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Receptionist/customer service entry level jobs - 421 jobs

  • Memory Care Coordinator (LPN) - DSL Dublin

    Danbury Westerville

    Dublin, OH

    You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian)- for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents. Accident (Guardian) MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! MetLife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. I dentity Theft (All State) 401(k)with Matching (TransAmerica) Tuition Reimbursement Perks : Vacation from 90th Day of Employment On Demand Pay Option Bonuses : Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: ·Must be an LPN ·Experience with Alzheimer's and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789
    $35k-49k yearly est. 2d ago
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  • Customer Support Specialist

    Russell Tobin 4.1company rating

    Columbus, OH

    /Details: Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for! Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio. Important Details: 6-month contract (Temp to Perm Goal) Columbus, Ohio (on-site) $19.17/Hour Pay PTO, 401K retirement savings, healthcare coverage, supplemental coverage Responsibilities Include: Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards. Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience. Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them. Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience. Qualifications: Degree in Finance, Accounting, Business, or related field Ability to thrive in a fast-paced, team-oriented environment Strong multitasking skills and adaptability in a dynamic financial service center Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
    $19.2 hourly 4d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Clifton, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 15d ago
  • Customer service/work from home agents

    B&C Call Center Solutions 4.2company rating

    Columbus, OH

    We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today
    $25k-32k yearly est. 60d+ ago
  • Phone Operator

    American Oncology Network

    Columbus, OH

    Pay Range: $15.46 - $24.44RESPONSIBILITIES Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion. QUALIFICATIONS • Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology • An understanding of documentation requirements for medical records • Attention to detail • Knowledge of computers and strong communication skills with a wide variety of personalities. • Valid driver's license in the resident state.
    $15.5-24.4 hourly Auto-Apply 1d ago
  • Customer Service Professional - Start a new career today

    Dev 4.2company rating

    Columbus, OH

    Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
    $24k-31k yearly est. 60d+ ago
  • Customer Service Administrator

    Towne Properties Associates 4.5company rating

    Columbus, OH

    Love Where You Work! At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together. Position: Customer Service Administrator Location: Columbus, OH Pay Rate: $18- $20/hour, plus yearly bonus Schedule: Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total) What You'll Do as a Customer Service Administrator: * Serve as the primary point of contact for residents and homeowners in your portfolio. * Provide administrative support to Association Managers, including drafting correspondence, copying, and filing. * Address customer service inquiries and provide feedback to Association Managers. * Prepare newsletters, community mailings, and other clerical tasks. * Communicate with Board members regarding project updates and tasks. What We're Looking For: * Minimum of 6 months of experience in customer service or administrative roles. * Strong written and verbal communication skills. * Proficiency in MS Office products. * Experience drafting reports and business correspondence. * The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach. * Valid driver's license, reliable vehicle, and auto-insurance. * Willingness to undergo a drug and background check if offered the position. Why Join Towne Properties? * Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time. * Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts. * Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career! * Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect. Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team. Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment. Requirements * 6 months of experience in customer service or administrative roles. * Proficiency in MS Office products (Outlook, Word, Excel). Salary Description $18 - $20 per hour
    $18-20 hourly 8d ago
  • Customer Service Representative

    Spartan Logistics 4.0company rating

    Columbus, OH

    Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If youre passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine! Why Choose Spartan Logistics? At Spartan Logistics, we dont just operate warehouses and fleetswe build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on: Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience. Innovation and Growth: A forward-thinking company offering training and advancement opportunities. Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service. When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements. Your Role as a Customer Service Representative As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by: Managing shipping and receiving processes with precision and attention to detail. Organizing and maintaining a well-structured office environment. Conducting physical inventories on a weekly and quarterly basis. Processing billing accurately and on schedule. Providing training and direction to employees when needed. Supporting internal projects and assisting with additional duties as assigned. This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service. What Makes You a Great Fit? Were looking for a motivated professional who thrives in a fast-paced setting. Heres what youll need to succeed: Qualifications: High School Diploma or GED required. Proven customer support experience preferred. Strong communication and organizational skills. Attention to detail and ability to multitask effectively. Proficiency in data entry and excellent computer skills. Physical Requirements: Frequent standing and walking in an office environment. Ability to sit for long periods. All candidates must successfully complete a drug screening and background check as a condition of employment. What's in It for You? At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth: Competitive weekly pay: Starting at $17.50/hour, based on experience. Comprehensive medical, dental, and vision insurance. Short-term and long-term disability coverage. Company-paid life insurance. 401(k) with a 4% company match. Paid time off and holidays. Boot reimbursement program. Referral bonus program. Employee assistance and chaplain program. Family-owned culture with opportunities for growth and development. Your Next Step Apply today to become part of a team thats driving logistics innovation and delivering results with integrity and excellence. Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 17.5-17.5 Hourly Wage PI0d4c572b1156-31181-39495162
    $17.5 hourly 8d ago
  • Heavy Duty Fleet Repair Service Writer

    Alpha Automotive 4.3company rating

    Columbus, OH

    Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following: Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion. Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input. Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime. Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes. Ordering necessary parts and coordinating with suppliers to ensure timely repairs. Maintaining accurate records of service history for individual vehicles and fleet accounts. This career may be for you if: You enjoy working with people and solving problems. You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment. You are detail-oriented and love ensuring customers receive exceptional service. Benefits include: Training & competitive pay. Dental, vision, life & disability insurance. Paid time off after a year of service. View all jobs at this company
    $31k-39k yearly est. 12d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 1d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Columbus, OH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 3d ago
  • Dry cleaning assembly and customer service

    Martinizing Dry Cleaning

    Gahanna, OH

    Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Custom Order Representative

    Advanced Drainage Systems

    Hilliard, OH

    Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact. Responsibilities Summary: The Custom Order Representative (COR) manages the end-to-end process for custom product orders, ensuring accuracy in order entry, technical validation, and compliance with sourcing and product application requirements. This role serves as a key liaison to product management, the project resource center, sales, and operations to facilitate timely and accurate fulfillment of custom-specific orders. Additionally, the COR acts as the primary point of coordination for custom order activities and provides direct support to internal teams along with providing exceptional customer service. Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: * Review and enter make-to-order product requests into the system with precision and completeness. * Respond to Regional CSRs request to support regional customers through proactive communication with customers regarding order delays, changes, or issues. * Approve and validate technical drawings and specifications for order processing. * Collaborate with applicable departments to ensure feasibility and compliance with design standards. * Provide sourcing guidance and coordinate with procurement to ensure material availability. * Maintain deep product knowledge and understand application requirements to support customer needs. * Communicate with internal stakeholders to resolve order discrepancies and ensure smooth workflow. * Monitor order status and proactively address delays or issues. * Support continuous improvement initiatives related to order accuracy and cycle time. * Perform special projects and other duties as assigned. Job Skills:This position should possess the following skills/knowledge: * Experience in order entry, preferably in a manufacturing or engineered-to-order environment. * Ability to read and interpret technical drawings and specifications. * Strong understanding of sourcing processes and product lifecycle. * Excellent communication and organizational skills. * Proficiency in systems such as Oracle, Esker and Salesforce. * Technical background or engineering knowledge is a plus. * Strong customer service skills with excellent written and verbal communication. * Collaborative mindset and ability to work effectively across functions. * Willingness to travel occasionally for customer or team engagements (as required). * Flexibility to work beyond 40 hours per week when business needs are required. Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. * 100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
    $32k-49k yearly est. Auto-Apply 1d ago
  • Inbound Call Center Specialist

    Bright Bridge Group

    Columbus, OH

    We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you! Key Responsibilities: Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy. Identify customer needs and provide appropriate solutions, information, and support. Accurately document customer interactions, inquiries, and resolutions in our CRM system. Handle complaints and escalations effectively, ensuring customer satisfaction. Stay current on product offerings, promotions, and company policies to assist customers confidently. Collaborate with team members and other departments to resolve issues and improve service delivery. Meet individual and team performance metrics, including call handling time and customer satisfaction scores. Qualifications: Proven experience in a call center or customer service role, preferably in a high-volume environment. Excellent verbal communication skills and a friendly phone presence. Strong problem-solving abilities and a customer-first mindset. Ability to work efficiently under pressure while managing multiple tasks. Proficient in using computers and call center software.
    $27k-38k yearly est. 60d+ ago
  • Allstate Customer Service Agent

    Allstate-Skip Ivery

    Westerville, OH

    Job Description SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!! About Us: We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service. Position Overview: Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you! Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly) Health Insurance Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life) SIMPLE IRA with 3% match Flexible Hours Paid Vacation Insurance discounts Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies. Identify and cross-sell bundling opportunities for home, auto, and life insurance. Process customer policy change requests and endorsements accurately. Handle incoming claims calls and assist customers with their claims process. Discuss billing concerns and accept customer payments. Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies. Multitask effectively to handle client communications via phone, email, text, and voicemail. What We Offer: Competitive salary + commission + incentives based on your performance. Clear career advancement opportunitiesgrow into a sales agent, manager, or more! A steady flow of new clients to onboard and cross-sell. Comprehensive training & coaching (including licensing) to help you succeed. A dynamic team environment that rewards hard work and dedication. Hours; 830a-530p M-F Requirements A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate. Must also obtain a Life Insurance License within 90 days of onboarding. Positive, enthusiastic, and coachable attitude. Strong customer service, sales, and communication skills. Ability to multitask, follow through, and follow up effectively. Goal-oriented and self-driven with leadership potential. Must be able to work on-sitethis is not a remote position. Apply Today! This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward. THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!
    $24k-31k yearly est. 17d ago
  • Twist Aero Warranty & Service Professional

    Twist Inc. 4.4company rating

    Jamestown, OH

    TWIST AERO WARRANTY & SERVICE MANAGER We are seeking a qualified individual to lead our Twist Aero Warranty and Service Department. This person would also help with development and planning on our airport construction projects. * Oversee activities related to warranty claims * Support current customers spare parts needs * Interact with suppliers for spare parts orders * Keep track of warranty case documentation and corrective action implementations * Communicate installation project timelines with customers * Order construction equipment deliveries Requirements: * Practiced in Microsoft Office Suite * Expert communication skills * Professional customer relationship abilities * Understanding of construction job sites Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Work Location: In person Job Category: Office Job Type: Full Time Job Location: 5100 Waynesville Jamestown Rd Shift: 1st Apply for this position Twist, Inc. and Twist Aero are equal opportunity employers.
    $33k-52k yearly est. 60d+ ago
  • Service Dispatcher - Lexus of Dublin

    PHP Distribution 4.4company rating

    Dublin, OH

    Job Summary The Service Dispatcher coordinates the flow of repair orders between service advisors and technicians to ensure timely and efficient completion of all service work. This role requires strong organizational skills, a good understanding of vehicle repair processes, and the ability to manage priorities in a fast-paced dealership environment. The Service Dispatcher serves as a key link between customers, service advisors, and technicians to maximize shop productivity and customer satisfaction. Key Responsibilities Assign repair orders to technicians based on skill level, workload, and job priority, as well as handle internal repair orders. Monitor the progress of repair orders throughout the day to ensure on-time completion. Communicate with service advisors regarding job status, delays, or additional repairs needed. Maintain an even workflow and ensure that technicians are consistently and efficiently utilized. Review repair orders for completeness and accuracy before closing. Coordinate with parts and warranty departments to minimize downtime due to parts availability or approvals. Track technician productivity and efficiency, reporting any issues to the Service Manager. Help maintain accurate dispatch records and service logs in the DMS (Dealer Management System). Assist in scheduling appointments or managing customer service capacity as needed. Promote teamwork and a positive work environment between service, parts, and sales departments. Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Medical Insurance Dental Insurance Vision Insurance Weekly Pay Parental Leave 401K Life Insurance Short and Long-term Disability Insurance Paid time off Employee Discounts State of the art technology
    $28k-34k yearly est. 1d ago
  • Automotive Customer Service Advisor

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • service writer

    Specialty RV Sales

    Lancaster, OH

    Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards We offer terrific benefits which include: Generous pay plan! Tell us about your experience at your interview! Performance Bonuses! Bi-weekly Pay Period Excellent, Ongoing Training is Provided! Opportunity for long term employment and growth Medical, Dental and Vision Insurance Disability Insurance 401(k) Retirement Plan 5-day work week, closed on Sundays! About Us Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
    $31k-51k yearly est. 60d+ ago
  • Front Desk Receptionist

    Nivea Hospitality

    Marysville, OH

    Job DescriptionJoin our Team = Front Desk Receptionist Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio. About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Location: 1081 Lydia Drive Marysville, Ohio Essential Job Functions: ** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. **Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. **Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services. **Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. **Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. **Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures **Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system. **Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory. **Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately. **Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail. ** Must be available to work weekends and evenings. Job Type: Part-Time Pay: $14.00/HR Work Location: In person
    $14 hourly 30d ago

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