Receptionist jobs in Maine - 159 jobs

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office. Essential Duties and Responsibilities First line of contact to receive and distribute a high volume of calls coming into phone line Distribute faxes via the agency management system Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed Performs all other general administrative related duties as assigned Responsible for receiving, processing and distribution of physical and electronic mail as needed Assist in any processing for Commercial Lines and Personal Lines departments Qualifications Work experience with customer service responsibilities Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe. Excellent verbal communication skills Ability to multi-task in a fast paced and deadline driven environment Must be able to maintain professionalism and a positive service attitude Can handle sensitive information with the highest degree of integrity and confidentiality Strong attention to detail and excellent organizational skills required Exceptional customer service skills, over the phone and in person, with our customers and internal departments Sense of urgency and problem-solving skills Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1 Powered by JazzHR 0bsIh52Cw4

Exciting Opportunity: Urgently hiring Administrative Assistant in Bangor, ME! Job Title: Administrative Assistant Pay: $20 - $22 per hour Hours: Monday to Friday, 8:00 AM - 4:30 PM As an Administrative Assistant, you'll: Assist the Licensing Coordinator with a variety of administrative tasks. Compose letters and manage email correspondence with professionalism and attention to detail. Answer incoming calls, providing exceptional customer service through phone and written communication. Perform backup front desk duties as needed. Manage multiple tasks efficiently while maintaining a high level of accuracy. What You'll Bring: High school diploma or equivalent Strong attention to detail and exceptional organizational skills. Excellent verbal and written communication abilities. A proactive approach to problem-solving and multitasking abilities. Previous experience in an administrative role is preferred. Why Join Us in Bangor? We value your development and offer pathways for advancement. Work in a professional environment that encourages collaboration and teamwork. Enjoy affordable health and prescription coverage with no waiting period. Location & Schedule: This position is on-site in Bangor, ME, with a consistent and reliable schedule of Monday - Friday 8:00am to 4:30pm. Ready to Take the Next Step? If you're excited about starting a rewarding career as an Administrative Assistant in Bangor, ME apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!

(18613) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Resplendent at the entrance of Boka Bay, a fjord-like idyll on Montenegro's Adriatic Sea, One&Only Portonovi is a year-round haven where cultural wonders and fresh-air adventures meet the glamour of Europe's most fashionable new riviera. The warm Montenegrin charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. The Spa Receptionist is the first point of contact for spa guests and plays a key role in delivering an exceptional five-star experience. Acting as an ambassador of the spa, this role ensures outstanding guest relations while maximizing revenue through effective scheduling, yield management, and sales. The Spa Receptionist upholds CHENOT and One&Only brand standards and supports smooth daily spa operations. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. We are looking for a new team member to work a Saturday & Sunday 8am- 2pm Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status

Varney Agency has an immediate opening for a full-time Receptionist in our fast growing, family owned insurance agency Responsibilities: Answering phones & directly calls Processing payments and providing evidence of insurance as needed Accepting mail & deliveries, and distributing/processing accordingly Providing administrative support to agents as needed with endorsements, certificates of insurance, finances quotes & agreements, coverage binders, loss run reports, listing of drivers, following up with claim status, notice of cancellations, overdue activities, etc. What we offer: Competitive Compensation & Benefits Paid time off and holidays Opportunity to advance within agency Requirements Proficient computer skills Excellent telephone etiquette, interpersonal skills, strong written and verbal communication skills Ability to sit/stand for extended periods of time

at The Landing at Cape Elizabeth Receptionist Saturdays and Sundays 2pm-8pm Threading Joy and Connection Why Join Our Team:We care about our team and offer lots of benefits for your growth and happiness. Competitive Compensation: Get paid well for your skills and hard work. Flexible Scheduling: Have a flexible schedule that fits your life. Time Off: Take breaks with paid holidays, vacation, and personal days. Health and Wellness: Stay healthy with good insurance for you and your family. Financial Security: Plan for the future with a 401(k) and company match. Invested in You: ongoing training and growth opportunities. Receptionist Job SummaryAs the first point of contact for residents, visitors, and associates, you will play a crucial role in creating a warm and welcoming environment. You'll be the face of our community and all we represent. Responsibilities: Greet and welcome residents, families, and visitors with a friendly and helpful attitude. Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary. Manage and distribute incoming mail and packages. Assist residents and their families with general information and inquiries. Coordinate appointments and meetings for residents with various community services. Perform general clerical tasks, including data entry, filing, and photocopying. Monitor and control access to the community, ensuring the safety and security of residents and staff. Qualifications: Have a high school diploma or equivalent. Previous experience in a customer service or receptionist role is preferred. Excellent verbal and written communication skills. Proficient in using basic office equipment and computer applications. Empathy and understanding for the needs of senior residents. Be compassionate and patient, professional and courteous at all times. As the face of our community you will bring joy to everyone's day. Join us and measure your success in the smiles you help create. APPLY NOW Criminal Background Screening is required. Live Well, Love Life #IND4

Requirements MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) Highschool diploma or equivalent. Receive/Maintain appropriate agent licensing. Ability to multitask Self-motivated Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint Excellent oral and written communication skills; organizational skills Excellent customer relationship skills Positive, friendly, and professional attitude PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

* Greet patients in an appropriate, welcoming manner. * Answers phone calls using the Telephone Etiquette process and refers calls as appropriate. * Forward calls needing triage to the office nurse or the PCP's Medical Assistant. * Have appropriate Passport training and verify all insurance cards at time of registration. Stay up to date with all Passport changes and updates. * Collect co-pays at time of visit. * Ability to schedule tests, procedures, and referrals. * Ability to prepare medical records for review for Insurance Companies or for Lawyer Requests. * Ability to scan reports into patient charts, using the appropriate method. * Verify the Patient Portal daily to make sure patient concerns are addressed. Make sure to notify providers if some remain unaddressed. * Assist with filling out of Pre-Authorization forms as needed. * Fill out demographics on forms for providers (i.e., DMV, Disability, ML, FMLA). * Have appropriate EMR training and stay up to date with changes as they arise. * Make sure to inform the provider and MA when an ACO patient calls to cancel or reschedule an appointment. (ACO patients are flagged in our Cerner system) * When working at the check-out window and scheduling patients for Mammograms, make sure to completely fill out the first section of the Mammogram log. * When working the check-out window, make sure to always verify the patient's name and DOB and highlight that information on the visit summary, along with highlighting their next appointment. * Ability to inform office nurse or provider when a patient call reporting complications after a procedure or surgery. * Assist in the training of new receptionists, if needed * Pick up mail if necessary. * Report missing office supplies to the Lead Receptionist or Office Manager. * Maintain Practice environment. Ensure compliance with RHC guidelines, licensing, accreditation requirements and assure compliance with HIPPA policy. * Perform such related duties not listed herein but deemed in the best interest of the Medical Practices and NMMC. EDUCATION, TRAINING AND EXPERIENCE: * High School graduate or equivalent and prior experience or training in the medical field. * Familiarity with computer science and medical terminology is desirable, also previous public contact work. * Bilingual with French is desired. * On the job training will be provided. WORKER TRAITS: * Effective communication skills. Verbal ability is necessary for reading comprehension, as is written abilities. * The ability to plan, organize and implement activities. * Self-motivated with ability to work independently. * Ability to multitask. * Ability to work well with others and promote teamwork. * Conform to policy and procedure in regard to attendance, working hours and punctuality. * Application to duties. * Maintain and respect confidentiality. * Participate in all mandatory in-services as required by NMMC. * Behave in a courteous, professional manner at all times. * Actively be involved in the day-to-day operations, with the goal of achieving exceptional customer service, and increased office productivity.

TempToFT Temp to hire opportunities in South Portland and Scarborough! Greets and checks in patients, performs registration on new patients, verifies insurance on all patients. Scheduling future appointments Assisting with referrals Collects co-payments. Prepares insurance assignment form with data such as names of insurance company and policyholder, policy number, and physician diagnosis. Contacts insurance company to verify patient coverage and obtain information concerning extent of benefits. Posting of referrals and/or precertification information. Job Type: Full-time Pay: $19.00 - $21.00 per hour Schedule: 8 hour shift Ability to Commute: Scarborough, ME 04070 Work Location: In person

A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily. Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's front desk! At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym. Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today. World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.

Receptionist - Veterinary Front Desk Salary: $15.50-$20.00 per hour, based on the candidate's skills, experience, and qualifications. Schedule: Full-time and part-time positions available. Monday-Friday from 7:30 AM to 5:00 PM, typically scheduled as four 10-hour shifts. No weekend hours! Bucksport Veterinary Hospital is hiring full-time or part-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our mission, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and plus an employee pet discount because we know your pets are family, too! Paid time off. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About Bucksport Veterinary Hospital Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support - all in a modern, renovated facility We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products. At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you'll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.

Full-time Description Status: 40 hours/week Full Time Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers. Essential Functions: 1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained. 2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival. 3. Confirm patient next day appointment. 4. Greets patients and visitors, determines their needs, and directs them appropriately. 5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions. 6. Identifies workers compensation visits and compiles appropriate documents. 7. Scan documents into medical record. 8. Prepares deposit slip for payments received and deposits at bank. 9. Performs billing and related billing functions. 10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record. 11. All insurance cards to be scanned at visit. 12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies. 13. Attaches insurance referral to all appointments when needed. 14. Collects patient co-pays. 15. Faxes, copies, or mail medical information as needed or required. 16. Performs other work-related duties as assigned. 17. Complies with local, state and federal laws and regulations. Requirements Highschool or GED preferred. Schedule: M-F 8a-5p with rotating Saturdays. Contact: For the full job description or additional information, please contact Kelly at ************** or ********************. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits. Pines Health Services is an Equal Opportunity Employer and Provider

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $16 - $18 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Mitigate customer complaints as needed Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Must have graduated high school, received a GED or equivalent Well-versed in taking telephone calls and handling stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company Belfast is an up-and-coming small city situated on picturesque Penobscot Bay. Retaining its New England feel, it has a vibrant waterfront and a historic downtown. Visitors and locals experience festivals, galleries, great dining, and close proximity to outdoor excursions. Take a gallery walk, or see one of the many artistic performances that take place throughout the year. As a result, these two properties operate year-round, with summer and autumn being their peak season. The properties themselves are located on Coast Route 1 just north of town.

Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Full Time Benefits: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 3% Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year Responsibilities Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf. Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Have an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Excellent guest service skills Excellent verbal and written communication skills Proficiency with computers Previous front desk agent or night audit experience preferred Knowledge of Opera a plus Ability to work 3rd shift and weekends Ability to stand, walk and lift up to 25 lbs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or any other characteristic protected by federal, state or local laws.

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office. Essential Duties and Responsibilities First line of contact to receive and distribute a high volume of calls coming into phone line Distribute faxes via the agency management system Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed Performs all other general administrative related duties as assigned Responsible for receiving, processing and distribution of physical and electronic mail as needed Assist in any processing for Commercial Lines and Personal Lines departments Qualifications Work experience with customer service responsibilities Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe. Excellent verbal communication skills Ability to multi-task in a fast paced and deadline driven environment Must be able to maintain professionalism and a positive service attitude Can handle sensitive information with the highest degree of integrity and confidentiality Strong attention to detail and excellent organizational skills required Exceptional customer service skills, over the phone and in person, with our customers and internal departments Sense of urgency and problem-solving skills Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist 2 days a week Saturday & Sunday, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status

The ER Registration Clerk is responsible for the complete and accurate registration of all patients obtaining services at Northern Maine Medical Center. Responsible for accurately gathering and entering patient information into the Cerner system as received from the patient and/or physician office, verifying benefits for non-pre-registered patients and obtaining signatures on required forms. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the organization. ESSENTIAL FUNCTIONS: 1. Patient Experience & Communication * Provide premier customer service and communication with patients, families, staff, and external contacts. * Ensure patients and families have the best hospital encounter possible. * Communicate clearly with patients regarding financial responsibilities, payment options, and referrals to financial counselors. * Maintain a professional appearance, follow dress code, and uphold NMMC's code of conduct. 2. Patient Registration & Data Accuracy * Collect, validate, and accurately enter patient demographics, insurance, and case-specific information (95%+ accuracy). * Copy/scan insurance cards, photo IDs, and required documentation. * Ensure Medicare Secondary Payer Questionnaire is completed when applicable. * Maintain confidentiality in compliance with HIPAA guidelines. 3. Insurance Verification & Authorization * Verify insurance eligibility, benefits, and pre-authorization requirements using online tools and payer contacts. * Update patient account information to ensure accurate billing. * Partner with the Financial Advocacy team on insurance issues. * Prepare pre-registrations and pre-admissions for in-patient admissions. 4. Financial & Compliance Responsibilities * Collect and log patient co-pays, generate receipts, and balance cash. * Ensure compliance with EMTALA regulations. * Scan, archive, and maintain accurate records for billing and medical review. 5. Emergency Department & Safety Support * Apply critical thinking skills in emergent and high-pressure situations to ensure timely, safe, and accurate registration processes. * Assist ER staff in maintaining environmental and patient safety standards, including crowd control and safety in the waiting area. * Maintain competencies in: MOAB (Management of Aggressive Behaviors), HEPA Mask Fitting, CPR Certification, and 1-to-1 patient care support when needed. * Act as an integral member of the ER team, able to function independently while supporting clinical staff during crises. 6. Operational Support & Team Contribution * Professionally manage incoming calls and function as switchboard after hours (7pm-7am). * Coordinate bed requests and admissions as directed. * Monitor and maintain ER waiting area, HICS supplies, and patient safety. * Keep Supervisor informed of delays, issues, or operational concerns. * Crosstrain to support coverage in all registration functions. * Adapt positively to changes in policy, insurance, and operations. * Support team-based results, quality, productivity, and attendance standards. 7. Professional Competence & Independence * Demonstrate knowledge, skills, and competencies through testing, quality review, and daily performance. * Perform duties independently with minimal supervision. * Support the team by carrying out additional duties or responsibilities that contribute to patient care and departmental success. EDUCATION, TRAINING AND EXPERIENCE: * Requires high school education with current computer technology. * To witness signatures on patient consents - must be at least 18yrs of age. * Computer skills with typing abilities. * Excellent written and verbal communications skills, as well as analytical capabilities. * Knowledgeable in office functions and processes. * Bilingual preferred but not required. WORKER TRAITS: * Ability to effectively determine priorities and plan workday without routine and constant supervision. * Knowledge of and experience in coverage practices and eligibility criteria for third-party payers, both commercial and governmental. * Capable of empathizing with the circumstances of coworkers, patients and families while maintaining an objective approach to the disposition of each account. * Persuasive verbal and written skills. * Knowledge of and experience in general hospital business practices and information flows. * Experience in working with customers in financial transactions.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!