Receptionist jobs in Colonie, NY

JOB DESCRIPTION: Duties include submitting claims to proper agency, posting payments, and following up on claims. Prepares, maintains, and distributes various reports, records, requisitions, and other documents pertinent to the department's daily operations. SUPERVISION: Directly supervised by Program Manager. TYPICAL PHYSICAL DEMANDS: Requires intermittent sitting and standing; may require moving up to 25 pounds. Requires the use of office equipment such as; computer, telephone, calculator, scanner, and copier. Travel required. DUTIES ESSENTIAL FUNCTIONS: Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures Receives, reviews, and prioritizes correspondence. Participates in educational and promotional activities as requested. Compiles, copy, and completes data for administrative reports, and other documents. Develops, maintains, and updates the department's filing system. Keeps moderately complex records, to assemble and organize data, and prepares reports from such records. Reviews and electronically transmits claims, closes the day, compiles and prints daily reports. Maintains a log of all electronically and hardcopy (paper) filed claims. Responsible for downloading and saving Invoice/Billing Authorization Reports Posts payments for Clinic's and Provider's claims to patient's account as per invoice reports. Runs receipts report to verify that all payments are posted by site and that the check amount reconciles with the computer total. Reviews and identifies claim billing errors, and answers any associated correspondence from the claim processing. Researches and resolves outstanding claims and payment issues for billing and resubmits claims accordingly as well as assists in initiating the reimbursement process if needed. Investigates all denied claims by billing error codes and acts accordingly in coordination with/and under direct supervision of Business Office Manager. Ability to view clinical data to fulfill responsibilities. Responsible to generate monthly reports for all payments received from services rendered by Center providers. Maintains customer confidence and protects operations by keeping information confidential, and adheres to HIPAA Regulations. Adhere to agency policy, procedures and the professional code of ethics. Maintains operations by following program policies and procedures. Contributes to team effort by accomplishing related results as needed. Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested. Performs other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Computer knowledge in (graphs, charts, spreadsheets, etc.). Knowledge in office management. Must possess basic knowledge of compliance and HIPAA. Ability to interpret, understand and carry out instructions and orders. Ability to accept supervision and direction. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. QUALIFICATIONS MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Two years technical/vocational school in Business Administration or three years' experience in this field preferred. Bilingual in English and Spanish is preferred. Possess means of transportation. Valid Texas Driver's License and minimum liability insurance. Computer knowledge in (graphs, charts, spreadsheets, etc.). ESSENTIAL FUNCTIONS: Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures Receives, reviews, and prioritizes correspondence. Participates in educational and promotional activities as requested. Compiles, copy, and completes data for administrative reports, and other documents. Develops, maintains, and updates the department's filing system. Keeps moderately complex records, to assemble and organize data, and prepares reports from such records. Reviews and electronically transmits claims, closes the day, compiles and prints daily reports. Maintains a log of all electronically and hardcopy (paper) filed claims. Responsible for downloading and saving Invoice/Billing Authorization Reports Posts payments for Clinic's and Provider's claims to patient's account as per invoice reports. Runs receipts report to verify that all payments are posted by site and that the check amount reconciles with the computer total. Reviews and identifies claim billing errors, and answers any associated correspondence from the claim processing. Researches and resolves outstanding claims and payment issues for billing and resubmits claims accordingly as well as assists in initiating the reimbursement process if needed. Investigates all denied claims by billing error codes and acts accordingly in coordination with/and under direct supervision of Business Office Manager. Ability to view clinical data to fulfill responsibilities. Responsible to generate monthly reports for all payments received from services rendered by Center providers. Maintains customer confidence and protects operations by keeping information confidential, and adheres to HIPAA Regulations. Adhere to agency policy, procedures and the professional code of ethics. Maintains operations by following program policies and procedures. Contributes to team effort by accomplishing related results as needed. Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested. Performs other duties as assigned.

Switchboard Operator Location: Saratoga Springs, NY Employment Type: Per Diem Shift/Schedule: Vaired Department: Communications# Salary Range: $17.25-$24.63, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Switchboard Operator to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our Communications team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment.# What You#ll Do ### #Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties.# ### #Relays all pages for emergency codes and drills.# ### #Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services. ### #Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies.# ### #Assists patients with telephone calls and personnel at the Information Desk. ### #Serve as a positive, professional representative of our hospital and community What You Bring ### #HS Graduate/GED is required.# ### #A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required.# ### #Strong communication and teamwork skills ### #Commitment to providing patient-first, high-quality service ### #Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital ### #A caring, community-focused culture rooted in teamwork and trust ### #Supportive leadership that invests in your development and well-being ### #Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.#Click here to view our complete benefits guide. ### #Opportunities to grow within the Albany Med Health System ### #Located in#beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Switchboard Operator Location: Saratoga Springs, NY Employment Type: Per Diem Shift/Schedule: Vaired Department: Communications Salary Range: $17.25-$24.63, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Switchboard Operator to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our Communications team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. What You'll Do * Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties. * Relays all pages for emergency codes and drills. * Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services. * Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies. * Assists patients with telephone calls and personnel at the Information Desk. * Serve as a positive, professional representative of our hospital and community What You Bring * HS Graduate/GED is required. * A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required. * Strong communication and teamwork skills * Commitment to providing patient-first, high-quality service * Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are a family friendly orthodontic practice dedicated to creating beautiful smiles and delivering exceptional care. Were seeking a friendly, organized, and motivated Front Desk Receptionist to join our team. The ideal candidate is warm, professional, and able to guide patients smoothly through their orthodontic journeyfrom the first phone call to treatment planning and scheduling. You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. There will be Treatment Coordinator responsibilities as well to present treatment plans, financial options, and insurance coverage. Responsibilities Front Desk Duties Greet patients with a positive, welcoming attitude Manage check-ins and check-outs Answer phone calls, respond to inquiries, and schedule appointments Verify insurance benefits and update patient records Handle daily administrative tasks, emails, and follow-up communication Treatment Coordinator Duties Conduct new patient consultations and assist with exam flow Present treatment plans, financial options, and insurance coverage Clearly explain orthodontic procedures, timelines, and expectations Build strong relationships with patients and families Track case acceptance and support the team in achieving practice goals Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desire What Were Looking For Someone who is friendly, dependable, and team-oriented A professional who can confidently discuss treatment and finances A person who truly enjoys helping patients feel comfortable and informed What We Offer A supportive, positive work environment Competitive pay (customizable if you want to add a range) Opportunities for growth and continuing education Employee perks/benefits (I can add specifics if you send details)

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness. Key Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Participates in the Manager on Duty (MOD) schedule, if applicable. * Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc. * Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects.Informs co-worker(s) of pertinent information at the end of the shift. * Maintains and updates staff communication books. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. * Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. * Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Company parties Free food & snacks Part-Time is 24 hours weekly. Medical Receptionist. 3 days a week. Tuesday, Wednesday and Thursday. Fluent in Urdu, Hindi, Arabic, and Spanish a plus. We are seeking a Front Desk Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients and provide administrative support across the organization. Responsibilities: - Greet and welcome patients as soon as they arrive at the office - Process patient identification and insurance information accurately and relay to clinical staff. Check in patients politely with a smile. - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk - keep inventory of stock Experience: -Proficiency in Medent EMR - Proven work experience as a Receptionist, Front Office Representative, or similar role - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills Skills: - Medical receptionist experience is a plus - Knowledge of Medent EMR is a plus - Strong customer support skills - Familiarity with phone systems - Experience in a medical office setting is advantageous - Computer literacy including MS Office applications - Basic clerical skills such as filing, copying, and scanning documents - Exposure to event planning tasks is beneficial - Proficiency in data entry tasks Work to help create a cohesive, collegial and supportive environment with other office staff. This position offers competitive pay based on experience. If you meet the qualifications above and are looking to be an integral part of our team, we encourage you to apply. Job Type: Part-time Pay: $19.00 - $23.00 per hour Schedule: Day shift Monday to Friday No weekends Work Location: In person

Job Description Are you talented on the phone and detail-oriented, who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today! Compensation: $17 hourly Responsibilities: Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information Assist with other administrative tasks, such as data entry, copying, filing etc. Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information Plan for company trips and outings and provide itineraries to ensure off-site activities are a success Assure incoming and outgoing mail is managed appropriately and handle deliveries Answer incoming phone calls and greet walk-in customers Record contact information from incoming calls and walk-in customers Qualifications: Must have graduated high school, received a G.E.D. or equivalent Comfortable taking telephone calls and mitigating stressful situations Exhibits working knowledge of Microsoft Office and basic computer skills Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills 1+ year of front desk receptionist experience or related job experience preferred About Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With more than 30 years of experience and more than 5,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State's Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team's affiliation with Keller Williams also connects us and clients to a national and international market. We're your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Receptionist - Veterinary Front Desk Salary: $19.00-$21.00 per hour, based on the candidate's skills, experience, and qualifications. Schedule: Part-time and full-time hours available. Full-time hours consist of four 10-hour shifts. Monday/Wednesday: 7:00 am - 7:30 pm Tuesday/Thursday/Friday: 7:00 am - 6:30 pm Saturday: 7:30 am - 12:00 pm (every other Saturday) No Sundays East Greenbush Animal Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Annual Uniform Allowance to help you feel comfortable and professional on the job. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About East Greenbush Animal Hospital East Greenbush Animal Hospital is a progressive 5 doctor small animal practice near Albany, NY founded by Dr. Debbie Chew and Dr. Chris Rocchio in 2003. We are located two hours from NYC and Boston and at the gateway to the Adirondacks. The staff at the East Greenbush Animal Hospital is proud to offer quality and compassionate veterinary health care to the people and pets of the Capital District. We are a full-service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. Our hospital is paperless and well-equipped with a full suite of general practice equipment, including digital x-ray in a brand-new dental room, dual-table surgical suite, therapy laser, and ultrasound. The open floor plan of our 7,200 square foot, state-of-the-art facility is designed to maximize comfort and minimize stress for both our patients and their owners.

Receptionist - Veterinary Front Desk Salary: $19.00-$21.00 per hour, based on the candidate's skills, experience, and qualifications. Schedule: Part-time and full-time hours available. Full-time hours consist of four 10-hour shifts. Monday/Wednesday: 7:00 am - 7:30 pm Tuesday/Thursday/Friday: 7:00 am - 6:30 pm Saturday: 7:30 am - 12:00 pm (every other Saturday) No Sundays East Greenbush Animal Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Annual Uniform Allowance to help you feel comfortable and professional on the job. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About East Greenbush Animal Hospital East Greenbush Animal Hospital is a progressive 5 doctor small animal practice near Albany, NY founded by Dr. Debbie Chew and Dr. Chris Rocchio in 2003. We are located two hours from NYC and Boston and at the gateway to the Adirondacks. The staff at the East Greenbush Animal Hospital is proud to offer quality and compassionate veterinary health care to the people and pets of the Capital District. We are a full-service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. Our hospital is paperless and well-equipped with a full suite of general practice equipment, including digital x-ray in a brand-new dental room, dual-table surgical suite, therapy laser, and ultrasound. The open floor plan of our 7,200 square foot, state-of-the-art facility is designed to maximize comfort and minimize stress for both our patients and their owners.

Part Time and Full Time Availability Who we are: Located in New York's Capital District, Boght and Oakwood Veterinary Clinics have been providing quality care for patients for over 40 years. Our veterinary clinics are fast paced, high volume practices that service small animals including pocket pets and exotics. Performing medical and surgical services including acupuncture and eastern medicine. Boght and Oakwood Veterinary Clinics are privately owned practices, located in Latham and Troy, New York respectively. David A. Wagoner DVM started working at the clinics when he was in high school. Dr. Wagoner bought into the practice in 1995 and became the sole owner in 2011. Dr. Wagoner's main focus is exceptional patient and client care at a reasonable price. Position Overview The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding. Position Requirements: Flexible schedule & weekends & holidays a must! Education Requirements High school diploma or equivalent. Customer Service background desirable but not required. Typing skills required. Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email. Experience Requirements Significant experience with basic office functions in a busy office environment. Previous receptionist and veterinary practice experience are desirable but not required. Personal Requirements The receptionist must be able to: Be flexible in attitude and work habits Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms. Perform basic computer skills, type 30 words per minute. Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time. Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases. Performance Expectations Veterinary Knowledge / Client Education Can answer client's inquiries about basic animal care questions and routine procedures. Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales. Can guide client' to make appropriate decisions regarding optimum pet care. Admitting / Discharging Patients/ Cash Handling Can admit patients and handle medical records entries accurately. Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates. Can handle client/patient transfers with ease. Can prepare client invoices for services performed. Can accurately handle payment transactions. Can accurately and empathetically communicate estimates/treatment plans to clients. Hospitality Can bond with clients during interactions Keep the front desk a positive area even in the event there is a client wait time. Schedule Management Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen. Computer Knowledge / Telephone Skills Receives and relays telephone, fax, and email messages accurately and promptly. Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system. Can Enter and update client and patient information into practice computer software. Has good computer skills and shows accuracy in inputting details. Personal Conduct/Attitude/Teamwork Can maintain positive, cooperative relationships with other employees. Can display tact and respect with team members even when busy. Feel and express a genuine liking for animals and their owners and for working in an animal care field. Can maintain a clean, neat and well-organized work environment. Can maintain a professional image at all times Client Communication Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Productivity Bonus Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases 403B Retirement Plan with Company Match Continuing Education Opportunities Available Professional Development through NYPCC Academy Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. Greet and welcome clients and visitors directing them appropriately upon arrival Check clients in and out on electronic health record system Answer phones, take messages, and transfer calls as needed Perform general office duties inclusive but not limited to scanning, faxing, and making copies Schedule appointments for clients and conduct outreach as determined by management Assist with processing referrals and intake related scheduling appointments for clients Provide prescribers with both in-person and virtual support. Assist prescribers and other staff to ensure efficient scheduling Provide daily scheduling outreach and regularly submit summary reporting data Processing of prior authorizations and obtain the required approval for medications Facilitate Medical Records requests in compliance with state regulatory guidelines Electronically store, accurately record patient information into EMR system Provide support to all interdisciplinary teams, including clinical and medical staff Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations Assist with opening and securely closing the clinic when required Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership Perform other duties based on operational needs to provide a positive client experience Qualifications Must be Bilingual in English and Spanish High School Diploma or equivalent is required 1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required Must be proficient in MS Office (Outlook, Word, and Excel) Must have the ability to learn new software Possesses the personality and demeanor to work with difficult clients Must be detail-oriented and have the ability to multi-task Must be a team player Thrives under pressure in an outpatient client environment 1 form of picture ID (non-expired) Unexpired passport: OR Driver's License AND Social Security Card; OR State ID Card AND Social Security Card Additional Information Salary: $19.00- $20.00 per hour Compensation commensurate with experience and qualifications.

TempToFT Immediate Temporary to Hire position for an experienced Receptionist to join a growing company located in Latham! This position is the Front Desk Receptionist for the company's corporate headquarters. The Front Desk Receptionist will be primary point of contact for all visitors and guests as well as the following; Answer phones and transfer calls Sort and distribute mail and faxes Prepare outgoing mail Other administrative projects as needed Qualified candidates must have previous reception and/or customer service experience as well as intermediate computer and typing skills. Our client is looking for someone who will provide exceptional customer service and understands the importance of going above and beyond. Don't miss this opportunity, submit your resume for immediate consideration! 968 Albany Shaker Road, Albany area, NY 12110, United States of America

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace. Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role: At least 18 years of age Prior experience in guest service capacity preferred. Excellent guest service skills; attentive and detail oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Effective communication skills with the ability to communicate with both guests and co-workers. Greet guests upon arrival. Performs guest check-ins and check-outs, dispenses room keys. . Processes/posts transactions associated with guests stays including incidental charges. Coordinates with housekeeping/maintenance for availability and readiness of rooms. Answers guest questions regarding facility and surrounding area. Acts as a sales member for promotion of internal events, dining, and packages. Forwards guest mail, package and deliveries to appropriate rooms. Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages. Completes assigned check lists and projects for scheduled shift. Occasional lifting/carrying of up to 25 lbs. Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift. Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays. Selected applicants will be required to complete an online onboarding process. Why Saratoga Casino Hotel? 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription The Receptionist for the Healing Arts Department provides a warm and welcoming environment, while creating positive first impressions for guests. She/He also performs administrative tasks and dispensary side work of daily operations. SCHEDULE REQUIREMENTS Must be available for Weekend and Evening Shifts ACCOUNTABILITIES - Check in guests for services, as well as changing and cancelling appointments -Responsible for opening and closing the department each day according to standard operating procedure -Assist with Linen room maintenance and dispensary duties, ensuring product availability for all services. -Respond to to therapist's needs for facility and product written requests -Work Side-By-Side with therapists to assure smooth flow of appointments and guest satisfaction -Develop and maintain in-depth knowledge of each modality and an ability to describe them to guests -Maintain a clean, safe, full y stocked, and well organized work area -Clearly communicate all necessary information with guests, coworkers, supervisors, and therapists' all occurrences involving staff or guests in the department or campus that require attention -Builds effective relationships with customers, identifies customer expectations, tries to see issues for their point of view, offers practical solutions to problems -Other duties as assigned COMPETENCIES -Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment -Possesses strong core ethics, integrity, and values consistent with Kripalu's Organizational principles -Defaults to a collaborative style with colleagues -Builds and maintains effective relationships, identifies internal and external customer expectations, sees issues from their point of view -Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed -Actively cultivate a sense of fun, joy and optimism in yourself, your team, and with your peers -Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in area of expertise -Embraces experiences as learning opportunities -Accepts responsibility for personal and professional development and growth -Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity Qualifications MINIMAL QUALIFICATIONS -1-3 years customer service or related experience -Associates degree OR equivalent experience including training in Microsoft programs -Basic math and money/POS skills -Ability to work independently while being a team player -Prior experience with ResortSuite software a plus ESSENTIAL PHYSICAL REQUIREMENTS -Prolonged periods (at least two consecutive hours) of standing/walking around the department -Frequent use of computers and handheld electronic equipment. -Reaching, including above eye level, crouching, kneeling, stooping -This position requires lifting, standing, reaching with arms and hands, stooping, kneeling, and crouching. -Lifting and moving items weighing up to 35 lbs.

Who we are Parkside Veterinary Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: $16.00 - $18.00 per hour Schedule: Four-day workweeks, weekends off. Parkside Veterinary Hospital is looking for a Client Care Specialist to join our team. We are a high-quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule. Why Our Veterinary Receptionists Love it Here Team-first culture that's supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways What Our Veterinary Receptionists Bring A dedication to patient care and excellent customer service Excellent client service skills Professional, compassionate, communication Ability to multitask and retain decorum in a fast-paced environment Desire to work as part of a team to elevate your coworkers Benefits That Keep Life Going Smoothly Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Take the next step. You miss every chance you don't take - don't miss this one. Apply today! Diversity, equity, inclusion, and belonging are core values at Parkside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required Experience providing phone-based customer service a plus Proficiency in office software including Excel and Word Proficiency utilizing payer websites Ability to work in a team environment Ability to communicate effectively, both verbally and in writing Ability to Multi-task and handle a fast-paced work environment Demonstrate organizational and interpersonal skills Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies Validate and Correct registration and insurance information, notations, correct claim submission Researches and interprets information to efficiently reconcile accounts Review and understand payer policy guidelines regarding billing Follow internal policies and procedures for accurate account review Meet expected production and quality standards Other related duties as assigned Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days 8:00 am-4:30 pm. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Participates in the Manager on Duty (MOD) schedule, if applicable. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Direct the overall administrative activities in accordance with current applicable Federal, State, and local standards, guidelines and regulations, and as directed by the Administrator and Business Office Manager, to assure that proper administrative procedures are always maintained. Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below. Functions: Answers phones and transfers calls to appropriate staff members as well as takes clear and concise messages. Greet visitors as they enter the facility. Provides direction to visitors, residents, and vendors as well as maintains the visitor log. Understands the emergency procedures and adheres to them. Responds to residents/staff/visitors/building emergencies by following established procedures and policies including placing all appropriate phone calls for assistance/notification. Maintains an orderly work area. Exhibits appropriate behavior and appropriate conversation with staff, residents and in front of residents, visitors and vendors. Maintain resident confidentiality; treat residents with kindness, dignity and respect. Is familiar with and complies with Resident's Rights, assure resident safety and promptly report all complaints, accidents and incidents to supervisor. Attends and participates in orientation, educational in-services and required annual training. May assist the Business Office Manager with A/R, A/P, billing and resident account functions. Assists with special projects and other duties as requested. Qualifications: A minimum of a high school education or high school equivalency diploma. (Required). Prior experience in the long-term care environment (Preferred). Knowledge and Skills: Customer Service Oriented Detail oriented Ability to use a computer Demonstrates organizational and critical thinking skills Strong interpersonal skills Ability to work independently, problem solve and make decisions as necessary Ability to create a resident-centered environment Knowledge of policies and procedures and state and federal regulations Required Responsibilities: Successful demonstration of work standards, quality work product, productivity, and job knowledge are standard expectations for all company employees. Core Competencies: Caring/Compassion Accountability Dependability Adaptability/Flexibility Effective Communication Confidentiality Team Player Dedication Physical Demands Shoe the amount of time on-the-job in the following physical activities by checking the appropriate boxes below. Amount of Time None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Stand x Walk x Sit x Talk or hear x Finger, handle or feet x Push/pull x Stop, kneel, crouch or crawl x Reach with hands and arms x Taste or smell x This job requires that force be exerted by weight being lifted, carried, pushed, or pulled. Show how much and how often by checking the appropriate boxes below. None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Up to 10 lbs x Up to 20 lbs x Up to 50 lbs x Up to 100 lbs x > 100 lbs x This job has special vision requirements. Close Vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships) Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus) No Special Vision Requirements This job has special hearing requirements. Ability to hear alarms on equipment Ability to hear client call Ability to hear instructions from physician/department staff