Receptionist and Host - Dual Role
Receptionist job in Opelika, AL
Want to work in a place where you can have a massive impact on your team, through encouraging and inspiring leadership? Are you interested in creating experiences for people that blow them away, leaving you forever etched in their memory?! If you believe that the quality of moments experienced shapes the quality of one's life, then you can truly understand the
importance of your position here. Botanic is a purpose. Everything we have created here has a purpose that is rooted in enriching lives. Botanic is a special place and will only accept the best!
The position of the Receptionist/Host will serve as the main point of contact for guests, fully embodying the high level of customer service we will provide, taking time to get to know each individual guest and fine tune how we as Botanic can make a lasting impression on them. Our receptionist must be extremely personable, warm, and inviting, with utmost attention to detail.
Looking for a role that's never boring? Join our team as a Daytime Hostess/Receptionist! A few days a week you'll be the friendly face greeting guests and managing the flow of our dining room. On other days, you'll step into the receptionist role, handling calls, making reservations, and front desk support. This is a great fit for someone who enjoys hospitality, stays organized, and loves working with people.
What You Will Do:
Greet and seat guests with warmth and professionalism
Manage reservations, waitlists, and guest flow
Answer phones, emails, and assist visitors
Support scheduling and light administrative tasks
Keep reception and host areas tidy and welcoming
What We Are Looking For:
Friendly, professional, and reliable
Strong communication and multitasking skills
Previous customer service or hospitality experience preferred
Comfortable with basic computer tasks and reservation systems
Schedule:
Daytime shifts with a split schedule: some days you will host, some days you will be the receptionist.
Work schedule
Other
Weekend availability
Monday to Friday
RECEPTIONIST | ALL LOCATIONS
Receptionist job in Wetumpka, AL
Job Description
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
Job Duties:
Prepare clinics in advance for upcoming physician schedules.
Check for errors in scheduling on your clinic schedule.
Print physician clinical schedule and surgery schedule for the clinical staff 30 minutes after each clinic.
Change patient statuses appropriately within the EMR and Clearwave systems.
Clear canceled, rescheduled, and no-show patient superbills daily.
Import patient medical information from the patient portal and pharmacies when available.
Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
Obtain a copy of the patient's driver's license and front and back of insurance cards if not scanned at the Kiosk.
Verify all patient information from Clearwave to the EMR system each time the patient checks in.
Obtain a complete update of the patient's medical history every 12 months.
Obtain and enter referrals for Medicaid, Tricare, certain Blue Cross Blue Shield policies, and any other insurance policies that require them.
Collect, count, and turn in any monies collected and appropriate receipts to the safe daily.
Count and record totals for the change bag after using and at the end of the day after returning to the safe.
Communicate with your supervisor when voided payments are needed and turn in all voided receipts from Clearwave to your supervisor.
Clear all flags and tasks in Clearwave at the end of each clinic.
Close the Clearwave money journal every morning and turn in to accounts receivable representative.
Coordinate physical therapy scheduling.
Coordinate patient referrals to outside facilities for consults with the Medical Records department.
Schedule follow up appointments within the practice or consults within the practice.
Send prescriptions electronically to patient selected pharmacies.
Schedule any tests ordered such as MRI, CT, labs, DEXA, EMG/NCV, ultrasounds, etc.
Place labs in the appropriate bin for pickup, and call or text outside agent for pickup.
Dispose of patient records in the correct receptacle daily.
Call appropriate agencies for assistance in case of emergency.
Relay messages to physicians when necessary to complete patient requests.
Record comments in patient charts to ensure good communication and understanding for all departments on issues as they arise.
Print payment charge detail reports when requested by patients and explain charges when necessary.
Direct walk-in patients to the correct department or facility or register and schedule appointments when needed.
Report any facility issues (ex. Lights blinking, broken equipment) to your supervisor.
Sanitize and clean iPads, Kiosks, and your work area during down time.
Follow appropriate dress code presenting a professional and cohesive image.
Correctly record your time in and out of work daily and check for missed punches. Sign off bi-weekly on your time.
Turn in all time off requests to your supervisor in a timely manner.
Work with the Insurance Department to set up payment arrangements with patients when necessary.
Work with the Medical Records department with scanning, filing, or any task assigned or requested.
Help other departments and your supervisor with tasks assigned or requested to ensure a cohesive teamwork environment.
Cross-train to check-out or check-in when scheduled by your supervisor.
Comply with all HIPPA rules when dealing with patients and patient information.
Stay late until all patients have been checked out and/or the doors lock.
Participation in facility meetings and activities when scheduled.
Office Specialist - Montgomery
Receptionist job in Montgomery, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions
.
Customer Service
Answer incoming customer calls and route calls to the appropriate department.
Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
Respond to customer account and billing questions or concerns.
Contact customers regarding invalid payments and funding sources.
Accounting
Process customer payments received and complete daily bank deposits.
Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
Process account write offs and termination of customer accounts as needed.
Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
Review payroll and make adjustments as needed.
Maintain petty cash.
Human Resources
Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
Assist new and current employees with general HR/Benefits questions.
Process monthly employee changes including but not limited to pay rate and status changes.
Complete termination process for exiting employees.
Manage Workers' Compensation and Auto Insurance claims.
Qualifications
High School Diploma or equivalent
Must have excellent customer service skills.
Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
Must have excellent organizational skills, be able to multitask and determine priorities.
Must have excellent attention to detail; accuracy of work is highly important.
Must have excellent communication skills, both oral and written.
Must be able to work well both independently and as part of a team.
Ability to adhere to Cook's Grooming policy
This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
Competitive Pay!
Health, Dental, Vision, Life, Disability!
401(k) Retirement Plan with Company Match!
Paid Time Off - Vacation/Sick Time + Holidays!
Mentorship & Advancement opportunities!
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Data Entry Associate
Receptionist job in Columbus, GA
Job Description
Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems.
They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models.
Why Join This Team?
Earn up to $18 USD/hr, paid weekly
Payments via PayPal or AirTM
Access to a free Model Playground to test and interact with leading AI models
Flexible, remote work - no contracts or fixed hours
Join a global network of experts contributing to AI advancements
Incentive payments may apply depending on project terms
Requirements
Bachelor's degree or currently enrolled
Strong analytical and problem-solving skills
Ability to develop professional-level prompts
Strong writing skills for clear, concise explanations
Close attention to detail and accuracy
Nice to Have (If Applicable)
Background in literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience
Interest or background in AI, machine learning, or creative tech tools
What You'll Do
Adopt a user mindset to create natural, real-world data
Use structured rubrics to evaluate and address user needs
Review, rank, and evaluate AI outputs for reasoning and problem-solving quality
Contribute across multiple projects based on your skills and experience
Provide clear written explanations and feedback to improve AI systems
Apply now to help shape the future of safe and intelligent AI systems!
Front Desk
Receptionist job in Montgomery, AL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience required
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate range up to $20
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsoroffice
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyFront Office
Receptionist job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Receptionist
Receptionist job in Columbus, GA
Job Details Orchard View Rehabilitation and Skilled Nursing - Columbus, GA Part TimeSummary
To perform clerical support in an efficient manner
ESSENTIAL DUTIES & RESPONSIBILITIES
Operates the multi-line phone system as required. Determines the nature of the call and directs caller to appropriate individual or department.
Greet visitors and directs them to appropriate office and/or resident room.
Light typing.
Makes appropriate overhead announcements in a professional manner. (Ensure overhead paging is kept to a minimum)
STAFF DEVELOPMENT
Attend and participate in in-service, educational classes and on-the-job training programs including annual OSHA and MSDS in-service training programs concerning hazardous communication, TB management and blood borne pathogens.
SAFETY AND SANITATION
Report all unsafe/hazardous conditions, defective equipment, etc., to supervisor immediately.
RESIDENT RIGHTS
Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
Knock before entering a resident's room.
Assure residents' right to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints are followed.
Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which insures the self-respect, personal dignity, rights and physical safety of each resident and center guest.
GENERAL REQUIREMENTS
Must be capable to execute all terms and conditions set forth in the Employee Handbook including, but not limited to:
Works in a safety conscious manner, which ensures safe work practices are used in order not to pose a risk to others in the workplace.
Complies with polices and procedures, local, state and federal regulations.
Adheres to policy on Drug Free Workplace.
Must adhere to standard of cleanliness, grooming, hygiene and dress code.
QUALIFICATIONS
To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or GED
Knowledge of multi-line phone system
Previous experience is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the ADA may be made to enable individuals with disabilities to perform the essential functions.
Must be able to push, pull, move and/or lift up to but no more than 50 pounds to a height of 6ft.
Must be able to push, pull, move and carry up to but no more than 50 pounds a minimum distance of 20 feet.
Chiropractic Office Receptionist
Receptionist job in Montgomery, AL
Salary: Varies based on experience & qualifications
We are a fast paced high volume Chiropractic office who has been family owned for 20+ years. We are well known in the Montgomery and surrounding areas for our compassionate staff and excellent customer service. We are looking to add an all-star team player to the team! Experience is highly preferred but not necessarily required. The hiring process steps are as follows:
Submit your resume
Include your professional references or you can email them ********************************
Complete the required assessment by clicking the link below. We want to ensure that all applicants have a fair and equal chance, so were using a TestGorilla assessment.This minimizes unconscious bias in our hiring process. Ready to join our team? Start by clicking the link below. Create a candidate test gorilla profile and take the assessments.
**************************************
4. Successful candidates will be invited to a job interview
JOB DESCRIPTION AND REQUIREMENTS:
The most important skill for this job is being able to communicate effectively with patient's about the importance of following their Doctor's treatment plan in order to schedule the necessary appointments for that patient.
In addition to this you will b e on the phone ALOT and need to be comfortable making ALOT of phone calls and talking to ALOT of people over the phone with excellent phone etiquette and a happy attitude.
Must smile and greet patients and get their follow up and additional appointments scheduled AND be comfortable collecting money due at the time of service.
Must be willing to learn about the benefits of each service in the office and master the ability to communicate the benefits to patients.
Must have excellent phone etiquette and grammar
Must be compassionate and caring when it comes to wanting patient's to benefit and get the most from their treatment at the office.
Must have a happy attitude that is also heard through the phone
Must be a people person and be very effective at communicating well with others.
Must have high energy and good phone skills with a bubbly personality and presence
Greeting and providing the BEST customer service to patients over the phone and in person
Existing patients check out and scheduling of next appointments according to office protocol.
Handles all scheduling/ rescheduling of all types of appointments.
Initiating communication with team member responsible for referrals to /from other offices that identified as needed at patient check out.
Initiating communication with team member responsible for authorizations needed for existing patients
Initiating communication with team member responsible for patient record and statement requests
Ensuring that existing patient services and financials in charts are recorded according to office protocol
Answer billing questions related to daily charges, daily collections, and daily posting.
Handles incoming phone calls for appointment scheduling.
Ensures that reminder texts are going out
Easy ApplyHouston Switchboard Operator (Full Time 11pm-7am)
Receptionist job in Montgomery, AL
Job DescriptionDescription:
PRIMARY LOCATION:
The Place of Performance is at Michael E. DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030
CITIZENSHIP REQUIREMENT: US Citizenship
EDUCATION AND QUALIFICATIONS:
High School Diploma or equivalent
MINIMUM REQUIRED SKILLS/EXPERIENCE:
· Must have with at least three years of telephone switchboard operating experience, of which one year involved substantial responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings
· Capable of placing various types of calls and performing operator services that require familiarity with large, multi-division organizational units.
· Must effectively deal with individuals from diverse backgrounds and work under pressure
Requirements:
POSITION OVERVIEW
· Operators should assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization
· shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
· Answer all incoming calls using the MEDVAMC Standard Greeting in a polite, efficient, and friendly manner, even during heavy workload or crises.
· Provide general information such as visiting hours and directions to the Medical Center.
· Operate emergency call and alarm systems, including Code Blue, fire, disaster, Code Green, Code Brown, and other urgent notifications.
· Use audio, radio, and digital paging systems, and maintain relevant records.
· Respond to patient and employee locator inquiries using computer terminals and published rosters.
· Operate the public address and radio paging systems as required, particularly during emergencies.
· Handle threatening or suicidal calls calmly and professionally, follow suicide prevention protocols, and notify proper authorities.
· Maintain up-to-date on-call personnel and essential staff schedules.
· Utilize two-way radios to communicate with Police and provide assistance during emergencies.
· Maintain workspace security and prevent unauthorized access.
· Adhere to ADP and Privacy Act guidelines for securing printed and electronic data.
· Assist with placing commercial and FTS (Federal Telecommunication System) calls.
· Report telephone equipment malfunctions and log service complaints.
· Document and record long-distance/toll calls and emergency responses.
· Use paging and overhead systems to support Medical Center operations.
Receptionist/Floater/Lunch Relief- 6:30am-2:00pm (Must have Childcare Experience)
Receptionist job in Columbus, GA
Job DescriptionSalary: $11.00-$12.50 Hourly
You Love Children and We'll LOVE You!!!
We're currently hiring a talented, detail oriented, receptionists to work at the front desk in our unique schools!!!
We have two receptionist positions open.
The hours are 6:30am-2:00pmon the other position.
At Growing Room we believe in a culture built around these core values: Educational Excellence, Safety & Security, Innovation, Passion, Trust, & Family.
We love to promote from within! If you are looking to further your career in Early Childhood, we provide continual advancement opportunities for driven individuals.
Some of the responsibilities for this role include the following:
Greeting and welcoming families and team members.
Answering the telephone.
Administrative paperwork.
Entering data into the computer.
Maintain parent accounts and student rosters.
Filing.
Helping out in the classrooms as needed.
Providing supervision and care to children.
Follow all state childcare licensing regulations.
Establish and maintain positive relationships with children, parents, and co-workers.
Create a fun, exciting, and loving environment for children to thrive in.
Our employee benefits include:75% Childcare Discount, Health Insurance, Dental Insurance, Vision Insurance,FREE Life Insurance, Supplemental Insurance,FREE Telemedicine Plan, 401K (with matching), Paid Vacation, Paid Holidays,FREE Employee Assistance Program, FREE Training, Birthday Celebrations & Recognition Programs.
You MUST be prepared to laugh, love, and learn more about children than you ever have!!!
This is by far one of the most joyous places to work, but you must be prepared to accept the challenges and benefits this job has to offer.
If you are ready to join a winning team where we laugh and have fun, apply today, We're excited to meet you!!!
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Do you have Childcare Experience? If yes, What position and age group?
Education:
High school or equivalent (Preferred)
Experience:
Computer skills: 1 year (Preferred)
Customer service: 1 year
Childcare Experience: 1 year
Knowledgeable of Bright from the Start Rules and Regulations
Work Location: Multiple locations
Litigation Secretary
Receptionist job in Montgomery, AL
The Litigation Secretary will be responsible for providing comprehensive administrative and clerical support to litigation attorneys and partners. This role demands a high level of organization, excellent communication skills, and the ability to manage multiple tasks simultaneously in a fast-paced environment.
Responsibilities:
Document Preparation: Prepare, revise, and format legal documents, including pleadings, motions, briefs, and discovery materials, ensuring accuracy and compliance with court rules and deadlines.
Case Management: Maintain and organize case files, including electronic and paper records, ensuring that all documents are filed properly and accessible when needed.
Court Filings: Assist with electronic and manual court filings, ensuring all documents are filed on time and in accordance with local, state, and federal court requirements.
Scheduling: Coordinate and schedule meetings, depositions, hearings, and court appearances, managing the attorneys' calendars effectively.
Correspondence: Draft, proofread, and manage correspondence, including emails, letters, and memos, ensuring professional and clear communication.
Client Interaction: Serve as a liaison between clients, courts, opposing counsel, and other parties, handling inquiries and relaying messages as needed.
Billing: Assist with billing processes, including time entry, invoice preparation, and expense tracking.
Research: Conduct basic legal research and gather information relevant to cases, under the guidance of attorneys.
Office Management: Perform general office duties, including answering phones, photocopying, scanning, and ordering supplies.
Requirements:
Education: High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
Experience: Minimum of 3-5 years of experience as a litigation secretary or in a similar role within a law firm.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), legal document management systems, and electronic court filing systems.
Switchboard Operator Clerical Specialist - PBX Telecom
Receptionist job in Columbus, GA
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* The Clerical Specialist - PBX/Telecom is responsible for operating the hospital's switchboard, paging and radio systems, and alarm monitoring systems. This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency alerts. The position also provides after-hours receptionist support, visitor management assistance, and enforces facility communication policies.
Essential Functions
* Answers, screens, and transfers internal and external telephone calls promptly and courteously
* Performs overhead paging and emergency code announcements according to protocol
* Monitors and responds to facility emergency, security, and maintenance alarms
* Operates hospital paging systems and radio communications equipment
* Notifies appropriate on-call staff for surgery, cath lab, endoscopy, and other service lines
* Enforces hospital visitation policies and assists with visitor inquiries after hours
* Performs clerical tasks such as filing, copying, stocking supplies, and data entry
* Documents key events and responses during emergencies for internal reporting
* Maintains a calm, professional demeanor while managing high call volumes and emergency communications
Knowledge/Skills/Abilities/Expectations
* Strong communication and customer service skills
* Ability to remain composed and effective in emergency situations
* Proficient in the use of multi-line phone systems and paging equipment
* Basic computer skills and familiarity with clerical procedures
* Ability to handle confidential information appropriately
* Demonstrates critical thinking, independent judgment, and attention to detail
* Must be able to sit for extended periods and perform repetitive hand and finger motions
* Ability to work independently with minimal supervision
Qualifications
Education
* High school diploma or equivalent required
Licenses/Certifications
* None required
Experience
* Minimum one (1) year experience operating a switchboard, call center system, or related telecommunications function preferred
Front Desk Agent
Receptionist job in Columbus, GA
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
Front Desk Agent
Receptionist job in Columbus, GA
Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.
· Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
· Ensure all guests are checked in/out in a courteous and timely manner.
· Review Front Office Log daily and monitor all VIP/Special Guests request.
· Must always be aware of current rates, packages, and promotions.
· Log and deliver all messages, packages, and mail in a timely professional manner.
· Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
· Run room status reports and relay necessary information to affected departments.
· Comply with standards/regulations to encourage a safe and efficient hotel operation.
· Assist with training/cross training for new hires and current employees.
· Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
· Participate in day-to-day operations and establish a pleasant relationship with staff.
· Attend/Participate in all meetings and training required by management.
· Perform other duties as assigned by management.
Qualifications and Education Requirements
· High school diploma or GED required.
· Must be 18+ years old.
· Microsoft Office Suite (Outlook, Excel, Word) preferred.
· Detail oriented with strong verbal/written communication skills required.
· Able to work well in stressful situations and maintain composure under pressure.
· Strong mathematical skills required to complete payment processing.
· Must pass a background check and drug screen.
Physical requirements
· Must be able to stand/walk for extended periods of time.
· Able to lift, carry, push, and pull up to 10-25 lbs.
Disclaimer:
The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Front Office Full Time
Receptionist job in Montgomery, AL
Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. * Greet and register patients in a professional and welcoming manner.
* Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal.
* Answer/Return phone calls and voicemails promptly within established timeframes.
* Schedule initial and return appointments with the correct appointment type and referring provider.
* Accurately enter the correct referring entity for each appointment.
* Maintain and update patient charts to ensure documentation is complete.
* Schedule return appointments and maintain patient chart organization.
* Add informative notes to appointments to assist providers and clinical staff.
* Track and follow up on no show appointments.
* Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency.
* Understand and prepare what each provider requires for a productive clinic.
* Verify insurance benefits and eligibility; document accurately in the EMR system.
* Obtain and verify referral numbers and authorizations for upcoming appointments.
* Register and utilize online portals to obtain authorizations (if applicable).
* Collect co-pays, patient balances, DME deposits, and pre-payments at check-in.
* Collect outstanding balances in collections prior to scheduling.
* Post daily charges to patient accounts and balance all transactions accurately.
* Enter daily charge data and reconcile financial activity.
* Review, enter, and edit daily bank deposits and deposit reports.
* Prepare daily balance sheets, cashiers reports, and deposit summaries.
* Accurately enter and update patient demographic and insurance information in the EMR.
* Scan scripts, referrals, medical records, and appointment requests into EMR.
* Print provider schedules and scripts at the start of each clinic day.
* Distribute work and school excuses to patients as needed.
* Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management.
Experience:
Required:
* Six (6) months experience in medical office setting.
Preferred:
* Medical Billing/Coding certification.
Education:
Required:
* High School Diploma or equivalent.
Special Qualifications:
Required:
* Valid Drivers License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
* Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
* BLS Certification (if applicable).
* Basic computer skills.
* Must be able to work independently.
Preferred:
* Knowledge of AthenaNet and medical terminology.
All applicants must apply at
Part-Time Receptionist / Front Office
Receptionist job in Montgomery, AL
Job Description
Maranda Hiett - State Farm Agency, located in Montgomery, AL, has an immediate opening for a part-time Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Hourly Pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Dental Front Office
Receptionist job in Phenix City, AL
Minimum of three years Dental Office Experience is Required. • Must be extremely professional with great Customer Service Skills • Able to effectively run the front office • Knowledge of Office Responsibilities: Accounts Receivable/Payable, Insurance Billing, Treatment Planning, plus, collects co-pays and deductibles
• Diplomatic Problem Solving
• Excellent Scheduling-Rescheduling Ability
• Must be able to compliment Doctor's Management Style
• Professional, Friendly Atmosphere
• Hours: Mon-Fri 9.00 - approx 6.00 p.m.
• Excellent Dentist to work with
Business Office Cooridnator
Receptionist job in Montgomery, AL
The Business Office Coordinator is responsible for providing, reviewing, and approving transactions that pertain to the daily operations of the office and institution as a whole. This position will support the daily operations of the Business Office and helps ensure efficient, accurate, and student-centered financial services. This position assists with accounting functions, student billing, cashiering, purchasing support, and office coordination. The Business Office Coordinator.is responsible for assisting with timely payments to vendors and collecting funds due to the College from third party sources, as well serving as a key point of contact for students, employees, vendors, and campus departments, promoting excellent customer service and compliance with college policies and procedures.
Salary Schedule: E2 02
Essential Duties and Responsibilities
* Assists with daily Business Office operations.
* Reconciles vendor statements each month with the amount paid by the College, researches any differences, and reports violations or noncompliance of the purchasing system to the Chief Financial Officer.
* Processes independent contracts for the College including 1099s.
* Reviews the age of accounts receivable each month, maintains procedures that will provide cash as soon as possible for the College, and follows up on accounts that have been outstanding for an extended period of time.
* Prepares and approves cashier transaction voids.
* Manages the daily receipts and payments of cash, while ensuring proper handling and securing of cash.
* Assists in producing and providing yearly payroll reports.
* Assists with the preparation of monthly, quarterly, and yearly payroll reports to include Federal 941 Tax reports, State tax reports, and Teacher Retirement.
* Assists in compiling information for audits and/or other related reports.
* Assists with the end of month/fiscal year-end reconciliation and closeout process.
* Keeps abreast of ever-changing federal, state and local rates and guidelines mandated by the state and Alabama Community College System required.
* Attends BANNER Group Meetings as new enhancements and releases are scheduled.
* Ensures that the Benefits and payroll Specialist keeps abreast of new employee benefits and maintains stock of brochures on benefits Trenholm offers.
* Assists with and enters journal entries that are necessary for month end, year-end, and grant reconciliation processes.
* Assists with budget management, to include but not limited to communication with department heads about issues that have availed themselves.
* Assists with the establishment of new fiscal year budgets.
* Provides clear communication to staff and faculty about current Trenholm State Community College Fiscal Policies and Procedures.
* Facilitates the timely and effective flow of campus communications and documents.
* Serves on College committees as requested.
* Participates in professional development, compliance, performance excellence, and training activities required.
* Complies with policies of the College, the Alabama Community College System, the Department of Education, and other external agencies.
* Retains and submits documentation as requested to support accreditation efforts.
* Establishes new vendors.
* Ensures annual coverage and payment for insurance policies.
* Performs other duties as assigned by the Chief Financial Officer.
Qualifications
Minimum Required Qualifications:
* Bachelor's degree in accountancy from a regionally accredited institution.
OR Bachelor's degree in related field with five (5) years accounting experience.
Preferred Qualifications:
* Master's degree from a regionally accredited institution.
* Experience in the Alabama Community College System or at an ACCS institution.
* Experience utilizing technology in order to generate reports and knowledge of word processing and other current computer software applications.
* Excellent oral, interpersonal, and technical and creative writing skills.
* Excellent organizational skills and detail oriented.
* Must have a collaborative work style and maintain specific attention to detail.
* Experience with BANNER ERP System.
Required Knowledge, Skills, & Abilities:
* Effective oral and written communication skills.
* Ability to work cooperatively with a variety of skilled/unskilled, professional, and administrative personnel.
* Ability to plan, organize, coordinate, and manage complicated tasks.
* Ability to enter and review Journal Entries that rely on the basics of accounting.
* Ability to manage multiple projects with conflicting priorities and meet strict deadlines.
* Ability to respond to emergency situations and exercise sound judgement, including the ability to function effectively under pressure.
* Ability to maintain confidentiality.
Application Procedures/Additional Information
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered. A complete application packet consists of:
* Trenholm State Community College online employment application.
* A current resume, including three (3) references.
* Copy of transcripts that demonstrate the required educational qualifications must be included and must identify the applicant, institution, degree, and date conferred.
WORK EXPERIENCE VERIFICATION
Neither a resume nor an application is appropriate verification of work experience. It is not our policy to contact current and/or previous employers to obtain employment verification. "Work experience verification is required in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the "Minimum Qualifications" section and other related experience. Verification should include dates of employment and position title(s). Proof of work experience verification may be delayed until an official offer of employment using the Work Experience Verification form, which is found on the Human Resources home page. All work experience verification must be completed within 15 days following the employment offer.
APPLICATION DEADLINE: Complete application files will be accepted by the Office of Human Resources on a continuous basis and remain active for one year for available positions. Incomplete application packets will eliminate the possibility of a position opportunity.
EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS: Trenholm State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Trenholm State Community College will make reasonable accommodations for qualified disabled applicants or employees. ADVON certified employer.
Trenholm State Community College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled by the applicants for this position should another vacancy occur during the search process. Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant will be responsible for the cost of the criminal background investigation.
This employer participates in E-Verify.
Receptionist
Receptionist job in Opelika, AL
Want to work in a place where you can have a massive impact on your team, through
encouraging and inspiring leadership? Are you interested in creating
experiences for people that blow them away, leaving you forever etched in their
memory?! If you have not yet found the company whose passion and standard for
excellence rivals yours… then it's time for us to meet. We are looking for people
that are looking for more than a paycheck. If you believe that the quality of moments
experienced shapes the quality of one's life, then you can truly understand the
importance of your position here. Botanic is a purpose. Everything we have created
here has a purpose that is rooted in enriching lives. Botanic is a special place and
will only accept the best!
The position of the Receptionist will serve as the main point of contact for guests, fully
embodying the high level of customer service we will provide, taking time to get to know
each individual guest and fine tune how we as Botanic can make a lasting impression
on them. Our receptionist must be extremely personable, warm, and inviting, with utmost
attention to detail.
Responsibilities:
-Receiving all visitors at front desk by
greeting, welcoming and directing them appropriately
-Answering, screening and appropriately forwarding
incoming phone calls
-Receiving and sorting daily mail
-Maintain all dining reservations
-Learn and execute reservation program
-Research and report on products
-Ensure reception area is tidy and presentable,
with all necessary supplies
-Establish relationships with guests
-Input all necessary information & print menus
nightly
-Perform other clerical receptionist duties such
as filing and copying
Qualifications:
-High school diploma required
-Proven work experience in similar role
-Proficiency in Microsoft Office
-Professional attitude and appearance
-Solid written and verbal communication skills
-Excellent organizational skills
-Multitasking and time-management skills, with the ability to prioritize tasks
-Weekend availability
Work schedule
Other
Weekend availability
RECEPTIONIST | ALL LOCATIONS
Receptionist job in Tallassee, AL
Job Description
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
Job Duties:
Prepare clinics in advance for upcoming physician schedules.
Check for errors in scheduling on your clinic schedule.
Print physician clinical schedule and surgery schedule for the clinical staff 30 minutes after each clinic.
Change patient statuses appropriately within the EMR and Clearwave systems.
Clear canceled, rescheduled, and no-show patient superbills daily.
Import patient medical information from the patient portal and pharmacies when available.
Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
Obtain a copy of the patient's driver's license and front and back of insurance cards if not scanned at the Kiosk.
Verify all patient information from Clearwave to the EMR system each time the patient checks in.
Obtain a complete update of the patient's medical history every 12 months.
Obtain and enter referrals for Medicaid, Tricare, certain Blue Cross Blue Shield policies, and any other insurance policies that require them.
Collect, count, and turn in any monies collected and appropriate receipts to the safe daily.
Count and record totals for the change bag after using and at the end of the day after returning to the safe.
Communicate with your supervisor when voided payments are needed and turn in all voided receipts from Clearwave to your supervisor.
Clear all flags and tasks in Clearwave at the end of each clinic.
Close the Clearwave money journal every morning and turn in to accounts receivable representative.
Coordinate physical therapy scheduling.
Coordinate patient referrals to outside facilities for consults with the Medical Records department.
Schedule follow up appointments within the practice or consults within the practice.
Send prescriptions electronically to patient selected pharmacies.
Schedule any tests ordered such as MRI, CT, labs, DEXA, EMG/NCV, ultrasounds, etc.
Place labs in the appropriate bin for pickup, and call or text outside agent for pickup.
Dispose of patient records in the correct receptacle daily.
Call appropriate agencies for assistance in case of emergency.
Relay messages to physicians when necessary to complete patient requests.
Record comments in patient charts to ensure good communication and understanding for all departments on issues as they arise.
Print payment charge detail reports when requested by patients and explain charges when necessary.
Direct walk-in patients to the correct department or facility or register and schedule appointments when needed.
Report any facility issues (ex. Lights blinking, broken equipment) to your supervisor.
Sanitize and clean iPads, Kiosks, and your work area during down time.
Follow appropriate dress code presenting a professional and cohesive image.
Correctly record your time in and out of work daily and check for missed punches. Sign off bi-weekly on your time.
Turn in all time off requests to your supervisor in a timely manner.
Work with the Insurance Department to set up payment arrangements with patients when necessary.
Work with the Medical Records department with scanning, filing, or any task assigned or requested.
Help other departments and your supervisor with tasks assigned or requested to ensure a cohesive teamwork environment.
Cross-train to check-out or check-in when scheduled by your supervisor.
Comply with all HIPPA rules when dealing with patients and patient information.
Stay late until all patients have been checked out and/or the doors lock.
Participation in facility meetings and activities when scheduled.