Top Receptionist Skills

Below we've compiled a list of the most important skills for a Receptionist. We ranked the top skills based on the percentage of Receptionist resumes they appeared on. For example, 13.8% of Receptionist resumes contained Phone Calls as a skill. Let's find out what skills a Receptionist actually needs in order to be successful in the workplace.

The six most common skills found on Receptionist resumes in 2020. Read below to see the full list.

1. Phone Calls

high Demand
Here's how Phone Calls is used in Receptionist jobs:
  • Facilitate students, Manage phone calls and Manage university log system with student information
  • Processed incoming phone calls, prepared and distributed company administrative messages daily.
  • Directed all phone calls appropriately and scheduled confidential appointments for clients.
  • Answered phone calls.maintained security by following procedures.
  • Directed phone calls, scheduled service calls to customers, maintained customer files to reflect service calls, installations and billing.
  • Answer phone calls, direct clients to the correct person, send emails, schedule appointments, sent legal documents.
  • Work in the front making appointments, taken phone calls, multitasking, ending the days with paperwork, cleaning.
  • Direct incoming phone calls to appropriate department/representative, process various types of payments for HOA fees, distribute mail.
  • Answered phone calls professionally to answer any questions about the spa and the services and also to book appointments.
  • Answered phone calls, organized paperwork, and provided information to parents in English and Spanish regarding school events.
  • Answer phone calls, Make, cancel and reschedule hair appointments Stock Inventory Meet and greet customers Resolve customer complaints
  • Answered and directed incoming patients, doctors and hospitals phone calls from the main, emergency and private lines.
  • Answer phone calls, enter computer data, make excel sheets, call brokers, and manage drivers,
  • Attended phone calls, concluded the nature of the calls, and assisted callers to the proper departments.
  • Type up contracts and paperwork, answer and transfer phone calls, schedule appointments, and accounts receivables.
  • Answer phone calls, take messages from patients to doctors, schedule appointments, file patients medical charts
  • Answered phone calls, made templates, filed paperwork, set up meetings, and deposited checks.
  • Filed invoices in alphabetical order, take phone calls and sat customers in waiting room for salesmen
  • Accepted phone calls in timely manner and informed clients of information, schedule, and location.
  • Answered phone calls pertaining to the country club's events, dinners, employees, etc.

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2. Customer Service

high Demand
Here's how Customer Service is used in Receptionist jobs:
  • Greeted customers/clients, provided quality customer service by answering customer inquiries, describing package of selected massage package.
  • Focused on customer service - identified and anticipated customer requirements, expectations and needs.
  • Functioned as primary liaison to guests to ensure a consistently positive customer service experience.
  • Provide exceptional customer service in a fast-paced environment by maintaining excellent client relations.
  • Provided excellent customer service by accurately processing client's orders within agreed-upon deadlines.
  • Communicated with service customers, scheduled service appointments and provided excellent customer service
  • Displayed excellent customer service skill when assisting customers in addressing specific needs.
  • Performed customer service to walk-in customers requiring assistance dealing with purchasing/leasing/repairing vehicles.
  • Provided client consultations and excellent customer service in a fast paced environment.
  • Followed corporate and medical protocols to ensure high level customer service satisfaction.
  • Exhibited versatility by effortlessly transitioning between customer service roles and administrative tasks.
  • Greeted and provided excellent customer service while obtaining maximum sales results.
  • Provided excellent customer service, answered phones and welcomed customers.
  • Excel in providing exceptional customer service -always accurate and courteous.
  • Provided excellent customer service to Residential clients and family members.
  • Assisted customers with purchases and provided excellent customer service.
  • Provided excellent customer service while processing sales and transaction.
  • Support coordinated closings logistics and customer service requests.
  • Demonstrated telephone etiquette with excellent customer service skills.
  • Provided excellent customer service skills and administrative support.

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3. Telephone Calls

high Demand
Here's how Telephone Calls is used in Receptionist jobs:
  • Received and directed telephone calls and relayed conversations and pertinent messages, while maintaining accuracy, clarity, and confidentiality.
  • Directed office callers by answering telephone calls from customers; determined nature of business and directed callers to appropriate destination.
  • Created official documents for informative mailings to church officials and members while directing telephone calls to appropriate destinations.
  • Answered telephone calls from other departments, directed patients, compiled confidential personal health and time-sensitive information.
  • Answered telephone calls at establishment, determined nature of business and directed callers to destination.
  • Answered telephone calls and provided accurate information and scheduled appointments for clientele.
  • Directed all incoming telephone calls to necessary staff and/or other departments.
  • Answered and directed incoming telephone calls to respective departments.
  • Fielded telephone calls and forwarded correspondence to concerned departments.
  • Answered and directed telephone calls accordingly.
  • Fielded telephone calls regarding medical inquiries.
  • Scheduled patients for appointments, organized paper work, scanned patient's information into system, answered telephone calls, greeted patients
  • Answered incoming telephone calls, Answered general questions about the company, Filled important documents, Also entered data into the computer
  • Answered, screened, and forwarded approximately 1500 telephone calls per week to the appropriate party within the Personnel Department.
  • Answered telephone calls, records messages for department personnel, scheduled patient's appointments and revises patient schedules for cancellations.
  • Filed sheets for updated procedures into California Code of Procedure book, received telephone calls, and processed 1 mail.
  • Communicated with customers * Worked computer * Cleaned the salon * Answered telephone calls * Handled money and credit card processing
  • Answer high volume of telephone calls from clients, vendors, and employees while running reports and processing subpoenas.
  • Welcome and check - in guests Answer telephone calls Schedule and confirm appointments Operate cash register and handle money transactions
  • Answered telephone calls, scheduled patients for appointments, verified insurance, gathered charts, took patients to exam room

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4. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Receptionist jobs:
  • Communicate with various providers and clinical team members to ensure appropriate appointment scheduling or medication renewals.
  • Managed heavy daily patient volume including telephone triage, appointment scheduling and patient referral.
  • Managed and coordinated daily patient appointment scheduling to maximize office efficiency and productivity.
  • Managed all appointment scheduling, confirmed appointments and obtained referral information when necessary.
  • Applied dynamic administrative skills effectively managing appointment scheduling for 12 staffing managers.
  • Answered telephone and provided information on appointment scheduling and location of facility.
  • Performed all medical reception duties including appointment scheduling and record keeping.
  • Assist clinical team with patient calls/task/appointment scheduling/other tasks as requested.
  • Managed physicians' calendars by assisting with appointment scheduling.
  • Schedule meetings and coordinated appointment scheduling for entire center.
  • Maintained an appointment scheduling system for several ophthalmologists.
  • Answered inbound for appointment scheduling or activity reports.
  • Coordinated medical appointment scheduling and appointment follow-up calls.
  • Provided student appointment scheduling and general administrative support.
  • Assisted patients with appointment scheduling and cancellations.
  • Coordinated appointment scheduling and filing system organization.
  • Maintained daily appointment scheduling for all physicians.
  • Managed appointment scheduling/rescheduling including missed appointment letters.
  • Maintained patient appointment scheduling and confirmation.
  • Managed appointment scheduling for multiple veterinarians.

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5. Data Entry

high Demand
Here's how Data Entry is used in Receptionist jobs:
  • Completed general clerical duties including data entry and filing; operated office machinery.
  • Provided general administrative support involving filing, faxing, data entry and photocopying
  • Performed administrative task including data entry, scheduling, and file organization.
  • Managed data entry containing client confidential information.
  • Copied documents and entry-level data entry.
  • Correspond with vendors and insurance companies, accurate data entry, maintain up-to-date customer files with accurate information, process payments.
  • Utilize the WOW system application from a DELL desktop to research WIC client's information and as a data entry tool.
  • Dispatched Techs out to work sites, shipping/receiving of inventory, monthly billing, data entry, phone answering and filing.
  • Checked in patients, paperwork, computer work, data entry, scheduling for eleven surgeons, collecting CoPays, etc.
  • Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail.
  • Operate business machines, provide customer service, utilize computers for data entry, and use professional telephone communications techniques.
  • General reception and administrative duties, matching purchase orders with appropriate invoices, data entry, and monthly expense reports.
  • Answered multiple phone lines/transfer calls Greeted customers and handled questions Data entry and general office duties Additional duties as assigned
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as receptionist.
  • Provided support to Office manager, administered TAM tests, data entry, convention organization and attended fundraisers.
  • Answer phones, schedule appointments * Data Entry, Filing, copying, delivering reports * Accounts Payable/Accounts Receivable
  • Assist in updating financial aid forms, data entry, and updating records in system for financial aid.
  • Assist other administrative staff with overflow of work including word processing, data entry and internet research tasks.
  • General office work including assisting with payroll, mass-mailing, heavy phone calls and computer data entry.
  • General office duties including data entry, typing, filing, answering telephones and taking accurate messages.

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6. Front Desk

high Demand
Here's how Front Desk is used in Receptionist jobs:
  • Managed demanding front desk office, executed patient management, scheduled and maintained patient appointments.
  • Lead monthly receptionist meetings eradicating any security and front desk issues by implementing solutions.
  • Coordinated front desk administrative activities and duties in a fast paced hospital environment.
  • Front desk customer service-greet customers and provides assistance and guidance as necessary.
  • Front desk receptionist including switchboard operation and paging system.
  • Promoted after six months to Office/Operations Support Manager- Resulting in becoming the supervisor of the front desk staff at the YWCA.
  • Sit at the front desk meet and greet customers take calls and file papers make coffee keep restroom and waiting room clean
  • Answered phone calls, email and social media communications while simultaneously operating the front desk at a busy doctor's office.
  • Worked at the front desk to answer phones, and ensure that each person coming in the office received efficient help.
  • Managed the Receptionist/ Front Desk call service area beginning with screening all incoming calls to provide accurate and timely service.
  • Manage front desk, which included greeting clients, answering phones, scheduling and confirming appointments and other administrative work.
  • Order front desk supplies, medical update/new patient forms, patient chart folders, chart labels, and periodontal sheets.
  • Handle medical front desk in computerized and manual scheduling, billing, and supervision of both staff and resident records.
  • Answered phone at the front desk, set up appointments with students and their counselors and or tutors when requested.
  • Administered the front desk, including clerical tasks such as conducting daily tours, facilitated phone calls and messages.
  • Front desk responsibilities which includes answering phones, directing calls, greeting guests, and issuing visitor/employee temporary badges.
  • Worked the front desk where I greeted patients, answered telephone calls, and scheduled patient appointments and reports.
  • Provided front desk and customer service support and managed multiple priorities in a fast- paced environment to pathologist staff.
  • Answered phones, greeted visitors and assisted any residents who come up to the front desk that needed assistants.
  • Front desk greeter, responsible for answering phones, assisting incoming clients and consumer, switchboard and data entry.

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7. Office Supplies

high Demand
Here's how Office Supplies is used in Receptionist jobs:
  • Maintained adequate inventory of office supplies by monitoring the usage of equipment and coordinating repair and maintenance.
  • Maintained adequate levels of necessary office supplies, maintained patient confidentiality and HIPPA policies.
  • Maintained and ordered medical inventory and office supplies for entire hospital.
  • Maintained front office supplies and record of daily monetary transactions
  • Ordered safety and office supplies maintaining proper inventory levels.
  • Managed and coordinated office supplies inventory and purchasing.
  • Maintained inventory/budget for office supplies and postage.
  • Managed inventory and procurement of office supplies.
  • Managed inventory and ordered office supplies.
  • Answered phones, scheduled appointments, ordered office supplies, greeted visitors and answered inquiries about church events and services.
  • Assist in office management duties, greet guests, answer telephone, take messages, order and manage office supplies.
  • Handled incoming/outgoing mail for the building, ordered all office supplies and assisted Accounting with mailing out their monthly statements.
  • Keep track of office supplies and at the end of the day assure all mail is taken down.
  • Managed office supplies and operated office equipment, i.e, computer, copier, scanner and fax machine.
  • Assisted with other related clerical duties such as photocopying, faxing, filing and distribution of office supplies.
  • Assisted in the planning and preparation of meetings and conferences, Maintained an adequate inventory of office supplies.
  • Performed basic clerical duties such as answering phones, scheduling, and purchasing and restocking office supplies.
  • Performed various clerical and administrative functions, such as ordering and maintaining of inventory of office supplies.
  • Maintained office supply inventory, ordered office supplies using a cost effective method for the re-order process.
  • Ordered office supplies, maintained attendance log, and communicated closely with social workers and counselors.

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8. Patient Care

high Demand
Here's how Patient Care is used in Receptionist jobs:
  • Utilized medical terminology and familiarity with medical procedures and patient care to transcribe medically-oriented documents from handwritten text.
  • Provided quality and timeliness, attention to detail, exemplary patient care delivery and team-player attitude.
  • Coordinate scheduling with providers and ensured top-most quality patient care and advocate for patient education.
  • Managed daily clerical responsibilities associated with physician assessment, routine patient care, and billing.
  • Coordinated and scheduled all patient appointments including referrals for patient care.
  • Registered patients into hospital computer for inpatient/emergency room/outpatient care.
  • Administered routine patient care and monitoring instrument sterilization.
  • Facilitated referrals between specialists for continuing patient care.
  • Schedule appointments appropriately for quality patient care.
  • Scheduled appointments; oversaw patient care coordination.
  • Coordinate patient care requirements between different departments.
  • Scheduled appointments, assisted doctor in patient care when needed, Verified insurance and got prior authorizations on procedures when needed.
  • Direct patient care for Alzheimer's patients along with scanning, copying of all needed paperwork of patients for floor nurse.
  • Acted as patients advocate and implemented total patient care through a team nursing process covering 12-14 high acuity patients per shift.
  • Worked out payment plans depending on individual circumstances in order to maintain patient care and maximize a patient's payment responsibility.
  • Make copies, file, scan and fax documents, Assist clinical staff obtaining reports and other patient care issues.
  • Assisted the MD as well as the RN in ensuring optimal patient care and smooth daily functioning of the office.
  • Scheduled patient appointments for efficient use of doctor and staff time and filled cancellations to optimize staff and patient care.
  • Maintained patient records, sorted, scanned, and assist medical staff and imaging staff to assure proper patient care.
  • Managed all aspects of patient care, including check-in, dispensing medication and prescriptions, invoicing and processing payments.

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9. Insurance Companies

high Demand
Here's how Insurance Companies is used in Receptionist jobs:
  • Ensured business operated efficiently by making reminder phone calls to patients and contacting insurance companies daily.
  • Maintained billing and insurance data management systems resulting in easier interactions with insurance companies and patients.
  • Verified insurances, obtained prior authorizations from insurance companies for specialized testing and equipment for patients.
  • Answer phone calls, schedule appointments, and communicate with insurance companies for invoice resolution Activities/Accomplishments
  • Coordinated with secretary to better serve patients including contacting insurance companies to verify insurance.
  • Worked with medical documentation, insurance companies for patient coverage, benefits and authorization.
  • Processed requests by attorneys and medical insurance companies for specific records and information.
  • Notified insurance companies of all elective admissions/observations and obtain prior authorization if required.
  • Faxed paperwork to insurance companies requesting patient chart information for dental coverage purposes.
  • Communicated with Insurance Companies concerning customer vehicles and resolve payments issues as necessary.
  • Processed manual payments for customer including, co-payments and/or billed insurance companies directly.
  • Performed inquiries to insurance companies for patient claims to ensure uninterrupted medical payments.
  • Called insurance companies for verification of insurance benefits and ensure proper authorization.
  • Verified paperwork filled out correctly Called insurance companies to verify insurance information.
  • Process referrals and request communication with physicians and insurance companies.
  • Corresponded with insurance companies and hospital staff regarding patient accounts.
  • Verified eligibility from insurance companies, ordered front area supplies.
  • Call insurance companies to verify patient s eligibility/ obtain authorizations.
  • Called insurance companies to verify dental benefits available for patients.
  • Communicated with insurance companies daily to verify benefits and eligibility.

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10. Reception Area

high Demand
Here's how Reception Area is used in Receptionist jobs:
  • Managed the reception area to ensure effective telephone and mail communication both internally and externally in order to maintain professional image.
  • Managed reception area, maintained security, registered patrons and provided orientation about policies and procedures.
  • Maintained office reception area for sanitary purposes and re-stocked reading literature for customers
  • Monitor and maintain office equipment; control inventory relevant to reception area.
  • Prepare corresponded and documents, control inventory relevant to reception area.
  • Maintained a presentable reception area, to provide a welcoming environment
  • Maintained studio reception area and security.
  • Organized and updated reception area.
  • Maintained reception area visitor register.
  • Organize catering; book rooms, taxis, and couriers, serve refreshments at meetings, light cleaning of reception area.
  • Cleaned the front reception area every night, and checked the whole gym to see if it's clean every hour.
  • Answer Phones, make copies, take messages, clean reception area, and transfer calls to the appropriate areas.
  • Perform duties, such as normal cleaning procedures, organizing and/or straightening magazines to maintain lobby or reception area.
  • Perform duties, such as maintaining waiting area clean, maintain magazines organized and reception area sanitized and clean.
  • Perform duties, such as cleaning like sweeping and mopping or straightening magazines to maintain lobby or reception area.
  • Reviewed the office for a neat, professional appearance and make necessary changes, maintain a professional reception area.
  • Shop upkeep such as taking care of plants, maintain reception area, cleaning the back office and bathroom.
  • Answered incoming phone lines for agency and routed to appropriate department; maintained reception area and greeted agency visitors.
  • Worked the front reception area greeted all customers with a friendly smile and helped them with all their needs !
  • Performed all functions related to receiving calls, greeting vendors and clients and deliveries at the main reception area.

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11. Medical Records

high Demand
Here's how Medical Records is used in Receptionist jobs:
  • Interviewed and registered patient demographic and financial information to ensure the accuracy of Medical Records and identification signatures required by law.
  • Scan and verify medical records request for accuracy and completeness and that insurance authorization supports documentation to be released.
  • Filed patient's medical documentation, including medical records, doctor recommendations and payments.
  • Maintained and updated medical records in Electronic Medical Records systems according to HIPAA guidelines.
  • Reviewed, analyzed and managed coding of treatment procedures contained in patient medical records.
  • Perform clerical duties and maintained an efficient and highly organized Medical Records department.
  • Requested medical records and properly disposed of confidential information on a daily basis.
  • Assist medical staff with obtaining medical records and other necessary patient information.
  • Verified insurance benefits, requested patient medical records and maintained patient files.
  • Participated in medical records audits as requested by supervisor or QI personnel.
  • Coordinated with Quality Improvement Program to ensure medical records accuracy and completeness.
  • Reviewed Medical Records and other documents to obtain information and organize files
  • Manage incoming calls *Schedule appointments/Register patient *Assistant in medical records office.
  • Prepared medical charts for incoming residents and organized medical records.
  • Process and verify veterinary medical records transferred from other practices.
  • Retrieved patient medical records for appointments and surgical procedures.
  • Scheduled appointments and maintained paper and electronic medical records.
  • Copy medical records and other documents collected for physician.
  • Provided medical records release of information and analysis.
  • Generated and maintained client records/patient medical records.

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12. Sort

high Demand
Here's how Sort is used in Receptionist jobs:
  • Supported shipping department through mail sorting/distribution, and processed online product ordering.
  • Sorted and distributed incoming mail and inter-office memorandum to individuals and departments.
  • Maintain appointments electronically and organized meetings, Received and sorted mail.
  • Provided administrative support including mail sorting and distribution and courier deliveries.
  • Prepare weekly/monthly letters and receive/sort mail and deliveries, data entry
  • Sorted incoming and outgoing mail * Provided excellent customer service
  • Prepared letters and documents/sorted mail and deliveries.
  • Sorted and filed confidential paperwork.
  • Greet and welcome costumers, answering incoming calls, check, sort and forward emails, and keep updates on file.
  • Job consisted of answering phones, sorting through mail organizing schedules, client customer service, QuickBooks used for client bookkeeping.
  • Picked up, sorted and forwarded more than 50 items of incoming mail to the appropriate tenant's Incoming Mail Folder.
  • Processed invoices, tracked and logged purchase orders and freight bills, distributed and sorted all Accounting and Customer Service mail.
  • File and maintain records; collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Received and sort daily mail/deliveries/couriers; assistance with company bid packages, binding, coping and mailing by deadline.
  • Sorted all incoming mail and scheduled weekly sales meetings, greeted customers and directed all calls to appropriate departments.
  • Performed general office duties including answering 12-line phone system, faxes, Microsoft applications, sort & distribute mail.
  • Answered phone and took messages or transferred call, sorted mail, accepted donations, helped with monthly newsletter.
  • Hear and resolve complaints from customers, file, maintain records and collect, sort, and distribute charts.
  • Received and sorted mail and deliveries, made and received telephone calls, and checked in and scheduled appointments.
  • Sorted and distributed mail; answered telephone and directed calls to the appropriate parties; other duties as assigned

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13. Appropriate Person

high Demand
Here's how Appropriate Person is used in Receptionist jobs:
  • Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with appropriate personnel.
  • Received callers at establishment, determined nature of business and directed callers to appropriate personnel within the organization.
  • Welcomed on-site visitors, determined nature of business, and announced visitors to appropriate personnel.
  • Recorded and promptly and accurately passed all messages to appropriate personnel.
  • Greeted all visitors and informed appropriate personnel visitor's arrival.
  • Distribute correspondence and information to appropriate persons in the office/department.
  • Direct visitors to appropriate personnel by maintaining current department directory.
  • Directed calls to appropriate personnel and transcribed messages when necessary.
  • Processed claims documents and distributed to appropriate personnel.
  • Delivered all incoming mail to appropriate personnel.
  • Escalated facility issues to appropriate personal.
  • Redirected calls to appropriate personnel.
  • Greet and assist business clients daily by directing them to the appropriate personnel in our office including legal assistants or attorneys.
  • Answered incoming telephones calls on multiple lines, determined purpose of callers, and forward calls to appropriate personnel or department.
  • Handled customer services duties such as, answered phone calls, directed calls to appropriate personnel, and assisted with inquiries.
  • Handled any problems that may arise and if I was unable to solve them passed the customer to the appropriate person.
  • Answered and facilitated all incoming calls and inquires; determined purpose of calls, and forwarded calls to appropriate personnel.
  • Answer all incoming calls to the District Office, directing them to the appropriate person; taking messages as needed.
  • Answered incoming calls, provided information to each caller, referred calls to appropriate persons, and took messages.
  • Greet and assist clients and visitors, answer high volume of telephone calls and direct them to appropriate person.

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14. Pay Records

high Demand
Here's how Pay Records is used in Receptionist jobs:
  • Perform administrative support tasks as information and operating calculators and computers to pay records, invoices.
  • Performed some administrative support task such as operated calculator and computers to work with pay records, invoices, and balances.
  • Perform administrative tasks using computers to work with pay records, invoices, balance sheets Energetic work attitude or other documents.
  • Perform office duties such as transcription of letters, memos, travel vouchers, pay records and other documents when requested.
  • Perform administrative support tasks, such as proofreading, transcribing, work with pay records, invoices and balance sheets.
  • Performed administrative support tasks such as proofreading and using computers to work with pay records and other forms.
  • Managed daily receptionist duties operating computers, pay records, invoices, distributing mail, or facsimile machine.
  • Utilized computers and calculators to work with pay records, invoices, balance sheets, and other documents.
  • Used Microsoft Word and Excel to complete pay records, invoices, balance sheets and other documents.
  • Worked with pay records, invoices, balance sheets and other documents, and maintained records.
  • Filed and maintained establishment business records, such as invoices, pay records, and receipts.
  • Operated computer to work with pay records, invoice balance sheets, or other documents.
  • Operated computer to access documents, pay records, invoices, and balance sheets.
  • Maintained pay records, invoices, balance sheets, or other documents.
  • Use basic computer skills to manage pay records and invoices.
  • Experience preparing pay records, invoices and balance sheets.
  • Computed pay records, invoices, balance sheets.
  • Worked with pay records, balance sheets.
  • Worked with pay records and invoices.
  • Updated patient insurance and co-pay records.

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15. Telephone Switchboard

average Demand
Here's how Telephone Switchboard is used in Receptionist jobs:
  • Answered telephone switchboard and directed calls accordingly Performed general clerical duties; processed incoming and outgoing mail Processed customer credits Bank Deposits
  • Operated telephone switchboards to answer and forward calls providing information taking messages and scheduling consultations with trainers.
  • Handled a busy telephone switchboard for incoming and outgoing telephone communications and dispatched calls to appropriate personnel.
  • Operate telephone switchboard, route calls to appropriate extensions Schedule appointments for designated supervisor.
  • Received in-coming calls using telephone switchboard to direct callers to appropriate destination.
  • Provided primary coverage for seven-line telephone switchboard to process incoming calls.
  • General office support and telephone switchboard receptionist for automobile dealership.
  • Operated telephone switchboard daily and delivered messages to appropriate person.
  • Scheduled future appointments for patients while operating telephone switchboard.
  • Operated telephone switchboard console and directed calls to appropriate person
  • Answered incoming customer calls through computerized telephone switchboard system.
  • Operated telephone switchboard; provided information/directed calls/schedule appointments.
  • Performed administrative duties and operated the telephone switchboard.
  • Operated and managed a multiple-call telephone switchboard console.
  • Operated telephone switchboard and greeted visitors.
  • Answered telephone switchboard and scheduled appointments.
  • Operated telephone switchboard and documented messages.
  • Operate telephone switchboard by answering incoming calls, transferring callers to appropriate personnel, taking messages and using the paging system.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages, file and maintain records.
  • Operate telephone switchboard to answer, screen, forward calls, take messages and provided information to customer on services available.

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16. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Receptionist jobs:
  • Assisted with client relationship management through direct customer communication in scheduling appointments, recommending additional services, and products.
  • Arrange student interviews by recording appropriate information and scheduling appointments; distribute interview schedule to admissions staff.
  • Perform a variety of intake services including assessing initial needs and scheduling appointments.
  • Operated telephone switchboard, screen/forward calls, provide information, taking messages/scheduling appointments.
  • Help patients when needed Skills Used Typing answering telephones scheduling appointments faxing copying papers
  • Experienced in scheduling appointments and tests for several Doctors and Patients simultaneously.
  • Volunteer position assisting with informational seminars and make outbound calls scheduling appointments.
  • Performed basic reception duties such as answering telephones and scheduling appointments.
  • Provided customer service by answering telephone calls and scheduling appointments.
  • Helped with scheduling appointments for sales representatives and service department.
  • Optimized client satisfaction by answering inquiries and scheduling appointments.
  • Perform administrative functions including filing paperwork and scheduling appointments.
  • Worked at a call center scheduling appointments for participants
  • Executed daily operations of scheduling appointments for clients.
  • Contributed with answering phones and scheduling appointments.
  • Verify patient insurance and handle scheduling appointments.
  • Experienced in scheduling appointments using cornerstone software.
  • Obtained callers information and scheduling appointments.
  • Provided patient assistance with scheduling appointments.
  • Answer phone lines/scheduling appointments/entering Data.

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17. High Volume

average Demand
Here's how High Volume is used in Receptionist jobs:
  • Demonstrated ability to maintain composure and work efficiently in a fast-paced, high volume environment while preserving strict confidentiality.
  • Thrived within busy, high volume environment requiring the ability prioritize and provide exceptional customer service.
  • Scheduled appointments for multiple procedures in a high volume radiology facility.
  • Provided excellent customer service in a high volume walk-in veterinary clinic.
  • Provided clerical support including high volume filing and detailed data entry.
  • Answered high volume calls, made outbound calls to companies to offer temporary workers, also filled in for missing temps.
  • Answered high volume of calls, I also maintained scheduling for patients, receiving and delivering messages for the correct doctor.
  • Assisted Township RN s with high volume call answering, message taking, responding to resident inquiries, and scheduling appointments.
  • Worked in a high volume lobby in one of the main buildings on campus for the HR and Legal departments.
  • Answered high volume of phone calls, scheduled appointments, and followed up with customers to ensure customer satisfaction.
  • Faxed, scanned, copied, printed, and received faxes at a very high volume via fax machine.
  • Provided clerical support and answered a high volume of calls to the entire staff in a nursing home environment.
  • Fielded a high volume of phone calls for small company building equipment for Department of Defense and security purposes.
  • Answered, assisted or referred a high volume of calls to appropriate staff using a digital switchboard system.
  • Scheduled court times for a high volume of customers, including sporting events, while overseeing facility operations.
  • Answer high volume patient inquires, performing extensive customer service as well providing translation for all Spanish-speaking patients.
  • Handled a high volume of inbound and outbound calls to ensure all clients' needs were met.
  • Performed general receptionist and clerical duties, including inbound and outbound telephone handling with high volume activities.
  • Answered an extremely high volume of phone calls, took, and relied messages for several doctors.
  • Answered and routed high volume calls in national call center in a team effort for 80+ branches.

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18. Direct Calls

average Demand
Here's how Direct Calls is used in Receptionist jobs:
  • Answer telephone, screen and direct calls *Take and relay messages *Greet persons entering organization *Monitor visitor access and maintain security awareness
  • Screen and direct calls; Answer and refer inquiries Direct people to correct destination Provide general and administrative and clerical support.
  • Answer and direct calls from a Cisco phone line system, interact with vendors and accounts payable, schedule meetings.
  • Handle all incoming calls and direct calls to three locations throughout the New England area for over three hundred people.
  • Answer all incoming calls, screen and direct calls to appropriate doctor and staff member, take detailed messages.
  • Answer phone, verify amounts owed on new contracts, direct calls to correct person for inquiries regarding accounts.
  • Direct calls to destination, record name, time of call, nature of business, and person called.
  • Tidy and maintain the reception area, answer all phones, screen and direct calls for the building.
  • Receive and direct calls and visitors, set appointments, schedule and coordinate group meetings and family programs.
  • Record keeping, filling alpha-numeric, answer telephone, screen and direct calls, take and relay messages.
  • Answer telephones, direct calls, and take messages, check-in/check-out patients, book next appointment for patients.
  • Answered phones and direct calls to counselors or assisted them with any inquires, directions or available resources.
  • Greet visitors, data entry, maintains incoming / outgoing mail, operate office equipment, redirect calls
  • Answered phone calls and direct calls, take and relay messages, schedule appointments, update service websites
  • Assist residents as needed, direct calls, handle money for the residents, and greet visitors.
  • Answer and direct calls, messaging, scheduling, proof-reading, copy, print and fax.
  • Answer the phone, direct calls, send emails, and assist others while maintaining confidentiality.
  • Check clients in, direct calls, and answer questions about procedures, or about medicines.
  • Greet the public, screen and direct calls to department personnel and take messages as needed.
  • Job requirements: Switchboard, answer phones and direct calls, A/R, file, photocopy

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19. Greeting Customers

average Demand
Here's how Greeting Customers is used in Receptionist jobs:
  • Key responsibilities included: Providing exceptional customer service when greeting customers, making appointments, and providing beauty services.
  • Provide assistance with managing complex calendar and scheduling meetings, greeting customers and directing visitors to specific destinations.
  • Provided excellent customer service by greeting customers in a positive and professional manner consistently responding to their requests.
  • Enhanced customer support by greeting customers upon entering, provided direction and guidance to their specific destinations.
  • Managed all office activities including greeting customers, answering phones, and routinely drafting correspondence.
  • Demonstrated ability to multitask, customer focused while answering phones and greeting customers.
  • Provided quality customer service greeting customers and answering phones timely and courteously.
  • Supported call center greeting customers and answering customer questions regarding financing.
  • Managed receptionist area, including greeting customers and answering telephone calls.
  • Managed appointment books while greeting customers and providing exceptional customer service.
  • Maintained a professional environment while greeting customers and answering phones.
  • Created a positive atmosphere by greeting customers upon entering establishment.
  • Maintained a professional appearance and manner in greeting customers.
  • General Office procedures including answering phones and greeting customers.
  • Provided excellent customer service by greeting customers and offering assistance
  • Adhered to strict security responsibilities in greeting customers.
  • Maintained reception area, including greeting customers.
  • Provided customer service by greeting customers.
  • Answered and directed all incoming calls to the dealership, assisted greeting customers on service drive, and making service appointments.
  • Volunteer Receptionist Work Data Entry Filing Papers Setting Appointments Maintaining a Clean Work Space Greeting Customers In Positive Friendly Up Beat Manner

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20. Greeting Visitors

average Demand
Here's how Greeting Visitors is used in Receptionist jobs:
  • Managed reception area in neat and organized fashion, including greeting visitors and responding to telephone and in-person request information.
  • Managed receptionist area, including greeting visitors, responding to telephone and in-patient request while providing great customer service.
  • Maintained front desk/receptionists area, including greeting visitors and responding to the telephone and in-person requests for information.
  • Managed receptionist area including greeting visitors and answering the telephone along with general filing of paperwork.
  • Maintained the reception area including greeting visitors and responding to telephone and in-person questions and concerns
  • Manage Front Office area, greeting visitors and responding to telephone/in-person requests for information.
  • Managed the receptionist area by greeting visitors, responding to telephone/in-person request for information.
  • Provide administrative/secretarial support such as answering telephones, greeting visitors, photocopying and filing.
  • General Administrative and Office work including greeting visitors and responding to information requests.
  • Handled greeting visitors and responding to telephone and in-person request for information.
  • Revitalized Receptionist area, restoring a friendly environment greeting visitors and employees.
  • Managed the receptionist area, including greeting visitors and providing directions.
  • Managed front office by screening/greeting visitors & providing exceptional phone coverage.
  • Provided efficient and courteous service greeting visitors to specified location.
  • Provided professional customer service while greeting visitors and staff.
  • Managed receptionist area, including greeting visitors and responding to
  • Deliver exceptional customer service while greeting visitors upon arrival.
  • Executed administrative responsibilities including greeting visitors and applicants.
  • Maintained telecommunication system, while greeting visitors.
  • Managed receptionist area, including greeting visitors.

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21. Greeting Clients

average Demand
Here's how Greeting Clients is used in Receptionist jobs:
  • Created an inviting environment by adhering to customer service protocol, specifically greeting clients and ensuring a smooth check-in process
  • Provided excellent customer service by greeting clients and ensuring their satisfaction upon arrival.
  • Provided administrative support by answering phones, documented conversations and greeting clients.
  • Managed simultaneous projects while greeting clients, received and distributed correspondence.
  • Provided efficient customer-service skills greeting clients and maintaining appointment book.
  • Provide excellent customer service by efficiently and courteously greeting clients.
  • Provide exceptional client relations including welcoming and greeting clients.
  • Provided exceptional customer courtesy when greeting clients.
  • General office duties included greeting clients, filing, typing, and distribution of mail and sent daily electronic birthday greetings.
  • Managed receptionist area, including greeting clients and responding to telephone and in-person requests for information in a high volume environment.
  • Moved up to Receptionist greeting clients and visitors to the firm, answering phones and taking and delivering messages to employees.
  • Handled multifaceted clerical tasks such as greeting clients, answering phones, data entry, filing, and operating a switchboard.
  • Provided exceptional customer service to visitors, scheduled appointments, assisted hairstylists, greeting clients, managing the front desk area.
  • Provided excellent client care at all time, greeting clients upon arrival and notifying appropriate staff members of client's arrival.
  • Served in an important role as the front-line representative of this fast-paced hair salon, greeting clients and processing check-ins.
  • Cashier, cleaning, inventory, stocking products, greeting clients, handing phones, inputting information into computer system...
  • Provided front desk reception support; including but not limited to, answering frequently asked questions, and greeting clients.
  • Provided excellent customer service by answering and routing incoming calls, taking messages, greeting clients, and answering questions.
  • Maintain professional environment by greeting clients, answering phone, filing, data entry, copying, emailing and internet.
  • Skilled in general office duties including: answering phones, filling, faxing, preparing correspondence, and greeting clients.

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22. Specific Destinations

average Demand
Here's how Specific Destinations is used in Receptionist jobs:
  • Welcomed clients entering establishment, determined nature and purpose of visit, and directed or escorted individuals to specific destinations.
  • Demonstrated customer service, greeting and welcoming visitors, determining purpose and directing or escort them to specific destinations.
  • Greeted patrons entering the establishment, directed them to specific destinations and provided them with various informational services.
  • Greeted visitors entering establishment, determined nature of visit, and directed/escorted to specific destinations.
  • Greeted customers entering establishment, handled on-site inquiries, and directed customers to specific destinations.
  • Greeted customers entering salon, determined purpose of their visit and escorted to specific destinations.
  • Greeted the visitors entering establishment and directed or escorted them to specific destinations.
  • Greet persons entering establishment and direct them to specific destinations.
  • Greeted incoming customers, and directed/escorted them to specific destinations.
  • Greeted patients entering establishment, escorted them to specific destinations.
  • Greeted individuals and directed or escorted them to specific destinations.
  • Screened all customers and appointments before directing to specific destinations.
  • Directed customer to specific destinations according to their needs.
  • Greet patients/visitors and direct them to specific destinations.
  • Greeted and escorted visitors to specific destinations.
  • Escorted persons to specific destinations when necessary.
  • Directed and escorted customer to specific destinations.
  • Directed or escort persons to specific destinations.
  • Directed visitors to specific destinations.
  • Greeted all establishment visitors, determined the nature and purpose of the visit, and directed or escorted them specific destinations.

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23. Appropriate Departments

average Demand
Here's how Appropriate Departments is used in Receptionist jobs:
  • Provided administrative support for this graphics company that included answering and routing incoming calls to appropriate departments and assisting customers.
  • Experience in monitoring visitor access and issuing visitor passes when required and contacting appropriate departments for escort.
  • Responded in high volume of telephone inquiries with friendliness and professionalism referring callers to other appropriate departments.
  • Supported company operations by using office admin software and routing incoming calls to appropriate departments.
  • Provide necessary information for visitors entering the institution and arrange for contacts with appropriate departments.
  • Answered a Multi-Lined Telephone/Switchboard Screening calls and Directing calls to the appropriate Departments and Personnel.
  • Elicited customer objectives as accurately and as quickly to forward calls to appropriate departments.
  • Demonstrated effective communication skills, answering customer calls and directing calls to appropriate departments.
  • Retrieved and designated incoming and outgoing mail/packages to their appropriate departments.
  • Answered telephones and directed public to appropriate departments and personnel.
  • Responded to consumer questions; directed customers to appropriate departments.
  • Distribute time-sensitive, confidential client material to appropriate departments.
  • Greeted visitors and contacted or directed to appropriate departments.
  • Addressed customer queries in coordination with other appropriate departments.
  • Forwarded all correspondence including mail to appropriate departments.
  • Escalated necessary calls to appropriate departments and personnel.
  • Direct all calls to appropriate departments/personnel.
  • Distributed incoming mail to appropriate departments.
  • Diverted incoming calls to appropriate departments.
  • Delivered all messages to appropriate departments.

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24. Fax Machines

average Demand
Here's how Fax Machines is used in Receptionist jobs:
  • Maintain and operated copiers and Fax machines by following manufactures instructions and established procedures.
  • Transmitted information/documents to customers using computers, fax machines and mail.
  • Transmitted information or documents using computers and fax machines.
  • Transmitted information or documents to customers using fax machines.
  • Operate office equipment and check fax machines routinely
  • Can operate fax machines, copiers, Cisco phone system, intercom and paging, postage machine, computers, printers.
  • Answered phones, sorted and filed documents, used copiers and fax machines, and greeted customers at the Emergency Services desk
  • Order Office Supplies, keep Postage Machine filled, call for repairs to Office Printers, Copy Machines, Fax Machines.
  • Operated office equipment such as copiers and fax machines, checked patients in and out, scheduled appointments, filed charts.
  • Receive guests, create and maintain spreadsheets, order office supplies, use and maintain copier and fax machines, event planning
  • Enhanced the efficiency of the office by providing service and maintenance for all copy machines, fax machines, and prints.
  • Fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, and other applications.
  • Supported the operational needs of the company such as daily use of copiers, printers, fax machines and calculators.
  • Assisted in mass mailing projects, kept inventory on office supplies and provided maintenance on the copiers and fax machines.
  • Maintain copiers and fax machines, including scheduling repair of machines and maintaining sufficient supplies and report to meetings assigned.
  • Order First Aid supplies, food, coffee, kitchen supplies, office supplies, Fax machines and LaserJet printers.
  • Utilized office automation equipment including fax machines, office printers, copiers, and computer equipment on a daily basis.
  • Type 60+WPM, additional knowledge with copier/fax machines, filing, POS systems, Tella-Check, and data entry.
  • Worked with fax machines, scanners, copiers, and printers to maintain updated digital and physical record keeping.
  • Operate office equipment such as fax machines, copiers, scanners, phone systems and use computers for spreadsheet.

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25. Computer System

average Demand
Here's how Computer System is used in Receptionist jobs:
  • Managed computer systems *Faxing/copying *Scheduled appointments *Distributed applications *Handled/organized incoming resumes
  • Scheduled patient appointments daily Check-out patients and collected co-pays Verified that information in the computer system was up-to-date and accurate.
  • Performed data entry duties including the input of candidate information into computer system profiles.
  • Coded patient diagnosis after appointments and entered into computer system for insurance billing.
  • Schedule appointments and accurately enters and updates patient information into the computer system.
  • Performed data entry of customers information into salon specific computer system.
  • Verified vital information for applicants and entered information into computer system.
  • Entered customer, inventory and purchasing data into corporate computer systems.
  • Greeted patients when entering office and registered patients into computer system.
  • Entered patient referrals and physician charge tickets into company computer system.
  • Entered patient demographic and insurance information into new computer system.
  • Documented all medical information into computer system about patients.
  • Transferred written orders into computer system and electronic charts.
  • Upload imaging and other important documents into computer system.
  • Updated computer system with name/address/phone number changes for residents.
  • Processed incoming referrals and input data into computer system.
  • Maintained customer records and financial data using computer systems.
  • Operated computer systems, and other office equipment efficiently.
  • Logged and accessed students information from computer systems.
  • Entered customers and work information into computer system.

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26. Update Appointment Calendars

average Demand
Here's how Update Appointment Calendars is used in Receptionist jobs:
  • Maintain security by following procedures and controlling access (monitor logbook) and update appointment calendars and schedule meetings/appointments.
  • Answer phones-Answer inquiries about company-Schedule delivery routes-Arrange appointments-Send emails, scans and faxes-Collect and distribute mail-Update appointment calendars-Perform basic filing
  • Scheduled Appointments and maintained an update appointment calendars*Scheduled and Confirmed patient diagnostic appointments, surgeries, or medical consultations
  • Schedule appointments and maintain and update appointment calendars while keeping a current record of stylists' whereabouts and availability
  • Schedule appointments and maintain and update appointment calendars as well as insurance verification.
  • Receive and sort mail/deliveries/couriers accordingly Update appointment calendars and schedule meetings/appointments via Outlook.
  • Scheduled appointments and maintain and update appointment calendars.-Maintain and upkeep lobby/guest area.
  • Update appointment calendars and schedule follow-up advising appointments using Microsoft Outlook.
  • Maintain organization of the work environment and update appointment calendars.
  • Scheduled appointments, update appointment calendars, and explained services/prices.
  • Maintain and update appointment calendars using Microsoft software.
  • Update appointment calendars and schedule meetings/appointments via Outlook.
  • Update appointment calendars and schedule meetings/appointments for physician.
  • Maintain and update appointment calendars with accuracy.
  • Update appointment calendars and schedule meetings accordingly.
  • Schedule appointments and update appointment calendars/books.
  • Schedule appointments and maintain/update appointment calendars.
  • Update appointment calendars and schedule/cancel appointments.
  • Performed clerical duties such as scheduling appointments and update appointment calendars filing, photocopying, collating, faxing and inventory.
  • Update appointment calendars, take payments for tax services and ensured office was clean and stocked with office supplies.

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27. Bank Deposits

average Demand
Here's how Bank Deposits is used in Receptionist jobs:
  • Balance monetary transactions, run necessary reports and prepare accurate bank deposits.
  • Collected insurance payments, along with administering nightly drawer checks and bank deposits
  • Assisted with money management tabulations and prepared daily bank deposits.
  • Performed general clerical functions; completed nightly bank deposits.
  • Gathered and organized payments for end-of-day bank deposits.
  • Reconciled financial statements and manage bank deposits.
  • Prepared bank deposits and petty cash reconciliations.
  • Greet guests, answer phones, schedule appointments, confirm appointments, cleaning, cashier, payroll balance till, bank deposits
  • Managed incoming calls for the office * Provided Spanish interpretation for clients and agents * Managed agency bank deposits * Light bookkeeping
  • Answer phones, Greet & assist customers, Bank deposits, Prepare DMV paperwork, Receive payments, Call on late payments
  • Scheduled appointments, answered phones, greeted patrons, updated records, recorded inventory, handled cash drawer and bank deposits.
  • Tracked and input all services and product sales, worked the cash register, balanced drawer, and made bank deposits.
  • Prepare bank deposits, process credit card charges, manage state and unemployment tax payments, post payments to accounts.
  • Bank deposits, filing of patient charts, schedule patient appointments in appointment book, opening & closing of office.
  • Cashiered for both service customers and sales purchases as well as handling the bank deposits of large sums of money.
  • Print sales and reports, balance cash register, and responsible for bank deposits at the end of each day.
  • Answer phones * Maintain and order office supplies * Run errands and make bank deposits * Receive purchase orders * Filing
  • Answer phones, scheduled meeting appointments, filling, paid invoices, and order office supplies, Office banking/bank deposits.
  • Set appointments -Customer Service -Bank deposits and register drawer stock -Process new shipment, price and stock products -Sanitation -Light custodial
  • Answer phone, take messages, faxes, put data in the computer, reports and some bank deposits.

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28. Clerical Support

average Demand
Here's how Clerical Support is used in Receptionist jobs:
  • Provide general administrative and clerical support which includes receiving mail and deliveries, scheduling all appointments and maintaining appointment diary electronically.
  • Provided administrative and clerical support to the executive and administrative team that included screening, answering, and directing calls appropriately.
  • Managed switchboard proficiently, distributed departmental mail, provided clerical support as requested and assisted productivity projects as assigned by supervisor.
  • Provided part-time reception coverage and clerical support on an as needed basis to membership and research unit for religious based organization.
  • Provided comprehensive clerical support to fast paced administrative office, researching and entering data into daily blotter and daily tasks.
  • Provide word-processing and clerical support, managed incoming/outgoing mail, organized files and provided administrative service to the office manager.
  • Provide clerical support t office administrative coordinator supply ordering, data Entry, Switchboard and Keep office environment organized.
  • Provided general administrative and clerical support, prepared correspondence and scheduled appointments, received, sorted and routed mail.
  • Functioned as principal administrative support staff person to office personnel, providing comprehensive administrative and clerical support services.
  • Provide general administrative and clerical support including interfacing with firm clients, reviewing, preparing correspondence and documents.
  • Assisted Site Manager daily, Division Director, and Administrative Assistant by providing general administrative and clerical support.
  • Provided lead clerical support and extensive oversight of office coordination and information flow, under limited supervision.
  • Provide clerical support to include maintaining records and disseminate information within guidelines of state and federal law.
  • Provided clerical support in the office and effectively directed customers who need counseling to relevant representatives.
  • General administrative and clerical support including handling all cash transactions and maintaining a tidy reception area.
  • Participated in a roller-coaster project and added to the success considerably by providing needed clerical support.
  • Perform administrative and clerical support tasks for community, including updating resident rosters and distributing mail.
  • Provide general and administrative clerical support including file management, ordering and receiving office supplies.
  • Front line customer service providing clerical support seasonally for this income tax preparation office.
  • Provided clerical support by typing, photocopying and filing documents by following specific instructions.

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29. Staff Members

average Demand
Here's how Staff Members is used in Receptionist jobs:
  • Notified staff members of any customer cancellations or the arrival of any unscheduled visitors.
  • Provide administrative support to staff members and students while providing excellent customer service.
  • Recorded customer details into database and scheduled appointments for senior staff members.
  • Provide administrative support to staff members across a fast-paced Maintenance office.
  • Coordinated with other staff members from administrative team about company projects.
  • Communicate student's issues with appropriate staff members while respecting confidentiality.
  • Provided administrative and project support to executives and staff members.
  • Provided comprehensive administrative support to staff members and management.
  • Networked with staff members to maintain company designed database
  • Supported administrative staff members and agents.
  • Provided outstanding assistance and customer service to all staff members and clients in a home building and real estate office environment.
  • Answered up to six telephone lines, transferred calls, and determined when staff members should be paged or forwarded messages.
  • Scheduled meetings, conference rooms, arranged training class for new and seasoned employees and provided administrative support to staff members.
  • Review and edit correspondence prepared by staff members, checks for correct grammar, proper format, and necessary attachments.
  • Reschedule appointments, maintain and update appointment calendars and keep a current record of staff members' whereabouts and availability.
  • Work in team environment; communicate any concerns with staff members, maintained good attendance responsibility and good communication skill.
  • Trained other staff members to perform work activities, such as using computer applications and creating documents on Microsoft Word.
  • Answered phones, managed office files, communicated with customer and other staff members, solved problems dealing with campus issues
  • Trained new staff members for check in and check out as well as provide coverage for absent staff members.
  • Receive incoming calls, screen those that are handled by other staff members and take care of routine calls.

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30. Powerpoint

low Demand
Here's how Powerpoint is used in Receptionist jobs:
  • Co-developed comprehensive, Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential employees.
  • Coordinate events;reserve meeting space, create marketing/instructional materials using PowerPoint/Word/Excel, coordinate catering, create invite list/monitor responses.
  • Organized and prepared quarterly account service reports by uploading information from Excel spreadsheets into PowerPoint presentations.
  • Assisted Executive Assistant in creating and editing PowerPoint presentations and special documents for Executive Staff.
  • Created and executed numerous projects using PowerPoint to explain traffic school procedures.
  • Provided assistance to preparation and modification of PowerPoint technical briefings for presentation.
  • Increased safety communications in preparing and creating PowerPoint presentation for safety meetings.
  • Designed and edited PowerPoint presentations for the vice president and salespersons.
  • Developed Excel spreadsheets and created PowerPoint presentations used for business development.
  • Created presentations via PowerPoint for training purposes and supervisor requests.
  • Developed and presented PowerPoint presentations weekly to applicants.
  • Prepared information for presentation through e-mail and PowerPoint.
  • Designed marketing material in PowerPoint and Publisher.
  • Conduct new product presentations using Microsoft PowerPoint.
  • Created presentations using the PowerPoint computer program.
  • Developed PowerPoint presentations for Account Executives.
  • Prepared Excel spreadsheets and PowerPoint presentations.
  • Created birthday announcements using PowerPoint.
  • Created PowerPoint presentations for investors.
  • Maintained the company website; created presentations and other documents for staff using PowerPoint, Media Shout, and other programs.

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31. New Clients

low Demand
Here's how New Clients is used in Receptionist jobs:
  • Interviewed numerous applicants and performed telemarketing to prospect new clients.
  • Acquired all the fundamentals necessary to meet and exceed monthly quota objectives by uncovering new clients and further penetrating account base.
  • Researched and sought out information for potential new clients based from social media, area business guides, and local newspapers.
  • Helped manage AP/AR and invoicing for firm, entered checks, sent invoices and opened accounts for new clients in QuickBooks.
  • Greeted clients and checked them in, registered new clients, collected payment, scheduled appointments and answered phones calls.
  • Directed phone call, helped family members with situations, and also part of the admitting process for new clients.
  • Handle to new clients, questions or concerns, manage appointments, make phone calls to clients or order materials.
  • Answer phones, greet clients and perform intake of new clients which requires interviewing and documenting information for court documents.
  • Greet all clients and potential new clients in a professional and courteous manner, in person and over the phone.
  • Presented a professional and enthusiastic initial contact to all current clients, potential new clients; and staff and attorneys.
  • Assure that attorneys are notified upon clients arrival and also make sure that for new clients questionnaires are completed.
  • Worked closely with new clients to determine new customers to go after and ways to bring in new business.
  • Presented an introduction and overview of the salon to all new clients, averaging 50 presentations per shift.
  • File, answer phones, take care of new clients, organize office, invoices, Microsoft word,
  • Conducted sales promotions and signed up new clients by providing prices and specials to new prospective clients.
  • Greet and direct all visitors and maintain log of new clients, walk ins, and appointments.
  • Used email to send out brochures to prospective new clients and answer any questions from current clients.
  • Greeted and assisted new clients with filling out documents, making an appointment, and answering questions.
  • Served as first point of contact for staff and new clients calling or visiting the office.
  • Create files for new clients while keeping accurate records of patients Diagnosis and coding their sessions.

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32. Administrative Support Tasks

low Demand
Here's how Administrative Support Tasks is used in Receptionist jobs:
  • Perform administrative support tasks, such as operating calculators and computers in addition to transmitting information and processing various documents.
  • Perform administrative support tasks such operating calculators, computers, electronics files, records and other confidential information.
  • Performed administrative support tasks such as translating for administrators, invoicing and making collection calls for accounting.
  • Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information and update appointment calendars.
  • Performed administrative support tasks, including transcribing handwritten information, and operating computers to process payments.
  • Performed administrative support tasks such as proofreading and updating records to keep patient information correct.
  • Performed administrative support tasks such as proofreading, transcribing handwritten information, and other documents.
  • Perform administrative support tasks for example proofreading, transcribing handwritten information, and utilizing calculator/computers.
  • Performed administrative support tasks such as handwritten information and/or computers to work with other documents.
  • Performed administrative support tasks, including answering phones and recording/routing messages to appropriate associates.
  • Perform administrative support tasks such as proofreading proposals and gathering material for reporting purposes.
  • Performed administrative support tasks including mail distribution, copying/faxing, ordering office supplies.
  • Perform administrative support tasks and operating computers to work with other documents.
  • Perform administrative support tasks, such as proofreading and processing legal documentation.
  • Performed administrative support tasks, operated calculators or computers to take payments.
  • Scheduled conference rooms for meetings and performed administrative support tasks as assigned.
  • Perform administrative support tasks including working with invoices or other documents.
  • Performed administrative support tasks such as verifying insurance coverage and eligibility.
  • Performed administrative support tasks such as operating calculators or computers.

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33. Greeting Patients

low Demand
Here's how Greeting Patients is used in Receptionist jobs:
  • Provided exceptional customer service by greeting patients, checking them in quickly and effectively, and protecting confidential information.
  • Demonstrated excellent customers' service by verbally greeting patients, correctly answering questions and attentively listening to concerns.
  • Provided general secretarial support and responsible for greeting patients on the telephone and completing the scheduling/messaging process.
  • Delivered outstanding customer service while greeting patients and scheduling appointments in a busy work environment.
  • Completed all patient relations duties including greeting patients, answering telephones and scheduling appointments.
  • General Clerical Duties Greeting Patients Answering Phones Maintaining Customer Relationships Charting Scheduling Filing Copying Faxing
  • Provided excellent customer service while answering telephones, greeting patients, scheduling appointments.
  • Manage receptionist area, including greeting patients and in-person requests for information.
  • Excelled in greeting patients and visitors professionally upon arrival and departure.
  • Served as a receptionist by greeting patients/customers and answering questions.
  • Utilized excellent Customer Service skills when greeting patients/visitors.
  • Provide exceptional customer service while greeting patients/business partners.
  • Managed receptionist area while greeting patients.
  • Directed/transferred calls, greeting patients/staff.
  • Enjoyed answering calls, greeting patients, promote business, filing medical records into computer, scheduling appointments, assisting doctor,
  • Work well with scheduling and confirming appointments, greeting patients, checking in and out, as well as collecting payments.
  • Charged with greeting patients, managing incoming and outgoing calls, appointment scheduling, clerical assistance, and processing end-of-day activities.
  • Provide customer service by answering phones and scheduling appointments, as well as greeting patients upon arrival and checking them in.
  • Assisted in preparing patients' charts and in data entry, filing, faxing, receiving orders, and greeting patients.
  • Answered calls and served as the public face of the office, greeting patients, guests, employees and medical professionals.

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34. Word Processing

low Demand
Here's how Word Processing is used in Receptionist jobs:
  • Managed a variety of responsibilities in busy office environment including: data entry, word processing accounts receivable and general office duties
  • Provided typing and or word processing services for administrative office correspondence; assisted with other business office functions.
  • Operated word processing/personal computer (PC) equipment to type correspondence, resumes and other administrative documentation.
  • Ensured accuracy of information put into word processing for chemotherapy treatments.
  • Performed word processing and data entry utilizing various software packages.
  • Created data entry and word processing documents using Microsoft Word/Excel/PowerPoint.
  • Handled word processing/preparation of documents through Microsoft Office.
  • Completed Microsoft\Office Word processing assignments as needed.
  • Provide General Word Processing and Secretarial Duties
  • Provided administrative staff with word processing, data entry, shipping, accounts payable and other general office support daily as needed
  • Assist with other administrative staff with overflow work, including word processing, data entry, and special project as needed.
  • Handled additional administrative duties such as time keeping, distributing mail, data entry, word processing and conflict checks.
  • Maintained files, including filing, photocopying and entered pertinent information in word processing, and other duties as assigned.
  • Sorted and distributed mail, prepared packages for mail delivery, performed moderate faxing, photocopying, and word processing.
  • Provided office support, clerical support, and word processing support as well as handled all bookings to ensure efficiency.
  • Prepare invoices, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Prepared invoices, reports, memos, letters, financial statements and other documents using word processing and presentation software.
  • General clerical duties: answered phone, word processing, document creation, filing and sorting information and record keeping.
  • Managed electronic and manual files, operation of photocopiers, fax machine, invoicing, mailing, and word processing.
  • Conceptualized, designed, and prepared spreadsheets, reports, letters and invoices using database software and word processing.

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35. Fedex

low Demand
Here's how Fedex is used in Receptionist jobs:
  • Operated copier; retrieved/received/sorted/delivered daily mail/UPS/FedEx.
  • Signed for and distributed UPS/FedEx or similarly delivered packages.
  • Shipped packages domestically and internationally via FedEx.com.
  • Prepared outgoing FedEx for management staff as requested
  • Answered phones, sorted mail, received FedEx and UPS packages, organized information into spreadsheets, and attended to customers.
  • Handle UPS/FedEx shipping and processing invoices for payment/ taking mail/FedEx/UPS to Post Office, FedEx station or UPS drop off location.
  • Give students and staff their incoming mail as well as accepting incoming mail from UPS, FedEx, and USPS.
  • Handled and distributed packages for entire firm (FedEx and UPS) Demonstrated strong willingness to assist others whenever needed.
  • Give tours, take payments from family members, distribute payroll checks, handle FedEx, UPS, mail deliveries.
  • Mailed out all overnight and international packages for One Shell Plaza using UPS, FedEx, and Airborne computer systems.
  • Coordinate meetings or events, order lunches for meetings, receive and distribute mail, make labels for FEDEX packages.
  • Received/distributed incoming mail and collected/disbursed outgoing mail (e.g., USPS, FedEx, UPS, and courier services).
  • Received, sorted and forwarded incoming mail and coordinated the pick-up and delivery of express mail services (FedEx).
  • Conduct negotiations with UPS, FedEx and DHL shipping companies to find the most economical source for shipping airplane parts.
  • Direct all clients, FedEx, UPS, Brinks, Wells Fargo and any other deliveries or pick ups.
  • Typed company memos, coordinated and arranged Messenger, UPS, DHL, and FEDEX pickups and drop offs.
  • Organize mail, FedEx and UPS packages to make sure they go to the correct department or person.
  • Answered multiple phones lines, greeted clients, data entry, labeled and shipped Airborne, FedEx packages.
  • Received, recorded, and distributed all incoming overnight packages; prepared outgoing UPS/FedEx packages for pick up.
  • Collect and disseminate incoming and outgoing mail, FedEx, UPS, and courier deliveries to proper departments.

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36. Record Receipts

low Demand
Here's how Record Receipts is used in Receptionist jobs:
  • Receive payment and record receipts for services, process medical/dental insurance information, claims, authorizations
  • Record receipts and reconciling matching documents.
  • Operate telephone, screen and forward calls, providing information and taking messages - Receive payment and record receipts for services.
  • Answer phones, take messages, transfer calls to the appropriate person or department Receive payment and record receipts for services.
  • Enroll individuals to participate in programs and notify them of their acceptance; receive payment and record receipts for services.
  • Receive and process cash and credit card payments and record receipts for services, file and maintain records.
  • Receive payments by way of cash, credit/debit cards, and checks; and record receipts for services.
  • Receive payment, record receipts for services and close out money at the end of business day.
  • Receive payment, record receipts for services, and reconcile the register at the end of shift.
  • Receive payment and record receipts for services such as credit card payments, checks and cash.
  • Receive payment and record receipts for services, and bank cash, checks, and vouchers.
  • Determine charges for services requested, receive payments or arrange for billing, and record receipts.
  • Receive payments, record receipts for services, and prepare service invoices and receipts for customers.
  • Receive payment and record receipts for services, either in person or over the phone.
  • Receive payment and record receipts for service, by using excel and operating word processors.
  • Receive payment and record receipts for services, file and maintain records on quick books.
  • Receive payments and record receipts for sales and services, including balancing till during close.
  • Receive payment and record receipts for services for multiple practices within the Holistic Center.
  • Processed and prepared orders for clients; Received payment and record receipts for services.
  • Collect co-payments and or past balances from patients, and record receipts for services.

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37. Book Appointments

low Demand
Here's how Book Appointments is used in Receptionist jobs:
  • Used computers to input customer personal information and also book appointments.
  • Book Appointments Customer Service Money Handling Clerical Responsibilities
  • Book appointments and customized database.
  • Answer phone system, book appointments, Check out clients, Enter and edit client data, Promotional announcements, Stock product
  • Answer phone, book appointments, run and count down cash drawer, keep shop tidy and organized and other various tasks
  • Answer phones, book appointments, maintain client records, complete daily paperwork, and prepare for the next days appointments.
  • Answer phones, book appointments, scan files, billing, used Medical programs, customer service and test urine samples.
  • Register patients book appointments answer phones schedule exams help radiologist and technologists with getting doctors or information about the patient.
  • Take phone calls, book appointments, provide helpful information to clients, customer service, complete daily organizing/cleaning tasks.
  • Answer phone calls, book appointments, utilize MINDBODY system, Greet clients, deliver excellent customer service, Sale packages
  • Greet clients, book appointments, answer phones, take messages for doctors, and check in patients for appointments.
  • Receive phone calls, book appointments.hand out refreshments to clients, clean salon, organize magazines or debris found unruly.
  • Take incoming phone calls, book appointments for massages and facials, sell the membership program and help clients with questions
  • Greet customers, answer phones, book appointments, helped customers check out, and clean stylists work areas.
  • Answered phone calls, assist guests and clients, book appointments, checkout guests, and stock product shelves.
  • Job Duties: Book appointments, record keeping, deposits, oversee job progress and clean job site upon completion
  • Answer phones, Book appointments, inventory, stocking, close out at night, money drop off.
  • Book appointments, cash out product, wash and dry towels, clean products and shelves, answer phones
  • Book appointments, greet patients, money handling, answering phone calls, filing, scanning, and laundry
  • Book appointments, enter patient charts into computer systems, conduct clinic production statistics, and audit files.

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38. Client Information

low Demand
Here's how Client Information is used in Receptionist jobs:
  • Demonstrated exceptional organization skills by copying resumes and inputting client information into the company s computer database in a fast timely manner
  • Managed incoming and outgoing communications, scheduled appointments, provided customer service to clients and update client information.
  • Improved accuracy and completeness of chart maintenance activities by creating new client information sheet summarizing chart information.
  • Managed monetary transactions from customers, obtained client information for scheduling next appointment.
  • Maintained confidentiality while filing, handling, and organizing client information and paperwork.
  • Maintained client information for organizing company records to better assist returning clientele.
  • Scheduled client appointments and input new client information into customer database.
  • Process customer orders and update client information in computer database system.
  • Maintained confidentiality of client information in accordance with firm policies.
  • Entered client information and animal medical history into a database.
  • Input detailed client information into TSD Rental System and verifying insurances
  • Maintained confidentiality of client information by following HIPAA guidelines.
  • Updated client information and tracked weight loss progress electronically.
  • Assist inputting prospective client information for quoting insurance policies.
  • Communicate detailed messages along update client information for managers.
  • Maintained the appropriate confidentiality involving company and client information.
  • Used computerized software Prevail to review client information.
  • Maintain confidentiality regarding all client information and identity.
  • Provided accurate records by recording all client information.
  • Filed all confidential client information alphabetically and/or numerically.

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39. Following Procedures

low Demand
Here's how Following Procedures is used in Receptionist jobs:
  • Maintain security by following procedures and communicating with security via Building Engines Software, monitoring employee logbook and validating parking.
  • Maintain security by following procedures; monitoring a logbook, and issuing a visitors badge or personal identification.
  • Maintained security by following procedures and monitoring logbook also filed and maintained reception area safe and clean.
  • Maintained security by following procedures; monitoring logbook, book keeping, appointment setting and maintained inventory.
  • Maintained security by following procedures and controlling access such as monitor logbook and taking attendance of students.
  • Maintained office and building security by following procedures such as issuing visitor passes, administering/monitoring logbook.
  • Maintained security by following procedures; monitoring reservation log; taking clients to designated photo studio.
  • Maintained security by following procedures; monitoring logbook; directed visitor to correct sales associate.
  • Maintained security by following procedures and monitoring the log book with customers' personal information.
  • Register new and update existing patient information, following procedures and maintaining patient confidentiality.
  • Maintain security by following procedures and controlling access to Clients information and payments.
  • Maintain security by following procedures; monitoring logbook, noting daily visitors.
  • Answered or referred inquiries* Maintained security by following procedures, monitoring logbook.
  • Maintained security by following procedures; monitoring applications and issuing employment badges.
  • Maintain security by following procedures; monitoring all patient personal information.
  • Maintained security by following procedures; monitored logbook; scheduled appointments.
  • Uphold security protocol by following procedures that include monitoring logbooks.
  • Maintained security by following procedures and monitoring our log book.
  • Maintain telecommunications system by following procedures for the reception area.
  • Maintained security by following procedures with monitoring a logbook.

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40. Patient Files

low Demand
Here's how Patient Files is used in Receptionist jobs:
  • Performed administrative tasks such as scanning patient files and documents, ordering supplements and maintaining inventory.
  • Assemble and maintaining individual patient files both tangible and electronic exerting patient confidentiality.
  • Maintained and updated insurance information for patient files using external sources.
  • Managed all patient files to ensure proper paperwork was accurately completed.
  • Performed general office support including answering phones and organizing patient files.
  • Verified insurance coverage for incoming patients and prepared patient files.
  • Completed patient files to include all necessary information.
  • Scheduled and managed appointments Organized and updated patient files
  • Gathered insurance data and organized patient files.
  • Organized and consolidated confidential patient files.
  • Maintained patient files- computerized and paper.
  • Maintained accurate and confidential patient files.
  • Sorted and organized patient files accordingly.
  • Coordinated and organized patient files.
  • Updated new patient & physician information and processed physician orders, scanning-in new patient orders, attaching documents to patient files.
  • Greet clients, bring animals to exam rooms, retrieve patient files, collections, maintain calendar for 5 veterinarians.
  • Called insurance companies to get prior approval for patients with certain medical conditions or assign diagnosis codes to patient files.
  • Greet Patients, create new patient files, verify insurance, answer phones, appointment setting, front office duties.
  • Greet patients * Answer phone * Prepare patient files * Post payments * Escort patients to appropriate rooms * Schedule appointments
  • Provided administrative and patient services support; answered telephone, routed calls, scheduled appointments, and updated patient files.

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41. Facsimile Machines

low Demand
Here's how Facsimile Machines is used in Receptionist jobs:
  • Managed hard-copy files of medical records and operated facsimile machines to receive and transmit information in accordance with physicians' directives.
  • Experienced with duplicating and facsimile machines.
  • Operated and maintained facsimile machines.
  • Transmitted information and documents to customers using computers, mail, or facsimile machines was part of my daily routine.
  • Answered 4+ telephone line in a fast paced international company, managed 2 corporate facsimile machines and maintenance contracts.
  • Transmit and receive information to and from customers and providers using computer, mail or facsimile machines.
  • Operate office machines, such as Copiers and scanners, facsimile machines, and personal computers.
  • Transmitted information or documents to students, using computer, e-mail, or facsimile machines.
  • Notified customers and communicated with consumers using email, first class mail or facsimile machines.
  • Transmit information and documents for doctors using computers, mail, or facsimile machines.
  • Transmit information or documents to customers using computer, mail, or facsimile machines.
  • Maintain and use standard office equipment such as photocopy and facsimile machines.
  • Operated office machines, such as photocopiers, scanners and facsimile machines.
  • Transmitted documents to customers by computer, mail and facsimile machines.
  • Operated photocopiers, scanners, facsimile machines and personal computers.
  • Used copy and facsimile machines for the staff.
  • Operated all scanners, facsimile machines and photocopiers.
  • Operated photocopiers, facsimile machines and voicemail systems.
  • Operate office machines, such as photocopiers, scanners, facsimile machines,voice mail systems, and postage meter.
  • Create, produce and edit correspondence in Spanish Operate office equipment including copiers, facsimile machines, computers and scanners

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42. Department Directories

low Demand
Here's how Department Directories is used in Receptionist jobs:
  • Directed visitors by maintaining employee and department directories; gave patients accurate information/ instructions.
  • Call Customers- Set up appointments- Organize files- Maintain employee and department directories- Follow procedures
  • Maintained and updated department directories ensuring that all information was accurate and correct.
  • Directed visitors by maintaining employee and department directories while following security procedures.
  • Maintain employee and department directories in order to direct visitors appropriately.
  • Directed visitors to other locations by maintaining employee and department directories.
  • Maintained employee and department directories necessary for accurate visitor directions.
  • Directed visitors to appropriate departments according to department directories.
  • Directed customers and visitors using employee and department directories.
  • Managed company and department directories and guided visitors accordingly.
  • Direct visitors to correct department directories.
  • Directed visitors by maintaining department directories.
  • Maintained and updated department directories.
  • Welcome visitors via person and telephone, direct visitors by maintain employee and department directories, give thorough instructions, monitor logbooks
  • Directed visitors by maintaining employee and department directories; giving instructions to clients for getting a hold of their Loan Officer.
  • Welcomed visitors by greeting them, in person and on the phone; directed visitors by maintaining department directories.
  • Created and maintained employee and department directories in an effort to efficiently manage incoming calls and client visits.
  • Directed off campus visitors by maintaining employee and department directories; giving instructions and assisted as needed.
  • Directed each call and all visitors efficiently to the right department using employee and department directories.
  • Directed visitors and maintained employee and department directories; provided safety and daily schedule briefings.

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43. Courier Deliveries

low Demand
Here's how Courier Deliveries is used in Receptionist jobs:
  • Processed incoming and outgoing mail and packages including organizing courier deliveries.
  • Prepared overnight and express packages; coordinated courier deliveries.
  • Logged and monitored various courier deliveries.
  • Distributed/prepared mail and courier deliveries.
  • Received and distributed courier deliveries.
  • Collect, sort, distribute, and prepare mail and courier deliveries Process and prepare travel vouchers or other documents.
  • Receive and sort all incoming UPS, Federal Express, and courier deliveries, as well as US Postal Mail.
  • Collect, sort, distribute, or prepare mail, messages, tips left by clients or courier deliveries.
  • General administrative and clerical support * Collect, sort, distribute and prepare mail, messages and courier deliveries.
  • Greet persons entering establishment Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Collected, sorted, distributed and prepared mail, messages and courier deliveries and other products and services.
  • Received, updated, and sorted incoming mail, express envelopes and courier deliveries and to employee mailboxes.
  • Greeted all customers, handled incoming courier deliveries, responsible for opening and closing the office each day.
  • Collected, sorted, distributed and prepared mail, messages and courier deliveries on a daily basis.
  • Coordinated outgoing faxes, mail and courier deliveries, Received and directed follows-up on incoming phone calls.
  • Process and maintain records of all the incoming documents, packages, courier deliveries, etc.
  • Received and distributed all incoming mail and courier deliveries and prepared all outgoing mail and shipments.
  • Organized courier deliveries, and ensure Fed-Ex and UPS packages are routed to the appropriate person.
  • Received all courier deliveries of the office and managed calendar schedules of the manager.
  • Collected, sort, distribute, mail, messages, and coordinate courier deliveries.

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44. Visitor Badges

low Demand
Here's how Visitor Badges is used in Receptionist jobs:
  • Maintain security procedures, monitor company logbook, issue any necessary visitor badges with appointment confirmations.
  • Welcomed visitors and maintained security by monitoring logbook, issuing visitor badges and factory safety gear.
  • Ensured proper security measures by following procedures, monitoring logbook and issuing visitor badges.
  • Welcome & Directs visitors, telecommunication system, maintain security and issue visitor badges
  • Maintained security by distributing visitor badges, tracking visitor log and following protocol.
  • Greeted visitors and directed them appropriately, assigned visitor badges as necessary.
  • Maintained security by following procedures; monitoring logbook; issuing visitor badges.
  • Followed security regulations by monitoring visiting logs and issuing visitor badges.
  • Maintained security by following procedures such as issuing visitor badges.
  • Maintained security measures by monitoring logbook and issuing visitor badges.
  • Distributed visitor badges according to ITAR regulations.
  • Monitored visitor access and issued visitor badges.
  • Welcomed visitors and assigned visitor badges.
  • Create visitor badges using Assisted Registration software; create reports for management tracking of guests and coworkers into the secured facility.
  • Maintained a high state of security, ensuring visitors were logged into the proper logbook and issued and tracked visitor badges.
  • Answer 6-line phone system, direct calls, log messages, greet customers, distribute visitor badges and maintain visitor log.
  • Answer phone calls, paging, greet suppliers and clients, issue visitor badges, pay suppliers, filing resumes.
  • Monitor logbooks and issue visitor badges and maintain security by ensuring that the overall security measures are properly adhered to.
  • Welcomed visitors by greeting them, in person or on the telephone, and forwarded calls or issued visitor badges.
  • Directed visitors to the appropriate person and maintained visitor and residents access via the monitor logbook and visitor badges.

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45. Accurate Messages

low Demand
Here's how Accurate Messages is used in Receptionist jobs:
  • Answered incoming telephone calls, recorded accurate messages, or transferred calls to appropriate individuals/departments.
  • Answered and managed incoming/outgoing calls while recording accurate messages within a high-volume environment.
  • Record accurate messages as necessary and ensure delivery to intended party.
  • Deliver accurate messages to appropriate personnel on a timely basis.
  • Answered all incoming calls while recording accurate messages/scheduling appointments.
  • Managed switchboard and directing/screening calls and taking accurate messages.
  • Maintained accurate messages and delivered to appropriate staff.
  • Forwarded accurate messages to the appropriate person/department.
  • Answered incoming while recording accurate messages.
  • Exhibited listening, comprehension, and communication skills, resulting in ability to deliver accurate messages to staff, and visitors.
  • Answered and managed incoming and outgoing calls and emails while recording accurate messages for customers and clients looking for legal assistance.
  • Answered and managed incoming and outgoing calls while recording accurate messages Gave truck directions to the company's multiple mining sites.
  • Scheduled appointments Confirmed appointments, and took accurate messages, collected co-payments, totaled payments at the end of day.
  • Scheduled appointments; assisted manager with various tasks; answered and managed incoming and outgoing calls while recording accurate messages.
  • Answer phones, received and relayed accurate messages, took orders for x-ray supplies, shipping as needed via UPS.
  • Greet visitors, Open and properly distribute incoming mail, Answer/managed incoming and outgoing calls while recording accurate messages.
  • Managed incoming and outgoing call duties included but not limited to answering and taking detailed, accurate messages.
  • Answered and managed numerous incoming calls while recording accurate messages and or transferring them to the correct departments.
  • Routed phone calls to correct loan officers and recorded accurate messages for them when they were not available.
  • Manage telephone line, taking accurate messages and transferring calls to appropriate individuals in efficient and professional manner.

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46. General Public

low Demand
Here's how General Public is used in Receptionist jobs:
  • Provided information about services offered regarding tax refunds to the general public.
  • Greeted visitors to facility whether internal, future customers or general public.
  • Composed marketing collateral and web content for delivery to general public.
  • Followed policies and confidentiality procedures of patient and general public.
  • Communicated with general public to refer calls and gather information.
  • Greeted students and general public, provided general information.
  • Provide information to the general public/student regarding campus events.
  • Solicited and promoted financial benefits to the general public.
  • Obtain confidentiality signatures from the general public.
  • Directed general public/patients to correct locations.
  • Provided customer service to general public.
  • Greeted visitors, answered inquiries and obtained information for general public, customers, visitors, vendors, employees and clients.
  • Greeted, assisted and/or directed visitors and the general public; received, directed, and relayed telephone and fax messages.
  • Assisted and directed guest, workers, visitors, and general public to the right staff members inquiring on the situation.
  • Answered inquiries and provided information to shareholders, general public, visitors, and other interested parties regarding the corporation.
  • Greeted and assisted all guests, workers and the general public, directing to them to the appropriate staff member.
  • Attended to visitors and dealt with inquiries from the general public, clients and customers on the phone and face-to-face.
  • Interacted with members of the staff, organization, and individuals ranging from other government agencies to the general public.
  • Communicated with employees, suppliers, or general public to give standard information on the unit's procedures or services.
  • Worked with general public in a busy B&B Hotel at Dublin City Center as receptionist and breakfast time.

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47. Client Files

low Demand
Here's how Client Files is used in Receptionist jobs:
  • Processed new client files and maintained returning customers by updating contact information, completed transactions, and offering promotional services.
  • Provided database management and maintained client files and confidential records.
  • Managed general operations, secured opening/closing; maintained client files.
  • Filed processed client files alphabetically and numerically.
  • Completed office filing, including but not limited to: organizing, arranging, and maintaining client files and various documentation.
  • Performed general administrative duties supporting hearing clerks and Administrative Law Judges, maintained client files, performed data entry as required.
  • Compiled data and assemble client files according to appropriate legends to ensure that all required data is in proper location.
  • Handled ten-line phone system, received and sent faxes, made new client files, and daily data entry.
  • Monitor supply of and make copies of forms used daily and create client files for all levels of treatment.
  • Maintain client files, update forms, and act as a liaison between security personnel and front office.
  • Perform related work as required, including typing, filing, creating new client files, sorting mail.
  • Major responsibilities included scheduling photo shoots for clients, answering phone calls, maintaining client files and photographs.
  • Answered phones, filed sensitive documents, contacted clients, and audited client files to ensure completion.
  • Scheduled appointments, Answered phones, Organized client files, Light bookkeeping/filing and balanced ledgers and accounts.
  • Organized special events, screened vendors for appointments with upper management, created and maintained client files.
  • Organized, sorted, and closed client files, tax files, and bookkeeping files for firm.
  • General office duties, phones, filed, scheduled, completed client files, data entry.
  • Prepared new client files for a federally funded job search program that serves over 100 customers.
  • Maintained client files and ensured all vaccinations and preventatives were up to date including medication refills.
  • Organized client files and exhibits in preparation for trials, motions, and other court hearings.

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48. Routine Correspondence

low Demand
Here's how Routine Correspondence is used in Receptionist jobs:
  • Controlled correspondence; determined which items required immediate attention, routed correspondence to appropriate staff members, responded to routine correspondence.
  • Composed routine correspondence, filed correspondence and other records, and assisted attorney in preparing immigration forms.
  • Composed letters of confidential material and routine correspondence and factual reports requiring judgments and originality.
  • Provided administrative support to office staff, including routine correspondence and purchased office supplies.
  • Retrieved and distributed incoming and outgoing mail and responded to routine correspondences.
  • Composed documents and routine correspondence assisted with various other general office responsibilities.
  • Composed and typed routine correspondence and memorandums using word processing software.
  • Prepared routine correspondence utilizing Microsoft Office Applications, etc.
  • Prepared and distributed meeting minutes and routine correspondence.
  • Answer routine correspondence not requiring supervisor's attention.
  • Prepared routine correspondence reports for the government contractors.
  • Assisted managers by composing and editing routine correspondence
  • Compose routine correspondence for office personnel.
  • Prepared routine correspondence and memos.
  • Typed and prepared routine correspondence.
  • Assisted co-workers with routine correspondence.
  • Generate routine correspondence such as memos, reminders and Package Notices for up to 700 residents to reduce confusion and complaints.
  • Use office computer to view and respond to internal e-mail, and to perform light data entry and prepare routine correspondence.
  • Composed and typed routine correspondence, letters, memos, outlines, forms, and reports; and answered telephones.
  • Provided administrative support to the Department of Defense Group Director by typing routine correspondences, reports, and maintaining schedules.

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49. Special Projects

low Demand
Here's how Special Projects is used in Receptionist jobs:
  • Coordinated monthly requisitions; conducted periodic inventory maintenance and control; organized activities for special projects; re-established filing systems.
  • Organized, coordinated and managed special projects for the Human Resource Department; successfully facilitated groups/teams and delivered presentations.
  • Scheduled management meetings as well as assisted supervisor with daily office operations and the development of special projects.
  • Conducted research and administrative support for special projects by preparing data and following-up to response inquiries.
  • Performed any range of department administrative and clerical assignments or special projects as requested.
  • Assisted in numerous administrative tasks and assisted departments as needed with special projects/mailings.
  • Provide additional administrative support to Senior Management with special projects as needed.
  • Provided administrative support as needed for special projects to other departments.
  • Provided general administrative and clerical support and assisted on special projects.
  • Provided assistance with special projects and administrative support as needed.
  • Assisted with special projects and events requiring cross-functional team facilitation.
  • Assist co-workers with special projects and assignments through administrative/clerical support.
  • Support administrative and special projects requirements, as assigned.
  • Completed special projects and minor research assigned by management.
  • Performed special projects for various offices/departments within the church
  • Perform special projects and investigations as assigned.
  • Assisted departments including Development with special projects.
  • Completed special projects as specified by management.
  • Worked directly with senior-level personnel on special projects
  • Coordinated special projects for Sales Representatives.

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50. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Receptionist jobs:
  • Coordinated calendars and scheduled meetings, travel arrangements, assisted with special projects and performed general office support for other departments.
  • Coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of Executive's availability and obligations.
  • Prioritized schedules for CEO and 5 other company executives including coordinating client presentations, internal meetings and travel arrangements.
  • Organized travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodations for senior management.
  • Scheduled appointments and travel arrangements, maintained calendars for upcoming events and projects for Center Director.
  • Provide administrative support to President including coordination of calendar, appointment scheduling and travel arrangements.
  • Booked and Completed travel arrangements for teammates, Generated PowerPoint Reports for General Manager Weekly.
  • Coordinated international and domestic travel arrangements for managing director and members of his team.
  • Scheduled appointments, coordinated meetings and travel arrangements, organized and maintained filing system.
  • Maintained adequate inventory of office supplies, and coordinate travel arrangements when required.
  • Coordinated designated Senior Executives schedules, appointments, reservations related to travel arrangements.
  • Coordinated travel arrangements, maintained database and ensured a positive attitude.
  • Travel arrangements, calendar management, interview scheduling and payroll processing.
  • Managed partner and attorney travel arrangements and scheduled appointments and meetings.
  • Coordinated calendars, prioritized corporate meetings, and made travel arrangements.
  • Coordinated business meetings and travel arrangements between the Directors and Commissioners.
  • Handle travel arrangements, prepare invitations and various marketing material.
  • Maintained travel arrangements and organized backup documentation for travel reimbursements.
  • Handled general correspondence, travel arrangements and coordinate client meetings.
  • Coordinated travel arrangements for 2 executives and numerous staff members.

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20 Most Common Skill for a Receptionist

Phone Calls16.8%
Customer Service13.8%
Telephone Calls11.9%
Appointment Scheduling9.8%
Data Entry8.3%
Front Desk6.2%
Office Supplies5%
Patient Care4.1%

Typical Skill-Sets Required For A Receptionist

RankSkillPercentage of ResumesPercentage
1
1
Phone Calls
Phone Calls
13.8%
13.8%
2
2
Customer Service
Customer Service
11.3%
11.3%
3
3
Telephone Calls
Telephone Calls
9.8%
9.8%
4
4
Appointment Scheduling
Appointment Scheduling
8%
8%
5
5
Data Entry
Data Entry
6.8%
6.8%
6
6
Front Desk
Front Desk
5.1%
5.1%
7
7
Office Supplies
Office Supplies
4.1%
4.1%
8
8
Patient Care
Patient Care
3.4%
3.4%
9
9
Insurance Companies
Insurance Companies
3%
3%
10
10
Reception Area
Reception Area
2.6%
2.6%
11
11
Medical Records
Medical Records
2%
2%
12
12
Sort
Sort
2%
2%
13
13
Appropriate Person
Appropriate Person
1.9%
1.9%
14
14
Pay Records
Pay Records
1.8%
1.8%
15
15
Telephone Switchboard
Telephone Switchboard
1.1%
1.1%
16
16
Scheduling Appointments
Scheduling Appointments
1.1%
1.1%
17
17
High Volume
High Volume
1.1%
1.1%
18
18
Direct Calls
Direct Calls
1%
1%
19
19
Greeting Customers
Greeting Customers
1%
1%
20
20
Greeting Visitors
Greeting Visitors
1%
1%
21
21
Greeting Clients
Greeting Clients
1%
1%
22
22
Specific Destinations
Specific Destinations
0.9%
0.9%
23
23
Appropriate Departments
Appropriate Departments
0.9%
0.9%
24
24
Fax Machines
Fax Machines
0.8%
0.8%
25
25
Computer System
Computer System
0.8%
0.8%
26
26
Update Appointment Calendars
Update Appointment Calendars
0.8%
0.8%
27
27
Bank Deposits
Bank Deposits
0.8%
0.8%
28
28
Clerical Support
Clerical Support
0.8%
0.8%
29
29
Staff Members
Staff Members
0.7%
0.7%
30
30
Powerpoint
Powerpoint
0.7%
0.7%
31
31
New Clients
New Clients
0.7%
0.7%
32
32
Administrative Support Tasks
Administrative Support Tasks
0.7%
0.7%
33
33
Greeting Patients
Greeting Patients
0.6%
0.6%
34
34
Word Processing
Word Processing
0.6%
0.6%
35
35
Fedex
Fedex
0.6%
0.6%
36
36
Record Receipts
Record Receipts
0.5%
0.5%
37
37
Book Appointments
Book Appointments
0.5%
0.5%
38
38
Client Information
Client Information
0.5%
0.5%
39
39
Following Procedures
Following Procedures
0.5%
0.5%
40
40
Patient Files
Patient Files
0.5%
0.5%
41
41
Facsimile Machines
Facsimile Machines
0.5%
0.5%
42
42
Department Directories
Department Directories
0.4%
0.4%
43
43
Courier Deliveries
Courier Deliveries
0.4%
0.4%
44
44
Visitor Badges
Visitor Badges
0.4%
0.4%
45
45
Accurate Messages
Accurate Messages
0.4%
0.4%
46
46
General Public
General Public
0.4%
0.4%
47
47
Client Files
Client Files
0.4%
0.4%
48
48
Routine Correspondence
Routine Correspondence
0.4%
0.4%
49
49
Special Projects
Special Projects
0.4%
0.4%
50
50
Travel Arrangements
Travel Arrangements
0.4%
0.4%

25,964 Receptionist Jobs

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