Razorfish jobs - 64 jobs

Associate Copywriter (ACW) In the journey of your life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Who We Are Inizio Evoke DRIVE is a global health marketing, communications, and transformation platform unlocking growth through data-driven insights and human centricity. We study the why behind health decisions and create solutions that inspire meaningful change. Like the work we do for physicians, patients, and their loved ones, your career should make a difference. So, we come together-but not in an office, we're fully remote-united by our shared purpose and values. About the Role We are looking for an Associate Copywriter (ACW) to join our growing creative team and help ensure scientific and regulatory accuracy across every submission. If you're passionate about medical accuracy, thrive on detail, and want to support breakthrough creative in healthcare, this role is for you. The ACW is a critical role supporting the copy, editorial, and regulatory operations teams by managing references, annotations, and claims across high-volume, multi-brand submissions. You will help ensure every claim is traceable, every annotation is correct, and every tactic meets client and compliance standards-contributing directly to creative quality and client trust. You will report to an Associate Creative Director (Copy) in this role. What You'll Do * Source, validate, and organize medical/scientific references to support promotional claims across healthcare professional (HCP) and direct-to-patient (DTP) materials * Annotate manuscripts and prepare submission-ready reference materials * Ensure consistency of references and annotations across brands, tactics, and writers * Collaborate with editorial to confirm accuracy from manuscript through layout * Support Reg Ops by delivering properly formatted, client-ready annotation files * Serve as a point of contact for annotation and reference-related questions * Help maintain brand-specific reference libraries and stay aligned with client-specific submission rules (e.g., Gilead requirements) * Review and flag unsupported or inconsistent claims proactively * Participate in internal project reviews to stay aligned with creative and strategic direction Who You Are * Detail-driven and highly organized, with excellent file and workflow management * A clear communicator and strong collaborator, especially in cross-functional environments * Resilient and focused under pressure, able to manage multiple deadlines and priorities * Passionate about science, accuracy, and the role that regulatory excellence plays in great creative work * A self-starter with a commitment to quality and clarity * A good human-professional, team-minded, and curious Required Skills & Qualifications * Bachelor's degree in a science-related field (e.g., biology, psychology, chemistry) OR Significant employment experience in a science-related field requiring familiarity and comfort with scientific publications * Familiarity with reading and interpreting clinical literature * English or communications experience is a plus * Comfortable working in Microsoft Word and Adobe Acrobat * Excellent attention to detail, grammar, and written communication * Experience supporting annotation, claims, or fact-checking processes in a healthcare or scientific setting Bonus Points * Experience in a healthcare advertising, med comms, or pharma marketing agency * Familiarity with reference formatting (AMA or client-specific) * Exposure to client systems like Veeva or Zinc * Writing samples that show clarity, logic, and scientific understanding Work Environment & Benefits Inizio Evoke DRIVE offers a fully remote work environment and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Don't meet every requirement? That's okay! We're committed to building a diverse and inclusive team. If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply. You may be just the right person for this or another role.

RAPP Dubai is looking for a Content Management Executive to join our award-winning Experience Strategy team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: We are seeking for a detail-oriented and execution focused Content Management Executive to manage the day-to-day operation, activation, and governance of website content across multiple markets. This role is responsible for ensuring timely, accurate, and consistent content implementation within the content management system (CMS) and supporting the markets with CMS related questions, in line with central and regional priorities. Acting as the operational link between key stakeholders the Content Management Executive should be able to translate campaign and content requirements into clear, executable deliverables. The role requires strong coordination and project management skills, hands-on CMS experience, and a structured approach to enabling markets while maintaining content quality and governance standards. YOUR RESPONSIBILITIES: Client Support & Team Collaboration: * Serve as a key point of contact for Passenger Cars website content, ensuring exceptional client service and satisfaction. * Assist in maintaining and building strong relationships with client stakeholders by understanding their objectives and needs. * Work closely with the customer journey website team to foster collaboration Website Content & Campaign Coordination: * Manage the day-to-day implementation and ongoing updates of website content within the central CMS, in line with the brand guidelines * Act as the primary operational point of contact with the third-party dev team on content execution topics, escalating issues and content template changes if required * Ensure structured, consistent, and scalable content deployment on a master level and distributed across all supported markets, minimizing rework and local deviations. * Coordinate closely with key stakeholders within the team to ensure timely content updates and distribution across priority initiatives * Action central campaign and content requirements into clear, actionable deliverables for markets, aligned with activation timelines and dependencies * Track and report on all campaign and content pages Market Support & CMS Assistance: * Develop clear activation guides, playbooks, and step-by-step instructions to support GDs in adapting and activating central website content locally. * Serve as the first point of contact for GDs on content-related CMS questions and update requests and provide first level CMS support, resolving operational topics where in scope Content Brand Hub Page * Responsible for the Middle East Brand Hub page ensuring all content updates are implemented accurately and activated on time to support regional campaigns and initiatives. * Maintain content accuracy, relevance, and readiness for all planned regional activations. REQUIRED SKILLS: * Fluent Arabic speaker (written and spoken). * Experience in website content operations, digital content management, or CMS driven environments. * Hands-on experience working with CMS platforms; experience with Keyloop or similar systems is a strong advantage. * Proven ability to manage multiple initiatives, timelines, and stakeholders simultaneously. * Strong communication and presentation skills, with the ability to translate complex requirements into clear, actionable guidance. * High attention to detail and a structured, process-driven approach to execution. * Ability to multitask and thrive in a fast-paced environment. * Proficiency in Microsoft Office Suite. * Passion for the automotive industry and digital/website content systems is a plus. * Detail-Oriented: Demonstrates strong attention to accuracy, consistency, and quality in content execution. * Highly Organized: Able to manage multiple workstreams, deadlines, and dependencies effectively. * Team Player: Works collaboratively and confidently with central teams, regional markets and external partners. * Adaptable: Thrives in a dynamic environment with evolving priorities and timelines. * Proactive: Takes initiative and anticipates issues, identifies risks early, and takes ownership of solutions. * Professionalism and Communication: Maintains a high standard of professionalism and integrity. Able to explain processes, requirements, and guidance in a clear and structured manner Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

In the journey of your life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Who We Are Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insights and human centricity. We study the 'why' behind health decisions and create creative solutions that inspire meaningful change. About the Role We are looking for an Associate Creative Director (Copy) who is a master of language, storytelling, and strategic communication. If you are passionate about translating complex scientific and medical information into compelling narratives, and you excel at developing writers to deliver impactful, high-quality content, this role is for you. At Inizio Evoke Drive, we create work that not only meets regulatory standards but also resonates with our audiences, making a real impact in healthcare marketing. You will report to the Group Associate Creative Director in this role. What You'll Do * Be the brand voice expert, ensuring consistency and effectiveness across all written materials. * Mentor a team of Copywriters and Senior Copywriters, developing their writing skills and strategic thinking. * Create and refine messaging strategies, creating compelling and approvable copy that aligns with brand positioning and market insights. * Collaborate closely with Art, Strategy, and Medical teams, integrating copy seamlessly with visual storytelling. * Oversee the development of messaging platforms, ensuring consistency across digital, print, social, and video. * Navigate and apply regulatory requirements, ensuring all copy is compliant while maintaining creative excellence. * Present and defend creative work to clients, regulatory teams, and internal stakeholders. * Stay ahead of industry trends, continuously evolving brand messaging to remain relevant and engaging. Who You Are * A master copywriter, with a proven ability to craft impactful and compliant messaging across multiple channels. * An inspiring leader and mentor, passionate about fostering talent and guiding teams to their best creative work. * A strategic thinker, who understands how copy influences brand positioning, engagement, and behavior change. * Highly skilled in adapting tone and voice, writing across various audiences, including healthcare professionals, patients, and caregivers. * A meticulous editor, ensuring clarity, accuracy, and alignment with regulatory and brand guidelines. * A collaborative partner, who enjoys working with designers, strategists, and account leads to develop compelling brand narratives. * A continuous learner, staying updated on industry trends, regulations, and best practices. * A good human, bringing professionalism, integrity, and enthusiasm to every project and team interaction. Work Environment & Benefits Inizio Evoke offers a fully remote work environment, competitive compensation, and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote #RT-1

Job Description:About the Role: As Senior Research Analyst - Carbon Markets, you will cover Carbon and Low-Carbon/Clean Fuels Compliance Markets (specifically, carbon allowances, and offsets, credit markets for clean fuels and renewable fuels) and wider-carbon market research & analysis. You will report to the Energy Research team, support the Principal Analyst, and have a dotted-line report into the Head of Carbon Markets Intelligence Director of Carbon Analytics. About the Team: OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex - OPIS makes it simpler. You Will: Collect and organize carbon and emissions-related statistics inclusive of Energy, Power, and Gas data sets Develop models, datasets, and analytics for activities covering the carbon compliance markets and maintain those metrics Maintain supply/demand outlooks for credit markets and biofuels Develop and maintain forecasts and outlooks of models, datasets and analytics for biofuels (e.g., SAF, Renewable Diesel) Support the design and preparation of content delivery tools Work with the carbon policy team to understand current events and policy changes that may affect the price and outlooks around carbon Be the primary contact for the systems development team for the upcoming services as it pertains to analytical tools and processes Partner across OPIS business lines to set the vision and product scope for Carbon Analytics You Have: At least 5 years' relevant experience Biofuels/Renewable Fuels/Gas/Power sector knowledge Renewable Fuels and Low-Carbon Fuels Credit Markets knowledge Knowledge of the energy value chain and the associated market dynamics Used Python, SAS, SPSS, R, SQL, Power BI, Tableau, Excel, and PowerPoint Experience using databases, process documentation applications, business intelligence applications, and data visualization applications for data analysis and data modeling Experience clearly communicating complex content to technical and non-technical audiences Experience in refinery modeling to assess environmental impact, investments in emissions reductions, and mitigation technologies (preferred) Bachelor's degree in Economics, Engineering (preferred), Chemistry (preferred), Business, Finance/Accounting, Information Systems Management, Data Science, relevant discipline -OR- equivalent work experience Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Lifestyle programs & Wellness Resources Education Benefits Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits #LI-HybridReasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - OPIS - CMA Job Category: Data Analytics/Warehousing & Business Intelligence Union Status: Non-Union role Pay Range: $85,000 - $105,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

RAPP Chicago is looking for an Experience Strategist to join our award-winning Experience Strategy team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Experience Strategist functions as a member of the Experience Strategy team. You are expected to support omnichannel content strategies by becoming an expert on the client's brand, business, assets, customer, market and competitive landscape. You should also be the type of person who continuously seeks to embrace new content marketing trends, digital experiences, innovations, channels, apps, technologies, tools, and methods. Your role will regularly assess available data and define the path forward by concepting and ideating with Creative, UX, Data, Product and Production to develop roadmaps to effectively deploy across specific channels. The ideal candidate possesses a strong work ethic and is savvy, motivated, positive and curious. YOUR RESPONSIBILITIES: Become an expert on client business, categories, consumers and value propositions. Identify content strategy needs, gaps & opportunities across the customer journey. Conduct content audits to assess how well existing content is performing. Forge strong working relationships with other disciplines within the agency. Partner with client services to help diagnose business problems and draft briefing materials for strategic and creative deliverables. Partner with Creative, UX and Tech to collaborate on and to realize strategies, roadmaps and plans. Monitor competitor strategies and the evolving innovation, experience and media landscape. Serve as collaborative member of the Strategy team, including participation in brainstorms, work sessions, creative development reviews, research, analytics, reporting, etc. Write and speak clearly and intelligently about complex ideas, systems, and strategies. Become intimately familiar with all research tools, and use those tools to provide research inputs, including desk research, secondary and primary methods. REQUIRED SKILLS: Bachelor's degree or equivalent experience 2+ years of experience in strategy or related role within creative services, digital experience, service design, digital product innovation, digital agency, marketing, or consulting Experience within CRM content strategy a plus, but not required Experience writing, editing or collaborating on brief development, marketing documents and creative materials Writing samples Example presentation Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $65,000 - $75,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This is a fully remote role supporting EST hours. In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Your role as Media Manager: We are looking for a Media Manager to support the planning, execution, and optimization of paid media campaigns across digital and traditional channels working in live buying platforms. You will work with our teams and media partners to ensure campaigns are performance-driven, budget-compliant, and aligned with client goals. You Will: * Manage multi-channel paid media campaigns with a focus on pharma and healthcare audiences. * Collaborate with strategy, analytics, and creative teams to build integrated, patient-centric campaigns. * Optimize media performance using data-driven insights to meet regulatory-compliant KPIs. * Stay ahead of digital trends and platform updates to ensure the best media execution. * Manage vendor relationships, negotiate rates, and oversee media budgets and flowcharts. * Translate complex healthcare messaging into precise targeting strategies for HCP and DTC campaigns. * This is a client-facing role; you will work collaboratively with clients to meet goals. You Have: * 1+ years of media planning/buying experience. * Experience with digital media platforms (Google Ads, Meta, programmatic, endemic publishers). * Comfortable working in a regulated environment * A collaborative spirit and proactive mindset. * Ability to work remotely supporting East Coast hours About Inizio Evoke: Inizio Evoke provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off.

RAPP New York is looking for an Account Supervisor to join our award-winning Account Leadership team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: RAPP is seeking an Account Supervisor to oversee internal teams and align with client expectations. You will be the day-to-day manager of the client relationship; a brand advocate, an agency facilitator, and a trusted partner to both clients and your team. We will depend on your marketing acumen and acute business sense to steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, and team management. YOUR RESPONSIBILITIES: * Be a liaison to multiple internal and external stakeholders to ensure integration across the business monitoring, projecting and providing innovative solutions to marketing issues. * Understand and manage a complex and technical workstream; oversee and guide technology and development teams against business objectives. * Support business role and account side of technical work and decisioning, while understanding and managing details of technical development work in the context of a larger business picture and multi-year roadmap. * Demonstrate accountability for agency performance, as well as financial and commercial management of the businesses. * Facilitate the development of project briefs, working with strategic planners and analysts. * Manage client expectations, objectives, timelines, and budgets. * Lead an integrated agency model to ensure agency teams are aligned and working against shared goals. * Manage interface with clients, creative teams, production, and consulting teams. * Encourage client consideration and application of agency-generated POVs when developing ideas and advertising plans. * Collaborate with other depts. (analytics, marketing strategy, strategy, etc.) to create marketing communications plans. * Evaluate the input and ideas of creative, media and strategic planning relative to strategy and client preferences. * Advocate for the business internally, and keeps the agency team informed, focused, and enthused about the work and the business. REQUIRED SKILLS: * 5-8+ years of account management experience required, direct marketing and digital marketing or CRM background. * 2+ years Automotive industry experience * Tier 1>3 campaign adaptation/support experience strongly preferred * Field team support/training and/or dealer marketing experience a plus * Agile training or experience is a plus. * Demonstrated solid mid-level client experience and ability to navigate complex client organizations required. * Bachelor's degree in Marketing, Communications, or related field. * Needs to be comfortable with ambiguity at times (both with clients and internally) be able to demonstrate flexibility and creative problem solving. * Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills. * Positive attitude and sound work ethic with the desire to work in a fast-paced environment. * Ability to demonstrate flexibility and creative problem solving. * Sets and manages multiple project deliverables including time and cost estimates with internal and external clients. * Understands and manages factors related to account profitability, client satisfaction, and client retention. * Needs to be a team player, friendly, easy to work with. * Needs to be able to handle many different personalities both internally and externally. * Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment. * Ability to work effectively and proactively within a team setting that is geographically dispersed. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. "As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status." NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP Detroit is looking for a Content Author to join our award-winning Creative team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Content Author is a new, hybrid creative/tech role designed to transform how we build and scale content across CRM and omnichannel platforms. Rather than working in static design tools and passing files through multiple rounds of revisions and handoffs, the Content Author assembles content directly in CRM platforms to deliver personalized experiences at scale. This includes matrix-based platforms like RAPP's proprietary system E-MILL for live HTML build, Adobe DAMs for asset sourcing, and Adobe Workfront for automated workflow integration. By combining a designer's eye, a writer's ear, and a technologist's comfort with systems, the Content Author brings creative campaigns to life faster, with greater craft, consistency, and scalability. The ideal Content Author is someone who doesn't fit neatly into traditional roles of designer, developer, or copywriter - but instead thrives at the intersection of all three. You are detail-obsessed, adaptable, and energized by building things directly vision, strong collaboration, and the ability to inspire teams to produce innovative and effective work. KEY COMPETENCIES: Comprehension: Understand design systems, content matrices, and platform requirements to execute at scale. Innovation: Spot opportunities for innovation within platform builds, personalization, and testing. Iteration and Elevation: Continuously improve processes through QA, testing, and optimization. Craft & Execution: Build campaigns and modules across platforms (SFMC, E-Mill, Adobe, CMS) with accuracy and efficiency. Storytelling: Demonstrate the value of orchestrated content execution to clients and internal teams. Business Contribution: Deliver scale without sacrificing craft, helping clients activate personalization and efficiency. Adaptability: Thrive in a fast-paced, dynamic environment, responding to feedback and evolving project needs. YOUR RESPONSIBILITIES: Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms. Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences. Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone. Inject highly effective content that embraces Brand nuance into content matrix-based content insode RAPP's proprietary E-MILL system ready for QA and deployment. Ensure accessibility, brand compliance, and attention to detail across all deliverables. Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs. Identify opportunities for new modules, templates, or system improvements that support scale and efficiency. Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation. SUCCESS CRITERIA Flawless execution of high-volume campaigns with minimal error rates. Demonstrated ability to scale content across audiences, platforms, and channels. Strong collaboration with Creative Engineers and Architects to close the loop between system design and execution. Positive client and internal feedback on efficiency, accuracy, and innovation. Proactive identification of optimization opportunities that save time and improve performance. SKILLS AND EXPERIENCE 1-3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side). Strong visual eye for composition, layout, and brand alignment. Ability to write and edit short-form copy, with comfort using AI as a creative tool. Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise). Comfort with workflow and project management tools such as Workfront, Jira, or equivalent. Ability to think in systems and modular content structures (atoms, modules, templates). High attention to detail, strong organizational skills, and the ability to work independently on focused projects. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $55,000 - $65,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

About the Team: This team's focus is on day-to-day system management supporting the Finance department, delivering a range of system enhancement initiatives, driving process improvements, and strengthening our planning and outlook capabilities on the platform. About the Role The Financial Systems and Reporting Team ("FS&R") is currently seeking a Senior Analyst to support BPC Planning (Business Planning and Consolidation), FP&A activities, and finance system initiatives. You Will: Perform all necessary user acceptance testing in SAP Quality Assurance environment. Interact and collaborate with IT counterparts to support users in resolving planning, consolidation and system issues. Refresh and maintain planning and outlook cycles in BPC throughout Outlook, Budget, and Long-Range Planning processes. Support FP&A with accurate and timely reporting, analysis, and planning deliverables. Provide senior management recurring reporting using various automation tools, financial planning models, and data management best practices. Assist and provide team support in ongoing SAP enhancement projects and BPC Planning improvements. Support process improvements to enhance efficiency and accuracy in financial systems and planning activities. Support monthly financial close and BPC Planning and Consolidation processes as well as annual budget and long range planning cycles. You Have: Bachelor's degree in finance or accounting strongly preferred, or equivalent experience. CPA or CMA is a plus. 2-4 years of relevant financial planning, reporting, or data management experience. Experience with BPC Planning, BPC Consolidation, SAP Analytics Cloud (SAC), and/or other financial planning tools preferred. Strong planning and organizational skills including effective time management. Ability to manage competing priorities under tight deadlines. Attention to detail with experience in business process development and improvement. High focus on timeliness and accuracy of all planning deliverables. High degree of proficiency in PC/computer skills including financial applications, reporting tools, and Excel, Word, and PowerPoint. Demonstrated initiative, strong communication skills, and a collaborative mindset. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Finance Job Category: Finance Union Status: Union role Pay Range: $75,000 - $95,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

RAPP Chicago is looking for a Campaign Manager to join our award-winning Technology team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: As a Campaign Manager, you will provide essential support to the campaign team by executing data entry tasks, assisting in the ownership of digital marketing campaigns, and supporting the development and deployment of HTML/CSS-based email campaigns. You will work collaboratively across teams to help deliver personalized, high-quality marketing experiences. YOUR RESPONSIBILITIES: Own the campaign implementation, management and monitoring on campaign management platforms such as Salesforce Marketing Cloud, Adobe Experience Platform, Pega, or Braze Own and maintain campaign-specific tracking documents to support accurate campaign tracking and reporting requirements. Support the creation, editing, and troubleshooting of HTML/CSS email templates for campaign deployment. Collaborate with internal teams to gather requirements and ensure proper execution of campaign elements. Help monitor campaign performance, track deliverables, and escalate issues as needed. Participate in quality assurance checks for campaign assets and deployments. Communicate campaign updates, results, and statuses to relevant stakeholders. Monitor deployments & deliverability, troubleshoot and resolve issues in a timely manner Maintain documentation and follow best practices for campaign management and email development. Create segments using SQL and design complex multi-channel journeys that include dynamic content and trigger-based deployment Confirm technical feasibility of desired new marketing programs/features Work with the Marketing Sciences team to setup and track campaigns SKILLS AND EXPERIENCE: Bachelor's degree in Marketing, Communications, Business, or related field (or relevant work experience) Minimum of 2 years' experience in a campaign management or marketing operations role. Proficient with campaign management platforms such as Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, or Braze. Working knowledge of HTML and CSS (including HTML5 and CSS3), responsive design, and coding best practices. Knowledge of SQL and email marketing best practices; understanding of conditional formatting and dynamic content requirements is a plus. Acute analytical mindset with strong reporting skills, attention to detail, and accuracy. Excellent communication skills and experience collaborating with cross-functional teams within and between organizations. Proven track record of taking ownership and driving results. Strong project management and customer relationship skills. Experience with Pega CDH is a plus. EDUCATION AND OTHER REQUIREMENTS: Bachelor's degree Desirable (but not required): T3 Security Clearance Pega Decisioning Consultant (PCDC) certification, required (v8 and above preferred) Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $71,000 - $86,400. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP Chicago is looking for a Senior Technical Project Manager to join our award-winning Program Management team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: Project Management at RAPP is a key capability that ensures that our accounts and the agency are continuously generating customer value through delivery excellence, operational efficiency and business growth. As Sr. Project Manager you are the leader of client projects - you are the one who knows how to make things happen. You are the master of the execution and process from project initiation to delivery. You are passionate about the space, are creative and solutions oriented, and have exceptional people skills. YOUR RESPONSIBILITIES: Manage multiple technology, infrastructure and data projects end to end, within scope, budget and schedule commitments. Build and optimize project workflows and processes with a goal of continuous improvement and delivery efficiency. Develop project schedules, milestones and dependencies using PM tools such as MS Project, Workfront or Smartsheet. Integrate project management practices with agile delivery processes, oversee effective completion of epics, user stories and sprints, leveraging Jira. Build project budgets and forecasts, proactively identifying and mitigating financial risks, and escalating when needed. Collaborate with discipline leads, HR and finance to define project resource plan and ensure staffing is completed on time to meet project timelines. Partner with operations, contracts and vendors to build SOWs, cost estimates, scope and deliverables and manage vendor performance to contractual commitments. Establish and maintain project document management processes and collaboration tools such as Sharepoint, Teams and Confluence. Co-author project SOW's, develop ROMs, impact assessments, project estimates, and project change requests. Ensure work is continuously aligned with all department leads and meet tight timelines. Monitor project progress, effectively communicate status and proactively mitigate risks. Be comfortable adapting to changes throughout the project. Understand business value of projects, continuously align team work to project priorities and value. Build respectful, strong working relationships with client(s), external agency partners, vendors and internal teams across all agency disciplines and business support functions. Develop understanding of account, agency and delivery processes and enforce adherence across project teams to them. Build persuasive, executive level presentations to communicate project plans, progress, solution approach and risks. Lead efficient meetings and conference calls. Ensures timely conference notes and action steps taken. Mentor junior team members of the best practices of the agency and project management. REQUIRED SKILLS: Bachelor's Degree required. 5+ years of experience managing medium-complex technology or data projects or programs Project experience in one or more of the following areas: CRM and 360 campaign management, i.e. digital, direct mail, video, radio, etc. Technology and Analytics platform modernization and development Cloud Transformation leveraging AWS, Azure or GCP. Implementing Data Driven Decision Workflows. Marketing Technology solutions such as Pega CDH, Sales Force or similar. Web technologies, including HTML, DHTML, Flash, XML, etc. Excellent communicator and collaborator with track record of working with cross-functional and leadership teams. Strong knowledge of project management methods, including Agile, Scrum and SaFE and ability to design and improve associated processes. Expertise in MS office products (Powerpoint, Excel, Visio, Word) and project management tools, including MS Project, Workfront, Atlassian, Smartsheet or others Proven experience in building and maintaining project documentation (SOWs, Project Schedules, Estimates, Budgets, Status Reports, RAID, Project Presentations) Solutions-oriented and process-focused with strong organizational skills and a keen eye for detail. Must have strong written and presentation development skills. Must have strong leadership skills and ability / desire to mentor junior PM talent. Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $108,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Description:About the Role: Oxford Analytica and Dragonfly Commercial team is the touchpoint for all client interactions. It is made up of Sales Development, Business Development, Account Management, and Client Success. Each of these teams works very closely to ensure that the business reaches its overall revenue growth objectives. The Business Development team is responsible for new sales and revenue growth across ARR and OTR. As Account Executive - Americas you will be responsible for building a pipeline and closing new business across a designated territory. You will report to the Head of Account Management. About the Team: Our Business Intelligence Team provides services, solutions and support to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. You Will: Create a sales strategy to drive revenue growth and market expansion within your geographical territory and specialization (Geopolitical, Macroeconomic Intelligence, and Security) Strategically build, manage, and close deals in the sales pipeline Be responsible for closing a quota of new business Lead demos and pitches to C-level executives You Have: 3 to 5 years' new logo sales experience within the geopolitical/security/macroeconomic space Interest in international relations and geopolitics, the security and intelligence industry, including market dynamics, competitive landscape, and emerging trends Demonstrated success hitting or exceeding quotas Bachelor's degree in Business, International Relations, Geopolitics, Economics, related field -OR- equivalent work experience Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Lifestyle programs & Wellness Resources Education Benefits Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Business Intelligence Job Category: Sales Union Status: Non-Union role Pay Range: $70,000 - $80,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

RAPP Detroit is looking for a Senior Business Analyst to join our award-winning Program Management team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: As a Senior Business Analyst, you play a crucial role in ensuring that email campaigns meet business objectives, consumer needs, and technical requirements. You bridge the gap between business stakeholders and development teams (developers and engineers.) You know how to gather requirements, communicate clearly, create detailed and accurate documentation, and participate in quality assurance testing to ensure solutions meet business needs. Ideally, you have experience with email development projects, collaborating with creative and technical teams, partnering with your project and account managers, and identifying any potential risks ahead of time. You're creative, solution-oriented, organized, collaborative and have exceptional people skills. YOUR RESPONSIBILITIES: Requirement gathering: Collect and document business requirements from stakeholders. Collect technical requirements: Identify integration with CRM, personalization needs, tracking, and automation. Documentation: Create detailed, accurate, and thorough documents including Adobe email campaign specifications, seed lists, and test scenarios required for each simple to complex email campaign. Develop business logic as it pertains to audience segmentation which aligns with email and direct mail creative needs. Identify audience segmentation and guide team and client on data needs for dynamic email content. Testing and validation: Assist in agency quality testing to ensure solutions meet business needs and align to provided specifications. Ensure all requirements (personalization, dynamic content, links, tracking, data) are implemented as specified. Validate business logic and serve as liaison with any partner email deployment vendor. Process Mapping and Analysis: Identify inefficiencies or bottlenecks in the existing workflow. Propose improved processes for email development. Mitigate Risks: Collaborate with cross-functional teams to solution and problem-solve as issues arise. Escalate as necessary to ensure integrity of client expectations and internal capabilities. Meeting Leadership: Lead effective and efficient meetings through preparation, clear direction, and detailed meeting agenda. Process and Quality: Champion agency process and quality work. REQUIRED SKILLS: Bachelor's Degree or equivalent experience 5-8 years project management experience Agency experience preferred Email and direct mail experience required Database and customer segmentation experience required Data file layout and data feed knowledge and experience required Email marketing platform experience preferred (understanding of segmentation, automation, personalization) Email testing experience required Ability to manage multiple projects at one time Proven track record and experience in people collaboration Proven track record in issue identification and resolution Proficient in key software: Microsoft Office tools (particularly Excel, Power BI), Adobe Workfront or similar project management software Technical aptitude/understanding of the principles and components of HTML development and testing Ability to support operations and development groups by following departmental policies and procedures, accurately complete timesheets, and attend mandatory information sessions Strong written and verbal communication skills Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $74,000 - $90,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP Dallas is looking for a Freelance - Director, Experience Strategy to join our award-winning Experience Strategy team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: The Director of Experience Strategy role will provide senior-level strategic leadership across client-facing CRM initiatives and internal transformation efforts. This role is responsible for advancing high-level business objectives, shaping experience-led CRM programs, and serving as a senior strategic partner to clients and internal leadership. This role requires strong presence, strategic judgment, and the ability to operate across disciplines to guide complex initiatives, as well as oversight of high-quality day-to-day execution by the team they lead. YOUR RESPONSIBILITIES: Lead experience strategy across priority CRM initiatives, with a focus on lifecycle planning, customer value, and long-term program design Provide strategic leadership and guidance to the Experience Strategy team, ensuring continuity and quality across BAU workstreams. Act as a senior, client-facing strategic representative, providing thought leadership and trusted counsel to executive stakeholders Partner closely with strategy leadership, account teams, data, technology and creative partners to guide multi-disciplinary CRM programs Translate business goals into experience-led CRM frameworks, roadmaps, and strategic narratives Guide internal and client teams through ambiguity, aligning stakeholders around shared objectives and strategic direction Identify opportunities for CRM transformation, including measurement frameworks and experience optimization Ensure strategic rigor, clarity and consistency across workstreams while leveraging existing BAU execution support Upload and model customer-centric thinking across all strategic recommendations and decisions REQUIRED SKILLS: Bachelor's Degree Minimum 8 years in CRM and/or lifecycle-based experience strategy within complex or regulated environments (preferred) Ability to advise and build credibility with senior client and internal stakeholders Strong systems thinking, connecting customer experience, data, technology and business outcomes Proven ability to mentor senior strategists and uphold quality across ongoing workstreams Excellent strategic communication and storytelling skills for executive audiences Comfort operating in ambiguity while guiding teams toward clarity and alignment Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $95/hr. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Description:About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. About the Role You will reside on the Customer Service Team, reporting to the Customer Service Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people. Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday) You Will: Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain Dow Jones customers and increase customer loyalty. Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly. You Have: High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries Experience in a contact center and/or customer service environment (preferred) Salesforce experience is a plus College degree desired, or equivalent work experience Previous research experience (desired) Fluent in addition to the language applied for (this is desired, not required): German/French/Spanish/Chinese/Japanese/ Italian/Russian Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Remote Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

RAPP Detroit is looking for a Content Author to join our award-winning Creative team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Content Author is a new, hybrid creative/tech role designed to transform how we build and scale content across CRM and omnichannel platforms. Rather than working in static design tools and passing files through multiple rounds of revisions and handoffs, the Content Author assembles content directly in CRM platforms to deliver personalized experiences at scale. This includes matrix-based platforms like RAPP's proprietary system E-MILL for live HTML build, Adobe DAMs for asset sourcing, and Adobe Workfront for automated workflow integration. By combining a designer's eye, a writer's ear, and a technologist's comfort with systems, the Content Author brings creative campaigns to life faster, with greater craft, consistency, and scalability. The ideal Content Author is someone who doesn't fit neatly into traditional roles of designer, developer, or copywriter - but instead thrives at the intersection of all three. You are detail-obsessed, adaptable, and energized by building things directly vision, strong collaboration, and the ability to inspire teams to produce innovative and effective work. KEY COMPETENCIES: * Comprehension: Understand design systems, content matrices, and platform requirements to execute at scale. * Innovation: Spot opportunities for innovation within platform builds, personalization, and testing. * Iteration and Elevation: Continuously improve processes through QA, testing, and optimization. * Craft & Execution: Build campaigns and modules across platforms (SFMC, E-Mill, Adobe, CMS) with accuracy and efficiency. * Storytelling: Demonstrate the value of orchestrated content execution to clients and internal teams. * Business Contribution: Deliver scale without sacrificing craft, helping clients activate personalization and efficiency. * Adaptability: Thrive in a fast-paced, dynamic environment, responding to feedback and evolving project needs. YOUR RESPONSIBILITIES: * Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms. * Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences. * Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone. * Inject highly effective content that embraces Brand nuance into content matrix-based content insode RAPP's proprietary E-MILL system ready for QA and deployment. * Ensure accessibility, brand compliance, and attention to detail across all deliverables. * Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs. * Identify opportunities for new modules, templates, or system improvements that support scale and efficiency. * Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation. SUCCESS CRITERIA * Flawless execution of high-volume campaigns with minimal error rates. * Demonstrated ability to scale content across audiences, platforms, and channels. * Strong collaboration with Creative Engineers and Architects to close the loop between system design and execution. * Positive client and internal feedback on efficiency, accuracy, and innovation. * Proactive identification of optimization opportunities that save time and improve performance. SKILLS AND EXPERIENCE * 1-3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side). * Strong visual eye for composition, layout, and brand alignment. * Ability to write and edit short-form copy, with comfort using AI as a creative tool. * Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise). * Comfort with workflow and project management tools such as Workfront, Jira, or equivalent. * Ability to think in systems and modular content structures (atoms, modules, templates). * High attention to detail, strong organizational skills, and the ability to work independently on focused projects. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $55,000 - $65,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. "As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status." NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Account Supervisor to join our award-winning Account Leadership team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: RAPP is seeking an Account Supervisor to oversee internal teams and align with client expectations. You will be the day-to-day manager of the client relationship; a brand advocate, an agency facilitator, and a trusted partner to both clients and your team. We will depend on your marketing acumen and acute business sense to steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, and team management. YOUR RESPONSIBILITIES: Be a liaison to multiple internal and external stakeholders to ensure integration across the business monitoring, projecting and providing innovative solutions to marketing issues. Understand and manage a complex and technical workstream; oversee and guide technology and development teams against business objectives. Support business role and account side of technical work and decisioning, while understanding and managing details of technical development work in the context of a larger business picture and multi-year roadmap. Demonstrate accountability for agency performance, as well as financial and commercial management of the businesses. Facilitate the development of project briefs, working with strategic planners and analysts. Manage client expectations, objectives, timelines, and budgets. Lead an integrated agency model to ensure agency teams are aligned and working against shared goals. Manage interface with clients, creative teams, production, and consulting teams. Encourage client consideration and application of agency-generated POVs when developing ideas and advertising plans. Collaborate with other depts. (analytics, marketing strategy, strategy, etc.) to create marketing communications plans. Evaluate the input and ideas of creative, media and strategic planning relative to strategy and client preferences. Advocate for the business internally, and keeps the agency team informed, focused, and enthused about the work and the business. REQUIRED SKILLS: 5-8+ years of account management experience required, direct marketing and digital marketing or CRM background. 2+ years Automotive industry experience Tier 1>3 campaign adaptation/support experience strongly preferred Field team support/training and/or dealer marketing experience a plus Agile training or experience is a plus. Demonstrated solid mid-level client experience and ability to navigate complex client organizations required. Bachelor's degree in Marketing, Communications, or related field. Needs to be comfortable with ambiguity at times (both with clients and internally) be able to demonstrate flexibility and creative problem solving. Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills. Positive attitude and sound work ethic with the desire to work in a fast-paced environment. Ability to demonstrate flexibility and creative problem solving. Sets and manages multiple project deliverables including time and cost estimates with internal and external clients. Understands and manages factors related to account profitability, client satisfaction, and client retention. Needs to be a team player, friendly, easy to work with. Needs to be able to handle many different personalities both internally and externally. Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment. Ability to work effectively and proactively within a team setting that is geographically dispersed. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP Chicago is looking for an Experience Strategist to join our award-winning Experience Strategy team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Experience Strategist functions as a member of the Experience Strategy team. You are expected to support omnichannel content strategies by becoming an expert on the client's brand, business, assets, customer, market and competitive landscape. You should also be the type of person who continuously seeks to embrace new content marketing trends, digital experiences, innovations, channels, apps, technologies, tools, and methods. Your role will regularly assess available data and define the path forward by concepting and ideating with Creative, UX, Data, Product and Production to develop roadmaps to effectively deploy across specific channels. The ideal candidate possesses a strong work ethic and is savvy, motivated, positive and curious. YOUR RESPONSIBILITIES: * Become an expert on client business, categories, consumers and value propositions. * Identify content strategy needs, gaps & opportunities across the customer journey. * Conduct content audits to assess how well existing content is performing. * Forge strong working relationships with other disciplines within the agency. * Partner with client services to help diagnose business problems and draft briefing materials for strategic and creative deliverables. * Partner with Creative, UX and Tech to collaborate on and to realize strategies, roadmaps and plans. * Monitor competitor strategies and the evolving innovation, experience and media landscape. * Serve as collaborative member of the Strategy team, including participation in brainstorms, work sessions, creative development reviews, research, analytics, reporting, etc. * Write and speak clearly and intelligently about complex ideas, systems, and strategies. * Become intimately familiar with all research tools, and use those tools to provide research inputs, including desk research, secondary and primary methods. REQUIRED SKILLS: * Bachelor's degree or equivalent experience * 2+ years of experience in strategy or related role within creative services, digital experience, service design, digital product innovation, digital agency, marketing, or consulting * Experience within CRM content strategy a plus, but not required * Experience writing, editing or collaborating on brief development, marketing documents and creative materials * Writing samples * Example presentation Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $65,000 - $75,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. "As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status." NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for a Project Manager to join our award-winning Program Management team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: As a Project Manager you are the orchestrator of the client projects - you're the one who knows how to make things happen. You're the master of the execution and process from project initiation to delivery. You are passionate about the space from innovative, data-driven digital, platform and CRM programs. You're creative, solutions-oriented, organized, collaborative and have exceptional people skills. YOUR RESPONSIBILITIES: * Orchestrates the motion of every project liaising with all departments and client, from start through completion. * Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines. * Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle. * Manages simultaneous projects within budgetary and schedule constraints. Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability. * Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process. * Initiates all activities to support project close out and "retrospectives". * Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken. * Is a champion of the agency process and quality work - and is responsible for optimizing workflow. REQUIRED SKILLS: * 3+ years of related project management experience in Digital campaign management at an advertising or media agency. Auto experience a plus. * Skilled at building strong working relationships with internal and external team(s) to manage needs and expectations throughout project lifecycle. * Evidence of working with project management methodologies and tools, WorkFront familiarity a must. * Experience project managing execution of SFMC CRM campaigns. * Commercially minded and capable of identifying business and growth opportunities. * Must have strong communication skills. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $70,000 - $80,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. "As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status." NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.