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What is a receptionist/billing clerk and how to become one
A receptionist/billing clerk performs administrative and clerical duties to ensure the effective running of a business. Receptionist/billing clerks process the payment transactions of customers. Payments are received through various methods such as cash, online payments, etc. They manage account payables and resolve account discrepancies. They respond to customers' inquiries and concerns. Furthermore, they maintain records of financial documentation for reference and reconciliation. Additionally, they issue invoices and bills and send them to customers using various channels like mail, e-mail, and so on. Also, they update accounting records with new payments, balances, customer information, and the likes.
For this role, you need a high school diploma or its equivalent. Applicants must have a minimum of two years of relevant work experience. You must be proficient in Microsoft Office. You must have multitasking, interpersonal, organization, analytical, maths, and communication skills. A receptionist/billing clerk makes $25,479 per year, equivalent to $12.25 per hour. The range varies between $21,000 and $30,000.
Avg. Salary $31,932
Avg. Salary $59,228
American Indian and Alaska Native 0.86%
Asian 5.74%
Black or African American 10.55%
Hispanic or Latino 25.04%
Unknown 4.39%
White 53.42%
Genderfemale 92.78%
male 7.22%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is intermediate
7 - challenging
Work life balance is good
6.4 - fair
Receptionist/billing clerk career paths
Key steps to become a receptionist/billing clerk
Explore receptionist/billing clerk education requirements
Start to develop specific receptionist/billing clerk skills
Skills Percentages Patients 25.19% Data Entry 10.67% Customer Service 8.81% Telephone Calls 7.31% Appointment Scheduling 6.30% Complete relevant receptionist/billing clerk training and internships
Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New receptionist/billing clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a receptionist/billing clerk based on U.S. Bureau of Labor Statistics data and data from real receptionist/billing clerk resumes.Research receptionist/billing clerk duties and responsibilities
- Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
- Obtain and track all insurance referrals for patients with HMO products.
- Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
- Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Prepare your receptionist/billing clerk resume
When your background is strong enough, you can start writing your receptionist/billing clerk resume.
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Choose from 10+ customizable receptionist/billing clerk resume templates
Build a professional receptionist/billing clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your receptionist/billing clerk resume.
Apply for receptionist/billing clerk jobs
Now it's time to start searching for a receptionist/billing clerk job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first receptionist/billing clerk job
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Average receptionist/billing clerk salary
The average receptionist/billing clerk salary in the United States is $31,932 per year or $15 per hour. Receptionist/billing clerk salaries range between $26,000 and $39,000 per year.
What am I worth?
How do receptionist/billing clerks rate their job?
Receptionist/billing clerk reviews
There is no need to work in shift, especially evening or midnight shifts, disclaimer: i transitioned from the hospitality industry to insurance industry. Now i work 8-5 mostly and day off on weekends. And it has been great so far! I can finally sleep at nights now definitely!
Pay is too low especially in my country. And as we are a small firm, so career progression is super narrow. And regardless of how long i work there, pay will still be low.
Good work life balance, low stress and responsibility
Low pay, lack of progression
Graveyard Shifts! Staying up alnight is hard most nights that I had to work from midnight to 8am. And watching people suffer the most at that hour of the night morning.
Updated January 8, 2025
