Social Media Consultant
Palm Beach, FL jobs
About The Kodak Group
Headquartered in Hoboken, NJ, The Kodak Group is a leading luxury retailer representing world-renowned watch and jewelry Maisons including TUDOR, Omega, Cartier, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Roger Dubuis, and Vacheron Constantin.
Our operations include a marketing studio, watchmaking production space, and a dynamic retail network spanning multi-brand locations like W. Kodak Jewelers and TimeVallèe, along with an expanding portfolio of mono-brand boutiques - including Omega, Hublot, Piaget, and Panerai.
With exciting new openings ahead in Aspen, Charlotte, and Atlanta, The Kodak Group continues to grow as a trusted destination for fine jewelry and exceptional timepieces.
The Role
The Social Media Coordinator will provide content creation across The Kodak Group's Florida brands and store locations which include Panerai, Hublot & Piaget. This is a hands-on creative role responsible for developing, producing, and managing a cohesive, luxury-focused social and digital content strategy that drives awareness, engagement, and conversion across platforms such as Instagram, TikTok, Facebook, and YouTube, as well as through our owned channels, including the company blog and weekly email campaigns.
The ideal candidate is a highly creative storyteller who not only understands social media strategy but also thrives in creating original content - from concepting and shooting to editing and publishing. They live and breathe social media trends, know how to position luxury brands online, and can translate in-store experiences into visually engaging digital moments.
You'll work closely with our Director of Marketing and Store Directors across all Florida locations to bring to life the world of fine jewelry, luxury timepieces, and the behind-the-scenes moments that define The Kodak Group.
Key Responsibilities
Manage and create content for all Kodak Group social channels, with a primary focus on Panerai, Hublot & Piaget Boutiques.
Develop and execute social campaigns that align with marketing and retail calendars, product launches, events, and brand partnerships.
Plan, write, and publish blog posts that highlight new collections, brand stories, events, and industry insights.
Create and distribute weekly email campaigns for our store's, ensuring content is visually aligned with brand standards and drives engagement and sales.
Plan and produce photo and video shoots for social media and email content, ensuring a consistent and elevated visual aesthetic.
Monitor performance analytics and develop monthly reports that highlight growth, engagement, and insights across platforms.
Stay ahead of social and digital trends and identify opportunities to engage with relevant cultural and industry conversations.
Collaborate cross-functionally with marketing, sales, and brand partners to ensure consistency of messaging and visual identity across all platforms.
Support store events and activations through real-time coverage, content capture, and post-event storytelling.
Manage influencer and partnership collaborations to expand reach and brand awareness.
Ideal Experience & Qualifications
2-3 years of experience managing social media, email marketing, and digital content for a luxury, fashion, jewelry, or lifestyle brand (agency or in-house).
Proven success developing and executing high-performing campaigns on Instagram, TikTok, YouTube, and Facebook.
Experience creating engaging email newsletters and blog content.
Strong understanding of luxury brand tone, visual direction, and storytelling.
Skilled in content creation and editing (photo, video, Reels/TikTok).
Experience using social and email marketing tools.
Excellent communication and writing skills, with a sharp eye for detail and luxury design.
Comfortable managing multiple projects and deadlines across various locations.
Collaborative mindset and ability to work closely with retail and marketing teams.
Passion for fine jewelry and watches - and the ability to translate that passion into engaging, aspirational content.
Associate - McKinsey Digital
Miami, FL jobs
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
* Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
* A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
* Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
* World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
As an Associate with McKinsey Digital, you will join a client service team and take ownership of a workstream to solve some of the toughest challenges our clients face.
Your clients aren't just any clients, they're some of the most influential organizations around, from Fortune 500 giants to innovative startups. You and your team will go the extra mile, delivering solutions that solve immediate problems and drive long-term change. We'll rely on your judgment and integrity to ensure our recommendations are effective and long-lasting.
You will take on a role that goes beyond advising. You'll be at the heart of the action-helping to uncover the true challenges behind a client's strategy and creating actionable plans that drive real change. Working alongside clients and other McKinsey colleagues, you'll combine research, analyzing data, interviews, and brainstorming to generate fresh insights and breakthrough solutions. Your commitment to our values will be crucial in earning our clients' trust and delivering results that matter.
As you collaborate directly with clients, you'll help them deliver breakthrough products, experiences, and business, both on technology and non-technology topics, as well as solve problems, refine strategies, and implement transformations. By equipping them with the tools and knowledge to continue innovating and improving after we've left, you'll ensure the impact of our work endures. In doing so, you'll uphold McKinsey's commitment to making a meaningful difference in the industries and communities we serve.
* An advanced graduate degree (e.g., MBA, PhD, etc.) or equivalent work experience
* Outstanding record of academic achievement, with functional knowledge and passion for Technology (e.g., Product Management, Software/Data Engineering, Data Science, Design, IT strategy consulting, IT infrastructure & architecture, Cloud, IoT, AI/machine learning, robotics, big data and analytics, cyber security, etc.)
* Ability to create product-focused materials/outputs, which may include PowerPoint decks, Excel models, articles, or other written deliverables
* Ability to work or attend meetings outside of traditional business hours or take on projects with limited or no notice at times
* Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion
* Proficient in rational decision making based on data, facts, and logical reasoning
* Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment
* Strong communication skills, both verbal and written, in English with the ability to adjust your style to suit different perspectives and seniority levels
* Ability to travel and work in varying environments that may be challenging and/or not accessible (e.g., factories, hospitals, mines)
Full-time Description
As an editor at the National Center for Education and Research (NCCER), you will be an integral part of a detail-oriented editorial team. Your role will be essential to the quality assurance process, ensuring our content is held to the highest standards. You will act as a last line of defense, protecting our content from any sneaky typos or comma splices.
In this role, you will primarily be reviewing and approving educational materials for the construction industry while working alongside talented teams of technical writers, project managers, illustrators, and designers. You will directly influence the quality and clarity of multiple products, including print textbooks, lesson plans, digital resources, and digital course materials.
You will enjoy this role if you get excited at the thought of making educational products the best they can be. NCCER values detail-oriented individuals who are motivated to standardize and elevate learning materials. The ideal candidate will be learner-focused, helping to create curricula that is intuitive, user-friendly, and digestible for a wide audience. You can take pride knowing that the materials you edit will be used by individuals from a diverse range of backgrounds seeking in-depth training in various crafts within the construction industry and the instructors who teach them.
Responsibilities
1. Perform copyediting - You will be responsible for reviewing the manuscripts for NCCER's learning materials. Alongside other editors, you will ensure all copy is clear and concise, meets an 8th grade reading level, and adheres to all in-house editorial standards. You will edit each line of text, checking for grammar, style, spelling, and factual errors. You will also ensure that all agreed MS Word styles are applied accurately to the manuscript.
2. Review and approve page proofs and digital releases - You will evaluate materials as they move through the different stages of development to ensure they are ready to publish. This stage is more focused on ensuring the quality of the final product, as well as interplay between text and graphic elements. You will ensure the look, feel, accuracy, and function of these products meets NCCER's standards. This includes quality checks on PDF proofs, reviewing digital courses before they go live, and assessing a range of other products to move them through the development cycle to completion.
3. Communicate and collaborate with cross-functional teams - In this role, you will work closely and communicate regularly with technical writers, designers, project managers, artists, and other editors to ensure quality and efficiency of all external-facing materials. With so many key players and moving parts, effective communication and collaboration with both in-house and remote colleagues will be essential to project success.
4. Contribute to editorial processes and decisions - You will work with lead editors and/or the managing editor to help refine and enhance editorial processes and contribute to style guide updates as needed. As part of a collaborative environment, your perspective will be invaluable to ensuring consistency, efficiency, and quality across all products.
5. Maintain efficient workflows and meet deadlines - You will be responsible for tracking your own time and tasks to ensure completion and delivery of files in a timely manner. Using software and systems including Smartsheet, Outlook, Confluence, and SharePoint, you will be responsible for making sure each product you work on is completed on time and delivered into the right hands.
Requirements
Bachelor's degree in English, communications, journalism, or a relevant field required
Professionalism
Editorial abilities, including grammar, punctuation, and proofreading skills
Excellent communication, reading comprehension and retention, organization, and time management
Handle shifting departmental priorities and deadlines
Multitask and work easily on concurrent projects
Familiarity with Chicago Manual of Style preferred
Computer proficiency (familiarity with Mac OS preferred)
Proficiency in Microsoft Office Suite (including Word and Teams) preferred
Proficiency in Smartsheet preferred
A passion for educational publishing a plus
Familiarity with the end-to-end book publishing process a plus
NCCER is an equal opportunity employer. No one shall be denied employment or opportunity based on race or color, sex, age, national origin, religion, physical or mental disability, veteran's status, marital status, gender identity or sexual orientation. NCCER also provides reasonable accommodations to individuals with disabilities and bona fide religious beliefs, provided that such accommodation does not constitute an undue hardship on the Company.
Lead Creative & Video Content Producer (University of Miami)
Coral Gables, FL jobs
LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
UNIVERSITY OF MIAMI
The University of Miami has entered a long-term partnership with Legends to oversee athletics, ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.
THE ROLE
The Lead Creative & Video Content Producer guides the Miami Athletics' video team serving as the lead shooter and editor. This role is the hands-on production leader responsible for ideation, storytelling, shooting and editing across multiple platforms. This position will also mentor members of the video team and support the Director, Creative Services in managing day-to-day workflow and creative standards.
ESSENTIAL JOB FUNCTIONS
* Lead shooter and editor for short-form and long-form video content across social media, YouTube, MiamiHurricanes.com, NIL activations, and sponsored initiatives.
* Proactively ideate, develop and pitch original video content that elevates the Miami Hurricanes brand, engages fans, and fulfills NIL and sponsorship deliverables.
* Mentor and manage the video team providing creative feedback, technical support and production development.
* Coordinate with all necessary parties to plan and execute shoots, including lighting and audio needs.
* Shoot and deliver high-quality footage from games, practices, interviews, studio setups and specialty features (including intro videos and creative storytelling pieces).
* Shoot and deliver footage for external requests including press conferences, highlight reels, interviews, and promotional use.
* Attend home and select road games for all 18 Miami athletic teams.
* Provide video support for annual departmental events, including sponsor-driven activations.
* Other duties as assigned by the Director, Creative Services.
KNOWLEDGE, SKILLS, AND ABILITIES
* Expert-level proficiency in video production, cinematography and editing.
* Ability to mentor and elevate team members while acting as lead hands-on creative.
* Experience with producing sports content, NIL and/or sponsorship initiatives preferred.
* Proficiency in:
* Camera: Cinema, DSLR, and mirrorless (Sony, Canon, RED, Blackmagic)
* Editing Software: Adobe Creative Suite, After Effects/motion graphics (preferred), DaVinci Resolve or equivalent NLE
* Demonstrated experience manually color grading and executing high-level post-production workflows.
* Ability to work under time constraints and meet deadlines in a fast-paced environment.
* Proficiency with audio capture, lighting setups, and asset management.
* Ability to manage multiple projects at once.
* Motion graphics and animation experience preferred.
* Must be a self-starter with a strong work ethic and excellent time management skills
* Ability to work nights and weekends with some travel with teams required.
QUALIFICATIONS
* Bachelor's degree in video production, film, communications, or related field.
* Minimum of 3-5 years of professional video production experience.
* Experience guiding or mentoring staff preferred.
* Reel or portfolio required for consideration.
* Final candidates are subject to successful completion of a background check.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - University of Miami
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Paid Media Analyst - Search and Social
Miami, FL jobs
All About?
Are you obsessed with the idea of helping clients improve their online advertising performance? Love to grow your hands-on experience helping clients with everything from strategy to implementation and beyond? Ready to join a fun, supportive and collaborative team? Look no further! Perfect Search has all the tools and technology you will need to succeed.
The PPC Analyst will work with our existing PPC team to provide strategic PPC services for our clients. You will manage day-to-day PPC strategy creation and execution for an assignment of PPC campaigns. The ideal candidate should have strong verbal and written communication as everyone in our organization is client-facing. A positive attitude and the desire to go above and beyond for our clients and internal teammates is a must.
The PPC Analyst, Search & Social is responsible for the planning, strategy, and execution of paid search engine marketing and social media advertising campaigns. To achieve success in this role, applicants must have the ability to quickly learn and successfully utilize PPC platforms and tools to analyze, optimize, and communicate data. PPC Analysts will be expected to manage online campaigns for clients across a number of channels including Google, Microsoft Bing, Facebook, LinkedIn, and more.
Perfect Search Media is an equal opportunity employer that celebrates diversity and core values dedicated to providing an inclusive work environment for all.
What You'll Do:
Research, plan, and create ad accounts for clients in a variety of industries
Work expertly within Google Ads, Microsoft Bing Ads, Facebook Ads, LinkedIn Ads, and others
Analyze key metrics, discern key findings, and optimize to drive successful outcomes in accounts
Advanced data analysis in Microsoft Excel and Google Sheets
Create concise and impactful ad copy for a variety of clients with or without the help of copywriters
Serve as point of contact and project manager for clients with regular client facing communication
Effectively communicate strategy and results to clients. Communicate with clients via email, Slack, and video conferencing.
Create weekly/monthly reports and dashboards with analysis of campaign performance along with recommendations for improvements
Understand client objectives and business goals to identify current client campaign optimization and expansion opportunities
Keep up-to-date on emerging online marketing strategies, tools, and best practices
Manage and prioritize several accounts simultaneously
Foster and develop positive, long-term relationships with our clients and work to retain and grow clients year over year
Contribute to company (and occasionally client) blog(s) and internal marketing strategy
What You'll Need
1+ years of experience managing PPC campaigns for multiple clients on search, display, and social media platforms. In-platform experience with Google Ads, Microsoft Ads, Facebook/Instagram Ads, and LinkedIn ads preferred.
Experience presenting on reporting calls and leading direct communication with clients across Zoom, Google Hangouts, Gmail, and others.
Highly analytical and strong critical thinking skills
Ability to generate comprehensive and cohesive marketing strategies
Ability to think critically and collaborate effectively with others
Strong time management & organization skills
The ability to quickly adapt and utilize tools to analyze, optimize, and communicate data
Data analysis experience
Microsoft Excel and Google Sheets experience
Quick learning ability with a strong desire to become an expert in digital marketing
Strong written and verbal communication skills
A close eye for detail with the ability to see how pieces fit into the overall picture
Results-driven work ethic and proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
Ability to work both independently and in a team-oriented environment
Knowledge of Google products and other digital marketing analytics tools
Media & Analytics Intern
Orlando, FL jobs
Job Description
Media & Analytics Intern
This is an exciting opportunity to contribute to the work of a dynamic and growing agency while learning the ins and outs of the advertising industry from some of its top talent. This is a semester-long internship.
ResponsibilitiesWe're looking for students studying advertising, marketing, communications, public relations, or a related field who are eager to gain hands-on experience in digital marketing at a fully integrated agency. Interns will work closely with our Media Team across platforms including paid social, paid search, display, programmatic and SEO. You'll learn how to build, optimize, and report on paid social campaigns across platforms like Meta, TikTok, Pinterest, Reddit, etc. and how to analyze performance to inform recommendations. You'll also get exposure to media planning, conversion tracking and digital performance reporting.
Our ideal candidate is a strategic thinker, detail-oriented, and excited to learn how creative and data work together to drive results.
Qualifications
Available 16 hours per week, in-office
Currently enrolled full-time in an undergraduate, graduate, or portfolio school program
Familiarity with social media platforms and interest in paid media strategies
Strong research skills to stay up to date on platform trends and algorithm updates
Highly organized with the ability to manage multiple data sources and campaign details
Solid writing and editing skills for reporting and internal communications
Interest in both the creative and analytical sides of digital marketing
French Bilingual Digital Communication Specialist
Melbourne, FL jobs
Job DescriptionRequisition Title: French Bilingual Digital Communication Specialist (045U5) US-FL-MelbourneDescription
French Bilingual Digital Communication Specialist
At Percepta, we bring first-class service across each market we support. As a Digital Communication Specialist, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Digital Communication Specialist must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
The Digital Communication Specialist will deliver and foster a premier level of service for customers based on trust and respect. The Digital Communication Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.
The Digital Communication Specialist is an innovative initial contact point for customers. The Digital Communication Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The Digital Communication Specialist will help identify process improvement recommendations that drive customer satisfaction and advocacy
During a Typical Day, You'll
Maneuver effortlessly through various digital communication channels (chat, email, and) to provide the customer with prompt, courteous and accurate information including:
Accurately respond to customer inquiries through instant messaging software
Utilize available resources to respond to customer inquiries
Correspond with customers via mail, if working the Correspondence contact stream as needed.
Outbound phone calls to customers and dealerships on occasion.
Research and determine appropriate actions based on policies, procedures, dealer/region feedback and job aids.
Meet all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.
· Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise. Is consistently courteous with all customers and keeps all customer commitments.
· Remain knowledgeable and current with all policies, procedures, processes, and changes. Continuously improves customer handling skills, process knowledge, and company and product information.
· Actively participate in team meetings, shares knowledge and recommendations with supervisor and team members. Participates in coaching and training opportunities, retaining and applying learning.
· Complete additional tasks / projects as needed.
· Maintain professional working relationships.
What You Bring to the Role
High School Diploma required. Associates degree or 2 + years college coursework completed preferred.
1-2 years' customer service experience, preferably in a contact center operations environment.
Must be fluent in French and English - written and verbal
Must possess excellent decision making and problem-solving skills
Ability to maneuver through various systems to provide the customer accurate information
Displays professionalism and positive attitude to develop and nurture prospect relationships
Ability to effectively communicate with customers, managers and co-workers
Demonstrate self-motivation and results-orientation
Time management and organizational skills to efficiently organize, plan, schedule and execute telebusiness activities
Willingness to take on new assignments
Reliability; follow a logical, analytical approach to business conversations and chat dialogue
High level of trust and integrity
Exercise good judgment
Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision
Ability to build strong professional relationships and adapt approach to different management styles
Must be able to multi-task
Knowledge of call center environment
What You Can Expect
· Starting hourly rate of $15.00/hr. + $2.00/hr. for French Bilingual Differential
· Hours of Operation: Monday thru Friday: 8:00am to 11pm & Saturday: 8am - 8:00 pm EST
· Health/Dental/Vision/Life Insurance
· Flexible Spending Account (FSA) and Health Savings Account (HSA)
· 401(k) with company match
· Vacation/Sick Time and Paid Holidays
· Tuition Reimbursement
· Employee Assistance Program
· Employee Discount Program
· Training and Development Programs (Percepta College)
· Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them every day. As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect- a team that is accountable, dependable and gives you their full attention
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.
Editor
Charlotte Harbor, FL jobs
Outdoors Editor A longtime wildlife publication is in need of a new writer/editor. Waterline, a weekly magazine that covers Southwest Florida, needs a journalist who is close to nature and can connect it to readers. Waterline is a product of Adams MultiMedia and The Daily Sun based in Charlotte Harbor, Florida. Waterline covers waters along the Gulf Coast from Sarasota Bay to Fort Myers, concentrating along Charlotte County. It also includes rivers and land-based stories in DeSoto, Charlotte and Sarasota counties.
The editor may also be tasked with writing occasionally for the daily news product, covering environmental or other related events. Waterline concentrates on fishing, boating, hunting and other outdoors topics, but can also assist in news and sports coverage.
Applicants should have a background in environmental or wildlife journalism. A knowledge of Southwest Florida and its culture of fishing, hunting, boating and wildlife is preferred.
Waterline is a part of Adams MultiMedia, one of the fastest growing media companies in the United States with a variety of benefits.
To apply, send a resume and pertinent clips to Daily Sun Managing Editor Scott Lawson at ************************.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
B
enefits
The fringe benefits include medical (split between employer and employee), dental and vision options (employee paid). There are three company-sponsored benefits, including short-term disability, long-term disability and a term life insurance policy. The company pays for six major holidays (Thanksgiving, Christmas, New Year's, Memorial Day, Independence Day and Labor Day), plus volunteer days and floating holidays.
In addition, employees accrue 3.12 hours of paid leave per pay period in the first year of employment (80 hours) and increasing to 4.68 hours per pay period (120 hours) after their one-year anniversary of employment.
The company will pay 35 cents to the mile for work-related driving. The company has the option of making a discretionary match to the 401K retirement plan after year's end.
For additional company information, visit ****************
Auto-ApplySocial Media User Chat Support Representative - Onsite
Hialeah, FL jobs
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquires
Provide excellent customer service through active listening
Work with confidential customer informartion and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Digital Communications Intern
Tampa, FL jobs
As a Digital Communications Intern, you will play a crucial role on our Marketing and Communications Team, assisting with social media design and support, video creation and editing, and digital asset management. This internship offers an exciting opportunity to gain hands-on experience in creating impactful visual content while working alongside marketing and communications professionals. In this role, the employee is expected to develop and demonstrate proficiency in the essential functions associated with the position.
Responsibilities:
Social Media
Help design and produce social media graphics and visual assets to support content calendar and campaigns.
Write social media captions that speak to the company's target audience.
Collaborate with the marketing team to brainstorm creative concepts and storytelling ideas for social media.
Travel to company office locations and events to capture photo and video content that reflects the culture and brand.
Support company news and events with photography, videography, and/or graphic design needs to promote our culture to clients and potential new hires.
Organize and manage media files to ensure content is stored and accessible for future use.
Collaborate with the Communications Team to maintain brand consistency across visuals and messaging.
Support analytics reporting by gathering metrics on social channels to compare platform performance against marketing KPIs.
Video Production
Assist in planning, filming, and editing short-form video content optimized for social media platforms (Instagram, LinkedIn, YouTube, etc.)
Travel to company locations and conduct interviews with staff members to create engaging employee spotlights and behind-the-scenes conent.
Qualifications:
Bachelor's degree in communications, graphic design, marketing, media, or related.
1+ years of experience in a communications or social media role.
Demonstrated proficiency with Microsoft Office, Adobe Creative Suite or similar graphic design software, social media platforms.
Corporate communications Architecture, Engineering, and Construction (AEC) experience is preferred but not required.
Detail-oriented planner with strong project management and time management skills.
Creative thinker who is on the lookout for the newest digital trends.
A collaborator who can successfully execute projects across multiple teams.
Confident and flexible professional who thrives in a deadline-driven environment.
Ability to travel (10-25%) while remaining in a stationary position 50% of the time.
#LI-SD2
Why Atwell?
Atwell, LLC is a national consulting, engineering, and construction services firm with more than 55 offices throughout the country. We deliver a broad range of strategic and creative solutions in the energy - power, energy - hydrocarbons, and real estate and land development markets. Our comprehensive turnkey services include land and right-of-way support, engineering, land surveying, environmental compliance and permitting, GIS and mapping, planning, landscape architecture, and project and program management.
To us, finding the right cultural fit is just as important as finding the right technical fit. We hire self-motivated, client-focused team members who possess an entrepreneurial mindset and exhibit persistence and follow-through on commitments and deadlines. From implementing the most innovative technology to expanding our services, market reach, and organizational opportunities, we are always looking for ways to grow our company inside and out. We are proud to be ranked ENR #71 in the Top 500 Design Firms, and named "Best Places to Work" for 9 consecutive years according to Zweig Group.
Auto-ApplySocial Media/Graphic Designer Representative
Fort Lauderdale, FL jobs
The Social Media/Graphic Designer Representative will be responsible for developing and implementing our social media strategy, creating visually appealing content, and managing the overall online presence of our brand.
Duties ad Responsibilities
Social Media Management:
Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and drive traffic to our platforms.
Create and curate engaging content for various social media channels, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and Pinterest.
Schedule and publish posts, ensuring consistent and timely content delivery.
Monitor and respond to audience comments, messages, and inquiries in a timely and professional manner.
Stay updated on social media trends, algorithm changes, and industry best practices
Graphic Design:
Design visually appealing and cohesive graphics for social media posts, advertisements, and other promotional materials.
Develop and maintain a consistent brand identity across all visual assets.
Collaborate with the marketing team to create compelling and effective designs that align with overall marketing goals.
Stay informed about design trends and technologies, integrating innovative ideas into graphic content.
Analytics and Reporting:
Track and analyze key performance indicators (KPIs) for social media campaigns.
Provide regular reports on social media performance, highlighting successes and areas for improvement.
Use analytics to adjust and optimize social media strategies based on data-driven insights.
SKILLS & REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience and Education:
Bachelor's degree in Marketing, Communications, Graphic Design, or related field.
Three to five years experience of Social Media Management and Graphic Design.
Proficient in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
Required Knowledge, Skills and Abilities
Excellent verbal and written communication skills
Excellent organizational skills with strong attention to detail, follow through, and commitment to quality.
Dynamic and creative mindset
Strong understanding of social media platforms, algorithms, and best practices.
Ability to work in a fast-paced environment and meet tight deadlines.
Must be able to multitask and adapt to changing priorities.
Proactive and resourceful mindset, with the ability to anticipate needs and solve problems independently
Excellent time management and prioritizing skills.
Must be able to demonstrate high levels of professionalism.
Ability to work well in a team and collaborate effectively.
French Bilingual Digital Communication Specialist
Florida jobs
French Bilingual Digital Communication Specialist
At Percepta, we bring first-class service across each market we support. As a Digital Communication Specialist, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Digital Communication Specialist must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
The Digital Communication Specialist will deliver and foster a premier level of service for customers based on trust and respect. The Digital Communication Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.
The Digital Communication Specialist is an innovative initial contact point for customers. The Digital Communication Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The Digital Communication Specialist will help identify process improvement recommendations that drive customer satisfaction and advocacy
During a Typical Day, You'll
Maneuver effortlessly through various digital communication channels (chat, email, and) to provide the customer with prompt, courteous and accurate information including:
Accurately respond to customer inquiries through instant messaging software
Utilize available resources to respond to customer inquiries
Correspond with customers via mail, if working the Correspondence contact stream as needed.
Outbound phone calls to customers and dealerships on occasion.
Research and determine appropriate actions based on policies, procedures, dealer/region feedback and job aids.
Meet all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.
· Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise. Is consistently courteous with all customers and keeps all customer commitments.
· Remain knowledgeable and current with all policies, procedures, processes, and changes. Continuously improves customer handling skills, process knowledge, and company and product information.
· Actively participate in team meetings, shares knowledge and recommendations with supervisor and team members. Participates in coaching and training opportunities, retaining and applying learning.
· Complete additional tasks / projects as needed.
· Maintain professional working relationships.
What You Bring to the Role
High School Diploma required. Associates degree or 2 + years college coursework completed preferred.
1-2 years' customer service experience, preferably in a contact center operations environment.
Must be fluent in French and English - written and verbal
Must possess excellent decision making and problem-solving skills
Ability to maneuver through various systems to provide the customer accurate information
Displays professionalism and positive attitude to develop and nurture prospect relationships
Ability to effectively communicate with customers, managers and co-workers
Demonstrate self-motivation and results-orientation
Time management and organizational skills to efficiently organize, plan, schedule and execute telebusiness activities
Willingness to take on new assignments
Reliability; follow a logical, analytical approach to business conversations and chat dialogue
High level of trust and integrity
Exercise good judgment
Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision
Ability to build strong professional relationships and adapt approach to different management styles
Must be able to multi-task
Knowledge of call center environment
What You Can Expect
· Starting hourly rate of $15.00/hr. + $2.00/hr. for French Bilingual Differential
· Hours of Operation\: Monday thru Friday\: 8\:00am to 11pm & Saturday\: 8am - 8\:00 pm EST
· Health/Dental/Vision/Life Insurance
· Flexible Spending Account (FSA) and Health Savings Account (HSA)
· 401(k) with company match
· Vacation/Sick Time and Paid Holidays
· Tuition Reimbursement
· Employee Assistance Program
· Employee Discount Program
· Training and Development Programs (Percepta College)
· Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them
every
day
. As a Percepta team member, you can expect\:
Culture of Service - to be treated like you are the customer from day one
Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect - a team that is accountable, dependable and gives you their full attention
Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.
Auto-ApplySocial Media and Content Creation Intern
Orlando, FL jobs
Job DescriptionWho We Are Looking For
You're obsessed with trends, fluent in memes, and have an eye for what makes people
stop scrolling.
You're studying marketing, communications, or a related field-or you've just got the chops and want to prove it. You're not afraid to speak up, share ideas, and bring fresh energy to the feed.
Responsibilities
Create & Curate: Assist in planning, writing, and scheduling content across Instagram, LinkedIn, TikTok, and beyond.
Trend Watch: Spot emerging trends, sounds, and content styles-and pitch ideas to make them our own.
Community Vibes: Monitor comments, engage with followers, and help build authentic relationships online.
Analytics Assist: Track post performance and gather insights to help shape smarter strategies.
Brainstorm Squad: Join creative meetings, toss around big ideas, and contribute to campaigns that get noticed.
Qualifications
Strong writing skills and a sharp sense of voice
A good eye for aesthetics and visual storytelling
Experience with social platforms (especially Instagram, TikTok, LinkedIn)
Familiarity with Canva, CapCut, or other quick-edit tools is a bonus
Passion for marketing, pop culture, and creative content
Organization skills and a proactive mindset
About the Internship
16 hours a week on-site in Orlando (2 full work days a week between Monday-Thursday is preferred)
Works directly with our Social Media Manager
Social Media User Chat Support Representative - Onsite
Fort Lauderdale, FL jobs
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquires
Provide excellent customer service through active listening
Work with confidential customer informartion and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Social Media/Graphic Designer Representative
Weston, FL jobs
The Social Media/Graphic Designer Representative will be responsible for developing and implementing our social media strategy, creating visually appealing content, and managing the overall online presence of our brand.
Duties ad Responsibilities
Social Media Management:
Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and drive traffic to our platforms.
Create and curate engaging content for various social media channels, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and Pinterest.
Schedule and publish posts, ensuring consistent and timely content delivery.
Monitor and respond to audience comments, messages, and inquiries in a timely and professional manner.
Stay updated on social media trends, algorithm changes, and industry best practices
Graphic Design:
Design visually appealing and cohesive graphics for social media posts, advertisements, and other promotional materials.
Develop and maintain a consistent brand identity across all visual assets.
Collaborate with the marketing team to create compelling and effective designs that align with overall marketing goals.
Stay informed about design trends and technologies, integrating innovative ideas into graphic content.
Analytics and Reporting:
Track and analyze key performance indicators (KPIs) for social media campaigns.
Provide regular reports on social media performance, highlighting successes and areas for improvement.
Use analytics to adjust and optimize social media strategies based on data-driven insights.
SKILLS & REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience and Education:
Bachelor's degree in Marketing, Communications, Graphic Design, or related field.
Three to five years experience of Social Media Management and Graphic Design.
Proficient in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
Required Knowledge, Skills and Abilities
Excellent verbal and written communication skills
Excellent organizational skills with strong attention to detail, follow through, and commitment to quality.
Dynamic and creative mindset
Strong understanding of social media platforms, algorithms, and best practices.
Ability to work in a fast-paced environment and meet tight deadlines.
Must be able to multitask and adapt to changing priorities.
Proactive and resourceful mindset, with the ability to anticipate needs and solve problems independently
Excellent time management and prioritizing skills.
Must be able to demonstrate high levels of professionalism.
Ability to work well in a team and collaborate effectively.
Auto-Apply