Account Specialist jobs at Raymond James Financial - 2838 jobs
Hybrid Mail Services Specialist
Commonwealth of Massachusetts 4.7
Boston, MA jobs
A state government agency is seeking a Mail Services Associate to join the Commonwealth Print and Mail Services Team. The ideal candidate will operate mail equipment, manage deliveries, and maintain postal records. Strong initiative and a collaborative mindset are essential for success in this flexible, hybrid work setting. Applicants must have two years of experience in electronic data processing or equivalent coursework. Comprehensive benefits are included. Background check is required.
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$76k-120k yearly est. 1d ago
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Court Services Representative
Allen County-In 4.5
Fort Wayne, IN jobs
Allen County Job Descriptions
COURT SERVICES REPRESENTATIVE
Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023
Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position.
ESSENTIAL FUNCTIONS:
Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases.
Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing.
Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications.
Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules.
Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program.
Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic.
Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers.
Prepares memos, letters, statistical reports and other department correspondence.
Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files.
Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs.
Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience
Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems
Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings
Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings
REQUIREMENTS: (continued)
Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling
Strong computer skills with the ability to use Microsoft Office and other job related software
Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment
Familiarity with electronic document production and filing techniques
Ability to type at least 40 WPM
DIFFICULTY OF WORK:
The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork.
RESPONSIBILITY:
The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations.
PERSONAL WORK RELATIONSHIPS:
The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division.
WORKING CONDITIONS:
The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected.
SUPERVISION:
None
LICENSING:
None
IMMEDIATE SUPERVISOR:
Administrator of CHINS
HOURS:
8:00 am - 4:30 pm; 37.5 hours/week; overtime as required
EEO CATEGORY:
0106
WORKERS'S COMP CODE:
8820
$25k-32k yearly est. 2d ago
Private Equity Fund Accounting Lead
State Street Corporation 4.1
Boston, MA jobs
A leading financial services company is seeking a Fund Accounting & Administration Officer in Boston, MA. This role involves supervising staff, managing client relationships, and overseeing financial documentation. The ideal candidate will possess a Bachelor's degree in Accounting or Finance and have 5-6 years of Private Equity experience. Strong critical thinking, communication, and organizational skills are essential. The salary range for this position is $70,000 - $115,000 annually, with participation in a comprehensive benefits program.
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American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspon AccountSpecialist, Specialist, Membership, Concierge, Banking, Healthcare
American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence.
This position provides information for the credit union and its services to the memberships via phone and other forms of correspondence.
DUTIES
Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. The results will be deeper penetration, wallet share of online teller, mobile, e-deposit, bill pay and loan products. Qualify the member for an expanded relationship with the credit union and, if appropriate, set up an appointment for a follow up call.
QUALIFICATIONS
At least one year of experience in a call center of a credit union or financial institution preferred.
Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required.
Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
EDUCATION
Associate's Degree in Business Administration or a related field or the equivalent experience preferred.
WORK HOURS
* Full time position
* Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. ","
American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence.
DUTIES
The Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product.
QUALIFICATIONS
At least one year of experience in a call center of a credit union or financial institution preferred.
Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m.
Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required.
Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
$32k-37k yearly est. 2d ago
Accounts Payable Clerk
Acams LLC 4.1
Washington, DC jobs
Who We Are: ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime through the provision of anti-money laundering/counter-terrorism financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue.
The association's CAMS certification is the gold-standard qualification for AFC professionals, while the CGSS certification is its premier specialist qualification for sanctions professionals. ACAMS has recently expanded its certification portfolio to include the Certified Anti-Fraud Specialist (CAFS), designed to equip professionals with the tools to detect, investigate, and prevent financial fraud.
Through its 60+ Chapters and a robust calendar of global conferences, symposiums, and training events, ACAMS brings together members of the AFC community from around the world to exchange ideas, strengthen networks, and drive meaningful change. Visit acams.org for more information.
Opportunity at a Glance
ACAMS is seeking a detail-oriented and organized Accounts Payable Clerk to join our team. In this role, you will be primarily accountable for processing invoices for our global payables and ensuring timely payments. You will work with department leads across the globe to facilitate invoice processing and approval workflows in Airbase, ACAMS payables platform. The ideal candidate must have strong communication skills, a good understanding of accounting principles and the ability to work in a fast-paced environment. The AP Clerk will report to the Supervisor, Payables. In addition, this person will handle other duties and administrative tasks as needed.
Responsibilities
Process vendor invoices accurately and in a timely manner.
Work with staff and vendors residing in different time zones.
Respond to internal and external inquiries related to accounts payable, including vendors, employee reimbursements and corporate cards.
Activate new users and inactivate user accounts upon termination.
Assist with month-end closing tasks related to AP.
Support annual 1099 reporting requirements.
Completes other duties and special projects as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.
High school diploma or equivalent; associate's degree in accounting or finance is a plus.
1-3 years of experience in accounts payable or a similar role.
Experience with multi-currency and multi-subsidiaries is a must.
Good communication and interpersonal abilities.
Strong attention to detail and accuracy.
Highly organized individual with a strong work ethic.
Ability to collaborate remotely is a must.
Proficient in MS Office, especially Excel.
Experience with accounting software (Airbase, NetSuite) is a plus.
Experience with 1099 reporting is a plus.
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EEO
We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
$44k-57k yearly est. 2d ago
Accounts Payable Coordinator
AMB Sports & Entertainment, LLC 3.8
Atlanta, GA jobs
The Accounts Payable Coordinator is responsible for daily accounts payable and expense reimbursement operations for multiple companies. This position will report to the AP Manager of AMB Sports & Entertainment and will ensure that all procedures are being followed and that vendors are being paid timely. This position will handle duties as outlined below.
This is a part-time role based on-site at Mercedes-Benz Stadium in downtown Atlanta.
Roles and Responsibilities
Open and distribute mail via proper channels.
Assign Corporate Cards to the appropriate associate profile in Concur.
Reconcile and pay medical invoices.
Assign invoices to appropriate associate profile in Concur.
Reconcile Concur rejected invoice report on a weekly basis.
Contact associates concerning outstanding invoices and expense reports.
Reconcile Aged Trial Balance and various other reports to ensure accuracy of data.
Collaborate on other projects or duties as needed.
Qualifications and Education Requirements
Experience with SAP Concur (or similar automated accounts payable system) is a plus.
Experience in a multi-company accounts payable processing environment.
Working knowledge of Great Plains or similar accounting system.
Proficiency in Microsoft Office products (Excel, Word, Outlook).
Required Skills
Well organized, highly motivated, and self-directed individual who is a team player.
Ability to maintain strict confidentiality; Positive, high energy attitude
Excellent oral and written communication skills with the ability to work well with internal and external customers
Excellent time management skills
$32k-40k yearly est. 2d ago
Client Services Representative
Cetera Financial Group 4.8
Minnetonka, MN jobs
This person will support one Financial Advisor (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo).
The office is located in Minnetonka and the expectation is they go into the office every day.
What You Will Do:
Act as a liaison between the registered representatives and their clients.
Answer phones, schedule appointments, and prepare materials for client meetings.
Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients.
Prepare and complete client paperwork and follow up tasks to support registered representative.
Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met.
Organize client events and follow up tasks.
Maintain client records and retention management within corporate requirements.
Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews).
Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met.
Educate clients on account services, capabilities, and new technology.
Complete required corporate training on new technologies and follow implementation guidelines.
Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner.
Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes.
What You Will Have:
High School Diploma or GED
Experience in an administrative or customer service role
Strong time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs
What is Nice to Have:
Previous experience in assisting Registered Representatives/Financial Advisors
Financial services and/or banking background
Bachelor's degree in Finance, Business, Marketing, or Communications
Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment
Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors
Compensation:
This is a non-exempt hourly role that ranges from $25-$31/ hr., plus competitive performance-based compensation package. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.
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About Us
What we give you in return:
Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
About Cetera Financial Group:
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists.
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note
: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
$25-31 hourly 2d ago
Accounts Receivable/Staff Accountant
Academy of Our Lady of Peace 3.4
San Diego, CA jobs
School Mission Statement & Profile Founded and rooted in the Gospel values of the Catholic Church and the charism of the Sisters of St. Joseph of Carondelet, the Academy of Our Lady of Peace (OLP) empowers young women in an innovative learning environment that honors the individual while fostering community and develops faith-filled leaders dedicated to the "love of God and the dear neighbor without distinction."
OLP is a school of approximately 750 students, committed to creating a diverse and inclusive educational community. The school emphasizes 21st-century learning, academic excellence, and the development of leadership skills. Our professional culture values collaboration, lifelong learning, and a growth mindset. Students are encouraged to actively participate in the school community, and OLP graduates are prepared to make a positive impact in STEAM fields and beyond.
Position Overview
The Accounts Receivable Accountant is a non-exempt, full-time on-site position. The Accounts Receivable Accountant at the Academy of Our Lady of Peace (OLP) is an integral team member of the Business Office. This position is responsible for accounting functions, ensuring accurate and timely financial information. Creates financial transactions that include posting information to accounting journals, worksheets, and accounting software systems. The Accounts Receivable Accountant manages all aspects of accounts receivable management, including but not limited to tuition and reconciling accounts.
Essential Responsibilities
Record revenue from all sources and provide accounting support .
Record and manage tuition and fee payment, collection and recording in the general ledger and FACTS (subledger)
Oversee enrollment of students including collection of tuition contracts, ensuring tuition accounts set up and collection and recording of registration fees.
Communicate with Admissions departments regarding the status of returning students during re-enrollment
Review
Requirements / Qualifications
Comments and Other Information
The Academy of Our Lady of Peace (OLP), located at 4860 Oregon Street, San Diego, CA 92116, is in an area that may experience earthquake activity and is near a low flood zone. For more information on potential natural hazards, please visit the California Governor's Office of Emergency Services at *********************************
Fair Chance Act Compliance
OLP will consider qualified applicants with a criminal history in accordance with the California Fair Chance Act. You are not required to disclose your criminal history or undergo a background check until after a conditional job offer has been made. If a background check reveals information that OLP believes is directly related to the position, you will have the opportunity to explain the circumstances, provide mitigating evidence, or dispute the accuracy of the report. For more information, visit ***********************************************
Equal Opportunity Employment
The Academy of Our Lady of Peace is an Equal Opportunity Employer and is committed to creating an inclusive environment where all qualified applicants receive equal consideration for employment. OLP prohibits discrimination and harassment based on race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, genetic information, marital status, veteran status, or any other protected characteristic under federal, state, or local law.
$43k-53k yearly est. 2d ago
Private Client Specialist
Nicolet National Bank 4.2
Green Bay, WI jobs
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Private Client Specialist is responsible for delivering superior service to Private clients and assisting Private Client Advisors.
As a Private Client Specialist, you will:
Provide outstanding customer service by:
Maintaining an understanding of all Nicolet Bank services and products.
Answering all calls, text messages and emails in a prompt manner.
Follow through on all client and private client advisor requests.
Develop meaningful relationships with private clients, prospective clients, private client advisors, internal partners, operations, and underwriting.
Primary contact for daily maintenance of accounts and acts as back up to the Private Client Advisor for loan closings for well-established client relationships.
Opens and maintains new personal and business accounts including but not limited to checking, savings, certificates of deposit, health savings accounts and individual retirement accounts.
Orders Debit cards, checks and foreign currency.
Work with wires team for client request for domestic and international wires and ensuring it is completed accurately, safely and promptly as needed.
Understands proper account titling to ensure no disruption to client estate plans.
Enters mortgage and consumer loan applications, conducts credit checks and collection of all underwriting documentation.
Assist clients with managing risk associated with their accounts to help prevent unauthorized activity and fraud exposure.
Review and monitor loan renewals, CD renewals, rate exceptions on deposit accounts and CDs.
Attend department meetings, trainings and continue to develop knowledge of Private Client policies, procedures, products and customer base.
Assist in coordinating customer events and outings.
Provide ongoing client service to contribute to overall department goals of retention and growth.
Assist with all compliance and regulatory requirements to help mitigate risk to the bank and client accounts.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Qualifications:
High School diploma or equivalent required
Associate degree or Bachelor's degree in Business, Finance, or similar program preferred
1-3 years in banking, finance or investment environment
Exceptional Customer Service skills
Ability to multi-task and prioritize work
Ability to work well under pressure and respond appropriately to challenging customer situations
Must be self-motivated and capable of making decisions with limited direction
Strong organizational skills
Knowledge of bank products and ability to cross sell when appropriate
High degree of accuracy and attention to detail
Ability to maintain strict confidentiality
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$34k-39k yearly est. 6d ago
Core Processing Specialist
First Mid Bank & Trust 4.0
Mattoon, IL jobs
Core Processing Specialist Location: Mattoon, IL
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
The Core Processing Specialist is responsible for various operational aspects of Loan Operations including the input of Commercial loans. When necessary, assists other lending personnel in various projects and duties to ensure the successful operation of the department. Responsibilities include, but are not limited to:
Reads and interprets legal loan documents for Commercial and Consumer loans and accurately books the loans to the core system. Ensures that the customer record is accurate and the banks position is protected. Ensures the core processing check list is complete and accurate.
Independently analyzes complex loan documentation in order to set up and fund loan accounts while adhering to bank standards and loan policy.
Exports new and renewed loans onto the Core in an accurate and timely manner.
Review files and disburses loan proceeds for Loan Officers and Customers while handling confidential and high-priority material.
Analyzes loan documents to identify the terms of the collateral. This includes determining which collateral is security and which loans as collateral may cross over to secure several different loans.
Understands new and existing loan terms to understand collateral structure for setting up the collateral on the loan or across multiple loans.
Uploads processor records into our imaging system and gathers various loan documents for loan servicing follow up.
Supports all departmental functions and assures the departmental objectives are achieved in providing accurate and timely loan bookings.
Consistently delivers a high level of service to both co-workers and bank clients. Consistently displays a team-player and positive attitude.
Attend training on applicable subjects when available and appropriate for the position.
Contributes to cross-functional projects or assigned initiatives as needed. Examples may include: testing new processes or procedures, training of new hires, data reporting, core file maintenance.
Files perfected UCC filings with third party vendors when appropriate.
Performs other related duties as assigned.
Qualifications Education
High School diploma or GED required. Associates degree preferred.
Experience:
1+ years banking, clerical or loan processing experience preferred.
Skills:
Analytical, organized and detail oriented.
Proficient in Microsoft Office products with working knowledge in excel.
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
High level of interpersonal skills to interact with Loan Officers, Loan Processors and Management.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 3d ago
Collections Specialist - Advanced Collections Mitigation Unit (ACMU)
American Express 4.8
Phoenix, AZ jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.
Job Responsibilities:
Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers.
You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients.
Typically, you will be handling the following call types: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations.
Maintain high level of integrity and compliance while working with customer information
Minimum Qualifications:
Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics.
Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures
A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations.
Experience managing your own client portfolio
Excellent written and verbal communication skills
Bi-Lingual spanish speaking a plus
High School Diploma or GED
Preferred Qualifications:
Knowledge of Fair Debit Collection Practice Act and laws
Skip tracing experience
Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience
Commercial collections experience
Experience with Risk initiatives as they pertain to client level dunning
Call center experience
Ability to work independently, while still being a team player within the structured service center environment.
Additional Requirements:
Flexibility to work Monday-Friday 5:00am-16:00
Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week.
Location: 18850 N 56th St. Phoenix, AZ 85054
Salary Range: $20.00 to $24.00 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$20-24 hourly 2d ago
Credit Trading Coordinator
Natixis Corporate & Investment Banking 4.9
New York, NY jobs
The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements.
Essential duties and responsibilities
Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination
Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations
Act as the Ops point of contact for client and business requests
Identify, address and escalate Operational Risks incidents
Support and Oversee Billing activity
Help with budgeting and forecasting of staff resources to align with business growth and trading activity
Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency
Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs
Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention
Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations
Qualifications
Bachelor's degree required, advanced degree or relevant certifications a plus
Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator)
5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities.
Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only)
Familiariry with Clearpar and Loan IQ systems is a strong advantage
Strong analytical and problem-solving skills with a track record of mitigating Operational Risk
Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions
Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire)
Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.
Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.
The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
$38k-49k yearly est. 4d ago
Collections Specialist - Advanced Collections Mitigation Unit (ACMU)
American Express 4.8
Phoenix, AZ jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.
**Job Responsibilities:**
+ Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers.
+ You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients.
+ Typically, you will be handling the following call types: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations.
+ Maintain high level of integrity and compliance while working with customer information
**Minimum Qualifications:**
+ Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
+ Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
+ Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics.
+ Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures
+ A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations.
+ Experience managing your own client portfolio
+ Excellent written and verbal communication skills
+ Bi-Lingual spanish speaking a plus
+ High School Diploma or GED
**Preferred Qualifications:**
+ Knowledge of Fair Debit Collection Practice Act and laws
+ Skip tracing experience
+ Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience
+ Commercial collections experience
+ Experience with Risk initiatives as they pertain to client level dunning
+ Call center experience
+ Ability to work independently, while still being a team player within the structured service center environment.
**Additional Requirements:**
+ Flexibility to work Monday-Friday 5:00am-16:00
+ Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week.
+ Location: 18850 N 56th St. Phoenix, AZ 85054
**Qualifications**
Salary Range: $20.00 to $24.00 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Credit
**Primary Location:** US-Arizona-Phoenix
**Schedule** Full-time
**Req ID:** 26000425
$31k-41k yearly est. 2d ago
Bilingual Collection Specialist
Cornerstone Capital Bank 3.3
Englewood, CO jobs
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered.
Compensation: $22-27/hr + bonus
Location: Onsite in Englewood, CO
Hours: Mon-Fri, 7am-4pm mst
Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due
Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies
Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate
Manage inbound and outbound calling queues via automated calling system
Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience
Perform other job-duty related issues as assigned
What you'll need to be successful:
High School Diploma, GED, or equivalent experience
Minimum 2 years of experience in mortgage servicing
Minimum 2 years of experience in a Collections environment
Bi-lingual required
Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills
Solid analytical skills with the ability to exercise prudent judgment
Exceptional organization and time management a must
Comfortable being a team player
Strong interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally and respectfully
Attention to detail
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22-27 hourly 3d ago
Collection Specialist
Cornerstone Capital Bank 3.3
Englewood, CO jobs
***The Hourly rate will be $22-27/hr + bonus based off experience***
The Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered.
Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due
Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies
Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate
Manage inbound and outbound calling queues via automated calling system
Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience
Perform other job-duty related issues as assigned
Qualifications:
High School Diploma, GED, or equivalent experience
Minimum 2 years of experience in mortgage servicing
Minimum 2 years of experience in a Collections environment
Bi-lingual skills a plus
Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills
Solid analytical skills with the ability to exercise prudent judgment
Exceptional organization and time management a must
Comfortable being a team player
Strong interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally and respectfully
Attention to detail
Who we are...
Cornerstone Capital Bank is the product of a recent merger between Cornerstone Home Lending and Roscoe State Bank. Cornerstone Capital Bank holds more than $380 million in regulatory capital and greater than $1.5 billion in assets. We have created the highest initially capitalized new bank in Texas history and intend to leverage our leading national home lending platform to provide growth opportunities for the Bank!
Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders, and the people who provide services to us. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. Cornerstone Capital Bank and its subsidiaries have been recognized by Workplace Dynamics as a "Top 100 Workplace" for 12 consecutive years. March 1, 2023, marked the beginning of Cornerstone's 35th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.
Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus.
Where you come in:
We're a great company with great people, and we're looking for a Collections Specialist who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier banking and home lending professionals. This professional will work in a tight-knit, goal and growth-oriented team.
What to do next:
If Cornerstone Capital Bank sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning Compliance team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable team member. As many of our team members can tell you, there's something special about working at Cornerstone. It really feels like home.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22-27 hourly 3d ago
Workday LMS Specialist
Hale International 3.4
Columbia, MD jobs
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 5d ago
Bilingual Collections Specialist I
Truliant Federal Credit Union 4.6
Salem, NC jobs
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Essential Functions and Responsibilities
Contacts and engages with members by phone, email, and SMS texting to notify of their delinquent status and initiate collecting on loans, credit cards, and overdraft deposit accounts.
Assists members in understanding their financial obligations, obtaining payments, and establishing realistic repayment plans. Follows up when repayment plans are not met.
Documents all communication, payment arrangements, and processes related to collections efforts in a timely and detailed manner within required databases.
Makes decisions, using ethical collection techniques and financial analysis which mitigate Truliant's risk of loss while preserving member retention and promoting member loyalty.
Utilizes multiple operating systems to maintain accounts throughout the collections process.
Handles high volumes of in and outbound calls and servicing requests via email to consistently meet or exceed established Credit Union service standards, key performance metrics, and departmental service level agreements.
Processes recommendations for repossession to the Repossession Specialists.
Performs detailed research and compiles documentation for charge off disputes submitted by members and third-party collection vendors.
Monitors member accounts and identifies signs of potential financial distress to identify opportunities to offer short term modification solutions or refer for workout loan consultation.
Responds promptly to internal and external member inquiries and concerns with professionalism and empathy.
Collaborates with other team members and departments to resolve complex member issues effectively, accurately, and in a timely manner.
Engages in ongoing training and knowledge development of Truliant products, services, and collection techniques through training and self-directed learning.
Provides feedback to management regarding process improvements and opportunities for efficiency gains.
Follows credit union policies and guidelines to ensure compliance with debt collections laws and regulations.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Bilingual (English/Spanish) proficiency required
Must have a basic understanding of standard concepts, practices, procedures, regulations and compliance within the collections environment
Must have knowledge of collection procedures, bankruptcy concepts, and repossessions and recovery is preferred
Must have excellent negotiation and problem-solving skills, with the ability to handle difficult conversations with members effectively.
Must have excellent communication skills in English, both verbal and written
Must have basic personal computer skills, with knowledge of MS Office
Must be able to show persistence, determination and tact
Must be able to maintain objectivity and emotional stability under pressure
Must have ability to understand all business processes within the credit union
Must be detail oriented and well organized
Must be able to work in a general office environment
Must be flexible and able to shift resources and priorities as required
Must be able to complete all assignments with minimal supervision
Should possess a strong commitment to providing excellent service to Truliant's members
Physical Requirements
Occasional standing, walking, bending, and stooping required
Must be able to sit at a desk for long periods of time and use a computer
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
Education and Background
High school diploma or equivalent; college education preferred
Minimum 2 years' experience in financial services, call center, or collections environment required
Bilingual (English/Spanish) proficiency required
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$36k-42k yearly est. 3d ago
Collections Specialist
Honor Credit Union 3.8
Berrien Springs, MI jobs
Collections Specialist Location: Berrien Springs, MI Job Id: 3062 # of Openings: 1 Collections Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success.
Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR: If you enjoy building relationships, managing multiple priorities, advocating for members, and being part of a great team, this is an opportunity where you will grow and develop. If you have the drive, confidence, and determination, we are looking for you!
Supports and performs collection activities associated with various delinquent & negative accounts.
Responsible for, including but not limited to, filing garnishments, levies, total loss, and safety net claims, along with ensuring timely refunds of direct and indirect backend products, limiting loss for the credit union and member owners.
Process debt protection claims and benefit payments for disability, unemployment, and death.
Performs research to obtain information pertaining to delinquent accounts. Aligns with the internal credit solutions team to ensure final collection efforts on accounts by means of letters, statements, and garnishments are completed.
Verifies employment status and makes appropriate court filings to be used for seeking judgments on bad debt. Ensures the company's professional image is maintained.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One to three years of similar or related experience, including time spent in preparatory positions.
Prior administrative experience strongly preferred.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of collection procedures and related laws and regulations.
Understanding of Company policies.
Must have a demonstrated ability to keep finances in order.
Strong listening, verbal, and written communication skills.
Be self-directed and able to work with minimal supervision.
At all times follow the core values of credit union - honesty, truth, respect and integrity.
Must be highly detail oriented.
WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position