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Best receptionist certifications
The best certifications for a receptionist are Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Nationally Certified Medical Office Assistant (NCMOA).
Receptionist certifications demonstrate your competency as a receptionist to employers. However, not all receptionist certifications provide the same value.
Below is a list of the best receptionist certifications. Obtaining a receptionist certification will give you a leg up when you apply for jobs and increase your potential salary.
20 best certifications for receptionists
20 best receptionist certifications
1. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
4. Certified Clinical Medical Assistant (NHA)
A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
5. Certified Medical Interpreter - Spanish (CMI)
The mission of the National Board is to foster improved healthcare outcomes, patient safety and patient/provider communication, by elevating the standards for and quality of medical interpreting through a nationally recognized and accredited certification for medical interpreters.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
6. Microsoft Office Specialist Master Certification (MOS)
The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual's overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Microsoft Office programs-they are technically skilled to take advantage of the breadth of features efficiently and effectively.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
7. Certified Coding Specialist (CCS)
Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes. In fact, certification has become an implicit industry standard. Accordingly, the CCS credential demonstrates a practitioner's tested data quality and integrity skills, and mastery of coding proficiency. Professionals experienced in coding inpatient and outpatient records should consider obtaining this certification.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
8. Registered Medical Assistant
Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
9. Patient Care Technician
1. Completion of an Approved Patient Care Technician Program 2. Minimum of 80 Hours Lecture 3. Minimum of 80 Clinical Rotation In Phlebotomy 4. Must Be Certified Nursing Assistant 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
10. Certified Personal Trainer
The purpose of The Cooper Institute Personal Trainer (CI-PTr) Certification Examination is to provide assurance of mastery and application of knowledge and skills directly related to the performance of the job entitled `Personal Trainer' through a defensible, reliable, valid and rigorous process. The successful completion of the CI-PTr Certification Examination results in credentialing to ensure certificants' professional knowledge, skills and tools to provide sound fitness and health programming to their clients, provide assurance to clients and employers, protect the public, and advance the profession.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
11. Certified Medical Insurance Specialist (CMIS)
Experienced medical office professionals with exceptional coding, reimbursement and claims management skills are eligible to sit for the Certified Medical Insurance Specialist (CMIS) exam. Practice Management Institute® has helped raise the bar of knowledge with its CMIS credential, designed to demonstrate outstanding skill in outpatient claims and reimbursement.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
12. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
13. Certified Personal Chef (CPC)
A Certified Personal Chef is a chef with a minimum of two (2) full years experience as a Personal Chef who is engaged in the purchasing, preparing, cooking and serving foods on a "cook-for-hire" basis; is responsible for menu planning and development, marketing, financial management, and operational decisions of a private business; provides services to a variety of clients; possesses a thorough knowledge of food safety, sanitation, and nutrition; and is able to demonstrate measurable knowledge in defined areas of work experience, education, business and culinary group activities and participation along with personal awards and media exposure.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
14. Professional Credit Associate (PCA)
Certification enables you to make your clients, customers, colleagues,employers and others with whom you do business aware of the knowledge and skill you have invested in your career in the credit industry.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
15. Medical Administrative Specialist (CMAS)
This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings. This multi-skilled practitioner is competent in medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. A medical administrative specialist is very familiar with clinical and technical concepts required to coordinate administrative office functions in the healthcare setting.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
16. Medication Aide Certification (MACE)
The Medication Aide Certification Examination (MACE) is a national medication aide certification examination administered to nurse aides who choose to receive additional training to become certified medication aides. NCSBN develops the MACE examination and administers the exam with the contractual assistance of Pearson VUE. Once certified, these medication aides serve an important role in hospitals and long-term care facilities by helping distribute medications and monitoring for adverse reactions.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
17. Certified Radiology Administrator (CRA)
As a medical imaging administrator, you face a number of difficult challenges. One of them is having people recognize your skills and capabilities. The Certified Radiology Administrator (CRA) designation speaks volumes about the high standards of achievement you've attained for the profession of radiology administration. The CRA is the only professional credential tailored specifically for radiology administrators, focusing on human resource management, asset resource management, fiscal management, operations management, and communication and information management-expertise you bring to the job each day. The CRA program, including the examination, is managed by the Radiology Administration Certification Commission (RACC), a self-governing body created to maintain the credential's integrity and relevance.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
18. Nationally Certified Medical Assistant (NCMA)
Medical Assistants typically perform both clinical and administrative tasks that keep the offices of physicians and other health care practitioners running smoothly. The exact duties of medical assistants will vary by employer, depending upon the specialty of the practitioner, and the location & size of the practice. Administrative office responsibilities may consist of handling insurance forms, billing and bookkeeping; updating and filing medical records; scheduling appointments and arranging for hospital admissions; and more. Clinical duties will vary according to State law. They may range from taking medical histories and vital signs, to collection of laboratory specimens, to providing basic patient instructions, and all such duties are generally under the supervision of a licensed health care provider.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
19. Certified Healthcare Protection Administrator (CHPA)
Through the International Association for Healthcare Security and Safety Commission on Certification, directors of security, safety, emergency preparedness and risk management administrators can achieve the highly coveted Certified Healthcare Protection Administrator (CHPA) designation. Not only does this signify a high level of competence, it also demonstrates the individual's commitment to excellence and continuing study.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
20. Certified Medical Manager (CMM)
Becoming a Certified Medical Manager means that you have Completed the process of certification, including submitting an application and passing a written examination that qualifies both your experience and knowledge within the ambulatory health care delivery environment. Made a commitment to the pursuit of excellence in health care office management through continual education and association within the profession of health care office management.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a receptionist?
The best receptionist certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this receptionist certification:
- To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for receptionists?
The most in-demand receptionist certification is Registered Medical Assistant based on all active job postings. Having this receptionist certification will give you access to more receptionist jobs with higher salaries.
What certifications can impact a receptionist career and salary?
The Certified Personal Trainer certification will help you to secure a personal trainer position, which will increase your pay and career trajectory. A personal trainer's average salary is $38,768 whereas receptionists make an average salary of $30,571.
The most common combination of receptionist certifications include: Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Nationally Certified Medical Office Assistant (NCMOA).
Online courses for receptionists to earn certifications
1. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
2. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
3. Professional Receptionist Course by London Reception Academy
Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...
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5. GST - Maintaining documents, accounts and records
GST, being a transaction-level tax, requires certain documentation to be generated and maintained to comply with the law and curb malpractices. GST also has a stringent requirement for the maintenance of appropriate accounts and records. In this course, you will learn about E-invoices and E-waybills required to be generated at a transaction level. You will also learn about the accounts and records that are required to be maintained by businesses. This course provides a platform for learners...
6. Certified Electronic Health Records Specialist
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7. Speak Medical Spanish to Your Patients and Clients
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8. Akashic Records Foundation Course CERTIFIED
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Master Customer Service using this practical customer care course...
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13. Professional Certification in Akashic Records (Accredited)
Become a Professional Akashic Record Reader to access and modify records and soul contract ⚫ UK Accredited Qualification...
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
16. Data Entry Skills: A Complete Data Entry Course from Scratch
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19. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
20. Data Science for Healthcare Claims Data
Learn and practice how to transform raw healthcare claims data into valuable knowledge and actionable insights!...