Raymour & Flanigan Furniture and Mattresses jobs in White Plains, NY - 32 jobs

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request. * Successfully lead, build and develop a team for modeling service excellence * Maintain associate payroll, benefit and performance information * Hire, coach, mentor and develop associates * Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. * Display initiative to succeed in an entrepreneurial culture. * Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills. * Multi- task within a fast paced service environment. * Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations. * Provide responsive communication of information to Director of Customer Care, associates and customers. * Proactively resolve escalated customer issues. * Able to identify opportunities and find solutions for continuous improvement * Problem-solve, organize and balance multiple priorities within a fast-paced environment. * Maintain composure when handling unexpected challenges and competing demands. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum three years' management experience in a customer service or retail environment. * Proficient in PC-based applications. * Leadership skills required. * Bachelor's degree preferred. * Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role. A day in the life as an Operations Associate... + Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner + Assist in preparing the stockroom for inventory and perform assigned inventory duties + Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom + Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product + Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase + Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork + Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate + Engage in, maintain and support store safety standards and training + Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual + Lead by example and support store management in holding self and others accountable for store profitability and operational excellence + Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed + Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed + Promote the brand by engaging customers in creative activities and demonstrations, as needed What you'll bring to the table... + Excellent interpersonal skills and ability to build rapport with customers and other associates + General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece + Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills + Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning + Engage in, maintain and support store safety standards and training + Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus We'd love to hear from you if you have... + Customer service experience preferred + Retail experience preferred Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Organized, efficient, and adaptable, the Team Leader - Operations ensures seamless merchandise flow and store operations. Supporting the Assistant Store Leaders for Operations and Visual, you lead, plan, and supervise merchandising and stock teams, adjusting priorities and schedules to keep the salesfloor customer-ready. You manage salesfloor, backdoor, and curbside operations, oversee inventory replenishment and back-of-house standards, and maintain control of store expenses, including supplies, packaging, and truck scheduling. You protect margin through safe product handling and effective management of second-quality and clearance items. As a mentor and leader, you communicate the design vision, provide feedback, and foster collaboration across teams to deliver operational and visual excellence. A day in the life as a Team Leader, Operations... + Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader + Coach associates on exceptional performance and maintain a strong visible presence in the department/work area + In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth + Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader + Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable + Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD) + Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance + Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors What you'll bring to the table... + Strong communication and interpersonal skills + Excellent organizational and time management skills + Strong problem solving skills + Demonstrated ability to execute and drive results + Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed + Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed + Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly + Ability to be in the store as the Leader on Duty multiple times a week + Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management We'd love to hear from you if you have... + 1+ years customer service or retail leadership experience + Experience with Microsoft Office, Google applications, computer systems and tablet devices + Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable, and professional service. * Effective communication, interpersonal, and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Liaison between senior leadership and team members. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************************************************************************************************************************************************** Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Raymour & Flanigan proudly supports a drug and smoke-free work environment. Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Who we are: With Raymour & Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside the box to raise the bar in our business, and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401(k) with company match plus discretionary profit sharing, cross-training, an annual breakfast prepared by our owners and so much more! What you'll do: As a Sales Consultant with Raymour & Flanigan, you'll be a special part of our customers' lives by helping them find the coziest sofa to relax on, the most welcoming dining room table to gather around at mealtime, or a brand-new bedroom set that fits just right in their new home. By listening to their needs, you will help our customers turn their house into a home. With unlimited earning potential--featuring strong commissions, spiffs, incentives, and a $5,000 performance sign-on bonus--you'll take pride in selling quality products from a company that cares about both you and its customers. Ask for details! What we need from you is: * Enthusiasm to build your business by prospecting and scheduling appointments with individual clients and business-to-business sales. * The flexibility to work a retail schedule. * Your captivating personality, dedication to growth, excellent listening skills, and willingness to learn. * A commitment to Raymour & Flanigan's safety practices, promote awareness, and maintain a neat and safe work environment. * Proficient computer skills and the ability to learn a proprietary P.O.S. program. * A proven track record in achieving professional goals. If you would like to join our amazing team, please submit your application today as our next paid training class is starting soon! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************* Raymour & Flanigan proudly supports a drug and smoke-free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. commission sales associate sales consultant senior sales associate senior sales consultant SR sales associate SR sales consultant lead sales associate lead sales consultant inside sales inside sales associate b2b book of business prospecting Sales representative Business development Customer acquisition Sales strategy Lead generation Relationship management Consultative selling Sales targets Negotiation skills Account management Sales cycle CRM (Customer Relationship Management) Closing deals Client retention Product knowledge Sales forecasting Cold calling Revenue growth

Designers work with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Designers will maximize company sales growth and profitability. Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer. A day in the life as a Designer... + Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers + Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration + Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines + Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog + Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager. + Stays informed with the marketplace and industry trends + Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry) + Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer's home, ensuring all customers are provided gracious, quick, and efficient service What you'll bring to the table... + Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles + Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs + Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning + Ability to stay up to date on current design trends + Proven track record of building long-lasting relationships with customers We'd love to hear from you if you have... + 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience + Experience working one on one with clients and recommending solutions + Proficient in Google platforms, virtual communication, design tool experience preferred Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! Customer Service Representative Hourly pay rate:$17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Immediate Position available for full time Heavy Duty Shop Technician in our Suffern, NY repair facility. This position will share the responsibility for upkeep and maintenance on the fleet of over 800 trucks, tractors, trailers and dollies. Diesel Mechanic $60,000 - $75,000 yearly Schedule needed: 7:30am start time Sunday - Thursday Qualifications: Four years Medium/Heavy Duty Truck repair experience preferred. Experience/exposure on Detroit or Cummins engines and related computer systems. Experience with trailer and lift gate repairs. Electrical systems diagnoses preferred. ABS Certification Expectations: Welding Experience, preferred. Must be able to lift 50 lbs. Must be able to work in a team environment. Must be safety oriented. Must have own tools. Must meet all DOT required pre-employment criteria as well as company mandated hair follicle drug test. Additional functions may be assigned at the discretion of management. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Who we are: With Raymour & Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside the box to raise the bar in our business, and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, a 401(k) with a company match plus discretionary profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Stock Associate, you will play an important role in the lifecycle of every customers' purchase. You will offload and load trailers of furniture to be assembled, arranged and displayed on the showroom floor; aid customers by loading their purchases into their vehicles; and maintain a clean and organized backroom and sales floor to ensure that every customer has the ideal shopping experience. What we need from you: * Commitment to Raymour & Flanigan's safety practices, promote awareness, and maintain a neat and safe work environment. * Ability to exhibit professional communication and interpersonal skills. * Ability to work well independently and with a team. * The flexibility to work a retail schedule which include nights, weekends, and holidays. * Routinely lift, lower, push and pull furniture of all sizes up to and in excess of 200 lbs. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************* Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Store stock associate backroom associate Stocking shelves Inventory management Retail operation Merchandising Replenishment Stock control Warehouse organization Product stocking Order fulfillment Inventory accuracy Stock rotation Restocking Labeling and tagging Retail store support Supply chain Store cleanliness Product handling Unloading shipments Packing and unpacking Order processing POS system familiarity

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Train, schedule shifts, and supervise sales associates. * Coordinate the operation of the showroom by establishing goals for their sales associates. * Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential. * Consult with each sales associate to establish realistic sales goals for the month and action plan. Offer them coaching, advice, support, and motivate when needed in order to help them meet their sales objectives. * Monitor each sales consultant daily performance and compare it with that week's objective. * Maximize merchandising efforts by using effective displays controlling signage, sales floor or store arrangement to ensure that they are attractive and welcoming. * Responsible for overseeing all aspects of associate performance, sales, operations and financial performance. Establish and implement individual and team goals. * Effectively communicate with all partnering departments and management. * Coordinate placement of merchandise on the showroom floor with store management. * Create a work environment where associates work with the understanding that their own success is largely dependent on the success of the team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum 3 years of leadership experience in a high volume retail management. * Professional communication, interpersonal and organizational skills. * Proficient computer skills and the ability to learn new programs. * Strong mentoring, coaching and development skills. * Proven track record of sales success in a retail environment desire to succeed within a revenue-driven atmosphere. * Associates degree or greater preferred. * Able to work a flexible schedule; including nights, weekends, holidays and special events. Physical Requirements: * Frequently move about the showroom over an 8-12 hour period to attend to customer needs. * Walking, standing or sitting for extended periods of time as customer needs dictate. * Push and pull furniture for merchandising and customer demonstration purposes. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Raymour & Flanigan is looking for an entrepreneurial, talented visual merchandiser that would like to contribute and grow with our company. Our most successful merchandisers have a passion for home furnishings and room design. As part of the showroom team you must be able to work in a fast paced culture and have creative abilities, strong organizational skills, an eye for detail, professional communication skills and be able to work independently and on a team. Expectations: * Partner with sales management and operations team in the merchandising, displaying and inventory integrity of your retail showroom. * Coordinate placement of new merchandise and conduct periodic physical inventories of furniture and accessories. * Develop, create, and implement in-store displays and other store visuals. * Devise, implement and execute effective merchandising strategies. * Create and maintain unique visual displays within company guideline. * Communicate with associates and management to acquire customer feedback. * Responsible for ordering accessories. * Coordinate with sales associates, and showroom management to come up with creative and artistic in-store displays. Constantly conceptualize new and fresh store design ideas. * Maintain an organized and welcoming store environment by creating an inviting and visually appealing environment for our customer. * Must have excellent listening and communication skills along with the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management Qualifications: * Associate degree in fashion or visual merchandising. * Minimum of two years of style, design, and or merchandising experience in retail or comparable field. * Portfolio may be required upon interview. Additional Requirements: * Ability to be highly productive for extended periods of time and lift up to 25 lbs. * In the process of moving furniture, accessories, boxes and packages from one location to another, the merchandiser must lift, bend, stoop, reach, twist, push and pull. * Ability to design a space and enhance a showroom for visual appeal. * Ability to hang wall art. * Ability to paint and touch up walls. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! 3rd Shift Distribution Associate Hourly pay rate: $23.00 Schedules needed: 7pm - 3:30am Sunday - Thursday or Tuesday- Saturday Expectations: * Unload case goods, bedding and/or upholstered furniture using a two wheel hand cart and second person assistance when needed. * Stage and load/unload products for shipping or storage in the warehouse * Palletize product and box product when necessary. * Operate mobile lift equipment to bin product, place incoming product into the warehouse racks. * Based on assigned load sheet, retrieve product from aisle racks after cleared by scanner, and load trailer. * Pick-up breakage, miscellaneous wood, plastic and maintain housekeeping standards. * Check for damaged product and do not load any damaged product for shipment to customer. * Interact and respond professionally to co-workers requests. * Meet established product rates and accuracy standards. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Possess a High School Diploma or equivalent. * Work well with others and function in a team environment. * Safely operate all required equipment. * Must be able to move extremities and the spine through a functional range of motion allowing safe maneuvering of product from floor to overhead while material handling. The ability to work in awkward postures is occasionally required when performing all aspect of job. * Must have sufficient strength in the trunk and extremities to perform tasks in multiple positions from the floor to overhead while material handling. * Reaching- Associate must be able to extend hand(s) and arm(s) in any direction while material handling. * Handling- Associate must be able to seize, hold and grasp items typical of this job throughout the work period. * Fingering- Associate must be able to pinch and work primarily with the fingers throughout the workday. * Associate must demonstrate sufficient capacity to lift, carry and push-pull. * Associate must also possess excellent balance to maintain equilibrium in all positions. * The Distribution Warehouse Associate at Raymour & Flanigan meets the minimal physical demands consistent with a classification of Very-HEAVY. This rating is set forth by The United States Department of Labor. * As a Distribution Warehouse Associate, the associate is exposed to a few slip and trip hazards. Pallets on the floor, wet weather, cold/hot temperatures on the loading dock and out in the yard. Warehouse temperature is mechanically heated, not cooled. The worker is exposed to cold, as they are required to work in and out of unheated trailers. PPE Required; Steel toe shoes and fall protection Harness. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Determined and motivating, Assistant Store Leaders, Design & Trade empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales experience and see the big picture, working to create a consistent image and optimistic mood in the store. As Assistant Store Leader, Design & Trade you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. A day in the life as an Assistant Store Leader, Design & Trade... + Partner with the Store Manager to establish, communicate, execute critical brand business goals and expectations in an assigned functional area, including but not limited to sales, operations, visual, HR, Payroll/Scheduling, Training, Safety and loss prevention. + Provide leadership to Team Leaders in executing, setting, and maintaining business goals, such as, sales, customer service, operational goals, and visual merchandising standards for all associates. + Ensure all associate relations issues are effectively addressed, and escalate issues as needed to the Store Manager + Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. + In collaboration with the Store Manager, manage and delegate workloads; ensure the execution of plans and strategies across the store and in an assigned area. + Analyze reporting (Daily, Weekly and Monthly Quarterly, YTD) and use gathered information to prioritize initiatives and workloads to maximize sales, profitability, customer and team experience. + Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow up as required. + Collaborate and work with direct reports, act as a role model for teamwork. + Aware of relevant corporate events, initiatives and promotions; ensures that the functional team is aligned and participates in initiatives. + Ensure all customers are provided elevated customer service by modeling brand standard behaviors and setting expectations with leadership and associates. Communicates positively and with enthusiasm internally and externally in all regards to the brand's initiatives, priorities and goals. + Participate and contribute to all Leadership routines and meetings. + Ensure payroll budget is being met in an assigned functional area and communicate scheduling needs to Store Manager proactively. + Other duties as assigned. What you'll bring to the table... + Excellent reading and written language skills (English) + Strong communication and interpersonal skills + Excellent organizational and time management skills + Strong proactive problem solving skills + Strong delegation skills for driving execution and business results + Proven ability to build a culture focused on success and teamwork + Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed We'd love to hear from you if you have... + 2+ years customer service or retail leadership experience + Experience with Microsoft Office, Google applications, computer systems and tablet devices + Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Creative and strategic, the Assistant Store Leader - Visual brings the Crate & Barrel brand to life through exceptional merchandising, store presentation, and operational excellence. Reporting to the Store Leader, you lead the visual team in executing seasonal floorsets, maintaining brand standards, and managing product flow from receiving to the salesfloor. You partner closely with Operations and store leadership on daily operations-including receiving, inventory management, and maintaining operational standards-while overseeing the visual budget, supplies, and back-of-house organization. You analyze store KPIs to drive business performance, lead replenishment routines, and manage clearance areas to optimize results. A mentor and educator, you own the scheduling, onboarding, and training of the visual work team, developing their product knowledge and visual skills to deliver compelling brand storytelling and support professional growth. A day in the life as an Assistant Store Leader, Visual... + In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area + Align with the management team on store business goals as well as the company mission, goals and initiatives to all store associates + Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training + Analyze reporting daily, weekly, monthly and quarterly and prepare information relating to and/or affecting sales, productivity and budget to communicate to the area, region or national levels + Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD) + Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required + Collaborate with direct reports promote the customer experience and a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates + Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent + Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication What you'll bring to the table... + Excellent reading and written language skills (English) + Strong communication and interpersonal skills + Excellent organizational and time management skills + Strong proactive problem solving skills + Strong delegation skills in support of execution and driving results + Proven ability to build a culture focused on success and teamwork + Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. We'd love to hear from you if you have... + 2+ years customer service or retail leadership experience + Experience with Microsoft Office, Google applications, computer systems and tablet devices + Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role. A day in the life as an Operations Associate... + Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner + Assist in preparing the stockroom for inventory and perform assigned inventory duties + Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom + Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product + Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase + Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork + Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate + Engage in, maintain and support store safety standards and training + Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual + Lead by example and support store management in holding self and others accountable for store profitability and operational excellence + Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed + Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed + Promote the brand by engaging customers in creative activities and demonstrations, as needed What you'll bring to the table... + Excellent interpersonal skills and ability to build rapport with customers and other associates + General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece + Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills + Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning + Engage in, maintain and support store safety standards and training + Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus We'd love to hear from you if you have... + Customer service experience preferred + Retail experience preferred Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Immediate Position available for a Casual Heavy Duty Shop Technician in our Suffern, NY repair facility. This position will share the responsibility for upkeep and maintenance on the fleet of over 800 trucks, tractors, trailers and dollies. Casual Diesel Mechanic Schedule needed: 10- 15 hours per week to include weekends Qualifications: Four years Medium/Heavy Duty Truck repair experience preferred. Experience/exposure on Detroit or Cummins engines and related computer systems. Experience with trailer and lift gate repairs. Electrical systems diagnose preferred. ABS Certification Expectations: Welding Experience, preferred. Must be able to lift 50 lbs. Must be able to work in a team environment. Must be safety oriented. Must have own tools. Must meet all DOT required pre-employment criteria as well as company mandated hair follicle drug test. Additional functions may be assigned at the discretion of management. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Who we are: With Raymour & Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside the box to raise the bar in our business, and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401(k) with company match plus discretionary profit sharing, cross-training, an annual breakfast prepared by our owners and so much more! What you'll do: As a Sales Consultant with Raymour & Flanigan, you'll be a special part of our customers' lives by helping them find the coziest sofa to relax on, the most welcoming dining room table to gather around at mealtime, or a brand-new bedroom set that fits just right in their new home. By listening to their needs, you will help our customers turn their house into a home. With unlimited earning potential--featuring strong commissions, spiffs, incentives, and a $5,000 performance sign-on bonus--you'll take pride in selling quality products from a company that cares about both you and its customers. Ask for details! What we need from you is: * Enthusiasm to build your business by prospecting and scheduling appointments with individual clients and business-to-business sales. * The flexibility to work a retail schedule. * Your captivating personality, dedication to growth, excellent listening skills, and willingness to learn. * A commitment to Raymour & Flanigan's safety practices, promote awareness, and maintain a neat and safe work environment. * Proficient computer skills and the ability to learn a proprietary P.O.S. program. * A proven track record in achieving professional goals. If you would like to join our amazing team, please submit your application today as our next paid training class is starting soon! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************* Raymour & Flanigan proudly supports a drug and smoke-free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. commission sales associate sales consultant senior sales associate senior sales consultant SR sales associate SR sales consultant lead sales associate lead sales consultant inside sales inside sales associate b2b book of business prospecting Sales representative Business development Customer acquisition Sales strategy Lead generation Relationship management Consultative selling Sales targets Negotiation skills Account management Sales cycle CRM (Customer Relationship Management) Closing deals Client retention Product knowledge Sales forecasting Cold calling Revenue growth

Energetic and customer-focused, the Team Leader - Customer Experience & Outreach drives sales performance and store excellence by leading, coaching, and developing the sales team. Reporting to the Assistant Store Leader - Design & Trade, you recruit, train, and mentor associates, including holiday hiring support and performance management. You ensure an exceptional in-store customer experience, guiding clienteling, Registry, CBHCC routines, and concierge coaching. Additionally, you support store operations and activations, including events, demonstrations, brand presentation, financial auditing, scheduling, and expense management, while monitoring floor activity and providing ongoing feedback to maximize team and store success. A day in the life as a Team Leader, Customer Experience & Outreach... + Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader + Coach associates on exceptional performance and maintain a strong visible presence in the department/work area + In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth + Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader + Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable + Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide + Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD) + Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance + Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors What you'll bring to the table... + Strong communication and interpersonal skills + Excellent organizational and time management skills + Strong problem solving skills + Demonstrated ability to execute and drive results + Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed + Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed + Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly + Ability to be in the store as the Leader on Duty multiple times a week + Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management We'd love to hear from you if you have... + 1+ years customer service or retail leadership experience + Experience with Microsoft Office, Google applications, computer systems and tablet devices + Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! 2nd Shift Distribution Associate Hourly pay rate: $21.00 to $23.00 Schedules needed: 12pm - 8:30pm Sunday - Thursday 12pm - 8:30pm Friday - Monday (off Tues, Wed & Thurs) Expectations: * Unload case goods, bedding and/or upholstered furniture using a two wheel hand cart and second person assistance when needed. * Stage and load/unload products for shipping or storage in the warehouse * Palletize product and box product when necessary. * Operate mobile lift equipment to bin product, place incoming product into the warehouse racks. * Based on assigned load sheet, retrieve product from aisle racks after cleared by scanner, and load trailer. * Pick-up breakage, miscellaneous wood, plastic and maintain housekeeping standards. * Check for damaged product and do not load any damaged product for shipment to customer. * Interact and respond professionally to co-workers requests. * Meet established product rates and accuracy standards. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Possess a High School Diploma or equivalent. * Work well with others and function in a team environment. * Safely operate all required equipment. * Must be able to move extremities and the spine through a functional range of motion allowing safe maneuvering of product from floor to overhead while material handling. The ability to work in awkward postures is occasionally required when performing all aspect of job. * Must have sufficient strength in the trunk and extremities to perform tasks in multiple positions from the floor to overhead while material handling. * Reaching- Associate must be able to extend hand(s) and arm(s) in any direction while material handling. * Handling- Associate must be able to seize, hold and grasp items typical of this job throughout the work period. * Fingering- Associate must be able to pinch and work primarily with the fingers throughout the workday. * Associate must demonstrate sufficient capacity to lift, carry and push-pull. * Associate must also possess excellent balance to maintain equilibrium in all positions. * The Distribution Warehouse Associate at Raymour & Flanigan meets the minimal physical demands consistent with a classification of Very-HEAVY. This rating is set forth by The United States Department of Labor. * As a Distribution Warehouse Associate, the associate is exposed to a few slip and trip hazards. Pallets on the floor, wet weather, cold/hot temperatures on the loading dock and out in the yard. Warehouse temperature is mechanically heated, not cooled. The worker is exposed to cold, as they are required to work in and out of unheated trailers. PPE Required; Steel toe shoes and fall protection Harness. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.