Research Summary. We analyzed 138,430 receptionist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like H&R; Block and Great Clips. Here are the key facts about receptionist resumes to help you get the job:

  • The average receptionist resume is 252 words long
  • The average receptionist resume is 0.6 pages long based on 450 words per page.
  • Patients is the most common skill found on a receptionist resume. It appears on 17.0% of resumes.
After learning about how to write a professional receptionist resume, you can make sure your resume checks all the boxes with our resume builder.


Receptionist Resume Example

Choose From 10+ Customizable Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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What Should Be Included In A Receptionist Resume


1. Add Contact Information To Your Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Receptionist Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Receptionist Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Receptionist Resume Relevant Education Example #2

Bachelor's Degree In Psychology 2014 - 2016

University of California - Davis Davis, CA


3. Next, Create A Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Receptionist Skills For Resume

  • Phone Calls Skills

    Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Direct Calls Skills

    Direct calls are connections established with a previous customer or client, most likely a subscriber.

  • Clerical Support Skills

    Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Top Skills for a Receptionist

  • Patients, 17.0%
  • Phone Calls, 13.8%
  • Customer Service, 8.9%
  • Data Entry, 8.9%
  • Other Skills, 51.4%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
  • Provided general office support including filing, updating, database, and organizing documents.
  • Maintained and processed the supplies for the Payroll Department.
  • Entrusted with payroll pick-up and delivery to Human Resource Officials.
  • Attended numerous workshops and seminars on word, Excel, PowerPoint as well as customer service and telephone etiquette.
  • Maximized company resources by converting paper communication into digital.
Work History Example # 2
Great Clips
  • Followed through with client requests in a timely manner.
  • Processed member and guest check-ins, handled any member issues (billing, equipment issues, complaints etc.)
  • Organized, confirmed, processed, and conducted all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Checked each member into the gym using the proper check-in procedures.
  • Prepared payroll checks, kept track of employee's time, reported tax liability on payroll along with reporting quarterly forms.
Work History Example # 3
State Farm
  • Observed daily operations to identify potential threats.
  • Developed rapport with customers through effective and precise communication which helped to maintain customers and increase customer base through referrals.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Designed marketing material and communications for the Web site Spearheaded Engineering Claims Survey process every 2 years.
  • Assisted manager with basic payroll and human resources functions
Work History Example # 4
Receptionist/Billing Clerk
  • Greeted guest and assisted in check-in and check-out processes.
  • Facilitated communication between Hall Resident Coordinator and Assistant Coordinator and various campus departments.
  • Assisted patients with check-in, check-out, scheduling, paperwork and payments.
  • Assisted HR Manager with fulfillment of annual benefits.
  • Handled a busy phone system, tracked railroad cars, data entry, responsible for 20 employees, payroll.

5. Highlight Your Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your receptionist resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Certified Medical Office Manager (CMOM)
  3. Nationally Certified Medical Office Assistant (NCMOA)
  4. Certified Clinical Medical Assistant (NHA)
  5. Certified Medical Interpreter - Spanish (CMI)
  6. Microsoft Office Specialist Master Certification (MOS)
  7. Certified Coding Specialist (CCS)
  8. Registered Medical Assistant
  9. Patient Care Technician
  10. Certified Personal Trainer


6. Finally, Add a Receptionist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Professional Receptionist Resume example

And if you’re looking for a high-paying job, here are jobs in the top places hiring now:

  1. Receptionist Jobs In Washington, DC
  2. Receptionist Jobs In Boston, MA
  3. Receptionist Jobs In San Francisco, CA
  4. Receptionist Jobs In Des Moines, WA
  5. Receptionist Jobs In Rochester, NY

Five Key Resume Tips For Writing A Receptionist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Phone Calls, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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Receptionist Resumes FAQs

How Do I Describe My Front Desk Job On A Resume?

You describe your front desk job on a resume in several ways, including under work experience and when talking about your core skills and accomplishments.

The key to describing a front desk job on a resume is to focus on a few core skills and provide real-world examples of specific responsibilities and achievements.

What Are Receptionist Skills?

Receptionist skills include the right mixture of hard and soft skills needed to succeed as the company's first line of defense. While some of these skills can be learned, others come more naturally to some people than others.

What Should A Receptionist Put On A Resume?

A receptionist should put skills and accomplishments that highlight their ability to effectively oversee the many duties involved in this position on a resume. As a receptionist, you understand the importance of organization and procedure; your resume should be no different.

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