Mailroom Clerk (2nd Shift)
Receptionist job in Nashua, NH
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting non profit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Part-time (1st Shift) 12:00pm-4:00pm
We will train you, no experience needed!
Responsibilities:
Open and scan mail that comes in from our Nonprofits
Ability to learn and operate a Mail Opening Machine - on the job training! Easy to learn!
Report mail issues and/or equipment problems to your supervisor
Maintain accurate piece count and report daily to the supervisor.
Meet production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Order Resolution Representative
Receptionist job in Manchester, NH
Responsible for resolving order discrepancies (pricing, part numbers, units of measure, shipping details) for both manual and EDI orders. Handles customer inquiries, monitors workflow queues, escalates issues when necessary, and collaborates with team members to balance workloads. Provides backup support for phone, web chat, and email communications.
A Day In The Life
Maintain professionalism and composure in a fast-paced environment while managing complex situations.
Monitor and manage workflow queues for manual orders, EDI transactions, and customer inquiries.
Review and resolve EDI error logs, addressing both immediate issues and root causes.
Respond to general product and pricing inquiries from customers and the sales team.
Coordinate resolution of customer complaints, returns, and order discrepancies.
Interpret and communicate ERP system data effectively to internal and external customers.
Utilize and interpret information from the customer portal to support inquiries.
Collaborate with Marketing, Quality, and Manufacturing teams to resolve customer issues.
Communicate special order requirements, including shipping instructions and urgent delivery needs.
Prepare and deliver special reports for customers as requested.
Provide overflow support for calls, web chat, and email to maintain service levels.
Participate in ongoing product training to enhance customer support capabilities.
Support team efforts to achieve departmental goals and maintain balanced workflow.
What will help you thrive in this role?
Education: Minimum high school diploma or equivalent (GED) required; college coursework or degree preferred.
Experience: 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
Communication: Excellent verbal and written communication skills with the ability to interact effectively across teams and with customers.
Technical Proficiency: Strong knowledge of Microsoft Office Suite, email platforms, and other PC applications; ability to learn and adapt to new systems quickly.
Medical Receptionist-- VARDC5695539
Receptionist job in Wellesley, MA
Job Details:
Medical Receptionist
Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week
Job Type: Contract
We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience.
Key Responsibilities
Greet and check in patients in a courteous and professional manner.
Answer incoming phone calls and assist with inquiries.
Schedule and confirm patient appointments.
Maintain accurate and timely documentation in EPIC.
Provide exceptional customer service to patients, visitors, and staff.
Support front desk administrative tasks as needed.
Required Qualifications
Must live within 30 minutes of Wellesley, MA.
EPIC experience required.
Previous front desk or receptionist experience required.
Experience answering phones and scheduling appointments.
Strong customer service and communication skills.
Preferred Qualifications (if any)
Prior healthcare experience preferred.
Receptionist/Front Desk
Receptionist job in Cambridge, MA
Work Days: Monday thru Friday 8a-4:30p
Department: Human Resources
Job Type: Temporary
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary:
To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities:
•Greets and provides information to patients and visitors.
• Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance.
• Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed.
• Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner.
• Understands and appropriately utilizes all telephone features such as: transferring and hold functions.
• Insures at all times that there is someone to answer the telephone.
• Accesses patient information via the computer.
• Effectively interfaces with IT Department as needed to resolve hardware and software problems.
• Acts in a friendly and reassuring manner in all Interactions with patients and visitors.
• Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password.
• Handles difficult situations calmly, calling appropriate person for assistance when needed.
• Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information.
• Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues.
• Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department.
• Responsible for scheduling meetings for senior IT staff.
• Responsible for scheduling meeting rooms and training rooms.
• Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls.
• Keeps the front desk and main lobby area clean, tidy and stocked with proper information.
• Sorts staff mail
• Performs straightforward secretarial duties.
• Effectively participates in training new employees/volunteers.
General
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location.
• Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position.
• Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures.
• Participates in own performance appraisal by identifying goals and reviewing progress with supervisor.
• Performs other related duties as assigned or directed.
MINIMUM QUALIFICATIONS :
Other information:
Must have medical terminology. Medical Secretarial degree strongly preferred.
Work Experience: 2 - 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Executive Receptionist, based on site at our Boston Office
Receptionist job in Boston, MA
As our current Executive Receptionist transitions into a new role within the firm, we are seeking a replacement. This role provides executive receptionist support for our Boston office location. You will attend to visitors and manage inquiries on the phone and in-person along with assisting and backing up the Office Concierge as the primary liaison to the Boston office for firm-wide issues and initiatives. In this role you will supply information regarding the organization to the general public, clients and customers.
Key Responsibilities
* Reception: Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts.
* Security/vendor/mail deliveries: Assist with tasks necessary regarding the Ameriprise Security team, building security and occasional outside visitor personal security teams. Compile, track and distribute a weekly in/out attendance list and travel schedules. Maintain visitor and temporary access card process for building. Handle parking administration for executives and visitors. Assist and back up the Office Concierge with vendor deliveries such as mail, catering, florists, movers, deliveries, etc.
* Phone: Answer main switchboard number for local corporate site.
* Other executive support: Provide executive support to visiting senior executives. Perform basic clerical duties and provide back-up support for local senior leaders. Perform other general administrative duties as assigned/needed.
* Manage expense reports using Concur for the CEO, Global Asset Management.
Required Qualifications
* 1-3 years of relevant experience.
* Knowledge of administrative and clerical procedures.
* Strong interpersonal and communication skills.
* Customer service orientation and ability to operate effectively in stressful situations.
* Strong organizational and planning skills and ability to manage multiple priorities in a fast-paced environment.
* Exceptional attention to detail.
* Takes initiative when warranted.
* Positive and energetic attitude.
* Working knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel.
Preferred Qualifications
* SharePoint experience is helpful but not required.
This role is based on site at our Boston office at Atlantic Wharf, 290 Congress Street.
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary for this role is $57,000 - $67,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Business Support & Operations
Line of Business
AMINV US Asset Management
Auto-ApplyTelephone Operator - Part-Time, Rotating Schedule
Receptionist job in Lowell, MA
Job Title: Telephone Operator Schedule: See below. Week 1 Sunday - Off Monday - 7a-330p Tuesday - 10a-2p Wednesday - Off Thursday - 10a - 2p Friday - 630a-3p Saturday - Off Week 2 Sunday - Off Monday - 630a-3p Tuesday - 10a-2p Wednesday - Off Thursday - 10a-2p Friday - 7a-330p
Saturday - Off
Location: Onsite at Lowell General Hospital - Saints Campus.
Requirements: Required to attend virtual orientation on your start date (Monday, 8:30-5). Training will be conducted during 1st shift. A minimum of 1 winter and 1 summer holiday is required
Job Profile Summary
This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
Preferred Qualifications:
1. Experience working in a call center environment.
2. Experience with Spok and TigerConnect applications.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner.
2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination.
3. Prioritize calls and utilize time effectively to accomplish desired results.
4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems.
5. Activate time-sensitive clinical and emergency codes as directed.
6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls.
7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations.
8. Initiate requests for pages using page system or other messaging applications.
9. Navigate and use multiple platforms to retrieve call information.
10. Capture non-clinical information from callers and provide accurate information to clinical providers.
11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc.
12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks.
13. Maintain documentation of all codes in code log.
14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment.
Physical Requirements:
1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment.
3. Requires ability to see computer screen, monitoring equipment and reports.
Skills & Abilities:
1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure.
2. Excellent customer service skills.
3. Ability to work as part of a team.
4. Ability to adapt to changing situations and demands.
5. Ability to remain composed in stressful situations.
6. Time management, planning and organizational skills.
7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$17.57 - $21.96
Front Desk Receptionist
Receptionist job in Leominster, MA
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
Starting at $16/hr.
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Offers refreshments (coffee, water, etc.) to visitors, where applicable
Manages doctor appointment book and beauty appointment book.
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Keeps lobby clean and neat, free of clutter and trash
Requirements
High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match
Medical, Vision & Dental Benefits
Tuition Reimbursement Program
Vacation and Health & Wellness Paid Time Off
* Eligibility may vary by employment status
Front Desk/ Receptionist
Receptionist job in Cambridge, MA
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Easy ApplyFront Desk Receptionist - Medical/Urgent Care
Receptionist job in Leominster, MA
Make an impact in your community through a career in health care!
Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts.
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities include:
Receives and directs incoming patients
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients
Minimum Qualifications:
High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
Bilingual in Spanish a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast paced, high telephone call volume office environment
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
Telephone Operator Emergency Dispatcher Lead
Receptionist job in Keene, NH
is onsite at Cheshire Medical Center in Keene, NH. This is not a remote position.
Monday-Friday 10:30am-7:00pm.
The DH benefit's package starts the first day of employment.
Performs duties of Operator Services Telephone Operator, all levels, and provides leadership and training to new staff. Manages the performance of communications equipment, computers and databases. Provides operational support to the Operator Services team and provides input to leadership regarding individuals' performance.
Responsibilities
Provides training and guidance for employees. Assists in system training.
Investigates problems and concerns from other Medical Center personnel, patients and outside resources, concerning Communications Center services and operations.
Ensures all emergency situations are handled according to policy. Follows up on any problem or concerns related to Emergency situations.
Maintains and updates Communications Center databases to ensure the accuracy of information for Center operations.
Handles operational issues, questions, and troubleshoots problems/ difficulties. Records and directs complaints and problems among co-workers to the Communication leadership. Oversees and ensures the smooth functioning of the communications system, including PBX system, audio and radio paging, census system, fire board, and HEAR radio. Locates and defines system problems, and notifies appropriate people to repair system.
Provides system problem diagnosis and completes troubleshooting procedures for radio paging, telephone and computer system. Performs computer system maintenance and/or backup for the paging system and the voice mail systems.
Maintains and issues spare radio pagers as required and per procedure.
Assists supervisor in performance assessments of the technician staff.
Participates in a rotation of weekend on call.
Performs other duties as required or assigned.
Qualifications
High School Diploma or Equivalent.
Three (3) years working in a telephone-based customer service role utilizing a switchboard/multiline phone, minimum of two (2) years must be in a hospital or medical facility, preferably a Dartmouth Health Member site, required.
Intermediate Computer Skills
Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.Demonstrated outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
Demonstrated expertise in all Center operations, systems and equipment.
Excellent organization, initiative, problem solving skills and attention to detail.
Complying with D-H policies and standards for all actions related to their role.
Required Licensure/Certifications
911 Training Certification within first six (6) months of employment
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Auto-ApplyTelephone Operator Emergency Dispatcher Lead
Receptionist job in Keene, NH
is onsite at Cheshire Medical Center in Keene, NH. This is not a remote position.
Monday-Friday 10:30am-7:00pm.
The DH benefit's package starts the first day of employment.
Performs duties of Operator Services Telephone Operator, all levels, and provides leadership and training to new staff. Manages the performance of communications equipment, computers and databases. Provides operational support to the Operator Services team and provides input to leadership regarding individuals' performance.
Responsibilities
Provides training and guidance for employees. Assists in system training.
Investigates problems and concerns from other Medical Center personnel, patients and outside resources, concerning Communications Center services and operations.
Ensures all emergency situations are handled according to policy. Follows up on any problem or concerns related to Emergency situations.
Maintains and updates Communications Center databases to ensure the accuracy of information for Center operations.
Handles operational issues, questions, and troubleshoots problems/ difficulties. Records and directs complaints and problems among co-workers to the Communication leadership. Oversees and ensures the smooth functioning of the communications system, including PBX system, audio and radio paging, census system, fire board, and HEAR radio. Locates and defines system problems, and notifies appropriate people to repair system.
Provides system problem diagnosis and completes troubleshooting procedures for radio paging, telephone and computer system. Performs computer system maintenance and/or backup for the paging system and the voice mail systems.
Maintains and issues spare radio pagers as required and per procedure.
Assists supervisor in performance assessments of the technician staff.
Participates in a rotation of weekend on call.
Performs other duties as required or assigned.
Qualifications
High School Diploma or Equivalent.
Three (3) years working in a telephone-based customer service role utilizing a switchboard/multiline phone, minimum of two (2) years must be in a hospital or medical facility, preferably a Dartmouth Health Member site, required.
Intermediate Computer Skills
Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.Demonstrated outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
Demonstrated expertise in all Center operations, systems and equipment.
Excellent organization, initiative, problem solving skills and attention to detail.
Complying with D-H policies and standards for all actions related to their role.
Required Licensure/Certifications
911 Training Certification within first six (6) months of employment
Auto-ApplyReceptionist Officer, Mon-Fri 1st Shift, $21.63/hr
Receptionist job in Waltham, MA
We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.
Title: Receptionist Officer
Location: Waltham, MA
Schedule: 1st Shift, Mon-Fri, 8 am - 5 pm, $21.63 per hour.
A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.
* Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
* Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
* Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
* Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
* Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
* Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
* Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
* Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
* Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.
Qualifications
* Excellent observational and de-escalation skills; able to remain calm under pressure.
* Strong communicator; capable of working closely with both global and local security teams.
* Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
* Intermediate computer skills required.
Requirements
* At least 18 years of age.
* Reliable means of communication and transportation.
* Legal right to work in the United States.
* Ability to effectively speak, read and write English.
* High school diploma, GED, or equivalent.
Enhanced Benefits
* Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
* 401k with Employer Matching
* Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
* Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
* Employee Assistance Programs (EAP)
* Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
* --
Securitas is a trusted security partner helping make the world a safer place. *******************************************
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EOE/M/F/Vets/Disabilities
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
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Front Desk Receptionist (Leominster)
Receptionist job in Leominster, MA
The Role : Dental Dreams LLC in Leominster , MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
On-The-Job Training (OJT)
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyNon-profit Mailroom Clerk
Receptionist job in Manchester, NH
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Full time (2nd Shift) 4:00pm-12:00am
We will train you, no experience needed!
Responsibilities:
Opens and scans mail that comes in from our nonprofits.
Learns and operates a Mail Opening Machine - on the job training! Easy to learn!
Reports mail issues and/or equipment problems to your supervisor.
Maintains accurate piece count and reports daily to the supervisor.
Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Front Desk Receptionist - Part-Time evenings
Receptionist job in Gardner, MA
JOIN THE CHC FAMILY!
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts
Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. The front desk receptionist will work part time Tuesday, Wednesday, and Thursday evenings.
Major responsibilities:
Receives and directs incoming patients
Provides excellent quality Behavioral Health Services
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments and assists in managing Open Clinics
Schedules patient appointments according to established protocol
Provides coverage to Mental Health Medical Records as needed
May also assist with Interpreting for Mental Health patients
Minimum Qualifications:
High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred
Spanish language fluency and ability to be trained in Mental Health interpreting a plus
Ability to work Tuesday, Wednesday, and Thursday evenings
Work experience in a similar behavioral health office environment preferred
Knowledge of insurance regulations for Mental Health Services required.
Knowledge of basic medical terminology and willingness to learn Mental Health terminology
Computer skills for accurate data entry
Ability to work independently
Demonstrated interpersonal and teamwork skills required
Demonstrated written and verbal communication skills in English
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
Telephone Operator I - Per Diem
Receptionist job in Melrose, MA
Title: Telephone Operator - Per Diem Hours: Per diem; please see requirements section. Requirements: * Required to work a minimum of 16 hours per 2- week scheduling block. This is subject to the department's needs and is up to the supervisors/managers' discretion.
* Required to work weekend coverage based on department's needs.
* Required to work a minimum of two holidays per year: 1 between November - May and 1 between June - November.
* Will need to attend virtual orientation on Monday and in-person orientation on Tuesday during the day shift. Candidate must train at least 2-3 weekdays until training is completed.
Job Profile Summary
This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
Preferred Qualifications:
1. Experience working in a call center environment.
2. Experience with Spok and TigerConnect applications.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner.
2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination.
3. Prioritize calls and utilize time effectively to accomplish desired results.
4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems.
5. Activate time-sensitive clinical and emergency codes as directed.
6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls.
7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations.
8. Initiate requests for pages using page system or other messaging applications.
9. Navigate and use multiple platforms to retrieve call information.
10. Capture non-clinical information from callers and provide accurate information to clinical providers.
11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc.
12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks.
13. Maintain documentation of all codes in code log.
14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment.
Physical Requirements:
1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment.
3. Requires ability to see computer screen, monitoring equipment and reports.
Skills & Abilities:
1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure.
2. Excellent customer service skills.
3. Ability to work as part of a team.
4. Ability to adapt to changing situations and demands.
5. Ability to remain composed in stressful situations.
6. Time management, planning and organizational skills.
7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$17.57 - $21.96
Front Desk Receptionist (Worcester)
Receptionist job in Worcester, MA
Job DescriptionThe Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
At least 1 year of recent work experience - Required
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Receptionist - Medical
Receptionist job in Gardner, MA
Make an impact in your community through a career in health care!
Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts.
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities include:
Receives and directs incoming patients
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients
Minimum Qualifications:
High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
Bilingual in Spanish, is a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast paced, high telephone call volume office environment
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
Telephone Operator - Part-Time, Weekends
Receptionist job in Melrose, MA
Title: Telephone Operator Hours: 16 hours per week; Saturday and Sunday from 11 AM to 7:30 PM Requirements: Candidate must train at least 2-3 weekdays until training is completed. All Tufts Medicine Holidays are required to be worked.
Job Profile Summary
This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
Preferred Qualifications:
1. Experience working in a call center environment.
2. Experience with Spok and TigerConnect applications.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner.
2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination.
3. Prioritize calls and utilize time effectively to accomplish desired results.
4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems.
5. Activate time-sensitive clinical and emergency codes as directed.
6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls.
7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations.
8. Initiate requests for pages using page system or other messaging applications.
9. Navigate and use multiple platforms to retrieve call information.
10. Capture non-clinical information from callers and provide accurate information to clinical providers.
11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc.
12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks.
13. Maintain documentation of all codes in code log.
14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment.
Physical Requirements:
1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment.
3. Requires ability to see computer screen, monitoring equipment and reports.
Skills & Abilities:
1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure.
2. Excellent customer service skills.
3. Ability to work as part of a team.
4. Ability to adapt to changing situations and demands.
5. Ability to remain composed in stressful situations.
6. Time management, planning and organizational skills.
7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$17.57 - $21.96
Front Desk Receptionist (Roxbury)
Receptionist job in Boston, MA
Job Description
The Role: KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
Bilingual
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.