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Top 45 Receptionist Skills

Below we've compiled a list of the most important skills for a Receptionist. We ranked the top skills based on the percentage of Receptionist resumes they appeared on. For example, 23.8% of Receptionist resumes contained Phone Calls as a skill. Let's find out what skills a Receptionist actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Receptionist

1. Phone Calls
demand arrow
high Demand
Here's how Phone Calls is used in Receptionist jobs:
  • Fielded telephone calls and forwarded correspondence to concerned departments.
  • Job duties: Greeted customers, accepted service payments from customers, answer telephone calls
  • Answer phone calls, schedule appointments, referrals, and prior authorizations for procedures.
  • Answered telephone calls, scheduled appointments and took phone messages from patients to nurses.
  • Make phone calls, make appointments, assist in manager in running errands.
  • Answer phone calls from customers with orders they need to place.
  • Answer all phone calls and direct customers to the proper department.
  • Answered phone calls and assisted customers with any questions or concerns.
  • Received telephone calls and directed callers to the appropriate designation.
  • Answered phone calls and helped customers with inquiries.
  • Answered, screened and directed inbound phone calls.
  • Answered phone calls and take payments for insurance.
  • Answer phones take messages and return phone calls.
  • Direct incoming phone calls to proper channels.
  • Greeted visitors and workers, answered phone calls, received packages, and organized files Assisted with administrative duties and hiring procedures
  • Answer telephone calls in a cordial manner, and resolve complaints from customer.
  • Screened and directed incoming telephone calls via a multi-line system.
  • Answer phone calls and emails Printed/Scanned/Copied/ documents as requested Schedule meetings Edit Documents
  • Receive phone calls Fix lights Fix bed/chairs Hang banners
  • Billed clients and accepted payments Closed facility Accepted telephone calls on a multi-line telephone In charge of clinician's schedules

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348 Phone Calls Jobs

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2. Customer Service
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high Demand
Here's how Customer Service is used in Receptionist jobs:
  • Greeted customers/clients, provided quality customer service by answering customer inquiries, describing package of selected massage package.
  • Functioned as primary liaison to guests to ensure a consistently positive customer service experience.
  • Excel in providing exceptional customer service -always accurate and courteous.
  • Provide extraordinary customer service to each patient.
  • Provided high quality customer service.
  • Provide exceptional Customer service, answering phones, booking appointments, knowledge of computer software, cash handling, opening/closing procedures
  • Answered incoming calls, scheduled appointments, customer service and hospitality, made outgoing calls, occasional errands for salon owner
  • Worked closely with the recruiting team to ensure a high level of customer service resulting in 100% client retention.
  • Answer phones, schedule appointments, keep things in order, great customer service.
  • Ensured clients received excellent customer service via telephone and in the facility.
  • Ensured high standards of customer service and satisfaction.
  • Team Lead for Customer Service Department.
  • Utilized strong customer service skills.
  • Provide extraordinary customer service to each patient.Analyze and compare actual and expected high-risk transaction activity.
  • Provided customer service in a professional manner while using courteous telephone etiquette.
  • Key Accomplishments: Deliver excellent customer service.
  • Compiled and maintained disposition materials for attorney's Provided professional customer service to clients.
  • Company Bankruptcy) Customer service to walk-in guests, vendors and customers.
  • Provided high-quality customer service Maintained appointment log for potential customers Provided telephone interviews for new customers Prepared presentations Designed marketing logos
  • Cashiered Made Payments Took Deposits Filed Customer Service

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2,544 Customer Service Jobs

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3. Scheduling Appointments
demand arrow
high Demand
Here's how Scheduling Appointments is used in Receptionist jobs:
  • Arrange student interviews by recording appropriate information and scheduling appointments; distribute interview schedule to admissions staff.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Family-owned business assist with greeting customers, answering phones, taking messages, scheduling appointments, petty cash and other clerical
  • Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Operate telephone to answer, screen, and forward calls, as well as taking messages and scheduling appointments.
  • Required heavy amounts of communication including phone calls from customers and current employees as well as scheduling appointments.
  • Performed all front office duties including greeting patients, answering phones, scheduling appointments, and processing insurance
  • Operate telephone, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Answered phones; greeted clients in person or over the telephone while also scheduling appointments.
  • Perform general clerical duties i.e., answering phones, dictating messages and scheduling appointments.
  • Check out of patients including collecting money, scheduling appointments and entering charges.
  • Initial customer contact, phone calls, scheduling appointments, making cancellations.
  • Assisted customers by phone, including scheduling appointments and treatments.
  • Check patients in to be seen by doctor, checking insurance, taking copays, answering phones and scheduling appointments.
  • Multitasked between answering phones, scheduling appointments, cashiering, and maintaining a clean salon.
  • Worked part time answering calls Scheduling appointments as well as handling all front desk operations.
  • General customer service, cash handling, scheduling appointments, collecting booth rent, bookkeeeping
  • Open, close and clean the salon Order and maintain salon product inventory Scheduling appointments and assisting clients
  • General desk duties Answering phones Scheduling appointments Filing Cleaning the office Coordinating meetings
  • Answer Multi phone lines Scheduling appointments Filing Run super bills Payments Work with Doctors Insurance

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119 Scheduling Appointments Jobs

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4. Data Entry
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high Demand
Here's how Data Entry is used in Receptionist jobs:
  • Provided support to Office manager, administered TAM tests, data entry, convention organization and attended fundraisers.
  • Performed clerical duties such as data entry, faxing, filing, and preparation of marketing materials.
  • Perform basic office duties: filing, data entry, e-mailing, answering phones and faxing.
  • Answer Phone, Type Notices, Verify Information, Data Entry, Fold & Stuff Letters
  • Assisted in data entry to keep record of supplies in the data base system.
  • Handle confidential files, data entry on new files and drafting simple correspondence.
  • Performed clerical duties such as answering phones timely data entry and filing.
  • Take co pays/ give receipts set appointments verify insurance data entry file
  • Completed data entry, tracked resumes and maintained the applicant tracking system
  • Scheduled appointments, phones, filing, data entry, spreadsheets
  • Performed data entry and other clerical duties as assigned.
  • Scheduled, logged, and maintained office calendar and meeting schedule Conducted research and performed data entry into internal database
  • Type purchase orders; take inventory and help other departments with data entry.
  • Managed multi-line phone system, data entry, filing, and document production.
  • File, copying, faxing and scanning Data entry Verify and proofread for accuracy & completeness of reports.
  • Received incoming calls and registered students for classes * Performed data entry * Conducted translation for students and staff
  • Direct calls Greet and assist customers Data entry
  • Monitored data entry Answered telephones Scheduled appointments Resolved complaints
  • Check patients in and out -Data entry (input and document scans) -Collect payments -Sell glasses and do orders -Frame inventory
  • Answer Phones (multi-lines) -Schedule Appointments -File Paperwork -Record Keeping -Data Entry

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1,370 Data Entry Jobs

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5. Front Desk
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high Demand
Here's how Front Desk is used in Receptionist jobs:
  • Lead monthly receptionist meetings eradicating any security and front desk issues by implementing solutions.
  • Handle medical front desk in computerized and manual scheduling, billing, and supervision of both staff and resident records.
  • Provided front desk and customer service support and managed multiple priorities in a fast- paced environment to pathologist staff.
  • Welcomed executive tenant clientele to the front desk and took care of all client specific needs accordingly.
  • Answer telephone and direct inquires, perform front desk reception within high-volume environment and resolve customer issues.
  • Greeted patients and answered phone lines at the front desk within a fast paced medical office environment.
  • Managed all front desk tasks, including the maintenance of client records and lab data.
  • Coordinated with Maintenance and Front Desk Security any plumbing, electrical, HVAC issues.
  • Manage the front desk so it will be very organized for the nail technicians.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Maintained the front desk reception area by keeping it neat and organized.
  • Worked as the front desk receptionist answering phones and making company orders.
  • Provided reliable office service and operation of front desk.
  • Front desk Receptionist at a busy financial planning firm.
  • Front desk receptionist for MBNA's Education Department
  • Clean front desk and dust shelves.
  • Greet customers and guests at the front desk.Help with pick up transaction for keys and locks.
  • Managed the front desk: phone screening and triaging, mail distribution and greeting vendors/visitors.
  • Answered incoming calls Front desk clerical duties Computed and totaled daily charges off of chits Assisted with flyers and mailings
  • Front Desk: Answering office lines Scheduling Treatment planning Organizing patient's charts and verifying insurances.

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1,443 Front Desk Jobs

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6. Office Supplies
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high Demand
Here's how Office Supplies is used in Receptionist jobs:
  • Assist in office management duties, greet guests, answer telephone, take messages, order and manage office supplies.
  • Ordered office supplies, maintained attendance log, and communicated closely with social workers and counselors.
  • Take inventory and order office supplies, shipping supplies, soda and groceries.
  • Make shipping labels, pick up office supplies and maintain a clean front office
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Answer multiple phone lines, maintaining office supplies and operating office equipment.
  • Purchased office supplies, Furniture, Appliances, Carpet for 250 employees.
  • Ordered, received and maintained a detailed list of office supplies.
  • Manage inventory of office supplies, anticipating business needs.
  • Supervised the purchase and requisition of all office supplies.
  • Managed office supplies, vendors, organization and upkeep.
  • Managed office supplies and maintain all front desk duties.
  • Ordered, received, and maintained office supplies.
  • Stocked office supplies, marketing materials and equipment.
  • Managed inventory of the office supplies and equipment.
  • Coordinate inventory orders for office supplies.
  • Ordered all office supplies when needed.
  • Greeted Clients, scheduled appointments, and provided customer service Filed receipts and other sensitive paper work Ordered products and office supplies
  • Order office supplies -Open and close files -Enter billings for attorneys into a program called Time Slips.
  • answered multi-lined phone, order/handle office supplies.

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55 Office Supplies Jobs

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7. Patient Care
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high Demand
Here's how Patient Care is used in Receptionist jobs:
  • Managed daily clerical responsibilities associated with physician assessment, routine patient care, and billing.
  • Administered routine patient care and monitoring instrument sterilization.
  • Assisted the MD as well as the RN in ensuring optimal patient care and smooth daily functioning of the office.
  • Direct patient care under the supervision of the head cardiologist and nurse practitioner on an as needed basis.
  • Communicate with doctors, staff members, and outside medical professional to provide the best patient care possible.
  • Total patient care for 3-4 patients along with head to toe assessments for each patient.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Operated within HIPAA guidelines to ensure patient confidentiality in all areas of patient care.
  • Assist doctor with patient care by being attentive and compassionate to patient needs.
  • Provide patient care to pt injured on the job or in Accidents.
  • Collaborated with Physicians' secretaries to expedite patient care and scheduling needs.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Maintained excellent patient care to minimize patient complaints by 15%.
  • Coordinate all aspects of patient care using Patterson software.
  • Communicated with doctors and nurses for patient care.
  • Maintained workstation to ensure quality patient care.
  • Schedule follow-up Appointments File and work with Medical assistants for best Patient care possible.
  • Offered administrative support to six independent mental health providers and coordinated their patient care Gathered information for new patients (e.g.
  • Answer high-volume of calls - Schedule appointments - Assist with patient care and needs accordingly
  • Scheduled patient appointments Coordinated medication requests with pharmacies Insurance verification for all surgeries and medical procedures Assisted with patient care as needed

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1,001 Patient Care Jobs

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8. Insurance Companies
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high Demand
Here's how Insurance Companies is used in Receptionist jobs:
  • Processed requests by attorneys and medical insurance companies for specific records and information.
  • Verified paperwork filled out correctly Called insurance companies to verify insurance information.
  • Called insurance companies to obtain benefit information.
  • Called insurance companies to get prior approval for patients with certain medical conditions or assign diagnosis codes to patient files.
  • Answer phones, schedule patients, verify and contact insurance companies, give treatment estimates, collect co-payments.
  • Keep up with current updates from insurance companies and North Carolina Medicaid concerning claim filing.
  • Coded super bills and mailed to guests for submission to insurance companies.
  • Answer phone, fax patients information to lawyers and insurance companies.
  • Contacted insurance companies to get authorization for new patients.
  • Typed therapy notes for referring physicians and insurance companies.
  • Billed out proper procedures to insurance companies.
  • Sorted issues with insurance companies.
  • Processed daily insurance claims through various insurance companies * Scheduled daily appointments follow up appointments and out-patient appointments.
  • Duplicated x-rays when requested by insurance companies.Managed invoices and transaction receipts.
  • Verified insurance and obtained pre-authorizations from insurance companies.
  • Answer multi-line phone, greet patients, take vitals, and contact insurance companies, along with other office duties
  • Scheduled patient appointments and organized patient files Answered phones, greeted patients, billed insurance companies
  • Provided a positive customer experience Managed all financial payment processing Contact Auto insurance companies for customers
  • Scheduled patients for three doctors Processed patient payments through insurance companies as well as cash payments Opened and closed the office
  • Called various insurance companies to check benefits and find out copays and coinsurances every day.

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96 Insurance Companies Jobs

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9. Reception Area
demand arrow
high Demand
Here's how Reception Area is used in Receptionist jobs:
  • Monitor and maintain office equipment; control inventory relevant to reception area.
  • Welcomed and checked in patients upon arrival, while maintaining a pleasant and professional office and reception area.
  • Issue receipts, refunds, credits, or change due to customers Maintain safe and clean reception area.
  • Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
  • Perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area.
  • Maintained safe and clean reception area by complying with procedures, rules, and regulations.
  • Ensured the optimum comfort of all guests in reception area and accommodated special requests.
  • Organize and maintain front entry, reception areas, and supply rooms.
  • Assured the readiness of the reception area and other, every day.
  • Set up conference room, made sure reception area was cleaned.
  • Maintained a neat, tidy and pleasant appearance of the reception area
  • Maintained a clean reception area, including lounge and associated areas.
  • Research and retrieve information, maintain a professional reception area.
  • Maintain the upkeep and organization of the reception area.
  • Maintained reception area in neat and organized manner.
  • Maintained a neat and clean reception area.
  • Tidy and maintain the reception area.
  • Maintain cleanliness of reception area.
  • Answer multiple phones and direct calls, greet clients Maintain conference rooms and reception area.
  • Schedule appointments Screen visitors and telephone calls Ordered Supplies Prioritize and distribute mail Maintain reception area

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735 Reception Area Jobs

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10. New Clients
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high Demand
Here's how New Clients is used in Receptionist jobs:
  • Assisted new clients in setting up accounts, scheduling first appointments, and obtaining medical records for the patient.
  • Create files for new clients while keeping accurate records of patients Diagnosis and coding their sessions.
  • Assess client's needs by conducting intake for new clients and following up with returning clients.
  • Provide customer service, register new clients, collect fees, and do financial tallies.
  • Ordered new commitments and brought in new clients as well as new property searches.
  • Support Tennis Professional in obtaining new clients and scheduling lessons for existing clients.
  • Filed and maintained records, including the set-up of files for new clients.
  • Conducted all intakes for new clients and entered all database information.
  • Coordinate with contracted therapists for State Assessments on new clients.
  • Distribute and process all necessary documents for new clients.
  • Organized a filing system with old and new clients.
  • Recruited and retained positive volume of new clients
  • Assist with all preparations of new clients.
  • Registered new clients and collected payments.
  • Scheduled consultation appointments for new clients.
  • Created file for new clients.
  • Offer tours to new clients.
  • Promoted for demonstrated performance, product, industry knowledge, and organizational skills Prospected and generated new clients / contracts.
  • Record lawyers' time and expenses slips into computer system Set appointments with new clients Coordinate client payments and billing
  • Key Contributions: Operated 12 line switchboard Scheduled appointments for the new clients with the representatives.

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9 New Clients Jobs

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11. Medical Records
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high Demand
Here's how Medical Records is used in Receptionist jobs:
  • Assist in medical records by providing a better filing system, handle various aspects of processing charts and insurance claims/denials.
  • Collected co-payments and current balances, prepared daily schedule and all daily patient charts obtaining outside medical records if needed.
  • Experienced in registering patients, scheduling appointments, recording and filing patient medical records.
  • Located, checked in and pulled medical records for appointments and incomplete patient charts.
  • Contacted other providers for referral information and medical records via phone or fax.
  • Pull and file Medical Records in strict confidence and in accordance with HIPPA.
  • Worked in Medical Records faxed and filed patients' information.
  • Sorted, photocopied, faxed and filed medical records.
  • Recorded and filed patient data and medical records.
  • Fax medical records to treating physician.
  • Manage the release of Medical Records.
  • Filled and maintained medical records.
  • Scan incoming paperwork into Eclinical medical records database.
  • Front desk Scheduling appointment Medical records
  • Answer Phones Check-in/out Patients Filing, Updating, and Copying of Patient Medical Records
  • Answer multi-lined phones, Schedule/Cancel Appointments, Re-Arrange schedule for doctors, Submit medical records Performed job requirements using Cintrix.
  • Check in/out patients Filed Insurance claims Maintained faxes, medical records, mail Set Appointments for patients
  • Check in/check out answering phone's prior aut for medications schedule mri /physical therapy ,dictations ,medical records
  • Front Desk/ Medical Records Medical Records Front Desk Coding
  • Answer Phones , Schedule Patients , authorize insurances , co-pays , Billing , Medical records ect

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368 Medical Records Jobs

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12. Sort
demand arrow
high Demand
Here's how Sort is used in Receptionist jobs:
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Front desk assistant, alphanumeric filing, sorting and distributing mail, and delivering student attendance.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Processed daily orders, received shipments, and also sorted mail.
  • Assisted with on site registration, open and sorted mail.
  • Sorted and delivered mail to appropriate departments and residents.
  • Sorted mail & packages for clergy & staff.
  • Sorted and distributed incoming, and outgoing mail.
  • Collect, sort, and distribute mail.
  • Labeled and sorted customer's items.
  • Receive and sort mail and deliveries.
  • Sorted and organized incoming mail.
  • Handled multiple phone lines: sorted and distributed mail Typed correspondence daily; coordinated accounts payable and receivable
  • Greeted guests and answered phone calls Filed and sorted building projects, billing documentation, and union reports
  • Directed calls to the appropriate designation Sorted and forwarded mail and performed various errands for the doctors
  • Opened, sorted, and distributed incoming messages and correspondence Answered multiple phone lines.
  • Organize, sort and assign mail distribution for all the employees.
  • Answered and transfers calls Sorted mail, packages and secured documents
  • Answered Phones Greeted clients Opened, sorted & distributed mail Maintained administration files

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128 Sort Jobs

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13. Appropriate Person
demand arrow
high Demand
Here's how Appropriate Person is used in Receptionist jobs:
  • Greeted all visitors and informed appropriate personnel visitor's arrival.
  • Retrieved requested files and delivered to appropriate personnel.
  • Greet and assist business clients daily by directing them to the appropriate personnel in our office including legal assistants or attorneys.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Performed telephone reception with proper etiquette while taking messages and screening calls to the appropriate person or department.
  • Greeted persons entering office, determined nature/ purpose of visit and directed them to appropriate person.
  • Take and deliver messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Routed calls to office staff and delivered messages to appropriate personnel.
  • Distributed faxes and messages to appropriate personnel and filed paperwork.
  • Answered phone calls and directed them to the appropriate person.
  • Greet customers answer and direct phone calls to appropriate personnel.
  • Answer phone and direct all calls to the appropriate personnel.
  • Answered incoming calls and routed them to the appropriate person in the office, voice mail, or the proper jobsite.
  • Received all incoming calls and directed them to the appropriate personnel in all three plants Assisted Purchasing department with data entry.
  • Greeted visitors and answered busy multi-line phone system; screened calls, and referred callers to appropriate personnel as necessary.
  • Prepare agendas, arrange catering, and schedule meetings and/or events Answer calls and relay messages to the appropriate person.
  • Retrieved messages from voicemail and forward them to the appropriate personnel; answered incoming calls.
  • Answer all incoming calls.Direct phone calls to appropriate persons.
  • Directed phone calls to appropriate person welcoming customers Distributing mail
  • Directed guest to appropriate personnel Utilized IVM software to answer and transfer calls Handled high volume phone calls

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63 Appropriate Person Jobs

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14. Pay Records
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average Demand
Here's how Pay Records is used in Receptionist jobs:
  • Perform office duties such as transcription of letters, memos, travel vouchers, pay records and other documents when requested.
  • Performed some administrative support task such as operated calculator and computers to work with pay records, invoices, and balances.
  • Perform administrative tasks using computers to work with pay records, invoices, balance sheets Energetic work attitude or other documents.
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating computers to work with pay records.
  • Utilized computers and calculators to work with pay records, invoices, balance sheets, and other documents.
  • Filed and maintained establishment business records, such as invoices, pay records, and receipts.
  • Operated computer to work with pay records, invoice balance sheets, or other documents.
  • Operated computer to access documents, pay records, invoices, and balance sheets.
  • Maintained pay records, invoices, balance sheets, or other documents.
  • Experience preparing pay records, invoices and balance sheets.
  • Computed pay records, invoices, balance sheets.
  • Worked with pay records, balance sheets.
  • Worked with pay records and invoices.
  • Updated patient insurance and co-pay records.
  • Perform administrative support task, such as operating computers to work with pay records, balance sheets, or other documents.
  • Perforemed administrative support tasks; operated computers to work with pay records, invoices, balance sheets and other documents.
  • Operated calculators and computers when held responsible for pay records, invoices, balance sheets, or other documents.
  • Operated telephone switchboard to answer calls, and took messages Worked with pay records, invoices and balance sheets.
  • Performed administrative tasks Verified pay records, invoices, balance sheets and other documents.
  • Perform all administrative support tasks including pay records, invoices, balance sheets etc.

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2 Pay Records Jobs

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16. Staff Members
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average Demand
Here's how Staff Members is used in Receptionist jobs:
  • Supported administrative staff members and agents.
  • Addressed queries from visitors, students, faculty, and staff members; provided general administrative and clerical support.
  • Answered phones for 10 Executive staff members/plus 9 on-site Government clients at a High Security site.
  • Acted as receptionist for Reform Jewish synagogue with 20-25 staff members, manning front reception desk.
  • Greeted customers, answered phones on a switchboard and transferred calls to appropriate staff members.
  • Filed all paperwork regarding all staff members, class registrations and birthday party inquiries.
  • Interpret for the patients, physicians, and other staff members and management.
  • Collaborated with staff members to solve technological issues surrounding printer and fax machine.
  • Provided administrative support to staff members across a fast paced meeting company.
  • Keep a current record of staff members' whereabouts and availability.
  • Provided administrative support to staff members across a fast-paced law practice.
  • Provide administrative support to staff members across a fast-paced daycare center.
  • Faxed and made copies for clients and other staff members.
  • Set up desks and supplies for new staff members.
  • Routed all incoming calls to proper staff members.
  • Fax and file for other staff members.
  • Provide administrative support to staff members.
  • Assist other Staff Members when needed.
  • Distributed daily mail to staff members.
  • Managed employees 7-10 staff members.

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85 Staff Members Jobs

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17. Greeting Visitors
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average Demand
Here's how Greeting Visitors is used in Receptionist jobs:
  • Managed Receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Handled greeting visitors and responding to telephone and in-person request for information.
  • Managed receptionist area, including greeting visitors and responding to
  • Managed receptionist area, including greeting visitors and making sure the Making sure area is clean at all times.
  • Managed receptionist area, which include greeting visitors, responding to in or out calls with accurate request information.
  • Manage the receptionist area, including greeting visitors, answering phone calls and, in person request for information.
  • Performed a variety of front desk receptionist responsibilities including serving clients, greeting visitors and screening and routing calls.
  • Serve as first point of contact, routing telephone calls to the appropriate people, and greeting visitors.
  • Answer phones, Greeting Visitors, Filing, Mailing, Support to General Manager and other Architects.
  • Managed receptionist area, greeting visitors and responding to phone and in person requests for information.
  • Manage the reception area, including greeting visitors and responding to telephone and in person requests.
  • Managed the receptionist area, including greeting visitors and screening and directing telephone inquires.
  • Organized the receptionist area, including greeting visitors and responding to requests for information.
  • Represent Seminary by creating a positive first impression while greeting visitors and answering phones.
  • Skilled in greeting visitors and directing them to the right person or department.
  • Directed callers to appropriate personnel while greeting visitors at design consulting firm.
  • Managed receptionist area including greeting visitors and provided information to callers about the organization.
  • Provide outstanding customer service for nursing home facility by greeting visitors and answering phones in a friendly manner.
  • General receptionist duties included answering multi-line phones, greeting visitors, ordering supplies.
  • Answer multiple phone lines and transfer calls Greeting visitors and directing where to go Keep front desk organize Perform various administrative duties

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348 Greeting Visitors Jobs

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18. Fax Machines
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average Demand
Here's how Fax Machines is used in Receptionist jobs:
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Operate office machines, such as copiers, fax machines, voice mail systems, and personal computers.
  • Maintained fax machines functional, assisted users, sends faxes, and retrieves and routes for incoming faxes.
  • Mail room sort and distribute all mail, receive and distribute all orders off fax machines.
  • Entered information into databases, Operated standard office equipment including copy, and fax machines.
  • Operate office equipment, such as fax machines, copiers, or phone systems.
  • Maintained files, transmitted information or documents to customers using computers and fax machines.
  • Obtain and enter information into computer or through fax machines; data entry.
  • Operate standard office equipment, computer, copier, fax machines, calculators.
  • Operated copy machines with vast amounts of document scanning and Fax machines.
  • Order all ink cartridges for all printers and fax machines.
  • Operated copiers, fax machines, printers, phones.
  • Operate office equipment such as fax machines and copiers.
  • Keep the fax machines maintained and paper stocked.
  • Maintain copier and fax machines.
  • Operated copier and fax machines.
  • Greet visitors, answer multi-line business telephone, transfer calls, take messages, and operate copy and fax machines
  • Handled various office fundamentals including multi-lined phones, fax machines, filing, and mail.
  • Gained Knowledge of computers, fax machines * Filing and retrieving folders * Answering the phone/taking messages
  • Greeted customers, answered phone calls Scheduled and confirmed appointments Updated patient files Cash handling and bookkeeping Operated copier and FAX machines

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12 Fax Machines Jobs

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19. High Volume
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average Demand
Here's how High Volume is used in Receptionist jobs:
  • Demonstrated ability to maintain composure and work efficiently in a fast-paced, high volume environment while preserving strict confidentiality.
  • Answer high volume of telephone calls from clients, vendors, and employees while running reports and processing subpoenas.
  • Performed general receptionist and clerical duties, including inbound and outbound telephone handling with high volume activities.
  • Demonstrated talent in resolving customer complaints, handling high volume phone calls and answering customer queries.
  • Assisted banquet managers, answering high volume phone calls, mail, scheduling, light hostess work
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Answer high volume of calls while handling in person inquires from clients and colleagues.
  • Answer high volume of telephone calls from clients, vendors, and staff.
  • Routed a high volume of calls & offered solutions to disputes.
  • Answered a high volume of phone calls and email inquiries.
  • Perform front desk reception duties with a high volume environment.
  • Answered high volumes of calls using a switchboard.
  • Answered multiple and high volume phone calls/Transferred calls to appropriate departments Filled in as a Sales Associate when needed
  • Handled high volume inbound calls, Performed administrative duties daily, Organized and prioritized client files
  • Answered a high volume of calls on a multi-line phone system.
  • Answered multi-telephone system with high volume.
  • Handle high volume of incoming calls Provide information for caregivers and clients Assist with filing, coding and general office duties
  • Managed studio operations Organized and updated appointment book Handled high volume phone calls Managed accounts receivable
  • Answer high volume phone calls Assist customers with information for hearing aids Clean hearing aids File customer reports and update them
  • Manage a high volume workload Process transactions Balance drawer daily Complete applications for new members Print consumers member cards * Restock shelves

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137 High Volume Jobs

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20. Communication
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average Demand
Here's how Communication is used in Receptionist jobs:
  • Receive incoming emergency patients and establish appropriate communications to ensure an effective and smooth process.
  • Demonstrated effective communication skills, answering customer calls and directing calls to appropriate departments.
  • Maintained telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Handled all initial communication of clients/staff and main contact person for communication.
  • Handled communications between my employer and potential customers and returning customers.
  • Transferred and relayed communication between public adjusters and insurance company adjusters.
  • Directed caller's to destination, expedited communication between personnel.
  • Managed quality communication and customer support for each client.
  • Manage facility communications through a busy six-line switchboard.
  • Maintained professional communication with customers.
  • Operate business machines, provide customer service, utilize computers for data entry, and use professional telephone communications techniques.
  • Maintain appointment calendar, use computer to enter access or retrieve data and use oral and written communication techniques
  • Provided PBX operator service for a 10 line communication system for all guest's relations.
  • Maintained open lines of communication with middle management, senior executives and board members.
  • Tracked staff movements in and out of the building to facilitate internal communication.
  • Acted as liaison for communication between residents and all internal parties.
  • Advanced my communication skills by working with patients.
  • Answer phones, multi-task and exhibit excellent communication skills.
  • Schedule follow-up appointments Skills Used Good communication and interpersonal skills.
  • managed daily communication (telephone, email, and postal), produced and distributed bulletins, brochures, and correspondence.

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859 Communication Jobs

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21. Specific Destinations
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average Demand
Here's how Specific Destinations is used in Receptionist jobs:
  • Provide assistance with managing complex calendar and scheduling meetings, greeting customers and directing visitors to specific destinations.
  • Greeted the visitors entering establishment and directed or escorted them to specific destinations.
  • Greeted individuals and directed or escorted them to specific destinations.
  • Greet persons entering establishment and direct them to specific destinations.
  • Directed customer to specific destinations according to their needs.
  • Directed and escorted customer to specific destinations.
  • Greeted staff, visitors and residents entering the establishment, determine purpose of visit, and directed them to specific destinations.
  • Greet potential and existing clients, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Greet students approaching desk, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Check visitors in and direct or escort them to specific destinations Inform other employees of visitors' arrivals or cancellations.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Greeted persons entering establishment, directed them to the specific destinations, used computer, filed records and prepared mail
  • Greeted customers entering establishment, determined nature and purpose of visits, and directed clients to specific destinations.
  • Greet guests, determine purpose of their visit, and direct or escort them to specific destinations.
  • Greet guests, determine nature and purpose of visit, and direct/escort guests to specific destinations.
  • Greet walk-ins, determine purpose of visit, and escort them to specific destinations.
  • Greet walk in customers and other visitors and escort them to specific destinations.
  • Greet persons entering establishment, direct or escort then to specific destinations.
  • Checked visitors in and direct or escort them to specific destinations.
  • Greet and direct guests to specific destinations.

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20 Specific Destinations Jobs

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22. Computer System
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average Demand
Here's how Computer System is used in Receptionist jobs:
  • Upload imaging and other important documents into computer system.
  • Input all necessary information into computer system.
  • Input data into the computer system and 1991 flow of the office between patients and providers ran smoothly and efficiently.
  • Learned computer system for checking guests in and out and consistently worked with a very diverse population.
  • Answered phones and assisted clients with directions to location while creating desired appointments on computer system.
  • Use calculator and computer system to give out discounts and package prices of merchandise to customers.
  • Check in auto dealers, process payments and titles utilizing computer system.
  • Processed and logged all payments in patients chart and computer system.
  • Verified that information in the computer system was up-to-date and accurate.
  • Created resident charts and entered records into computer system.
  • Stock in new cars into the computer system.
  • Enter and retrieve data from computer system.
  • Input payment information into the computer system.
  • Entered service calls in the computer system.
  • Enter this data into computer systems up-to-date.
  • Enter clients information into computer system.
  • Managed daily operations to include Avimark computer system, customer service, appointment scheduling, accounts receivable and filling prescriptions.
  • Entered data into computer system Assisted patients with questions and orders Answered questions and scheduled appointments
  • Answer incoming calls/ Take messages Input data in computer system Sign people in Collect money
  • Greet custome Received payments and archived receipts into computer system Data Entry General office duties

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161 Computer System Jobs

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23. Bank Deposits
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average Demand
Here's how Bank Deposits is used in Receptionist jobs:
  • Collected insurance payments, along with administering nightly drawer checks and bank deposits
  • Reconciled financial statements and manage bank deposits.
  • Performed accounting duties such as making bank deposits, responsible for transactions and performed light bookkeeping duties.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Managed daily cash bank deposits, cash register and debit & credit card machine.
  • Handled mail, made bank deposits and faxed documents for the law firm.
  • Maintained accounts receivable records, processed payments, prepared daily bank deposits.
  • Prepared bank deposits and copy checks into customers' accounts.
  • Processed payments from customers and made bank deposits.
  • Handled daily cash count and bank deposits.
  • Prepared daily bank deposits and payments.
  • Answered phones, accounts payable, resident trust, some payroll (Kronos), bank deposits, background checks.
  • Answered multi line phone, processed all incoming mail, including bank deposits.
  • Make weekly bank deposits Distribute payroll to office staff.
  • Receive payments, prepared daily bank deposits and reconcile receipts Greet customers, answer multi-line telephone system, schedule appointments
  • Complete insurance forms, insurance verifications, and maintain patient records Case presentations Weekly payroll and bank deposits
  • Answered incoming calls Scheduled appointments Fulfilled client prescriptions Maintain client information in computer Cash transactions/Bank deposits
  • Schedule and confirm appointments Bank deposits Verify Eligibility General filing Specialty referrals Answer phones
  • Manage Phone system Bank deposits Invoicing Accounts payable and receivable Balance checking accounts Fax/Internet/Copying
  • Answered multi line phones Greeted clients Filed alpha and numeric Data Entry Faxed Made bank deposits

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3 Bank Deposits Jobs

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24. Accurate Messages
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average Demand
Here's how Accurate Messages is used in Receptionist jobs:
  • General office duties including data entry, typing, filing, answering telephones and taking accurate messages.
  • Answered the telephones, provided general information, recorded accurate messages, screened/routed calls and messages.
  • Answered all incoming phone calls routing to appropriate parties, and taking accurate messages.
  • Answered all incoming calls, taking accurate messages, backed up and assisted receptionist.
  • Take accurate messages to all managers when needed via hand written or email.
  • Handle telephone calls, take accurate messages and direct them accordingly.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Recorded and forwarded accurate messages for absent employees.
  • Recognized for consistently meeting and exceeding call volumes Answered and managed incoming and outgoing calls while recording accurate messages.
  • Recorded an delivered accurate messages.
  • Screen calls for the CFO& CEO taking accurate messages, relaying in a timely manner.
  • Answer multi-line telephone, directing calls as appropriate and referring inquiries, while recording accurate messages.
  • Maintain 24 line switch board, route calls to appropriate destinations and take accurate messages.
  • Maintain multi-line switchboard, route and transfer calls to appropriate destinations, take accurate messages.
  • Answer multi line phones, take accurate messages for physicians and nurses.
  • Answered multiline phone, directing calls and taking accurate messages.
  • Answered incoming calls and took accurate messages Scheduled appointments.
  • Demonstrated proficiencies in multi-line telephone system within a high-volume environment while recording accurate messages via e-mail.
  • Answered Multiple phone lines and directed phone calls Took accurate messages Accounts receivable Filing and taking service payments
  • Managed multiple tasks at once Answered telephones and took accurate messages Filed important papers Made copies of documents

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131 Accurate Messages Jobs

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25. Clerical Support
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average Demand
Here's how Clerical Support is used in Receptionist jobs:
  • Provide general administrative and clerical support including interfacing with firm clients, reviewing, preparing correspondence and documents.
  • Provide clerical support to include maintaining records and disseminate information within guidelines of state and federal law.
  • Provided clerical support to various departments as required.
  • Provided general clerical support to all professional stylists.
  • Provided general administrative and clerical support.
  • Provided word-processing and clerical support.
  • Assist in increasing productivity and efficiency; provide clerical support; meet the demands of the large clientele.
  • Provided general office and clerical support that included filing, faxing, copying, and data entry.
  • Provided clerical support for the sales, finance, aftermarket, parts, and service departments.
  • Provided clerical support using Microsoft applications, including Word, Excel, and Power Point.
  • Provided general administrative, clerical support, and maintaining account files.
  • Provide all clerical support for the unit.
  • Performed clerical support tasks using Microsoft Office.
  • Monitor visitor access and maintained security awareness Provided general administrative and clerical support.
  • Prepared temporary car tags for purchased by customers General administrative and clerical support
  • Managed contact database Answered phones, distributed incoming mail and operated basic office equipment Provided clerical support to agents and brokers.
  • Managed day to day opening and closing operations Provided general administrative and clerical support Scheduled appointments
  • Performed administrative and clerical duties Provided clerical support, data entry Provided scheduling and complaint management
  • Maintained electronic appointment diary Controlled inventory relevant to reception area Provided administrative and clerical support
  • Answer and manage incoming calls Resolve administrative problems and inquiries Provide clerical support

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103 Clerical Support Jobs

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26. Powerpoint
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average Demand
Here's how Powerpoint is used in Receptionist jobs:
  • Prepared information for presentation through e-mail and PowerPoint.
  • Created PowerPoint presentations used for business development.
  • Created birthday announcements using PowerPoint.
  • Used the following for document production: Microsoft Office Suite 2007, Outlook, PowerPoint, Access, Word and Excel.
  • Assist students with direction and other duties as assigned COMPUTER SKILLS: Microsoft Word, Excel, and PowerPoint
  • Utilized Microsoft Word, Excel, and PowerPoint to generate reports and file data.
  • Use of Microsoft Word, PowerPoint, and excel for documents.
  • Prepared documents on MS Word, Excel, and PowerPoint.
  • Updated call statistics spreadsheet weekly, updated PowerPoint marquee daily.
  • Performed PowerPoint presentations for daily viewing for visitors and employees.
  • Utilized Microsoft Office, Excel, and PowerPoint proficiently.
  • Prepared PowerPoint presentations for the Human Resources VP.
  • Experience with Word, Excel, and PowerPoint.
  • Manage Excel, Word and PowerPoint.
  • Excel, Microsoft, PowerPoint.
  • Excel, PowerPoint, Word.
  • Prepared forms, presentations and spreadsheets using MS word, excel and PowerPoint depending on new discoveries or developments affecting healthcare.
  • Learned basic understanding of computer programing such as Microsoft, Excellent, PowerPoint.
  • Managed multi-line telephone system, maintained and ordered supplies and designed PowerPoint templates for marketing and sales presentations.
  • create PowerPoint presentations, Excel spreadsheets and charts, update documents, etc.)

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73 Powerpoint Jobs

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27. Administrative Support Tasks
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low Demand
Here's how Administrative Support Tasks is used in Receptionist jobs:
  • Performed administrative support tasks such as proofreading, transcribing handwritten information, and other documents.
  • Perform administrative support tasks such as proofreading proposals and gathering material for reporting purposes.
  • Perform administrative support tasks including working with invoices or other documents.
  • Performed administrative support tasks such as operating calculators or computers.
  • Performed administrative support tasks such as proofreading handwritten information
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work.
  • Answered high volume switchboard while performing administrative support tasks including mail distribution, ordering supplies and other assigned duties.
  • Perform administrative support tasks, such as correspondence, memo's, and creating daily schedule for the Department.
  • Perform administrative support tasks, such as proofreading, used computers to work with invoices, or other document.
  • Perform administrative support tasks, such as proof reading, transcribing hand written information files & maintaining records.
  • Performed administrative support tasks, such as transmitting information and documents to applicants, including job assignments.
  • Managed calls, customer inquiries, performed administrative support tasks and input data in the computer.
  • Performed administrative support tasks, verified patient's insurance carrier, filed and maintained records.
  • Performed administrative support tasks, data entry, proofreading, transcribing and accounting functions.
  • Perform administrative support tasks and transmit documents to customers using mail, or computers.
  • Perform administrative support tasks, such as proofreading, and transcribing.
  • Operate telephone, screen and forward calls, perform administrative support tasks
  • Perform administrative support tasks and report to supervisor as needed.
  • Preformed administrative support tasks.. * Greet persons entering establishment.
  • Perform administrative support tasks * File and maintain records.

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28. Greeting Patients
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low Demand
Here's how Greeting Patients is used in Receptionist jobs:
  • Provided exceptional customer service by greeting patients, checking them in quickly and effectively, and protecting confidential information.
  • Provided excellent customer service while answering telephones, greeting patients, scheduling appointments.
  • Manage receptionist area, including greeting patients and in-person requests for information.
  • Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Welcome patients and visitors to the dental office by greeting patients and visitors in person and on the telephone.
  • Performed front office duties for chiropractor which included greeting patients, scheduling appointments, insurance billing and filing.
  • Experience in greeting patients, answering telephones, scheduling appointments, filing patient demographics, and some billing.
  • Handle incoming calls, schedule patients appointments, greeting patients, visitors and preparation of charts.
  • Provide customer service by greeting patients, assisting, preparing paper works, and neatness.
  • Managed front desk area greeting patients, answering calls, scheduling using computer scheduling software.
  • Assisted in meeting and greeting patients, answering phone calls, and scheduling appointments.
  • Deliver excellent customer service by greeting patients, families, hospital personnel and visitors.
  • Manage a full schedule as in planning it as well as greeting patients
  • Front desk duties such as answering phones and greeting patients.
  • Provided excellent, friendly customer service when greeting patients.
  • Performed the tasks of greeting patients and scheduling appointments.
  • Verified medical insurance, and collected any co payments Customer Service, smiling and greeting patients
  • answered phones, schedule appointments, greeting patients, developed x-rays, pulled and filed charts
  • Answer Phone Lines * Filing * Greeting patients
  • Answer phone calls Greeting patients Make appointments Filing Took patients vital signs

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628 Greeting Patients Jobs

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29. Word Processing
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low Demand
Here's how Word Processing is used in Receptionist jobs:
  • Provided office support, clerical support, and word processing support as well as handled all bookings to ensure efficiency.
  • Performed intermediate to advanced level of administrative and general office duties involving word processing, filing, and faxing.
  • Assist other administrative staff with overflow of work including word processing, data entry and internet research tasks.
  • Handled filing, data entry, mail distribution, faxing, typing, and word processing.
  • Filed applications for employment and worked with Excel, Works, and Word Processing programs.
  • Managed front desk effectively while also coordinating projects in data entry and word processing.
  • Use computers for various applications, such as database management or word processing.
  • Supported legal staff with filing, word processing, and trial preparation.
  • Aided supervisor with overflow work including data entry and word processing.
  • Completed word processing of the Employee Manual using First Choice software.
  • Demonstrated intermediate knowledge of PCs, word processing and data entry.
  • Answered phones, scheduled appointments, client billing and word processing
  • Performed word processing, spreadsheet, and presentation duties.
  • Use word processing, spreadsheet and presentation software.
  • Support several departments with mailings and word processing.
  • Handled all word processing and typing.
  • Performed general office duties such as word processing, faxing, photocopying, and recordkeeping.
  • Transcribed Doctor ' s Orders, performed data entry and word processing/keyboarding.
  • Attended multi-line incoming calls Issued Notice of Cancellation to customers Provided word processing, customer relations, account payable processing.
  • Answer Phones, Multi-line system Review medical charts Data Entry, Word Processing Intake new clients Liaison with nursing and therapy staff

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124 Word Processing Jobs

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30. Fedex
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low Demand
Here's how Fedex is used in Receptionist jobs:
  • Operated copier; retrieved/received/sorted/delivered daily mail/UPS/FedEx.
  • Prepared outgoing FedEx for management staff as requested
  • Answered phones, sorted mail, received FedEx and UPS packages, organized information into spreadsheets, and attended to customers.
  • Received, sorted and forwarded incoming mail and coordinated the pick-up and delivery of express mail services (FedEx).
  • Coordinated the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Distributed incoming mail, packages and couriers; UPS, DHL, FEDEX, Certified Mail.
  • Prepared packages for UPS and FedEx, documented and signed for all incoming packages and mail.
  • Retrieved and distributed incoming mail, log couriers -UPS, DHL, and FEDEX.
  • Prepared all local mail and FedEx from local to out of state.
  • Create outgoing packages using US mail and FedEx.
  • Prepare packages for FedEx and UPS courier pickups.
  • Oversee large shipments and creating UPS/FedEx labels.
  • Sourced, priced, and ordered supplies, scheduled shipments via USPS, UPS, FedEx.
  • Log USPS mail and Specialty mail as: FedEx and UPS.
  • 4.Provided building gate access to Shipping Services (UPS, FedEx, and DHL) to pick-up/drop-off confidential packages.
  • Used Microsoft Office (Excel, Word, PowerPoint) and Innatrack, UPS and FedEx software
  • People like vendors, Fedex and UPS couriers, and other types of guests.
  • Coordinated, maintained and tracked all NPL drop shipments, UPS and FedEx shipments.
  • Handle all outgoing and incoming Fedex and UPS packages.
  • Answer phones, Scedule meetings, Extensive automated Scanning Ups, FedEx shipping and receiving.

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9 Fedex Jobs

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31. Record Receipts
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low Demand
Here's how Record Receipts is used in Receptionist jobs:
  • Receive payment and record receipts for services, and bank cash, checks, and vouchers.
  • Determine charges for services requested, receive payments or arrange for billing, and record receipts.
  • Receive payments and record receipts for sales and services, including balancing till during close.
  • Receive payment and record receipts for services, either in person or over the phone.
  • Receive payment and record receipts for services for multiple practices within the Holistic Center.
  • Receive payment and record receipts for the services of the clinic.
  • Received payment and record receipts for services performed by staff.
  • File and maintain records, receive payment and record receipts.
  • Receive payments and record receipts for all invoices rendered.
  • Receive payment and record receipts for association dues.
  • Receive payment and record receipts for insurance policies.
  • Receive payment and record receipts for services.
  • Collect and post payments and record receipts.
  • Receive payment and record receipts for services Monitored payments due from clients and promptly contacted clients with past due payments.
  • Receive payment and record receipts for services Greet persons entering establishment and direct or escort them to specific destinations.
  • Receive payment and record receipts for services Schedule appointments and maintain and update appointment calendars.
  • Prepare cash drawer and money deposits Receive payment and record receipts for services.
  • Greet persons entering Receive payment and record receipts for services.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Receive payment and record receipts for services.
  • Receive payment and record receipts for services (Cash/Debit/Checks) Balance cash drawers and vault File and maintain records.

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5 Record Receipts Jobs

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32. Following Procedures
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low Demand
Here's how Following Procedures is used in Receptionist jobs:
  • Maintained security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintained security by following procedures; monitored logbook; scheduled appointments.
  • Maintained security by following procedures and monitoring our log book.
  • Maintain security by following procedures and monitoring the logbook.
  • Maintain security by following procedures and controlling access.
  • Answered phone calls.maintained security by following procedures.
  • Maintained security by following procedures.
  • Maintain security by following procedures and controlling access to logbooks, file cabinets, offices and work stations.
  • Maintain security by following procedures; send email notifications, alerts, and issue Visitor/Alumni badges.
  • Maintain security by following procedures, monitoring logbook and issuance and retrieval of visitor badges.
  • Experience with filing, organization, telephone calls, confidential information, following procedures.
  • Maintained security by following procedures and making sure all systems were running properly.
  • Maintained security by the following procedures, issuing visitor and client badges.
  • Maintain security by following procedures and controlling access via the reception desk.
  • Provided customer service to visitors/customers; directed them to the appropriate agent Maintain confidentiality and security by following procedures and logging information
  • Maintain security by following procedures and controlling access Perform clerical duties such as filing, faxing, photocopying, etc.
  • Make and schedule appointments, Clean, customer service, greet and answer phone calls.Maintains security by following procedures monitoring logbook
  • Direct visitors by maintaining employee and department directiories; Maintain security by following procedures; monitoring logbook; booking appointments.
  • Distributed pay checks to working employees Maintained security by following procedures; monitoring log books, and issuing visitor badges.
  • Answered multi-telephone calls, took messages and forward calls to reps.bMaintained security by following procedures and monitoring log books.

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33. Department Directories
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low Demand
Here's how Department Directories is used in Receptionist jobs:
  • Maintain employee and department directories in order to direct visitors appropriately.
  • Directed visitors to other locations by maintaining employee and department directories.
  • Maintained employee and department directories necessary for accurate visitor directions.
  • Directed customers and visitors using employee and department directories.
  • Directed visitors by maintaining employee and department directories; giving instructions to clients for getting a hold of their Loan Officer.
  • Directed each call and all visitors efficiently to the right department using employee and department directories.
  • Educated visitors about employees and department directories and guided them with the right instructions.
  • Direct visitors;maintaining employee and department directories;giving instructions.
  • Provided direction to all visitors by maintaining employee and department directories.
  • Directed visitors by maintaining employee and department directories; giving instructions.
  • Maintain employee and department directories; giving instructions.
  • Directed guests by maintaining employee and department directories.
  • Direct visitors and maintained employee and department directories.
  • Updated department directories as needed.
  • Directed visitors by maintaining employee and department directories Maintained security by following procedures; monitoring logbook; issuing visitor badges.
  • Directed visitors by maintaining employee and department directories; giving instructions Administered all reservations, cancellations and no-shows
  • Directed visitors by maintaining employee and department directories Booked meetings.
  • Direct individuals by maintaining employee and department directories; monitoring logbooks ect.
  • Maintained employee and department directories and trainings.
  • Greet visitors in person and on telephone Answering or referring inquiries Schedule appointments Directing visitors by maintaining employee and department directories

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34. Courier Deliveries
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low Demand
Here's how Courier Deliveries is used in Receptionist jobs:
  • Provided administrative support including mail sorting and distribution and courier deliveries.
  • Distributed/prepared mail and courier deliveries.
  • File and maintain records; collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Collect and disseminate incoming and outgoing mail, FedEx, UPS, and courier deliveries to proper departments.
  • Collected, sort, distribute, mail, messages, and coordinate courier deliveries.
  • Sorted and routed incoming mail, collected outgoing mail and arranged courier deliveries.
  • Collect, sort, distribute, and prepare mail and courier deliveries.
  • Received and forwarded interoffice mail to and from messengers and courier deliveries.
  • Distribute and prepare mail, messages and courier deliveries.
  • Received and sorted all incoming mail and courier deliveries.
  • Collect, prepare mail, and record courier deliveries.
  • Collect and prepare mail, messages or courier deliveries.
  • Organize courier deliveries if required.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries Copied and faxed documents as needed
  • Correspond with courts Collect, sort, distribute and prepare mail, messages and courier deliveries.
  • Collected, sorted, distributed and prepared mail, messages and courier deliveries Kept reception area organized
  • Answer, screen and forward any incoming phone calls Receive and sort daily courier deliveries.
  • Processed incoming faxes and courier deliveries (FedEx, UPS, etc.
  • Filed records Provided information about establishment Collected, sorted, distributed and prepared mail, messages and courier deliveries.
  • Operate telephone switchboard Collect, sort, distribute mail, messages or courier deliveries Monitor staff members availability for reassignment

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25 Courier Deliveries Jobs

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35. General Public
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low Demand
Here's how General Public is used in Receptionist jobs:
  • Provide information to the general public/student regarding campus events.
  • Solicited and promoted financial benefits to the general public.
  • Greeted, assisted and directed guests, employees, visitors and the general public, ensuring all inquires were addressed.
  • Establish and maintain an effective working relationship with co-workers, supervisors, upper management and the general public.
  • Greet incoming clients and general public, answering incoming phone calls and direct calls to appropriate staff.
  • Answer inquiries and obtain information for general public, customer, visitors and other interested parties.
  • Supply information regarding the nursing home to the general public, clients and customers.
  • Greeted, assisted and directed guests, workers, visitors and the general public.
  • Listened and resolved complaints from clients, employees, and the general public.
  • Directed employees, guests and general public to the right staff member.
  • Direct parishioners and general public to the appropriate priest and ministry services.
  • Supply information regarding the organization to the general public and clients.
  • Acknowledged and greeted the general public upon arrival.
  • Answer inquiries and provide information to the general public
  • Respond to clients and the general public needs.
  • Control inventory relevant to reception area * Greeted, assisted and directed guests, workers, visitors and the general public.
  • Answer all phone calls and taking detailed messages -Obtaining information for the general public, and other interested parties.
  • Greet, assist and or directed students, visitors as well as the general public .
  • Create an atmosphere of Service Excellence for the general public Provide cashiering for various payment modalities and amounts for services.
  • March 2015- August 2016 FRONT DESK Addressed questions and concerns from the general public.

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31 General Public Jobs

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36. Special Projects
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low Demand
Here's how Special Projects is used in Receptionist jobs:
  • Provided assistance with special projects and administrative support as needed.
  • Performed various administrative office duties such as: filing, copying, and scanning documents Assisted in special projects as assigned.
  • Utilized time management skills to assist the supervisor with special projects while working on tight deadlines.
  • Assist in special projects for various departments while working closely with facilities supervisor.
  • Created daily correspondence and assisted with other special projects as needed.
  • Contributed to the marketing team with assigned special projects and events.
  • Assisted Membership Director and Leadership Team with special projects as needed
  • Collaborated with other team members on special projects and events.
  • Assist with date entry and special projects as needed.
  • Assisted various departments with special projects as needed.
  • Worked special projects for Purchasing and Safety departments.
  • Contributed to team effort by accomplishing special projects.
  • Create and work on special projects.
  • Provide clerical support on special projects.
  • Assisted Administrators with special projects.
  • Developed and maintained reports Perform other duties and special projects as needed.
  • Provided office support on special projects and fundraising events.
  • Received and directed calls * Schedule conference rooms in outlook * Typing memos as needed, handled special projects as needed
  • Answer phone calls * Set appointments with new and existing clientele * Update client records * Special projects as needed
  • Answered phones Ingoing and outgoing mail distribution Customer Service Helping the Sales, Marketing and Design departments with special projects.

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54 Special Projects Jobs

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37. Travel Arrangements
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low Demand
Here's how Travel Arrangements is used in Receptionist jobs:
  • Organized travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodations for senior management.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Served as liaison for all domestic and international travel arrangements.
  • Maintained travel arrangements and organized backup documentation for travel reimbursements.
  • Handled general correspondence, travel arrangements and coordinate client meetings.
  • Create and complete travel arrangements and itinerary accordingly.
  • Create travel arrangements and itinerary as required.
  • Arranged Travel arrangements when necessary.
  • Coordinated, scheduled, and arranged meetings and travel arrangements, including business and social events.
  • Answered and directed calls, greeted customers, made travel arrangements, maintained office supplies.
  • Arrange meetings, schedule appointments and travel arrangements as requested.
  • Schedule appointments, make travel arrangements and maintain office calendar.
  • Schedule therapist meetings, travel arrangements and daily schedules.
  • Planned travel arrangements for 3 executives and staff.
  • Travel arrangements, Faxing, Coping.
  • Company Travel arrangements (international & domestic), office safety rep. and hospitality coordinator.
  • Scheduled all mediations, depositions, interrogatories, conferences and booked all travel arrangements.
  • Coordinate and verify business travel arrangements for Marc Hamm and sales staff.
  • Catered to guests requests for events and travel arrangements
  • Answered and directed telephone calls Greeted visitors Distributed mail Typed letters for geologists and engineers Ordered publications Booked travel arrangements for geologists

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30 Travel Arrangements Jobs

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38. HR
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low Demand
Here's how HR is used in Receptionist jobs:
  • Communicate effectively with residents both in-person, over the phone, and written correspondence either through mail or web communications.
  • Shop upkeep such as taking care of plants, maintain reception area, cleaning the back office and bathroom.
  • Operated various office equipment including printer, copier, scanner, fax machine, shredder and computer.
  • Supported all administrative departments through creating reports and pulling data using Word and Excel.
  • Handled incoming and outgoing correspondence and supplies and dispersed it throughout the office.
  • Organized, filed and shredded old student transcripts in the filing room.
  • Liaised with on-site security staff to ensure thorough coverage throughout synagogue.
  • Make sure orders and information that is put through is correct.
  • Match packing slips to prepare for payment through Accounts Payable.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Created contact list of customers and vendors through excel.
  • Send three daily reports to managers and corporate.
  • Assisted with overflow projects for HR department.
  • Gained legal knowledge * Achieved acceptance throughout the firm to handle personal business for the attorneys
  • Calculated timecards and submitted to corporate HR office at the end of every pay period.
  • Greet clients, answer phone calls, book/schedule appointments, light clean around salon/bathrooms.
  • Assist with HR and accountings documents when needed.
  • Handle all crew and passenger requests .Process payments through company POS and maintain nightly inventory and reports.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Maintained payroll and invoices through excel Dispatched routes to Phlebotomist Answered and direct phone calls from clients, patients and the laboratory

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792 HR Jobs

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39. Customer Information
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low Demand
Here's how Customer Information is used in Receptionist jobs:
  • Gathered and verified all required customer information for tracking purposes.
  • Updated customer information records to track services provided.
  • Filed customer information into store records and databases.
  • Enter customer information into computer.
  • Edit and/or remove customer information from ADP and revolution when there are returned mailers.
  • Updated and maintained customer information records, such as beauty service provided.
  • Track and enter customer information on the computer system.
  • Enter customer information into data base system.
  • Input customer information to Clover system.
  • Take customer information and payments.
  • Assist customers by taking customer calls and payments, faxing customer information, and helping to translate for Spanish speaking customers.
  • Communicate with customers via telephone, email, and in person - Keep organized files of vehicle records and customer information
  • Entered customer information and orders into AS400 computer system.
  • Entered customer information in the system Copied, sorted and filed documents Received and answered request from company officials and employees.
  • Take deposits, input customer information .
  • General office role with increased responsibilities Answered all incoming calls Input customer information into system Receipted all monies.
  • Schedule appointments with potential clients File customer information Quote potential clients Answer incoming calls
  • Input customer information on Mitchell1 system Process payments and run deposits Create estimates Run a scheduling system for all services provided
  • Manage appointments Maintain customer information Oversee grooming process efficiency Customer service liaison Direct communication with customers
  • Answered phones Scanned documents Copied literature Ordered supplies Data Entry of customer information Filing

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8 Customer Information Jobs

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40. Credit Card
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low Demand
Here's how Credit Card is used in Receptionist jobs:
  • Processed credit card and monetary transactions.
  • Performed calculations and balanced daily receipts and credit card charges for patient treatment charges to ensure records accuracy.
  • Greeted customer, made appointments accepted payments from patrons in the form of cash credit card check transactions.
  • Collected payments for services rendered, ensured cash drawer was balanced, reconciled credit card transactions.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Review and balance receipts and credit card charges with medical invoicing for daily patient transactions.
  • Greeted and attended customers, wrote sales receipts and completed cash and credit card transactions.
  • Receive payments by cash, check, credit cards, or certificates.
  • Take payments, in cash, credit card, personal checks.
  • Processed cash and credit card (MasterCard and Visa) transactions.
  • Receipted cash, checks and credit cards for all vehicle sales.
  • Assist supervisor with processing credit card transactions and outgoing mail.
  • Closed credit card terminals nightly and deposited money in vault.
  • Handle cash, checks, and credit card transactions.
  • Send out all information for credit card applications.
  • File all credit card payments for that day.
  • Processed guest credit card information for services rendered.
  • Scanned all credit card receipts.
  • Answered client questions via multiple-line phone Cancelled and made appointments using professional scheduling program Used debit/credit card slider charging clients for services
  • Enter sales data Accounts receivable was able to run credit card payments Follow up calls Fax off contacts Disconnect/relocations calls Filing contracts

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61 Credit Card Jobs

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41. EMR
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low Demand
Here's how EMR is used in Receptionist jobs:
  • Filed away loose paper work, and also scanned in charts and dealt with EMR and medical records release form.
  • Engaged with daily functions in the business EMR accounting and billing system to finalize or initiate medical financial transactions.
  • Learned and became proficient in multiple EMR and medical programs, prior authorizations, online banking, etc.
  • Answer phone calls, handling of insurance referrals & claims, scheduling of appointments and EMR management.
  • Scan patient records into EMR, fax over prescriptions to 1-800- contacts or offices when needed.
  • Registered patients, verifying insurance eligibility, and collecting payments through EMR system.
  • Received incoming documents from EMR fax server, imported documents into patient chart.
  • Scan patient chart records into EMR system when patients came in for appointment.
  • Entered diagnoses and co pays into EMR program to insure proper billing.
  • Entered and maintained information on patients' EMR charts.
  • Enter patient demographics into medical manager and EMR system.
  • Transfer of patient paper charts to EMR system.
  • Updated EMR upon patient's arrival to clinic.
  • Scanned patient reports into EMR.
  • Check in/ check out patients, scan, file EMR, answer phones
  • Use EMR software to manage patient records and files.
  • Worked with IDX and Greenway EMR.
  • Experience with the EMR audiology program "Sycle."
  • Check patients in/out Schedule patient appointments Answer multiline phone system Experience with EMR, Epic
  • Check patients in/ out Collect payments Answer multi line phone Send referrals Customer service Patient care Schedule appointments EMR

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84 EMR Jobs

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42. Balance Sheet
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low Demand
Here's how Balance Sheet is used in Receptionist jobs:
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, invoices, balance sheets, and travel requests.
  • Preformed administrative support tasks, operating calculators or computers to work with invoices, balance sheets and other documents.
  • Collect co-pays and balance due on accounts and reconciling balance sheet at the end of the day.
  • Performed administrative tasks, such as proofreading, invoices, balance sheets, and other documents.
  • Collect payments from patients, post patient payments and keep track of daily balance sheet.
  • Opened, closed and balanced registers and records information on a balance sheet.
  • Conducted month-end balance sheet reviews and reconciled personal banking account of the CEO.
  • Distributed cash and recorded end of day sales receipts and balance sheets.
  • Prepared deposits and reconciled bank accounts, prepared monthly balance sheet schedules.
  • Maintained the returned checks account, prepared monthly balance sheet schedules.
  • Managed cash received from co-payments, while keeping a balance sheet.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Prepared income statements and balance sheets and projected cash flow.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Prepared daily balance sheet and deposits for all receivables.
  • File and maintain records, invoices and balance sheets.
  • Analyzed monthly balance sheet accounts for corporate reporting.
  • Calculated invoices and reviewed balance sheets.
  • Worked with invoices and balance sheets.
  • Expense Report processing, balance sheet analysis, and Purchase Price Variance, ensuring SOX compliance.

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43. Handwritten Information
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low Demand
Here's how Handwritten Information is used in Receptionist jobs:
  • Performed administrative tasks such as proofreading, transcribing handwritten information, scheduling appointments, maintaining and updating calendars.
  • Performed administrative support tasks, including transcribing handwritten information, and operating computers to process payments.
  • Perform administrative support tasks for example proofreading, transcribing handwritten information, and utilizing calculator/computers.
  • Operated telephone switchboard to answer calls, provide information and take messages Transcribed handwritten information.
  • Perform administrative tasks such as proofreading, transcribing handwritten information, and operating computers.
  • Led the ability to handle a variety of administrative tasks Transcribing handwritten information.
  • Performed a variety of administrative duties including proofreading, and transcribing handwritten information.
  • Proofread documents, transcribed handwritten information and filed records.
  • Transcribed handwritten information and operated computer systems.
  • Proofread confidential documents and transcribed handwritten information.
  • Performed administrative supportive tasks, such as proof reading, transcribing handwritten information, calculating, invoicing and balance sheets.
  • Helped management with proofreading, transcribing handwritten information, invoices, balance sheets, and other documents.
  • Provided support tasks such as proofreading, transcribing handwritten information, and photocopying equipment.
  • Proofread, transcribed handwritten information, and operated telephones to take messages.
  • Perform administrative tasks, such as proof reading, transcribing handwritten information.
  • Prepared memos, correspondence, travel vouchers, and other related documents Provided support such as proofreading and transcribing handwritten information.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information File and maintain records.
  • Perform administrative support tasks(proofreading, transcribing handwritten information.
  • Greet people -Transmit information or documents to customers -Perform administrative support tasks, such as proofreading, transcribing handwritten information.
  • Greet persons entering establishment,transcribing handwritten information,balance sheets,filing,receive payment and record receipts for services.

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6 Handwritten Information Jobs

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44. Hippa
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low Demand
Here's how Hippa is used in Receptionist jobs:
  • Provide Patient Information including the location of the patient while maintaining confidentiality in compliance with HIPPA guidelines/regulation.
  • Developed and maintained strict adherence to HIPPA regulations as related to confidentiality of patient information.
  • Demonstrated knowledge of HIPPA Privacy and Security Regulations by properly handling patient information.
  • Protected patients' rights by maintaining confidentiality of personal and financial information in compliance with HIPPA regulations and laws.
  • Maintain and abide by the HIPPA law and maintain all patient files confidential.
  • Provide discreet secretarial, reception services and up-to-date confidential client files, HIPPA.
  • Maintained HIPPA policy when handling patient PHI and PII, ensuring no compromises.
  • File and pull all charts notify each customer of the HIPPA requirements.
  • Answered customer service calls and provided information with respect to HIPPA laws.
  • Handle patient records and information discreetly according to HIPPA regulations.
  • Train new hires on procedures, Agility and HIPPA.
  • Prepare HIPPA form to release medical records.
  • Verify insurances and ensure HIPPA requirements.
  • Maintain HIPPA confidentiality and standards.
  • Educated in Compliance, HIPPA, PHI.
  • Comply with all HIPPA regulations Assist the Program Coordinator or job coaches with daily tasks.
  • Complied with HIPPA guidelines throughout employment, checked patients in, and collected copayments.
  • Key in their hippa forms.
  • Abided by all state and hippa laws to insure patient confidentiality.
  • Greet anyone that enters to buliding Answer high call Volume Documentation Organization Scheduling Secure Patient medical records HIPPA Multitaking

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45. Appropriate Individuals
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low Demand
Here's how Appropriate Individuals is used in Receptionist jobs:
  • Directed calls to appropriate individuals or department after obtaining adequate information.
  • Directed calls to appropriate individuals and departments.
  • Provided customer service for an average of 60 calls or more per day; directed calls to appropriate individuals and department.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Answered telephones and provided information to callers, took messages, transferred calls to appropriate individuals.
  • Answered telephones and transferred calls to the appropriate individuals, divisions, or departments.
  • Answered all incoming calls professionally and promptly, forwarding calls to appropriate individuals.
  • Answered mainline phone and re-directed all calls to appropriate individuals.
  • Answer Phone calls, and assisted callers to appropriate individuals.
  • Applied problem solving solutions; directed calls to appropriate individuals.
  • Opened incoming mail and routed mail to appropriate individuals.
  • Answer and forward phone calls to appropriate individuals.
  • Directed calls to appropriate individuals and took messages.
  • Directed calls to appropriate individuals and departments Maintained high standards of customer service during high-volume, fast-paced operations.
  • Operated multiline switchboard and directed calls to appropriate individuals.
  • Open, sort and distribute all mails to the appropriate individuals or into the timesheet box.
  • Transfer calls to appropriate individuals, voicemail, or take handwritten messages as requested.
  • Answer and direct phone calls to the appropriate individuals using multi-line phone system.
  • Answered multi-line phone, took messages and relayed to the appropriate individuals.
  • Welcomed clients to facility Utilize and maintain office equipment Develop and send reports to appropriate individuals

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14 Appropriate Individuals Jobs

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20 Most Common Skills For A Receptionist

Phone Calls

27.2%

Customer Service

13.8%

Scheduling Appointments

11.3%

Data Entry

7.4%

Front Desk

5.5%

Office Supplies

4.4%

Patient Care

4.2%

Insurance Companies

3.2%

Reception Area

2.9%

New Clients

2.8%

Medical Records

2.2%

Sort

2.2%

Appropriate Person

2.2%

Pay Records

2.0%

Legal Documents

1.8%

Staff Members

1.6%

Greeting Visitors

1.6%

Fax Machines

1.4%

High Volume

1.1%

Communication

1.1%
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Typical Skill-Sets Required For A Receptionist

Rank Skill
1 Phone Calls 23.8%
2 Customer Service 12.1%
3 Scheduling Appointments 9.9%
4 Data Entry 6.5%
5 Front Desk 4.8%
6 Office Supplies 3.9%
7 Patient Care 3.7%
8 Insurance Companies 2.8%
9 Reception Area 2.5%
10 New Clients 2.5%
11 Medical Records 1.9%
12 Sort 1.9%
13 Appropriate Person 1.9%
14 Pay Records 1.7%
15 Legal Documents 1.6%
16 Staff Members 1.4%
17 Greeting Visitors 1.4%
18 Fax Machines 1.2%
19 High Volume 1.0%
20 Communication 1.0%
21 Specific Destinations 0.9%
22 Computer System 0.8%
23 Bank Deposits 0.8%
24 Accurate Messages 0.8%
25 Clerical Support 0.7%
26 Powerpoint 0.7%
27 Administrative Support Tasks 0.7%
28 Greeting Patients 0.6%
29 Word Processing 0.5%
30 Fedex 0.5%
31 Record Receipts 0.5%
32 Following Procedures 0.5%
33 Department Directories 0.4%
34 Courier Deliveries 0.4%
35 General Public 0.4%
36 Special Projects 0.4%
37 Travel Arrangements 0.4%
38 HR 0.4%
39 Customer Information 0.4%
40 Credit Card 0.3%
41 EMR 0.3%
42 Balance Sheet 0.3%
43 Handwritten Information 0.3%
44 Hippa 0.3%
45 Appropriate Individuals 0.3%
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15,557 Receptionist Jobs

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