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RealPage jobs in Richardson, TX - 153 jobs

  • Warehouse Coordinator (Richardson HQ)

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    WhiteSky Communications is your trusted partner in delivering premium Internet services across diverse real estate sectors-including student housing, luxury apartments, adult living, and assisted living. We take pride in our comprehensive solutions, our commitment to excellence, and our role as the backbone of Smart Building. The Warehouse Coordinator supports the daily operations of our warehouse and operations center, ensuring efficiency, organization, and timely distribution of equipment. This role works closely with warehouse coordinators, operations team leaders, field technicians, and project managers to manage inventory, shipping, receiving, and distribution processes. The ideal candidate will be punctual, detail-oriented, hardworking, and eager to contribute to a fast-paced operations environment. Responsibilities Work along with the Warehouse Leader and Manager overseeing back-end warehouse duties, including shipping, receiving, and distribution. Operate pallet jacks safely to load/unload, palletize, and stage equipment. Maintain and monitor inventory control systems; track gaps, deployed equipment, and returns. Coordinate with Field Operations teams to pull, palletize, and prepare equipment for installs. Work with Field Repair Teams and Project Management to fulfill repair-related equipment needs. Receive and document shipments; verify packing slips and report any missing or damaged items. Organize, label, and prepare equipment to WhiteSky deployment standards. Manage and document RMA inventory, ensuring defective equipment is removed from circulation. Support dispatch and technician teams by ensuring timely availability of equipment. Assist in month end inventory counts and assist pulling orders for projects Maintain a clean, organized, and safe warehouse environment. Provide hands-on assistance to technicians in the warehouse as needed. Qualifications High school diploma or equivalent; technical certification preferred. 2+ years of warehouse/logistics experience 3+ years of experience in network hardware installation and electrical systems. Material handling: pallet jacks, heavy equipment handling and safe lifting of 50+ lbs. Inventory management: Cycle counts, audits, stock replenishment, and returns processing. Proficiency with tools and software used for AP and submeter installations. Excellent troubleshooting and problem-solving abilities. Strong communication skills, both written and verbal. Ability to work independently and in a team setting. Preferred Skills & Abilities Well versed in Microsoft Office Experienced in Monday.com and Quickbooks Strong organizational and time-management skills. Ability to work independently and follow safety protocols. Detail-oriented with a proactive, problem-solving mindset. Physical Demands & Work Conditions Ability to stand, walk, sit, climb stairs, and use hands/arms to handle materials and equipment. Must be able to operate a computer and communicate effectively in person and by phone. Ability to sit and/or stand for long periods. Visual requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to safely lift/move 10+ pounds regularly and heavier loads (50+ pounds) as needed. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. #LI-JL1 #LI-ONSITE Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $19.62 - USD $33.46 /Hr.
    $19.6-33.5 hourly Auto-Apply 54d ago
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  • Disputes Investigator

    Realpage 4.7company rating

    Realpage job in Plano, TX

    The Dispute Investigator I is responsible for researching disputed data of criminal and eviction databases derived from inquiries from consumers and clients of RealPage Screening. Research will consist of significant online research, verifying data with court personnel via phone, queries of SQL databases, and communicating disputed information to data providers. Analytical and results- driven personality required. Informative decisions will need to be made to determine if the disputed information is inaccurate in content, or identity. The Dispute Investigator will need to document investigative findings and effectively communicate results in a timely manner well within FCRA Regulation. Responsibilities Investigating consumer disputes and client inquiries of public record data reported by RealPage Screening, with an emphasis on court research. Analyzing court documents and case information and comparing information to criminal and eviction databases. Contact appropriate agencies, e.g. courthouse, district attorney's office, sheriff's office, and recorder's office as needed to confirm public record information. Conduct review to ensure cases are up-to-date and reflect any changes located in the docket. Utilizing databases and online resources to determine consumer identification and relationship to reported records. Updating database lookup tables to ensure the necessary changes are made to data resulting from investigation findings. Communicating with data providers disputed information and following up with them on completing investigations they perform for us. Ensure investigations are completed in a timely manner any changes submitted to data teams and meet all FCRA regulated guidelines. Assist in quality assurance of criminal and eviction updates when needed. Qualifications College degree or equivalent relevant experience preferred. Knowledge of criminal and/or civil court structure and function. 1-2 years of background screening experience preferred. Experience with Microsoft Windows and Office required. Excellent written and verbal communication skills. Investigative and analytical skills required to acquire public record information. Experience in a high-volume environment preferred. Knowledge of the U. S. Fair Credit Reporting Act a plus. Experience with SQL a plus. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $26.97 - USD $45.91 /Hr.
    $27-45.9 hourly Auto-Apply 38d ago
  • Software Support Specialist, Merchant Services

    Tyler Technologies 4.3company rating

    Plano, TX job

    The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities * Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. * Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. * Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. * Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. * Maintain accurate records of payment transactions, customer communications, and support cases. * Create and update reports on payment issues and trends, providing feedback to management for process improvements. * Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. * Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. * Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). * Stay informed on industry best practices and company policies to continuously improve service delivery. * Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications * A bachelor's degree in business, finance, or a related field is required. * Previous experience in customer service, finance, or payment processing is desirable. * Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. * Strong problem-solving skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Basic understanding of financial transactions and payment systems
    $74k-91k yearly est. Auto-Apply 60d+ ago
  • Medium Enterprise Account Executive

    Workday, Inc. 4.8company rating

    Frisco, TX job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that in partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: * Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory * Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment * Initiate and support sales of Workday solutions within Medium Enterprise prospects and shares Workday value propositions * Maintain accurate and timely customer/prospect, pipeline, and service forecast data About You Basic Qualifications * 4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. * 4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities * 4+ years experience in engaging in a programmatic approach to generate and develop leads within your territory Other Qualifications * Proven track record in a high-velocity sales cycle, including prospecting for a portion of opportunities * Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts * Experience leveraging and partnering with internal team members on account strategies * Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.MA.Boston Primary Location Base Pay Range: $137,300 USD - $167,800 USD Additional US Location(s) Base Pay Range: $137,300 USD - $167,800 USD Additional Considerations: If performed in Colorado, the pay range for this job is $137,300 USD - $167,800 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 02/20/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $137.3k-167.8k yearly Auto-Apply 10d ago
  • Manager, Corporate Marketing

    Tyler Technologies 4.3company rating

    Plano, TX job

    Description The Manager, Corporate Marketing is responsible for supporting the Corporate Marketing team in a variety of ways, including managing the corporate trade show strategy, managing the strategy for working with association partners, maximizing content opportunities with associations including leveraging social media, speaking opportunities, and helping pitch important stories and themes important to Tyler. As part of the Corporate Brand Marketing team, the role is involved in promoting Tyler's key messages through content creation, syndication, ideation, and execution of association and client advocacy programs.Responsibilities Manage national level association relationships and corporate trade show strategy Build strong relationships with association partners like NACo, NLC, ICMA, and NASCIO Manage association strategy with the Senior Manager of Corporate Marketing Leverage deep understanding of government personas to build brand recognition within target audience across state and local government Manage trade show logistics and team supporting trade shows Oversee budget related to association engagements and trade shows Serve as spokesperson for Tyler at association events Identify opportunities for placement and support content creation related to the Tyler Technologies editorial calendar within association channels Help create the strategy to amplify Tyler's corporate messages through association placements Maximize content placement opportunities within our association partnerships Understand and leverage industry themes and implement them throughout our Tyler Corporate shows Create presentation abstracts, presentation decks, and blogs related to Tyler's presence at association events Adhere to and implement editorial style guides consistent with our brand voice, style, and tone Edit, proofread, and improve content with strong adherence to AP Style Work collaboratively with team to increase strengthen Tyler's leadership position and increase awareness across all channels Coordinate with Tyler team members to run omni-channel campaigns Coordinate with outside agency to plan paid digital marketing campaigns Develop understanding of Tyler's product offerings and build relationships with team members across the company Work with Corporate Brand Communication Manager to pitch media stories and ad hoc presentations to governments leadership audience Serve as an advocate for our clients Manage the Tyler Excellence Awards (TEA) program as a part of Tyler's annual user conference, Tyler Connect Create digital marketing strategy to solicit TEA applications and promote winner content Identify opportunities to feature client stories through presentations, webinars, and thought leadership content Interface with clients on behalf of Tyler Technologies Surface client priorities with association staff Qualifications 7+ years of event management or customer success experience 7+ years of experience working in or supporting local government 7+ years of demonstrable digital marketing, trade show marketing, or equivalent working experience BA/BS degree in marketing, journalism, political science, or other relevant degree Creative mindset that seeks to understand what audiences consume and how to create it Attitude that approaches unfamiliar scenarios with the phase “I don't know, but I can figure it out” Ability to analyze marketing campaign performance and make data-driven decisions Project management skills and strong attention to detail Understanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results Excellent communication and writing skills Understanding of SEO (Search Engine Optimization) and SEM (Search Engine Marketing) strategies Knowledge of and interest in the public sector and the intersection between technology and policy
    $85k-101k yearly est. Auto-Apply 60d+ ago
  • Lead AI Engineer - Agentic & Generative AI (DFW Area)

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities. We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI opportunities. You will design robust, scalable AI platforms that leverage foundation models, RAG, multi-agent systems, and emerging technologies to create differentiated experiences for our customers. In this role you would be expected to come into the office 2-3 days a week. Responsibilities Technical Strategy & Architecture Own the end-to-end architecture for AI products and platforms: Model selection strategy (Google vs. OpenAI, small vs. large models) Multi-agent and workflow orchestration patterns (responder/thinker pattern, tool calling, agentic frameworks) Data and retrieval architecture (RAG, hybrid search, knowledge graphs, semantic caching) Evaluate and introduce emerging technologies such as: Next-generation LLMs and multimodal models Real-time streaming infrastructures Advanced agent frameworks, workflow engines (e.g., Agents SDK, Google ADK, LangGraph, etc.) Platformization & Reusable Capabilities Design and lead the implementation of shared AI services and SDKs: Reusable RAG pipelines and ingestion frameworks Common UI components and design patterns for AI copilots and agents Modular reusable coding practices for agentic back-end processes Establish standards and best practices for: Prompt design and versioning Model and retrieval evaluation Observability, logging, and incident response for AI systems. Leadership & Mentoring Provide hands-on technical leadership to AI Engineers, ML Engineers, and Data Scientists: Guide architectural decisions and code quality Conduct thorough design and code reviews Mentor team members in LLMs, RAG, agentic design, and production AI practices Help define and grow the AI engineering culture, focusing on innovation, quality, and responsible AI. Delivery & Stakeholder Management Partner closely with Product, Design, and Business stakeholders to: Identify high-value AI use cases aligned with company strategy and PropTech domain needs Shape product roadmaps and define measurable success criteria for AI initiatives Lead complex, cross-functional AI projects from concept to production, ensuring: Clear requirement definitions and project plans On-time delivery with high quality and reliability Ongoing iteration based on user feedback and metrics. Evaluation, Governance & Responsible AI Define robust evaluation frameworks: Offline and online metrics for relevance, safety, user satisfaction, and business impact Human evaluation workflows for complex or sensitive tasks Drive AI governance and responsible AI practices: Content safety, bias and fairness considerations, PII handling Compliance with internal policies and external regulations (e.g., GDPR-like requirements, data residency) Collaborate with security, privacy, and legal teams to ensure compliant AI solutions. Performance, Reliability & Cost Management Lead performance and cost optimization for AI systems: Model routing, distillation, and caching strategies Right-sizing infrastructure and making build-vs-buy decisions SLAs/SLOs for key AI services, including latency, uptime, and error budgets. Proactively identify and mitigate technical risks related to scalability, data quality, or vendor lock-in. Qualifications Required Knowledge / Skills / Abilities Typically 8+ years of experience in Software Engineering, ML Engineering, or Data Science, with 3+ years hands-on in Applied AI/LLMs and at least 2+ years in a senior/lead role. Deep expertise in: Python and TypeScript/JavaScript in production environments Designing and operating distributed, cloud-native systems (GCP, Azure, or AWS) Containerization and orchestration (Docker, Kubernetes) and modern CI/CD. Working with coding assistants like Windsurf, Cursor, Codex, etc. Proven track record of: Architecting and shipping complex AI systems to production at scale Leading multi-engineer initiatives and mentoring others Making data-driven tradeoffs between speed, quality, and cost. Advanced experience with: LLM-based application design (prompting, tool use, function calling, multi-agent workflows) RAG architectures, vector databases, and retrieval optimization techniques AI observability, monitoring, and evaluation frameworks. Excellent communication and stakeholder management skills: Ability to communicate complex AI concepts to executives and non-technical partners Comfortable representing AI strategy and progress to leadership and cross-functional teams. Nice-to-Have Skills / Abilities Experience with: Working with coding assistants like Windsurf, Cursor, Codex, etc. Multimodal and real-time agents (voice + text + UI control, streaming interactions). Background in: AI experiment tracking and evaluation frameworks (e.g., OpenAI Evals, Langsmith Evals, etc.) Data platforms (data lakes/warehouses, feature stores, event streams like Kafka) Browser automation software such as PlayWright Designing AI products in domains with strong regulatory or privacy constraints. Experience building organizational AI strategies, setting standards, and helping define AI hiring and capability roadmaps. #LI-JL1 In this role you would be expected to come into the office 2-3 days a week. #LI-HYBRID #LI-JL1 Pay Range USD $122,600.00 - USD $208,800.00 /Yr.
    $122.6k-208.8k yearly Auto-Apply 31d ago
  • UX Researcher (Quantitative)

    Realpage 4.7company rating

    Realpage job in Plano, TX

    This position will not require to be onsite in our Richardson, TX Headquarters but online during the core business hours. No relocation assistance is available. Please be sure to include your research portfolio and password if required. RealPage is looking for a UX Researcher to join our internal user research department under the UX team. This is an exceptional opportunity to help our design and research teams create world class software products by providing reliable and actionable user feedback on via rigorous and iterative quantitative research with customers and internal users. UX Researcher will focus on research implementation of multiple engagements with a diverse scope and duration by conducting research independently with minimal supervision or no guidance. Additionally, this candidate demonstrates the ability to seek and lead opportunities for multiple product or feature-focused research studies while facilitating stakeholder collaboration and showing mastery of quantitative research methods. A plus is a natural ability to mentor others on UX research topics, tools, and methodologies while contributing to UX research-driven culture and influencing product roadmaps through research data. IDEAL CANDIDATE Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. A successful UX Researcher at RealPage must have the ability to find out what users in the real estate and rental industries need from a software product. The ideal candidate must be able to support ongoing and initiate new research in the following areas: primary, secondary, quantitative, market, survey and potentially mixed-method. We are seeking a talented UX Researcher with the ability to conduct quantitative studies and analyze quantitative data to inform product decisions. Our dream candidate would be the one who is seeking an opportunity to learn and grow professionally quickly, who is comfortable collaborating across time-zones and cross-functional teams (designers, product managers, leaders, engineers). Responsibilities PRIMARY RESPONSIBILITIES You are a can-do and pro-active UX Researcher who understands the value of user insights to developing better product experiences in the PropTech space. The core responsibilities can include: Helping facilitate collaboration within other UX researchers, designers, and product stakeholders by initiating, conducting new and progressing on the existing research projects that help define and drive the future of our products and refine some existing ones to provide better experiences to our customers in the real estate and rental industries. Supporting and helping organize strategic and tactical research within the UX team in partnership with the product and development peers. Helping evangelize and advocate for our users within the organization, showing how user insights drive our strategic direction and growth. This role will set the foundation for scalable, research-driven and user-focused initiatives. Identifying new and collaborate on ongoing research engagements by partnering with business, support, research and design leaders. Being active contributor to setting up and following the processes and expected outputs for research planning domain to ensure the success of foundational studies that address both user behavior, expectations, challenges and sentiments. Assisting with research landscape by helping track research deliverables and research outputs and how they can be shaping product roadmaps, initiatives, metrics, and user pain points across the selected products. Presenting quantitative findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations. Synthesizing the quantitative and iterative research into actionable and interesting insights by uncovering patterns and themes that can effectively improve and enhance the suite of software products across user personas. Communicating findings with technical and non-technical members of the teams to foster a deep understanding of user behavior and needs. Advocating the value of the research findings to diverse audiences through written and oral presentations. Assisting the research team in improving quantitative processes and data collection methods. Mentoring and coaching junior UX professionals and colleagues across functional teams about diverse quantitative methodologies and impactful insights. Acting as an ambassador, evangelizing quantitative user research internally and externally. Negotiating and influencing skills and being able to work well with cross-functional teams - e.g. product and standards designers, product managers, business analysts, engineers and business unit leaders. Prioritizing tasks effectively in a fast-paced and global remote environment while maintaining thorough documentation with clear and insightful presentations of quantitative research findings. Paying an excellent attention to detail and a strong commitment to quality, both in terms of your own work and in improving product quality through quantitative primary and secondary research. Supporting research efforts that align with the business's overarching goals and user needs, driving meaningful changes in the user experience and contribute to business success. Organizing specific deliverables: Research documentation Positional and value-added documentation Research scripts, reports, and summaries Qualifications EDUCATION & EXPERIENCE 7+years of experience in product and/or Quantitative UX research (or equivalent of academic work) BA/BS or MS or PhD degree in social sciences (Sociology, Research, Statistics, Market Research, or similar fields) or experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience or UX bootcamp. Experience with primary and secondary quantitative & evaluative research as well as statistical research methodologies, including expertise in digital product development (B2B and B2C). Experience with various remote research tools, methodologies and techniques. Mastery of quantitative research methods with excellent planning skills and ability to distill project goals and research questions into well thought-out research plans. Method determination skills - ability to identify the best method or mix of quantitative methods based on research questions, timeline and resources. PREFERRED BUT NOT REQUIRED: UX Bootcamp certification or other UX training/ courses could be a plus. Working knowledge of Figma, Miro, Notion, SharePoint, MS Teams, MS Outlook & Power Point apps. Experience or familiarity with techniques and approaches for leading customer-focused interviews and workshops. Experience with conducting secondary analysis research and analysis data from diverse datasets. An understanding of the Agile product development and the role of user research to support continued development. Understanding of agile design and development practices and UX-centered systems thinking for complex global organizations. Growth mindset and sense of humor are a must. #LI-JL1 #LI-REMOTE Pay Range USD $85,800.00 - USD $146,200.00 /Yr.
    $85.8k-146.2k yearly Auto-Apply 2d ago
  • Customer Support Architect II

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    As a Customer Solution Architect, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn't afraid of a spreadsheet, and thrives on taking ownership and driving success. Responsibilities Attentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage Work cooperatively with others across the organization to achieve shared objectives Qualifications Customer-facing professional fluent with multifamily real estate technologies with a minimum of 3-4 years of experience in account management/support, product management/development, end-user communication Bachelor's degree with a focus on Business, Marketing, Real Estate, or equivalent experience Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI Strong understanding of property management is required at both the corporate and property level Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners Proficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce PREFERED KNOWLEDGE/SKILLS/ABILITIES Prior experience with RealPage products, including RealPage OneSite Leasing and Rents and/or Insurance products is strongly preferred 2-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations Project management experience/ability to lead business discovery workshops Technical writing acumen and ability to author custom statements of work Understanding of development life cycle, SQL queries, and ability to architect complex technical solutions Experience planning, managing, and performing integration design, testing, and deployment SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $70,700.00 - USD $120,300.00 /Yr.
    $31k-36k yearly est. Auto-Apply 6d ago
  • Project Manager - ERP Pro

    Tyler Technologies 4.3company rating

    Plano, TX job

    The ERP solution empowers our clients to do more with fewer resources by making daily financial management tasks easier and more efficient. This product provides market-leading budgeting, financial management, personnel, utility management and billing, and citizen service applications to the small-to-mid-size local government market. The Project Manager successfully manages the implementation of Tyler software for existing accounts, from the contract signing through formal transition to the support department, on time and within budget. Responsibilities * Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. * Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. * Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information. * Manage and assume accountability for all aspects of projects related to delivery of client software and services. * Conduct planning sessions with the client's key functional leaders to create a series of documented management plans that specify the project plan and scope. * May be responsible for ensuring assigned clients pay invoices in a timely manner and/or assist Tyler collections in obtaining payment for delinquent/past due accounts. * Ensure that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes. * Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers. * Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. * Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third party vendors or clients. * Communicate completion of milestones to clients and secure formal acceptance from them. * Upon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to support. * Communicate with the implementation staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and departmental issues; seeking assistance as needed with meeting revenue goals. * Maintain the project team's calendar commitments by keeping all project event information current. * May identify add-on sales opportunities and manage contract addendum and purchase orders. * Travel to client site as needed. Qualifications * Bachelor's degree, or comparable work experience. * Typically a minimum of three years of experience as an implementation professional (or equivalent/like experience). * Solid and proven project management experience essential. * Work toward obtaining PMP certification and maintain status after certification. * Software life cycle and enterprise software knowledge. * Excellent planning, organizational skills and ability to follow-through until process are completed. * Exceptional customer service skills. * Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management. * Proficiency using computers and exposure to IT infrastructure components. Strong decision making and problem-solving skills. * Strong analytical ability, particularly in a technical environment. * Proficient in Microsoft Word, Excel and Project. * Demonstrated ability to prioritize and complete multiple tasks in a fast paced, technical environment. * Demonstrated ability to maintain a positive, professional attitude. * Strong negotiation, conflict resolution, and persuasion skills. * Valid driver's license. * Ability to travel (estimated up to 25% annually).
    $104k-123k yearly est. Auto-Apply 4d ago
  • Senior HR Business Partner - Dallas/Fort Worth

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    In this role, you will report to the Sr. Director, HR Business Partner leading our people and culture priorities for multiple businesses within RealPage. You will design and execute strategic initiatives that nurture our business objectives. You will identify Human Resources and organizational development opportunities, and design, develop, and deliver solutions that meet the business' needs in the areas of career planning and development, talent management, workforce planning, performance management, coaching and counseling, strategic workforce planning, interpretation and application of policy and procedure, facilitating effective communication, learning & development, reward programs, talent acquisition, succession planning and organizational strategy and development. You're analytically driven and always leverage data driven insights to measure your results against our objectives. The ideal candidate will have experience in global organizations. You are energized by strategic design and producing a high output of work. Responsibilities Responsibilities Design and lead strategic HR priorities for the specific businesses of RealPage. Align HR strategies to effectively link to business priorities, maximize talent, minimize risk, and optimize business performance. Act as a strategic thought partner that provides leaders with support on a variety of business-related topics, and addressing and overcoming challenges related to organizational design, reorganizations, complex employee relations, and change management. Build effective partnerships and relationships with leaders and employees to solve complex HR challenges. Coach leaders in change management strategies for major initiatives. Act as a change agent to maximize results while minimizing negative impact on our employee experience. Lead and manage all human resources activities to ensure the right people are in place and prepared to meet the challenges of the business. Acquire the best talent. Assist leaders in designing development opportunities for their team. Leads acquisition support and new business integration activities. Leverage data-driven insights to provide analysis and recommendations to address people and culture gaps. Maintain expert working knowledge of environmental factors influencing the business (i.e., HR legislation, best practices trends, etc. Qualifications Qualifications: REQUIRED KNOWLEDGE/SKILLS/ABILITIES Bachelor's degree in Human Resources, business, or related field, MBA preferred 10+ years of HRBP experience preferably in a progressive, high growth environment to include PE backed organizations. Business acumen with enterprise mindset. Preferred global experience. Excellent interpersonal skills, including strong relationship building and change management capabilities. Excellent analytical, quantitative, project management, communication, problem solving, and influence skills. A demonstrated ability to form excellent working relationships with the business and within HR. Collaborative, experienced with supporting stakeholders and team members in a matrixed environment. Demonstrated experience in creative and “HR Best Proactive” problem solving. Good working knowledge of HR Systems (HRIS), creating spreadsheets (Excel), and an “eye for detail.” Excellent knowledge of labor laws and regulations at both the state and federal level Excellent written and verbal communication, coaching and counseling skills. Excellent project management and organizational skills, with a proven ability to meet tight deadlines. Demonstrates professional maturity in dealing with all employee relations situations and able to maintain strict confidentiality. Demonstrated ability to successfully multitask and maintain a high level of accuracy. Flexible and able to successfully accept change. Ability to work in the office as needed with flexibility to work extended hours for projects. A driving interest to perform at the highest level, continually looking for better answers & new solutions. Must prefer to be on a “winning team” as opposed to a comfortable routine that never changes. Pay Range USD $105,800.00 - USD $180,200.00 /Yr.
    $105.8k-180.2k yearly Auto-Apply 60d+ ago
  • Sales Development Rep

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    Launch your SaaS sales career in a structured academy. Learn modern outbound, master consultative discovery, and turn skills into meetings, pipeline, and promotions here: RealPage Sales Academy Hybrid rhythm: In-office Mon-Wed for coaching, collaboration, and call film; remote Thu-Fri for focused execution. What you'll do • Create qualified pipeline via multi-channel outreach (phone, email, social, video) • Run discovery, map pain → value, and book high-quality meetings • Partner with AEs, SEs, and Marketing on plays that convert • Keep Salesforce hygiene tight and forecast meetings/pipeline reliably • Lean into coaching, call reviews, and weekly enablement Responsibilities Program Breakdown LAUNCH (Months 1-3) - Learn sales fundamentals, master the tech stack (Salesforce + sequencing/call intel), and apply multi-channel outreach with hands-on reps. ACCELERATE (Months 4-9) - Level up with advanced discovery, objection handling, and personalization through coaching, call reviews, and skill-building labs. ELEVATE (Months 10-12) - Prepare for your next move with specialized enablement, mentorship, and promotion readiness. Qualifications What you bring 0-2 years in SDR/BDR/inside sales or customer-facing roles (internships welcome) Curiosity, grit, and crisp communication (written + verbal) KPI comfort Exposure to Salesforce (Outreach/Gong a plus) Bonus: SaaS or PropTech/real estate familiarity; multi-product solution exposure Compensation This position pays between $25.48 - $32.79 hourly, and we reasonably expect $60K - $78K OTE (on-target earnings), including commissions and incentives. Overall, incentive compensation is uncapped and paid per the applicable plan document(s). Compensation may vary by location and qualifications (education, training, experience, licensure, certification) and could result in a level outside these ranges. Certain roles are eligible for additional rewards, including annual bonus and sales incentives, depending on plan terms and individual performance. Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location and qualifications, including job-related education, training, experience, licensure, and certification, which could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including an annual bonus and sales incentives, depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and is committed to creating an inclusive environment for all employees . Pay Range USD $19.23 - USD $32.79 /Hr.
    $60k-78k yearly Auto-Apply 40d ago
  • AO Consultant III

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    The Data and Analytics (D&A) Consultant III is ultimately responsible for the success of our business partners implementing and utilizing AI Revenue Management, DemandX, Business Intelligence, and Performance Analytics. The D&A Consultant will provide our clients best practices, ideas and utilization methods to match their goals driving superior value and strengthening our partnership. As a D&A Consultant you will be responsible for ensuring client adoption and success by understanding the client's business challenges and objectives and creating a comprehensive plan to implement Data and Analytics products to meet these needs. The D&A Consultant will define and document the scope of the project, the organization, the schedule, and the overall approach. They will provide advice, utilization guidance, configuration recommendations, risk identification and mitigation resulting in an amazing client experience, retention, and expansion. The best candidates will have experience in providing a current state analysis and developing a strategic business plan to achieve client business objectives. As a D&A Consultant you should possess a breadth of knowledge and understanding of revenue management, industry best practices, technology designs and integrations across multiple product families. Collaboration and teamwork with pricing advisors, training teams, sales professionals, as well as the engagement and implementation team is pivotal to ensure client success. The D&A Consultant will serve as an escalation point for issues that impact the clients' success, drive activations and reduce implementation time. Consultants are required to maintain strong working relations with all RealPage personnel. Responsibilities Act as Success Leader, responsible for the client's successful deployment and implementation for AI Revenue Management, DemandX, Business Intelligence, and Performance Analytics. Ensure that clients derive maximum value from their investment with RealPage, utilizing all products with agreed upon best practices. Create, execute, lead, and manage project management plans for all accounts, including the most strategic, with little to no supervision. Partner with Implementations Build team to ensure technical implementations meet client expectations. Connect business requirements with functional capabilities of RealPage products Formulate solution framework to drive a successful implementation. Effectively train business partners from the Senior Management level down to achieve successful execution of the client Revenue Management and Data strategy. Provide fundamental support in helping clients establish and manager their change. Identify risks to the client achieving their stated business goals and develop risk mitigation plans. Research and evaluate modeling-related questions and provide thoughtful feedback to customers Serve as a client advocate in driving industry best practices and the evolution of Revenue Management, courses, and administrative services integral to success. Contribute to team and/or department initiatives. Mentor junior consultants across all core competencies/tasks associated with D&A products and consulting Engage in relationships across internal business units providing contributions on behalf of implementations. Qualifications Bachelor's degree or equivalent combination of education and experience 8 years of experience in multifamily property management or related industry 3 years experience with RealPage Revenue Management Ability to travel up to 50% KNOWLEDGE/SKILLS/ABILITIES Required: Superior project management skills required; ability to manage multiple priorities simultaneously Strong attention to detail Demonstrated ability to understand and advise on the impact of all facets of operations that can impact revenue performance Demonstrated ability to reverse the trend of a degenerating or struggling client relationship Expert level knowledge of one or more RealPage Revenue Management and data solutions Knowledge of Realpage products including but not limited to: AI Revenue Management, YieldStar, LRO, OneSite Leasing and Rents, Performance Analytics, Business Intelligence, Market Analytics, G5 Digital Advertising, Knock, AI Screening, Amenity Optimization, and DemandX Experience using Salesforce and Microsoft office products (Excel, Power Point and Word) Executive level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog Analytical background and ability to learn new systems quickly Expertise and experience interacting with small and medium accounts, preferably with direct senior management involvement Proven effectiveness at leading and facilitating meetings and training workshops Experience delivering professional presentations Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $105,800.00 - USD $180,200.00 /Yr.
    $105.8k-180.2k yearly Auto-Apply 38d ago
  • Facility Technician

    Cyrusone 4.6company rating

    Dallas, TX job

    Responsibilities include coordinating and prioritizing duties, maintaining accurate records of completed works, and producing shift reports. The role also requires managing shift handovers, securing suitable spares, arranging subcontractor attendance, responding to Building Management System alarms, and ensuring compliance with health and safety legislation. Additionally, the position involves providing customer operational updates, identifying risks and opportunities for improvement, supervising subcontractors, and promoting a safe and healthy working environment. **Key Responsibilities:** + Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements. + Responsible for co-ordination, prioritisation and quality of duties. + Complete all records as required, following completion of planned and reactive works. + Produce and issue accurate shift reports at end of shift. + Ensure full, accurate and complete shift handover process is managed. + Ensure that suitable spares are secured and available to carry out maintenance. + Arrange attendance, call out and access of subcontractors as required. + Attend weekly tool box talks and team briefings, as required. + Provide accurate and comprehensive customer operational updates. + Identify and report risk to the clients operation via escalation process. + Identify opportunities for improvements of operation and energy efficiency. + Respond to Building Management System alarms and effect emergency repairs as needed. + Issue and ensure appropriate controls within the Permit to Work system, including Authorisation to Work, and in-process checks are undertaken. + Report and identify all needs for spares required to carry out maintenance of the building plant. + Ensure that comprehensive maintenance records are compiled and retained. This includes updating and closing of all issued reactive, planned and workshop generated work orders on the Concept system. + Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices. Scrutiny of sub-contractors' RAMS, competency records, and company QHSE requirements prior to PTW/ATW and customer QHSE control procedures. + Ensure that all sub-contractors are appropriately supervised and comply with contractual commitments and site operating processes. + Develop a good working relationship with all members of staff. Motivate and encourage staff under your control. + Ensure the provision of a safe and healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Including raising and escalating of hazards when raised by staff. + Ensure a professional image of CyrusOne is presented to clients and visitors. Ensure excellence in customer service is delivered and promoted at all times. + Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. + Attend weekly meetings and feedback to all staff as requested by CyrusOne. (project meetings, planning meetings, shift update and handovers etc). + Undertake any other tasks reasonably directed by Management. + Complete Concept in a timely and accurate fashion. + Ensure adherence to HSE legislation. + Attend daily operational update meetings. + Proactive awareness and compliance with contractual KPIs/SLAs. + Maintain cleanliness of all plant and workshops and areas. + Be familiar with plant and systems at site and operate them safely, correctly and efficiently. Be familiar with other sites, through familiarisation training. Support other sites and shifts when requested. **Accountabilities:** + Accountable to Facility Manager. + Safe operation of the contract (staff and sub-contractors). + This post carries no direct budgetary responsibility **Personal Specification:** **Education:** + [Essential] A good basic education is essential, with at least GCSE/ BTECs at Level 1-2,/ NVQs at Level 2 with passes in Maths and English or equivalent. + City & Guilds or other NVQ min level two vocationally biased or time served apprenticeship. **Training:** + [Essential] Good PC based skills, with experience in Concept/Word/Excel and Outlook - intermediate to advance level + [Desirable] Power Point and Excel skills. **Experience:** + [Essential] 3 years' experience in a similar role. + [Desirable] Previous experience of a customer-facing role **Aptitudes:** + Must demonstrate a strong sense of customer focus. + Excellent verbal, and good basic standard of written, communication skills. + Self-motivated and systematic. + Results/ task orientated attention to detail and accuracy. + Excellent time management and organisational skills. + Commitment to continuous improvement. + Ability to work as part of a team, as well as independently. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
    $36k-51k yearly est. 60d+ ago
  • Sr. AI Architect (DFW Area)

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities. We are seeking a Sr. AI Architect who is a senior technical leader who provides end-to-end technical direction for our Agentic & Generative AI ecosystem across the RealPage platform. You will define the reference architectures, patterns, and guardrails that enable teams to safely and efficiently build AI-powered products in the PropTech domain. You will work at the intersection of AI, data, and platform engineering-shaping how we use LLMs, RAG, agentic frameworks, and emerging multimodal capabilities at scale. You'll partner with product and engineering leadership to translate business strategy into an AI architecture roadmap, enabling multiple delivery teams to build on a coherent, secure, and observable AI platform. In this role you would be expected to come into the office 2-3 days a week. Responsibilities Enterprise AI Architecture & Strategy Define the overarching AI architecture for RealPage: Standard patterns for RAG, multi-agent systems, and workflow orchestration Integration with existing microservices, data platforms, and event-driven systems. Create and own AI reference architectures, blueprints, and design patterns that individual product teams can adopt and extend. Evaluate and recommend vendors and technologies across: Model providers (OpenAI, Anthropic, Google, xAI, Meta, Mistral, etc.) Vector databases (pgvector, Pinecone, Weaviate, Qdrant , etc.) Agent frameworks and orchestration tools (Agents SDK, Google ADK, LangChain, workflow engines like n8n, Zapier, etc.) Platformization & Shared Capabilities Own the end-to-end architecture for AI products and platforms: Model selection strategy (Google vs. OpenAI, small vs. large models) Multi-agent and workflow orchestration patterns (responder/thinker pattern, tool calling, agentic frameworks) Data and retrieval architecture (RAG, hybrid search, knowledge graphs, semantic caching) Define and champion approaches for: Semantic caching, cost optimization, and latency reduction Multi-tenant, domain-isolated AI use across RealPage products. Data, Retrieval & Knowledge Architecture Partner with Data/Analytics teams to align AI architecture with data strategy: Data sourcing from warehouses/lakes, operational databases, event streams. Governance for which data can be used in training, retrieval, and inference. Architect robust RAG and knowledge systems: Taxonomies and metadata standards Implement knowledge retrieval process that draws from multiple sources and uses reranking to improve the response quality. Long-context models, memory systems, and potential use of knowledge graphs / vector-native databases. Define ingestion and refresh strategies to keep AI knowledge current and trustworthy. Security, Compliance & Responsible AI Define architectural guardrails for: Data privacy, PII redaction, and tenant isolation Encryption, key management, and secure connectivity to model providers On-prem / VPC deployments for sensitive workloads where required. Collaborate with Security, Privacy, and Legal teams to define policies and patterns for: Content safety, toxicity filtering, and jailbreak resistance Auditability and traceability of AI decisions (logs, traces, model versions, prompts, and responses). Establish a Responsible AI framework in partnership with leadership: Guidelines for fairness, bias mitigation, and explainability where appropriate Review processes for high-risk AI features. Observability, Evaluation & MLOps Architect end-to-end observability for AI systems: Traces and spans for prompts, model calls, tool calls, and RAG steps (e.g., OpenTelemetry, LangSmith). Metrics for latency, cost, error rates, and model-specific KPIs. Define standard evaluation approaches: Offline evaluation harnesses for RAG and LLM tasks (e.g., Ragas, TruLens, custom eval suites). Online experimentation patterns (A/B tests, feature flags, canary releases). Work with MLOps/Platform Engineering to: Integrate AI workflows into CI/CD and deployment pipelines Technical Leadership & Cross-Functional Collaboration Provide architectural leadership to AI Engineers, ML Engineers, and product teams: Support solution design for critical AI features and platforms. Conduct design reviews and guide trade-offs (build vs. buy, Google ADK vs. OpenAI SDK). Partner with Product leaders to: Identify high-leverage AI opportunities based on our data and capabilities Translate business strategies into a prioritized, feasible AI roadmap. Act as a key technical representative for AI architecture in discussions with senior leadership and external partners. Qualifications Typically 10+ years experience in Software Engineering / ML Engineering / Data Platforms, with 3+ years in applied AI/ML and 2-3+ years in an architect/principal or equivalent role. Working with coding assistants like Windsurf, Cursor, Codex, etc. Deep experience designing and operating cloud-native systems on AWS, GCP, or Azure, including: Kubernetes, Docker, service meshes, API gateways CI/CD pipelines and infrastructure-as-code (Terraform, CloudFormation, etc.). Strong expertise in: Python and TypeScript/JavaScript ecosystems Modern architectural styles (microservices, event-driven, serverless, domain-driven design). Proven track record architecting and delivering production AI/LLM systems: LLM integration (APIs and/or self-hosting), tool calling, and multi-step/agentic workflows RAG architectures, vector databases, and retrieval optimization at scale Robust observability and evaluation practices for AI-driven products. Strong understanding of: Data architecture (data lakes/warehouses, streaming, batch pipelines) Security and compliance considerations for AI (identity, access control, tenant isolation, PII/PHI). Excellent communication and leadership: Comfortable engaging with executives, product leaders, and engineering teams Able to create clear architectural documentation, roadmaps, and decision records. Nice-to-Have Skills / Abilities Experience with: Multimodal and real-time agents (voice, vision, document understanding, OCR, streaming interactions). Background in: Building internal platforms or Centers of Excellence for AI Establishing architectural governance (ADR processes, reference implementations, tech standards). AI in regulated or data-sensitive environments (finance, healthcare, housing, etc.). Familiarity with: AI product management concepts (user research, experimentation, metrics for AI features) Emerging AI stack components (guardrail frameworks, AI-native workflow engines, semantic routers). Browser automation software such as PlayWright. #LI-JL1 #LI-HYBRID In this role you would be expected to come into the office 2-3 days a week. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $157,600.00 - USD $268,400.00 /Yr.
    $157.6k-268.4k yearly Auto-Apply 31d ago
  • Engagement Manager II

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    The Engagement Manager II (EMII) is a project manager who is responsible for leading complex, multi-product SaaS deployments across Enterprise, Corporate, and SMB accounts. Building upon the foundational responsibilities of the Engagement Manager I (EMI), the EMII plays a critical role in driving cross-functional alignment, strategic planning, and executive-level engagement to ensure successful onboarding and long-term client value realization. As a trusted advisor, the EMII guides clients through change management, platform adoption, and business transformation. This role requires advanced project leadership, stakeholder management, and a deep understanding of RealPage solutions and the multifamily industry. Responsibilities Strategic Program Leadership: Lead implementation projects primarily for our mid-level clients ( 2,500-7,500 units ) involving multiple RealPage products and business units. Participate in high level onboarding programs that align with client goals and RealPage best practices. Executive Stakeholder Management: Build and maintain relationships with senior client executives. Facilitate strategic planning sessions, executive steering committees, and ongoing touch point calls to ensure alignment and value realization. Mentorship & Team Leadership: Coach and mentor new EM's, providing guidance on project delivery, client communication, and risk management. Serve as a role model for cross-functional collaboration and customer advocacy. Innovation & Process Improvement: Identify opportunities to improve implementation methodologies, tools, and templates. Contribute to the evolution of RealPage's onboarding framework and change management strategies. Risk & Change Management Expertise: Lead complex change management initiatives, including cultural, technical, and operational transitions. Proactively identify risks and develop mitigation strategies that ensure successful outcomes. Cross-Functional Collaboration: Partner with Product, Sales, Support, and Training teams to ensure a seamless customer experience. Influence product roadmap and service offerings based on client feedback and industry trends. Qualifications 3+ years of SaaS implementation, engagement management, or similar experience with a proven track record of leading enterprise-level projects Proven success managing enterprise-level projects with multiple stakeholders and dependencies. Advanced project management skills (PMP or equivalent certification preferred) Strong leadership and mentoring capabilities. Deep understanding of change management principles and enterprise transformation Advanced communication and negotiation skills, including executive-level presentation experience. Ability to travel up to 15% based on client needs KNOWLEDGE/SKILLS/ABILITIES (PREFERRED) Bachelor's Degree or advanced degree in Business, Technology, or related field Experience with RealPage platform and multifamily industry operations Familiarity with Agile or hybrid project delivery methodologies Thought leadership in SaaS onboarding, customer success, or digital transformation Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $85,200.00 - USD $145,200.00 /Yr.
    $85.2k-145.2k yearly Auto-Apply 10d ago
  • Account Rep I

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    RealPage is the leading provider of real estate software solutions, and we're always looking to connect with talented sales professionals who are eager to make an impact. As an Account Representative, you'll be responsible for both generating new business and maintaining strong relationships with current clients across a defined territory. We're looking for individuals who are proactive, coachable, and motivated by results-people who thrive in a high-energy, supportive, and goal-oriented environment. This position is a hybrid opportunity in our Richardson, Tx location and require in office availability 3 days a week. Responsibilities What You'll Do New Business Development Proactively prospect and generate new sales opportunities within a geographic territory Qualify leads and move them through the full sales cycle using a consultative approach Build and manage a strong sales pipeline and maintain accurate forecasting in Salesforce Account Management Partner cross-functionally with implementation and support teams to ensure client success Maintain and grow relationships with existing and prospective RealPage clients Build and maintain a strong internal network with multiple sales supporting resources Sales Strategy & Execution Deliver compelling presentations and product demos in collaboration with Sales Engineers Engage VP and C-suite decision-makers, navigating complex buying structures Demonstrate ROI and business value of RealPage solutions to drive adoption Operate effectively within a dynamic team selling environment Qualifications Who You Are You have a 4-year degree in Business or related field, or 4+ years of relevant sales experience You've worked in B2B field sales or inside sales for at least 1 year and exceeded quotas You have experience selling complex, solution-based products and services You are driven by results, enjoy consultative sales, and thrive in a structured sales process You can confidently present to executive-level stakeholders and manage long sales cycles You are highly organized, self-directed, and motivated by personal and team growth You're tech-comfortable, especially with tools like Salesforce, Microsoft Office, and CRM platforms Experience in real estate, multifamily housing, or PropTech is a plus Why Join RealPage? Competitive base salary + uncapped commission structure Comprehensive benefits package (medical, dental, vision, 401k, wellness, and more) Work with the cutting edge, best of breed technology solution catered to the rental real estate market Opportunities for long term career advancement and professional development Supportive team culture with access to mentorship and training Dynamic, high-growth environment where your impact is visible Salary and Benefits This position pays between USD $23.32 - USD $39.66 /Hr., and we reasonably expect $100k - 130 OTE (on-target earnings), including commissions and incentives. Overall, incentive compensation is uncapped and paid per the applicable plan document(s). RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . #LI-Hybrid #LI-JW1 Pay Range USD $23.32 - USD $39.66 /Hr.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Sales Engineer V

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    Who We Are RealPage is changing the technology real estate industry, and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage teammates are our greatest asset. Come join a team where your work makes an impact every day! About The Team The Solution Engineer role brings industry experience, technical ability and an in-depth knowledge of the entire RealPage integrated product suite to our single and multifamily sales teams. The solution engineer assists the sales team in selling the value, features, and benefits of an integrated product solution. The solution engineer works closely with account executives, product sales and marketing managers, and client success managers, to assess prospective and existing client needs and solution offerings that provide the best return on investment. The solution engineer must be able to effectively articulate the value proposition and expand deals through providing solutions for our clients that meet their business needs. Successful interaction with other internal teams in order to communicate our client business demands and Implementation challenges are a critical part of the job. Responsibilities Support sales and account management teams through assisting with sales discovery calls, phone/web product sales demonstrations, in-person product sales demonstrations, and general industry and technical knowledge Understand the client's business needs and establish RealPage products and services as the best solutions that address those needs Effectively demonstrate the value proposition of the RealPage product suite as provided by divisional product management and marketing Build, maintain, and present a customized, fully integrated product presentations in conjunction with sales reps and account executives Educate internal and external personnel on RealPage product solutions selling, implementation, and training methodology Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position Attain quarterly and annual revenue and other objectives as assigned by management Assist in responding effectively to requests for proposals and proof of return on investment documentation in conjunction with the sales, product sales, and marketing teams Provide a high level of product and multi-family business knowledge to assist in expanding a sales deal Assist in maintaining the RealPage integrated sales demo and evaluation environment that is utilized by the SE team Qualifications Property management and/or software sales experience Bachelor's degree preferred, or equivalent professional experience demonstrating strong technical and analytical capabilities Strong organization and time management skills Strong skills in MS Word and MS Excel; strong general computer skills Excellent verbal and written communication skills, including corporate writing skills Must be able to handle multiple tasks within desired periods Must be able to create and enhance a system to adapt to the changing environment Exceptional interpersonal skills with a proven ability to build rapport, communicate effectively, and create positive client relationships Ability to work independently, but know when to escalate Adapting to the ever-changing scope of department, division and company Interact successfully with other administrative staff Take ownership of work and department Ability to work well with individuals at all levels of the organization Maintain a professional appearance and professional demeanor Ability to maintain confidentiality Ability to work overtime when necessary to meet deadlines What We Offer At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage. RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it. Salary And Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI-JW1 #LI-Onsite Pay Range USD $98,400.00 - USD $167,600.00 /Yr.
    $98.4k-167.6k yearly Auto-Apply 2d ago
  • Lead AI Engineer

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities. We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI opportunities. You will design robust, scalable AI platforms that leverage foundation models, RAG, multi-agent systems, and emerging technologies to create differentiated experiences for our customers. Responsibilities Primary Responsibilities 1. Technical Strategy & Architecture Own the end-to-end architecture for AI products and platforms: Model selection strategy (Google vs. OpenAI, small vs. large models) Multi-agent and workflow orchestration patterns (responder/thinker pattern, tool calling, agentic frameworks) Data and retrieval architecture (RAG, hybrid search, knowledge graphs, semantic caching) Evaluate and introduce emerging technologies such as: Next-generation LLMs and multimodal models Real-time streaming infrastructures Advanced agent frameworks, workflow engines (e.g., Agents SDK, Google ADK, LangGraph, etc.) 2. Platformization & Reusable Capabilities Design and lead the implementation of shared AI services and SDKs: Reusable RAG pipelines and ingestion frameworks Common UI components and design patterns for AI copilots and agents Modular reusable coding practices for agentic back-end processes Establish standards and best practices for: Prompt design and versioning Model and retrieval evaluation Observability, logging, and incident response for AI systems. 3. Leadership & Mentoring Provide hands-on technical leadership to AI Engineers, ML Engineers, and Data Scientists: Guide architectural decisions and code quality Conduct thorough design and code reviews Mentor team members in LLMs, RAG, agentic design, and production AI practices Help define and grow the AI engineering culture, focusing on innovation, quality, and responsible AI. 4. Delivery & Stakeholder Management Partner closely with Product, Design, and Business stakeholders to: Identify high-value AI use cases aligned with company strategy and PropTech domain needs Shape product roadmaps and define measurable success criteria for AI initiatives Lead complex, cross-functional AI projects from concept to production, ensuring: Clear requirement definitions and project plans On-time delivery with high quality and reliability Ongoing iteration based on user feedback and metrics. 5. Evaluation, Governance & Responsible AI Define robust evaluation frameworks: Offline and online metrics for relevance, safety, user satisfaction, and business impact Human evaluation workflows for complex or sensitive tasks Drive AI governance and responsible AI practices: Content safety, bias and fairness considerations, PII handling Compliance with internal policies and external regulations (e.g., GDPR-like requirements, data residency) Collaborate with security, privacy, and legal teams to ensure compliant AI solutions. 6. Performance, Reliability & Cost Management Lead performance and cost optimization for AI systems: Model routing, distillation, and caching strategies Right-sizing infrastructure and making build-vs-buy decisions SLAs/SLOs for key AI services, including latency, uptime, and error budgets. Proactively identify and mitigate technical risks related to scalability, data quality, or vendor lock-in. Qualifications Required Knowledge / Skills / Abilities Typically 8+ years of experience in Software Engineering, ML Engineering, or Data Science, with 3+ years hands-on in Applied AI/LLMs and at least 2+ years in a senior/lead role. Deep expertise in: Python and TypeScript/JavaScript in production environments Designing and operating distributed, cloud-native systems (GCP, Azure, or AWS) Containerization and orchestration (Docker, Kubernetes) and modern CI/CD. Working with coding assistants like Windsurf, Cursor, Codex, etc. Proven track record of: Architecting and shipping complex AI systems to production at scale Leading multi-engineer initiatives and mentoring others Making data-driven tradeoffs between speed, quality, and cost. Advanced experience with: LLM-based application design (prompting, tool use, function calling, multi-agent workflows) RAG architectures, vector databases, and retrieval optimization techniques AI observability, monitoring, and evaluation frameworks. Excellent communication and stakeholder management skills: Ability to communicate complex AI concepts to executives and non-technical partners Comfortable representing AI strategy and progress to leadership and cross-functional teams. Nice-to-Have Skills / Abilities Experience with: Working with coding assistants like Windsurf, Cursor, Codex, etc. Multimodal and real-time agents (voice + text + UI control, streaming interactions). Background in: AI experiment tracking and evaluation frameworks (e.g., OpenAI Evals, Langsmith Evals, etc.) Data platforms (data lakes/warehouses, feature stores, event streams like Kafka) Browser automation software such as PlayWright Designing AI products in domains with strong regulatory or privacy constraints. Experience building organizational AI strategies, setting standards, and helping define AI hiring and capability roadmaps. #LI-JL1 #LI-REMOTE Pay Range USD $125,700.00 - USD $213,900.00 /Yr.
    $125.7k-213.9k yearly Auto-Apply 13d ago
  • Network Engineer

    Realpage 4.7company rating

    Realpage job in Richardson, TX

    To meet the logistical demands from the continued growth of WhiteSky Communications, the Integration team needs an Engineer to stage, turn up, and test equipment to ensure on-time completion of WhiteSky installations Responsibilities Configure basic network hardware for deployment: Follow established templates to activate Multi-Dwelling Unit (MDU) networks, such as setting IP addresses and configuring routers, switches, and access points (APs). Monitor network elements: Use established tools to ensure systems function properly and escalate issues beyond basic troubleshooting to higher-level engineers. Turn up and test basic circuits (e.g., EPL, DIA, Wavelength) Assist in activating and repairing services like Internet, Managed Wi-Fi, or video under some supervision, ensuring proper functionality. Provide basic technical support: Address routine customer inquiries related to activations or outages and escalate complex issues as needed. Document network changes: Update trouble tickets and record basic configuration or repair details in appropriate systems. Collaborate with field teams: Support the replacement or repair of network hardware (e.g., switches, routers, Dish Smartbox) during activations or maintenance tasks. Assist in small tasks: Participate in routine deployments or repairs under guidance, meeting project timelines and maintaining network stability. Use basic automation tools: Apply directed scripts or tools to assist with network activations or monitoring tasks. Troubleshoot entry-level issues: Identify and resolve simple network performance problems, such as connectivity issues, escalating unresolved cases. Learn and adapt: Gain experience with new technologies (e.g., GPON, Dish Smartbox) and procedures to support future growth. #LI-RS1 Qualifications Bachelor's Degree in computer science or related field. Or Associate's Degree and two years of experience. Or four years of experience within a service provider or network engineering team. At least one associate level networking certification (CCNA, CWNA, JNCIA, Network+) KNOWLEDGE/SKILLS/ABILITIES Demonstrate proficiency in Cisco, Juniper, or MikroTik RouterOS. Apply knowledge of wired Ethernet LANs, wireless LANs (Wi-Fi), and P2P/P2MP microwave wireless solutions, including Active Ethernet and xPON. Configure and manage data network elements such as IP routers, Ethernet switches, and firewalls. Utilize IPv4 and IPv6 network technologies (IP addressing with CIDR, VLSM, HEX), ARP, DHCPv6, and SLAAC. Implement Layer-2 network technologies, including Ethernet LAN/MAN, IEEE standards (802.3xx), and 802.1q VLAN tagging. Leverage knowledge of IEEE 802.11 wireless standards (e.g., b/g/n/ac/ax) and security protocols. Utilize network automation with Python or Ansible. Demonstrate above-average problem-solving and critical thinking skills. Exhibit excellent organizational, verbal, and written communication skills. A flexible schedule must include some after-hours activations. Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 40+ pounds. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI-RS1 #LI-ONSITE Pay Range USD $26.97 - USD $45.91 /Hr.
    $27-45.9 hourly Auto-Apply 38d ago
  • Global Physical Security Data Analytics & Reporting Specialist

    Cyrusone 4.6company rating

    Dallas, TX job

    The Global Physical Security Data Analytics & Reporting Specialist is pivotal in supporting the Global Physical Security Organization by enhancing operational efficiency through data-driven insights and effective vendor management. This position is centered around the analysis of diverse security data sources and is responsible for developing and maintaining detailed reports and interactive dashboards using Power BI, Smartsheet, and SharePoint to summarize critical security metrics, ensuring that stakeholders have timely access to relevant information for effective decision-making. **Responsibilities:** **Data Analytics and Reporting** + Analyze Physical Security Data: Examine security-related data from various sources to identify trends, patterns, and insights that inform workload allocation, enhance security measures, align with budgetary needs, and meet customer expectations. + Develop Comprehensive Reports and Dashboards: Create and maintain detailed reports and visual dashboards for stakeholders, summarizing critical security metrics (e.g., incident response times, access control breaches, risk assessments) and key performance indicators to facilitate informed decision-making. + Collaborate with Security Teams: Work closely with cross-functional teams to refine data collection processes, ensuring accuracy, integrity in reporting processes, ensuring data accuracy and integrity across all reporting platforms and tools. + Define and Oversee KPIs: Contribute to the definition of key performance indicators (KPIs) and metrics essential for assessing organizational performance, monitoring risks, and ensuring the completion of security objectives. + Produce Trend Analysis: Generate trend analyses to support strategic initiatives, identifying areas for improvement and potential risks to enhance overall security posture. **Vendor Performance Management** + Evaluate Vendor Relationships: Assist in managing relationships with security vendors and service providers to ensure alignment with organizational goals and quality standards. + Support Vendor Selection: Conduct market research and comparative analysis of vendor proposals to select reliable, cost-effective security solutions. + Monitor Vendor Performance: Evaluate vendor performance against established service level agreements (SLAs) to ensure compliance and address issues promptly. + Contract Negotiation + Assist in Contract Negotiations: Support negotiations regarding scope, terms, SLAs, and pricing with vendors, collaborating with internal teams. + Request for Proposal (RFP) Management: Provide support throughout the bidding and selection process for security vendors, including preparing bid packages and facilitating onboarding. + Participate in Bid Review: Engage in evaluating vendor proposals to ensure they meet operational requirements and standards. + Document Findings: Compile and present findings to stakeholders for informed decision-making based on comprehensive analyses. **Procurement and Product Selection** + Collaborate with Internal Teams: Work with departments to identify and select products and services that enhance operational efficiency. + Develop Sourcing Strategies: Create effective strategies for acquiring materials and services, ensuring cost-effectiveness and timely delivery. + Conduct Cost-Benefit Analyses: Evaluate potential purchases to ensure they provide optimal value and meet organizational needs. + Stay Informed on Industry Trends: Maintain knowledge of industry trends, emerging technologies, and best practices in physical security to inform procurement decisions. **Budget Support and Tracking** + Conduct Cost Analysis and Budget Management: Perform cost analyses and track expenditures to ensure projects align with financial goals and constraints. + Assist with Budget Development: Support the development and management of budgets for physical security initiatives, ensuring efficient resource allocation and alignment with business objectives. + Lead Purchase Orders and Invoice Review: Serve as the departmental lead for opening purchase orders (POs) and reviewing invoices to ensure they align with goods and services ordered and received. + Monitor Expenditures: Keep track of expenditures to ensure adherence to budgetary constraints and financial goals, while also providing insights for potential adjustments. + Review Financial Reports and Forecasts: Assist in reviewing financial reports and forecasts to facilitate strategic planning and resource allocation. + Implement Forecasting Techniques: Utilize forecasting techniques to anticipate future physical security needs in data centers, aligning budgeting processes with anticipated requirements. + Conduct Regular Financial Analyses: Perform ongoing financial analyses to assess the return on investment for physical security technology expenditures, recommending cost optimization strategies for data center operations. **Support for Global Security Data Policy and Procedures** + Provide Backup for Global Security Data Policies: Offer support and backup for the Global Security Data policies and procedures, ensuring compliance and consistency in data management practices within departmental SLOs. + Ensure Adherence to Best Practices: Monitor adherence to policies and best practices in data handling and reporting, fostering a culture of compliance and accountability. + Maintain Reporting Tools and Document Libraries: Oversee the maintenance of reporting tools, document libraries, and the services and equipment catalog to support operational efficiency and meet customer demand. **Qualifications:** + 3+ years of experience in data analytics, vendor management, or related roles. + Strong analytical skills and attention to details, with proficiency in data analysis tools (e.g., Power BI, Smartsheet). + Experience in vendor management and contract negotiation processes. + Excellent communication and presentation skills for conveying complex information clearly. + Familiarity with budgeting and financial management principles. + Ability to work independently and collaboratively in a fast-paced environment. + This position may require occasional travel to vendor offices and operational sites. + Experience in the security or data center industry is preferred. **Education / Certifications:** + Bachelor's degree in Security Management, Business Administration, Data Analytics, or a related field. + Certifications in security management (e.g., CPP, PSP) or data analytics (e.g., Microsoft Certified: Data Analyst Associate) are a plus. + Experience with global security programs, particularly in the data center or technology sector. + Familiarity with ITIL or similar service management frameworks for managing support CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
    $91k-123k yearly est. 41d ago

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