There is more than meets the eye when it comes to being a receiver dispatcher. For example, did you know that they make an average of $20.59 an hour? That's $42,822 a year! Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.
There are certain skills that many receiver dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, organizational skills and writing skills.
If you're interested in becoming a receiver dispatcher, one of the first things to consider is how much education you need. We've determined that 21.9% of receiver dispatchers have a bachelor's degree. In terms of higher education levels, we found that 1.9% of receiver dispatchers have master's degrees. Even though some receiver dispatchers have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a receiver dispatcher can determine their career goals through the career progression. For example, they could start out with a role such as dispatcher, progress to a title such as delivery driver and then eventually end up with the title operations manager.
What Am I Worth?
There are several types of receiver dispatcher, including:
Dispatchers can work a number of important jobs. In fact, did you know they're also known as public safety telecommunicators? Sounds really important, right? They answer emergency and nonemergency calls for police, fire and ambulance departments.
As a dispatcher, you'll most likely work in an emergency communication center called a public safety answering point. Since this is such an important position, you will be expected to be on-call to work evenings, weekends and even holidays. Also, don't be surprised if you have to work long 12-hour shifts occassionally. The people are depending on you!
Receivers usually are hired in warehouses and retail companies to maintain the merchandise flow. They receive shipments, inspect them for damages, and sort them for distribution in the store or store them in the warehouse. They keep a record of received and sent invoices to ensure orders are accurate. Furthermore, they fill orders by picking items from the warehouse and preparing them for delivery. Additionally, they monitor the movement of merchandise in the store and warehouse and place orders with suppliers when inventory is low. Besides that, they contact suppliers to resolve any shipping issues.
To get a job as a receiver, you need a high school diploma or its equivalent. You may be provided with on-the-job training. You need leadership, computer, multitasking, problem-solving, communication, and organization skills. Also, you must be proficient in using shipment tracking software. Receivers earn an average gross salary of $30,280 annually. This varies between $25,000 and $36,000.
A Service Dispatcher is meant to respond to the calls of customers and assist in any way possible. They also create reports or 'tickets' for every call, monitor logs, and transfer messages as needed.
A Dispatcher has a number of other duties, such as resolving issues or offering information as needed, coordinating with other personnel and departments, offering help, operating telephones and computers, organizing calls and prioritizing them as needed, and updating important documentation. They may also need to direct field units and be able to answer emergency phone calls, such as those that the police or firefighters receive.
A person looking for work as a Service Dispatcher typically needs a high school diploma or a GED and good interpersonal and communication skills. Previous experience in customer service or a position similar to this one is usually necessary, as well, and they must have computer literacy. A Service Dispatcher, on average, earns over $33,000 a year.
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High School Diploma
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.9% of receiver dispatchers listed customer service on their resume, but soft skills such as interpersonal skills and organizational skills are important as well.
Zippia allows you to choose from different easy-to-use Receiver Dispatcher templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Receiver Dispatcher resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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