Customer Support Specialist
Work Arrangement: Hybrid right now could be fully onsite eventually
Pay Rate: $21.26 an hr
Duration: 12-month contract (possibility of ongoing/permanent) contract to hire
Paid holidays and pto!!
Must Haves:
2-3 years of experience in a help desk, service desk, sales, or call center environment.
Proficiency in MS Office Suite - advanced skills in MS Outlook and MS Excel.
Inventory experience
Order Entry/Order Management
Understanding of shipping terms
Strong reliability, ownership, and proactive problem-solving skills.
Plusses:
Sales experience within a call center environment.
Automotive industry experience.
Experience using Salesforce and/or New Voice Media.
Advanced MS Excel skills (v-lookups, pivot tables, conditional formatting).
Experience with ERP systems (order side, not procurement side).
Experience with MRP systems.
Day-to-Day Responsibilities: Insight Global is looking for a Sales Desk Professional for a commercial vehicle supplier in Hebron, KY. This position is client-facing and involves processing and managing customer orders and developing customer relationships. Responsibilities include negotiating and/or adjusting delivery dates with customers, ensuring continuity in supply, reporting customer order fulfillment, resolving logistic claims, and cooperating with production & material planning teams.
$21.3 hourly 1d ago
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Remote Benefits Sales Representative (69k+ per year)
HMG Careers 4.5
Work from home job in Oakbrook, KY
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 3d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Florence, KY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$31k-47k yearly est. 1d ago
Usage Tester - Work From Home - $45 per hour
GL1
Work from home job in Florence, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
OCPA 3.7
Work from home job in Burlington, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 14d ago
Remote Product Tester - $25-45 per hour
Online Consumer Panels America
Work from home job in Middletown, OH
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Remote Online Product Support - No Experience
Glocpa
Work from home job in Covington, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$64k-105k yearly est. 60d+ ago
Work from home as a TurboTax Product Expert ($18.50 per hour plus Bonus)
Turbotax
Work from home job in Fairfield, OH
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$45k-81k yearly est. 14d ago
Work from Home Data Entry Clerk
GL Inc. 4.1
Work from home job in Cincinnati, OH
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$26k-32k yearly est. 60d+ ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Independence, KY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$20k-46k yearly est. 1d ago
Work From Home - Product Specialist - $45 per hour
GL1
Work from home job in Independence, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Newport, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$52k-82k yearly est. 60d+ ago
Work From Home Professionals - $45 per hour
GL1
Work from home job in Hamilton, OH
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Customer Service Manager - REMOTE
Ohana Outreach Financial
Work from home job in Cincinnati, OH
Job Description
The Hakola Agency is committed to providing a stable and growth-oriented environment. Our approach blends professionalism, mentorship, and service.
Technology supports every stage of the process, allowing interactions to remain efficient and compliant. This ensures consistency across all client experiences.
All interactions begin with warm, inbound requests. No cold outreach is involved.
If you've ever wanted a career that rewards performance - not politics - this is it.
People who do well here are:
Coachable and willing to follow a proven process.
Self-driven and goal-oriented.
Good communicators who care about helping others.
Looking for long-term stability and income growth, not another short-term job.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
Responsibilities
Learn and master our systems to deliver a high-quality client experience
Follow up with warm leads and prior client inquiries
Meet with clients virtually through Zoom or phone
Maintain clear and professional communication
Collaborate with your team to ensure smooth, consistent client interactions
Meet performance goals to earn growth opportunities
Participate in weekly virtual training and development sessions
Build and maintain client relationships with company-provided and self-generated leads
Help families understand how their options can support long-term security and protection
Qualifications
Experience in sales, customer service, leadership, or training is a plus-but not required
Strong verbal and virtual communication skills
Comfortable using technology and modern digital tools
Excellent time-management and organizational abilities
Professional, dependable, and service-driven
A people-first mindset and willingness to learn
Requirements
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Ability to complete contracting requirements
Active Life and Health Insurance License or willingness to obtain with support
18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Comfortable working remotely and independently.
Benefits
Remote-friendly work with flexible training and scheduling
Performance-based bonuses and incentives
Annual company trips for qualifying producers
Discounted personal coverage options
Leadership development and long-term advancement opportunities
Supportive, team-oriented environment built on service and integrity
Disclaimer
If you do not currently hold a Life and Health Insurance License, The Hakola Agency provides the resources and guidance to help you obtain it in as little as 7-10 days.
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Highly Competitive Employee Benefits and Generous Paid Time Off
11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
DEADLINE TO APPLY: January 5, 2026
WORK LOCATION:
Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
WORK HOURS:
(Potential for Hybrid Remote Work Schedule)
HOURLY SALARY: $26.52
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.
Applicants for Children's Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):
* Bachelor's degree in Social Work, Human Services or closely related field
* OR Master's degree in Social Work (or Human Services related field)
* Must have a car, valid driver's license issued by the state of residency and required auto liability insurance.
JOB DUTIES (SUMMARY):
* Responds to and completes Specialized and Third-Party Assessments of child safety in response to Intake Reports of physical abuse, sexual abuse, and/or neglect of children when the maltreater is responsible for the care of a child in an out-of-home care setting (i.e. school teacher, day camp counselor, foster parent, kinship provider, pre- finalized adoptive parent, employee of a residential facility, licensed/approved child care provider or facility), has access to child by virtue of his/her employment or affiliation with an institution (i.e. Boy/Girl Scout leader, athletic coach), or has a potential conflict of interest with agency (i.e. employee, contract provider).
* Conducts face to face interviews with children, caregivers/parents/out of home caretakers, alleged maltreaters and witnesses. Collects pertinent collateral information from other persons, service providers, and community partners. Consults with Placement, Ohio Department of Job and Family Services (ODJFS), law enforcement, licensing authorities, and other collateral parties as necessary.
* Provides recommendations relating to the ongoing use of an out of home care provider and/or conditions of corrective action. Makes licensing recommendations to licensing entities. Completes required notifications to out of home care settings and licensing and supervising authorities. Assessment shall include pertinent information collection from all parties regarding alleged maltreatment, surrounding circumstances, adult and child functioning, parenting practices, and discipline to ensure an accurate safety determination. Visits are conducted in homes, schools, hospitals, and other community settings as required.
* Responds to and completes Ongoing Assessments of child safety in response to Intake Reports of physical and sexual abuse, neglect, and dependency screened in on Cases receiving Ongoing case management services. Works collaboratively with Ongoing staff who have primary case responsibility.
* Meets mandated timeframes and in accordance with federal, state and agency policy.
* Reviews previous Children's Services history, criminal history, court involvement and other applicable information for all individuals associated with Intake report.
* Conducts and engages families in face-to-face interviews with all children in the household of assessment, parent/caregiver(s), and alleged maltreater(s) to determine child safety. Conducts interviews in homes, schools, hospitals, and other community settings as required. Assessment shall include pertinent information collection from all parties regarding alleged maltreatment, surrounding circumstances, adult and child functioning, parenting practice and discipline to ensure an accurate safety determination.
* In consultation with supervisor, conducts informed response to Intake Reports, assesses and determines child safety at every contact, identifies present and impending danger threats to child safety, and determines the disposition of the Intake Report within mandatory time frames.
* Gathers information and analyzes parent/caregiver/placement provider protective capacities.
* Partners with family and/or treatment team to develop and implement safety plans (present danger and impending danger) for children determined not to be safe.
* When necessary, seeks medical evaluation of alleged child victims and completes referrals to law enforcement
* Responsible for written documentation of assessment activities within required time frames including but not limited to Safety and Family Assessments, Ongoing and Specialized Assessments, Activity Logs, and Present Danger and Impending Danger Safety Plans.
* Responsible for other mandated paperwork as outlined by state regulations and agency policy.
* Consults with the Prosecutors office and seeks Court intervention as needed. Prepares Requests for Legal Action and provides court testimony to support Children's Services position. Responsible for case presentation at Dispositional Appeal Hearings and Foster Home Quality Review. Attends all relevant Dependency and Criminal Court Hearings as related to case assignments. Participates in Child Abuse Team Meeting with Children's
* Hospital Child Abuse Team when necessary
* Attends required training. Must attend and complete Caseworker CORE Training within first year of employment and thirty-six hours for every year thereafter. Must attend twelve hours of Domestic Violence Training and Human Trafficking Training within first two years of employment.
* Must be available to communicate during work hours and on emergency basis for after- hours calls; Performs other related duties as assigned.
* Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)
* Knowledge of: OAC/ORC as relevant to Children's Services Practice, Children's Services Policy and Procedure, Hamilton County Policy and Procedures, government structure and process; motivational and forensic interviewing, trauma informed practices, case management, child welfare practice; safety decision making
* Skill In: Critical Thinking, Collaboration, Organization, Family centered, strength- based approach when engaging children and families; interpretation and application of training, instructional and procedural materials; professional in crisis and stressful situations, demonstrates proficiency in mobile technology
* Ability to: Critical Thinking, Collaboration, Organization, Family centered, strength- based approach when engaging children and families; interpretation and application of training, instructional and procedural materials; professional in crisis and stressful situations, demonstrates proficiency in mobile technology
ESSENTIAL JOB FACTORS:
* Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver's license issued by the state of residency and required auto liability insurance.
AGENCY PREFERRED QUALIFICATIONS:
* Degree in Social Work
* Licensed Social Worker
PHYSICAL and/or MENTAL REQUIREMENTS:
* Potential to see and/or hear traumatic events/situations
* Drive long distances (no overnight required)
* Frequently enter and exit motor vehicle
* Lift and carry children, child car seats, and infant carrier and large case files
* Stand for long periods of time, frequently climb and descend stairs
* Significant walking to, from, and during home visits, supervised visitation, court, meetings, and other obligations
* Sit for extended periods while working on the computer, during home visits, court hearings etc.
* Stooping, bending, crouching
POSITIONS SUPERVISED:
* None
HAZARDOUS and/or WORKING CONDITIONS:
* Potentially dangerous situations that could involve upset or violent adults and children
* Animals, insects, rodents in family homes
* Unstable structures
* Drive to and conduct home visits despite extreme temperatures and inclement weather
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
* State Automated Child Welfare Information System (SACWIS)
* State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
* Ohio Bureau of Criminal Identification Investigation (BCI)
* FBI
* National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee
$26.5 hourly 37d ago
Junior Data Analyst
Job On Remote Online USA
Work from home job in Cincinnati, OH
In office ~2 days per week. Work from home or stores remaining time.
Travel outside of Cincinnati if division visits are required.
Top 3 skills:
Excel
Power BI
Analytical Skills
Job Description:
This role is supporting a new project. We are key stakeholders in a large company project and will need analyst support.
We are replacing a legacy system with a totally new format. We will need help setting priorities through data as well as validating improvements (gap analysis)
Looking for analyst that can help analyze data and trends. Would like experience with process mapping.
Understanding of Six Sigma principles but does not need to be green belt.
Must have experience with Excel, Microsoft Project, Power BI
To be successful in this role, need someone who is organized, detail oriented, can work quickly and can multi task.
The team is currently a 2 person team but they will work closely with other stakeholders throughout the organization. They will especially work closely with our technology team. The team may grow as the project continues.
Key Responsibilities:
Compile and analyze data to help formulate business direction and to prioritize direction and focus
Gather data from multiple sources
Correlate and present data
Analyze data and trends
Perform gap analysis and process mapping of procedures
$49k-69k yearly est. 60d+ ago
Intuit Product Expert, Remote
Education Works 3.8
Work from home job in Cincinnati, OH
The Opportunity: Work, Learn, and Earn This Tax Season! Want a flexible, resume-boosting job that helps you build skills while earning a strong, steady paycheck (and even tuition assistance)? TurboTax helps millions of people file their taxes each year, and a big reason for their success is their team of Product Experts who make tax season less stressful for everyone.
Education at Work (E@W) is hiring Intuit Product Experts for the upcoming tax season. You'll represent Intuit (the makers of TurboTax) as an employee of E@W, helping customers by answering questions, troubleshooting, and making their experience as smooth as possible, all while gaining real-world customer service and tech support skills.We'll provide all the training you need-just bring your communication skills, willingness to learn, and a positive attitude!What You'll Do (Key Responsibilities):
Help customers use TurboTax by delivering friendly and professional service over the phone.
Answer inbound calls at the customer service center.
Follow company policies and best practices to solve problems, troubleshoot issues, and provide customer-friendly tax advice.
What You Bring to the Job (Functional Skills):
Strong communication skills: you're able to write and speak clearly, while showing empathy on every call.
Ability to understand each customer's situation and recommend solutions that fit their needs.
You stay calm and professional, even when helping customers who are stressed or frustrated.
Keep up-to-date on product updates and tax season changes so you can confidently assist customers.
Research and analyze situations to find the best solutions for customers' needs.
Be dependable with your schedule (overtime available when needed!).
Stay focused in a fast-paced, ever-changing environment.
Be a quick thinker who asks good questions to find answers fast.
Qualifications (What You Need):
High School diploma
Currently enrolled in a degree-granting college or university program
Must be 18 years or older.
Why Students Love This Role (Perks & Benefits):
Competitive hourly pay
Opportunities to earn up to tuition assistance.
Paid training (get paid to learn!).
Access to mentors and coaches to help you succeed.
Hands-on, real-world experience to boost your résumé.
Work Expectations:
Minimum of 18-20 hours per week (with the chance to work more during school breaks, up to 29 hours per week).
Must be available to work during core hours:
Peak Tax Season (January through April): Shifts available 7 days a week, 5:00 am - 9:00 pm PST, some weekend hours required.
Please Note:
This is a seasonal role running from January through April.
International students on university sponsorships are welcome to apply. (We are unable to hire students who require other visa sponsorships, including F-1, CPT, or OPT.)
Please Note
This position is seasonal, running from January to April. Students who meet performance standards will be invited back for the next tax season.
E@W is NOT considered an On-Campus Employer and cannot accept CPT/OPT sponsorships.
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
Disclaimer:This role is classified as Fully Remote. Please note that "Fully Remote" positions at E@W are available to applicants residing outside of a 50-mile radius of a company hub. Our main hubs are Tempe, AZ, El Paso, TX and Salt Lake City, UT. New sites may be added in the near future. If you are within this commuting distance, please look for our "Hybrid" or "On-site" roles, as you will not be considered for this position.
Equal Employment Opportunity (EEO) & ADA Statements Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.
Essential Duties and Responsibilities:
- Support project management initiatives .
- Schedule, plan, and coordinate project management activities.
- Maintain project tracking tools and project documentation.
- Communicate with project stakeholders.
Job Specific Duties:
- Build and maintain knowledge base in SharePoint or other Content Management Systems.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent.
- Design and implement workflows to manage documentation process.
- Create training material in support of the Knowledge management process.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
- Continuously improve knowledge-sharing processes based on feedback and agency needs.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- 3+ years of Knowledge/Content Management or Information Governance experience
- 1 - 3+ years of immigration law experience.
- 3+ years of analytics, plain language and business writing skills.
Preferred:
- Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
- Experience developing content tailored to the needs of contact center agents and customers.
- Experience working in a government or federal contracting environment.
- Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
66,800.00
Maximum Salary
$
106,800.00
$110k-225k yearly est. Easy Apply 4d ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Fort Thomas, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested