Receptionist/billing clerk resume examples for 2025
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How to write a receptionist/billing clerk resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in receptionist/billing clerk-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the receptionist/billing clerk position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical receptionist/billing clerk skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a receptionist/billing clerk resume:
- Patients
- Data Entry
- Customer Service
- Telephone Calls
- Appointment Scheduling
- Front Desk
- Patient Appointments
- Office Equipment
- Medicaid
- Insurance Verification
- Insurance Forms
- Patient Charts
- EMR
- Insurance Claims
- Direct Calls
- CPT
- HIPAA
- Computer System
- Word Processing
- Patient Accounts
- Clerical Support
- Multi-Line Phone System
- Patient Demographics
- Insurance Eligibility
- Insurance Payments
- Bank Deposits
- Medical Billing
- Patient Payments
- Medical Charts
- ICD-9
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write receptionist/billing clerk experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from receptionist/billing clerk resumes:
Work history example #1
Sales/Stock Associate
Publix
- Provided premier customer service through communication and serving customers.
- Traveled daily to the bank to deliver cash deposits.
- Prepared and coordinated merchandise exchange requests and payment adjustments per corporate policy and applicable operating procedures.
- Maximized production flow through successful communication and teamwork.
- Ensured a positive shopping experience by building customer relationships and exceeding customer expectations.
Work history example #2
Desk Clerk
Massage Envy
- Revised and edited registration documents for better communication between the clinic and its patients.
- Registered patient payments; entered personal data into company database and performed daily closing the clinic.
- Checked in residents after midnight, and ran check out of dorm equipment.
- Followed appropriate patient registration/check-in policies and procedures.
- Required to maintain a relationship with entire spa team and maintain constant communication to ensure operations run smoothly and effectively.
Work history example #3
Check Out Clerk
Publix
- Adhered to department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment.
- Facilitated inter-departmental communication to effectively provide customer support.
- Prepared Specialized Digital Diagnostic Imaging Exams for Interpretation for Radiologist similar to PACS Systems.
- Processed in-store and internet catalog orders.
- Interpreted medical reports to apply appropriate ICD-9, and ICD-10,CPT and HCPCS codes.
Work history example #4
Mailroom Clerk
US Postal Service
- Logged and weighed all mail packages, including special deliveries, UPS, Fed-Ex, DHL etc.
- Participated in numerous youth sports initiatives to improve USPS visibility and neighborhood relations.
- Distributed mail parcels to Post Office boxes and carriers.Prepared and located Priority, Express, C.O.D.
- Sorted packages, express, priority, registered and certified mail.
- Identified, labeled, packaged, and expedited outgoing National and International mail.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from receptionist/billing clerk resumes:
Bachelor's Degree in medical assisting services
Bryant and Stratton College - Milwaukee West Campus, Wauwatosa, WI
2012 - 2015
Some College Courses in general studies
University of Portland, Portland, OR
2015 - 2015
Highlight your receptionist/billing clerk certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your receptionist/billing clerk resume:
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Administrative Assistant (CMAA)
- Word 2010 Certification
- Nationally Certified Insurance and Coding Specialist (NCICS)
- Certified Medical Office Manager (CMOM)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Certified Professional Biller (CPB)
- Certified Personal Chef (CPC)
- Certified Medical Insurance Specialist (CMIS)