Post job

Receptionist jobs in Brookline, MA

- 863 jobs
All
Receptionist
Front Desk Receptionist
Telephone Operator
Receptionist/Security Officer
Veterinary Receptionist
Medical Receptionist
Medical Billing, Receptionist
Office Worker
Office Clerical Assistant
Lead Receptionist
  • Front Desk Receptionist

    Plymouth Orthodontics

    Receptionist job in Plymouth, MA

    NOW HIRING: Front Desk / Insurance Coordinator Plymouth Orthodontics Plymouth, MA If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading. Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day. And were looking for afront desk superstarwho can keep up. Youre the type of person who: Gets arush from a busy, fast-paced day Knowsinsurance verificationlike its your second language Lovestechnologyand picks up new systems FAST Lives forhospitality warm, friendly, professional Stayscalm under pressureeven when the phones light up Wants togrow, not just work another job Shows upearly, takesownership, and cares about thedetails If thats you You will THRIVE here. Skills That Make You a Perfect Fit Experience withinsurance verification+ understanding PPO dental plans Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools Strongorganizational skills you follow up, follow through, and follow the system Ability tomultitask like a boss Positive energywith elite communication Ahospitality mindset: warm greetings, kindness, professionalism Loves being part of agrowing teamand contributing to the culture Schedule Monday Thursday 8:00 AM 5:30 PM (Three-day weekends always.) What Youll Do Greet patientswith genuine warmth and enthusiasm Answer phones+ schedule appointments with accuracy Verify insurancequickly and confidently Keeptreatment plansand patient data organized NavigateCloud9like a champ Help maintain aclean, efficient, professionalfront-desk flow Support the teamwhen things get busy (which is often in the BEST way) This isnt a slow office. This is ahigh-energy, high-standard, high-growth orthodontic practice. If that excites you, youre our person. Compensation Competitive pay- based on experience We take care of our team because they take care of our patients Why Join Us Work with adoctor and leadership team who actually care Growth-oriented practicewith opportunities to advance Fun, supportive culture Clear expectations +strong systems Make areal impacton patients every single day At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!
    $31k-40k yearly est. 1d ago
  • Medical Receptionist-- VARDC5695539

    Compunnel Inc. 4.4company rating

    Receptionist job in Wellesley, MA

    Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.
    $40k-47k yearly est. 3d ago
  • Medical Biller

    Insight Global

    Receptionist job in Pawtucket, RI

    As a Billing Specialist, you will manage the end-to-end medical billing process for multiple hospitals, facilities, and clients. Your role will involve entering and verifying patient and insurance information, coding procedures accurately, and submitting claims for professional services (Pro Fee). You will follow up on unpaid or denied claims, resolve discrepancies, and ensure compliance with payer requirements. Additionally, you'll collaborate with internal teams and external partners to maintain accurate records and support the acquisition transition. This position requires strong attention to detail, familiarity with medical billing systems, and the ability to work efficiently in a fast-paced environment. REQUIRED SKILLS AND EXPERIENCE Minimum 1-3 years in medical billing Medical Billing or Pro Fee billing Experience Familiarity with claims processing or CPC certification Onsite Requirement: Must work onsite in Pawtucket, RI, 5 days per week Schedule: 8am-5pm EST HS diploma
    $32k-38k yearly est. 1d ago
  • Receptionist, Security officer (Mark)

    Northeast Security 4.5company rating

    Receptionist job in Cambridge, MA

    Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status. Job Skills / Requirements Northeast security is seeking Security Reception officers for some of our premiere high-rise class A buildings in Cambridge. Pay Rate:$25 Must have receptionist or admin experience, this is a high energy Communicative position at a front desk office . Schedule: FT Mon-Fri 9:00am-5:00pm Recruiters will call to discuss preference upon applying. Receptionist Responsibilities include but are not limited to: Must keep a professional appearance. Must remain on post at all times. Answering phone calls. Using computer software. Provide general admin support and respond to inquiries and anticipate customers needs. Administrative work Review and approve all reports, duty logs, etc. submitted by security personnel. Ensure timely notification of all serious incidents. Basic computer knowledge Maintain effective communications with all assigned security personnel. Deliver a memorable and pleasant experience to all customers/vendors. Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location. Work with management in the development and implementation of sound employee relations, development, and retention programs for the location. Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually. Assume other duties as required by either Client or Northeast Security, Inc Receptionist Skills: Excellent customer service skills and service delivery orientation Answering phone calls Monitoring security Concierge personnel to ensure guest services are satisfactory Client Management Skills Strong Leadership skills Knowledge of supervisory practices, procedures, and security operations Ability to provide positive direction and motivate performance. Strong attention to detail Strong written and verbal communication skills Ability to show responsibility and friendliness towards clients and residents. Strong professionalism Ability to solve conflict/problem solve. Maintain the highest ethical and professional standards. Must be able to multi-task and self-manage in a dynamic environment. Must be knowledgeable of all company policies and procedures. Maintain effective relationships with all levels of the company and client organizations Receptionist Requirements: Customer Service Experience required. Receptionist or guest service experience required. two to three years of Previous reception experience, or related field/education. Neat and professional appearance Dependable means of transportation Ability to communicate clearly and effectively in English (both written and verbal) High School Diploma/GED Equivalent Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings. Must be at least 18 years of age. Education Requirements (All) High School Diploma Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan This is a Full-Time position 1st Shift.
    $25 hourly 6d ago
  • Telephone Operator I - Per Diem

    Tufts Medicine

    Receptionist job in Melrose, MA

    Title: Telephone Operator - Per Diem Hours: Per diem; please see requirements section. Requirements: * Required to work a minimum of 16 hours per 2- week scheduling block. This is subject to the department's needs and is up to the supervisors/managers' discretion. * Required to work weekend coverage based on department's needs. * Required to work a minimum of two holidays per year: 1 between November - May and 1 between June - November. * Will need to attend virtual orientation on Monday and in-person orientation on Tuesday during the day shift. Candidate must train at least 2-3 weekdays until training is completed. Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed. Job Description Minimum Qualifications: 1. High school diploma or equivalent. Preferred Qualifications: 1. Experience working in a call center environment. 2. Experience with Spok and TigerConnect applications. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner. 2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination. 3. Prioritize calls and utilize time effectively to accomplish desired results. 4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems. 5. Activate time-sensitive clinical and emergency codes as directed. 6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls. 7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations. 8. Initiate requests for pages using page system or other messaging applications. 9. Navigate and use multiple platforms to retrieve call information. 10. Capture non-clinical information from callers and provide accurate information to clinical providers. 11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc. 12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks. 13. Maintain documentation of all codes in code log. 14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment. Physical Requirements: 1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment. 3. Requires ability to see computer screen, monitoring equipment and reports. Skills & Abilities: 1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure. 2. Excellent customer service skills. 3. Ability to work as part of a team. 4. Ability to adapt to changing situations and demands. 5. Ability to remain composed in stressful situations. 6. Time management, planning and organizational skills. 7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $17.57 - $21.96
    $17.6-22 hourly 12d ago
  • Front Desk/ Receptionist

    Mindlance 4.6company rating

    Receptionist job in Cambridge, MA

    • Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************
    $32k-38k yearly est. Easy Apply 18h ago
  • BFT CLERICAL OFFICE ASSISTANTS NEEDED AT MGH, BWH AND AFFILIATE LOCATIONS

    Brigham and Women's Hospital 4.6company rating

    Receptionist job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Bulfinch Temporary Service, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Bulfinch Temporary Service is a division of Massachusetts General Hospital and Mass General Brigham. We are presently seeking entry level candidates on an as needed basis to fill a variety of temporary clerical office positions in various departments throughout MGH, BWH, and other MGB affiliates. Job duties include but are not limited to: computer usage, filing, faxing, answering phones, and photocopying. If you like variety, are flexible and willing to work in different departments to gain experience and exposure, this is the job for you! Assignments can be short or long term, most assignments are full time hours! Qualifications Candidates must possess excellent customer service and organization skills. In addition candidate should have general clerical skills including answering multiple phone lines, data entry, copying, file management and working experience with Microsoft software applications: Word and Excel. Candidates must have good communication skills and the ability to interact professionally with staff at all levels. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-23.8 hourly Auto-Apply 1d ago
  • Receptionist Officer, Mon-Fri 1st Shift, $21.63/hr

    Securitas Inc.

    Receptionist job in Waltham, MA

    We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers. Title: Receptionist Officer Location: Waltham, MA Schedule: 1st Shift, Mon-Fri, 8 am - 5 pm, $21.63 per hour. A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order. * Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards. * Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only. * Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed. * Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation. * Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with. * Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor. * Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property. * Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment. * Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed. Qualifications * Excellent observational and de-escalation skills; able to remain calm under pressure. * Strong communicator; capable of working closely with both global and local security teams. * Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach. * Intermediate computer skills required. Requirements * At least 18 years of age. * Reliable means of communication and transportation. * Legal right to work in the United States. * Ability to effectively speak, read and write English. * High school diploma, GED, or equivalent. Enhanced Benefits * Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP) * 401k with Employer Matching * Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training * Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness * Employee Assistance Programs (EAP) * Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.) * -- Securitas is a trusted security partner helping make the world a safer place. ******************************************* Learn more and apply today at Securitasjobs.com to see your career path! EOE/M/F/Vets/Disabilities Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. #NorthernNE
    $21.6 hourly 15d ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Receptionist job in Bedford, NH

    Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family! We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family! To learn more about us, click ********************************** Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum 2-3 years experience and 1-2 years veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. * Nights and weekends shifts included Additional Information Job Type: Full-time Pay: $18-$23/hr depending on experience We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $18-23 hourly 18d ago
  • Lead Receptionist

    Benchmark Senior Living 4.1company rating

    Receptionist job in Leominster, MA

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Starting at $16/hr. Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status
    $16 hourly 2d ago
  • Warehouse Office Worker - $18-20 per hour

    Pyramid Transport

    Receptionist job in Cranston, RI

    Job Title: Shipping Clerk Company: Pyramid Transport & Cold Storage Compensation: $18.00 - $20.00 per hour, based on experience. Pyramid Transport & Cold Storage is seeking a detail-oriented and reliable Shipping Clerk to join our team in Cranston, RI. This individual will be essential in the efficient and accurate processing of all outgoing shipments within our high-volume cold storage warehouse. This role ensures products are correctly staged, documented, and handled in compliance with cold chain protocols and regulatory requirements, maintaining the integrity of temperature-sensitive goods. Key Responsibilities Process and verify all shipping documentation, including Bills of Lading (BOLs), packing lists, and commercial invoices. Coordinate with carriers and drivers for timely pickup and delivery schedules. Utilize Warehouse Management System (WMS) software for tracking inventory, and generating accurate shipping labels. Communicate effectively with the warehouse operations team, drivers, and customer service regarding scheduling and discrepancies. Maintain organized files of shipping records and ensure compliance with food safety and cold chain protocols. Qualifications & Skills High School Diploma or equivalent. Minimum 2 years of experience in a shipping, receiving, or logistics coordination role, preferably in a cold storage or high-volume warehouse setting. Proficiency with modern Warehouse Management Systems (WMS) and Google Workspace or Microsoft Office equivalent (e.g., Sheets/Excel, Docs/Word). Strong attention to detail and excellent organizational skills. Work Environment & Physical Demands This role requires some exposure to cold and freezer environments (temperatures ranging from 35°F to -10°F). Appropriate cold-weather gear will be provided. Ability to sit or stand for extended periods while performing administrative tasks. Ability to occasionally lift and move packages up to 20 lbs. Will work primarily in an office setting adjacent to a bustling warehouse dock and freezer environment. Compensation & Benefits The position offers a competitive starting wage of $18.00 to $20.00 per hour, commensurate with experience. Pyramid Transport & Cold Storage offers a comprehensive benefits package including: Health, Dental, and Vision coverage Paid Time Off 401(k) retirement plan EEO Statement Pyramid Transport & Cold Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $18-20 hourly 13d ago
  • Front Desk Receptionist - Behavioral Health

    Community Health Connections 4.2company rating

    Receptionist job in Fitchburg, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. Major responsibilities: * Receives and directs incoming patients * Provides excellent quality Behavioral Health Services * Reviews and updates patient information related to demographics and insurance * Follows established health center protocol for the check-in, encounter form production, and check-out * Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable * Places reminder calls to patients with upcoming appointments * Follows established health center protocol for daily cash reconciliation * Schedules walk-in appointments and assists in managing Open Clinics * Schedules patient appointments according to established protocol * Provides coverage to Mental Health Medical Records as needed * May also assist with Interpreting for Mental Health patients Minimum Qualifications: * High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred * Spanish language fluency and ability to be trained in Mental Health interpreting a plus * Work experience in a similar behavioral health office environment preferred * Knowledge of insurance regulations for Mental Health Services required. * Knowledge of basic medical terminology and willingness to learn Mental Health terminology * Computer skills for accurate data entry * Ability to work independently * Demonstrated interpersonal and teamwork skills required * Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-44k yearly est. 7d ago
  • Telephone Operator (SW)

    St. Joseph School of Nursing 3.8company rating

    Receptionist job in North Providence, RI

    Summary:#Process incoming telephone calls, and outgoing calls via an electronic console.# Dispatches reports to failures/troubles in the communication systems/network.# Obtain pertinent information for messages for Medical Staff and on-call physicians.# Locates on-call and in-house medical and hospital staff members utilizing various communication systems. Education: High school graduate or equivalent.# Some formalized business training preferred.#### Experience: Prior experience as Console Operator preferred. Skills and Abilities: Answer incoming calls in a timely manner, answering all incoming calls. Answer questions of caller according to hospital policy and direct calls to the appropriate department. Overhead page authorized personnel over PA system in accordance with policy with regard to the time of day. Maintain a beeper list and beeps personnel according to type of pager. In addition to issuing, setting up and troubleshooting issues with pagers. Knowledgeable of the different panels and all alarms within the Communications Center and what they are for so that the appropriate policies can be followed to notify the appropriate personnel when an alarm triggers. Immediately notify Engineering and/or Safety/Security when alarms or equipment malfunctions or when unsafe conditions occur. Learn all departmental policies, especially correct procedures as they pertain to alarms and codes in emergency situations and know his/her role in implementing plan and the hospital call back-roster.# Creates trouble tickets for phone repair calls. Assist in the training of new Communication Center Operators as directed. Perform other related duties incidental to the work described herein # Working Conditions, Physical Environment and/or Safety Requirements: Visual acuity and hand dexterity.# Physical ability involves variety of body movements including stooping, bending, kneeling, lifting, standing, walking, climbing, twisting, stretching and reaching.# Physical ability involves pushing, pulling and lifting more than 10 lbs. Small office with continuous interruptions by physicians, interns, and security.# Highly demanding/stressful workload.# Handle approximately one to three call per minute on average to avoid backlog of calls and prevent delays. Attends all related safety training and all other training programs as required Summary: Process incoming telephone calls, and outgoing calls via an electronic console. Dispatches reports to failures/troubles in the communication systems/network. Obtain pertinent information for messages for Medical Staff and on-call physicians. Locates on-call and in-house medical and hospital staff members utilizing various communication systems. Education: High school graduate or equivalent. Some formalized business training preferred. Experience: Prior experience as Console Operator preferred. Skills and Abilities: * Answer incoming calls in a timely manner, answering all incoming calls. Answer questions of caller according to hospital policy and direct calls to the appropriate department. * Overhead page authorized personnel over PA system in accordance with policy with regard to the time of day. * Maintain a beeper list and beeps personnel according to type of pager. In addition to issuing, setting up and troubleshooting issues with pagers. * Knowledgeable of the different panels and all alarms within the Communications Center and what they are for so that the appropriate policies can be followed to notify the appropriate personnel when an alarm triggers. * Immediately notify Engineering and/or Safety/Security when alarms or equipment malfunctions or when unsafe conditions occur. * Learn all departmental policies, especially correct procedures as they pertain to alarms and codes in emergency situations and know his/her role in implementing plan and the hospital call back-roster. * Creates trouble tickets for phone repair calls. * Assist in the training of new Communication Center Operators as directed. * Perform other related duties incidental to the work described herein Working Conditions, Physical Environment and/or Safety Requirements: Visual acuity and hand dexterity. Physical ability involves variety of body movements including stooping, bending, kneeling, lifting, standing, walking, climbing, twisting, stretching and reaching. Physical ability involves pushing, pulling and lifting more than 10 lbs. Small office with continuous interruptions by physicians, interns, and security. Highly demanding/stressful workload. Handle approximately one to three call per minute on average to avoid backlog of calls and prevent delays. Attends all related safety training and all other training programs as required
    $31k-34k yearly est. 5d ago
  • Front Desk Receptionist (Leominster)

    Dental Dreams 3.8company rating

    Receptionist job in Leominster, MA

    The Role: Dental Dreams LLC in Leominster, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K On-The-Job Training (OJT) Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. Auto-Apply 47d ago
  • Receptionist, Security officer

    Northeast Security, Inc. 4.5company rating

    Receptionist job in Cambridge, MA

    Northeast security is seeking Security Reception officers for some of our premiere high-rise class A buildings in Cambridge. Pay Rate:$25 Must have receptionist or admin experience, this is a high energy Communicative position at a front desk office . Schedule: FT Mon-Fri 9:00am-5:00pm Recruiters will call to discuss preference upon applying. Receptionist Responsibilities include but are not limited to: * Must keep a professional appearance. * Must remain on post at all times. * Answering phone calls. * Using computer software. * Provide general admin support and respond to inquiries and anticipate customers needs. * Administrative work * Review and approve all reports, duty logs, etc. submitted by security personnel. * Ensure timely notification of all serious incidents. * Basic computer knowledge * Maintain effective communications with all assigned security personnel. * Deliver a memorable and pleasant experience to all customers/vendors. * Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location. * Work with management in the development and implementation of sound employee relations, development, and retention programs for the location. * Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually. Assume other duties as required by either Client or Northeast Security, Inc Receptionist Skills: * Excellent customer service skills and service delivery orientation * Answering phone calls * Monitoring security Concierge personnel to ensure guest services are satisfactory * Client Management Skills * Strong Leadership skills * Knowledge of supervisory practices, procedures, and security operations * Ability to provide positive direction and motivate performance. * Strong attention to detail * Strong written and verbal communication skills * Ability to show responsibility and friendliness towards clients and residents. * Strong professionalism * Ability to solve conflict/problem solve. * Maintain the highest ethical and professional standards. * Must be able to multi-task and self-manage in a dynamic environment. * Must be knowledgeable of all company policies and procedures. * Maintain effective relationships with all levels of the company and client organizations Receptionist Requirements: * Customer Service Experience required. * Receptionist or guest service experience required. * two to three years of Previous reception experience, or related field/education. * Neat and professional appearance * Dependable means of transportation * Ability to communicate clearly and effectively in English (both written and verbal) * High School Diploma/GED Equivalent * Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings. * Must be at least 18 years of age.
    $25 hourly 6d ago
  • Telephone Operator - Part-Time, Weekends

    Tufts Medicine

    Receptionist job in Melrose, MA

    Title: Telephone Operator Hours: 16 hours per week; Saturday and Sunday from 11 AM to 7:30 PM Requirements: Candidate must train at least 2-3 weekdays until training is completed. All Tufts Medicine Holidays are required to be worked. Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed. Job Description Minimum Qualifications: 1. High school diploma or equivalent. Preferred Qualifications: 1. Experience working in a call center environment. 2. Experience with Spok and TigerConnect applications. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner. 2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination. 3. Prioritize calls and utilize time effectively to accomplish desired results. 4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems. 5. Activate time-sensitive clinical and emergency codes as directed. 6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls. 7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations. 8. Initiate requests for pages using page system or other messaging applications. 9. Navigate and use multiple platforms to retrieve call information. 10. Capture non-clinical information from callers and provide accurate information to clinical providers. 11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc. 12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks. 13. Maintain documentation of all codes in code log. 14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment. Physical Requirements: 1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment. 3. Requires ability to see computer screen, monitoring equipment and reports. Skills & Abilities: 1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure. 2. Excellent customer service skills. 3. Ability to work as part of a team. 4. Ability to adapt to changing situations and demands. 5. Ability to remain composed in stressful situations. 6. Time management, planning and organizational skills. 7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $17.57 - $21.96
    $17.6-22 hourly 12d ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Receptionist job in North Reading, MA

    North Reading Veterinary Clinic is an established, full-service, small animal hospital located in North Reading, Massachusetts. We see dogs and cats Mondays through Saturdays. Our staff provides services such as comprehensive medical care, digital radiography, routine and orthopedic surgical care, dental prophylaxis with radiography, mass removals, ultrasounds, in-house lab work/diagnostics, and more. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Located off the Ipswich River, just outside of Boston, North Reading, Massachusetts has a lot to offer visitors and residents alike. Ipswich River Park is a stunning 49-acre site including a conservation area, restored wetlands, walking paths, sports fields and courts, playgrounds, and more. The city is known for being one of the best places to live in Massachusetts and has highly rated schools. Our proximity to Boston allows residents to enjoy everything new and old, including historical landmarks, fine dining, theatres, breweries and more. Outdoor enthusiasts enjoy whale watching, boating, fishing, hiking and more! There's so much to do, we're sure you'll want to stay! To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $18-$22/hr depending on experience We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $18-22 hourly 18d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Receptionist job in Worcester, MA

    The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. Auto-Apply 6d ago
  • Telephone Operator - Part-Time, Rotating Schedule

    Tufts Medicine

    Receptionist job in Lowell, MA

    Job Title: Telephone Operator Schedule: See below. Week 1 Sunday - Off Monday - 7a-330p Tuesday - 10a-2p Wednesday - Off Thursday - 10a - 2p Friday - 630a-3p Saturday - Off Week 2 Sunday - Off Monday - 630a-3p Tuesday - 10a-2p Wednesday - Off Thursday - 10a-2p Friday - 7a-330p Saturday - Off Location: Onsite at Lowell General Hospital - Saints Campus. Requirements: Required to attend virtual orientation on your start date (Monday, 8:30-5). Training will be conducted during 1st shift. A minimum of 1 winter and 1 summer holiday is required Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed. Job Description Minimum Qualifications: 1. High school diploma or equivalent. Preferred Qualifications: 1. Experience working in a call center environment. 2. Experience with Spok and TigerConnect applications. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner. 2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination. 3. Prioritize calls and utilize time effectively to accomplish desired results. 4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems. 5. Activate time-sensitive clinical and emergency codes as directed. 6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls. 7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations. 8. Initiate requests for pages using page system or other messaging applications. 9. Navigate and use multiple platforms to retrieve call information. 10. Capture non-clinical information from callers and provide accurate information to clinical providers. 11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc. 12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks. 13. Maintain documentation of all codes in code log. 14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment. Physical Requirements: 1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment. 3. Requires ability to see computer screen, monitoring equipment and reports. Skills & Abilities: 1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure. 2. Excellent customer service skills. 3. Ability to work as part of a team. 4. Ability to adapt to changing situations and demands. 5. Ability to remain composed in stressful situations. 6. Time management, planning and organizational skills. 7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $17.57 - $21.96
    $17.6-22 hourly 28d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Receptionist job in Worcester, MA

    The Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. Auto-Apply 41d ago

Learn more about receptionist jobs

How much does a receptionist earn in Brookline, MA?

The average receptionist in Brookline, MA earns between $27,000 and $42,000 annually. This compares to the national average receptionist range of $24,000 to $38,000.

Average receptionist salary in Brookline, MA

$34,000

What are the biggest employers of Receptionists in Brookline, MA?

The biggest employers of Receptionists in Brookline, MA are:
  1. H&R Block
  2. Benchmark Senior Living
  3. GLC Business Services
  4. Atria Senior Living
  5. CareOne
  6. Asbury Automotive Group
  7. Susan Bailis Assisted Living Community
  8. Boston Group
  9. Boston IVF
  10. Boston University
Job type you want
Full Time
Part Time
Internship
Temporary