Sr Engineering Support Specialist
Kansas City, MO jobs
Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 100,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence.
In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues.
Summary
This position performs a full range of complex engineering support assignments requiring significant knowledge of manufacturing, business and project management processes.
Duties and Responsibilities
The ability to work independently at a high level on complex engineering support tasks in alignment with business strategies/tactics.
Identifies and pursues improvement opportunities, develops revised processes, and performs updates and/or maintenance to existing MES factory instructions.
Create new production routings. Adhere to factory instruction standards. Facilitate reviews with other parties such as Production Control, Quality Engineering, Inspection, Product Engineering and Operations before final release to minimize subsequent changes.
Troubleshoot and resolve issues related to work instructions.
Interpret design definitions and suggests improvements for function, manufacturability, and cost. Facilitate reviews with process and quality engineering and production operations.
Assess utilization of capital equipment in assigned area(s), provides recommendations for improved utilization, and conducts annual inventory and reporting as required.
Creates documentation for engineering concurrence supporting cost management, generation of Cost Price Estimates (CPEs), risk assessments, and management/tracking against cost and schedule requirements.
Helps create, maintain, and assess quality documentation required for product acceptance.
Perform mentoring responsibilities for engineering support specialist II.
You Must Have
Bachelor's degree and five (5) or more years of relevant experience is required OR in lieu of degree at least seven (7) years previous experience in general business operations, manufacturing or engineering related administrative activities such as configuration management, financial reporting product testing procedures & data entry.
Proven ability in decision making, organization & problem solving.
Ability to travel up to 10% of the time.
Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business.
Regular and reliable attendance is an essential function of this job.
United States Citizenship
Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)
We Value
Bachelor's degree or two additional years of direct work experience in lieu of a Bachelor's degree.
PC literacy required, proficient in MS office products.
Intermediate Excel Skills.
Effective verbal and written communication skills.
Demonstrated subject matter expertise in MES, Matrix, Enterprise Content Management, Computer Aided Design, and others.
Ability to interface effectively with support organizations and internal customers such as Manufacturing, next assembly, etc., and exercise judgment to determine appropriate action.
Understanding of KCNSC processes and knowledge of KCNSC product strongly preferred. Some positions may require additional training and qualification.
This /job posting is not all inclusive and other duties may be assigned
This job description/job posting is not all inclusive and other duties may be assigned.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team.
Additional Information:
Job ID: 3805
Category: Engineering
Level of Experience:
Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147
Remote Eligibility: On-Site
Travel Required: 0-10%
Approved Work States: MO
Hourly/Salary: Salary
Hiring Manager: Ragiemra Amato
Division: E00
Department: E12
#FMT2021
Sr Engineering Support Specialist
Kansas City, MO jobs
Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence.
In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues.
Summary
This position performs a full range of complex engineering support assignments requiring significant knowledge of manufacturing, business and project management processes.
Duties and Responsibilities
The ability to work independently at a high level on complex engineering support tasks in alignment with business strategies/tactics.
Identifies and pursues improvement opportunities, develops revised processes, and performs updates and/or maintenance to existing MES factory instructions.
Create new production routings. Adhere to factory instruction standards. Facilitate reviews with other parties such as Production Control, Quality Engineering, Inspection, Product Engineering and Operations before final release to minimize subsequent changes.
Troubleshoot and resolve issues related to work instructions.
Interpret design definitions and suggests improvements for function, manufacturability, and cost. Facilitate reviews with process and quality engineering and production operations.
Assess utilization of capital equipment in assigned area(s), provides recommendations for improved utilization, and conducts annual inventory and reporting as required.
Creates documentation for engineering concurrence supporting cost management, generation of Cost Price Estimates (CPEs), risk assessments, and management/tracking against cost and schedule requirements.
Helps create, maintain, and assess quality documentation required for product acceptance.
Perform mentoring responsibilities for engineering support specialist II.
You Must Have
Bachelor's degree and five (5) or more years of relevant experience is required OR in lieu of degree at least seven (7) years previous experience in general business operations, manufacturing or engineering related administrative activities such as configuration management, financial reporting product testing procedures & data entry.
Proven ability in decision making, organization & problem solving.
Ability to travel up to 10% of the time.
Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business.
Regular and reliable attendance is an essential function of this job.
United States Citizenship
Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)
We Value
Strong PC literacy, proficient in MS office products.
Effective verbal and written communication skills.
Demonstrated subject matter expertise in MES, Matrix, Enterprise Content Management, Computer Aided Design, and others.
Ability to interface effectively with support organizations and internal customers such as Manufacturing, next assembly, etc., and exercise judgment to determine appropriate action. Understanding of KCNSC processes and knowledge of KCNSC product strongly preferred.
This /job posting is not all inclusive and other duties may be assigned
This job description/job posting is not all inclusive and other duties may be assigned.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team.
Additional Information:
Job ID: 3675
Category: Engineering
Level of Experience:
Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147
Remote Eligibility: On-Site
Travel Required: 0-10%
Approved Work States: MO
Hourly/Salary: Salary
Hiring Manager: Justin Scott Stuewe
Division: E00
Department: E48
#FMT2021
IT Support Specialist
Columbia, MO jobs
Job DescriptionSalary:
Williams-Keepers LLC, one of the largest privately owned public accounting and business consulting firms in Missouri, seeks a highly motivated and skilled IT Support Specialist to join its Columbia office team. The ideal candidate will have a background in providing end-user support, managing inventory, and installing hardware and software. This on-site role requires excellent problem-solving skills, attention to detail, policies, and procedures, as well as a commitment to working collaboratively in a team environment. This is an entry-level, hourly position.
Essential Responsibilities
End User Support: Provide technical assistance to end-users, resolving hardware and software issues efficiently and effectively.
Inventory Management: Maintain and manage IT inventory, including hardware and software assets, ensuring accurate tracking and reporting.
Hardware and Software Installation: Install, configure, and troubleshoot computer hardware, software, and peripherals.
Office Space Setup: Set up and maintain IT infrastructure in office spaces, ensuring all equipment is operational and meets user needs.
Conference Room Assistance: Support and maintain conference room technology, including audiovisual equipment, to ensure smooth operation during meetings.
End User Training Documentation: Develop and update user guides and training materials to assist end-users in understanding and utilizing IT resources effectively.
Microsoft Access and Power BI: Utilize Microsoft Access and Power BI for data management, analysis, and reporting.
Compliance: Adhere to and enforce company policies, procedures, and checklists to ensure consistent and reliable IT support.
Team Collaboration: Work collaboratively with other IT team members to share knowledge and resolve issues efficiently.
Qualifications and Skills
A minimum of an associate's degree in information technology from an accredited college or university is required.
1 - 2 years of demonstrated experience in a similar role.
Strong knowledge of computer hardware, software, and peripherals.
Understanding of basic networking and security principles.
Excellent troubleshooting and problem-solving skills.
Ability to follow detailed checklists, policies, and procedures.
Strong communication skills, both verbal and written.
Ability to work effectively in a team environment.
Strong organizational and time management skills.
Ability to handle multiple tasks and prioritize effectively.
Proficiency in with the Microsoft Office Suite of products, including Access and Power BI
Certifications in IT support (e.g., CompTIA A+, CompTIA Network+) are a plus.
Performance Expectations
Adhere to all firm policies and procedures, as outlined in the Associate Handbook.
Be pleasant, courteous, and helpful with staff and clients.
Be efficient and organized when carrying out tasks.
Maintain a neat and organized work environment for maximum efficiency and productivity.
Maintain strict confidentiality of all client and business transactions.
Effectively manage numerous tasks and projects.
Demonstrate excellent written and verbal communication skills.
Demonstrate a professional attitude and support a teamwork-oriented environment.
Develop positive working relationships with clients and co-workers.
Must have exceptional attendance.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 25 50 pounds at times.
Extended hours are required at certain times throughout the year, depending on client service needs.
Specific responsibilities and requirements of the IT Support Specialist may vary depending on the firm's specific needs.
WK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Operations Technician II
Missouri jobs
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The IT Operations Technician II ensures the organization's smooth operation of IT services. The IT Operations Technician II will support their team needs by monitoring IT services, triaging and resolving incidents, managing work queues, and enabling incident-related communications. They will support the team with SLAs and continually work to improve its technical capabilities and response times and handle complex issues.
What We're Looking For
* Provides daily operations support and maintenance for IT Services.
* Manages War Rooms as necessary to resolve high priority incidents.
* Ensures quality of tickets and timely resolution of incidents in the Operations queue.
* Manages and appropriately processes incoming communications.
* Independently resolves and identify when escalation is required.
* Continually strives to improve skills and maintain current Stifel IT knowledge.
* Provide training to others.
* Reviews and develops knowledge articles to support the teams work.
* Collaborates with other teams on issues and project work.
* Identifies areas for improvement and provides constructive solutions.
* Applies intermediate knowledge of core IT components and protocols such as Servers, routers, switches, AD, DNS, TCP, firewalls, browsers, and web services in solving incidents.
* Other duties as assigned.
What You'll Bring
* Ability to learn and apply new skills with minimal supervision.
* Demonstrate a good understanding of Networking, Servers, Cloud or other IT discipline.
* Shows strong logic and problem solving skills.
* Demonstrates the ability to deliver positive outcomes in stressful situations.
* Ability to collaborate and lead a group in solving a problem.
* Understanding of industry-standard IT best practices and technologies.
* Strong customer service mindset.
* Ability to target communication to audience; technical, business, or client.
* Excellent communication skills.
Education & Experience
* Minimum Required: Associate Degree or equivalent work experience.
* Minimum Required: 2+ years of experience within the financial services industry and/or IT operations.
* Preferred: 3+ years of IT Operations experience in 24x7 IOC, NOC, or SOC or other IT Administration role, and customer facing IT service desk experience.
* Preferred: Advanced experience in at least on area of ITIL, DevOps, Agile, Cloud, or other Infrastructure discipline.
Licenses & Credentials
* Prefer ITIL and IT related certifications
Systems & Technology
* Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
* Preferred: Experience with Monitoring, Observability, and Log Analysis Platforms.
* Preferred: Experience in at least one scripting language.
#LI-DL1
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyIT Operations Technician II - Night Shift
Bridgeton, MO jobs
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The IT Operations Technician II ensures the organization's smooth operation of IT services. The IT Operations Technician II will support their team needs by monitoring IT services, triaging and resolving incidents, managing work queues, and enabling incident-related communications. They will support the team with SLAs and continually work to improve its technical capabilities and response times and handle complex issues.
What We're Looking For
* Provides daily operations support and maintenance for IT Services.
* Manages War Rooms as necessary to resolve high priority incidents.
* Ensures quality of tickets and timely resolution of incidents in the Operations queue.
* Manages and appropriately processes incoming communications.
* Independently resolves and identify when escalation is required.
* Continually strives to improve skills and maintain current Stifel IT knowledge.
* Provide training to others.
* Reviews and develops knowledge articles to support the teams work.
* Collaborates with other teams on issues and project work.
* Identifies areas for improvement and provides constructive solutions.
* Applies intermediate knowledge of core IT components and protocols such as Servers, routers, switches, AD, DNS, TCP, firewalls, browsers, and web services in solving incidents.
* Other duties as assigned.
What You'll Bring
* Ability to learn and apply new skills with minimal supervision.
* Demonstrate a good understanding of Networking, Servers, Cloud or other IT discipline.
* Shows strong logic and problem solving skills.
* Demonstrates the ability to deliver positive outcomes in stressful situations.
* Ability to collaborate and lead a group in solving a problem.
* Understanding of industry-standard IT best practices and technologies.
* Strong customer service mindset.
* Ability to target communication to audience; technical, business, or client.
* Excellent communication skills.
Education & Experience
* Minimum Required: Associate Degree or equivalent work experience.
* Minimum Required: 2+ years of experience within the financial services industry and/or IT operations.
* Preferred: 3+ years of IT Operations experience in 24x7 IOC, NOC, or SOC or other IT Administration role, and customer facing IT service desk experience.
* Preferred: Advanced experience in at least on area of ITIL, DevOps, Agile, Cloud, or other Infrastructure discipline.
Licenses & Credentials
* Prefer ITIL and IT related certifications
Systems & Technology
* Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
* Preferred: Experience with Monitoring, Observability, and Log Analysis Platforms.
* Preferred: Experience in at least one scripting language.
#LI-DL1
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyHigh Performance Computing (HPC) Engineer
Kansas City, MO jobs
CompanyFederal Reserve Bank of Kansas CityWhen you join the Federal Reserve-the nation's central bank-you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.
Important Information
Open to US Citizens, Green Card holders or Permanent Residents with at least 3 years of residency, with the intent to become a US citizen.
No sponsorship is available. Candidates must have valid work authorization, without an end date, to be considered.
This position requires working on-site, in Kansas City, Denver, Oklahoma City or Omaha, with 5 days per month work from home flexibility. Relocation assistance is available.
About the Role
The Center for the Advancement of Data and Research in Economics (CADRE) supports data and computationally intensive research and analytics for staff in the Economic Research division of the Federal Reserve Bank of Kansas City and across the Federal Reserve System. Our services include multiple high performance computing environments, research data warehousing, and advanced analytical tools. We are an embedded technology team within the division of Economic Research, Regional, and Community Affairs.
We are seeking an experienced High Performance Computing Engineer who can plan, implement, and maintain advanced cyberinfrastructure solutions. The ideal candidate will have deep expertise in HPC architectures, parallel computing frameworks, and scientific computing applications. You will work independently while collaborating with researchers to solve complex computational challenges that support critical economic research initiatives.
Key Activities
Operations
Design, deploy, configure, and administer medium scale HPC clusters and associated storage systems.
Monitor system health, performance metrics, and resource utilization to ensure optimal operation.
Implement robust security protocols and perform regular maintenance including upgrades and patching.
Troubleshoot complex hardware and software issues in a multi-user research environment.
Manage job scheduling and workload optimization using tools like SLURM.
Administer parallel file systems (such as ceph and IBM Spectrum Scale/GPFS) and storage solutions.
Development
Design and implement innovative HPC solutions to address evolving research requirements.
Create and maintain automation scripts and tools to streamline system administration.
Optimize scientific applications and computational workflows for performance.
Implement container technologies (Docker, Singularity) for reproducible research.
Support GPU computing and accelerator technologies for specialized workloads.
Define and track performance metrics to ensure efficient current and future use of resources.
Partnership/Collaboration
Partner closely with researchers to understand computational needs and translate them into technical solutions.
Collaborate with network, security, and data center teams to ensure integrated operations.
Build and maintain relationships with external vendors and technology partners.
Participate in the HPC community to stay current with emerging technologies and best practices.
Serve as a technical advisor on infrastructure planning and technology roadmaps.
Documentation/Training
Develop comprehensive documentation for systems, policies, and procedures.
Create user guides and training materials for researchers utilizing HPC resources.
Provide mentorship to junior staff and knowledge sharing across teams.
Conduct workshops and training sessions on effective use of HPC resources.
Qualifications
Required
Bachelor's degree in computer science, engineering, mathematics, or related field, or equivalent combination of education and experience.
Minimum of 6 years of relevant experience in HPC administration and systems engineering.
Extensive experience with Linux operating systems (Red Hat/CentOS) in an HPC environment.
Strong command line skills and proficiency in scripting languages (Python, Bash).
Experience with job scheduling systems (SLURM, PBS, LSF) and resource management.
Knowledge of parallel file systems and storage technologies (e.g. ceph, GPFS, Lustre, BeeGFS).
Familiarity with parallel programming models (MPI, OpenMP) and scientific computing frameworks.
Experience with configuration management and automation tools (Salt, Ansible, Puppet).
Demonstrated problem-solving abilities and analytical thinking.
Preferred
Advanced degree in a computational field.
Experience with cloud computing platforms and hybrid HPC environments.
Experience with GitLab CI/CD pipelines for research software development.
Understanding of GPU computing and accelerator technologies (CUDA, OpenACC).
Experience supporting machine learning and AI workloads on HPC systems.
Additional Information
How We Work (HWW)
On-site: 5 days per month remote work flexibility
Location: Kansas City, Denver, Oklahoma City, or Omaha
Remote Eligible: No
Relocation Assistance: Yes
Salary
$110,300 - $155,700 / Senior Level
$125,200 - $176,700 / Advanced Level
$139,500 - $196,800 / Expert-Lead Level
Final offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.
Screening: US Citizens and Green Card holders or Permanent Residents with at least 3 years of residency, with the intent to become a US citizen. This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and could take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.
Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
About Us
Total Rewards & Benefits
Who We Are
What We Do
Follow us on
LinkedIn
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X (formerly Twitter)
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#KCFedIT
Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) YesJob CategoryInformation Technology Family GroupWork ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels.
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Auto-ApplyIT Data Intern (Engineering, Analytics and AI/ML)
Kansas City, MO jobs
About Us American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.
Role Summary
This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025.
This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm).
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks)
Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company.
As an intern on the data team, you'll have the opportunity to:
* Collaborate on meaningful projects that impact business decisions.
* Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML).
* Learn how data is managed, transformed, and used to create value across different business areas.
Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools.
What You Bring to the Team (Required)
* You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027.
* Effective analytical, communication and problem-solving skills, attention to detail and accuracy.
* Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science.
* Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
What We Offer
* Competitive pay and 401k eligibility for employee contributions.
* Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring.
* Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others).
* A robust social and philanthropic calendar of events hosted just for Interns!
Additional Requirements
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
#LI-Onsite
2019 American Century Proprietary Holdings, Inc. All rights reserved.
Auto-ApplyIT Data Intern (Engineering, Analytics and AI/ML)
Kansas City, MO jobs
About Us
American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.
Role Summary
This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025.
This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm).
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks)
Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company.
As an intern on the data team, you'll have the opportunity to:
Collaborate on meaningful projects that impact business decisions.
Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML).
Learn how data is managed, transformed, and used to create value across different business areas.
Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools.
What You Bring to the Team (Required)
You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027.
Effective analytical, communication and problem-solving skills, attention to detail and accuracy.
Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science.
Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
What We Offer
Competitive pay and 401k eligibility for employee contributions.
Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring.
Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others).
A robust social and philanthropic calendar of events hosted just for Interns!
Additional Requirements
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
#LI-Onsite
©2019 American Century Proprietary Holdings, Inc. All rights reserved.
Auto-ApplyTechnical Specialist
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $26.70 - $31.50 (Amount based on relevant experience, skills, and competencies.)
At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.
About This Job
The main purpose of this job is to provide technical support to end users of personal computers.
Essential Functions
Troubleshoot hardware and software issues on personal computers
Configure and install new desktops and laptops
Install software on personal computers
Relocate personal computers and peripherals
Troubleshoot printer and printing problems
Retire personal computer equipment
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Intermediate technical troubleshooting skills
Intermediate knowledge of personal computer operating systems and hardware
Intermediate knowledge of IT service management software
Ability to collaborate with others to in order to solve problems spanning multiple technologies
Ability to install and remove equipment weighing 50 pounds and spend extended periods of time standing
Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
High School Diploma or equivalent combination of education and experience required
2+ years of experience supporting personal computers in an enterprise environment required
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.
**Must be eligible to work in the US without sponsorship
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Technical Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $26.70 to $31.50 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
Auto-ApplyIT Technician
Kansas City, MO jobs
Job Details Kansas City Barry Branch - Kansas City, MO Full TimeDescription
PRIMARY PURPOSE OF JOB
Assists with various tasks within and related to the IT department.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We teach our team members about our “values in action,” which give further examples of how we can live out Southern Bank's values.
We act as a FAMILY - We know we're not a related family, but we really care about people, both personally and professionally. We like knowing that our skills, our time, and our efforts contribute to the overall success of those we spend time with every day.
We move with INNOVATION - We push for better ways to solve problems. We are not afraid of a challenge; we're driven to develop new ideas and solutions using creativity and experience. We are committed to leading, devising new solutions for all kinds of obstacles.
We are ROOTED - We're from here. These communities are our homes, and we are deeply invested in making our hometowns the best that they can be. We are firmly committed to success in the places where we've known people our whole lives.
We prioritize SERVICE - We put others above ourselves. We make intentional decisions and take action to benefit others, be it in our daily work with our customers and fellow team members, or in volunteering our time, money, and energy in our communities.
We build TRUST - We strive to be reliable and trustworthy, honest and transparent. We are dedicated to doing what's best for our team members, our customers, and our communities, and they can be confident that we are who we say we are.
We are a source of STRENGTH - We have a capacity and resilience that has come through years of experience and growth. We are able to support those who count on us, and those who need us can rely on us.
Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS
Install, configure, and maintain software and hardware systems across multiple branches in the organization; including computers, printers, scanners, UPS, phones, headsets, etc.
Assist IT Engineering team with troubleshooting and/or installing infrastructure equipment, including firewalls, switches, and wireless access points.
Create, maintain, and deploy scripts for software updates and/or information security initiatives.
Provide technical support to employees via phone, chat, or in-person; diagnose and resolve tickets while meeting service level agreements (SLA).
Monitor system alerts and escalate issues to appropriate teams to ensure timely resolution.
Participate in a rotating on-call schedule and maintain flexibility to support after-hours needs.
Perform additional duties as assigned to support IT operations and organizational goals.
Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Proficiency in computer administration utilizing Microsoft Windows OS environments.
Familiarity with Microsoft 365 applications (Outlook, Word, Excel, Teams, etc.).
Strong analytical and troubleshooting skills with a proactive approach to problem-solving.
Ability to work independently and collaboratively without constant oversight.
Willingness to work flexible hours, including evenings and weekends when necessary.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
High school diploma or GED (Required).
One year of relevant IT support experience (Preferred).
Completion of at least 6 months of technical training in IT (e.g., college coursework or technical certification) (Preferred).
Industry certifications such as CompTIA A+ or equivalent (Preferred).
Experience using ticketing systems and working within SLA frameworks (Preferred).
CORE COMPETENCIES
Exhibits Southern Bank's values, as further described through our values in action.
Information Monitoring:
Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Initiating Action:
Taking prompt action to accomplish objectives; Taking action to achieve goals beyond what is required; being proactive.
Continuous Learning:
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; and using newly gained knowledge and skill on the job and learning through their application.
IT Support Specialist I
Sedalia, MO jobs
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based in the Sedalia, MO location.
Hours: M-F 8am-5pm, including on-call rotation
Reports To: IT Support Manager
Job Purpose: Responsible for devising or modifying procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and business objectives.
Duties and Responsibilities:
Assist with answering all Helpdesk calls and Helpdesk requests in a timely fashion; ensuring a callback on all calls regardless of outcome.
Participate in 24/7 on-call after hours Helpdesk operator call rotation schedule.
Assist the Chief Technology Officer with maintaining Active Directory, Group Policy, DNS, DHCP and Terminal Services
Assist the Chief Technology Officer in the installation of all PC hardware, operating systems, and application software.
At the direction of the Chief Technology Officer, recognize break/fix resolutions and assign to the appropriate individuals.
Maintain an inventory database of all information technology equipment and software.
Maintain, encourage, and enforce company policy and information technology security policy as directed by the Chief Technology Officer.
Communicate with the Chief Technology Officer regarding known, newly discovered, and past issues to facilitate the growth of the IT knowledge base.
Maintain and develop ongoing documentation detailing recurring procedures, broken/fixed resolutions, and project documentation as assigned.
At the direction of the Chief Technology Officer maintain and secure all current operating systems on servers and workstations. This includes researching and applying software updates, service packs, BIOS upgrades, hardware upgrades, and Network OS upgrades as assigned.
The ideal candidate will have experience in developing and deploying maintenance tracking and update schedules.
At the direction of the Chief Technology Officer, track, test and apply application updates as necessary.
Travel to offsite locations for onsite Network maintenance.
Utilize network monitoring stations to develop a proactive response to LAN/WAN outages.
Other duties as assigned.
Qualifications:
College graduate in computer science, related field, or technical equivalent.
Experience with Windows 10/11 Workstations and Windows Servers
Experience with implementation of industry standards such as CIS/NIST preferred.
Knowledge of batch and script writing preferred
Working Conditions:
This job operates in a normal office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The IT Specialist will do some lifting of computer equipment, supplies and materials from time to time and may work in confined spaces.
Physical Requirements:
This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to lift and carry up to 50 pounds.
Must be able to communicate effectively with others.
To learn more about BTC Bank visit *****************
EOE/Veterans/Disabled
Auto-ApplyTech Support
Osage Beach, MO jobs
Job Details 0KO24 - Performance LLC - Osage Beach, MODescription
This position is a full-time and an in-office position located in Osage Beach, MO working as Tech Support across multiple businesses we own. These businesses include Performance Boat Center, Performance Powerboats, Redhead Lakesside Grill, Roxies Roadhouse, and The Cave Bar and Grill.
Serving as the first point of contact for IT support within the organization
Installing, configuring and maintaining software and hardware components of computer and network systems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Testing new hardware and software before full-scale installation
Maintain documentation for each job completed (including photos, serial numbers, and logs)
Qualifications
Operating Systems: Proficiency with Windows, mac OS, and server environments is crucial.
Hardware and Software: Experience with installation, repair, and troubleshooting of computer hardware, software, and standard office equipment.
Networking: Knowledge of networks, including Wi-Fi infrastructure, firewalls, and LAN/WAN technologies.
Troubleshooting: Ability to diagnose and resolve technical issues efficiently.
Databases: Experience with database management systems is often required.
Problem-solving: The ability to analyze and solve technical problems.
Communication: Excellent verbal and written communication skills to help users and explain technical concepts.
Customer service: Strong interpersonal skills are essential for providing support.
Organization: Ability to multitask, manage time, and pay attention to detail.
Flexibility: Willingness to stay up-to-date with new technology and adapt to a fast-paced environment.
IT Associate I - Service Desk
Saint Louis, MO jobs
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate responds to customer queries to provide technical assistance.
What We're Looking For
• Diagnose computer errors and troubleshoot computer software, hardware, and networking issues.
• Provide technical support to remedy computer problems.
• Follow up with users after problems have been resolved.
• Install and configure software and operating systems, and update these systems when necessary.
• Respond to queries on the phone, via email, in person, or through remote access.
• Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Train computer users.
What You'll Bring
• Strong working knowledge of computer systems, hardware, and software.
• Advanced problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• Display an openness to learning new technologies.
Education & Experience
• Minimum Required: High School Diploma or equivalent coursework.
• Minimum Preferred: 1+ years' working in a technical environment.
Licenses & Credentials
• Minimum Required: None
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyIntern - IT - Service Center Engineer - I.A.M.
Weldon Spring, MO jobs
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Intern - IT - Service Center Engineer - I.A.M.
Weldon Spring, MO | Streator, IL | Effingham, IL
Rate of Pay: $15 an hour
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The Service Center Engineer - I.A.M. Intern will gain hands-on experience in the areas of Identity Access Management (I.A.M.) and Information Security. This role offers exposure to the tools, processes, and governance practices used to manage digital identities, system access, and security permissions across the organization. Working closely with the IT team, the intern will contribute to access control projects, automation initiatives, and documentation improvements that strengthen the bank's cybersecurity framework.
Primary Accountabilities
* Participate in the Access Review Campaign, assisting with analysis, tracking, and reporting.
* Support the automation of onboarding and offboarding processes to improve efficiency and compliance.
* Help update and improve documentation and workflows for identity and access management operations.
* Analyze access patterns and permissions to identify potential anomalies or risks.
* Gain hands-on exposure to Identity Governance and Administration (IGA), Access Management (AM), and Privileged Access Management (PAM) systems.
* Collaborate with the IT Service Center team to understand and assist with day-to-day I.A.M. functions.
* Participate in mentorship sessions focused on security concepts, compliance, and governance.
* Perform other duties as assigned.
* Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Position Qualifications
Education/Experience:
* Currently enrolled in an Information Technology, Cybersecurity, or related field of study.
* Strong interest in I.A.M., IT Security, or Service Center operations.
* Excellent analytical, problem-solving, and organizational skills.
* Strong written and verbal communication abilities.
* Proficient in Microsoft Office (Excel, Word, Teams).
* Demonstrated initiative and eagerness to learn new technologies.
Internship Details:
* Internship duration: Must be available mid-May through late July 2026.
* Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week).
* Must reside locally and report to one of the following offices: Weldon Spring, MO, Streator, IL, or Effingham, IL.
Competencies:
* Business insight
* Cultivates innovation
* Drives results
* Makes sound decisions
* Being a brand champion
* Collaborates
* Communicates effectively
* Customer focus
* Being Authentic
* Emotional Intelligence
* Self-development
* Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Intern - IT (Summer 2026)
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.
About This Job
Commerce Bank's Summer Internship Program provides students a chance to gain real world experience in a dynamic and supportive environment. Internships are offered in a wide range of functional business areas and are designed to provide the interns with meaningful and relevant work. Interns are encouraged to apply their talents to actual business projects and work with a team of dedicated professionals. In addition to work experiences, interns will hear from key leaders of the organization and learn about the many facets of banking; they will develop strong networks with other interns and business professionals. This is an exciting and rewarding program!
Commerce Bank interns are involved in strategic projects, participate in company initiatives, and interact with executive leadership. They also participate in lunch- and-learns, community service activities, and sponsored outings. Our flexible team environment recognizes and rewards talent. Be a part of a group that celebrates diversity and new ideas!
We will help you develop your skills in full-stack software development, provide you with a mentor, and put you to work with real, meaningful responsibilities. You will be given the opportunity to apply your coursework, skills, and previous experience to one of the best banks in the Midwest. We want you to be a part of the solutions that ultimately make a difference in the lives of our employees and customers.
The summer internship session will begin on Tuesday, May 19, 2026, and will run for 11 weeks, ending on Friday, July 31, 2026. Internships are paid, full-time opportunities with a Monday through Friday work schedule.
*Must be eligible to work in the U.S. without sponsorship.
Essential Functions
Work as part of an agile development team to analyze, design, create, code, and maintain a full-stack software application
Collaborate and network with over 20 IT teams that support the bank
Partner with your peers and mentor to complete projects and duties
Perform other duties as assigned
Knowledge, Skills & Abilities Required
General understanding of principles in one or more programming language such as Java or C#
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Pursuing a bachelor's degree in Computer Science or related, or equivalent experience required
Preferred Junior or Senior standing
*Hybrid Schedule: In office 3 days per week
**For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the IT Intern job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $22.00 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
Auto-ApplyAnalyst, Wealth Technology
Saint Louis, MO jobs
The Analyst, Wealth Technology is responsible for supporting and leading projects across the organization with a strong emphasis on data preparation and migration activities, specifically related to CRM data. This position offers extensive exposure to all areas of Focus Financial and provides valuable insight into the organization's operational framework. The ideal candidate demonstrates advanced capabilities with SQL and data relationships, strong understanding of CRM platforms, a solution-focused approach, exceptional attention to detail, and a strong sense of accountability for assigned tasks and projects. The role involves supporting platform data migrations, consulting with stakeholders, product teams, and platform engineers to ensure the effective implementation of solutions and delivery of projects.
Primary Responsibilities
Quickly learn business processes and applications.
Work independently and collaboratively in a fast-paced setting, prioritizing tasks for potentially multiple projects.
Interface with platform owners and users to develop a deep understanding of processes and data usage in both legacy and future-state applications.
Develop data mapping work products for supporting the conversion from source to target platforms.
Enable decision making to remove barriers to execution.
Collaborate to spot inefficiencies, recommend improvements and escalate for management guidance.
Works closely with project team through full project lifecycle, supporting creation of project plan, status reporting, issue tracking and resolution, and project closure.
Qualifications
5+ years in an Information Technology role, focusing on data management, business analysis, or solution design.
Preferred experience within financial services.
Preferred experience with Salesforce, Workday, Asana
Experience with SQL for data analysis and preparation
Experience with advanced Excel functionality and capabilities
Experience with analytical thinking and problem-solving.
Experience with data analytics platforms (i.e., PowerBI, Tableau, etc.).
Experience leading communications and presentations
Interpersonal skills to effectively collaborate with colleagues and vendors.
Experience in collaborative team-based work environment.
Bachelor's degree in information systems, Business, or a related field.
The annualized base pay range for this role is expected to be between $80,000-$100,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
#LI-CH1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
Auto-ApplyProgram Management Support
Saint Louis, MO jobs
Program Management Support
Experience Required: 12 years of total experience with 8 years specialized experience
Clearance Required: Active TS/SCI
Description of Work:
The contractor shall provide specific Total Lifecycle Acquisition Management Support Services to the Foundation GEOINT Integrated Program Office (IPF), support offices, and customers across multiple projects.
Responsibilities
Provide advice to assist the government in planning, managing, and executing programs and projects. Evaluate performance, execution risks, and make comprehensive recommendations to the Government.
Support the government in successful execution throughout the entire lifecycle of designated efforts from concept to deactivation & disposal.
Create program documents, plans, and other related artifacts as well as review, evaluate, and assess existing requirements, documents, plans, and other related artifacts for accuracy, consistency, and compliance.
Support program management, business management, and budget execution reviews and provide feedback to the Government.
Support IPF programs in all program finance related issues to include assessing, coordinating, scheduling, and executing briefings for management.
Provide analysis (to include “what ifs”) and coordination of program level and division-level financial management plans (to include POM inputs) and reports, to include Fiscal Year spend plans, variance analysis, and corrective action plans.
Assist IPF government representatives in developing annual IPF spend plan and POM that articulates short, mid, and long term goals for the IPF as well as deliverables.
Assist with assessing realism of contractor cost estimates submitted in response to Government Requests for Change (RFC) or impact assessment requests.
Support Source and IPF in coordinated planning of acquisition, budget, and operational activities to enable the success of the holistic Foundation GEOINT capabilities.
Develop independent program office cost estimates for future requirements in support of program activities, new requirements, and acquisition processes. Develop program level cost models and documentation and improve estimating methods and techniques through the collection, normalization and analysis of cost and technical data.
Assist with the production of documentation to support new acquisitions and follow on contracts.
Assist with collaboration and integration both within the IPO and between the IPO and its partners/customers including but not limited to other program offices, the sensor office, the infrastructure team, the SAM office, financial management offices, contracting officers, and Source.
Prepare and submit detailed minutes, notes regarding TEMs, reviews and milestone events.
Conduct briefings, Technical Exchange Meetings (TEMs), and events.
Assist the program office with preparation and coordination of delivery orders, task orders, requirements documents, briefings, and performance statements, as applicable.
Participate in major program milestones and use expertise to identify and raise programmatic issues as well as solutions for those issues.
Evaluate programmatic impacts of architectural direction and guidance, and recommended paths forward.
Provide program management level awareness and tracking of IPF SPIDs and security processes.
Assist with drafting and presenting IPO and project presentations to external organizations and customers.
Monitor the status of designated Foundation GEOINT operational systems and support the resolution of operational issues and track test events and related software deliveries.
Provide recommendations to improve the program management processes that IPF leads and/or participates in and assist the government in implementing process improvements.
Assist the government in responding to senior leadership requests.
Provide program management advice and recommendations for alternative courses of action and strategies to effectively deliver Foundation GEOINT capabilities.
Maintain the IPO roadmap following customer prescribed policies.
Provide expertise and techniques to incorporate best practice Agile development and Agile program management methods into acquisition programs.
Assist government program managers in providing answers/input on funding from the customer, OUSD(I), DNI and Congress.
Assist in writing and defending Overseas Contingency Operations Funds and IPO unfunded requirements.
Qualifications
Required:
Demonstrated specialized experience with DoD, or other IC Agencies acquisition processes and procedures.
Demonstrated specialized experience in program/project management.
Demonstrated specialized experience in applying systems engineering processes, requirements analysis, interface definition, and detailed implementation planning of large complex systems or enterprises and enterprise-wide interoperability.
Bachelor's degree or higher in a business, computer science, or engineering related field
Desired:
Demonstrated experience providing long-term, direct acquisition and program management support services to the customer at the NSG Segment level.
Certified as a Program/Project Management Professional or DAWIA certification (levels II or III) in IT, PM, or SPRDE or certified Scaled Agile Framework Agilist (SA).
Demonstrated experience and practical application with IC or DoD budgeting and financial tools and processes.
Demonstrated experience with the customer's Process and tools, to include System Engineering, Acquisition, Configuration Management, Readiness and Security.
S2 prohibits third-party solicitation from any recruiter or outside source regardless of the cause being represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Auto-ApplyIT Associate Developer - June 2026
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $33.66 - $33.66 (Amount based on relevant experience, skills, and competencies.)
At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.
About This Job
As an IT Associate Developer, you will embark on an 18-month rotational program that allows you to experience a variety of tools, technologies, and critical processes that will expand your talents. The IT Department is a huge driver in Commerce Bank's success. We are the innovative and creative problem solvers who support applications, maintain a secure network, and implement initiatives that aid the business units. The banking industry is evolving every day, giving us the ability to learn about recent technologies and grow to meet the needs of the bank. At Commerce, we believe our people are what set us apart from our competitors; you will find this in our commitment to continuing education, promotion opportunities, and our emphasis on work-life balance.
Please note this job will start in June 2026
What you'll get:
Onboarding experience within the first three months with other Associate Developers
Five-month rotations through multiple IT departments for hands on experience
Guidance from mentors who provide technical direction, development experience, and give you broad exposure
Participate on key projects that contribute to the daily success of Commerce Bank
Opportunity for promotion upon successful completion of the program
Essential Functions
Work as part of a development team in the design of software applications
Conduct requirements gathering, document technical specifications, and write, review, and debug code
Recommend product revisions or enhancements based on feedback
Develop and maintain documentation or user manuals
Partner with peers and mentors to complete projects and duties
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic understanding of Software Development Life Cycle methodologies
General understanding of relational database concepts and writing SQL
General understanding of principles in one or more programming language such as Java or C#
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor's Degree in Computer Science or related, or equivalent combination of education and experience, required
4+ years of programming experience could substitute for a bachelor's degree
Previous development experience in work or collegiate setting required
**Must be eligible to work in the US without sponsorship
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the IT Associate Developer job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $33.66 per hour.
#LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
Auto-ApplySenior Product Support Specialist - Consumer Lending
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $30.55 - $35.80 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to execute key growth initiatives aimed at acquiring new accounts across channels that attracts a mix of customers and prospects to enhance the performance of our Consumer Credit Card line of business.
Essential Functions
Develop and execute high-impact acquisitions marketing campaigns across our multiple channels, including but not limited to preapproved acquisitions direct mail program and paid digital marketing campaigns
Optimize Consumer Credit Card webpages to enhance product awareness and support integrated search and digital marketing strategies
Incorporate credit risk considerations into acquisitions marketing campaigns
Collaborate closely with external and internal partners and coordinate cross-functional efforts when developing and executing acquisition marketing campaigns
Build compelling creative assets aligned with product positioning in partnership with internal and external partners
Monitor and analyze campaign performance to improve response and approval rates, cost per account, and new account growth
Build business cases for new offers and marketing initiatives based on data-driven insights
Forecast, measure, and report KPIs for acquisition campaigns
Address customer impact issues and achieve satisfactory resolution as they arise
throughout the course of day-to-day business activities
Own customer journey strategies including efforts to reduce friction and pain points, as well
as efforts to meet customer expectations and a changing competitive environment
Leverage customer experience best practices, trends, customer feedback, and business
needs to develop initiatives
Ensure organizational and business process changes resulting from systems and product
enhancements, as well as audit reviews and responses, are fully documented. This includes
appropriate communication to frontline staff
Perform other duties as assigned
Knowledge Skills & Abilities Required
Strong understanding of underlying business systems and functionality
Strong understanding of expense and revenue drivers as they relate to banking
Project organization and coordination skills
Ability to curate communications to ensure effectiveness and alignment with industry best practices and brand standards
Strong critical thinking skills with the ability to effectively solve problems
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor's degree in business, communications, marketing, or relevant area of study or equivalent combination of education and experience required
5+ years banking experience required
3+ years of related product and/or marketing experience preferred
*Hybrid Schedule: In office 3 days per week
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Product Support Specialist - Consumer Lending job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $30.55 to $35.80 per hour.
#LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 811 Main St, Kansas City, Missouri 64105
Time Type:
Full time
Auto-ApplySenior Product Support Specialist - Consumer Lending
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $29.90 - $35.00 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to execute on key risk mitigation and operational business initiatives to improve the overall performance of the Consumer Credit Card line of business.
Essential Functions
Collaborate with internal and external business partners to execute, evaluate and recommend improvements for portfolio risk management strategies, and ensure those strategies meet regulatory requirements while mitigating risk exposure for the Consumer Credit Card portfolio
Operate as the line of business liaison for operational business partners and foster a collaborative working relationship for achieving shared business goals. Internal business partners will include but are not limited to Bankcard Systems, Loss Containment, Fraud & Security, Customer Care Center and Service & Support. External business partners will include but are not limited to Card Networks, Credit Bureaus, and Other Service Providers
Facilitate changes to pricing, terms, and/or processes at the portfolio, product and account level. Ownership of this function will begin from project initiation to completion by defining clear project goals, setting timelines, identifying risks, addressing challenges and providing clear and consistent communication to all stakeholders on project deliverables
Evaluate and address the impact of customer issues at the portfolio, product and account level. Perform and thoroughly document a root cause analysis and recommend strategic solutions for resolving those issues to prevent future recurrences
Manage card stock and card technology to ensure cards are equipped with the most up to date contactless and contact technologies, and that inventory levels are optimal
Ensure key initiatives within area of responsibility are connected to and are having a positive impact on the department KPIs and align with business goals
Address customer impact issues and achieve satisfactory resolution as they arise throughout the course of day-to-day business activities
Own customer journey strategies including efforts to reduce friction and pain points, as well as efforts to meet customer expectations and a changing competitive environment
Leverage customer experience best practices, trends, customer feedback, and business needs to develop initiatives
Ensure organizational and business process changes resulting from systems and product enhancements, as well as audit reviews and responses, are fully documented. This includes appropriate communication to frontline staff
Perform other duties as assigned
Knowledge Skills & Abilities Required
Strong understanding of underlying business systems and functionality
Strong understanding of expense and revenue drivers as they relate to banking
Project organization and coordination skills
Ability to curate communications to ensure effectiveness and alignment with industry best practices and brand standards
Strong critical thinking skills with the ability to effectively solve problems
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor's degree in business, communications, marketing, or relevant area of study or equivalent combination of education and experience required
5+ years banking experience required
3+ years of related product and/or marketing experience preferred
**For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Product Support Specialist - Consumer Lending job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $29.90 to $35.00 per hour.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 811 Main St, Kansas City, Missouri 64105
Time Type:
Full time
Auto-Apply