5 Receptionist/Human Resources Assistant Resume Examples

Five Key Resume Tips For Writing A Receptionist/Human Resources Assistant Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Phone Calls, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Emma Berry
Receptionist/Human Resources Assistant
Employment History
Receptionist/Human Resources Assistant2015 - Present
AflacChicago, IL
  • Screened applicants' resumes with job description.
  • Performed various HR and administrative functions for a busy insurance company including assisting with recruitment and updating of personnel files.
  • Developed new internship program (PR/marketing internship) and trained new interns.
  • Performed background checks and interviewed applicants.
  • Maintained all employee personnel files both electronic and manual, including those with confidential information.
  • Complete data entry of personnel records into company database.
Receptionist2014 - 2015
Marquette UniversityMilwaukee, WI
  • Coordinate patient care referrals and testing.
  • Greeted visitors and answered high volume switchboard.
  • Answered all telephone calls from media and also calls pertaining to releases that were sent out from Media Relations.
Switchboard Operator2012 - 2014
WalmartMilwaukee, WI
  • Provide communication, guidance and solve problems for customers.
  • Answer telephone calls, direct calls to departments, page departments over the pa system on customer assistance.
  • Monitor emergency and code alarms, make emergency announcements, and route emergency calls to the appropriate location.
Education
High School Diploma In null2012 - 2012
 
 
Contact Information
Chicago, IL
(470) 555-1113
eberry@example.com
Skills
Insurance Companies
Job Applicants
Check Patients
Appropriate Personnel
Telephone Switchboard
Front Desk Area
Procedures
General Information
Customer Service
Fedex
 
 
Susan Richardson
Receptionist/Human Resources Assistant
Las Vegas, NV
(420) 555-1796
srichardson@example.com
Skills
Appropriate IndividualsBusiness PartnersManagement SystemPlan AdministrationStaff MembersInsurance CompaniesHealth BenefitsFront Desk OperationsInternetFront Office
 
 
Employment History
Receptionist/Human Resources Assistant2018 - Present
Volt Information SciencesLas Vegas, NV
  • Assisted in confidential human resources issues (i.e.
  • Conducted FLSA (Fair Labor Standards Act) exemption testing on 250+ job descriptions for compliance.
  • Support District Managers and Digital Learning Consultants in all areas of administrative tasks and sales support in direct marketing.
  • Handled discrete information related to employee relations, changes in the organization, performances, appraisals, and confidential information issues.
  • Provided clerical support to the AVP and representatives of the human resources department.
Receptionist/Administrator Support2016 - 2018
Front DeskLas Vegas, NV
  • Answered incoming calls professionally scheduling appointments and routing calls to other staff members in line with the hospital protocols.
  • Used and coordinated maintenance of office equipment, Provided support to store manager and excellent customer service
  • Delivered timely and friendly customer service via phone, email, and in-person greetings.
Benefits Assistant2014 - 2016
XeroxNew York, NY
  • Provide other options referring applicants to other Medicaid programs, Health Exchange / Marketplace.
  • Maintained and updated all changes in the State of New Jersey Medicaid portal.
  • Addressed client questions about health savings accounts, medical benefits and retirement plans.
  • Maintain hard copy personnel files.
  • Advised senior executives and division managers on human resources development, performance management, talent management and succession planning.
Education
Bachelor's Degree of Liberal Arts2011 - 2014
New York UniversityNew York, NY
 
 
Logan Reyes
Receptionist/Human Resources Assistant
Contact Information
Los Angeles, CA
(880) 555-3335
lreyes@example.com
Skills
  • Scheduling Conference Rooms
  • Phone Calls
  • Data Entry
  • Fmla
  • Job Descriptions
  • Building Access
  • Personnel Files
  • Scheduling Appointments
  • Background Checks
  • Student Records
 
 
Employment History
Receptionist/Human Resources Assistant2019 - Present
Robert Half International
Los Angeles, CA
  • Handle sensitive and confidential information with discretion and diplomacy.
  • Maintain I9s and personnel files.
  • Assist in the completion and maintenance of personnel files.
  • Execute and followed up on Family Medical Leave Act (FMLA) and Leave of Absences.
Executive Receptionist2016 - 2019
H&R Block
Los Angeles, CA
  • Call customers in the event that communication is required.
  • Front office operations & call routing switch board, greet and assist clients.
  • Front desk/Greeting customers Inbound/Outbound calling Responding to emails / Data entry Use of Copy and fax machines Cash Handling Email Correspondence
Human Resources Assistant2013 - 2016
Macy's
Las Vegas, NV
  • Managed leave of absence administration and store safety administration.
  • Post job descriptions for open positions and work with supervisors for selecting the right associate.
  • Facilitate hiring and process all new hire information into the KRONOS system.
Education
High School Diploma of null2013 - 2013
 
 
Jerry Hawkins
Receptionist/Human Resources Assistant
Contact Info
New York, NY
(620) 555-7902
jhawkins@example.com
Skills
Administrative Functions
Powerpoint
Personnel Files
Usps
Diversity
Scheduling Conference Rooms
Sales Support
Medical Records
Communication
Greeting Visitors
Employment History
Receptionist/Human Resources Assistant2020 - Present
Macy'sNew York, NY
  • Construct offer letters for the appropriate potential employee's job descriptions.
  • Assisted with various staffing functions: Assisted in the Hiring process by scheduling interviews and preparing new hire paperwork.
Human Resources Internship2019 - 2020
Macy'sNew York, NY
  • Worked closely with Employment Division posting and communicating hiring needs and open positions for store locations.
  • Initiate pre employment Background checks.
  • Manage the e-verify process, as applicable.
Sales Administrator/Administrative Assistant2017 - 2019
Morgan StanleyBaltimore, MD
  • Prepared documents utilizing Microsoft Office (Word, Excel, PowerPoint).
  • Assisted with preparation of meeting materials.
  • Acted as the liaison between clients and staff members.
Education
High School Diploma of null2017 - 2017
 
 
Larry Andrews
Receptionist/Human Resources Assistant
Atlanta, GA
(970) 555-5783
landrews@example.com
Experience
Receptionist/Human Resources Assistant2017 - Present
Randstad USAAtlanta, GA
  • Maintain spreadsheets regarding employee's personnel files and state compliance information.
  • Assist with data entry as required.
  • Prepared and maintained legal personnel files for incoming and existing employees.
Senior Human Resources Assistant2015 - 2017
AramarkChicago, IL
  • Process HR transactions into HCMS Process new hire paperwork; follow-up on background checks, to include Truescreen entry.
  • Learned billing procedures for Medicare.
  • Formulated and regulated Human Resources policies Designed, directed and managed company organizational development plan
Receptionist/Accounts Receivable (Part-Time)2014 - 2015
ManpowerGroupWilberforce, OH
  • Prepared financial statements and corporate expenses to be electronically transferred to Chase Manhattan Bank.
  • Set up ACH's daily.
  • Processed high volume of vendor invoices and travel expenses using SAP software.
Skills
Administrative AssistantsCobraDepartment RecordsOutgoing CorrespondenceFCCommunicationData EntryPersonnel FilesPurchase OrdersInternet
Education
Bachelor's Degree In Business2012 - 2015
Central State UniversityWilberforce, OH
 
 
Emma Berry
Receptionist/Human Resources Assistant
Employment History
Receptionist/Human Resources Assistant2015 - Present
AflacChicago, IL
  • Screened applicants' resumes with job description.
  • Performed various HR and administrative functions for a busy insurance company including assisting with recruitment and updating of personnel files.
  • Developed new internship program (PR/marketing internship) and trained new interns.
  • Performed background checks and interviewed applicants.
  • Maintained all employee personnel files both electronic and manual, including those with confidential information.
  • Complete data entry of personnel records into company database.
Receptionist2014 - 2015
Marquette UniversityMilwaukee, WI
  • Coordinate patient care referrals and testing.
  • Greeted visitors and answered high volume switchboard.
  • Answered all telephone calls from media and also calls pertaining to releases that were sent out from Media Relations.
Switchboard Operator2012 - 2014
WalmartMilwaukee, WI
  • Provide communication, guidance and solve problems for customers.
  • Answer telephone calls, direct calls to departments, page departments over the pa system on customer assistance.
  • Monitor emergency and code alarms, make emergency announcements, and route emergency calls to the appropriate location.
Education
High School Diploma In null2012 - 2012
 
 
Contact Information
Chicago, IL
(470) 555-1113
eberry@example.com
Skills
Insurance Companies
Job Applicants
Check Patients
Appropriate Personnel
Telephone Switchboard
Front Desk Area
Procedures
General Information
Customer Service
Fedex
 
 
Susan Richardson
Receptionist/Human Resources Assistant
Las Vegas, NV
(420) 555-1796
srichardson@example.com
Skills
Appropriate IndividualsBusiness PartnersManagement SystemPlan AdministrationStaff MembersInsurance CompaniesHealth BenefitsFront Desk OperationsInternetFront Office
 
 
Employment History
Receptionist/Human Resources Assistant2018 - Present
Volt Information SciencesLas Vegas, NV
  • Assisted in confidential human resources issues (i.e.
  • Conducted FLSA (Fair Labor Standards Act) exemption testing on 250+ job descriptions for compliance.
  • Support District Managers and Digital Learning Consultants in all areas of administrative tasks and sales support in direct marketing.
  • Handled discrete information related to employee relations, changes in the organization, performances, appraisals, and confidential information issues.
  • Provided clerical support to the AVP and representatives of the human resources department.
Receptionist/Administrator Support2016 - 2018
Front DeskLas Vegas, NV
  • Answered incoming calls professionally scheduling appointments and routing calls to other staff members in line with the hospital protocols.
  • Used and coordinated maintenance of office equipment, Provided support to store manager and excellent customer service
  • Delivered timely and friendly customer service via phone, email, and in-person greetings.
Benefits Assistant2014 - 2016
XeroxNew York, NY
  • Provide other options referring applicants to other Medicaid programs, Health Exchange / Marketplace.
  • Maintained and updated all changes in the State of New Jersey Medicaid portal.
  • Addressed client questions about health savings accounts, medical benefits and retirement plans.
  • Maintain hard copy personnel files.
  • Advised senior executives and division managers on human resources development, performance management, talent management and succession planning.
Education
Bachelor's Degree of Liberal Arts2011 - 2014
New York UniversityNew York, NY
 
 
Logan Reyes
Receptionist/Human Resources Assistant
Contact Information
Los Angeles, CA
(880) 555-3335
lreyes@example.com
Skills
  • Scheduling Conference Rooms
  • Phone Calls
  • Data Entry
  • Fmla
  • Job Descriptions
  • Building Access
  • Personnel Files
  • Scheduling Appointments
  • Background Checks
  • Student Records
 
 
Employment History
Receptionist/Human Resources Assistant2019 - Present
Robert Half International
Los Angeles, CA
  • Handle sensitive and confidential information with discretion and diplomacy.
  • Maintain I9s and personnel files.
  • Assist in the completion and maintenance of personnel files.
  • Execute and followed up on Family Medical Leave Act (FMLA) and Leave of Absences.
Executive Receptionist2016 - 2019
H&R Block
Los Angeles, CA
  • Call customers in the event that communication is required.
  • Front office operations & call routing switch board, greet and assist clients.
  • Front desk/Greeting customers Inbound/Outbound calling Responding to emails / Data entry Use of Copy and fax machines Cash Handling Email Correspondence
Human Resources Assistant2013 - 2016
Macy's
Las Vegas, NV
  • Managed leave of absence administration and store safety administration.
  • Post job descriptions for open positions and work with supervisors for selecting the right associate.
  • Facilitate hiring and process all new hire information into the KRONOS system.
Education
High School Diploma of null2013 - 2013
 
 
Jerry Hawkins
Receptionist/Human Resources Assistant
Contact Info
New York, NY
(620) 555-7902
jhawkins@example.com
Skills
Administrative Functions
Powerpoint
Personnel Files
Usps
Diversity
Scheduling Conference Rooms
Sales Support
Medical Records
Communication
Greeting Visitors
Employment History
Receptionist/Human Resources Assistant2020 - Present
Macy'sNew York, NY
  • Construct offer letters for the appropriate potential employee's job descriptions.
  • Assisted with various staffing functions: Assisted in the Hiring process by scheduling interviews and preparing new hire paperwork.
Human Resources Internship2019 - 2020
Macy'sNew York, NY
  • Worked closely with Employment Division posting and communicating hiring needs and open positions for store locations.
  • Initiate pre employment Background checks.
  • Manage the e-verify process, as applicable.
Sales Administrator/Administrative Assistant2017 - 2019
Morgan StanleyBaltimore, MD
  • Prepared documents utilizing Microsoft Office (Word, Excel, PowerPoint).
  • Assisted with preparation of meeting materials.
  • Acted as the liaison between clients and staff members.
Education
High School Diploma of null2017 - 2017
 

What Should Be Included In A Receptionist/Human Resources Assistant Resume

1

1. Add Contact Information To Your Receptionist/human Resources Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Receptionist/Human Resources Assistant Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Receptionist/Human Resources Assistant Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Receptionist/Human Resources Assistant Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create A Receptionist/Human Resources Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Receptionist/Human Resources Assistant
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Receptionist/human Resources Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Receptionist/Human Resources Assistant
Schweitzer Engineering Laboratories
  • Established document control procedures for COBRA and benefits documents to ensure appropriate levels of privacy and confidentiality.
  • Assisted supervisor in payroll procedures, entered figures into computer database and printed reports.
  • Managed the development and maintenance of HRIS communication line in the organization in terms of information sharing and decision making.
  • Enhanced customer satisfaction by addressing benefit and payroll inquiries, running reports, analyzing data and preparing PowerPoint presentations for meetings.
  • Managed open enrollment sessions, participant eligibility, claims resolution, terminations and COBRA.

Work History Example # 2
Receptionist/Human Resources Assistant
Sears Holdings
  • Entered new hires information, updated address change, rate change and others for existing employees into the ADP workforce.
  • Conducted new hire interviews, training, I9's and W4's, and maintained personnel confidential records.
  • Performed data entry for payroll processing using PeopleSoft.
  • Directed all payroll activities including performance evaluations, salary increases, benefits, federal and state employee tax.
  • Trained over 85 new HR managers on employment, Payroll, Benefits, compensation and affirmative action.

Work History Example # 3
Business Administrative Assistant
Bank of America
  • Evaluated parking program procedures, identified gaps in process, provided appropriate recommendations, Implemented solutions, and monitored outcome.
  • Provided support for data analysis, production of reports, and PowerPoint presentations upon request.
  • Prepared all materials including PowerPoint presentations, benefit packets, hiring letters, and salary information.
  • Prepared PowerPoint presentations and material for education programs and reported data to department.
  • Designed a SharePoint site containing communication materials enabling Associates to keep current with updated and valuable reporting and operational information.

Work History Example # 4
Business Office Assistant
California State University, East Bay
  • Created PowerPoint presentations for use in board meetings and top level presentations.
  • Worked with distributors ensuring sales growth, management of marketing monies and effective communication between Kraft Foods and each distributor.
  • Developed and designed Regional presentations for clients and corporate officials using Lotus Free Lance Graphics and MS PowerPoint.
  • Mailed packages using the FedEx shipping software.
  • Processed shipments and track FedEx/UPs delivery in timely manner.

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5

5. Highlight Your Receptionist/Human Resources Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your receptionist/human resources assistant resume:

  1. Certified Nurse Assistant (CNA)
  2. Certified Professional - Human Resource (IPMA-CP)
  3. Medical Assistant
  4. Nationally Certified Medical Office Assistant (NCMOA)
  5. Word 2010 Certification
  6. Certified Medical Administrative Assistant (CMAA)
  7. Society for Human Resource Management Certified Professional (SHRM-CP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021