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Real Time Resolutions, Inc. jobs - 9,927 jobs

  • Customer Care Servicing Professional

    Real Time Resolutions 3.4company rating

    Real Time Resolutions job in Dallas, TX

    The Customer Care Servicing Professional serves as a frontline advocate for borrowers, providing clear guidance, empathetic support, and effective problem solving across a wide range of servicing and account needs. In this role, the professional engages with customers in helping them navigate payment questions, account status updates, and solutions that keep their loans in good standing. The position blends strong customer service skills with collections awareness to ensure timely resolutions, regulatory compliance, and a positive borrower experience. This role is ideal for someone who thrives in a metric driven environment, communicates with confidence and care, and brings a steady approach to complex or sensitive account situations. The Customer Care Servicing Professional plays a key part in upholding service standards, strengthening customer trust, and supporting our mission to deliver transparent and responsible loan servicing. Essential Functions * Handle inbound and outbound borrower interactions related to account status, payment questions and general servicing needs. * Support customers with payment arrangements, hardship discussions and steps to keep accounts in good standing, applying effective collections practices. * Identify past due accounts, review loan history and partner with customers to bring accounts current while following all applicable policies and regulations. * Assist with servicing tasks including payment research, post funding inquiries, document questions, account maintenance and correspondence processing. * Encourage adoption of autopay and electronic payment tools and guide customers through available digital resources. * Identify opportunities to guide customers toward tools, programs or account options that support long term success and stronger account performance. * Meet performance goals tied to service quality, productivity, right party contact and resolution outcomes. * Document all customer interactions accurately and maintain complete records of account status, delinquency and arrangements. * Provide a customer experience focused empathy, clarity and problem solving. * Support escalations and collaborate with peers and leadership to resolve complex borrower situations. * Ensure compliance with federal, state and local servicing and collections requirements as well as internal policies. Qualifications and Skills * Bachelor's degree or equivalent related work experience required. * Experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access) required. * Minimum three years of experience in customer service or collections. * Proven ability to demonstrate patience, empathy and attentive listening while meeting service expectations. * Strong research, analytical, and problem-solving skills. * Excellent critical thinking and decision-making abilities. * Detail-oriented and self-motivated with the ability to manage multiple priorities in a fast-paced environment. * Professional and articulate communication skills. (written and verbal) * Bilingual (English and Spanish) skills a plus. * Must successfully pass a comprehensive background check per client requirements. * Must be authorized to work permanently in the United States. (Sponsorship is not available now or in the future.) Work Environment This job operates in a hybrid setting, splitting time between professional office environment and remote home office set up. In both scenarios, this role routinely uses standard office equipment, including electronic keyboard, mouse, and telephone. * Office Call Center: When in the office, the environment is a typical call center within a professional office setting. This includes working alongside other team members in a structured setting, which may involve background noise and the necessity for cooperative and coordinated team interactions. * Remote Home Office: When working remotely, the employee is expected to maintain a dedicated and quiet workspace free from distractions, mirroring the professional standards of the call center environment. Employees must ensure a reliable internet connection and the capability to securely access company systems. Both environments require the ability to maintain high productivity and consistent communication standards. The company may provide specific guidelines on the home office setup to ensure compliance with security and performance requirements. Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. This position is primarily office based and extensively involves telecommunications. * Voice Clarity and Communication: Regular use of a clear, articulate, and professional speaking voice essential for effective customer communication. This role requires continuous verbal interactions, making the ability to speak clearly and intelligibly a fundamental job requirement. * Prolonged Sedentary Work: Employees will typically spend extended periods seated, engaging in telephone conversations and computer work. Comfort with prolonged sitting and screen use is necessary. * Repetitive Hand and Wrist Motions: Frequent use of hands and wrists for typing and navigating computer systems is required. * Occasional Lifting: Employees might need to lift and handle office supplies up to 20 pounds occasionally. These requirements are considered essential for the performance of this job's duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work. Position Type/Expected Hours of Work This is a full-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $28k-34k yearly est. 40d ago
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  • Legal Intern

    Real Time Resolutions 3.4company rating

    Real Time Resolutions job in Dallas, TX

    Essential Functions Directly report to Chief Compliance Officer and support Real Time's legal team Routinely conduct regulatory research, writing and document review Continually monitor, compare and track state to state as well as Federal regulations thru Westlaw Report any and all regulatory changes found thru ACA International (formerly American Collectors Association) as well as Receivables Management Association International (RMAI) Conduct compliance duties, including but not limited to, reviewing and extracting data from various online resources and databases Prepare memorandum for compliance and legal team based off of changes found in regulations Responsible for responding to borrower inquiries and disputes, as well as internal research requests, and will work closely with all company departments to achieve maximum results Report and input results of research into Real Time's servicing system Additional business focus on achieving strategic and operational objectives Assisting with outside projects as required Qualifications and Skills Must be enrolled in 12+ hours of undergraduate coursework, or 6+ hours of graduate coursework Current enrollment in a Law - Juris Doctorate program with 3.0 GPA or higher required Should enjoy speaking to people and performing computer based research Technical and analytical skills are required for making decisions and piecing together information Good attitude, team player, willing to learn all aspects of loan servicing industries Work Environment This job operates in a hybrid setting, splitting time between professional office environment and remote home office set up. In both scenarios, this role routinely uses standard office equipment, including electronic keyboard, mouse and telephone. Office Call Center: When in the office, the environment is a typical call center within a professional office setting. This includes working alongside other team members in a structured setting, which may involve background noise and the necessity for cooperative and coordinated team interactions. Remote Home Office: When working remotely, the employee is expected to maintain a dedicated and quiet workspace free from distractions, mirroring the professional standards of the call center environment. Employees must ensure a reliable internet connection and the capability to securely access company systems. Both environments require the ability to maintain high productivity and consistent communication standards. The company may provide specific guidelines on the home office setup to ensure compliance with security and performance requirements. Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. While performing duties of this job, he/she may be required to sit and review information on a computer screen for long periods of time as well as perform repetitive motions of the hands and wrist related to writing and typing on an electronic keyboard. Voice Clarity and Communication: Regular use of a clear, articulate, and professional speaking voice essential for effective customer communication. This role requires continuous verbal interactions, making the ability to speak clearly and intelligibly a fundamental job requirement. Prolonged Sedentary Work: Employees will typically spend extended periods seated, engaging in telephone conversations and computer work. Comfort with prolonged sitting and screen use is necessary. Repetitive Hand and Wrist Motions: Frequent use of hands and wrists for typing and navigating computer systems is required. Occasional Lifting: Employees might need to lift and handle office supplies up to 20 pounds occasionally. These requirements are considered essential for the performance of this job's duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work. Position Type/Expected Hours of Work This is an internship position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $65k-117k yearly est. 60d+ ago
  • Insurance Operations Director: Strategy & Transformation

    Price Waterhouse Coopers 4.5company rating

    Dallas, TX job

    A leading global consulting firm seeks a Director in Operations Consulting to drive business growth and optimize insurance operations. You will lead strategic initiatives, mentor teams, and enhance customer service processes. The ideal candidate has at least 15 years of experience in consulting and insurance, along with a Bachelor's degree. This role is essential for maintaining executive-level relationships and ensuring customer satisfaction through effective management. A competitive salary ranging from $155,000 to $410,000 is offered, with various benefits applicable. #J-18808-Ljbffr
    $96k-127k yearly est. 4d ago
  • Talent Acquisition Specialist

    New American Funding 4.2company rating

    Plano, TX job

    The Talent Acquisition Specialist will have a proven success and track record cold calling** candidates and overcoming objections**. Coordinates communications between VP/Manager and Candidates. Develops and maintains network of contacts to help identify and source qualified candidates. Enters notes and applicant information into Applicant Tracking System consistently. Ability to demonstrate proficiency with using multiple internet recruiting sites to network and recruit. Proactive approach to recruiting and experience building talent pools/talent communities. Initiates contact by Cold Calling, texting, emailing, etc with possibly qualified candidates for specific job openings. Current or previous mortgage sales or operations experience is a plus. Proven success in a fast paced, sales-oriented work environment. Strong interpersonal and people skills. Excellent written and verbal communication skills. Works extremely well in a team environment and collaborates with other team members. In office Monday - Thursday and Work from Home on Fridays!
    $48k-78k yearly est. 2d ago
  • Executive Assistant for CEO Team

    Q Investments 4.1company rating

    Fort Worth, TX job

    The Q Family Office is looking for a bright, eager, and dedicated individual to join its highly successful multi-billion-dollar private investment office in downtown Fort Worth. This person will be part of a team led by a 25-year veteran of the firm, all of whom assist the CEO in managing personal and business scheduling, travel coordination, organizational matters, photo and video archives, and research projects. This person will handle a variety of projects in an array of disciplines, which keeps the work fast paced and ever-changing. Someone who is already very organized and great with details is a must. Base plus bonus (with full benefits) competitive with market and depending on experience. Responsibilities will include: Providing support within Executive Assistant team assisting with very complex calendars and schedules, travel coordination and general operational functions Extensive experience scheduling & managing private air travel Managing vendors and serving as a liaison Researching and developing new ideas and projects Typical hours are in the office (no remote work) Monday thru Friday from 8AM-6PM, i.e., ~ 50-hour weeks. This role does require some occasional weekend work as well. The successful candidate will: 5+ years of experience in an executive admin role supporting an UHNWI or C-Suite executive at a substantial business enterprise Be incredibly organized and detail oriented About The Q Family Office Established in 1994, the Q Family Office is an organization that combines an almost 30+ year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and a $275 million charitable foundation.
    $87k-125k yearly est. 18h ago
  • US Deputy CISO - Technology Risk & Cyber Security Leader

    Scotiabank 4.9company rating

    Dallas, TX job

    A leading American financial institution is seeking a US Deputy Chief Information Security Officer in Dallas, Texas. The role involves supporting the MD & US CISO in building technology risk controls and collaborating with senior executives across different departments. Suitable candidates should possess over 10 years of experience in technology risk management, excellent communication skills, and a relevant advanced degree. This position promotes a strong risk culture and aims to ensure compliance with security policies and regulations. #J-18808-Ljbffr
    $99k-120k yearly est. 5d ago
  • Senior Information Technology Auditor

    SNI Financial 4.2company rating

    Dallas, TX job

    SNI is partnering with a leading real-estate corporation that is looking to hire someone into their newly opened Senior IT Auditor position! This opportunity will be focused on operational, financial and regulatory risks within the company IT department. Having experience and knowledge across IT controls and audit, and also being able to communicate efficiently will be crucial. This position will include a structured path for growth, excellent benefits, and a competitive compensation package. In order to be considered for this opportunity, you must have the following: 3+ years' experience within IT audit or risk assessment Having an active, or near completed CISA, CIA, or CISM certification Previous experience working within a national and public firm Strong communication and collaboration skills If you meet the requirements above and are looking to learn more, please apply with an updated resume.
    $85k-114k yearly est. 3d ago
  • Private Banker, MD - Wealth Strategy & Growth

    Jpmorgan Chase & Co 4.8company rating

    Dallas, TX job

    A leading financial institution is seeking a Private Banker to join their U.S. Private Bank in Dallas, Texas. This role involves advising families on wealth management, building strong client relationships, and acquiring new assets. Candidates should possess a Bachelor's Degree, sales success, and strong business acumen. This position offers competitive compensation and opportunities for professional growth within a collaborative team environment. #J-18808-Ljbffr
    $58k-118k yearly est. 5d ago
  • Director, U.S. Deputy CISO

    Scotiabank 4.9company rating

    Dallas, TX job

    Select how often (in days) to receive an alert: Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets Global Banking & Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! Purpose The US Deputy Chief Information Security Officer (Deputy CISO) will support the MD & US CISO in building robust United States technology risk (includes all non-financial risks such as Cyber Risk, Availability, Resiliency Risks and Operational Risk) related controls and processes and ensure they are maintained and adhered to in the assigned portfolio. Along with the MD & US CISO the Deputy CISO will collaboratively assess, evaluate and remediate increasingly complex technology risk, design controls and assist in their implementation in the USA, a key growth market. Acts in the line of defense as Internal Control (1B) to ensure implementation of initiatives in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. What You'll Do Champion a customer focused culture to deepen relationships with Sr. leadership, peers, and functional groups by leveraging IT and risk expertise. Partners across senior executives US CIO, Global CISO, Risk, Operations, compliance and legal teams to deliver improved US regulatory outcomes and strategies. Supports in the US 1st line Technology Risk, Cyber Security and Internal Controls teams. Alongside with the MD & CISO, the Deputy CISO will collaborate with US CIO and Global CISO, in leading frequent interaction and reporting to US Federal Regulators. Support in overseeing critical 1st Line of Defense (1B) function in highly regulated US Technology realm with ongoing guidance to support the implementation of, and compliance to, established IT Standard, Policies, Procedures, regulatory, operational risk and cyber risk requirements through active engagement, guidance and counselling. Support in leading US 1st Line of Defense (1A) teams and Risk owners, to build their capability to identify, assess, mitigate and monitor risks associated with their use of information and IT systems. Is primary interface and conduit between the 1A risk owners and other risk groups or advisors in various business areas (Internal Controls, Audit, Cyber Security, Privacy, Fraud, Resilience, Availability) to spearhead the facilitation and execution of risk management activities. Support in Managing Technology Risk identification, assessment, prioritization for relevant business areas. Ensures observations, issues and outputs are tracked and actioned. Support in leading US Technology risk control testing and monitoring and guides all US based Technology Risk Owners with remediation plans. Partner with and face other risk groups to assess, implement and communicate new/updated risk controls, frameworks, policies, risk indicators, metrics and limits. Oversee analyses of systems or asset data and deliver monthly / quarterly reporting for senior management, Internal Controls, GRM, Compliance, Audit, Operational Risk or 1A stakeholders. Leads team that develops reports and presentations to deliver updates on KPIs/KRIs to various audiences, including senior business risk committees. Develop or manage programs to establish KRI performance within the bank's risk tolerance. Prioritize risk activities, ensure timely remediation and elevate when necessary. Evangelize for Technology Risk and promote a strong risk culture in partnership with the risk owners. Co-ordinate SOX control testing. Facilitate evidence collection and elevate conflicts or roadblocks to relevant SME to ensure control testing is completed as per schedule. Prepare quarterly SOX attestations. Ensuring that sound and consistent information security architectures that have been defined and documented are leveraged and effectively communicated to local business lines and technology support groups. Support in the directing, assuring, and advancing the security of the Scotiabank Group's networks, including the reliability and manageability of logical access security and application change control operations locally. Pursuing security and control process improvements and the protection of emerging technologies and new delivery systems; In collaboration with the Central ESS/CSS/GSS functions. Working closely with Global Security Operation Services, Global Advisory Services and Enterprise Security Services to facilitate communication, support and transmit the Bank's Information Security vision as developed by the global CISO. Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Scope includes compliance with information security regulations, user education and access, and cybersecurity. Accountable for understanding, communicating and ensure compliance with Scotiabank's Information Security Policies as defined by Global Security Operation Services and Enterprise Security Services functions. Leads the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations. Provides and maintains technical expertise on security aspects of systems, applications, and networks currently resident in the company and those planned for in the future. Reviews system development, maintenance and acquisition efforts to ensure efficient and adequate security provisions. Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champion a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. What You'll Bring Candidates should have a breadth of Technology and non-financial Risk management experience. 10+ years (governance, operations, audit, cyber, control functions, compliance, risk management). Candidates require expert leadership, communication (both verbal and written) and influencing capability, supported by well-developed logical thinking competencies. Proficient written and verbal communication required at all levels of the organization is essential. Requires expert Technology risk management experience in multiple areas including but not limited to; internal controls, systems design, security, availability/stability/resiliency, disaster recovery, third party risk management, change management, release management, audit, regulatory risk, logical access, software currency. Exposure to cloud controls would be an asset. Proven experience in risk or Cyber security leadership preferably with deep knowledge of US and GBM businesses including related systems, procedures, regulations expected. Ability to balance contesting or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and advanced negotiation, project management, governance and influencing skills. Strong presentation design and delivery expected as part of the leadership team. Data Analytics and Visual dashboarding would be desirable. Knowledge or understanding of Risk / Control frameworks (ITIL, ISO, COBIT, NIST, FFIEC). Advanced degree in Computer Science, Engineering, Business Commerce or equivalent experience. Additional relevant Certifications would be an asset - ITIL V3 Foundation Cert. in ITSM, COBIT, CRISC, CISSP. Interested? If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you? Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well‑being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. #DALLAS Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr
    $105k-131k yearly est. 5d ago
  • Technical Documentation Specialist

    Source One Technical Solutions 4.3company rating

    Fort Worth, TX job

    Top 3 must-have skill sets: Excellent written and verbal communication in English. Proficient in Microsoft Office suite. Prior experience with SAP is a plus. MBR Preparation & Scanning Receive, review, and prepare MBRs for scanning (verify completeness, paginate, remove staples, repair pages as needed). Operate scanning equipment to digitize MBRs at required resolution and format (e.g., searchable PDF), ensuring zero page loss and high image quality. Maintain standardized file naming and folder structures to enable rapid retrieval and audit readiness. Records Control & Retrieval Manage secure storage and access permissions for scanned and physical MBRs. Respond to internal requests (Quality, Manufacturing, Supply Chain, Engineering) by locating, retrieving, and providing MBRs Track requests, turnaround times, and document issuance/return to maintain chain-of-custody. Compliance & Data Integrity Adhere to GxP, GDP (Good Documentation Practices), and company SOPs at all times. Conduct routine self-checks and peer reviews to ensure accuracy, completeness, and traceability. Support audits/inspections by preparing document packs, access lists, and evidence of control. Physical & Inventory Controls Maintain organized physical archives; perform periodic inventory and reconciliation of records. Required Qualifications: High school diploma or equivalent; some college or vocational training preferred. 1-3 years of experience in document control, records management, or manufacturing operations. Familiarity with GxP/GDP and SOP-driven environments. Proficiency with scanners and document management systems Strong attention to detail, accuracy, and time management
    $26k-36k yearly est. 2d ago
  • Project Manager

    Allegiance Group 4.4company rating

    Houston, TX job

    Job Title: Project Manager - MEP Salary: $100,000-$125,000 We are a well-established MEP contractor delivering mechanical, electrical, and plumbing projects across commercial and industrial environments. Due to continued growth, we are looking to appoint an experienced Project Manager to oversee projects from pre-construction through to completion. The Project Manager will be responsible for managing the delivery of MEP projects, coordinating internal teams, subcontractors, and suppliers to ensure work is completed safely, on time, within budget, and to specification. Key Responsibilities: Manage MEP construction projects from pre-construction through to closeout Develop and manage project schedules, budgets, and cost controls Coordinate subcontractors, suppliers, and internal project teams Act as the main point of contact for clients, consultants, and site teams Monitor project progress, quality, and safety compliance Manage change orders, variations, and commercial reporting Ensure projects are delivered in line with contractual requirements Requirements: Proven experience as a Project Manager within MEP, mechanical, electrical, or plumbing construction Strong understanding of MEP systems and construction processes Experience managing commercial or industrial construction projects Strong communication and stakeholder management skills Ability to manage multiple projects simultaneously Office-based role with regular site involvement This is a full-time, office-based position in Houston offering long-term career progression within a growing MEP contractor.
    $100k-125k yearly 18h ago
  • Commercial Relationship and Servicing Supervisor

    Countryplace Mortgage 3.6company rating

    Plano, TX job

    ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!
    $50k-75k yearly est. 4d ago
  • Centralized Franchise Trainer

    Hana Group Us 4.3company rating

    Irving, TX job

    About Hana Group Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we're committed to delivering high-quality food that's convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction. Our Culture At Hana Group, we believe our people are the heart of our success. We're proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company's success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement. Why Join Us Joining Hana Group means being part of a fast-paced, entrepreneurial company that's transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that's growing across the U.S., Hana Group could be the perfect fit for you. Job Description The Centralized Franchise Trainer is responsible for delivering comprehensive onboarding and operational training to new franchisees, ensuring alignment with the company's brand standards, operational procedures, and culinary excellence. This role plays a critical part in maintaining consistency across all franchise locations by equipping franchisees with the knowledge and skills necessary to successfully operate within the company's framework, with a strong emphasis on sushi and pan-Asian cuisine preparation. Key Competencies: Organization & Time Management, Communication & Interpersonal Skills, Attention to Detail, Adaptability to Adapt Training Style to Diverse Learning Needs, Technology Proficiency, Strong Facilitation and Presentation Skills, Culinary Expertise, Cultural Sensitivity and Inclusivity Duties and Responsibilities: Conduct in-person training sessions for new franchisees on company policies, operational procedures, and food preparation techniques Update and maintain training materials, manuals, and SOPs in collaboration with culinary and operations teams Ensure franchisees understand and can execute recipes, food safety protocols, and customer service standards Evaluate trainee performance and provide feedback and coaching to ensure readiness for launch Partner with cross-functional teams (e.g., Operations, Culinary, HR) to ensure training content reflects current practices and business goals Monitor post-training performance and provide ongoing support as needed Maintain training records and report on training effectiveness and franchisee readiness. This describes the general duties and responsibilities for the position. Other duties may be assigned as needed. Qualifications Bachelor's degree in Hospitality, Culinary Arts, Business, or related field (or equivalent experience) 3+ years of experience in training, preferably in a franchise or food service environment Culinary background with hands-on experience in sushi and pan-Asian cuisine Experience with Learning Management Systems (LMS) and digital training tools is a plus Willingness to travel to franchise locations as needed This position is required to be In-Office five days a week (Monday - Friday) Additional Information Hana Group North America is an Equal Opportunity Employer Salary: $75,000 - $80,000 USD Annually
    $75k-80k yearly 3d ago
  • Software Engineer, Intern - Summer 2026, Austin

    Visa 4.5company rating

    Austin, TX job

    Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description As a Software Engineer Intern, you will be placed in one of the technologyorganizations at Visa and specific assignments will depend on upon your skills sets, interest, and team needs. We are seeking Software Engineer interns across our Technology organization. As an intern, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources. From technology to business, we are looking for people who can innovate, collaborate and bring Visa into the next level of a rapidly evolving digital marketplace. During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer. Some examples of previous summer intern projects: Self-serve deployment of Kafka clusters using Docker and Kubernetes with auto scale up capability Creating a natural language Chatbot for searching CDISI knowledge base Developing a prototype that would automate payments at gas stations Automating process for removing duplicate compromised account numbers using low latency algorithms Improving the usage of Visa Checkout across all mobile and web devices Developing testing tools to identify errors in internal systems Creating visual monitoring tools to uncover transaction errors Analyze, design, code and unit test software solutions and enhancements for an application that applies business logic and routes digital currency of global transactions Develop a robust app factory to be used to create hundreds of mobile banking applications for iOS and Android with a single click Implementation of a single development lifecycle, from Analysis and Design, Build, QA, Security, and Deployment. Begin to learn best and secure coding practices and standards Qualifications Basic Qualifications Students pursuing a Bachelor's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2026or later. Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications that demonstrate professional judgment. Preferred Qualifications Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, python, Javascript, HTML Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, and more Familiarity with software testing principles Solid understanding of software engineering concepts and methodologies Document process, designs, test results, and analysis Lead root cause analysis and track defect resolution to completion Review and provide feedback on development code, test designs and test cases Strong ability to collaborate Highly driven, resourceful and results oriented Good team player and excellent interpersonal skills Good analytical and problem-solving skills Demonstrated ability to lead and navigate through ambiguity Experience in Generative AI, and Agentic workflows Coursework or experience in statistics or machine learning Additional Information U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $35-$40/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. Work Hours: Varies upon the needs of the department Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code
    $35-40 hourly 2d ago
  • Preconstruction Manager

    The Brazos Group 3.4company rating

    Houston, TX job

    Job Title: Preconstruction Manager Industry: Commercial Construction The Preconstruction Manager is responsible for leading all preconstruction efforts for commercial construction projects in the Houston market. This role oversees estimating, budgeting, scheduling support, and constructability analysis from early concept through final GMP/contract execution. The ideal candidate brings strong leadership, technical expertise, and the ability to collaborate with owners, architects, engineers, and internal project teams to set projects up for successful execution. Key Responsibilities Lead and manage the full preconstruction process for commercial construction projects Develop accurate conceptual, schematic, design development, and GMP estimates Prepare and manage detailed budgets, cost models, and value engineering options Coordinate subcontractor and supplier outreach, bid solicitation, and bid leveling Analyze drawings, specifications, and scope documents for completeness and risk Provide constructability reviews and identify cost, schedule, and logistics impacts Collaborate with operations, project management, and field leadership during handoff Support proposal development, presentations, and owner interviews as needed Maintain estimating databases, historical cost data, and takeoff standards Track market conditions, material pricing trends, and subcontractor capacity in Houston Ensure preconstruction schedules align with project milestones and delivery methods Project Types Commercial and light industrial Office, healthcare, retail, education, and mixed-use Ground-up and major renovation projects Qualifications 7+ years of experience in commercial construction estimating or preconstruction Proven experience leading preconstruction on projects $10M+ Strong knowledge of construction means, methods, and sequencing Proficiency with estimating software (e.g., Procore, Bluebeam, On-Screen Takeoff, Excel) Ability to read and interpret construction documents and specifications Strong communication, negotiation, and leadership skills Experience working in the Houston commercial construction market preferred Bachelor's degree in Construction Management, Engineering, or related field preferred What We Offer Competitive salary and performance-based bonuses Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Long-term career growth with a stable commercial contractor
    $86k-119k yearly est. 5d ago
  • Wealth Strategy & Private Banking Advisor

    Jpmorgan Chase & Co 4.8company rating

    Dallas, TX job

    A leading financial institution is seeking an experienced Private Banker in Dallas, Texas. The role demands strong client relationship management skills and expertise in wealth management. Candidates should have at least three years of experience in Private Banking or Financial Services and hold a Bachelor's Degree. The successful candidate will manage client assets, generate new business, and provide tailored financial solutions. This position requires strong communication skills and a proactive approach to meeting client needs. #J-18808-Ljbffr
    $54k-88k yearly est. 5d ago
  • Items Processing Clerk

    City Bank 4.4company rating

    Lubbock, TX job

    Responsible for performing daily duties in an efficient and timely manner. Provide internal and external customer service in person or by phone. Process payments sent to Lock Box department and assist in other areas of the Deposit Operations department as needed. Need to have a positive attitude and provide suggestions to improve working conditions. Essential Duties 1. Attention to detail is required. 2. Correct any items that reject through Teller Capture. 3. Balance transactions that are transmitted from all branches. 4. Submit and process adjustment request to Federal Reserve Bank and JPMorgan Chase Bank for check processing errors. 5. Work Synapsys events for correcting all applicable DDA items. 6. Check 21 processing - bringing in Fed and JPMorgan Chase inclearing files. 7. Review mobile banking transactions. 8. Train and assist additional 4|Sight users. 9. Process any lien, levy, or freeze that is received. 10. Centralize, organize, and work all levies, comptroller freezes, and other liens received by the Bank. 11. Handle all subpoenas or grand jury requests. 12. Process incoming or outgoing without entry claims. 13. Processing research requests. 14. In the event that Supervisor is out of the office complete all duties that Supervisor would normally perform. 15. File checks and tickets from local branches. 16. Process all mail for postage from local branches. 17. Open mail and verify that checks are made out correctly and signed. 18. Verify that the payment is for the amount of the bill we are processing. 19. When there is carry-over mail, employee may be required to come in early. 20. Process payments for Lock Box customers. 21. Participate in training sessions as required by supervisor. 22. Help out in other Deposit Operations departments as needed. Equal Opportunity Employer/Veterans/Disabled
    $28k-32k yearly est. 1d ago
  • System Security Analyst

    American National Bank of Texas 3.7company rating

    Plano, TX job

    A System Security Analyst analyzes and implements system(s) security measures to protect sensitive data and infrastructure. Implement and maintain security software like firewalls, encryption programs, and intrusion detection systems Identify vulnerabilities in systems and networks, conduct penetration testing, and recommend mitigation strategies Work closely with the systems team and Info Sec team to implement and enforce security policies and procedures, ensuring compliance with industry standards Stay informed about the latest IT security trends and threats, and research new security solutions Verify the security of third-party vendors and collaboration to meet security requirements Technical knowledge of enterprise-class technologies such as cloud (AWS and Azure), firewalls, routers, switches, wireless access points, VPNs, and desktop and server operating systems Thorough understanding of Microsoft's enterprise technology platform, including Azure, Active Directory, SQL, Office 365, and the Windows server and desktop operating systems, patching and vulnerabilities analysis Hands-on experience with the following technology vendors and products: CyberArk, Okta, CyberReason, Splunk, Vulnerability Scanners Qualifications: Bachelor's degree or equivalent with certifications related to Information Security e.g. CISA, CISSP, 5-7 years of relevant experience Preferred: Technical knowledge of enterprise-class technologies such as cloud (AWS and Azure), firewalls, routers, switches, wireless access points, VPNs, and desktop and server operating systems. Thorough understanding of Microsoft's enterprise technology platform, including Azure, Active Directory, SQL, Office 365, and the Windows server and desktop operating systems patching and vulnerabilities analysis Skills: CyberSecurity trends and latest threats and ethical hacker training Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills, must be able to do simple math and carry out written instructions Travel to a variety of locations to perform work and/or attend meetings as required Work occasionally requires more than 40 hours per week to perform the essential functions of the position Lifting in an office setting may be required up to 30lbs. ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $78k-107k yearly est. 1d ago
  • Customer Onboarding Manager

    Levelfield Bank 3.7company rating

    Houston, TX job

    Redefine Banking with Us: LevelField Bank, upon completion of the forthcoming acquisition of Burling Bank, will be an FDIC-insured community bank dedicated to transforming the financial landscape by prioritizing innovation and embracing new products and services. We aim to differentiate ourselves by serving consumers nationwide, targeting underbanked commercial markets, including business involved in the fast-evolving world of digital assets (cryptocurrency), and by operating a true real-time 24x7 bank. Considerable growth is on the horizon, and we're ready for the challenge. Building an industry-leading company is no small feat, but we're driven by a positive, ambitious energy. With a seasoned leadership team and the stability of a regulated financial institution, we're creating a workplace that's both dynamic and rewarding. Our executive leaders each bring over thirty years of experience from the most competitive corners of the financial sector-yet they approach each day with the enthusiasm of fresh talent. If you are passionate about creating a fantastic environment and eager to join a growing organization, this is your opportunity to make an impact. Your Role: This is a hands-on role, and you will be working to assist our prospects through the process of becoming bank customers. As Customer Onboarding Manager, you will work with the bank Chief Operating Officer to efficiently oversee and facilitate the onboarding of prospective customers and resolve potentially complex problems that may arise during the onboarding process. You and your team (for which you will be the starting member) will be responsible for managing the end to end onboarding cycle, ensuring that customers have a best-in class-experience. You will build collaborative relationships with key team members from across the organization, and will work closely with the compliance team. You will take on a supervisory role that focusses on accurately and expediently onboarding prospective customers, while following and maintaining strict guidelines and regulatory requirements. You will have the opportunity to collaborate on customers engagement initiatives to develop and help successful implementation of newly developed strategies and processes. These interactions may take many forms, including participating in projects and strategic initiatives related to process improvement and more thematic initiatives designed to bring the best of the firm to our customers and continuously improve the overall experience they have in working with us. This is very much a hands-on role, and like the rest of the LevelFIeld Bank leadership team, the successful candidate will be responsible for getting the job done while growing the team in line with the increasing scale of the bank. We are seeking a doer, a leader, and a builder. Location: This is a fully on-site position in Houston, TX. The role depends on close collaboration with business and technology partners, which is best achieved through in-person engagement. We are seeking to build a cohesive and industry leading team, and working together we can make big things happen. Since we have discovered reading comprehension is a skill not everyone has mastered, to be clear there is NO OPPORTUNITY WHATSOEVER FOR REMOTE OR HYBRID arrangements for this role. Key Responsibilities: Champion our brand: Embody LevelField's innovative culture, fostering trust and enthusiasm for our cutting-edge banking solutions. Drive Client Success: Serve as the primary point of contact for onboarding new business customers and work collaboratively with compliance and other departments in the onboarding of consumer customers. Gather Insights: Continually assess the customer activity and partner with product development to continually improve the customer experience so that the customer does not require support except in non-standard instances. Leadership: Lead, mentor, and grow the Customer Onboarding team. Additional Responsibilities: Stay ahead of trends: Maintain awareness of the broader context and implications of the various types of risk affecting the business. Continuous Improvement: Collaborate with the team to develop and execute strategies to improve the department. Work collaboratively: Collaborate with the team to continuously improve the department and the bank. Think like an owner: Contribute ideas to improve processes, enhance customer experiences, and drive the bank's growth. About You We are searching for someone with proven process skills and high attention to detail within business critical operations. You must have experience in customer onboarding within a financial institution. Minimum of 5 years financial service industry experience (banking preferred); 3+ years in a customer service/on-boarding or similar role; At least 2+ years of people management experience. Willingness to work flexible working hours, as required. Ability to lead, prioritize and execute on multiple simultaneous priorities and initiatives Someone familiar with OFAC (Office of Foreign Asset Control), AML (Anti-money Laundering, and KYC (Know your client) requirements. Ability to thrive in a highly regulated environment that demands full compliance with policies and procedures. Excellent verbal and written communication skills Passion for revolutionizing banking and embracing innovation. Strong interpersonal skills with a commitment to delivering exceptional customer experiences. A team-oriented mindset with a drive to build something extraordinary. Why Join LevelField Bank? Be a pioneer: Join a forward-thinking bank at the forefront of digital asset integration, with opportunities to shape the future of finance. Growth opportunities: As an early team member, you'll have significant potential for career advancement in a rapidly growing organization. Vibrant culture: Thrive in a collaborative, innovative workplace that values your contributions and celebrates success. Competitive compensation: Enjoy a base salary of $80,000-$130,000, discretionary bonuses, stock options, 401(k), medical insurance, and additional benefits. This description outlines the general nature of the role and is not an exhaustive list of duties or requirements. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this role. LevelField Financial and LevelField Bank are equal opportunity employers.
    $80k-130k yearly 18h ago
  • Mail Processor

    Real Time Resolutions 3.4company rating

    Real Time Resolutions job in Dallas, TX

    The Mail Processor is responsible for managing the daily receipt, processing, and distribution of inbound and outbound mail at Real Time Resolutions (RTR). This role ensures timely handling of correspondence, accurate identification of account information, and proper delivery to internal departments. The Mail Processor plays a key role in maintaining efficient mailroom operations, supporting document handling workflows, and upholding compliance with mailing and servicing standards. This position requires strong attention to detail, reliability, and the ability to work in a fast-paced environment. Essential Functions * Adhere to strict departmental timeframes for processing all inbound and outbound mail. * Travel to pick up inbound mail from the U.S. Post Office daily and securely deliver it to the RTR office for processing. * Prepare outbound letters for mailing by operating folder/inserter machines and applying postage using the postage meter according to company policy. * Review and identify various types of inbound correspondence for content and correctly delivers mail to the department, management, legal, or executive personnel. * Identifies the correct account number(s) and accurately enter notes, warning flags, and other identifiers into servicing systems. * Collect outgoing mail from designated office locations throughout the day for processing. * Prepare certified mail, including completion of green cards and receipts, and process using the folder/inserter machine and postage meter. * Print daily outbound mail jobs from various sources. * Prepare and ship packages using USPS, UPS and FedEx services. * Scan inbound correspondence into the company's electronic file system. * Assist with tracking and managing mailroom supply inventory. * Stock and maintain outbound mail supplies for all departments. * Assist with special projects as needed. * Keep the mailroom organized, clean, and free from clutter. Qualifications and Skills * High School Diploma or GED required. * Experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access) required. * Minimum 2 years of experience in Mailroom. * Minimum 2 years of experience in Clerical. * Minimum 1 year of experience in Mortgage Servicing. * Ability to lift up to 60 pounds, stand or bend, and sit for an extended period of time. * Flexible and adaptable to changing priorities, processes, and work environments while maintaining productivity and accuracy. * Strong research, analytical, and problem-solving skills. * Excellent critical thinking and decision-making abilities. * Detail-oriented and self-motivated with the ability to manage multiple priorities in a fast-paced environment. * Professional and articulate communication skills. (written and verbal) * Must have a valid Texas Driver's License and a good driving record. * Must successfully pass a comprehensive background check per client requirements. * Must be authorized to work permanently in the United States. (Sponsorship is not available now or in the future.) Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment, including electronic keyboard, mouse, and telephone. * Office: When in the office, the environment is a professional office setting. This includes working alongside other team members in a structured setting, which may involve background noise and the necessity for cooperative and coordinated team interactions. This environment requires the ability to maintain high productivity and consistent communication standards. Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. This position is primarily office based and extensively involves telecommunications. * Voice Clarity and Communication: Regular use of a clear, articulate, and professional speaking voice essential for effective customer communication. This role requires continuous verbal interactions, making the ability to speak clearly and intelligibly a fundamental job requirement. * Prolonged Sedentary Work: Employees will typically spend extended periods seated, engaging in telephone conversations and computer work. Comfort with prolonged sitting and screen use is necessary. * Repetitive Hand and Wrist Motions: Frequent use of hands and wrists for typing and navigating computer systems is required. * Occasional Lifting: Employees might need to lift and handle office supplies up to 60 pounds occasionally. These requirements are considered essential for the performance of this job's duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work. Position Type/Expected Hours of Work This is a full-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $28k-34k yearly est. 50d ago

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