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Receptionist education requirements
Updated January 8, 2025
2 min read
Usually, receptionists don't need a college education. The most common degree for receptionists is high school diploma with 33% graduates, with only 28% receptionist graduates earning bachelor's degree. Receptionists who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include patients, phone calls and customer service.
Popular receptionist certifications include Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), or Nationally Certified Medical Office Assistant (NCMOA). To improve receptionist qualification and skills, we prepared some online courses to help in receptionist education paths.
What education do you need to become a receptionist?
What degree do you need to be a receptionist?
- High School Diploma, 33%
- Bachelor's, 28%
- Associate, 22%
- Diploma, 8%
- Other Degrees, 9%
What should I major in to become a receptionist?
- Business, 22%
- Psychology, 8%
- General Studies, 8%
- Other Majors, 54%
Best majors for receptionists
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 21.5% |
| 2 | Health Care Administration | 7.9% |
| 3 | Psychology | 7.8% |
| 4 | General Studies | 7.8% |
| 5 | Criminal Justice | 5.7% |
20 best online courses for receptionists
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1. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
2. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
3. Professional Receptionist Course by London Reception Academy
Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...
4. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
5. GST - Maintaining documents, accounts and records
GST, being a transaction-level tax, requires certain documentation to be generated and maintained to comply with the law and curb malpractices. GST also has a stringent requirement for the maintenance of appropriate accounts and records. In this course, you will learn about E-invoices and E-waybills required to be generated at a transaction level. You will also learn about the accounts and records that are required to be maintained by businesses. This course provides a platform for learners...
6. Certified Electronic Health Records Specialist
Health Information Technology HIT...
7. Speak Medical Spanish to Your Patients and Clients
Spanish essentials for healthcare; program teaches correct pronunciation, pain management and medication, among others...
8. Akashic Records Foundation Course CERTIFIED
Learn How to Enter, Read and Alter the Akashic Records and Gain Access to Your Past Lives or Personal and Family Karma...
9. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
10. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
11. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
12. Customer Service
How to Approach New Customers and Maintain Existing Ones...
13. Professional Certification in Akashic Records (Accredited)
Become a Professional Akashic Record Reader to access and modify records and soul contract ⚫ UK Accredited Qualification...
14. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
15. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
16. Data Entry Skills: A Complete Data Entry Course from Scratch
A Complete Guide to Data Entry Skills: Learn Data Entry Skills and become a Data Entry Pro & Get a Online Data Entry Job...
17. Effective Legal Office Administration
Effective Legal Office Administration...
18. Data Entry Course for Beginners
Learn from a Successful Data Entry Professional!...
19. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
20. Data Science for Healthcare Claims Data
Learn and practice how to transform raw healthcare claims data into valuable knowledge and actionable insights!...
Average receptionist salary by education level
| Receptionist education level | Receptionist salary |
|---|---|
| Master's Degree | $32,296 |
| High School Diploma or Less | $31,137 |
| Bachelor's Degree | $32,779 |
| Some College/ Associate Degree | $31,875 |
Receptionist education FAQs
Have more questions? See all answers to common office and administrative questions.
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Updated January 8, 2025
Updated January 8, 2025