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Receptionist/customer service job description

Updated March 14, 2024
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Example receptionist/customer service requirements on a job description

Receptionist/customer service requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in receptionist/customer service job postings.
Sample receptionist/customer service requirements
  • High school diploma or equivalent
  • Proficient in using computer and office software
  • Excellent verbal and written communication skills
  • Ability to multitask and handle a high volume of phone calls and emails
  • Experience in customer service or receptionist role
Sample required receptionist/customer service soft skills
  • Positive attitude and professional demeanor
  • Strong problem-solving skills and ability to think on your feet
  • Ability to work well in a team environment
  • Strong attention to detail and organizational skills
  • Ability to remain calm and composed under pressure

Receptionist/customer service job description example 1

JPMorgan Chase & Co. receptionist/customer service job description


+ Minimum 3 years' experience in high end reception or concierge service


+ Superb oral and written communication skills


+ MS Office skills, knowledge of EMS booking system (a plus)


+ Neat in appearance; ability to present a polished imagine and follow uniform guidelines without exception


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.


As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.


Equal Opportunity Employer/Disability/Veterans


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Receptionist/customer service job description example 2

Barracuda Networks receptionist/customer service job description

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers' journey. More than 220,000 organizations worldwide trust Barracuda to protect them - in ways they may not even know they are at risk - so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda

As a Customer Services Receptionist, Think Customer is our motto. As Customer Service Receptionist you will focus on multi line phones and the ability to route accurately. Account management and data clean up.
We strive for same day turnaround for non-project items and always put the customer first. Learning the Customer Services Receptionist role is the foundation that prepares you for any career path within our team and the company.

What you'll be working on Phones- Answering and routing all calls to their appropriate location
Completion of Partner contracts globally
Admin account duties
Projects- as assigned

What you bring to the role

1 to 3 years of Customer Services experience Some college preferred Positive attitude Hardworking and willing to learn Forward thinker and Problem solver


What you'll get from us


A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.

High-quality health benefits Retirement Plan with employer match Career-growth opportunities Flexible Time Off and Paid Time Off benefits Volunteer opportunities
#LI-KN1
#LI-ONSITE
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Receptionist/customer service job description example 3

Holman Enterprises receptionist/customer service job description

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.
Lexus of Portland
has an outstanding opportunity for a
Service Receptionist
to join the Holman family!


What will you do?


Contact clients to schedule appointments for items owned Assist with service phone calls and scheduling Conversica management Scanning of legal documents and filing for safe keeping Repair order preparation Work directly with management to provide support to the Service Department as needed



What are we looking for?


Previous automotive experience is a plus Call center experience is a plus Ability to work independently and be self-motivated Professional appearance and work ethic High School diploma or equivalent



At Holman, we exist to pro
vide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.



Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.