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Real estate administrator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Dr. Jacqueline Abernathy
Below we've compiled a list of the most critical real estate administrator skills. We ranked the top skills for real estate administrators based on the percentage of resumes they appeared on. For example, 19.5% of real estate administrator resumes contained customer service as a skill. Continue reading to find out what skills a real estate administrator needs to be successful in the workplace.

15 real estate administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how real estate administrators use customer service:
  • Provided project information to prospective buyers through clear communication of projects and effective customer service.
  • Provided excellent and timely funding and customer service.

2. Administrative Tasks

Here's how real estate administrators use administrative tasks:
  • Carried out administrative tasks for a real estate service.
  • Manage all administrative tasks for two corporate partners.

3. Management Reports

Management reports help businesses succeed by making better choices. With these reports, a business will know understand where it stands. Management reports identify risks and results and come up with informed decisions.

Here's how real estate administrators use management reports:
  • Researched and compiled data for management reports.
  • Guarantee strict compliance with bid process guidelines and provide assistance in creating monthly and quarterly management reports.

4. Budget Preparation

Budget preparation is a calculative process between the finance department and the spending department. It indicates the start of the budget process and supervises departments and agencies for developing revised assessments (for the past year) and budget estimates (for the coming year). Budget preparation makes the organization responsible for its expenses, lessens costs, and provides for a worst-case scenario. It works as an assessment tool that can visually explain if you have sufficient funds to operate or to grow.

Here's how real estate administrators use budget preparation:
  • Assisted Sales Leasing Agents for budget preparation and Property Managers regarding utility billing.
  • Created operating and monthly expense reports and assisted with annual budget preparation.

5. Insurance Certificates

Here's how real estate administrators use insurance certificates:
  • Requested/Tracked/Updated contractor and subcontractors insurance certificates.
  • Evaluated General Liability Insurance and Workers Compensation insurance certificates from Vendors.

6. Phone Support

Here's how real estate administrators use phone support:
  • Provide full administrative support including phone support, typing, reports, filing and distribution of correspondence.

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7. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how real estate administrators use property management:
  • Assist owner/broker with administration of Rental Property Management, Residential Home Sales specializing in Short Sales/Foreclosures.
  • Documented Notice of Intent and assessment data into Property Management System.

8. Lease Abstracts

Here's how real estate administrators use lease abstracts:
  • Prepared internal lease administration documents such as lease abstracts.
  • Completed complex commercial rent reconciliations and lease abstracts.

9. Portfolio

Here's how real estate administrators use portfolio:
  • Provided administrative management of a portfolio of assigned commercial real estate loans in accordance with credit policy requirements for risk management.
  • Maintained and administered a large residential portfolio consisting of residential and Acquisition & Development loans.

10. Tenant Events

Here's how real estate administrators use tenant events:
  • Coordinated tenant events, appreciation and newsletters, monthly/quarterly reports.
  • Coordinate tenant events and appreciation celebrations.

11. PowerPoint

Here's how real estate administrators use powerpoint:
  • Assist with high-level PowerPoint presentations for the CAO, CFO and President of the Bank.
  • Utilized various Microsoft applications, including Word, Excel, PowerPoint and Access.

12. Due Diligence

Due diligence refers to the process of auditing, investigating, or reviewing done to confirm the authenticity of relevant facts. In addition to this, it also refers to the evaluation of a party's financial records to determine whether one should enter into a transaction with the said party or not.

Here's how real estate administrators use due diligence:
  • Order due diligence (title, surveys, certificates of good standing, etc.)
  • Send due diligence check list to all landlords for approved locations for new stores.

13. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how real estate administrators use data entry:
  • Completed lease administration duties including abstracting, data entry of abstracted information, desktop audits, lease payments and landlord disputes.
  • Facilitate data entry process of loans and the maintenance of all mortgage and real estate documentation.

14. Real Estate Loans

Here's how real estate administrators use real estate loans:
  • Closed over $36 million in residential construction loans and over $63 million in commercial real estate loans.
  • Process, service, and close Real Estate Loans with minimal supervision.

15. Lease Management

Here's how real estate administrators use lease management:
  • Reviewed and verified tenant correspondence such as move notice and commencement agreement and timely update lease management system accordingly.
  • Monitored critical lease dates utilizing a lease management system.
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What real estate administrator skills would you recommend for someone trying to advance their career?

Dr. Jacqueline Abernathy

Assistant Professor, Tarleton State University

I think this piggybacks a little bit on what I said above on finding a way to distinguish oneself from the competition. Anything done during a gap year would hopefully yield some knowledge, skill, or ability that can be listed as a bullet point on their resume that others may not have. Suppose a student just wants to travel to China for a while and see the Great Wall. "Back-packed in the Orient" would not be a resume bullet but "conversational in Mandarin" would be. To a lesser extent, "Cultural competency with Chinese colleagues and associates" would be, and if asked, the student could explain their familiarity with Chinese customs and etiquette came from extensive time abroad. That might give the students an advantage in certain jobs, but just being able to speak another language could be a job in itself, like as a translator. Whatever a student does during a gap year, ideally, they should walk away with a skill that someone will pay for.

Unfortunately, because of economic realities, a lot of students just take the year off to work and they work in a job where a year of experience won't necessarily count for much (if anything) when they graduate with their expected degree. This goes for both high school graduates and college graduates taking a break before their next degree. I've read the arguments about the benefits of taking a gap year, but aside from students that are on a waiting list for a prestigious program who just have time to kill, I personally find the concept of a gap year to be ill-advised as a general rule, more so between an undergraduate degree and masters or masters and doctorate. Often times the pitfalls outweigh the benefits at any stage. It just presents an opportunity for life to get in the way of something a student knows they want to do, or it delays it. Someone fresh out of high school taking a gap year to get a skill that they think will benefit them in their career after graduation might find themselves in a completely different career by the time they graduate. And university graduates who plan to further their education- taking a break or just working for a while before graduate school can put them at a disadvantage. Taking a break makes graduate school potentially harder once they have gotten used to living without that stress, the transition back to a student can be unnecessarily difficult than if they went straight through.

Those who start their career with a bachelor's degree when they know they need more than can make life choices and financial commitments that are very difficult to keep in grad school. Perhaps they financed a car or became invested in a project they don't want to abandon but would have easier with a master's degree. Or they start a family and now have to juggle caring for and providing for their family with getting the next degree they need when caring for family would have likely been easier if they had an advanced degree. My bachelor's degree was in social work and many of my classmates decided that they just wanted to work for a while before attending grad school, only to find their return to school delayed and all of the experience they gain with that license not translating into an advantage after they graduated and were looking for a job with the higher license. Essentially many of them just had to play catch-up to those that went straight through and started their career at a higher level. Starting at one level when you know that you need the next level can just be lost time, especially since starting with a bang would only put off working for two years to get the next degree.

I had classmates that intended to go back after a year or two, but by the time they intended to return, they fell in love, got married, had beautiful babies, and all of these blessings meant that they couldn't walk away from a job and health insurance to study full-time. This meant it was harder and took far longer and increased their time working for lower pay, whereas if they hadn't taken a break, they would be working full-time at a higher pay with no classes to juggle. I'm not suggesting that people put off life until school is done or delay marriage, children, or buying a home in favor of going back to school if that is their next step in life, only that they can't assume that it'll be easy to just pick up where they left off if they choose to wait.

Less fortunate things can happen as well, like health crises and caregiving, developing an illness, or having to care for aging parents. These things would have been easier if they have chosen to go straight through. These are some reasons why I think taking a gap year is risky. But if anybody wants to take a gap year, I would be conscientious not to commit to anything that would delay returning to school or not make up for that time by giving them a competitive edge. Otherwise, a year off can easily turn into a decade and it can just add up to lost time.

List of real estate administrator skills to add to your resume

Real estate administrator skills

The most important skills for a real estate administrator resume and required skills for a real estate administrator to have include:

  • Customer Service
  • Administrative Tasks
  • Management Reports
  • Budget Preparation
  • Insurance Certificates
  • Phone Support
  • Property Management
  • Lease Abstracts
  • Portfolio
  • Tenant Events
  • PowerPoint
  • Due Diligence
  • Data Entry
  • Real Estate Loans
  • Lease Management
  • Reconciliations
  • Lease Administration
  • Notary
  • Real Estate Taxes
  • MLS
  • Estoppel
  • Yardi
  • Real Estate Transactions
  • Title Insurance
  • Rent Payments
  • Title Issues
  • Real Estate Contracts
  • Lease Terms
  • Property Inspections
  • Front Desk
  • Travel Arrangements
  • Commercial Property
  • MRI
  • HVAC
  • Expense Reports
  • Settlement Statements
  • Rent Increases
  • Service Contracts
  • Real Estate Closings
  • Title Searches
  • Open Houses
  • UCC
  • Commercial Loans
  • Title Commitments
  • Word Processing
  • SBA
  • Lease Agreements
  • HUD
  • QuickBooks

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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