Receptionist
Receptionist job in Sunapee, NH
Part-time Description
Department: Administration
Reports To: Business Office Manager
Status: Non-exempt
Hours: Part Time Evenings 4:30pm to 8pm
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
Retrieves messages from voice mail and forwards to appropriate personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Coordinates guestroom reservations.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Collects rent checks from residents and family members and provides needed information to Assistant Executive Director.
Collects money for meal tickets, etc.
May perform other duties as assigned.
Requirements
Minimum Qualifications
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Arrives to work on time.
Absence and tardiness is minimal.
Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
Able to work various schedules and shifts as needed.
Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull office equipment and furnishings.
Urgent Care Veterinary Receptionist
Receptionist job in Bedford, NH
Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center- a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory.
Bedford Pet Urgent Care is available after hours and weekends for urgent and sick patients that need to be seen but don't require overnight hospitalization or surgery.
To learn more about us, click *************************************
Job Description
Are you passionate about animals and thrive in a fast-paced, compassionate environment? We're seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments.
Job duties include, but are not limited to:
Maintain hospital reception area and greet clients and patients
Answer calls, emails, and triage client concerns
Schedule appointments to maximize efficiency
Check in/out clients and process payments
Provide compassionate support to clients
Handle various medical outcomes professionally
Maintain a clean and safe work environment
Participate in ongoing training and development opportunities
Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Rotating weekends- strongly preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $20-24/hr
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
#SS2
Veterinary Receptionist
Receptionist job in Bedford, NH
Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family!
We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family!
To learn more about us, click **********************************
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
Experienced Receptionist with a minimum 2-3 years experience and 1-2 years veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Nights and weekends shifts included
Additional Information
Job Type: Full-time
Pay: $18-$23/hr depending on experience
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
#SS2
Urgent Care Veterinary Receptionist
Receptionist job in Bedford, NH
Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center- a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory.
Bedford Pet Urgent Care is available after hours and weekends for urgent and sick patients that need to be seen but don't require overnight hospitalization or surgery.
To learn more about us, click *************************************
Job Description
Are you passionate about animals and thrive in a fast-paced, compassionate environment? We're seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments.
Job duties include, but are not limited to:
* Maintain hospital reception area and greet clients and patients
* Answer calls, emails, and triage client concerns
* Schedule appointments to maximize efficiency
* Check in/out clients and process payments
* Provide compassionate support to clients
* Handle various medical outcomes professionally
* Maintain a clean and safe work environment
* Participate in ongoing training and development opportunities
Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Rotating weekends- strongly preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $20-24/hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
#SS2
Associate Telephone Operator - Part Time, Nights
Receptionist job in Lebanon, NH
is onsite in Lebanon, NH. Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately.
Responsibilities
* Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting.
* Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills.
* Promptly and courteously answers questions from external users and provides general information.
* Interacts with all individuals in a professional manner, providing attention, support, and assistance to foster an environment of exceptional customer service.
* Demonstrates proficient computer and telephone/paging skills.
* Demonstrates exceptional customer service skills.
* Maintains a pleasant and helpful demeanor and consistently demonstrates a professional attitude toward all internal users and external customers.
* Demonstrates an ability to perform with precision and accuracy and for all switchboard processes for all emergency alarms, codes, or disaster incidents.
* Proficient in multiple mass communication notification tools.
* Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations.
* Performs other duties as required or assigned
Qualifications
* High School Diploma or Equivalent
* One (1) year working in a telephone-based customer service role, preferably a healthcare environment and/or one (1) year telecommunications experience required.
* Must be able to use computer/phone for extended periods of time.
* Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.
* Demonstrated communication and interpersonal service skills and ability to work both independently and as part of a team required.
* Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
* Complying with D-H policies and standards for all actions related to their role
Required Licensure/Certifications
- None
* Area of Interest:Secretarial/Clerical/Administrative
* Pay Range:$17.00/Hr. - $26.35/Hr.
* FTE/Hours per pay period:0.50 - 20 hrs/per week
* Shift:Night
* Job ID:34514
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
Veterinary Receptionist - Concord, NH
Receptionist job in Concord, NH
Who we are
Fisherville Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Clinic hours: Mon through Friday 8-6 pm. 40 hrs\ work week with 4 days on and 1 day off
Join Our Team at Fisherville Animal Hospital as a Full-Time Veterinary Receptionist!
Are you passionate about animals and love connecting with people? We're excited to welcome a friendly, detail- oriented Veterinary Receptionist to our front desk team! We have a commitment to professional growth and a positive work environment in our clinic, and we offer fantastic benefits to help you keep up with the strangeness of the ever-changing world, including:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
As the face of our practice, our Veterinary Receptionists play a vital role in creating a warm and welcoming environment for our clients and their pets. You'll be the first person our clients meet, making a lasting impression with excellent service and compassionate support. If you're ready to be part of a team that values community, customer care, and quality service, we'd love to hear from you!
Daily responsibilities include:
Managing multiple phone lines
Booking appointments
Greeting clients
Processing payments
Ensuring that the reception area is clean and comfortable for clients.
The team at Fisherville Animal Hospital is a fun artistic group of people who love what they do. We pride ourselves on working as a team and looking out for one another. One of the biggest compliments obtained from our clientele is that we are very thorough, are great at client education, and show that we deeply care for our patients.
This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field! Apply today!
Diversity, equity, and inclusion are core values at Fisherville Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyTelephone Operator Emergency Dispatcher Lead
Receptionist job in Keene, NH
is onsite at Cheshire Medical Center in Keene, NH. This is not a remote position.
Monday-Friday 10:30am-7:00pm.
The DH benefit's package starts the first day of employment.
Performs duties of Operator Services Telephone Operator, all levels, and provides leadership and training to new staff. Manages the performance of communications equipment, computers and databases. Provides operational support to the Operator Services team and provides input to leadership regarding individuals' performance.
Responsibilities
Provides training and guidance for employees. Assists in system training.
Investigates problems and concerns from other Medical Center personnel, patients and outside resources, concerning Communications Center services and operations.
Ensures all emergency situations are handled according to policy. Follows up on any problem or concerns related to Emergency situations.
Maintains and updates Communications Center databases to ensure the accuracy of information for Center operations.
Handles operational issues, questions, and troubleshoots problems/ difficulties. Records and directs complaints and problems among co-workers to the Communication leadership. Oversees and ensures the smooth functioning of the communications system, including PBX system, audio and radio paging, census system, fire board, and HEAR radio. Locates and defines system problems, and notifies appropriate people to repair system.
Provides system problem diagnosis and completes troubleshooting procedures for radio paging, telephone and computer system. Performs computer system maintenance and/or backup for the paging system and the voice mail systems.
Maintains and issues spare radio pagers as required and per procedure.
Assists supervisor in performance assessments of the technician staff.
Participates in a rotation of weekend on call.
Performs other duties as required or assigned.
Qualifications
High School Diploma or Equivalent.
Three (3) years working in a telephone-based customer service role utilizing a switchboard/multiline phone, minimum of two (2) years must be in a hospital or medical facility, preferably a Dartmouth Health Member site, required.
Intermediate Computer Skills
Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.Demonstrated outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
Demonstrated expertise in all Center operations, systems and equipment.
Excellent organization, initiative, problem solving skills and attention to detail.
Complying with D-H policies and standards for all actions related to their role.
Required Licensure/Certifications
911 Training Certification within first six (6) months of employment
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Auto-ApplyFront Desk Coordinator - Manchester/Nashua, NH
Receptionist job in Manchester, NH
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
* Options to work in specific clinics and flexibility as to days or hours worked
* Salary $16 - $18/hr
* Holiday Pay
* Bonus Potential
* M-F Mornings 10am-2pm, Afternoons 2:45-7pm
* Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk Receptionist
Receptionist job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
Auto-ApplyFront Desk Receptionist
Receptionist job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
Auto-ApplyFront Desk Receptionist
Receptionist job in Rochester, NH
Job Description
Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates!
Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH!
Benefits include:
Simple IRA with company match
Paid time off (PTO) and paid holidays
Eyewear benefits
Employee health insurance
What We Offer:
Competitive Pay: $15-$19 / Hour
No weekend hours: Enjoy a healthy work-life balance
Career Growth: Paid training and ongoing support
Team Vibe: Collaborative, relaxed atmosphere with people who love what they do
Innovative Environment: Experience the newest optical innovations and eyewear styles.
What We're Looking For:
We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.
If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world.
Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
Experience in billing and coding, optical billing and coding preferable.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
Front Desk Receptionist
Receptionist job in Concord, NH
The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Greet patients upon arrival and address questions and concerns
Answer incoming calls, provide information, transfer calls, and take messages as needed
Schedule appointments and manage multiple provider calendars
Register new patients and update existing patient demographics and financial information
Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
Maintain and update patient records through data entry, faxing, and scanning
Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Review and update accounts receivable/payable changes since prior visits
Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
Prepare and process daily reports, deposit slips, and upload financial records to shared files
Review billing claims and denials; gather required information from providers or patients to resolve issues
Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
High School Diploma or GED equivalent
2+ years of administrative support experience in a medical environment preferred
Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
Excellent customer service and interpersonal skills
Ability to establish and maintain effective working relationships with patients, coworkers, and the public
Strong communication, multi-tasking, and problem-solving skills
Ability to thrive in a fast-paced and demanding work environment
Strong attention to detail and a commitment to achieving high levels of patient satisfaction
Ability to maintain confidentiality and uphold HIPAA compliance at all times
Sound judgment and discretion in handling sensitive information
Team-oriented mindset, flexibility, and a willingness to learn
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holiday
#USFAS
Veterinary Receptionist
Receptionist job in Greenland, NH
Greenland Veterinary Hospital is founded on the motto “Trust Our Family with Your Family!” We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Greenland, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more.
We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking!
To learn more about us click here!
Job Description
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls and emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary or medical field experience required
Compassionate, Calm, Team Player, Multi-Tasker, and Strong Communicator
Highly organized and possess computer skills
Excellent reading/comprehension/legible writing skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Receptionist
Receptionist job in Sunapee, NH
Job DescriptionDescription:
Department: Administration
Reports To: Business Office Manager
Status: Non-exempt
Hours: Part Time Evenings 4:30pm to 8pm
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
Retrieves messages from voice mail and forwards to appropriate personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Coordinates guestroom reservations.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Collects rent checks from residents and family members and provides needed information to Assistant Executive Director.
Collects money for meal tickets, etc.
May perform other duties as assigned.
Requirements:
Minimum Qualifications
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Arrives to work on time.
Absence and tardiness is minimal.
Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
Able to work various schedules and shifts as needed.
Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull office equipment and furnishings.
Veterinary Receptionist
Receptionist job in Bedford, NH
Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family!
We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family!
To learn more about us, click **********************************
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum 2-3 years experience and 1-2 years veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
* Nights and weekends shifts included
Additional Information
Job Type: Full-time
Pay: $18-$23/hr depending on experience
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
#SS2
Associate Telephone Operator - Nights
Receptionist job in Lebanon, NH
is onsite in Lebanon, NH. Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately.
Responsibilities
* Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting.
* Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills.
* Promptly and courteously answers questions from external users and provides general information.
* Interacts with all individuals in a professional manner, providing attention, support, and assistance to foster an environment of exceptional customer service.
* Demonstrates proficient computer and telephone/paging skills.
* Demonstrates exceptional customer service skills.
* Maintains a pleasant and helpful demeanor and consistently demonstrates a professional attitude toward all internal users and external customers.
* Demonstrates an ability to perform with precision and accuracy and for all switchboard processes for all emergency alarms, codes, or disaster incidents.
* Proficient in multiple mass communication notification tools.
* Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations.
* Performs other duties as required or assigned
Qualifications
* High School Diploma or Equivalent
* One (1) year working in a telephone-based customer service role, preferably a healthcare environment and/or one (1) year telecommunications experience required.
* Must be able to use computer/phone for extended periods of time.
* Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.
* Demonstrated communication and interpersonal service skills and ability to work both independently and as part of a team required.
* Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
* Complying with D-H policies and standards for all actions related to their role
Required Licensure/Certifications
- None
* Area of Interest:Secretarial/Clerical/Administrative
* Pay Range:$17.00/Hr. - $26.35/Hr.
* FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
* Shift:Night
* Job ID:34113
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
Veterinary Receptionist - Manchester, NH
Receptionist job in Manchester, NH
Who we are
Goffstown Animal Hospital is hiring a veterinary receptionist!
Details
Role: Veterinary Receptionist
Status: Part-time
Salary: Negotiable and based on experience
Schedule: Monday 8-6 Tuesday 8-7 Wednesday and Thursday 1-6
Goffstown Animal Hospital is looking for a part-time Veterinary Receptionist to add to our team. We are a small animal practice with three wonderful doctors. We are looking for an individual who works well with others and is a positive person to have around. Work-life balance is very important to Goffstown Animal Hospital, and we promote a positive work environment.
The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, and updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.
Position requirements:
High school diploma or equivalent.
Customer Service background is desirable but not required.
Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as email. Type 30 words per minute.
Significant experience with basic office functions in a busy office environment.
Previous receptionist and veterinary practice experience are desirable but not required.
Be flexible in attitude and work habits.
Quickly learn how to pronounce, know the meaning of, and spell commonly used veterinary terms.
Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time. Requires shift coverage that may not always be planned.
Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.
We have competitive pay and a wide variety of benefits, including:
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
529 Savings Plan
Referral bonus program
Wellness Benefits:
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits:
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Employee Assistance Program
Employee discount program
Apply today! We cannot wait to hear from you!
Diversity, equity, and inclusion are core values Goffstown Animal Hospital of and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyTelephone Operator Emergency Dispatcher Lead - Evenings
Receptionist job in Lebanon, NH
is located onsite in Lebanon, NH.
DH benefits start the first day of employment.
Performs duties of Operator Services Telephone Operator, all levels, and provides leadership and training to new staff. Manages the performance of communications equipment, computers and databases. Provides operational support to the Operator Services team and provides input to leadership regarding individuals' performance.
Responsibilities
Provides training and guidance for employees. Assists in system training.
Investigates problems and concerns from other Medical Center personnel, patients and outside resources, concerning Communications Center services and operations.
Ensures all emergency situations are handled according to policy. Follows up on any problem or concerns related to Emergency situations.
Maintains and updates Communications Center databases to ensure the accuracy of information for Center operations.
Handles operational issues, questions, and troubleshoots problems/ difficulties. Records and directs complaints and problems among co-workers to the Communication leadership. Oversees and ensures the smooth functioning of the communications system, including PBX system, audio and radio paging, census system, fire board, and HEAR radio. Locates and defines system problems and notifies appropriate people to repair system.
Provides system problem diagnosis and completes troubleshooting procedures for radio paging, telephone and computer system. Performs computer system maintenance and/or backup for the paging system and the voice mail systems.
Maintains and issues spare radio pagers as required and per procedure.
Assists supervisor in performance assessments of the technician staff.
Participates in a rotation of weekend on call.
Performs other duties as required or assigned.
Qualifications
High School Diploma or Equivalent.
Three (3) years working in a telephone-based customer service role utilizing a switchboard/multiline phone, minimum of two (2) years must be in a hospital or medical facility, preferably a Dartmouth Health Member site, required.
Intermediate Computer Skills
Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.Demonstrated outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
Demonstrated expertise in all Center operations, systems and equipment.
Excellent organization, initiative, problem solving skills and attention to detail.
Complying with D-H policies and standards for all actions related to their role.
Required Licensure/Certifications
911 Training Certification within first six (6) months of employment
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Auto-ApplyFront Desk Receptionist
Receptionist job in Rochester, NH
Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles.
What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service.
Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.
If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world.
Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
Medical Front Desk Receptionist
Receptionist job in Portsmouth, NH
Full-Time | Stable Schedule | Healthcare Office
We are seeking a Medical Front Desk Receptionist to provide essential administrative support to our office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Why You'll Want This Role
Consistent 35-40 hours/week
Monday-Thursday: 7:30am-4:30pm
Fridays: 7:30am-12:00pm
No evenings or weekends
Supportive team environment
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Greet patients and manage front desk check-in/check-out
Answer phones and schedule appointments for multiple providers
Register new patients and update insurance and demographics
Collect copays, deductibles, and balances
Verify insurance, referrals, and authorizations
Maintain patient records in the EHR system
Support daily office operations, reporting, and administrative tasks
Front Desk Receptionist Required Skills and Experience:
High School Diploma or GED
1-2+ years of front desk, administrative, or medical office experience preferred
Comfortable with phones, computers, and multitasking
Strong customer service and communication skills
Detail-oriented and reliable in a fast-paced environment
HIPAA-compliant and professional
Medical office or insurance experience is a plus - but we're willing to train the right person.
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holidays
#USFAS