Job Status/Type: Full-time, year-round
Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
$26k-35k yearly est. Auto-Apply 1d ago
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Program Associate, Data Analytics
Towards Employment Incorporated 3.7
Receptionist job in Cleveland, OH
Job DescriptionDescription:
Reports to: Director, Community and Reentry Programs
Positions Supervised: 0
FLSA Status: None Exempt
Salary Range: $40,000-$43,000
Founded in 1976, Towards Employment (TE) is a non-profit leader in providing innovative solutions to move people out of poverty, into quality jobs and along a career pathway. Towards Employment has gained local and national recognition for achieving excellent outcomes through the hard work of its dedicated staff of 74 and an $8 million annual budget. Towards Employment offers a continuum of support to low-income individuals preparing to enter the workforce or looking to advance from low-wage employment while also fulfilling the staffing needs of local employers.
Towards Employment offers a robust and competitive benefits package designed to support our team's health, financial well-being, and work-life balance. Benefits include employer-subsidized medical and prescription; Traditional and Roth 401(k) plans with an employer match and profit sharing; and company-provided life and short-term disability insurance. We also offer voluntary benefits such as, vision, dental insurance, HSA/FSA savings accounts and dependent life insurance. Additional perks include paid parental leave, generous paid time off (including vacation, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year's Eve), flexible schedules, salary advances, cell phone reimbursement and an Employee Assistance Program offering free mental health support services. Join a team that invests in you!
Position Summary
This position provides data and administrative support related to 2 workforce programs supported by Greater Cleveland Works(GCW), our public workforce system: one focused on job seekers with criminal justice involvement (CNET) and one focused on young adults ages 18-24 (LAUNCH) . Additionally, this position provides support to the Manager, Data Analytics for data review, report compilation and quality assurance in both our database (Commence) and the state's ARIES system.
Responsibilities
CareerNet (CNET):
Work with Manager, Data Analytics on data input requirements for TE electronic case management system (Commence) & Funder-specific (ARIES) data reporting systems.
Enroll eligible participants into ARIES. Meet monthly with the Reentry team.
Facilitate biweekly eligibility, enrollment, and exit meeting with reentry team, to include tracking of supportive service request, placements and exits.
Work with Reentry program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems.
Identify file deficiencies and relay to the program staff. Provide follow up to ensure files are brought into compliance.
LAUNCH- Out of School Youth
Review electronic case management system (Commence & ARIES) records to ensure information is current and updated. Address deficiencies with staff, inform of needed input, update or corrections.
Work with Manager, Data Analytics on data input requirements for Commence & ARIES data reporting systems.
Work with OSY program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems.
Assist with reporting including Commence, ARIES and CFIS.
Other
Assist Manager, Data Analytics in completing monthly data reviews and reports needed for funders and for internal process improvement or evaluation.
Work with Manager, Data Analytics on special data analysis projects as requested and required.
Perform administrative functions as requested and required which includes but not limited to coverage for front desk, greeting visitors and answering agency telephones.
Requirements:
Must have proficiency with computers, including Microsoft Office, Internet and email.
Must have knowledge and experience with CRM and case management tracking systems.
Strong organizational, time-management, and problem solving skills.
Ability to work independently and in teams, be flexible and dependable.
Must be creative, results-oriented, self-starting, assertive, outgoing, and willing to learn.
Strong attention to detail is required.
Good written and verbal communication skills.
Success in this position also requires:
Continuous Improvement - Committed to learning, development, assessment, and measurement to continuously improve.
Coaching Capacity - Ability to provide guidance and support the advancement of others.
Team Builder - Leads others through collaboration, influence, and managerial strength.
Social Justice Advocate - Passionate about promoting equitable opportunities for all community members.
Problem-Solving Mindset - Proactively identifies challenges and develops innovative solutions that align with the TE mission.
Commitment to TE Mission - Dedicated to advancing the core values of TE, ensuring that every action contributes to a culture of equity, respect, and empowerment for all.
$40k-43k yearly 3d ago
Order Entry Representative
Job Listingselement Materials Technology
Receptionist job in Middleburg Heights, OH
Element has an opportunity for an Order Entry Representative to join our growing team. This is a fantastic entry level opportunity to work and grow within the TIC industry with a global organization.
Salary: $20- $24/hr DOE
Responsibilities
Receive Customer Orders recieved via email
Convert Customer to Internal Work Orders
Generate Certifications for delivery to Customers
Schedule Shipping to Return Material to Customers
Generate Customer Invoices after work is completed
Skills / Qualifications
Proficient in Microsoft Excel and strong typing ability
Thrives in high paced constantly changing environment
Able to coordinate over 100+ customers weekly
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 7,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world's most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
$20-24 hourly Auto-Apply 25d ago
Fitness Receptionist
Millennia Housing Management 4.5
Receptionist job in Cleveland, OH
Ascend Fitness and Spa is looking for Northern Ohio's best Front Desk Team Members. We are hiring for part-time team members for the position.
This 20,000 square foot fitness facility, spa, and wellness center combine cutting edge technology; refreshing décor imbued with elements of nature, a sustainability focus, and alternative therapies to create an unrivaled experience unique to the downtown Cleveland market.
Our staff of fitness and wellness professionals are committed to providing you with exceptional services and amenities to aid you in achieving all of your personal fitness goals. We feature innovative Mind-Body programs, expert private trainers, holistic nutritional coaches, top trending progressive group exercise options, and exceptional spa services.
Be a part of downtown Cleveland's premier fitness facility, day spa, and wellness center!
Staffed Hours: Varies
Job Description
Ascend Fitness and Spa, a luxury spa and fitness facility, is currently seeking friendly and customer service oriented front desk team members! Pleasant and welcoming disposition and great communication skills are important. Perfect Individual will have a good eye for detail and is passionate about cleaning.
Requirements:
An outgoing, highly energetic person who like to stay busy
Ranks cleanliness highly
Demonstrate strong work ethic, honesty, and integrity
Desired Requirements:
1 years experience desired
Responsibilities:
Make reservations for clients
Check clients in and check clients out
Take guests on tours and give membership information
Maintain locker room cleanliness
Stock towels, paper supplies, soaps and shower amenities
Wipe down surfaces throughout the day
Sweeps, mops and knows how to use floor cleaning machine
Cleans Mirrors, empties trash, dusts and other miscellaneous activities
Does laundry (towels, member clothes, spa linens, etc)
Benefits:
Paid Time Off
Healthcare Benefits (for FT)
Paid Parking
Employee Discounts
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
The information in your resume and application, including employment history, educational history and references, are subject to verification.
$23k-28k yearly est. Auto-Apply 60d+ ago
Receptionist Part Time
Newvista Behavioral Health 4.3
Receptionist job in Euclid, OH
Job Address:
20611 Euclid Ave Cleveland, OH 44117
New Vista Health and Wellness is currently recruiting a PART TIME Receptionist for Ethan Crossing of Cleveland, a premier Substance Use Disorder (SUD) Treatment Center.
Rate: $13-18/hour
THE ROLE:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. This position will mainly support Medical Records functions.
WHO WE ARE:
The New Vista mission:
Inspiring Hope, Restoring Peace of Mind, Healing Lives.
At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs.
New Vista's Ethan Crossing Addiction Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community. From scheduling an admission date to acquainting individuals with the campus and everything in between, patients are supported by our team of compassionate employees.
Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives.
COME JOIN OUR TEAM AS A RECEPTIONIST AT ETHAN CROSSING OF CLEVELAND!
PERKS AT WORK:
Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package for full time employees:
Healthcare + Life Balance
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
Mentoring + Trainer Opportunities through our Horizon Mentorship Program
Growth in Director and CEO positions through our Horizon Leadership Program
Handle with Care Trainer - Certifications
Recognition + Rewards
On the spot recognition Prizes
Team Member of the Quarter
Team Member of the Year
Monthly Celebrations
Team Member Recognition Cards
JOB REQUIREMENTS:
High School diploma or GED required
Previous receptionist experience required
Prior work/life experiences, preferably in a healthcare setting.
JOB RESPONSIBILITIES:
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Qualified candidates, please apply now for a chance to join an outstanding team as we
Inspire Hope, Restore Peace of Mind, and Heal Lives.
$13-18 hourly Auto-Apply 60d+ ago
Office Assistant
Fastsigns 4.1
Receptionist job in Cleveland, OH
Under general direction, the Visual Communications Assistant assists the Center Manager/Franchise Partner in the administration of daily center operations. RESPONSIBILITIES * Answer the phone and direct callers to the appropriate individual. * Copy and file documents, work orders, estimates, invoices, etc., as needed.
* Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, etc.).
* Maintain store appearance, update in-store merchandising and keeping area neat.
* Order and manage office supplies; make sure departmental needs are met, copier and FAX machine have paper, etc.
* Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs
* Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member.
Participate in and practice the FASTSIGNS sales mentality of "Everybody Sells". Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
$29k-38k yearly est. 60d+ ago
Receptionist
Brookdale 4.0
Receptionist job in Medina, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
$23k-29k yearly est. Auto-Apply 36d ago
Order Entry Associate
Keltec
Receptionist job in Twinsburg, OH
Job Description
The Order Entry Clerk is responsible solely for the accurate and timely entry of customer orders into the company's order management system. This role ensures that all order information is correctly recorded, verified, and processed in accordance with company procedures. The position plays a vital role in supporting the sales and operations teams by maintaining data integrity and helping ensure smooth order entry.
Duties / Responsibilities:
Accurately enter customer purchase orders into the ERP, NetSuite
Review orders for completeness, pricing accuracy, and product availability
Maintain digital records of orders and related documentation
Ensure compliance with company policies and procedures related to order processing
Other duties as assigned.
Required Qualifications:
High school diploma or equivalent
1-2 years of experience in order entry or administrative support
Proficiency in Microsoft Office (Excel, Outlook, Word)
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team in a fast-paced environment
$31k-58k yearly est. 14d ago
Order Entry Representative
Alside
Receptionist job in Cuyahoga Falls, OH
Who We Are
Join us at Associated Materials, LLC, where you can be AMazing!
At Associated Materials, we combine our rich history in innovation with an unwavering commitment to continuous improvement and the customer experience. For decades, we have provided exterior building products that have helped build homes and communities across North America, and we look toward the future with the same aspirations as we learn, grow, and set new standards of excellence.
As a leading manufacturer and distributor of exterior building products, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the AM team where you can be AMazing as we shape our future together.
Position Summary:
The Order Entry Representative serves as the connection point between our Sales team and Windows/Siding Manufacturing. The Order Entry position involves accurately and efficiently processing customer orders by entering data into our system, verifying details, and ensuring timely fulfillment of those orders. This role requires strong attention to detail, data entry skills, and the ability to multitask in a fast-paced environment.
What to Expect:
Accurately enter customer orders for both East and West coast window and siding products in a timely manner.
Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines.
Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information.
Process order changes, cancellations, and returns as needed.
Maintain up-to-date knowledge of company products, policies, promotions, and pricing.
Be willing to cross train within the department and assist with other administrative or data entry tasks as required.
What We're Looking For:
High school diploma or equivalent required, associate or bachelor's degree preferred.
1-3 years of experience in order entry, customer service, or data entry roles.
Strong attention to detail and high level of accuracy in data entry.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce.
Strong problem solving and critical thinking skills.
About Us
When you join Associated Materials, LLC, you become part of a noble industry and a team of more than 3,500 employees who are proud to enhance the places we live with quality, innovative, and sustainable products. Headquartered in Cuyahoga Falls, Ohio, we are a leader in the building products industry, operating as three businesses: Associated Materials Innovations, Alside and Gentek Building Products. We are united by our core values that are all about being AMazing, which guide us to prioritize safety above all else, lead with trust, and speak the truth.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
$30k-38k yearly est. 4h ago
Medical Front Desk Receptionist
One Health Ohio 4.3
Receptionist job in Warren, OH
Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
$30k-36k yearly est. 51d ago
Receptionist/Cashier
Tim Lally Chevrolet 3.3
Receptionist job in Warrensville Heights, OH
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Discount programs
Responsibilities
Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales/service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type emails and take accurate phone messages
Assist in scheduling and confirming sales/service appointments
Cashiering customers in service
Scanning documents into data base for dealership access
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Availability that includes Saturday's is a MUST
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23k-26k yearly est. Auto-Apply 60d+ ago
Veterinary Receptionist - Willoughby Hills, OH
Vetcor 3.9
Receptionist job in Willoughby Hills, OH
Who we are
Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday, Tuesday, Thurs, Fri 7-5, Wednesday 7-7, Saturday 7-12
Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule, however, evening, and Saturday shifts will be required.
Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets' lives?
Join Animal Hospital Inc., a small animal practice, and full-service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there...
We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY!
This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.
Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.
Benefits include:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today
Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
$28k-32k yearly est. Auto-Apply 23d ago
Front Desk Professional **This is not a Receptionist role**
Westlake Salon
Receptionist job in Westlake, OH
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Paid time off
Profit sharing
Free uniforms
THE LASH LOUNGE Westlake - Crocker Park is looking for a phenomenal Front Desk Professional. We are an upscale eyelash salon chain. We take pride in creating an inviting atmosphere and giving each of our clients' excellent customer service. This candidate must be highly motivated, be able to multi-task with ease, possess excellent client service skills, have experience using MS Office and other computer software programs, and have exceptional attention to detail. This position will provide our Gold Standard experience to our clients by greeting them, booking appointments, assisting clients with our Cosmetic and Boutique retail sales, and maintaining a clean and inviting environment. This is not a receptionist position as it requires responsibilities above and beyond. Other duties will include selling Monthly Memberships, inventory maintenance, opening and closing tasks, and contributing to group operations. We value our positive work environment and culture, and we are looking for the right candidate who will contribute to fostering this along with our team.
Job Duties:
Manage the appointment scheduling for Lash Lounge clients and proper handling of incoming and outgoing calls and texts with the expected Gold Standard customer service level.
Market Monthly Membership.
Manage the proper tracking and input of client records into the salon software with correct client lead source and promotional codes.
Manage an organized work area, the preparation and filing of the client charts, intake forms, consultation forms, after care hand-outs, package purchase agreements, and all other forms as needed.
Be proficient and educated in working the POS software, sales transactions of clients for services and retail items, scheduling for deficiency, securing deposits, and managig the end of day cash drawer reconciliation.
Resolve issues such as scheduling conflicts or mishaps, product returns, customer complaints, and general salon maintenance/cleaning to keep everything running and looking its best.
Aide in the cleanliness of the salon including stocking the retail area, merchandising area, picking up trash, sweeping, cleaning, dusting, and whatever is required to keep the salon looking top-notch.
Educate clients on retail products key benefits.
Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
All other duties as prescribed.
Available to work a minimum of 20 hours per week
Skills and Qualifications:
STRONG interpersonal verbal, writing, and listening skills.
Ability to sell Monthly Memberships.
Strong customer service skills and ability to work professionally with the public.
Strong computer and phone skills.
Initiates self-learning, exhibits insatiable curiosity and interest in self-improvement.
Well organized, detail oriented, and able to multi-task with ease.
Exhibits sound judgment.
Forms strong working relationships within team.
Identifies additional tasks to be completed and willingly assists others.
Salon Hours are:
Mon-Thur: 10:00AM 8:00PM
Friday: 10:00AM - 6:00PM
Saturday: 9:00AM - 5:00PM
Sunday: Varies
$25k-33k yearly est. 7d ago
Part Time Cashier Telephone operator receptionist
Park Ford
Receptionist job in Tallmadge, OH
Award winning Dealership a Part Time Cashier Receptionists for busy office. Telephone answering must have good phone communication skills, computer knowledge helpful. Willing to train. Please visit Park Ford at 400 West Ave. Tallmadge Ohio 44278 to complete an application. EOE
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Job Type: Part-time
Benefits:
Employee discount
Schedule:
4 hour shift
Day shift
Weekend availability
Experience:
Telephone Skills: Cashier Skills 1 year (Preferred)
Work Location: In person
Application settings Application method
Email
Application updates
joan.barren@parkford.online
$23k-30k yearly est. Auto-Apply 8d ago
Patient Navigator/Front Desk Receptionist
194660 Axess Family Services
Receptionist job in Akron, OH
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
$25k-32k yearly est. 60d+ ago
Patient Navigator/Front Desk Receptionist
Axess Family Services
Receptionist job in Akron, OH
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
$25k-32k yearly est. 9d ago
Veterinary Receptionist
Sandstone Animal Hospital Co LLC
Receptionist job in Berea, OH
Job DescriptionBenefits:
Employee discounts
Paid time off
Sandstone Animal Hospital is looking for a Veterinary Receptionist to help support clients, patients, veterinarians, technicians, and the facility. We are a small practice that is privately owned allowing us to bond with our clients and patients. We love our community and provide quality care to pets. Now is your opportunity to do the same while joining a fantastic team of funny and compassionate people!
Job Summary
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a vital part of our front office, and the first voice and face clients encounter, the ideal candidate will provide exceptional customer service, efficiently manage client communication, and ensure the smooth operation of our veterinary clinic. This role is ideal for individuals with a passion for helping aid people in animal care, organization, attention to detail, and a strong desire to work in a fast-paced, dynamic environment. Please submit your resume along with a cover letter explaining why you have applied to Sandstone Animal Hospital.
Required Education and Experience:
High school diploma or equivalent required; an associate or bachelor's degree in a relevant field is preferred.
Experience working in a veterinary setting or a related field is essential.
You must be willing and able to be trained, study as needed, and retain information to execute tasks effectively and efficiently.
Required Knowledge, Skills, and Abilities:
Must be friendly, outgoing, and people oriented.
Excellent communications skills.
Telephone and computer skills are necessary.
Retain information.
Typing, spelling, reading, and the ability to follow through with directions are required.
Basic math skills.
Attention to detail.
Knowledge of medical terminology is helpful.
Willingness to learn animal health and adapt to new skills and procedures.
Is a team player that can adapt to change with a positive manner for further growth.
Remain calm, collected, and pleasant during busy times such as with multiple phone lines ringing, clients needing invoiced out, patients needing checked in, medications being picked up, and more, all during the same time.
Physical Requirements and Expectations:
Dependable attendance and punctuality is required.
Must be able to lift 40 pounds.
Typing with the ability to use computers and emails while learning and utilizing our software efficiently.
This position requires the ability to walk, bend, stand, use stairs, and reach constantly during a minimum 4 hour day.
You will be exposed to loud noises, smells, bodily eliminations/ fluids, and zoonotic diseases.
Responsibilities Not Limited To:
Greet clients and their pets, handle phone calls, and respond to inquiries in a friendly and professional manner while using our practice software.
Manage the day-to-day operations of the front office including but not limited to: scheduling appointments, maintaining our pet portal communications, maintaining emails, proper documentation and communication in patient charts, preparing examination rooms, and maintaining a clean and organized environment.
Collect medical histories, and other relevant information from clients and pets.
Maintain accurate records of patient visits, treatments, and test results.
Handle emergency situations with calm and composed professionalism.
Collaborate with the veterinary team to provide exceptional care and support to clients and their pets.
Financial transactions, discussing invoices, preparing estimates, and handling beginning and end of day financial reports.
Benefits:
Paid time off/ vacation
Paid holidays
IRA matching
Employee discounts
A beautiful, modern, and welcoming facility
Great community and staff
Working with 2 house cats!
$25k-31k yearly est. 14d ago
Front Desk-2nd Shift (3p-11p)
Nivea Hospitality
Receptionist job in Wooster, OH
Join our Front Desk/Guest Services Team! Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Comfort Suites in Wooster, Ohio!
About the Hotel: Comfort Suites is committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Essential Job Functions:
1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures.
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role, as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
*** Must be able to work weekends***
Job Type: Part-time available
Starting rate: $12.00 an hour
Employee Benefits
Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program
Schedule:
minimum 8 hour shifts
Work Location: In person at 965 Dover Road Wooster OH, 44691
Nivea Hospitality (Comfort Suites) is an Equal Opportunity Employer
$12 hourly 60d+ ago
Maintenance Office Assistant
Cedar Point 3.9
Receptionist job in Amherst, OH
Job Status/Type: Full-time, year-round
Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
$26k-35k yearly est. Auto-Apply 1d ago
Patient Navigator/Front Desk Receptionist
194660 Axess Family Services
Receptionist job in Akron, OH
Description:
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements:
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
How much does a receptionist earn in Cleveland, OH?
The average receptionist in Cleveland, OH earns between $21,000 and $33,000 annually. This compares to the national average receptionist range of $24,000 to $38,000.
Average receptionist salary in Cleveland, OH
$26,000
What are the biggest employers of Receptionists in Cleveland, OH?
The biggest employers of Receptionists in Cleveland, OH are: