Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Best receptionist/administrator support certifications
Receptionist/administrator support certifications allow job seekers to demonstrate their competency as an receptionist/administrator support to employers. However, not all receptionist/administrator support certifications provide the same value for job seekers.
The best certifications for a receptionist/administrator support are Certified Medical Administrative Assistant (CMAA), Word 2010 Certification, and Nationally Certified Medical Office Assistant (NCMOA).
Below is a list of the best receptionist/administrator support certifications. Obtaining an receptionist/administrator support certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for receptionist/administrator supports
| Rank | Receptionist/administrator support certification | Organization |
|---|---|---|
| 1 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 2 | Word 2010 Certification | MS |
| 3 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
| 4 | Microsoft Office Specialist: Expert (Office 365 and Office 2019) | Microsoft |
4 best receptionist/administrator support certifications
1. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Word 2010 Certification
The Core-level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required?
3. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Demonstrate that you have the advanced skills needed to get the most out of Office by earning a Microsoft Office Specialist: Expert certification in multiple Office programs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? Every 1 year(s)
What is the best certification for a receptionist/administrator support?
The best receptionist/administrator support certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this receptionist/administrator support certification:
- To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
What certifications can impact a receptionist/administrator support career and salary?
The Microsoft Office Specialist: Expert (Office 365 and Office 2019) certification will help you to secure a program secretary position, which will increase your pay and career trajectory. A program secretary's average salary is $34,860 whereas receptionist/administrator supports make an average salary of $31,863.
The most common combination of receptionist/administrator support certifications include: Certified Medical Administrative Assistant (CMAA), Word 2010 Certification, and Nationally Certified Medical Office Assistant (NCMOA).
Online courses for receptionist/administrator supports to earn certifications
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
3. Professional Receptionist Course by London Reception Academy
Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Create Customer Support Data with Google Sheets
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...
6. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
7. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
9. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
10. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
11. Effective Legal Office Administration
Effective Legal Office Administration...
12. IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...
13. Microsoft Office 365 Administration
Microsoft Office 365 Administration...
14. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
15. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
16. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
17. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
18. Introduction to Business Support System - BSS
Learn about business support system employed in telecom domain...
19. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
20. Service Desk Analyst Crash course for beginners.
Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...