Receptionist resume examples for 2025
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How to write a receptionist resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the receptionist role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in receptionist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some receptionist interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a receptionist resume:
- Patients
- Phone Calls
- Customer Service
- Data Entry
- Telephone Calls
- Front Desk
- Appointment Scheduling
- Office Equipment
- Word Processing
- Direct Calls
- Multi-Line Phone System
- Greeting Visitors
- Clerical Support
- HR
- Computer System
- Patient Appointments
- Collating
- PowerPoint
- Patient Charts
- Visitor Badges
- Transferring Calls
- Fax Machines
- Inbound Calls
- Insurance Verification
- Multi-Line Telephone System
- EMR
- Update Appointment Calendars
- Telephone Switchboard
- Bank Deposits
- Administrative Support Tasks
You can let Zippi customize your resume.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the receptionist position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write receptionist experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great receptionist resumes:
Work history example #1
Receptionist
Allstate
- Provided positive and professional customer service in an office setting and through telecommunications.
- Responded to customer inquiries through E-mail channel as well as telephone.
- Maintained client communication over the phone and in person.
- Walked customers through downloading products such as Adobe Acrobat Reader when needed.
- Assumed responsibility for department payroll and accounts payable for entire office.
Work history example #2
Receptionist
Planet Fitness
- Monitored check-ins to identify delinquent accounts.
- Handled all front desk related activities including answering phones, member check-in, member sign up, and tours.
- Operated multi-line phone system and directed calls to the appropriate persons.
- Composed documentation of timing and scheduling of myself and fellow coworkers through a bookkeeping system.
- Closed out cash drawers, balanced and made deposits from night shift.
Work history example #3
Receptionist
Planet Fitness
- Handled all front desk related activities including answering phones, member check-in, member sign up, and tours.
- Monitored check-ins to identify delinquent accounts.
- Closed out cash drawers, balanced and made deposits from night shift.
- Signed people up for the gym and gave tours Cleaned the gym and bathroom/locker room Gave positive advice to customers
- Learned how to compose a 6-month exercise prescription.
Work history example #4
Child Care Provider
Public Consulting Group
- Supported curriculum and planning for all four classrooms, infant to school age.
- Optimized and enhanced social media channel usage for communications.
- Allocated my time providing care for Infants, toddlers, and preschoolers.
- Secured First Aid and CPR Certification; Renewed certifications annually.
- Specialized training in crisis intervention, hazardous communications, infectious control and fire safety.
You can let Zippi customize your resume.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from receptionist resumes:
High School Diploma
2016 - 2016
Highlight your receptionist certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your receptionist resume:
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Nationally Certified Medical Office Assistant (NCMOA)
- Certified Clinical Medical Assistant (NHA)
- Certified Medical Interpreter - Spanish (CMI)
- Microsoft Office Specialist Master Certification (MOS)
- Certified Coding Specialist (CCS)
- Registered Medical Assistant
- Patient Care Technician
- Certified Personal Trainer