, driving the greatest possible business value from technology to meet the business needs and organizational goals. Apply influential analytical and problem-solving skills to communicate solutions in both technical and user-friendly language. Collaborate in the planning, designing, development, and deployment of new applications and enhancements to existing applications ensuring full systems lifecycle process is adhered to. Work with business stakeholders and project managers to develop business requirements and project implementation strategies. Collaborate with customers, vendors, developers, architects, QA and other technical teams to design, test, and implement solutions that meet customer requirements. Key aspect of this role is comprehensive requirements gathering, cross-functional collaboration, and leveraging cutting-edge technologies. Promote a proactive environment by researching and recommending process and technology solutions for continuous improvement. Develop test cases, perform testing, and manage user testing to ensure requirements are met for system modifications. Demonstrate products, leveraging a combination of technical expertise, business acumen, and excellent communication skills to showcase how solutions align with business needs and objectives. Generate weekly and monthly reports and perform data analysis to identify anomalies, trends, and improvement opportunities. Analyze and resolve Helpdesk issues. Mentor and coach analysts team members Knowledge, Skills, and Abilities A curious and analytical mindset focused on finding solutions to difficult problems. Strong documentation and organizational skills are necessary. To exhibit a confident, engaging communication style incorporating both written and verbal communication skills. Excellent analytical and problem-solving skills. Experience/Knowledge of Commercial Insurance and/or Underwriting or Claims systems. Experience in developing business and functional requirements. Ability to multitask in a fast-paced environment at various stages of completion. Ability to translate highly technical specifications into clear non-technical requirements and functional design documents Advanced skills in Microsoft Office applications, specifically SharePoint, Word, Excel, and Outlook. Visio and Power BI skills are a plus. Exposure to Azure DevOps, Power Automate and Power Apps a plus. Familiarity with modern AI-powered productivity tools such as GitHub Copilot, ChatGPT, or similar technologies preferred. Commitment to staying updated on advancements in AI tools and best practices. Qualifications, Education and Experience Preferred 4-year college degree and/or 10+ years of work experience as a Business Analyst 5+ years P&C Insurance industry experience 1 Commercial Insurance Designation required Experience with Agile, Iterative and Waterfall project methodologies Compensation & Benefits The applicable base salary for this opportunity is $105,000 - $130,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs. #LI-Remote

Client Care Specialist - West Coast Pet Memorial 📍 Sacramento, CA | M-F 8:15AM-4:45PM + rotating Saturdays 9AM-1PM | FT (40 hrs + overtime as needed)💲 Pay Rate: $21/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. Duties & Responsibilities Ensure excellent customer service, interacting via telephone, email, and in-person. Build rapport and assist customers with product orders. Interact and provide information in response to inquiries about products and services. Determine client needs, offering possible solutions or follow-up as needed. Coordinate client service requests, to ensure delivery is in accordance with client expectations. Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services. Ensure best practices processes and procedures on all administrative and operational activities within the department. Any other duties as assigned. Education, Training & Qualifications Post-secondary degree or diploma in a related field One year experience working within customer service environment involving client care A high level of integrity, ethics, and compassion for the care of the deceased is required. Skills & Abilities Teamwork oriented Strong problem identification and solving skills. Ability to effectively communicate, verbally and written. Ability to multitask with multiple systems, while interacting with customers Highly motivated, energetic, and able to thrive in a fast-paced environment. Ability to build and maintain relationships with corporate departments, key business partners and customers. Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Prolonged periods sitting at a desk and working on a computer. Occasionally lifting/moving 100+ lbs. Regularly exposed to low/moderate/high noise environment Regularly exposed to low/moderate/high heat environment YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay rate : $21/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually . We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates. Validate: A recruiter validates the candidates' experience and skill sets against our client's position. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location. Job Description: Administrator required to support the RRS Contracts organization. Responsibilities include: daily administration functions, processing travel requests, travel arrangements, including international travel as applicable for the Contracts organization, expense reports, set up and coordinate internal meetings including catering requests, department invoice processing, ordering office supplies, visitor request processing, coordinating in-house training schedule; maintains Contracts Department Policies and Procedures; coordinates with Facilities space allocations as required by the organization. Heavy data entry as required to support the Project Unite Pilot conversion to PeopleSoft ERP system. Includes data cleansing sales order processing as well as data conversion of all current Contracts data from CATS, CMD and JAMIS into the PeopleSoft ERP system. Maintain and update the Contracts servers, distribution and maintenance of soft and hard copy of contracts data files. Prepare, edit and format documents, presentations and spreadsheets. Maintain and coordinate administrative and organizational policies and procedures within the Contracts organization. Conduct, as requested, special research projects including gathering data, compiling and analyzing information, preparing reports, providing alternatives and making recommendations on appropriate courses of action for resolution as required. General Administrative tasks as required to support the Contracts Department. Qualifications Qualifications: This position requires a person who is confident, proactive and professional, highly organized, exercises initiative, able to work with minimal supervision, has a keen attention to detail and quality and has excellent communication and interpersonal skills. The administrative assistant will provide cross-functional support during periods of heavier activity. This requires the person to be able to work well in a team environment and provide support to Contract Administrators or other administrative assistants during “down time” or when other Project Unite projects require assistance. Requires the ability to communicate effectively verbally and in writing. Requires the ability to use sound judgment in making decisions, adjusting priorities and meeting commitments. Data entry expertise - ability to keyboard type heavy volume, at high speed with minimum errors. Customer service skills, ability to Must be experienced at multitasking with various assignments simultaneously. Must be experienced with advanced skills in utilizing personal computer software packages including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SharePoint and Outlook. PeopleSoft experience preferred. Experience of working with overseas clients/customers/employees a plus Additional Information All your information will be kept confidential according to EEO guidelines.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer's business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 9334 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

We're looking for a Senior Data Scientist to deepen our understanding of how models and product experiences impact user outcomes. You'll work closely with Data Science, Machine Learning Engineering, and Analytics teammates on the recommendations and search systems that power personalized experiences. We prioritize learning and teamwork and love giving people the opportunity to champion big challenges and grow into better versions of themselves. A great candidate is excited to grow our use of machine learning, AI, and other sophisticated algorithms to build a better user experience. Finally, they believe in Raya's vision, which is to enrich lives by fostering relationships through quality, in person interactions. We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they've never been because of our values of human connection, empathy, and curiosity. In this role, you will: Run causal and impact analysis for experiments and product changes, helping the team understand not just what happened, but why Design and maintain measurement frameworks for key systems like recommendations, ranking, and personalization Partner with ML Engineers to evaluate model performance and offline metrics, and to develop scalable evaluation pipelines Work closely with Analytics to ensure high-quality experimentation and metric consistency, supporting clear, reliable insights for product and model improvements Dig into user behavior and engagement patterns to generate insights and hypotheses that shape product direction Contribute to analytical data workflows - for example, defining custom metrics or refining evaluation tables to improve reproducibility and self-serve capability Communicate clearly and proactively with product and engineering partners, bringing clarity to complex systems and metric Qualifications 4-7 years of experience in data science, analytics, or a related quantitative field (product or ML-facing experience preferred) Strong SQL and Python skills, with experience in pandas, NumPy, and data visualization libraries Deep understanding of causal inference and experimentation, including methods such as CUPED, diff-in-diff, matching, or propensity-based estimators Experience designing and interpreting A/B tests and translating results into product recommendations Experience with model tuning and evaluation as well as common ML libraries (e.g. scikit-learn, XGBoost) Proficiency with modern data tooling, such as dbt and Snowflake/Databricks for transformation and modeling; Mixpanel or Segment for product instrumentation; and Looker, Omni, or Tableau for visualization Familiarity with off-policy evaluation and counterfactual analysis methods (e.g., inverse propensity scoring, doubly robust estimation) used to evaluate recommender or personalization models offline. Strong communication and storytelling skills, with the ability to align stakeholders on insights and measurement strategy Comfortable working cross-functionally with ML Engineering, Analytics, Product, and Infrastructure teams

We are seeking an experienced Senior Engineering Manager to lead a talented and dynamic engineering team. The ideal candidate will have at least 6 years of experience in managing software development teams, with a deep knowledge of Node.js. The candidate should be fluent in modern cloud architectures and deployment patterns. We value strong project management skills and the ability to deliver on commitments. We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity-based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they've never been because of our values of human connection, empathy, and curiosity. Responsibilities Manage, lead, and mentor a team of software engineers specializing in Node.js. Develop and execute product development plans in alignment with the strategic vision set by senior leadership. Ensure that the team follows industry best practices in software design, development, testing, and operations. Collaborate closely with product managers, designers, and data team stakeholders to understand business requirements, and translate them into technical specifications. Steer the agile development process, encouraging communication, collaboration, and responsiveness to changes, and business needs. Oversee the development and continuous enhancement of scalable, secure, and efficient cloud software systems in a mature codebase powering a thriving business. ~50% hands on technical software engineering, ~50% people/performance/project management is expected. Requirements Minimum 6 years of experience in people management of high performance engineering teams, in a role with direct reports. Deep knowledge of Node.js is expected. Go experience is a nice to have. Familiarity with cloud architecture, services, deployment models, and distributed systems is required. Proven project management skills - a track record of creative problem solving, and execution to fulfill commitments. Experience sourcing, screening, interviewing, and hiring software engineers. Excellent communication, and leadership skills with a clear ability to empower team members. Experience serving within and administering an operational excellence program: production readiness, observability, on call. Join us today and seize the opportunity to enhance your career! We believe in nurturing our employees, fostering positive relationships, and creating an inclusive environment, which encourages creative problem-solving, decision-making, and leadership skills.