Receptionist jobs in Gulfport, MS - 46 jobs

Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities: Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone. Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules. Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit. Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information. Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials. Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

We are seeking to hire an experienced Receptionist to join The Retreat. If you're a passionate self-starter, this is the position for you. Apply now! Responsibilities for Receptionist Answer and direct phone calls in a polite and friendly manner Welcome visitors in a warm and friendly manner, and answer any questions visitors have Maintain reception area and all common areas in a clean and tidy manner at all times Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer Keep detailed and accurate records of visitors and of appointments received Take inventory of supplies and restock as needed Flexible hours, and weekends are required Requirements Qualifications: Education: High school diploma or equivalent (required). Experience: Previous experience in a customer service or hospitality role (preferred). Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of local attractions and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak times. Work Environment: Shifts may include evenings, weekends, and holidays. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Front Desk Clerk JOB CODE #: 310167 REPORTS TO: Hotel Manager on Duty Must be able to obtain a Mississippi Gaming License . Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner. RESPONSIBILITIES Responsible for performing all job duties of a guest service representative and a hotel supervisor Responsible for evaluating all guest service representatives for 90 day and annual evaluations Responsible for conducting quarterly meetings with the crew Responsible for handling any guest or crewmember complaints/issues Responsible for reconciling third party bookings at the end of each month Responsible for tracking call log data Responsible for tracking weekly productivity Responsible for interviewing and hiring new clerks Responsible for training all new hires and creating training booklets Responsible for department orientation with new hires Responsible for reviewing the schedule Responsible for assisting front desk when needed Responsible for assisting marketing with upgrades and room blocks Responsible for ensuring that all guest service representatives are consistent in maintaining guest service standards Responsible for any other duties as assigned by the supervisor CERTIFICATION/LICENSES: Mississippi Gaming License REQUIRED. EDUCATION OR SKILLS REQUIRED: High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience with Windows, Word and Excel. PHYSICAL ACTIVITIES: The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.

Description: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements: Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Job Description State Farm Agency, located in Ocean Springs, MS, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Manage incoming calls. Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. You will receive: Base Pay plus bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Strong phone contact handling skills and active listening. Comfortable with making outbound calls. Genuinely excited to help customers. Patient, empathetic, and passionately communicative; loves to talk. Ability to empathize with and advocate for clients when necessary. Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Responsibilities: Enhances the guest experience by providing exceptional service. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays “guest requests” to appropriate staff. Enters text messages for guests into the property's management system as requested; relay guest messages. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures and acts as a communications link in emergency situations. Answers fax and email inquiries. Confirms and modify reservations. Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue. Greets, registers, assigns rooms, and issues keys to arriving guests. Assists guests in fulfilling their requests - room changes, extra amenities, etc. Makes and confirms reservations. Posts charges to guest folios. Assists guests in resolving complaints. Maintains a cash bank, cash checks, issue change. Receives cash, checks, and credit cards for payment of services. Processes complimentary transactions with supporting documentation. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Reviews folios with guest ensuring accuracy; perform checkout. Adheres to department and property policies and procedures. Offers luggage assistance. Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes. Issues all coupons. Maintains knowledge of current marketing promotions and events. Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix). Qualifications: High school diploma or GED Must project a professional and positive image. High energy level. Proficiency in typing. Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to maintain composure under stress in a fast-paced work environment. Must be able to stand for long periods of time. Basic reading and math skills. Ability to work a flexible schedule. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training* PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments * Working Conditions: Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking O Extreme Heat R Sitting O Temperature Changes R Lifting R Wet R Carrying R Humid R Pushing R Noise O Pulling R Vibration R Climbing R Hazards R Balancing C Atmospheric Conditions R Stooping C Cigarette Smoke O Kneeling C Crouching C Crawling R Reaching C Handling C Grasping C Feeling R Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort __X__ Light work _____ Medium work _____ Heavy work _____ Very heavy w What's in it for you: · Competitive Salary with annual performance reviews · Comprehensive health coverage plan that includes medical, dental, and vision · 401(K)/ Company Match · Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Job DescriptionDescription: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Qualifications: Education: • High school diploma or equivalent (required). • Associate's degree in Hospitality, Business, or related field (preferred). Experience: • Previous experience in a customer service or hospitality role (preferred). • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). • Familiarity with handling cash, credit cards, and processing payments. Skills: • Excellent communication and interpersonal skills to engage with guests and coworkers. • Strong organizational skills with attention to detail and the ability to multitask. • Ability to work in a fast-paced, customer-facing environment. • Problem-solving skills to address guest concerns and resolve issues efficiently. • Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: • Ability to stand for extended periods and move around the front desk area. • Ability to lift and carry small packages or luggage up to 25 pounds. • Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. • Shifts may include evenings, weekends, and holidays. • The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. Requirements:

Overview Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration. Responsibilities Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs duties as cashier, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guests and team members. Other duties as assigned. Qualifications A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $13.00 - USD $13.00 /Hr. Tipped Position This position does not earn tips A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

The Doubletree Biloxi is looking for an exceptional addition to our amazing Front Desk team. Hospitality experience is preferred, but not required as we are more than happy to provide the right person with an opportunity! This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Job Types: Part-time, Full-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Work setting: In-person Ability to commute/relocate: Biloxi, MS 39530: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person View all jobs at this company

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Responsibilities: Enhances the guest experience by providing exceptional service. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays "guest requests" to appropriate staff. Enters text messages for guests into the property's management system as requested; relay guest messages. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures and acts as a communications link in emergency situations. Answers fax and email inquiries. Confirms and modify reservations. Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue. Greets, registers, assigns rooms, and issues keys to arriving guests. Assists guests in fulfilling their requests - room changes, extra amenities, etc. Makes and confirms reservations. Posts charges to guest folios. Assists guests in resolving complaints. Maintains a cash bank, cash checks, issue change. Receives cash, checks, and credit cards for payment of services. Processes complimentary transactions with supporting documentation. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Reviews folios with guest ensuring accuracy; perform checkout. Adheres to department and property policies and procedures. Offers luggage assistance. Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes. Issues all coupons. Maintains knowledge of current marketing promotions and events. Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix). Qualifications: High school diploma or GED Must project a professional and positive image. High energy level. Proficiency in typing. Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to maintain composure under stress in a fast-paced work environment. Must be able to stand for long periods of time. Basic reading and math skills. Ability to work a flexible schedule. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training* PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments * Working Conditions: Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking O Extreme Heat R Sitting O Temperature Changes R Lifting R Wet R Carrying R Humid R Pushing R Noise O Pulling R Vibration R Climbing R Hazards R Balancing C Atmospheric Conditions R Stooping C Cigarette Smoke O Kneeling C Crouching C Crawling R Reaching C Handling C Grasping C Feeling R Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort __X__ Light work _____ Medium work _____ Heavy work _____ Very heavy w What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Company: Labor One Staffing Job Type:Full-Time About Us: Labor One is a family-owned staffing company serving the marine and industrial industries nationwide. We're looking for a dependable Bilingual Office Assistant to join our Pascagoula branch and support daily office operations, recruiting, and onboarding. Job Summary: The Office Assistant provides administrative, clerical, and recruiting support to ensure smooth daily operations of the Pascagoula office. This position assists with onboarding, employee communication, and applicant processing while maintaining strong coordination with field staff, the client, and the main office. The ideal candidate is bilingual, organized, and proactive. Responsibilities: Greet and assist visitors, employees, and applicants in person and over the phone Support recruiting by answering candidate inquiries, reviewing applications, and scheduling interviews or orientations Assist with onboarding, ensuring all required documents and clinic appointments are completed Maintain applicant and employee databases and files Track attendance, hotel accommodations, and transportation as directed Communicate daily with project coordinators and the main office to relay updates Prepare and file paperwork, forms, and reports as needed Keep the office organized, stocked, and professional in appearance Perform other administrative or recruiting duties as assigned by management Requirements: Must be bilingual (English & Spanish) Full-time availability, Monday-Friday (occasional Saturday as needed) Valid driver's license and reliable transportation Strong communication and organizational skills Proficient with basic computer programs (Word, Excel, Outlook) Previous office or staffing experience preferred but not required Benefits: Steady, full-time opportunity with room for growth Supportive and team-oriented environment Location: Pascagoula, MS Labor One Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other basis protected by local, state, or federal law.

Benefits: A positive and collaborative work environment Voluntary Life Insurance Short and Long Term Disability Medical, Dental and Vision 401K Matching (after 6 months of employment) Company work truck is provided * offered after 60 days of employment Company OverviewGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Responsibilities Supports company operations by maintaining office systems and supervising staff. Maintains office efficiency by planning and implementing office systems and layouts. Review sales folders for accuracy. Designs and implements office policies by establishing standards and procedures. Maintains staff by recruiting, selecting, orienting, and training employees. Maintains staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results. Manage time and attendance hours for Staff. Contribute to team effort by accomplishing related tasks as needed. Qualifications Proven experience in office managerial roles, with at least 2 years experience. Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and handle vendor contracts, among other tasks. Organization and the ability to multitask to complete a wide variety of tasks. Ability to maintain confidentiality and handle sensitive information. Flexibility to help them adjust to new tasks should the company or office need change. Strong interpersonal skills to interact positively with all employees. Leadership ability to manage challenges and oversee employees. Attention to detail to ensure tasks are completed thoroughly and correctly. Proficient in MS Office, including Word, Excel, and PowerPoint. Must practice regular and dependable attendance. This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Compensation: $14.00 - $17.00 per hour Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent / Relief Night Audit. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College course work in related field helpful. Previous Front Desk experience preferred Experience in a hotel or a related field preferred. High School Diploma or equivalent required. Computer experience preferred. Physical Requirements: * Flexible and long hours sometimes required. Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Ability to work weekends and holidays Ability to work the overnight shift. Essential (Partial List): * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communication with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. View all jobs at this company

**Become a part of our caring community and help us put health first** The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities: + Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone. + Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules. + Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. + Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit. + Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information. + Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials. + Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. **Use your skills to make an impact** **Required Qualifications** + High School Diploma or GED + 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. + Must be passionate about contributing to an organization focused on continuously improving patient experiences and care + Excellent customer service and phone etiquette + Team player with a positive attitude + Ability to multitask in a fast-paced environment + Attention to detail and highly organized + Knowledge of MS Office (Word, Excel, Outlook, Access) **Preferred Qualifications:** + Value-based care model experience + Knowledge of Medical Terminology + Experience with EMR Systems (Electronic Medical Records) + Bilingual in English and Spanish **Additional Information:** This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. **Interview Format: HireVue:** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Benefits:** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities \#LI-BL1 **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Singing River Health System Clinic - Ocean Springs Clinic | Part-Time | Days | 3099 Bienville Blvd Ocean Springs, Mississippi, 39564 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school graduate or equivalent required. License: N/A Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Experience working in a clerical or secretarial role in a healthcare-related setting preferred. Reports to: Practice Administrator Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Qualifications: Education: • High school diploma or equivalent (required). • Associate's degree in Hospitality, Business, or related field (preferred). Experience: • Previous experience in a customer service or hospitality role (preferred). • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). • Familiarity with handling cash, credit cards, and processing payments. Skills: • Excellent communication and interpersonal skills to engage with guests and coworkers. • Strong organizational skills with attention to detail and the ability to multitask. • Ability to work in a fast-paced, customer-facing environment. • Problem-solving skills to address guest concerns and resolve issues efficiently. • Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: • Ability to stand for extended periods and move around the front desk area. • Ability to lift and carry small packages or luggage up to 25 pounds. • Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. • Shifts may include evenings, weekends, and holidays. • The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College course work in related field helpful. Previous Front Desk experience preferred Experience in a hotel or a related field preferred. High School Diploma or equivalent required. Computer experience preferred. Physical Requirements: * Flexible and long hours sometimes required. Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Ability to work weekends and holidays Ability to work the overnight shift. Essential (Partial List): * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communication with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. View all jobs at this company