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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $42,800 | $20.58 |
| 2 | Cambridge, MA | $42,256 | $20.32 |
| 3 | Bohemia, NY | $40,926 | $19.68 |
| 4 | Spokane, WA | $39,558 | $19.02 |
| 5 | Windsor Locks, CT | $39,465 | $18.97 |
| 6 | El Segundo, CA | $38,961 | $18.73 |
| 7 | Burnsville, MN | $38,950 | $18.73 |
| 8 | North Berwick, ME | $38,158 | $18.35 |
| 9 | East Riverdale, MD | $37,062 | $17.82 |
| 10 | State College, PA | $36,667 | $17.63 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $81,928 | $39 | - |
| 2 | Senior Representative | $77,437 | $37 | - |
| 3 | Customer Service Senior Associate | $77,016 | $37 | - |
| 4 | Customer Service Executive | $68,496 | $33 | - |
| 5 | Customs Consultant | $68,086 | $33 | - |
| 6 | Customer Care Consultant | $67,839 | $33 | - |
| 7 | Service Specialist | $65,608 | $32 | - |
| 8 | Service Consultant | $65,395 | $31 | - |
| 9 | Telesales Representative | $64,550 | $31 | - |
| 10 | Field Representative | $64,088 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | NetApp | $40,619 | $20 | - |
| 2 | HP | $40,253 | $19 | 7 |
| 3 | Collins Aerospace | $38,819 | $19 | - |
| 4 | Rockwell Automation | $38,625 | $19 | 1 |
| 5 | IBM | $38,434 | $18 | 14 |
| 6 | General Electric | $38,224 | $18 | 2 |
| 7 | Northrop Grumman | $37,787 | $18 | 13 |
| 8 | Cisco | $37,649 | $18 | 8 |
| 9 | Applied Materials | $37,253 | $18 | - |
| 10 | NVIDIA | $36,292 | $17 | - |
| 11 | Microsoft | $35,404 | $17 | 16 |
| 12 | Intel | $35,369 | $17 | - |
| 13 | Lockheed Martin | $35,243 | $17 | 12 |
| 14 | Booz Allen Hamilton | $35,173 | $17 | 5 |
| 15 | Computer Science Corporation | $34,951 | $17 | - |
| 16 | Western Digital | $33,518 | $16 | 78 |
| 17 | Texas Instruments | $33,403 | $16 | - |
| 18 | L3Harris | $32,411 | $16 | 17 |
| 19 | SAIC | $30,996 | $15 | 6 |
| 20 | BAE Systems | $30,607 | $15 | 12 |