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At RCN, salaries reflect both the competitive nature of the telecommunications industry and the specific qualifications required for various roles. The average salary stands at $42,430, but there is considerable variation depending on the position held. For example, higher-level roles such as the Director of Human Resources earn an average of $102,856 per year, while entry-level positions like cashier see earnings around $25,285.
Salaries also differ significantly by department. The finance department typically offers the highest average salary, approximately $76,068, followed closely by human resources at about $70,316. In contrast, customer service roles average only $31,099, illustrating the pay disparity within the organization.
When comparing RCN to competitors like EnTouch Controls, which averages $60,210, and Vonage at $58,815, RCN's compensation appears competitive but varies according to job function and location. This analysis provides valuable context for job seekers looking to understand potential earnings in the telecommunications sector.
The highest paying jobs at RCN are director of human resources, network engineer, design engineer, and consultant. Director of human resources jobs at RCN earn an average yearly salary of $102,856, RCN network engineer jobs average $89,594, and RCN design engineer jobs average $86,572.
The lowest paying RCN roles include cashier and service agent. RCN cashier average salary is $25,285 per year. So while the average RCN salary is $42,430 there is a big variation in pay depending on the role.
| Rank | Job title | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Director Of Human Resources | $102,856 | $49.45 |
| 2 | Network Engineer | $89,594 | $43.07 |
| 3 | Design Engineer | $86,572 | $41.62 |
| 4 | Consultant | $80,105 | $38.51 |
| 5 | Business Analyst | $79,992 | $38.46 |
| 6 | Supervisor | $78,322 | $37.65 |
| 7 | Sales Manager | $74,089 | $35.62 |
| 8 | Team Leader | $68,094 | $32.74 |
| 9 | Project Manager | $65,941 | $31.70 |
| 10 | Executive Assistant | $63,819 | $30.68 |
| 11 | Finance Analyst | $62,291 | $29.95 |
| 12 | Quality Assurance Coordinator | $53,502 | $25.72 |
| 13 | Staff Accountant | $51,011 | $24.52 |
| 14 | Account Executive | $49,013 | $23.56 |
| 15 | Payroll Administrator | $43,212 | $20.78 |
| 16 | Cable Technician | $40,393 | $19.42 |
| 17 | Direct Sales Representative | $40,341 | $19.39 |
| 18 | Accounts Payable Clerk | $36,084 | $17.35 |
| 19 | LAN Administrator | $35,172 | $16.91 |
| 20 | Dispatcher | $34,520 | $16.60 |
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RCN pays the highest salaries in Massachusetts due to higher costs of living and competition in the state.
| Rank | State | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $55,842 | $26.85 |
| 2 | New York | $54,842 | $26.37 |
| 3 | New Jersey | $53,850 | $25.89 |
| 4 | District of Columbia | $52,913 | $25.44 |
| 5 | Pennsylvania | $47,716 | $22.94 |
| 6 | Illinois | $45,580 | $21.91 |
| Rank | Location | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Canton, MA | $55,772 | $26.81 |
| 2 | New York, NY | $54,866 | $26.38 |
| 3 | Princeton, NJ | $53,517 | $25.73 |
| 4 | Washington, DC | $52,821 | $25.39 |
| 5 | San Jose, CA | $52,792 | $25.38 |
| 6 | Bothell, WA | $50,007 | $24.04 |
| 7 | Lanham, MD | $48,240 | $23.19 |
| 8 | Ephrata, PA | $47,706 | $22.94 |
| 9 | Herndon, VA | $47,236 | $22.71 |
| 10 | Coburg, OR | $46,976 | $22.58 |
| 11 | Chicago, IL | $45,543 | $21.90 |
| 12 | Austin, TX | $44,047 | $21.18 |
| 13 | Evansville, IN | $42,634 | $20.50 |
| 14 | Atlanta, GA | $42,531 | $20.45 |
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Salaries at RCN vary depending on the department you work in. RCN salaries in the finance department are the highest with an average salary of $76,068. Employees in the human resources department at RCN receive relatively high salaries as well, with an average salary of $70,316 per year. Departments that don't pay as well at RCN include the customer service and the retail organizational functions, with employees earning average salaries of $31,099 and $33,946, respectively.
| Rank | Department | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $76,068 | $36.57 |
| 2 | Human Resources | $70,316 | $33.81 |
| 3 | Marketing | $68,068 | $32.73 |
| 4 | Engineering | $62,017 | $29.82 |
| 5 | Plant/Manufacturing | $59,094 | $28.41 |
| 6 | IT | $55,876 | $26.86 |
| 7 | Construction | $55,522 | $26.69 |
| 8 | Sales | $48,566 | $23.35 |
| 9 | Accounting | $48,491 | $23.31 |
| 10 | Administrative | $41,540 | $19.97 |
| 11 | Facilities | $37,671 | $18.11 |
| 12 | Retail | $33,947 | $16.32 |
| 13 | Customer Service | $31,099 | $14.95 |
| Rank | Position | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Support Analyst | $57,719 | $27.75 |
| 2 | Field Service Technician | $53,650 | $25.79 |
| 3 | Telesales Representative | $39,950 | $19.21 |
| 4 | Field Technician | $38,064 | $18.30 |
| 5 | Technical Support Agent | $31,388 | $15.09 |
| 6 | Help Desk Analyst | $30,968 | $14.89 |
| 7 | Resolution Specialist | $30,872 | $14.84 |
| 8 | Customer Service Representative | $30,773 | $14.79 |
| 9 | Customer Care Advocate | $29,556 | $14.21 |
| Rank | Position | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Sales Manager | $74,089 | $35.62 |
| 2 | Account Executive | $49,013 | $23.56 |
| 3 | Territory Manager | $47,194 | $22.69 |
| 4 | Direct Sales Representative | $40,341 | $19.39 |
| 5 | Account Representative | $32,356 | $15.56 |
| 6 | Commercial Agent | $30,447 | $14.64 |
| Rank | Position | Average RCN salary | Hourly rate |
|---|---|---|---|
| 1 | Information Technology Specialist | $93,431 | $44.92 |
| 2 | Information Technology Project Manager | $92,748 | $44.59 |
| 3 | Network Engineer | $89,594 | $43.07 |
| 4 | Webmaster | $86,595 | $41.63 |
| 5 | Senior Project Manager | $80,932 | $38.91 |
| 6 | Network Operation Technician | $65,844 | $31.66 |
| 7 | Repair Supervisor | $52,841 | $25.40 |
| 8 | NOC Technician | $43,586 | $20.95 |
| 9 | Help Desk Associate | $36,268 | $17.44 |
| 10 | LAN Administrator | $35,172 | $16.91 |
| 11 | Computer Operator | $33,693 | $16.20 |
| 12 | Technical Support Representative | $30,949 | $14.88 |
| 13 | Technical Support Specialist | $27,529 | $13.24 |
Average salaries at RCN competitors, like EnTouch Controls, Vonage, and Sentco Net, vary. EnTouch Controls employees earn the highest salaries, with an average yearly salary of $60,210. The average salary at Vonage is $58,815 per year, and the average salary at Sentco Net is $54,297 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | EnTouch Controls | 3.2 | $60,210 |
| 2 | Vonage | 4.8 | $58,815 |
| 3 | Sentco Net | 4.1 | $54,297 |
| 4 | IDT | 4.4 | $53,472 |
| 5 | Fairpoint Communications | 4.6 | $52,002 |
| 6 | ITC DeltaCom Inc | 4.2 | $51,353 |
| 7 | Bell Atlantic Mobile Systems Inc | 4.4 | $50,681 |
| 8 | Hargray Communications | 4.5 | $50,644 |
| 9 | EATEL | 4.0 | $50,492 |
| 10 | Star Communications | 4.3 | $50,490 |
| 11 | Union Wireless | 3.4 | $50,428 |
| 12 | Cavalier Telephone | 4.2 | $48,692 |
| 13 | Telephone network | 4.1 | $47,105 |
| 14 | Grande Communications ClearSource, Inc. | 4.5 | $46,308 |
| 15 | Arvig | 4.0 | $43,072 |
| 16 | Mediacom Communications | 4.5 | $41,921 |
| 17 | Claro Puerto Rico | 3.5 | $41,454 |
| 18 | Knology | 4.4 | $39,064 |
| 19 | Cox Communications | 4.8 | $37,703 |
| 20 | Cablevision | 4.5 | $32,746 |
Worked from home and the staff was very flexible.
Horrible manager, never followed up on anything etc.
Zippia gives an in-depth look into the details of RCN, including salaries, political affiliations, employee data, and more, in order to inform job seekers about RCN. The employee data is based on information from people who have self-reported their past or current employments at RCN. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by RCN. The data presented on this page does not represent the view of RCN and its employees or that of Zippia.