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RDO Equipment Co. jobs in Pasco, WA - 55656 jobs

  • Customer Service Advisor

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    $80000 - $100000 / year Compensation & Benefits: * Average $80,000 to $100,000+ your first year, with top earners well into six figures * Guaranteed base salary plus commissions * Comprehensive benefits package and a company vehicle * Training and development, as well as opportunities to grow within the organization This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customer's needs and expectations. Specific Duties Include: * Sell machine maintenance and repair services, repair parts, extended warranties, whole good attachments, and any other management approved products. * Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable. * Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. * Represent the company for the sale of Product Support to customers in a defined sales area. * Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company. * Be aware of competitive activity and competitive products, as well as business and industry trends. * Maintain, as directed by the manager, current and complete sales management information for all customers in the assigned territory. * Test/operate machinery at customer work site. * Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. * Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. * Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. * Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. * Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. * Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: * 1-3 years' experience in an industry-related role with involvement in activities such as sales, service, training, or other related work. * Strong computer skills * Strong communication skills * Excellent customer service skills * Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. EOE/M/F/Disabled/Veteran
    $31k-36k yearly est. 49d ago
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  • Ag Technology Support

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently. $80,169+ Compensation & Benefits: • 8% bonus potential • Comprehensive benefits package • Training and development, as well as opportunities to grow within the organization Specific Duties Include: Provide customers and locations with technical information and support when requested on equipment. Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines. Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions. Collaborate with a team of specialists to share knowledge and resolve complex problems. Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution. Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork. Answer inbound customer calls and initiate the resolution process for equipment and technology issues. Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing. Compile, review, and disseminate technical data. Develop a quality control system that includes metrics for tracking pertinent performance expectations. Propose training initiatives based on information collected through phone support. Work with the parts and service departments to help obtain technical information from OEMs. Assist in monitoring of PIPs for the region and work with service management to ensure timely completion. Maintain a database of technical solutions and share with service departments in the organization. Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: Industry experience preferred. Spanish speaking skills a plus. Experience and knowledge of call center operations. Proven ability to build relationships with customers, store personnel, and management Ability to evaluate and assess operations and respond to changing needs Strong leadership skills Strong communication skills (verbal and written) Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
    $80.2k yearly 34d ago
  • Quality & Food Safety Leader

    Valley Queen Cheese Factory 3.3company rating

    Clinton, MN job

    This position is responsible for ensuring the production of safe, high-quality food products in compliance with regulatory, customer, and company standards. This role leads the facility's food safety and quality programs, oversees compliance with HACCP, FSMA, and GFSI requirements, and provides leadership to QA and sanitation teams to maintain continuous improvement in quality systems and plant hygiene. Essential Functions Quality Assurance & Compliance Manage and maintain the plant's Quality Management System (QMS) to meet internal, customer, and third-party audit requirements. Oversee daily QA operations including product testing, process verification, and documentation review. Lead and coordinate internal, customer, and regulatory audits (FDA, USDA, State, GFSI). Investigate non-conformances, implement root cause analysis, and ensure timely corrective and preventive actions (CAPAs). Ensure compliance with labeling, allergen control, and traceability requirements. Maintain accurate and complete quality and production records in compliance with regulatory standards. Food Safety & HACCP Serve as the plant's PCQI (Preventive Controls Qualified Individual). Oversee implementation, verification, and validation of food safety programs including HACCP, FSMA Preventive Controls, environmental monitoring, and supplier verification. Lead the Food Safety Team and ensure effective communication of food safety objectives across departments. Monitor trends in microbiological results, environmental swabs, and product testing to proactively identify risks. Leadership & Training Develop and deliver employee training on GMPs, food safety, allergen control, sanitation, and quality awareness. Promote a culture of food safety and continuous improvement throughout the facility. Collaborate cross-functionally with Production, Maintenance, and Sanitation teams to ensure alignment with quality objectives. Continuous Improvement Analyze process data to identify opportunities for quality improvement and waste reduction. Support implementation of initiatives related to product quality and safety. Recommend and validate changes to formulations, processes, or equipment to improve quality performance. Competencies Page Break Problem Solving/Analysis Works independently Dependable Strong Communication Skills Teamwork Innovative Computer Skills Time Management/Initiative Attentive to detail Trainable Page Break Supervisory Responsibility This position will have direct supervisory responsibility for a portion of the Quality Assurance team. Work Environment This job operates in a plant environment and office. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. Exposed to extreme temperature variations. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands for this position are approximately 60% active and 40% sedentary work. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will need to sit, stand, walk and climb stairs. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Position Type/Expected Hours of Work This is a full-time position. Typical schedule is Monday through Friday with occasional evening and weekend work possible based on specific project needs. Travel Less than ten percent travel expected for this position. Required Education, Experience & Certifications Bachelor's degree in related field and/or a minimum of 10 years' experience in food manufacturing quality assurance and/or sanitation leadership. Knowledge of food safety regulations including HACCP, GMP, FSMA and SQF. Strong leadership and team management experience. Ability to conduct audits, troubleshoot quality issues and implement improvements. Preferred Education, Experience & Certifications Master's degree in food science. Bilingual in English/Spanish. Preventive Controls Qualified Individual certification. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job. Responsibilities, duties and tasks may change at any time with or without notice. Monday - Friday; night or weekends as needed for projects 8:00 am - 5:00 pm
    $70k-91k yearly est. 7d ago
  • Merchandiser

    Frito-Lay North America 4.3company rating

    Hailey, ID job

    $5,000 Sign-on Bonus (based on performance and eligibility) Merchandisers are critical to our success at FritoLay! Merchandisers are responsible for merchandising FritoLay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos & many more in stores including supermarkets and large grocery stores. Although you will start out as a Merchandiser for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing: * Drive your personal vehicle (with gas mileage reimbursement) to a variety of store locations * Retrieve FritoLay products and merchandise the product throughout the store * Work in a team environment with professional Route Sales Representatives * Follow a consistent schedule with specific start times and customers (You will have the opportunity to attain different work schedules with time!) * Leverage a company issued iPhone to view schedules, communicate with team members, and log activity We operate 24 hours a day, so you may not have a typical schedule, and our jobs are physical! If you have never worked in this environment, it is fun, fast-paced, and physical - you should expect that you will be on your feet for the entirety of your shift. Here are the minimum qualifications of this job: * Be 18 years of age or older * Have a valid driver's license with proof of insurance * Be able to frequently lift up to 40 lbs. with or without a reasonable accommodation As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer: * 401(k) contribution * Health, dental and vision insurance * Financial support to help obtain a degree * Company discounts and perks Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available [1] EEO is the Law & View the [2] PepsiCo EEO Policy. [3] [4] References Visible links 1. ********************************************************************************** 2. ******************************************************************************************* 3. ********************************************************************************************************* 4. *********************************************************************************************************
    $28k-37k yearly est. 1d ago
  • Technical Account Manager

    Omni Analytics, Inc. 4.5company rating

    San Francisco, CA job

    About Omni Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness. Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures. The Role As a Technical Account Manager, you'll serve as a dedicated, strategic technical advisor for Omni's largest and most complex enterprise customers, partnering closely with Professional Services, Product, and Support teams. Your mission is to help top accounts achieve faster time-to-value, reduce inbound escalations, ensure long term success, and contribute reusable technical assets that scale with Omni's growth. You do this by partnering with Sales and Professional Services to design a scalable implementation plan, knowing and documenting the core use cases and nuances of your customers tech stack, and consistently working to ensure that all future technical recommendations are scalable as Omni platforms continue to evolve. TAMs blend technical expertise with customer-facing skills. You'll help enterprises embed Omni into their workflows, optimize performance, and expand their use of our BI platforms. Your work will directly influence adoption, retention, and expansion at scale. Responsibilities Act as the primary technical advisor for our top enterprise customers. Partner with Professional Services, Product, and Support teams to ensure customers achieve faster time-to-value and sustainable adoption. Guide customers on best practices for architecture, integrations, embedding, and data modeling. Proactively identify technical risks and create mitigation plans to reduce inbound escalations. Lead technical enablement workshops, health checks, and design reviews for customers, and internally to increase the subject matter expertise on the team. Help customers optimize query performance, dashboard usability, and user adoption. Serve as the technical voice of the customer internally, influencing product roadmaps and support processes. Build and maintain reusable implementation assets (templates, playbooks, technical documentation) that scale across Omni's customer base. Partner with Sales and Customer Success Managers to surface cross-sell and upsell opportunities through technical insight. Provide technical validation in expansion and renewal cycles. Influence Net Dollar Retention (NDR) by demonstrating the scalable value of Omni. What We're Looking For 5+ years in a technical customer-facing role (Customer Success Engineer, Technical Account Manager, Solutions Architect, or Data Consultant). Deep knowledge of data & analytics technologies: SQL, semantic layers, data warehouses (Snowflake, BigQuery, Redshift), BI platforms, APIs, embedding strategies. Strong architectural thinking: able to map complex data ecosystems to Omni's platform. Excellent communicator-comfortable engaging both C-level execs and data engineers. Consultative and proactive, with the ability to span multiple enterprise accounts. Strong problem-solving and attention to detail. Bonus Points Experience driving adoption and expansion in a SaaS analytics/BI environment. Familiarity with customer success frameworks and metrics (GRR, NDR, adoption KPIs). Track record of influencing enterprise technology strategy. Comfortable working with global teams and customers across time zones. Compensation & Benefits On Target Earnings (OTE): $145k-$208k, 70/30 salary-to-variable split. Comprehensive health, dental, and vision coverage. Equity in a fast-growing company. Flexible, collaborative work environment. #J-18808-Ljbffr
    $145k-208k yearly 1d ago
  • Driver/Furniture Mover (54262)

    American Furniture Rentals, Inc. 4.0company rating

    Huntington Beach, CA job

    American Furniture Rental (AFR) is looking a for a Full-time experienced Truck Driver & Furniture Mover for our location in Huntington Beach, California. PLEASE APPLY ONLY IF YOU HAVE EXPERIENCE DRIVING A 26-FEET BOX TRUCK. DOT card need it or able to obtain the card prior hiring. Must meet FMCSA qualifications requirements -English Language Proficiency Under 49 CFR 391.11 Have a well complete written - formatted resume Clean background and driving records. Able to pass DOT Physical test, which includes but is not limited to pre-employment Drug Testing (12 panels). This is a Full time job with excellent benefits (medical, dental, vision, life Insurance), plus pay vacation, PTO, 401K and more. GENERAL DESCRIPTION: The Driver/Installer will be responsible for completing the assigned routes for deliveries and pick- up of merchandise to be distributed among our clients. Will also be responsible for the proper installation according to the floor plan provided. Assist with shipping and receiving responsibilities providing support to the warehouse department. This job description is applicable to residential, commercial, special events and trade shows. RESPONSIBILITIES: * Operate company vehicles in a professional and courteous manner while observing all the safety rules according to DOT traffic laws and regulations. * Performs daily maintenance checks (DOT pre-trip and post-trip inspections) to the company vehicles assigned and report any malfunctions to management for the proper action and maintenance. * Responsible for the Delivery, Installation and Pickup of merchandise from our warehouses, vendors and to our customers in a timely manner with attention to detail. * Fill delivery orders by obtaining the required merchandise and completing appropriate paperwork. * Protect all products and items by utilizing materials such as furniture pads, coverups, and other protection materials supplied by AFR. * Responsible for reading, comprehending, and completing all paperwork associated with the delivery to be completed and ensure the delivery of appropriate merchandise in accordance with customer invoices, delivery/pickup paperwork. * Responsible to maintain the tool kit provided by AFR in good condition and notify if needs any replacement. * Confirm with client that all items delivered are in good condition and make sure that client signed the delivery document. * Driver/Installers are required to inspect the facility they are delivering or picking up items and notating any damage found to the premises by taking a picture and notify their manager, prior to installation or pickup of furniture. * Upon picking up furniture, confirm that all items are in good condition and notify the manager of any damage or missing items. If there is a damaged item, the Driver/Installer must take a picture of the item and send it to the Manager prior to loading it onto the truck. * Ensure customer messages and communications are relayed to appropriate management. * Assist in always maintaining a neat and clean workplace. * Assist with stocking the shipping and receiving department to include lifting and carrying cartons and placing them on appropriate shelves. * Receive a floorplan and instruct and execute the delivery with other helpers. * The Driver/Installer must wear the uniform provided by AFR at all times during work hours. * Perform other related duties as assigned and required by management.
    $37k-50k yearly est. 3d ago
  • Building Maintenance Manager

    Flying Food Group 4.3company rating

    Inglewood, CA job

    Seeking a highly qualified Building Maintenance Manager to oversee, coordinate and manage the operation and maintenance of all Refrigeration, Boilers, HVAC, Electrical, Plumbing, and Fire/Life systems in a 27/7 commercial food service kitchen, in addition to managing a fleet of hi-lift trucks for aircraft catering, ramp vans, and other company vehicles. Essential Functions: Provide leadership, supervision, and schedule of the Maintenance Team, tasks specific to skills, training in all kitchen facility operations, and encourage ideas, methods, and processes for improvement. The daily operation is to repair and preventative maintenance (PM) of all MEP&R systems, fleet management, maintenance, and energy consumption and analysis. Must maintain daily system performance logs with monthly summaries for Upper Management reviews to predict future expenses and post against annual budgets. Must maintain and perform equipment PM tasks and record updates. Maintain a complete inventory of all major building systems, manage warranty issues, and keep a listing of available outside resources to complement in-house maintenance efforts. Conduct periodic inspections of the complete facility condition and infrastructure to ensure building upkeep and operational readiness-document and report deficiencies with recommended remediation. Create plans, develop, and implement new procedures to improve operations while minimizing costs. Must know requisition tools, equipment, and supplies required for operations. Ensure a safe work environment by watching and reporting on all safety issues, fire alarm status, and emergency systems. Coordinate with all department heads to schedule PMs and downtimes, resulting in minimal disruption to operations. Define the scope of work, bid reviews, and manage small capital projects. Other Responsibilities and duties will include, but not be limited to: Able to perform cycle time, helpful life analysis on major systems components, repair-vs-replacement recommendations, and appropriate record keeping. Able to direct other technicians and match available talents with tasks. Belief and attitude in the importance of cultivating and maintaining a high degree of maintenance, appearance, and customer service at all times. Effectively give and receive feedback; willing to ask questions and seek direction as needed. Must be able to function within a team environment. Must be able to perform tasks under general supervision. Competencies Excellent written and verbal communication. Possess critical evaluation and analytical skills. Leadership. Ethical practice. Critical to have advanced math skills. Ability to read building blueprints. Supervisory Responsibility This position will supervise a staff of maintenance technicians. Work Environment This job operates in a professional office environment, a food production environment, and outdoors. This role routinely uses standard office equipment and tools. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently sit and stand for long periods and reach with hands and arms. The employee will work indoors and outdoors, with extreme temperatures possible in both environments. Position Type/Expected Hours of Work Full-time on-premise position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position regularly requires extended hours and occasional weekend work. Travel less than 10% Required Education and Experience Minimum of a B.A./B.S. degree in Engineering or an equivalent combination of education/certification and experience. Current Refrigeration, HVAC, Electrical, Plumbing, and Boiler Certifications Must have a minimum of 10 years in related management and supervisory experience. Must be skilled in reading building design blueprints. Proficiency in Microsoft Office Suite. Experience in managing service contracts. Preferred Education and Experience Experience with AutoCAD. Other Duties This job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
    $62k-88k yearly est. 1d ago
  • Chief Innovation Officer

    GMi 4.6company rating

    Southlake, TX job

    GMi is a 100% employee-owned, client relationship-driven commercial construction company specializing in drywall, framing, and acoustical solutions. Established in 1978, GMi operates throughout Texas with offices in the Dallas/Fort Worth Metroplex, Austin, Houston, and San Antonio. Our market sectors include multi-family, hospitality, medical, religious, entertainment, mission-critical, retail, and industrial. What sets GMi apart is our dedication to providing detailed, accurate estimates and to working with experienced operations staff who aim to exceed client expectations. About the Role GMi is seeking a strategic, hands-on Chief Innovation Officer (CIO) to lead our enterprise-wide technology strategy. This role is responsible for building a modern, scalable IT ecosystem that accelerates growth, enhances operational efficiency, and strengthens our competitive edge. The CIO will oversee all IT functions-including core business systems, cybersecurity, data, collaboration tools, and field mobility-while shaping the future-state technology organization. This is a key leadership position for an executive who can combine vision, execution, and technology expertise to drive measurable business outcomes. What We're Looking For 10+ years of IT leadership experience. Prior experience as a CIO or senior IT leader in a 100-500 user environment. Construction industry experience preferred. Hands-on expertise with: ERP/financial systems PSA or project management platforms Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Networking, cloud/on-prem infrastructure, and cybersecurity Proven ability to build and elevate an IT organization. Strong financial and business acumen. Exceptional communication skills with a talent for explaining technical concepts in business terms. What You'll Do Technology Strategy & Leadership Build and execute a 3-5-year IT roadmap aligned with company growth and operational priorities. Advise executive leadership on technology strategy, investments, and emerging solutions. Develop an IT organization that scales effectively through internal talent and strategic partners. Core Systems & Modernization Oversee ERP, financial systems, PSA tools, project management platforms, and operational applications. Evaluate and modernize core systems to eliminate redundancies and improve efficiency. Drive workflow integration between office and field operations to reduce manual processes. Lead change management, resource planning, and structured project execution. Field Technology & Operations Improve field technology through modern mobile solutions, connectivity enhancements, and device optimization. Support safety, quality, and productivity through improved data capture and reporting. Cybersecurity & Risk Management Own the company's cybersecurity strategy, incident response plan, and risk posture. Manage identity protection, endpoint security, backup/DR, and compliance requirements. Lead business continuity and disaster recovery planning. Oversee physical security technology across all locations. Data, Reporting & Analytics Build a data strategy that drives visibility into performance, profitability, and decision-making. Create standardized dashboards and KPIs in partnership with finance and operations. Establish data governance practices to ensure accuracy and consistency. Vendor & Budget Oversight Manage IT and telecom budgets, contracts, and renewals. Lead vendor selection, negotiation, and performance management. Determine the right mix of in-house and outsourced resources. Team Leadership & Culture Build and mentor a team supporting helpdesk, infrastructure, applications, and business systems. Establish scalable IT processes for support, change management, asset management, and onboarding/offboarding. Promote a proactive, service-oriented IT culture. Chief Innovation Officer (CIO) Location: Southlake, Texas (On-Site) Employment Type: Full-Time Reports To: Chief Financial Officer (CFO) Salary Range: $300,000-$350,000 We look forward to hearing from you, but please understand that I will be contacting those who are applicable for the role. We are an equal opportunity employer that welcomes applications from all individuals.
    $300k-350k yearly 1d ago
  • Principal Fire Protection and Wildfire Compliance Engineer

    Tappi 4.0company rating

    San Francisco, CA job

    The Principal Fire Protection and Wildfire Compliance Engineer is a highly specialized senior-level technical expert responsible for managing fire and life safety across the utility's infrastructure, with a specific focus on complex technical occupancies, hazardous environments, and comprehensive regulatory compliance. This role combines advanced fire protection engineering with a hands-on tactical understanding of emergency operations and a deep knowledge of specialized fire codes. The engineer will provide authoritative oversight of fire protection plan review and field inspections, integrating technical requirements into the utility's broader wildfire and property loss control strategies. Key Responsibilities Regulatory Plan Review and Enforcement Lead the fire protection plan review process for all utility facilities and construction projects, including those with special technical occupancies (e.g., generation plants, advanced control centers) and hazardous environments (e.g., fuel storage, chemical treatment facilities). Serve as the primary liaison with fire marshals, regulatory bodies, and other authorities having jurisdiction (AHJ) during plan reviews, inspections, and enforcement actions. Develop and maintain a robust system for tracking regulatory compliance, corrective actions, and documentation across all fire protection activities. Hazardous Environment and Special Occupancy Loss Control Conduct advanced risk assessments and loss control evaluations for special technical occupancies and areas with hazardous materials, identifying potential fire ignition sources, propagation risks, and mitigation measures. Specify and review the design of specialized fire suppression systems, detection systems, and fire-resistant construction for these high-risk areas, ensuring compliance with relevant NFPA standards (e.g., NFPA 30, NFPA 850) and OSHA requirements. Evaluate potential environmental impacts and associated regulatory reporting requirements related to fire and hazardous materials incidents. Utility and Wildfire Fire Operations Provide expert guidance and operational readiness evaluation, drawing on fire operations experience to inform the utility's wildfire response plans and procedures. Collaborate with internal and external fire agencies on pre-incident planning, tactical response strategies, and incident command system integration. Conduct post-incident analysis for fires impacting special occupancies or hazardous environments, using findings to drive improvements in engineering, procedures, and training. Program Evaluation and Risk Modeling Assess the effectiveness of the utility's Fire Prevention Plan (FPP) and Wildfire Mitigation Plan (WMP), particularly as they apply to hazardous environments and special occupancies. Manage and evaluate the use of wildfire risk modeling software and operational tools, incorporating specialized data related to hazardous materials and facility vulnerability. Cross-Functional and Executive Reporting Act as a technical subject matter expert for executive leadership and legal counsel, providing clear and concise report on fire protection compliance, loss control, and risk exposure. Lead cross-functional teams involving engineering, operations, safety, and environmental departments to ensure seamless integration of fire and life safety requirements. Qualifications Experience 10+ years of progressive experience in fire protection engineering, including extensive experience with regulatory plan review, field inspections, and loss control. Proven experience conducting fire and hazardous materials risk assessments in industrial or utility settings, particularly involving special technical occupancies and high-hazard environments. Demonstrated experience in fire operations, with a deep understanding of incident command, emergency response, and firefighting tactics. Expert-level knowledge of NFPA codes and standards applicable to utilities and hazardous environments (e.g., NFPA 30, 70, 850, 101). Education and Certification Bachelor's degree in Fire Protection Engineering, Electrical Engineering, or a related field. Master's degree preferred. Professional Engineer (PE) license is required. Certified Fire Protection Specialist (CFPS) is highly desirable. Skills Expert knowledge of fire science, hazardous materials behavior, electrical systems, and relevant regulatory codes (e.g., NFPA, OSHA, EPA). Advanced proficiency in plan review processes, inspection protocols, and fire investigation techniques. Exceptional written and verbal communication skills, with the ability to convey complex technical and regulatory information to diverse audiences, from field crews to executive leaders. Ability to balance technical requirements, regulatory mandates, and operational realities in a high-risk environment. Working Conditions Regular travel for inspections approximately 25% of the time. The role involves a mix of office-based work and significant fieldwork in diverse and potentially hazardous environments. The position demands flexibility and may require irregular hours during fire events, emergencies, and regulatory deadlines. #J-18808-Ljbffr
    $92k-125k yearly est. 4d ago
  • Mac Tools Outside Sales Distributor - Full Training

    Mac Tools 4.0company rating

    Phoenix, AZ job

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $74k-117k yearly est. 1d ago
  • Parts Specialist

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we've got the perfect spot on our team. Learn more about this opportunity and apply online today! What's in it For You: $24 - $30+/hour Competitive wages and profit-sharing program to match your skills and experience. A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page. An opportunity to participate in a career path program that gives you autonomy to manage your own career. A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values. ************************************************** For a complete list of duties and responsibilities, view the full job description here. Why RDO? When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co. in Pasco belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Sunnyside support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry? What You Will Do: Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need. Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done. Inventory management: Keep our stock in check with your keen eye for detail and love of order. Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner. Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality. What You Will Need: Formal parts training and/or industry experience:  Background in parts or relevant training is beneficial. Ability to learn mechanical and technical terms: Essential for effective performance. Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools. Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication. Exceptional customer service skills: Ensures customer satisfaction and repeat business. Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Why You'll Love it Here: State of the art systems: Parts VLM system for storage. Community engagement: Many opportunities to volunteer and participate in community events. Tight-knit team: Going to events outside of work multiple times per year, like baseball and hockey games, brings this team closer.
    $24-30 hourly 46d ago
  • Parts Manager

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    $70000 - $90000 / year Commission & Benefits: 24% bonus potential Comprehensive benefits package Training and development, as well as opportunities to grow within the organization This individual will provide leadership in motivating, managing, and evaluating the parts team members. They will manage the parts operations of the store to ensure internal and external customer satisfaction. Specific Duties Include: • Demonstrate leadership in all aspects of the Parts Department and the store. • Coach and mentor Parts Department employees on a regular basis with regards to efficiency, productivity, and profitability. • Ensure customer satisfaction. Work with the parts team to know the customer's current and future expectations and work with all store departments to resolve customer concerns. • Utilize company manuals and guidelines to administer parts department policy and process. • Manage the proper process regarding the ordering, distribution, and receipting of parts. • Oversee the accurate recording of parts transactions, including lost sales. • Partner with Central Parts Ordering to maintain stocking levels that meet or exceed customer expectations. • Oversee monthly cycle counting process and make appropriate adjustments while practicing “zero tolerance” inventory control. • Maintain the retail sales floor and displays to show the store in a professional manner. • Review monthly receivables with the General/Store Manager. Establish collection plans and monitor aggressively. • Create and monitor annual parts department goals and budget, in alignment with the organization's financial and operational objectives. • Manage parts department by the regional benchmarks established. Identify variances from the benchmarks and take corrective action. • Understand and communicate the quarterly Profit Sharing program to employees. • Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members. • Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. • Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers. • Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised. • Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources. • Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives. • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. • Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: • Previous supervisory/management experience • Industry and/or retail parts experience • Excellent customer service skills • Excellent oral and written communication skills • Strong computer skills • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
    $70k-90k yearly 60d+ ago
  • Field Service Diesel Technician

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Othello, WA

    Be the expert customers rely on, where they need you most. We're hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you'll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don't miss your chance - join the team today! What's in it For You: $36 - $60 / hour Competitive wages and profit-sharing program to match your skills and experience. Tool reimbursement program. A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page. An opportunity to participate in a career path program that gives you autonomy to manage your own career. A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values. Why RDO? When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co. in Othello belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Othello support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry? What You Will Do: Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site. Use troubleshooting skills: Identify and resolve issues efficiently and independently. Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process. Prioritize safety at all times: Follow safety guidelines and procedures. Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills. Keep your field truck tidy and organized: Maintain a clean and efficient work environment. For a complete list of duties and responsibilities, view the full job description here. What You Will Need: Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics. Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team. Able to work independently and collaboratively: Work well independently and as part of a team. Keen attention to detail: Pay close attention to the specifics. Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Why You'll Love it Here: Employee appreciation: Every quarter we do employee appreciation outings and events. Growth opportunities: With multiple locations in the area and a growing footprint, you'll have plenty of opportunities to move within the company. Large location: There is a lot of space to work in the Othello location, especially in the service shop.
    $36-60 hourly 60d+ ago
  • Quality & Food Safety Leader

    Valley Queen Cheese Factory 3.3company rating

    Ortonville, MN job

    This position is responsible for ensuring the production of safe, high-quality food products in compliance with regulatory, customer, and company standards. This role leads the facility's food safety and quality programs, oversees compliance with HACCP, FSMA, and GFSI requirements, and provides leadership to QA and sanitation teams to maintain continuous improvement in quality systems and plant hygiene. Essential Functions Quality Assurance & Compliance Manage and maintain the plant's Quality Management System (QMS) to meet internal, customer, and third-party audit requirements. Oversee daily QA operations including product testing, process verification, and documentation review. Lead and coordinate internal, customer, and regulatory audits (FDA, USDA, State, GFSI). Investigate non-conformances, implement root cause analysis, and ensure timely corrective and preventive actions (CAPAs). Ensure compliance with labeling, allergen control, and traceability requirements. Maintain accurate and complete quality and production records in compliance with regulatory standards. Food Safety & HACCP Serve as the plant's PCQI (Preventive Controls Qualified Individual). Oversee implementation, verification, and validation of food safety programs including HACCP, FSMA Preventive Controls, environmental monitoring, and supplier verification. Lead the Food Safety Team and ensure effective communication of food safety objectives across departments. Monitor trends in microbiological results, environmental swabs, and product testing to proactively identify risks. Leadership & Training Develop and deliver employee training on GMPs, food safety, allergen control, sanitation, and quality awareness. Promote a culture of food safety and continuous improvement throughout the facility. Collaborate cross-functionally with Production, Maintenance, and Sanitation teams to ensure alignment with quality objectives. Continuous Improvement Analyze process data to identify opportunities for quality improvement and waste reduction. Support implementation of initiatives related to product quality and safety. Recommend and validate changes to formulations, processes, or equipment to improve quality performance. Competencies Page Break Problem Solving/Analysis Works independently Dependable Strong Communication Skills Teamwork Innovative Computer Skills Time Management/Initiative Attentive to detail Trainable Page Break Supervisory Responsibility This position will have direct supervisory responsibility for a portion of the Quality Assurance team. Work Environment This job operates in a plant environment and office. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. Exposed to extreme temperature variations. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands for this position are approximately 60% active and 40% sedentary work. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will need to sit, stand, walk and climb stairs. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Position Type/Expected Hours of Work This is a full-time position. Typical schedule is Monday through Friday with occasional evening and weekend work possible based on specific project needs. Travel Less than ten percent travel expected for this position. Required Education, Experience & Certifications Bachelor's degree in related field and/or a minimum of 10 years' experience in food manufacturing quality assurance and/or sanitation leadership. Knowledge of food safety regulations including HACCP, GMP, FSMA and SQF. Strong leadership and team management experience. Ability to conduct audits, troubleshoot quality issues and implement improvements. Preferred Education, Experience & Certifications Master's degree in food science. Bilingual in English/Spanish. Preventive Controls Qualified Individual certification. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job. Responsibilities, duties and tasks may change at any time with or without notice. Monday - Friday; night or weekends as needed for projects 8:00 am - 5:00 pm
    $70k-91k yearly est. 7d ago
  • Driver for 26ft Box Truck & Furniture mover- Experience a must. (54271)

    American Furniture Rentals 4.0company rating

    Lakewood, WA job

    American Furniture Rental (AFR) is looking a for a Full-time experienced Truck Driver & Furniture Mover for our location in Lakewood, WA PLEASE APPLY ONLY IF YOU HAVE EXPERIENCE DRIVING A 26-FEET BOX TRUCK. DOT CARD NEED IT OR ABLE TO OBTAIN PRIOR HIRING. Must meet FMCSA qualifications requirements -English Language Proficiency Under 49 CFR 391.11 Have a well complete written - formatted resume Clean background and driving records. Able to pass DOT Physical test, which includes but is not limited to pre-employment Drug Testing (12 panels). This is a Full time job with excellent benefits (medical, dental, vision, life Insurance), plus pay vacation, PTO, 401K and more. BASIC FUNCTION: To train/re-train all delivery crew members on AFR Best Practices, complete assigned deliveries, pick- up of merchandise, assist with shipping and receiving responsibilities. RESPONSIBILITIES: 1. Operate company vehicle in a courteous and professional manner 2. Comply with traffic and DOT laws & regulations 3. Protect product utilizing materials such as Furniture pads and other materials supplied by AFR 4. Deliver, Install, & Pick up merchandise from warehouse/ vendors/ customers in a timely manner withattention to detail. 5. Read, comprehend, and complete all paperwork associated with the job 6. Complete Pre/Post Trip inspections to ensure delivery vehicles are in good working condition. 7. Ensure customer messages/ communications are relayed to appropriate management. 8. Assist with other tasks within the warehouse to include lifting and carrying cartons or Furniture asdirected 9. Perform other related duties as assigned. 10. Maintain a tool kit that is provided by AFR. 11. Be available to work flexible shifts without an end time. 12. Receive a floorplan and instruct and execute the delivery with other helpers. 13. - Record and report start and end time at each stop for productivity purposes 14. - Wipe down & touch up furniture as needed at each delivery 15. - Keep truck organized by properly storing equipment and folding furniture pads 16. - Direct helper as needed to ensure team is providing unparalleled customer service SKILLS: 1. Ability to read, write and comprehend English 2. Customer relations and customer service skills 3. Ability to lift to 75 pounds, climb stairs, bend and be physically active for extended periods 4. Ability to use basic tools such as screw drivers, cordless drills etc.... 5. Math aptitude, organization and reading skills Disqualifications of position: 1. 3 violations/accidents within a 3-year period 2. Disciplinary Action, write ups 3. Attendance issues4 TRAINING Responsibilities: 1.Learn / Train on all Best Practices related to Delivery/Collection of products 2.Hold training sessions with existing and new delivery employees 3.Retrain any delivery employee that requires it 4.Evaluate each delivery Employee by riding along with them quarterly & address any training gap that needs to be addressed Driving/Delivery Qualifications: 1. Consistently execute all job responsibilities in accordance with Best Practices and Company Policies 2. No accidents or violations within the last 3 years 3. No attendance issues4. No Write ups or Disciplinary actions 5. Wears uniform daily6.
    $34k-42k yearly est. 7d ago
  • Mac Tools Outside Sales Distributor - Full Training

    Mac Tools 4.0company rating

    Catalina, AZ job

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $73k-115k yearly est. 1d ago
  • Service Technician

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Othello, WA

    Build a career you're proud of at a company that will invest in your development and reward your ambition. Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. When you do, you'll get development opportunities and training as you make your mark on our growing company. Learn more and apply today. What's in it For You: * $30 - $60 / hour * Competitive wages and profit-sharing program to match your skills and experience. * Tool reimbursement program. * A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page. * An opportunity to participate in a career path program that gives you autonomy to manage your own career. * A company that lives by its core values. Why RDO? When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co. in Othello belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Wasco support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry? What You Will Do: * Fix machinery skillfully: Diagnose and repair equipment accurately and promptly. * Use troubleshooting skills: Identify and resolve issues efficiently. * Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process. * Prioritize safety at all times: Follow safety guidelines and procedures. * Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills. * Keep the shop tidy and organized: Maintain a clean and efficient work environment. * For a complete list of duties and responsibilities, view the full job description here. What You Will Need: * Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics. * Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team. * Able to work independently and collaboratively: Work well independently and as part of a team. * Keen attention to detail: Pay close attention to the specifics. * Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Why You'll Love it Here: * Employee appreciation: Every quarter we do employee appreciation outings and events. * Growth opportunities: With multiple locations in the area and a growing footprint, you'll have plenty of opportunities to move within the company. * Large location: There is a lot of space to work in the Othello location, especially in the service shop.
    $35k-45k yearly est. 4d ago
  • Ag Technology Support

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently. $80,169+ Compensation & Benefits: * 8% bonus potential * Comprehensive benefits package * Training and development, as well as opportunities to grow within the organization Specific Duties Include: * Provide customers and locations with technical information and support when requested on equipment. * Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines. * Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions. * Collaborate with a team of specialists to share knowledge and resolve complex problems. * Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution. * Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork. * Answer inbound customer calls and initiate the resolution process for equipment and technology issues. * Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing. * Compile, review, and disseminate technical data. * Develop a quality control system that includes metrics for tracking pertinent performance expectations. * Propose training initiatives based on information collected through phone support. * Work with the parts and service departments to help obtain technical information from OEMs. * Assist in monitoring of PIPs for the region and work with service management to ensure timely completion. * Maintain a database of technical solutions and share with service departments in the organization. * Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization. * Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. * Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co. * Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. * Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. * Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. * Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: * Industry experience preferred. * Spanish speaking skills a plus. * Experience and knowledge of call center operations. * Proven ability to build relationships with customers, store personnel, and management * Ability to evaluate and assess operations and respond to changing needs * Strong leadership skills * Strong communication skills (verbal and written) * Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
    $80.2k yearly 31d ago
  • Parts Manager

    RDO Equipment Co 4.5company rating

    RDO Equipment Co job in Pasco, WA

    $70000 - $90000 / year Commission & Benefits: * 24% bonus potential * Comprehensive benefits package * Training and development, as well as opportunities to grow within the organization This individual will provide leadership in motivating, managing, and evaluating the parts team members. They will manage the parts operations of the store to ensure internal and external customer satisfaction. Specific Duties Include: * Demonstrate leadership in all aspects of the Parts Department and the store. * Coach and mentor Parts Department employees on a regular basis with regards to efficiency, productivity, and profitability. * Ensure customer satisfaction. Work with the parts team to know the customer's current and future expectations and work with all store departments to resolve customer concerns. * Utilize company manuals and guidelines to administer parts department policy and process. * Manage the proper process regarding the ordering, distribution, and receipting of parts. * Oversee the accurate recording of parts transactions, including lost sales. * Partner with Central Parts Ordering to maintain stocking levels that meet or exceed customer expectations. * Oversee monthly cycle counting process and make appropriate adjustments while practicing "zero tolerance" inventory control. * Maintain the retail sales floor and displays to show the store in a professional manner. * Review monthly receivables with the General/Store Manager. Establish collection plans and monitor aggressively. * Create and monitor annual parts department goals and budget, in alignment with the organization's financial and operational objectives. * Manage parts department by the regional benchmarks established. Identify variances from the benchmarks and take corrective action. * Understand and communicate the quarterly Profit Sharing program to employees. * Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members. * Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. * Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers. * Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised. * Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources. * Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives. * Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. * Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. * Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. * Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: * Previous supervisory/management experience * Industry and/or retail parts experience * Excellent customer service skills * Excellent oral and written communication skills * Strong computer skills * Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
    $70k-90k yearly 60d+ ago
  • Driver for 26ft Box Truck & Furniture mover- Experience a must. (54241)

    American Furniture Rentals, Inc. 4.0company rating

    Phoenix, AZ job

    American Furniture Rental (AFR) is looking a for a Full-time experienced Truck Driver & Furniture Mover for our location in Phoenix, AZ ( 16ths Street and University) PLEASE APPLY ONLY IF YOU HAVE EXPERIENCE DRIVING A 26-FEET BOX TRUCK. DOT card need it or able to obtain the card prior hiring. Must meet FMCSA qualifications requirements -English Language Proficiency Under 49 CFR 391.11 Have a well complete written - formatted resume Clean background and driving records. Able to pass DOT Physical test, which includes but is not limited to pre-employment Drug Testing (12 panels). This is a Full time job with excellent benefits (medical, dental, vision, life Insurance), plus pay vacation, PTO, 401K and more. GENERAL DESCRIPTION: The Driver/Installer will be responsible for completing the assigned routes for deliveries and pick-up of merchandise to be distributed among our clients. Will also be responsible for the proper installation according to the floor plan provided. Assist with shipping and receiving responsibilities providing support to the warehouse department. This job description is applicable to residential, commercial, special events and trade show Driver/Installer. RESPONSIBILITIES: Operate company vehicles in a professional and courteous manner while observing all the safety rules according to DOT traffic laws and regulations. Performs daily maintenance checks (DOT pre-trip and post-trip inspections) to the company vehicles assigned and report any malfunctions to management for the proper action and maintenance. Responsible for the Delivery, Installation and Pickup of merchandise from our warehouses, vendors and to our customers in a timely manner with attention to detail. Fill delivery orders by obtaining the required merchandise and completing appropriate paperwork. Protect all products and items by utilizing materials such as furniture pads, coverups, and other protection materials supplied by AFR. Responsible for reading, comprehending, and completing all paperwork associated with the delivery to be completed and ensure the delivery of appropriate merchandise in accordance with customer invoices, delivery/pickup paperwork. Responsible to maintain the tool kit provided by AFR in good condition and notify if needs any replacement. Confirm with client that all items delivered are in good condition and make sure that client signed the delivery document. Driver/Installers are required to inspect the facility they are delivering or picking up items and notating any damage found to the premises by taking a picture and notify their manager, prior to installation or pickup of furniture. Upon picking up furniture, confirm that all items are in good condition and notify the manager of any damage or missing items. If there is a damaged item, the Driver/Installer must take a picture of the item and send it to the Manager prior to loading it onto the truck. Ensure customer messages and communications are relayed to appropriate management. Assist in always maintaining a neat and clean workplace. Assist with stocking the shipping and receiving department to include lifting and carrying cartons and placing them on appropriate shelves. Receive a floorplan and instruct and execute the delivery with other helpers. The Driver/Installer must wear the uniform provided by AFR at all times during work hours. Perform other related duties as assigned and required by management.
    $28k-39k yearly est. 7d ago

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