Receptionist demographics and statistics in the US
Receptionist demographics research summary. Zippia estimates receptionist demographics and statistics in the United States by using a database of 30 million profiles. Our receptionist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about receptionists after extensive research and analysis:
- There are over 1,532,853 receptionists currently employed in the United States.
- 91.6% of all receptionists are women, while 8.4% are men.
- The average receptionist age is 41 years old.
- The most common ethnicity of receptionists is White (54.4%), followed by Hispanic or Latino (23.5%), Black or African American (10.7%) and Asian (6.1%).
- Receptionists are most in-demand in New York, NY.
- The finance industry is the highest-paying for receptionists.
- 6% of all receptionists are LGBT.
Receptionist gender statistics
- Female, 91.6%
- Male, 8.4%
Receptionist gender ratio
| Gender | Percentages |
|---|---|
| Female | 91.6% |
| Male | 8.4% |
Receptionist gender pay gap
Women earn 97¢ for every $1 earned by men
Receptionist gender ratio over time
Receptionist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 7.29% | 92.71% |
| 2011 | 7.79% | 92.21% |
| 2012 | 6.87% | 93.13% |
| 2013 | 7.75% | 92.25% |
| 2014 | 7.49% | 92.51% |
| 2015 | 8.04% | 91.96% |
| 2016 | 7.56% | 92.44% |
| 2017 | 8.03% | 91.97% |
| 2018 | 8.90% | 91.10% |
| 2019 | 7.48% | 92.52% |
| 2020 | 7.43% | 92.57% |
| 2021 | 8.41% | 91.59% |
Receptionist related jobs gender ratio
We compared receptionists with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Receptionist | 8% | 92% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Receptionist demographics by race
- White, 54.4%
- Hispanic or Latino, 23.5%
- Black or African American, 10.7%
- Asian, 6.1%
- Unknown, 4.5%
- American Indian and Alaska Native, 0.8%
Receptionist race
| Receptionist race | Percentages |
|---|---|
| White | 54.4% |
| Hispanic or Latino | 23.5% |
| Black or African American | 10.7% |
| Asian | 6.1% |
| Unknown | 4.5% |
| American Indian and Alaska Native | 0.8% |
Receptionist race and ethnicity over time
See how receptionist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Receptionist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.31% | 11.31% | 4.77% | 19.97% |
| 2011 | 60.47% | 11.70% | 4.98% | 19.74% |
| 2012 | 60.31% | 11.32% | 4.92% | 20.29% |
| 2013 | 59.41% | 11.64% | 5.03% | 20.43% |
| 2014 | 59.58% | 11.34% | 5.06% | 20.70% |
| 2015 | 57.84% | 11.88% | 5.20% | 21.82% |
| 2016 | 58.47% | 11.69% | 5.02% | 21.45% |
| 2017 | 56.85% | 11.07% | 5.90% | 22.72% |
| 2018 | 57.19% | 11.56% | 5.33% | 22.38% |
| 2019 | 58.26% | 10.53% | 5.78% | 22.25% |
| 2020 | 56.13% | 10.53% | 5.91% | 22.27% |
| 2021 | 54.37% | 10.69% | 6.08% | 23.50% |
Receptionist wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $31,876 |
| White | $31,591 |
| Black or African American | $32,003 |
| Asian | $32,380 |
| Hispanic or Latino | $31,835 |
Average receptionist age
Receptionist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 38 | 42 |
| Unknown | 30 | 37 |
| Asian | 31 | 38 |
| Hispanic or Latino | 29 | 33 |
| White | 35 | 45 |
| American Indian and Alaska Native | 38 |
Receptionist age breakdown
Receptionist age breakdown
| Receptionist Years | Percentages |
|---|---|
| 40+ years | 52% |
| 30-40 years | 20% |
| 20-30 years | 26% |
Receptionist educational attainment
- High School Diploma, 33%
- Bachelor's, 28%
- Associate, 22%
- Diploma, 8%
- Other Degrees, 9%
Receptionists by degree level
| Receptionist degree | Percentages |
|---|---|
| High School Diploma | 33% |
| Bachelor's | 28% |
| Associate | 22% |
| Diploma | 8% |
| Other Degrees | 9% |
Receptionist jobs you might like
Receptionist wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $32,296 |
| High School Diploma or Less | $31,137 |
| Bachelor's Degree | $32,779 |
| Some College/ Associate Degree | $31,875 |
Receptionist employment statistics
Company size where receptionists work
Receptionist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 19% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 26% |
Receptionist jobs by company type
Receptionist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 23% |
| Private | 69% |
| Government | 1% |
Receptionist jobs by industry
The most common industries for receptionists are health care, professional and retail.
Receptionist industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 25% |
| Professional | 14% |
| Fortune 500 | 12% |
| Retail | 7% |
| Finance | 5% |
| Education | 5% |
| Hospitality | 4% |
| Non Profits | 4% |
| Manufacturing | 3% |
| Insurance | 3% |
| Real Estate | 3% |
| Technology | 3% |
| Automotive | 2% |
| Media | 1% |
| Transportation | 1% |
| Government | 1% |
| Utilities | 1% |
| Construction | 1% |
| Telecommunication | 1% |
Receptionist turnover and employment statistics
Receptionist unemployment rate over time
Receptionist unemployment rate by year
| Year | Receptionist unemployment rate |
|---|---|
| 2010 | 11.66% |
| 2011 | 11.10% |
| 2012 | 9.94% |
| 2013 | 9.44% |
| 2014 | 7.52% |
| 2015 | 6.66% |
| 2016 | 5.99% |
| 2017 | 5.17% |
| 2018 | 5.35% |
| 2019 | 4.18% |
| 2020 | 6.41% |
| 2021 | 6.31% |
Average receptionist tenure
Receptionist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 35% |
| 1-2 years | 36% |
| 3-4 years | 12% |
| 5-7 years | 10% |
| 8-10 years | 3% |
| 11+ years | 3% |
Receptionist LGBT ratio compared to similar jobs
| Job title | LGBT | Job openings |
|---|---|---|
| Receptionist | 6.38% | - |
| Tenant Selector | 6.73% | 4,356 |
| Client Services Professional | 7.19% | 120,316 |
| Document Clerk | 8.60% | 99,244 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Pager | 11.16% | 103 |
| Human Resources Secretary | 15.31% | 49,749 |
Similar receptionist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Tenant Selector | 6.73% | 4,356 |
| Client Services Professional | 7.19% | 120,316 |
| Document Clerk | 8.60% | 99,244 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Pager | 11.16% | 103 |
| Human Resources Secretary | 15.31% | 49,749 |
Foreign languages spoken by receptionists
- Spanish, 74.3%
- French, 5.9%
- Portuguese, 2.1%
- Russian, 1.8%
- German, 1.6%
- Other, 14.3%
Receptionist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 74.3% |
| French | 5.9% |
| Portuguese | 2.1% |
| Russian | 1.8% |
| German | 1.6% |
| Other | 14.3% |