Capital Markets IT Americas Head (NYC Based)
New York, NY jobs
Capital Market IT (CMI) oversees the information systems for Global Markets Division (and affiliated partner support functions) covering all capital markets domains (from pre-trade to post trade through risk management and regulatory reporting). CMI covers all IT activities, ensuring applicative support to end-users, maintenance and evolution of the information system including ambitious and innovative transformation programs to accompany business growth. Capital Market IT teams are distributed across the world, currently in Paris, London, Hong Kong, Singapore and New York.
Capital Market IT is looking to reinforce its presence in the Americas, consolidating and reinforcing its Run and Build teams with ambitions to support Americas business growth.
As such, CA-CIB Americas IT is hiring its Head of Americas Capital Market IT in New York who will be responsible for putting in place a resilient and sustainable setup to support Capital Market information system for the Americas with CMI global support.
Local reporting to: Head of GIT - CIO Americas
Functional reporting to: Global Head of Capital Markets IT
The Head of CMI Americas will be a permanent member of CMI board.
Key Responsibilities
Manage and lead Capital Market IT Americas teams ensuring the right balance between business needs and skills
Put in place and maintain the proper Run and Build setup
Build and adjust sourcing capacity given business and IT requirements and constraints
Contribute to proper onboarding of the staff
Develop and accompany talents in their mission
Foster an environment of trust and empowerment
Focus teams on delivery based on business value and core IT capacities
Promote strong proximity with the business
Promote a culture of continuous improvement
Identify cost rationalization through simplifications, improvement or efficiencies.
Be a gatekeeper of IT strategy in line with CMI Master Plan
Be a communication vector of this strategy to the business and locally to GIT and make sure alignment between projects and target plan
Guarantee a high-quality production service and a proactive follow-up of incidents and remediation actions
Ensure best practices for production follow-up, monitoring and tracking are respected as well as a very proactive follow-up of incidents (applicative or infrastructure) and related action plans
Ensure integrity of all systems - including out of hours support (24/7), where required.
Ensure an accurate, exhaustive and transparent reporting
Ensure management of obsolescence and vulnerabilities on the scope of applications covered locally
Ensure coordination with external parties (Vendors, US financial market infrastructure ...)
Ensure local and global enhancements and projects deliveries
Work on continuously improving the environment and bring efficiencies
Maintain and improve service quality.
Coordinate with teams onshore/nearshore, third parties or Head Office for operations and projects.
Gain knowledge on the application functional and technical components.
Gain advanced knowledge of the functional architecture of Capital Market Information Systems.
Be a trusted partner for the business and support functions
Be identified by the business as a key partner on business initiatives and IT advisory and strategy
Ensure all projects and activities are executed within GIT / CMI quality and reporting standards
Provide transparency on project / production statuses to business partners and warn on any potential milestone postponement / budget overshoot risks and propose mitigation solutions
Manage the local budget of CMI and allocate the appropriate execution capacity
Set up a local governance with the business to provide local and global updates and health statuses on projects and production
Ensure alignment with local and regulatory policies and procedures
Be point of contact of Auditors and Regulators for Capital Market Information system.
Ensure all U.S. Regulatory (FINRA, Federal Reserve, DFS) requirements are met.
Ensure compliance with IT Control plan
Ensure the respect of policies and procedures of the organization
Management and Reporting
Direct and indirect of 17 to 20 internal and external staff
Functional supervision and management of Near shore proxy Capital Market IT team, including Capital Market IT Americas Head deputy in Montreal.
Key Internal contacts
Worldwide IT organization
Any business line and support functions involved in projects, more specifically GMD, Capital Market operations, Finance, Risk and Compliance
Key External contacts
Any external provider involved in Build and Run such as Genpact, Cap Gemini, FIS, Mysis, as well as the Head Office.
Experience Required:
12 - 15 years of relevant experience
Proven successful experience in a Capital Market IT environment as a manager in both Run and Build setup
Knowledge of Capital Market activities (namely e-trading, pricing, booking)
Experience in an Onshore/Offshore model preferred
Experience in an international environment preferred
Specialist Training Required:
Project management preferred
ITIL Foundation preferred
Approved Person Registration:
FINRA Series 99 - Operations Professional Exam (Obtention required 6 months after joining the role)
FINRA Series 27 - Financials and Operations principal
Skills & Knowledge Requirements:
Strong IT skills with appetite for functional subjects and business processes
Good understanding of Information systems underlined IT infrastructure
Soft skills:
Leadership
Team player
Strong written and verbal communication
Good organizational skills with attention to details
Ability to analyze and summarize information
Ability to work autonomously
Comfortable in working with multiple teams across locations with excellent inter-personal skills.
Organization, delegation, ability to provide technical guidance.
Ability to take efficient decisions / Result-oriented mindset
Business continuity /Disaster Recovery management preferred
Vulnerabilities management and remediations preferred
French language skills a plus
Information Technology Risk Manager
Chicago, IL jobs
Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Team Overview:
The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders).
Job Overview:
The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators.
Job Responsibilities:
Support & collaborate with Global Information Risk Management Team
Execute, implement, and maintain information security control framework (based on NIST FS)
Perform testing activities to ensure effectiveness of the control framework
Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions
Challenge the business on their risk posture and maturity of risk mitigating actions
Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD)
Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies
Report periodically on the overall risk profile. update on key issues to central and local organization
Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture
Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally"
Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information
Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board
Basic Qualifications:
8+ years' experience with operational risk management at a financial institution operating in financial markets
Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge
Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR)
Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.)
Certification in Information Security Management (e.g. CISM, CISSP, CISA)
Preferred Qualifications:
Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation)
Experience working with external auditors, regulators, etc.
Annual base salary, not including discretionary bonus eligibility: $130,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.
Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
Employer paid benefits such as term life, AD&D and disability insurance
Robust 401(k) Plan with a generous match and vesting schedule
Annual learning stipend and tuition assistance program to help employees pursue additional education
Company-issued laptops and role dependent mobile stipend
Corporate Divvy memberships and pre-tax commuter benefits
Monthly wellness subsidy available to be used towards wellness and fitness activities
Regular, open communication including monthly Town Hall meetings with the Management Team
A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays
Employee-led committees to bring awareness and inclusive activities to our employees
Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
Private, well-equipped Mother's room
Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space
This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.
Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site
Austin, TX jobs
Business Analyst (Digital Access Management, BRD, FRD, Tech Writing)
Contract at Austin Texas OR Sunnyvale California On Site
Required Skills and Experience
- 5 + Years of Business Analyst experience
- 3+ years of DAM (Digital Access Management) experience
- 2-3 + years of BRD / FRD Documentation experience
- Technical Writing
- Training Material Documentation
- Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model.
- The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions
- This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value.
- Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools).
- Facilitate Office Hours for business tenants to provide educational sessions on specific features.
- Identify opportunities for change and discuss for continuous improvement of the DAM platform.
- Create demo videos for OneDAM such as new features, etc.
- Create & maintain user guide for the application as well as new features in every release.
- Review existing DAM features, proactively guiding business adoption to enhance value.
- Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.
IT Security Analyst
Buena Park, CA jobs
The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements.
DUTIES
Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters.
Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer
Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls.
Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices.
Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency.
Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications.
Participate in IT projects to ensure the security requirements are integrated into system design and implementation.
Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives.
Ensures compliance with internal policies, regulatory requirements, and industry standards.
QUALIFICATIONS
EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security.
SKILLS/ABILITIES
Strong understanding of security principles, technologies, and practices across diverse platforms.
Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals.
Familiarity with banking applications such as Fiserv, Jack Henry, or FIS.
Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences.
Demonstrated problem-solving, analytical thinking, and decision-making skills.
Strong customer service orientation and interpersonal skills.
Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses.
We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Intern - IT - Business Applications (Rockford)
Rockford, IL jobs
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Intern - IT - Business Applications Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right.
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Intern - IT - Business Applications
Effingham, IL or Rockford, IL
Rate of Pay: $15 an hour
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The IT Intern - Business Applications will support the IT team by assisting with key projects focused on system data management, user access review, and process documentation. This internship provides an opportunity to gain hands-on experience with enterprise systems, data governance, and workflow analysis. The intern will collaborate with both on-site peers and remote IT professionals to support system integrity, reporting, and the enhancement of business processes.
Primary Accountabilities
Assist with the Loan Cleanup project in Encompass, restructuring folders and developing dashboards aligned with retention policies.
Support the System Retention Review by identifying data within various systems and contributing to the development of purging processes as part of the bank's privacy program.
Participate in user access review initiatives and help define repeatable processes for non-SOX systems.
Attend daily stand-ups and backlog grooming sessions to observe work prioritization and capacity planning.
Contribute to process documentation and data reporting to strengthen IT controls and data accuracy.
Collaborate with peers in the office and participate in virtual team check-ins for mentorship and project support.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Perform other duties as assigned.
Position Qualifications
Education/Experience:
Currently enrolled in a Bachelor's program in Business, Information Systems, Computer Science, or a related field.
Strong written and verbal communication skills.
Basic knowledge of Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
Strong attention to detail, organization, and time management.
Demonstrated ability to work independently and collaboratively in a team environment.
Interest in business systems, data management, or IT process improvement.
Internship Details:
Internship duration: must be available mid-May through late July 2026.
Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week).
Must reside locally and report to one of our St. Louis, MO offices.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self-development
Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. xevrcyc If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
PI29208d9a7d15-38
Insurance Business Systems Analyst
Greenwich, CT jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below.
This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area.
No C2C, Third Party or Sponsorship
Title: Insurance Business Systems Analyst
Location: Hybrid (4 days onsite, 1 day remote)
Hybrid (Mon-Fri, 40 hours)
Fulltime, Permanent
Salary Range : $70,000.00- $80,000.00 10%bonus eligible)
MUST HAVE Recent Experience in the Insurance Industry!
This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals.
Responsibilities
• Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys.
• Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability.
• Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly.
• Project Work: Assist with projects and shifting priorities as needed.
• Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team.
• Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains.
• Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs).
• Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation.
• Reporting: Respond to user requests to generate reports from the system.
Skills & Requirements
• Minimum of 3-5 years of experience.
• Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial.
• Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions.
• Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams.
• Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial.
• Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage.
• Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems
Jr. System Support Analyst
Dallas, TX jobs
Title: Jr. System Support Analyst
MUFG Investor Services is part of the Mitsubishi UFJ Union Financial Group (MUFG), one of the largest financial groups in the world. As such we are dedicated to providing our clients with the top-quality service and our employees with a rewarding career. To our clients, we provide record-keeping, reporting and transaction management services to the Private Equity community. This includes overseeing fund administration across various asset classes including Merchant Banking, Venture Capital, Real Estate and Fund Related Investments which includes fund of private equity funds, secondary funds and co-investment funds. MUFG also provides customized reporting, analysis and transaction management for foundations, pension plans and other private equity investors interested in a consolidated view of their entire alternative and traditional investment portfolio.
To our employees we offer a stimulating environment where they can grow as a professional and develop long term careers, not just another job. To this end we ensure our professionals have the support to achieve their career development and goals including professional certification reimbursement programs. In addition to competitive salaries, a casual work environment and an excellent benefits program we give our employees the chance to give back to the community through our social service activities.
We celebrate our employee's successes and believe successful employees lead to successful businesses. If you take pride in your work and want to take pride in your employer- contact us.
Job Description:
MUFG is seeking a System Support Analyst with a strong accounting and/or financial background to join our team. This growth-oriented position will have the primary responsibility of supporting the applications used by MUFG. This individual will be responsible for responding to user submitted tickets, processing the ticket's request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required.
Responsibilities:
Reviewing and processing user submitted tickets in a timely manner.
Research and resolve application issues as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have been resolved and closed appropriately
Review and update user documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager.
Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG.
Perform user access reviews for applications used by MUFG.
Maintenance and support of daily operations related to applications used by MUFG.
Technical Skills:
Strong Excel and analytical skills. Knowledge of Vlookups, pivot tables, and table functions.
SQL Server Management knowledge and experience preferred but not required.
Requirements:
College degree with a major in Accounting, Finance, Management Information Systems or related field.
Minimum GPA of 3.0.
One or two years of relevant work experience required.
Proactive, resourceful, strong work ethic, team player.
Ability to manage and reorganize competing priorities.
Excellent communication skills, both written and verbal.
Knowledge of Private Equity, Investran, ServiceNow, and/or eFront Applications is preferred.
Business Analyst ServiceNow CSM
Summit, NJ jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical consumer goods manufacturing client in Summit, NJ.
No Third-Party, No Corp to Corp, No Sponsorship
Title: ServiceNow (CSM) Business Analyst
Location: Summit, NJ
Remote (Mon-Fri, 40 hours) must be able to work in LATAM, ANZ, APAC time zones
Contract Duration: 12 months, with likely extension
Pay Rate: $42.00 per hour (w2)
Must Have Service Now CSM Customer Service Module experience only!
Must Be Able to work in various times zones supporting LATAM, ANZ and APAC.
Must Have Exceptional English Speaking Communication Skills
ServiceNow Business Analyst Customer Service Module (CSM)
We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow's Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA.
Key Responsibilities:
• Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module.
• Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution.
• Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items.
• Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence).
• Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT).
• Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow.
• Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs.
• Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders.
• Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions.
• Document weekly status reports and communications using Microsoft PowerPoint and Excel.
• Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives.
Qualifications:
• 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM.
• Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module.
• Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus.
• Experience working on complex IT-led projects across multiple workstreams.
• Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations.
• English is a must
• Flexibility to work across various time zones to align with global project teams.
• Proven experience leading architectural reviews and engaging with relevant review boards.
Additional Information:
• Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives.
IT Governance Lead
Miami, FL jobs
We are seeking a systems-driven IT Governance Lead to architect and steward a robust governance framework that aligns technology execution with strategic intent. This role is instrumental in translating regulatory standards into actionable control mechanisms while enhancing operational transparency, risk posture, and value realization across the enterprise.
Key Responsibilities
Governance Framework Design & Oversight Build and maintain a COBIT-aligned, risk-based IT governance model that supports business goals, compliance mandates, and scalable operations.
Policy Stewardship & Standards Management Curate and evolve a centralized library of IT policies and procedures, ensuring clarity, accessibility, and relevance to OCC, FDICIA, and internal requirements.
Risk & Compliance Alignment Partner with Audit, Compliance, and Security to assess exposures, resolve policy exceptions, and deploy evidence-based controls aligned to regulatory exams.
Change Management Oversight Participate in Change Advisory Boards (CABs) as a governance checkpoint, ensuring protocol adherence and impact mapping across business units.
Performance & Value Assurance Establish and maintain governance KPIs and dashboards that reflect service quality, policy maturity, risk mitigation, and business enablement.
Vendor Governance Lead oversight of third-party risk, particularly during audits, ensuring contract adherence and mitigation of compliance drift.
Strategic Roadmap Synchronization Facilitate alignment between operational IT execution and long-term planning, calibrating governance priorities to risk appetite and organizational bandwidth.
Requirements
Bachelor's degree in Information Systems, Business, or related discipline
7+ years in Banking Operations, IT Governance, audit, compliance, or risk within highly regulated environments
Strong knowledge of frameworks like COBIT, ITIL, NIST, and FFIEC
Demonstrated ability to translate regulatory language into actionable policies and controls
Skilled in cross-functional collaboration and stakeholder communication
Resilient in audit-heavy environments and adept at managing change with calm and clarity
Preferred Qualifications
COBIT or similar certifications
Familiarity with project and policy management platforms
Previous banking or financial services experience
Intercredit Bank is an equal opportunity employer.
Business Analyst
Bergenfield, NJ jobs
ERP Ownership & Management
Serve as the primary owner and administrator of the ERP system, ensuring accuracy, efficiency, and alignment with business processes.
Partner with department leads (production, purchasing, quality, and sales) to streamline workflows and enhance ERP functionality.
Identify opportunities for automation and continuous improvement within the ERP system.
Support AS9100 compliance through data integrity, process documentation, and traceability.
Business Analytics & Reporting
Develop and maintain dashboards, KPIs, and reports that track production efficiency, sales performance, and cost trends.
Translate complex data into actionable insights that support decision-making across departments.
Support strategic planning and forecasting through detailed business analysis and modeling.
Pricing Strategy & Cost Analysis
Own and maintain the company's pricing models, ensuring competitiveness and profitability across product lines.
Partner with finance and sales teams to analyze cost structures, margin performance, and customer profitability.
Qualifications:
Bachelor's degree in Business, Information Systems, Finance, or related field.
3+ years with ERP systems (preferably manufacturing), pricing or financial analysis experience.
Technical Skills: ERP administration, Excel (advanced), SQL or query tools, Power BI, cost accounting basics.
Experience with ERP systems (knowledge of AXIS system big plus).
Understanding of manufacturing operations, costing, and pricing strategies.
Familiarity with AS9100 quality standards a plus.
To all staffing agencies: Wiss does not utilize 3rd party firms for any internal or client positions. Please be advised, Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss.
Systems & Infrastructure Support Lead
Waukesha, WI jobs
This is a leadership position responsible for ensuring the health, reliability, and performance of OwnersEdge's internal systems, infrastructure, and IT support functions. While the role does not currently have direct reports, it is structured with the expectation of growing into a team leadership position as the IT function expands. The person in this role is accountable for the full operation of internal technology systems. This includes managing core infrastructure, supporting cloud and on-premise services, serving as a technical escalation point, and coordinating with our managed service provider (MSP). The role is expected to maintain stable and secure systems, lead troubleshooting and maintenance, and contribute to improving the overall reliability and responsiveness of IT services.
Specific Duties and Responsibilities
· Take full ownership of internal systems and infrastructure, including Azure, Microsoft 365, Windows servers, endpoints, backups, and device management
· Monitor system performance and health using infrastructure tools; proactively address issues to avoid downtime or service interruptions
· Serve as the lead escalation point for support tickets beyond Tier 1; troubleshoot and resolve more advanced or systemic technical issues
· Perform patching, software updates, hardware refreshes, and other maintenance tasks across the technology environment
· Maintain backup systems and recovery procedures, including testing of Veeam or similar tools to ensure readiness and restore capabilities
· Manage Microsoft Intune, Active Directory, Group Policy, and endpoint settings for configuration, compliance, and user support
· Ensure systems are documented clearly, including network diagrams, recovery processes, standard operating procedures, and configuration records
· Coordinate with our MSP to ensure shared support responsibilities are being fulfilled and that performance meets expectations
· Contribute to IT infrastructure projects, including planning and implementing system upgrades, migrations, and new service deployments
· Work alongside the IT Operations & Project Manager to support change control, onboarding, ticket triage, and resolution processes
· Collaborate with cybersecurity roles to apply secure configurations and respond to vulnerabilities or threats
· Support new hire onboarding by preparing equipment, accounts, and initial configuration; ensure smooth handoffs and readiness
· Provide internal guidance and set a high standard for support quality, documentation, and operational follow-through
· Look for opportunities to improve systems, tools, and processes; recommend changes based on observed patterns or recurring issues
· Administer and support networked printers and multifunction devices, including installation, configuration, print server settings, user access, and regular maintenance
· Provide Tier 2 support for key third-party software platforms in use across the company (e.g., ERP systems, CRM tools, business applications), including account issues, performance troubleshooting, vendor coordination, and routine updates
Work Location
Waukesha, WI, with occasional travel to Wisconsin and Midwest offices as needed
On-Call Requirements
While not part of a regular on-call rotation, this role may require occasional after-hours availability for emergency support or scheduled maintenance work
Minimum Qualification (Education and Experience)
· Bachelor or associate degree in computer science, Information Systems, or a related field, or equivalent professional experience
· Five or more years of hands-on experience supporting infrastructure environments, including cloud and on-premise systems
· Proficiency with Microsoft 365 administration (Exchange, Teams, SharePoint), Azure AD, Windows Server, and endpoint management
· Experience managing backups and disaster recovery with Veeam or a similar platform
· Ability to troubleshoot and resolve issues involving user devices, servers, printers, permissions, and system availability
· Familiarity with patching tools, endpoint deployment tools, scripting (such as PowerShell), and routine maintenance operations
· Experience working with or alongside an MSP or third-party support provider
· Strong organizational and communication skills; able to manage time and priorities with minimal supervision
Preferred Qualifications
· Microsoft Azure Administrator Associate certification or equivalent credentials
· Familiarity with virtualization platforms such as VMware or Hyper-V
· Experience leading small projects or contributing to larger IT initiatives
· Working knowledge of basic networking, such as DNS, DHCP, VPNs, and firewall access
· ITIL Foundation certification or exposure to formal service management processes
Knowledge, Skills, and Abilities
· Ability to own and follow through on technical responsibilities without daily oversight
· Practical understanding of systems and infrastructure across a mid-sized environment
· Solid problem-solving and diagnostic skills, with attention to detail
· Strong customer service orientation, with patience and professionalism in supporting end users
· Comfortable writing documentation and keeping records of system setups, maintenance steps, and configuration changes
· Able to manage several ongoing responsibilities and shift between support, maintenance, and project work
· Willingness to adapt to change, learn new systems, and help implement improvements across the IT environment
Essential Job Functions
·30% - Monitor, maintain, and troubleshoot internal systems and services
·25% - Perform patching, backups, and other infrastructure maintenance
·15% - Document systems, coordinate with vendors, and improve processes
·15% - Support project implementation and infrastructure changes
·10% - Handle escalated support and communicate with end users
·5% - Identify areas for improvement and stay current with evolving tools
Sr. Business Systems Analyst
Boston, MA jobs
Business Systems Sr. Analyst
Company: Confidential (Large Investment Firm)
Position Type: Full-Time (Direct-Hire)
Responsibilities:
Performs analysis of business activities to determine business requirements. Works with business users to understand and define needs. Converts business requirements into functional specifications. Works closely with project team members, business users, QA, developers, and other technology professionals in an Agile environment to ensure that project deliverables are completed on time and within budget.
Acts as a liaison between business stakeholders and the technology organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to business stakeholders.
Collaborates on systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.
Ensures proper data processing using data checks and reports to facilitate error free business processes.
Collaborates with the QA team in developing high level test plans. Reviews test cases developed by the QA team. Works with automated testing team when needed for performance/load testing as well as automated regression testing.
Works to ensure a positive product for business stakeholders by overseeing the implementation of new software. Creates and maintains proper training materials and business documentation.
Follow the Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code.
Provides application and production support as needed to the departments and systems that they support.
Provides guidance to less experienced Business Systems Analysts.
Required Experience:
Bachelor's degree or equivalent experience in a business or technology related field.
Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy-side technology.
Intermediate technical skills including an understanding of underlying relevant technical architecture and business processes.
Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
Proven analytical skills and demonstrated ability to make independent decisions.
A firm understanding of systems development lifecycle and Agile framework.
Proven ability to develop creative solutions to meet business needs.
Preferred/Nice to Have:
Trading and investment exposure preferred.
Background in Trade Processing, specifically SWIFT and Heliograph, preferred.
Technical Program Manager, Autonomy & Product SW
Foster City, CA jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Foster City, CA.
Title: Technical Program Manager, Autonomy & Product SW (contract)
Pay Rate: $104.50/hr (W-2)
Job description: Drive high-level cross-functional program execution and orchestrate the internal delivery of key autonomy and cloud software technologies. In this role, you'll support programs that develop, validate, and improve the company's autonomous driving system. You'll be deeply embedded in the software development lifecycle, ensuring that plans become actionable work and that teams deliver against technical and product milestones across vehicle platforms. You'll also establish the processes, frameworks, and tracking systems needed to guide reliable program execution across autonomy, robotics, and cloud-based software teams.
The ideal candidate is highly organized, technically fluent, and experienced in leading complex, cross-functional engineering programs. You excel at building structure, driving execution, and fostering alignment across fast-moving teams. A strong engineering background and relevant industry domain knowledge enable you to communicate effectively with technical stakeholders and support high-quality delivery.
As a Technical Program Manager, you'll:
- Orchestrate the delivery of the technology internally to autonomous driving and cloud software technology delivery
- Drive execution of the software roadmap and align teams on priorities, timelines, and deliverables
- Build and maintain dashboards, metrics, and tracking frameworks to monitor progress, risks, and overall program health across long-running efforts
- Run status meetings and deliver concise stakeholder updates while managing Jira workflows, issue tracking, and bug resolution
- Establish scalable delivery processes, standards, and best practices that improve execution and support the internal delivery of autonomy and cloud software technologies
- Facilitate cross-functional decisions, resolve dependencies, and unblock teams to keep programs moving
- Partner with department managers to translate strategy into actionable plans, backed by strong technical understanding of platforms, SDLC, and test operations
- Build and maintain dashboards, metrics, and reporting frameworks to track program progress, team performance, and program health for key stakeholders
- Maintain a strong technical understanding of our vehicle platforms, software development lifecycle, and test operations to effectively manage program execution.
Qualifications:
- Expert proficiency in using JIRA to manage complex software development backlogs and processes is a must
- BS or MS degree in an engineering discipline or equivalent experience
- 8+ years of experience in engineering or program management with a focus on executing product development roadmaps
- A background in autonomous vehicles, robotics, or other complex, safety-critical systems is a very big advantage
- Aerospace, automotive (non-AV), med-tech, cloud software services with large deployments is acceptable
- Proven ability to execute complex cross-functional technical programs from start to finish
- Strong problem-solving and analytical skills with a focus on continuous process improvement
- Excellent written, presentation, and verbal communication skills
- Ability to perform in a fast-paced, high-stress environment and lead teams through ambiguity
- PMP or equivalent a plus
- Experience developing and scaling engineering or operational processes from scratch a plus
Technical Program Manager, Supplier Quality
Hayward, CA jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Hayward, CA.
Title: Technical Program Manager, Supplier Quality (contract)
Pay Rate: $104.50/hr (W-2)
Work Schedule: Hybrid; Monday to Friday from 8am-5pm
Job Description: Our client, an on-demand, autonomous ride-hailing company, is seeking a Technical Program Manager within the Supplier Quality Team to drive supplier quality metrics, support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) readiness . You will own strategic quality projects essential to scaling our suppliers and help with development and continuous improvement of key business applications such as Supplier Deviations, APQP & PPAP. Additionally, you will help support supplier approval to build & ship milestones. In this role , you will work cross-functionally with Supplier Quality, Corporate Quality, Engineering, Sourcing, Logistics, Manufacturing, & Business Applications. You will develop project schedules, identify milestones, flag risks, and clearly communicate ongoing progress to relevant stakeholders. You will ensure all groups understand their priorities and are coordinated, on track, and on budget.
Candidates should have proven technical skills in data and analysis that they can leverage to balance competing priorities and drive execution. Successful candidates can demonstrate intrinsic ownership of their projects while empowering their team in a dynamic environment. The ideal candidate is highly organized, data-driven, and experienced in managing complex technical programs. You take ownership of your work, communicate clearly, and help teams execute effectively in a fast-paced environment.
Responsibilities:
- Translate the top-down corporate strategy and milestones into detailed product road maps, timelines, dashboards, and deliverables
- Provide clear, well-structured, and concise communications tailored to the appropriate audience
- Effectively communicate project status, risks, and mitigation plans to stakeholders at all levels, from individual contributors to executive leadership
- Ensure project team understands what they need to deliver at all times, and define and manage processes and regular meetings
- Develop standard reports that concisely and effectively communicate program status, issues, risks, and accomplishments to key stakeholders
- Ensure problems are transparent and risks are identified and proactively mitigated
- Drive the development, implementation, and continuous improvement of business applications Deviations, APQP and PPAP
- Develop, track, and report on key quality metrics to identify systemic issues, measure supplier performance, and drive data-informed improvements
Required:
- B.S. degree or higher in an Engineering or Science discipline; Master's degree a plus
- 8-10 years of experience in program management or similar role
- Working-level knowledge of quality systems & methods, supply chain management, and manufacturing
- Proven track record in managing complex cross-functional projects
- Excellent communication, organizational and data analytic skills
Yardi Business Systems Analyst
Boston, MA jobs
The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs. They will work with application vendors, property managers, operational, finance and accounting teams, asset management teams and other IT staff to ensure that company operations are properly supported on the various platforms. This role will support both internal and external users through a variety of activities including but not limited to system updates and enhancements, configuration updates, training, documentation, diagnosing root causes and remedial actions.
The winning candidate will possess strong organizational skills, along with a strong sense of commitment, responsibility, and sound judgment. They should demonstrate a collaborative approach and the capacity to adapt effectively within a dynamic work environment. This candidate should be a strategic thinker; effectively understand the business needs, clearly articulate technical requirements and research and identify potential solutions.
ESSENTIAL JOB FUNCTIONS
The primary responsibilities of this position include but are not limited to:
Maintain the integrity and configuration of the ERP to support business critical processes
Act as technical product owner for several ERP modules
Act as a liaison between internal and external stakeholders to support business processes enabled by the ERP
Implement configuration changes and application enhancements using structured methodology
Conduct structured testing of changes or work with QA teams and business users to ensure testing processes follow organization standards
Support and directly execute day-to-day processes including:
Document & Maintain Access Control
ETL management Import/Export
Month-end processes
Property & Fund Budget updates
Support Property & Fund Accounting with general ledger and variance analysis of monthly financial statements ensuring data accuracy
Assist with providing financial information needed for compliance, regulatory filings and various ad-hoc reports
Provide end-user support by addressing support tickets for internal and external stakeholders
Partner with internal and external support teams to ensure best practices are implemented within the ERP
Prepare and maintain documentation to support system administrative functions, procedures and processes
OTHER JOB FUNCTIONS
Performs duties as assigned.
TECHNICAL SKILLS AND EXPERIENCE
Most important:
Experience supporting and troubleshooting ERP applications, working closely with business users in the system of records
Experience working on projects in collaboration with various stakeholders
Experience documenting application training materials and operating procedures
Experience using tools to define and document business requirements, user stories and test cases
Experience developing, overseeing and performing testing against product updates, enhancements, plugins
Important:
1+ years prior experience with the following Yardi Modules is highly desired but not required:
Voyager Core (GL, AP, AR)
Investment Accounting
Commercial
Job Cost + Construction Manager
Advanced Budget & Forecasting + Forecast Manager
Deal Manager
Fixed Assets Manager
Experience with system integrations
Understanding of database fundamentals
Experience with basic SQL knowledge
Desirable, but not required:
Experience with visual modelling tools including UML
Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies
Experience working on cloud enabled solutions such as Microsoft Azure
NONTECHNICAL SKILLS
Most important:
Strong communication and interpersonal skills to work within a team environment
Creative thinking and problem solving
Takes initiative and is a self-starter
Can work and collaborate effectively remotely
Strong Prioritization skills
Important:
Experience with appropriate organization complexity
Experience with appropriate organization size
Strong writing, presentation, and documentation skills
EDUCATION
Undergraduate degree in Computer Science, Finance or equivalent work experience
GRC Analyst
Woodbridge, NJ jobs
The GRC Analyst will collaborate with process owners, internal auditors, external auditors, and other stakeholders to assist in reviewing, monitoring, and resolving findings. This includes helping the team manage SOX and GLBA Compliance programs.
The GRC Analyst will support the implementation of internal and external assessments, assist with compliance audits, and ensure compliance with existing and emerging regulations and standards including GLBA, SOX, and other GRC activities.
KEY RESPONSIBILITIES
Gather relevant evidence to support annual testing for internal and external audits. Maintain and monitor a central repository for audit evidence. Ensure timely and accurate response to internal and external audit requests.
Provide training and guidance to employees and other stakeholders on cybersecurity best practices and awareness including but not limited to:
• New Hire Training,
• Monthly cybersecurity newsletters and phishing campaigns,
• Administration of the Cybersecurity Compliance training program
Gather relevant evidence and documentation to support risk assessments using various frameworks to identify control ratings, strengths, potential gaps and action plans.
Leverage the Bank's GRC platform to document and manage security exceptions, violations, incidents, and other risk concerns to closure.
Maintain up-to-date documentation of procedures and methods that serve to broaden team knowledge and industry expertise.
Assist GRC Manager with maintaining security standards, policies, and practices on an annual basis to make sure they reflect the current environment
Collaborate with business lines to help satisfy new and existing regulatory obligations.
MINIMUM SKILLS REQUIRED
1-3 years' experience in cybersecurity with exposure with various security frameworks. Understanding of cybersecurity governance frameworks, Sarbanes Oxley (SOX) compliance requirements and IT General Controls (ITGC)
Information Security Governance experience or related training
Detail oriented with good organizational skills
Effective written and verbal communication skills
Intermediate proficiency with Microsoft Office
Senior Business Analyst
Houston, TX jobs
A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future!
Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy.
Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us?
What you'll be doing
Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours.
You'll be responsible for:
Writing user stories translating complex problems into requirements Developers can action
Working with Solution Architects to groom requirements
End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes.
Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment.
Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences.
Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity.
What we're looking for
Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role:
Able to step back, pause and think critically about the correct approach before diving in
Proven experience in prioritization and compliance-driven change delivery.
Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories
Skilled in stakeholder engagement and cross-functional collaboration
Strong Jira and Excel skills.
Data focused approach - SQL experience is a bonus!
What we offer
Competitive remuneration within a supportive and collaborative team
Flexible working arrangements to suit your lifestyle
Vibrant office environment in the beautiful, tree-filled community of The Woodlands
Health insurance options
Employee referral bonuses
Access to our comprehensive wellness program and other wellbeing initiatives
An annual bonus day off to celebrate you!
Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time.
Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
Sr Data Analyst
Dallas, TX jobs
Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills.
Responsibilities
Investigate and Analyze data anomalies and data issues reported by Business
Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly
Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations
Assist in break fix and production validation as it relates to data derivations, replication and structures
Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools
Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage
Gather information from various Sources and interpret Patterns and Trends
Ability to work in a team-oriented, fast-paced agile environment managing multiple
priorities
Qualifications
4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases
4+ years of experience working with Exadata and SQL Server databases
4+ years in a Data Analyst role
Strong attention to Detail
2+ years writing medium to complex stored procedures a plus
Ability to collaborate effectively and work as part of a team
Extensive background in writing complex queries
Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking
Good Communication skills
Self-Motivated
Works well in a team environment
Denodo Experience a plus
Master Data Management a plus
Big Data Experience a plus (Hadoop, MongoDB)
Postgres and Cloud Experience a plus
Senior Systems Engineer
Radnor, PA jobs
Founded in 2005, CIFC Asset Management LLC (including its affiliates, “CIFC”) is a global credit manager focused across multiple disciplines - CLOs, structured credit, corporate credit, opportunistic credit, and direct lending. Serving institutional investors globally, CIFC is a SEC-registered investment manager with approximately $47 billion in assets under management as of May 31, 2024. For more information, please visit ********************
POSITION OVERVIEW
The Sr. Systems Engineer will play a critical role in designing, implementing, and maintaining CIFC's core infrastructure systems to ensure high availability, security, and scalability. Reporting to the Co-Heads of Infrastructure, this individual will work closely with IT leadership and cross-functional teams to support business operations and strategic initiatives. The role requires 4 days per week in the office (subject to change) and demands a proactive, detail-oriented professional with deep technical expertise and strong problem-solving skills.
KEY RESPONSIBILITIES
Design, implement, and maintain enterprise infrastructure leveraging Microsoft Azure, Windows Server, and Active Directory.
Administer and optimize on-premises and cloud environments for performance, reliability, and scalability.
Ensure security compliance through identity management, patching, and adherence to regulatory standards.
Develop automation scripts and workflows using PowerShell to streamline operational tasks.
Monitor system performance, configure alerts, and respond promptly to incidents to minimize downtime.
Maintain and enhance ITSM platform for service delivery and meeting SLA targets.
Collaborate with cross-functional teams and vendors to support infrastructure projects and initiatives.
Maintain global knowledgebase, configurations, and operational procedures.
Lead assigned infrastructure projects from planning through execution, ensuring alignment with business objectives.
Support end-user requests to ensure business productivity.
Work with vendors and partners on collaborative projects.
SKILLS, EXPERIENCE & ATTRIBUTES REQUIRED
Bachelor's degree in Information Technology or related field
Advanced Certifications (e.g., Microsoft Certified: Azure Administrator, VMWare Cisco, Citrix, etc.) are strongly preferred
Strong experience with Microsoft Azure, Office 365 Administration, Windows Server, Active Directory, Group Policy, DNS/DHCP, and virtualization technologies (Azure/Hyper-V).
Preferred experience (is a plus) with Microsoft Defender, Azure Sentinel, MSSQL management, enterprise firewalls, Azure DevOps management, Kubernetes management
Familiarity with cloud networking, identity and access management, and hybrid environments.
Knowledge of Zero Trust architecture, endpoint security, and disaster recovery planning.
Excellent communication and collaboration skills; ability to work independently and in a team environment.
Strong analytical and troubleshooting abilities with a proactive approach to problem-solving.
Proficiency in PowerShell scripting, automation, and monitoring tools (e.g., Azure Monitor, PRTG).
Featured Benefits
Medical, Vision, and Dental insurance
401(k) with company match
Paid maternity and paternity leave
Tuition assistance
Disability insurance
Flexible spending accounts
IT Specialist - NetSuite ERP
Albion, MI jobs
Pay: $90,000.00 - $120,000.00 per year
Why This Is a Great Opportunity
Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future.
Location
Albion, Michigan - It is a hybrid position.
Note
To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems.
About Our Client
Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries.
Job Description
Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality.
Provide expert-level technical support to end users, resolving system issues efficiently.
Configure and customize NetSuite to align with evolving business needs.
Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations.
Deliver user training sessions to improve adoption and utilization of the system.
Support system updates, testing, and documentation to ensure data accuracy and process efficiency.
Qualifications
Proven experience administering and supporting NetSuite ERP systems.
Strong understanding of business processes in manufacturing, supply chain, or engineering environments.
Technical proficiency in system configuration, integration, and report building.
Excellent communication, analytical, and problem-solving skills.
Bachelor's degree in Information Systems, Computer Science, or related field preferred.
Why You'll Love Working Here
You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career.
JPC-439
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Paid time off
Vision insurance