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Raymour & Flanigan Furniture and Mattresses jobs in Albany, NY - 51421 jobs

  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Raymour & Flanigan Furniture job in Middleburgh, NY

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $28k-38k yearly est. 5d ago
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  • Warehouse Associate $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Raymour & Flanigan Furniture job in Middleburgh, NY

    Who we are: At Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually encourage you to think outside the box to raise the bar in our business, and we will do the same for you! That's why we pride ourselves on having one of the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, a 401(k) with company match plus profit sharing, cross-training, an annual breakfast prepared by our owners, and so much more! What you'll do: As a Warehouse Associate, you will play an important role in the lifecycle of every customer's purchase. Starting with what they see when they enter the building. From the parking lot. To every trailer you load/off-load, each sofa you bin, to the dining tables you've prepped for assembly. You are a key part of helping every customer turn their house into a home. What we need from you: * Commitment to Raymour & Flanigan's safety practices, promoting awareness, and maintaining a neat and safe work environment. * Ability to become certified on material handling equipment, including but not limited to order pickers and electric pallet jacks. * Routinely lift, lower, push, and pull furniture of all sizes up to and in excess of 200 lbs. * Safely lift furniture while elevated on warehouse equipment at heights of 30-40 feet above ground. * Experience operating an order picker, electric pallet jack, or an inventory scan gun is a plus. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************* Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Forklift operator Forklift driver Material handling Warehouse operations Warehouse Associate Distribution Associate Forklift certification Safety protocols Load and unload Pallets Inventory management Equipment maintenance Warehouse logistics Order picking Shipping and receiving Stacking and storing Supply chain OSHA regulations Forklift types (e.g., sit-down, stand-up, reach) Warehouse organization Loading docks Pallet jacks Inventory tracking Quality control Teamwork
    $30k-38k yearly est. 9d ago
  • Customer Service Manager

    Stop & Shop 4.3company rating

    Dedham, MA job

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department People Development and Diversity: Direct, oversee, and evaluate the training completion of all Customer Service department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Engage and retain associates by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Monitor and analyze key performance metrics related to customer service and sales Identify opportunities for process optimization and implement solutions to enhance operational performance Manage departmental budgets, expenses, and financial targets to achieve profitability goals Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates Community Engagement: Actively engage with the local community to understand their needs Develop and maintain positive relationships with community organizations, schools, and other stakeholders Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. The salary range for this position is $64,800-$97,200 Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $64.8k-97.2k yearly 2d ago
  • Target Merchandise and Food Expert

    Target 4.5company rating

    Windsor, CT job

    The pay range is $71,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* (*********************************************) . Schedule: Sunday through Wednesday approximately 2pm to 2:30am About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (*********************************** . A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible - a critical differentiator and one of the most essential functions within Logistics. Whether it's through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you'll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business. A role as an Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a "safety first" culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team's ability to maximize its productivity, growth and development. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that ensure that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions. You'll have the autonomy to innovate with new approaches to process and method, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you: - Four-year degree or equivalent experience - Demonstrated leadership ability, with the ability to engage and motivate others - Excellent communication, interpersonal and organizational skills - Good reasoning, conflict-management, and analytical and problem-solving skills - Able to access all areas of the Distribution Center, including the mezzanine platforms - Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example, ability to traverse conveyor crossovers Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $37k-58k yearly est. 2d ago
  • Content Creator

    Alice + Olivia 4.2company rating

    New York, NY job

    This role will focus on all social media outlets with a focus on Instagram and tik tok. KEY RESPONSIBILITIES: Collaborating and communicating directly with the Founder/Creative Director, Creative Team and Marketing Team to develop, produce and execute social video shoots to support the social channels Shoot and edit video content under leadership of Creative Director This content includes, but is not limited to social posts, ideating, videos, animated gifs, long format videos and all other social media creative Sound editing for original audio for social media Keep up with latest fashion trends and video editing techniques Work in collaboration with Alice + Olivia senior leadership and Marketing Tearn in executing a social media strategy to engage with followers and grow our digital community. Remain up-to-date on current and emerging social, lifestyle and fashion trends; continually provide research results to facilitate the identification of engagement opportunities and innovations Maintain a thorough knowledge of trends and developments and best practices in platforms, and technology (video editing and audio) Ideate, create and execute fresh social media content in our brand voice that aligns with creative direction and supports the brand vision Generate and present ideas that push boundaries; discuss with the team, adapting when necessary to move the idea to the next level, along with taking ownership of moving the process from concept to execution Generate ideas for improving on current and developing new ways to market content through social media REQUIREMENTS: 3 - 5 years experience capturing and editing/video for social media with strong sense of fashion/luxury aesthetic Ability to interpret analytics with Social Media Director to develop creative content accordingly Strong verbal, listening and written communication skills; can clearly articulate ideas with confidence to senior management Must be comfortable and able to self-art direct social shoots and design within the brand's identity and maintain consistency cross each project Must have an understanding of visual communication and an eye for brand aesthetics Passion and understanding of social media, digital, and marketing best practices Must be extremely detail-focused Must be able to multi-task in a fast-paced creative environment Must be comfortable working with various teams, and collaborate effectively while maintaining a positive, enthusiastic and energetic demeanor to help foster an upbeat working environment Must be extremely self-motivated and proactive Proficiency with Adobe Creative Cloud programs and Video Editing knowledge required BENEFITS: $60,000 - $75,000 base salary (This range represents the low and high end of the anticipated base salary range for this NYC - based position. The base salary will depend on numerous factors such as: experience and qualifications for the role, experience level, skillset, and balancing internal equity relative to other AO employees.) Generous employee discount This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.
    $60k-75k yearly 2d ago
  • Driver - Class A

    99 Ranch Market 4.2company rating

    Jersey City, NJ job

    The Class A Driver is responsible for safely and efficiently delivering products to local and out-of-state stores. The driver delivers and returns products, assists with loading and unloading, and performs yard work as needed, while frequently interacting with internal departments to ensure smooth operations. Responsibilities: Operate equipment in a safe manner following DOT regulations and company policies and regulations. Inspect loads for safe transportation. Drive commercial vehicles to pick up and transport goods to a designated location safely while meeting scheduled appointments and following all DOT regulations. Ensure placarding of the vehicle meets DOT regulations. Maintain paperwork including expense reports, timesheets, vehicle inspection reports, manifests, and job sheets. Inspect equipment and supplies such as tires, lights, brakes, gas, oil, and water. Secure cargo prior to and during transit. Notify managers of any major maintenance or delivery issues encountered or recommended. Operates loading, storing, and securement devices such as pallet jacks, forklifts, power pallet jacks/riders, and moving-related equipment such as dollies and lift levers to load and unload supplies, freight, foods, material, equipment, and mail. Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times. Perform other duties as assigned by managers. Qualifications: Must have Class A Driver License without restrictions and limitations, including a current DOT Medical cert. Ability to pass a road test. At least 3 year satisfactory driving record as obtained from the FMCSA 2-3 years of driver experience in warehouse/ logistics/ shipping. Experience in handling product barcodes preferred. Experience in hauling reefer trailers is preferred. Experience in pallet jack and forklift is preferred. Lifting items with 25 lbs. or more. Standing for a long period of time, including bending and kneeling regularly. Available to work on weekends, holidays or rotating schedules. Must possess the ability to read, understand and communicate verbally in English. Bilingual in English &Chinese preferred. Authorized to work in the United States without sponsorship. Candidates who do NOT demonstrate this ability may not receive a job offer. Position Details: Employment Type: Full Time Work Schedule: 7:00 a.m. to 3:30 p.m., or until the job is finished, Monday to Saturday. Location: 95 Caven Point Rd, Jersey City, NJ 07305 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match Long-Term Services Award. Employee Discount. Paid Time Off Compensation: The pay range for this job is between $30 and $32 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Privacy Statement: By submitting your information, you acknowledge that you have read our privacy statement (copy of which is available at the worksite) and available at ************************************************ and consent to receive communications from us. Beware of Job Scams: We prioritize applicant safety at Tawa Group. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $30-32 hourly 2d ago
  • District Manager Intern - New England & Capital District

    Aldi 4.3company rating

    South Windsor, CT job

    Our District Manager Internship provides more real world experience than any other position out there. You'll see our stores from the inside and work hands-on with district managers running multi-million dollar businesses. You will learn what makes us America's fastest growing grocery retailer and why joining our team is the best opportunity in the country. Successful completion of this internship may lead select individuals to a full-time opportunity upon graduation. Roles within this division cover these areas: Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York Click here to view our divisional map Position Type: Full-Time Hours: 40 hours per week / 10-week summer internship program Wage: $28.00 per hour + eligibility for overtime Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Acquires knowledge from their trainer to gain a full understanding of the roles and importance of leading by building a culture of excellence. Shadows a store manager and/or manager trainee to learn the fundamental aspects of store operations, including preparing a presentation and a report on an operational area to be presented to ALDI executives. Learns aspects of the Customer Satisfaction Pyramid while conducting customer walks and participating in store tours. Learns and understands all relevant store operations policies and procedures. Assists trainer with all administrative tasks (i.e. payroll, sales book, memo verification, invoices), as well as hiring, including interviews and orientations. Assists with inventory, and participates in a store reset and a grand opening if possible. Takes initiative to create excellent store conditions and improve store associate performance and stock efficiency. Works closely with members of assigned team to develop subject matter knowledge. Attends company/department/team trainings and meetings as appropriate. Maintains a high level of professionalism by demonstrating excellent attendance, adhering to company guidelines, meeting objectives thoroughly and on time, etc. Other duties as assigned. Education and Experience: * In current pursuit of Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops and maintains positive relationships with internal and external parties. Ability to develop rapport, trust and open communication that enhances the growth and job performance of store personnel. Works cooperatively and collaboratively within a group. Ability to stay organized and multi-task in a professional and efficient manner. Ability to display initiative and a strong work ethic. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Acts as representation for others by executing delegated tasks. Ability to prioritize and work under strict deadlines. Ability to interpret and apply company policies and procedures. Gives attention to detail and follows instructions.
    $28 hourly 1d ago
  • Verizon Sales Consultant

    Cellular Sales, Inc. 4.5company rating

    Norwalk, CT job

    As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications. Develop new consumer and business accounts. Provide outstanding service during and after the sale. Recommend changes in products and ser Sales Consultant, Consultant, Sales
    $44k-77k yearly est. 3d ago
  • Director, Customer Success

    Adonis 4.3company rating

    New York, NY job

    Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York City, and raised $31 million in Series B financing in 2024. Our mission is to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. Traditional Revenue Cycle Management processes often struggle with inefficiencies, costing providers up to 15% or more of their potential revenue. Adonis addresses these challenges by leveraging advanced automation, data science, and AI to create the infrastructure that RCM teams need to detect vulnerabilities, optimize workflows, and deploy precise solutions that drive reliable and scalable financial outcomes. Whether identifying issues before they escalate, recommending tailored resolutions, or automating the deployment of those resolutions, Adonis creates a seamless, future-proofed approach to RCM. About the Role: Adonis is hiring a new Director of Customer Success to lead our CS team across hospitals and health systems. In this role, you'll lead and scale our enterprise post-sale organization while remaining deeply engaged in implementation, time-to-value, and complex customer outcomes. This role blends strategic leadership with hands-on execution and owns retention, expansion, and implementation excellence. What You'll Do: Strategic Customer Leadership Own enterprise customer outcomes across onboarding, adoption, expansion, and renewal. Partner with Executive Sponsors, VPs of Revenue Cycle, and operational leaders. Lead executive business reviews and long-range success planning. Team Leadership & Development Build, mentor, and lead a high-performing Client Success team. Establish operating rhythms, playbooks, and performance standards. Coach on executive communication, RCM expertise, and value storytelling. Implementation & Time-to-Value Own implementation quality and outcomes for enterprise customers. Directly engage in complex or high-stakes implementations. Improve internal playbooks to accelerate time-to-value. Product & Roadmap Influence Distill customer feedback to influence product and engineering priorities. Act as the voice of the customer internally. Account Growth & Retention Drive NRR, logo retention, and expansion revenue. Identify new RCM use cases and AI workflow expansion opportunities. RCM Thought Leadership Act as a strategic RCM advisor, not just a product expert. Guide customers through change management and KPI improvement. We'd love for You to Have: 8+ years experience with enterprise customers. Background in Healthcare SaaS and/or Revenue Cycle Management. Proven team leadership with hands-on execution. Strong analytical, communication, and storytelling skills. The base salary range for this position is $170,000 to $200,000. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages. We're super excited to be hiring across so many teams and roles at Adonis! We've gotten a few messages within the past week letting us know that candidates are receiving interview requests from spam accounts pretending to be our recruiting team here at Adonis. Please be advised that any email you receive from '@adoniscareers.com' is a spam account, and not affiliated with Adonis. If you're interested in a role, or want to confirm that the emails you're receiving are not spam, don't hesitate to reach out to us on Linkedin. Perks at Adonis Competitive Equity Packages Employer paid medical insurance Employer paid dental insurance Employer paid vision insurance Employer funded HSA Parental Leave Commuter Benefits Office Lunches Everyday Office Snacks Generous PTO Located in 3 World Trade Center with easy access to all trains and the path, and amazing views of the city At Adonis, we're super excited to have moved into a new office space. We are a hybrid company where our team members spend time in office, to enjoy the exciting perks that we have. Adonis is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Adonis, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
    $170k-200k yearly 2d ago
  • Chief Brand Growth & Community Architect

    Life Is Good 4.3company rating

    Boston, MA job

    A community-focused brand in Boston seeks a VP of Brand Marketing to lead its marketing team. This role requires a strategic leader with over 10 years of experience to grow brand awareness and expand the community. The ideal candidate will have a successful record in brand marketing, social media engagement, and creative strategy. Working on-site twice weekly, you will be a key advocate for the brand and help bring its optimistic mission to life. #J-18808-Ljbffr
    $129k-202k yearly est. 5d ago
  • Call Center Customer Service / Dispatcher

    All Service Equipment Corp 3.8company rating

    New Hyde Park, NY job

    LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday 8 hour shift On site - In office only
    $29k-36k yearly est. 2d ago
  • 2123 Co Manager

    Books-A-Million, Inc. 3.9company rating

    Allentown, PA job

    The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. Operates the store as the Manager On Duty in conjunction with the management team. Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. Maintains category merchandising and cleanliness and ensures operational efficiency. Maintains used category cadencing and stock levels within the monthly budget. Trains and develops Associates and Leads. Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. Audits buyback throughout the day to ensure all policies and procedures are being followed. Drops off bank deposit and picks up change order as needed. Consults with the General Manager on associate performance. Performs other duties as assigned. Scheduling Requirements All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. All managers are Full Time and may work up to 45 hours per week. Core Competencies Interpersonal Skills Team Management and Development Action Orientation Strong verbal and written communication skills Qualifications and Education Requirements 21 years of age or older High school diploma or equivalent, some college preferred Previous experience in a supervisor role Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements Must be able to stand and walk for extended periods of time Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities Must be able to lift or team lift objects up to 50 lbs., with or without assistance Must be able to communicate using speech, sight, and sound with or without an assistive device Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
    $73k-129k yearly est. 2d ago
  • Regional Service Manager

    AVI 4.4company rating

    New York, NY job

    The Regional Service Manager plays a pivotal role within FORTÉ by serving as the Managed Services operational leader that is responsible for the Southeast region service portfolio. This role is the primary driver for customer support ownership, customer support, resource allocation and management, and overall customer service estate health. By overseeing a variety of tasks such as transition service ownership, ensuring teams are adhering to customer SLA's, managing escalations, tracking KPIs and providing regular service reporting and analytics, the Regional Service Manager helps to ensure that the 'voice of the customer' is represented internally at all phases of the engagement. This position will also oversee incident management for customers and support the field and branch teams for Managed Service(s) sales opportunities to achieve our business revenue, gross profit (GP) and profitability objectives annually. What you Will Be Doing: Directly supervises all branch and regional service technicians and works as a key liaison to the Central Service Coordination team. Conduct Service Delivery Reports to all SSA clients on a cadence that aligns with the size and complexity of the contract. (The report should show call metrics, speak to value being provided, when the recertifications were/are being completion and any open items needing to be investigated with the Account Manager.) Acts as the primary point of service escalation for the region. Oversight of customer support, diagnosis, service and repair of audio, video, collaboration, and presentation equipment and systems is provided within agreed upon time frames. Pro-support contracts are explained and promoted to existing and new customers. Coordinates in-shop service, engineering and fabrication of special purpose devices when required. Service programs are designed and priced according to Managed Services best practices - for large and complex service programs - receive guidance from the Managed Services Delivery and Practice teams. Leverages technical and non-technical expertise to act as a technology trusted advisor and visionary for all service customers. Feedback is provided to facilitate customer satisfaction, service quality and efficiency improvements. Ensure the timely completion and customer notifications of all necessary documents pertaining to service orders, repairs, parts/materials ordering and inventory. What You Bring to Assure Success: The Regional Service Manager must possess strong service development, service sales methodology experience, service management and honed skills in building working relationships with cross-functional teams. As a key customer interface, the Regional Service Manager will be able to create and develop service collateral, service presentations, and general business correspondence. Previous experience in the service of audio, video, audiovisual and presentation equipment, and customer satisfaction (CSAT) skills is preferred. A proven track record of growing service revenue and solid understanding of profit and loss statements will be key. This person must be able to work independently, be self-directed and make sound decisions based on customer satisfaction. Previous experience with ServiceNow and Salesforce is preferred. AVIXIA CTS Certification and ITIL Certifications are preferred. Industry and manufacture-based certifications (i.e. Crestron, Q-Sys, Dante, Cisco, Poly, Zoom, and Microsoft) are beneficial to the position. Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations. Ability to write reports, service proposals and business correspondence. Ability to effectively present information and respond to questions from groups of technicians and clients. Ability to effectively use standardized company software programs.
    $46k-81k yearly est. 2d ago
  • Call Center Representative

    Cellular Sales, Inc. 4.5company rating

    Rochester, NY job

    Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and Call Center, Representative, High School, Customer Service, Technology
    $29k-35k yearly est. 2d ago
  • Senior Director, Human Resources

    Moda Operandi 4.4company rating

    New York, NY job

    We are seeking an experienced Senior Director, Human Resources to serve as a trusted advisor to executive leadership and a strong operator across core HR functions. This role blends strategic leadership with hands‑on execution and is suited for an HR leader with sound judgment, presence, and the ability to navigate complex employee matters with confidence. The Senior Director will partner closely with the VP, People to execute people strategy, strengthen employee relations, and ensure HR practices support high‑performance, culture, innovation, and sustainable growth across an evolving on‑site, hybrid, and remote workforce. Primary Responsibilities HR Leadership & Business Partnership Act as a strategic HR partner to leaders, providing guidance on employee relations, performance management, workforce planning, organizational design, and evolving ways of working. Serve as a senior advisor on organizational effectiveness, leadership capability, innovation, and change. Translate business priorities into practical, scalable people practices, governance, and operating models that support growth and flexibility. Coach managers on leadership effectiveness, difficult conversations, and building high‑performing teams. Employee Relations & Performance Own employee relations matters of all levels of complexity, including investigations, conflict resolution, performance management, and separations. Independently assess risk, recommend outcomes, and partner with leadership and Legal on sensitive cases. Ensure consistent, fair, and legally sound application of policies and performance standards across all work arrangements. Compliance & Risk Management Own compliance with federal, state, and local employment laws and regulations for a primarily on‑site NY/NYC based workforce, as well as a multi‑state hybrid and remote employee population (including California). Partner with Legal on investigations, claims, and policy updates. Maintain accurate personnel records and HR documentation. HR Operations Oversee core HR processes including onboarding, offboarding, performance reviews, with compensation administration, and benefits coordination. Partner with Payroll and Finance to ensure accurate employee data and compensation execution. Continuously improve HR processes, systems, and tools to support efficiency, innovation, and a strong employee experience across on‑site and hybrid environments. Talent, Culture & Change Management Provide HR leadership across a diverse employee population, including creative professionals, corporate teams, and warehouse or frontline employees. Support engagement, retention, and succession planning initiatives. Design, support, and evolve learning, development, and mentorship programs that strengthen leadership capability, career growth, and internal mobility. Partner with leaders to foster a culture of continuous learning, feedback, and innovation. Ensure proactive external networking to build talent pipelines and support brand‑right community outreach aligned with the company's values and growth priorities. Champion company culture and create and deliver values‑based programs. Lead people aspects of change initiatives related to growth, restructuring, innovation, or new programs. Qualifications/Ideal Experience 10+ years of progressive HR leadership experience, including Senior Director or enterprise‑level roles. Demonstrated experience independently leading complex employee relations matters. Strong knowledge of employment law and HR best practices, with depth in New York and exposure to California compliance. Experience supporting on‑site, hybrid, and multi‑state workforces. Proven ability to work effectively across both professional and operational employee populations. Ability to influence and operate both strategically and tactically in a growing, innovative organization. Strong executive presence with excellent communication and influencing skills. Experience partnering closely with Legal, Finance, and senior leadership. Bachelor's degree required; HR certification preferred. A steady, confident HR leader with strong judgment and a bias toward resolution. Someone who is hands‑on, decisive, and comfortable owning outcomes. A collaborative partner who can influence, challenge thoughtfully, and drive continuous improvement. Job Type Full‑time; hybrid role; NYC based (Maspeth, Queens Distribution Center and Industry City Brooklyn office spaces). Salary $180,000 - $215,000 annually + Discretionary Bonus Benefits Medical, Dental & Vision Insurance Benefits (day1). 401(k) with Company Match. Company Paid Life Insurance Benefit. Voluntary Supplemental Insurance Benefits (STD, LTD, Accident, Critical Illness). Unlimited Paid Time Off (Exempt & FT). Tuition Reimbursement. The above statements describe the general nature of work being performed in this role, they are not an exhaustive list of all responsibilities, duties and skills required. Additional responsibilities may be required from time to time. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. For details on how we protect your information when you apply, please see Applicant and Candidate Privacy Policy. Moda Operandi is an e‑commerce platform transforming the way people discover and shop for designer fashion. Through its innovative mix of commerce and content, Moda allows women to shop for what's new and what's next in designer fashion from the world's leading emerging designers and luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses and consumers to realize their personal style. Today, Moda's platform carries more than 1,000 brands and designers across fashion, fine jewelry, home and beauty, shipping to customers around the world. #J-18808-Ljbffr
    $180k-215k yearly 3d ago
  • Sales Associate $65,000-$100,000 yearly

    Raymour & Flanigan Furniture 4.6company rating

    Raymour & Flanigan Furniture job in Clifton Park, NY

    Who we are: With Raymour & Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside the box to raise the bar in our business, and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401(k) with company match plus discretionary profit sharing, cross-training, an annual breakfast prepared by our owners and so much more! What you'll do: As a Sales Consultant with Raymour & Flanigan, you'll be a special part of our customers' lives by helping them find the coziest sofa to relax on, the most welcoming dining room table to gather around at mealtime, or a brand-new bedroom set that fits just right in their new home. By listening to their needs, you will help our customers turn their house into a home. With unlimited earning potential--featuring strong commissions, spiffs, incentives, and a $5,000 performance sign-on bonus--you'll take pride in selling quality products from a company that cares about both you and its customers. Ask for details! What we need from you is: * Enthusiasm to build your business by prospecting and scheduling appointments with individual clients and business-to-business sales. * The flexibility to work a retail schedule. * Your captivating personality, dedication to growth, excellent listening skills, and willingness to learn. * A commitment to Raymour & Flanigan's safety practices, promote awareness, and maintain a neat and safe work environment. * Proficient computer skills and the ability to learn a proprietary P.O.S. program. * A proven track record in achieving professional goals. If you would like to join our amazing team, please submit your application today as our next paid training class is starting soon! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************* Raymour & Flanigan proudly supports a drug and smoke-free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. commission sales associate sales consultant senior sales associate senior sales consultant SR sales associate SR sales consultant lead sales associate lead sales consultant inside sales inside sales associate b2b book of business prospecting Sales representative Business development Customer acquisition Sales strategy Lead generation Relationship management Consultative selling Sales targets Negotiation skills Account management Sales cycle CRM (Customer Relationship Management) Closing deals Client retention Product knowledge Sales forecasting Cold calling Revenue growth
    $37k-50k yearly est. 5d ago
  • Loss Prevention Supervisor - Safety, Inventory & Deterrence

    Fast Retailing Co., Ltd. 4.1company rating

    New York, NY job

    A leading retail company in New York is seeking a Loss Prevention Supervisor to ensure a safe shopping environment. Responsibilities include training staff on loss prevention policies, managing inventory, and building relationships with the store team. Applicants should have strong computer skills, knowledge of security equipment, and the ability to work flexible hours. This full-time position offers competitive pay starting at $28.00 per hour and various benefits including medical and employee discounts. #J-18808-Ljbffr
    $28 hourly 1d ago
  • District Manager - Eastern PA, NJ, Northern DE

    Aldi 4.3company rating

    Center, PA job

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Eastern Pennsylvania, New Jersey and Northern Delaware Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $95k yearly 4d ago
  • Verizon Sales Consultant

    Cellular Sales, Inc. 4.5company rating

    Newark, DE job

    As a Sales Consultant, you will service the customer's needs, make recommendations based on their specifications. Develop new consumer and business accounts. Provide outstanding service during and after the sale. Recommend changes in products and ser Sales Consultant, Consultant, Sales
    $32k-56k yearly est. 3d ago
  • Customer Service Representative $17 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Raymour & Flanigan Furniture job in Clifton Park, NY

    Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
    $30k-37k yearly est. 42d ago

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