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Receptionist vs human resources coordinator

The differences between receptionists and human resources coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a receptionist, becoming a human resources coordinator takes usually requires 4-6 years. Additionally, a human resources coordinator has an average salary of $44,074, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a receptionist include patients, phone calls and customer service. The most important skills for a human resources coordinator are customer service, HRIS, and background checks.

Receptionist vs human resources coordinator overview

ReceptionistHuman Resources Coordinator
Yearly salary$30,571$44,074
Hourly rate$14.70$21.19
Growth rate-8%
Number of jobs65,67153,322
Job satisfaction3-
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 65%
Average age4241
Years of experience26

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

What does a human resources coordinator do?

A human resources coordinator is responsible for cooperating with the company's human resources department, supporting its processes and procedures, and assisting with employees' concerns. Human resources coordinators' duties include maintaining business files and employees' records, processing documents and submitting required reports, administering background checks for the recruitment process, reviewing and referring to company's handbook for corrective action and performance review, scheduling meetings and facilitating events, and advising effective strategies to human resources management. A human resources coordinator requires excellent communication and employee-relation skills to support the company's daily operations.

Receptionist vs human resources coordinator salary

Receptionists and human resources coordinators have different pay scales, as shown below.

ReceptionistHuman Resources Coordinator
Average salary$30,571$44,074
Salary rangeBetween $24,000 And $38,000Between $32,000 And $60,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateMassachusettsNew Jersey
Best paying companyGenslerMicrosoft
Best paying industryFinanceFinance

Differences between receptionist and human resources coordinator education

There are a few differences between a receptionist and a human resources coordinator in terms of educational background:

ReceptionistHuman Resources Coordinator
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Receptionist vs human resources coordinator demographics

Here are the differences between receptionists' and human resources coordinators' demographics:

ReceptionistHuman Resources Coordinator
Average age4241
Gender ratioMale, 8.4% Female, 91.6%Male, 18.4% Female, 81.6%
Race ratioBlack or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%Black or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.5% Asian, 7.7% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage6%9%

Differences between receptionist and human resources coordinator duties and responsibilities

Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
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Human resources coordinator example responsibilities.

  • Resolve many complex employee relations issues, manage arbitration agreements and provide management with judicial guidance managing the arbitration agreement.
  • Manage the offboarding process of all terminate employees.
  • Build and manage various databases and spreadsheets including attendance point systems, disciplinary records, I-9s, and apprenticeship program tracking.
  • Manage and monitor benefit enrollments/cancellations and PTO program.
  • Manage e-verify process for the entire organization working closely with remote managers to ensure timely access to documents.
  • Create PowerPoint presentations for leadership meetings, manage spreadsheet databases, manage donation programs for RedCross and UnitedWay campaigns.
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Receptionist vs human resources coordinator skills

Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%
Common human resources coordinator skills
  • Customer Service, 13%
  • HRIS, 8%
  • Background Checks, 6%
  • Process Payroll, 6%
  • Data Entry, 4%
  • PowerPoint, 4%

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